Look no further if you are searching for a storage unit in Decatur. iStorage at 613 14th St SE is your next solution! With a wide variety of features offered and a knowledgeable staff, we can meet any of your needs! Our facility is conveniently placed near Austinville, Albany, and Moulton Heights, so you'll be able to access your stuff easily. Call or reserve online today and experience the best storage units near you!
At iStorage Self Storage, our climate controlled storage units are designed with the goal of maintaining a stable temperature environment. By aiming to prevent extreme temperature volatility, these units are ideal for items like musical instruments, fine textiles, and other sensitive goods. If you have belongings that could be affected by temperature swings, these units offer a suitable solution to help keep them in optimal condition.
At iStorage Self Storage, we offer versatile vehicle storage options, like parking spots and covered parking units. Our parking spots are ideal for larger vehicles, such as boats and RVs, and are available in both covered and uncovered options to suit your specific needs. The covered parking storage area is perfect for those seeking a more protected space for their vehicle. Whether you're looking to protect your recreational vehicle from the elements or need a secure spot for your car or boat, our vehicle storage solutions are designed to accommodate a range of requirements.
iStorage on 613 14th St S is all about providing safe storage for your belongings. From security cameras on site to electronic gated access, a fully fenced facility and well-lit areas, we've thought of everything to help keep your items secure.
Small Self Storage Units come in sizes such as 5x5, 5x10, and up to 5x15, catering to various storage needs. The 5x5 unit, ideal for those with less to store, can accommodate items like a dresser, a small bookshelf, and several boxes, similar to what you'd store in a small closet. For those with more to store, our 5x15 units are like a walk-in closet, spacious enough for a sofa, mattresses, and many large moving boxes, perfect for items from a one-bedroom apartment.
Explore our Medium Self Storage Units, from sizes 10x10 to 10x15. The 10x10 unit, about half the size of a one-car garage, can easily store two bedrooms' worth of furniture – think nightstands, bedframes, mattresses, dressers, and a mix of medium and large moving boxes. Need more space? Our 10x15 unit, similar to a small one-car garage, offers ample room for three bedrooms' worth of items or everything from a medium-sized apartment.
Large Self Storage Units in sizes 10x20, 10x25, and 10x30 are designed for more extensive storage needs. The 10x20 unit, as spacious as a standard one-car garage, can store belongings from a small house or multi-bedroom apartment, including entire sets for living rooms, kitchens, and two bedrooms. Moving to a 10x25, you'll find it comparable to a large one-car garage, perfect for a car or all the furniture from a medium-sized home, such as bedroom sets, appliances, and complete living and dining areas. The largest option, the 10x30 unit, is about the size of a one-and-a-half car garage and provides ample room for everything from a 5-bedroom home, including large appliances, TVs, various sofas, dining sets, bedroom furniture, and several large boxes.
Garage Self Storage units are ideal for storing vehicles like cars or smaller modes of transport. These units provide plenty of space available, not just for your vehicle but also for additional items if needed. The larger 10x30 option is especially suited for those who want to store personal belongings along with their vehicle, offering a comprehensive storage solution.
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
A valid driver's license or Government-issued photo ID is required to rent a unit.
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, check, and cash; online, in-person, and phone payments.
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
savanaugh was extremely helpful ! process was quick and easy !
Savanaugh was so professional assisting us with the Rental of our Storage , her kindness, patience was exceptional , Thanks Savanaugh 🙏🏾
Excellent customer service!!! The units are so clean and I love the security there as well!
Great place to start keep your things, climate controlled, pretty well lit, easily accessible and the staff are friendly and helpful.
Very helpful! Patient with me over 3 visits to get what I needed.
The girl in the office was Fantastic it was a great experiance !!
Savanaugh was extremely helpful, friendly, and efficient with excellent customer service.
Savannah was such a great representative of this location today. I had my account closed by accident and need to get in touch with the general manager. Savannah was very prompt in giving me all the information possible about this situation and told me she’d reach out to the general manager immediately. I got a call from Crystal (GM) within 15 minutes and my account issues were resolved. Crystal was also a gem of a human to communicate and resolve the issue. 10/10 recommend this location.
Savannaha was wonderful! She was helpful and went above and beyond. Great customer service!
Excellent customer service from Savanah! She made the process fast,easy and simple. I will definitely use them again!
Really great service super nice and really helpful
Great customer service from savvy
Great customer service
Great storage
Savanaugh was very helpful she was patient and kind very professional!
Very nice and love the location. Nery had as good personality as they are here love it 💯
the ladies at Istorage 14th St. are so professional and kind. the business is clean and organized. easy webpage. I will definitely use them again.
Super friendly staff and very helpful. Great storage location. Large and clean. I will definitely use Istorage again. Thank you
It was great
Great customer service awesome
Great customer service, very friendly and great prices
Came to istorage to complete my reservation and Savannah was extremely helpful, friendly and knowledgeable, she definitely made this process very easy for me. I definitely recommend istorage to anyone what attracted me to this place is the gate access in and out and the climate control so I know my things will be safe. Plus it’s a clean atmosphere
Great prices Great people
Awsome customer service 👌
Great facility and well managed by Savannah. Very helpful with assisting us in finding us the best spot for our RV, as we were not the best at backing up. Premises were cleaned and neat.
Savannah is fabulous. This store is the best in the area for sure.
Excellent
Very expensive, but the staff is wonderful. My overall experience from accessibility, safety and convenience is great.
This place is very convenient and clean
Property Manager is very friendly and helpful. Had an issue with the company delivering my Mother in laws belongings and she was able to get us moved to a unit closer to the truck. The property is very well kept and secure with the security gate.
I’ve used this storage facility several years ago and now that I’m using it again I can say that the service and conditions are exactly as I remember it and I am not disappointed. Savanaugh is friendly and works hard to help answer questions and offer professional service. Definitely recommend this facility!
Staff is very friendly She Helped with all my needs She answered every question and concern I had. And I enjoy going in to pay my monthly bill with her because I know I'm in good hands
Well kept property. Security A1!
Great place for storage. I rented the climate control unit. Never had any issues with it. Getting in touch with & making payments here used to be tough. Now it's better & the lady who took my pmt. last time , was very pleasant to converse with. Only one negative at the moment is the prices & don't be late or get an Extremely High Late Fee, plus a cost increase happens all the sudden & often. Was $100, now $215. Does include insurance. They make you purchase it, when you rent. Ridiculous. Won't be here much longer. As of July 2023 I had to pay $244. Not reasonable at all. Looking to purchase a building of my own now.
Savanaugh T. The property manager at the eye storage in Decatur. Alabama was very nice. She did an awesome job at helping me with our storage needs and I highly recommend.
My experience with Savanaugh at iStorage on 14th St , Decatur, AL was excellent. She is very pleasant and helpful. Her knowledge of her job is outstanding. I would not hesitate to recommend this facility to anyone, based on her performance.
My experience so far has been amazing, the only issue was the extensive digital paperwork that I had to sign and fill out. Outside of that, it was smooth. I booked and rented my space all online without having to meet a single person which is really convenient for me.
In all honesty I was blown away by the customer service. So much so that I applied for a job here. 5 stars
Manager is very helpful and i even got another storage in the property... she's got great salesman pitch :)
The storage facility is clean and the lady at the desk is very helpful.
Very nice place and friendly
Savanna was the best.. she went over expectations... very clean and orderly. I do recommend the self storage company...
I talked to Diane at the corporate level but she was very helpful and courteous.
The lady that works at the location on 14th street in Decatur Alabama is so sweet and nice! She was very helpful and pleasant! She needs a raise!
Savanaugh Tillman
I'm using before and I really like them and will continue to use them
Savannah has wonderful customer service. She helps me with a smile every time I come in. I really appreciate her hard work.
Reserved unit online on Sunday, went to office Monday to sign paperwork & started moving in immediately. Very simple process!
The sales representative was polite and informative. She answered my questions and was patient.
The service here is top notch. The employees are knowledgeable and professional and go out of their way to make things as smooth and stress free as possible. I especially enjoy talking with Savannah and Lakedra as they are friendly, funny and always helpful.
Jeremy was outstanding!! He helped us with all our moving needs. Jeremy knew all the answers to our questions and explained all the information on the website.
Renting from IStorage was a snap! Their customer service person walked me thru all the steps. The local contact is super helpful! I would recommend them to everyone!
Easy
Clean facilities and friendly staff.
In and out of here often...use it for my storage..staff is super great people...
Excellent customer service!!!! We had the best experience with IStorage and highly recommend that you give them a try if you are in need of a storage space.
Staff very helpful clean modern facility
The only thing better than knowing my belongings are safe and secure, is knowing that people like Clara will be there to help out if a problem ever arises. Expedient service, affable employees, great prices. I highly recommend this place.
Clara provided valuable input to me in determining the size unit I need. She was very friendly and knowledgeable.
Clara and Melanie we both Very nice and polite. Helpful and entertaining. If you decide to put your belongings in storage, I-Storage is the place to be.
Very accurate friendly service! Thanks Clara!🤘🤘🤘
Great costumer service! quick and easy! Thank you Paige!
She was nice person
We have used them before with great results so, when we needed another storage room, we immediately came to iStorage.
Great staff explain to me how everything works and real nice and friendly
Staff was very polite and quick about the process, up front about fees and dates.
very friendly and helpful
Clean facility and centrally located in the city. Jordan and the other staff a very helpful and attentive.
Very accessable easy to find and clean property
This is a great place to store your items. It’s neat and clean. The staff is very helpful. Jordan is kind and attentive. For the price, I believe we pick the best place in town to store our items.
My mom had a great experience and found the staff person Jordan to be helpful and kind.
Quick to answer questions and help. We needed an extra storage space and luckily they had one available not far from the one we rented. Great staff.
I am very satisfied with my experience at iStorage on 14th st. Before arriving the Clara called me to let me know of a move in special before paying double for less than a month of service . She also help by adding a temporary 24hr. service due to my families lack of help and time frame. I definitely recommend this iStorage location, and will use it again if need be.
Manager was very helpful in every way she needed to be and she also gave me access to move in quicker after hors i love it!!!!
Prompt, friendly and always accommodating.
We were helped by Clara she was very kind very professional! Would definitely recommend to others to come here !!
Clara was very helpful to me during my moving in and out of the storage unit, wouldn't hesitate to recommend this location to a friend!!
Paige was awesomely helpful!!!! She went out of her way to help us!!! Very happy with our decision to rent here!!!
Fast and friendly service when I got my my storage.
Went by unannounced to discuss a covered RV space where Carla was extremely helpful. She went out of her way to accommodate our storage needs. We ended up renting 2 spaces for our newly purchased campers. The facility is spacious, clean and exactly what we needed.
Clara is the sweetest person and so professional. The place is very secure with cameras and gated and so clean! I would recommend this place to anyone!
It's convenient easly accessed and friendly management.
The staff is great and I love that it’s a gated area!
Good location, fast and clean. Lady at front seat was super sweet.
Very nice and friendly staff. Clean storage units! Highly recommended this place for your storage needs.
Kim was wonderful. We came in when she was busy and she handled everything like a true pro. She even helped us save some cash by registering first.
Staff is extremely helpful! Great value, clean building! Will definitely recommend!
Love Jessica at I-Storage! She’s the best!!
I was very pleased with my iStorage experience. Jessica was always available and helpful if I needed anything.
Absolutely amazing experience Jessica was super friendly and prompt.
Great place to store my stuff. Jess is always helpful.
Jessica is great !
Great service and staff 🙂
I came in to ask about renting a storage unit and Kim was extremely helpful and kind. I’ve never rented anything before and it was awesome to have someone that could show me the ropes.
Kim was very helpful when I came by to ask about prices. The facility was also very clean.
Cathy at Istorage were great & helpful. I recommend this place.
Kim was fabulous. She made the process easy and was very personable and helpful. I would definitely recommend this place to others.
Customer service was fantastic! Units are very clean.
Jessica the property manager was a real blessing she really helped us in our time of need! Thank you
Very nice storage facility, friendly staff!! Property is well maintained and secure!! Highly recommend Istorage!!!
Jessica is great!
Great service and it very fast I was able to get the storage unit I wanted very quickly. Thank you !
They been really helpful and work with me. rent from this place reasonable pricing. And also work with me when I was late on my payment. Ill rent with them future reference. I'll rent with this company if I was living in Decatur. Greatful stuff. Ms. Jessica is really good working when I was sick. Thank you I storage great place to rent storage...thank you..I really didnt want to give my stuff away sometime God has a plan when u lost thing in life it's all material stuff at the end. Thank you Istorage unit thank you Jessica there family oriented thank you istorage. Thank you seriously. When I was sick they work with me. Thank you Jessica and distract manager for working with me. Merry christmas happy new year for future reference I will rent with this company again I'll give you the five star and also clean and nicer people that lives there...
Great customer service!!! Jessica is amazing 😌
I needed a storage unit to store some household items and small furniture while I organize my house and do some renovations. I went to two different places near my home, but this facility was much nicer. I like that it is gated with security cameras, clean, and the alleys and areas outside the facility are well maintained. I'm a single female, so it's important I feel safe while I'm at my unit to drop off or pick up. Kim, the lady who showed me around and helped me decide on which size unit was very knowledgeable and courteous. The whole experience was pleasant, and I recommend this facility to anyone looking for short- or long-term storage!
Jessica is wonderful! Great experience!
Jessica M. Is absolutely wonderful. She is very kind and helpful. And has wonderful customer service skills. Thank you for all you do Jessica.
Ron was very helpful and professional. He gave us all the options and we were moving things in our storage unit within the hour.The facility has great surveillance and security and extremely clean. Thanks,Vicky
Good prices and very clean
Good service and easy to work with.
Jessica T. and Staff are always very helpful when I go by to see them usually for packing needs, the property is always clean and sticks out in comparison to some of the others, should I need storage in the near future they are only ones i will go to..
The property is very clean and all the units was very clean also. It didn't take long to set up an account to get a unit. The staff was very pilot and it was very organized! I recommend highly on these storage units.
Best storage place I’ve used so far , had a bad experience somewhere else and was recommended to this place . Best decision I’ve made , very clean and Ashley is amazing and very helpful !
Great customer service and a clean facility. I would definitely go back
I’ve been an iStorage customer for 3 years now and they’ve worked with me every time I need to make a changes to suit my needs. I have one storage unit and two parking slips. The two parking slips where separated by an RV and I wanted To get both mine side by side. I asked Ashley if she could get the current tenant of the slip between my two to swap out with me and she worked it out. They go above and beyond to make sure their customers are happy.
Ashley at iStorage is a life saver!!! From getting me the perfect unit to making sure I had help putting the boxes I bought in my car since I had my hands full with my kiddos! The customer service is the best, the units are clean, and it is well secured so I feel safe visiting my unit by myself. Would recommend time and time again!!
What I read in all the reviews were absolutely unequivocally correct! Ashley the manager that's on site was helpful, resourceful, and absolutely astounding!! She answered all of my questions and gave me peace about my decision to use their storage facility. When you go by folks....ask for Ashley. I know I did and usually dont leave reviews. She's just a wonderful human being!!!
Ashley is amazing and helps with anything I need. She goes out of her way to help. Couldn't asked for a better person when handling my storage needs.
I have a leased from Ashley at iStorage for over 3 1/2 years and the experience has been great!
Pleasant staff, very helpful and a pleasure to talk with
Clean, safe, well organized, and efficient.
I just finished my short term rental with this company. The experience was great and there 24 hour access was really convenient! Great place for storage.
Awesome staff. Great prices
Ashley was WONDERFUL helping us with our storage unit. We’ve used this in our family for 12+ years and I can’t say enough good things about them. We’ve had no problems with security, bugs, mice or cleanliness. I’d recommend them highly to anyone!!
Whenever I need a storage, I always end up going back to istorage on 14 Street. I've been coming here for years. The units are very clean. This time when I got my storage, they were doing a 1 month free promotion. Ashley the property manager is wonderful. She is so understanding and professional. I haven't had any problems with my things being stolen or damage. Overall, I will continue to use this company again.
Awesome staff friendly and helpfull
Great facility, great office staff. Ashley was very helpful
Great customer service, they will work with you untill you leave satisfied. Zero complaints
I have been with IStorage for about 2 years now. My grandson graduated high school and was offered a full scholarship at Auburn University. As an average family we made the decision to rent my home and I would move in with my daughter and assist with getting him through college. So I packed up my most precious belongings and searched for a climate controlled unit for myself. The staff were most helpful and assisted me in getting an end unit so that I could get to my things easily if needed. Being a single woman and trusting your entire life being put into storage can be so stressful. However Ashley has been great, her kind words and helpful attitude have made me feel comfortable about leaving my life of independence and helping to write a new chapter in life for my grandson. I certainly hope that IStorage knows what a wonderful employee they have in Ashley. I would not hesitate to recommend this facility to anyone for their storage needs. I still have 2 more years to go before I can once again be independent and I can do that with no worries Thank you so much Ashley !!!!
Awesome service and amazing tours on the golf cart!!
I love having my items here. This place has everything security, fence in property 24 hour servlance you name it and Mindi is the best at helping me out in anyway possible.
Very friendly and clean
Really nice people..using storage there.
Never had a problem. There is a lady named Mindy who helped set up my account and was very nice and helpful. Will recommend iStotage to anyone needling storage.
Great facility. Well maintained. Clean. Easy access. Great staff. Would definitely recommended this facility for storage.
You will not find nicer and more conscientious people nor a more professional storage period. From storage to on site mail look no further. Mindi and Tammy super nice friends.
This was the only place open with this bad weather.I was greeted by a woman and taken care of to the max.I Recommend this place to everyone. I had agent Parker. Ty so much?
5 star, Super Clean , friendly and great service and great place to storage climate controlled or non-climate controlled storage facilities. Completely Outer fenced and exclusive access entry gate with security cameras. A+ well kept Location. Also; there is a U Haul Truck on site to rent to move your goods. Month to month rent a great value.
I love tbe Great service I get when I go into check my mail. Miss Mindi has become part of our family. Everyone At Istorage Is very friendly and super helpful with any of my needs. Wish more places was like them. I Highly Recommend Istorage.
Great place to trust to store your things.
First rate service! Fast, efficient, accommodating to our needs. the site is clean, well maintained, well lit, and secure. Plenty of room to maneuver large RV's.
Mindy at iStorage on 14th has been extremely helpful. She is incredibly nice and genuine and always helps out any way she can. I would definitely recommend this storage facility to anyone who needs a unit.
We had a great experience both moving in and out! Staff is super helpful and will work with you as much as possible. We moved out because we didn't need a storage building anymore after we have a new garage. If we need any storage place in the future, iStorage in Decatur is the only place we will use.
I had a great experience. Mindi is awesome. She was so helpful and so friendly!!! I spoke with a Latrecia over the phone and she was super helpful. She actually set everything up and helped me figure out exactly what I needed. I would recommend iStorage to anyone.
Office staff is very friendly. Very clean and well kept. Came in to look at prices and features, was very impressed with what i was shown on the tour and how i was treated. Will be storing with them in the near future!
My experience here was AWESOME. Every one is soo friendly. Mindy is very friendly and super helpful. Thank you soooo much!!!!!
Mindi was extremely nice. Made my first visit to iStorage worth every penny.
the office staff is great. They are super nice, helpful and friendly. Nothing but good things to say about them. but you can tell "corporate america" has taken over. I've never had to fill out so many forms in my life to rent a storage building. They wanted my car insurance, car registration, home owners insurance, etc to store items (car and household items). . Prices are also high. $25 paperwork fee. (or whatever you call it) and $120 a month for a 10x20. I just called and "covered storage" for my boat is $137/month. I can keep it in the local "dry storage" Marina where it's kept inside protected from freezing and put in the water any time I want for $130 per month, with full service. You call their local phone number and it also goes to a corporate 800 number call desk. This place was a LOT cheaper before it became an "iStorage" franchise. (used to be "The Storage Place). Overall it was a good experience and the office staff was great, and unit was cleane. I just thought it was high prices and too much paperwork.
Mind and Jeannette are terrific and so very helpful
Jeannetta was very professional and courteous. The facilities were extremely clean. The office was extremely organized and had Valentine's day decorations which I thought was a great touch. Jeannetta explained everything to me and I was in and out in no time. Great experience!
Great place and great customer service thanks Mindi Stitely for giving excellent service
great service.... thanks janette
our rep was very sweet. she told us about all the fees and expectations before we signed the lease. she is definitely an asset to your company.
Janetta and Mindy were extremely helpful and answered all my questions.
Really clean facility. Great location.
I had one of the most outstanding experiences in the storage facility. The manager Jeannetta was very knowledgeable of the units very friendly made the move a whole lot easier. She showed us different sizes of units. And offered the merchandise they sell in the store. She was very knowledgeable of the merchandise, and gave us tips on how to properly store items. I've never been to such a clean facility in the years that I have been to storage facilities. I would highly recommend this facility to anyone . The staff is wonderful, and kudos to the manager Jeannetta for greatest customer service that can be given . I'm 100 satisfied customer.
Jeannette the manager was super sweet and very helpful. I would recommend I storage to anyone
Mrs. Wright was very understanding and very helpful. She explained all the rules and regulations thoroughly. I would recommend istorage to anyone.
Janette wright is an awesome manager. always helpful in times of need!!! very easy to work with....... she is definitely needed around this storage unit!
Jeannette was wonderful! helped us with all our questions. A pleasure to do business with her and iStorage!
Mrs. Wright had a very professional attitude and was well mannered. Explained all rules and benefits to the storage unit facility. I am pleased with the service that I have received.
Very helpful very clean second time around that I'm coming back very friendly and would recommend
Wonderful service from Jeanetta. Very clean, safe business. Just extended my "lease".
Excellent and friendly
The facility on 14th street was very clean,and the Manager Jeannetta Wright knowledgeable and made the whole moving process a whole lot easier. I would recommend this facility to anyone outstanding service!!!!
Easy to setup and nice manager.
Wonderful experience. The manager was very helpful (Jeanetta) and they made the whole process very easy.
