Extremely friendly staff! Ivette and Darlene helped me find the perfect unit for my storage needs. Definitely recommend SecurCare self Storage!

Darlene y Ivette me han ayudado mucho con los años que he estado rentando. Son amables y siempre tienen la propiedad limpia.

I have been a long term customer and Darlene has helped me so much throughout the years. Its always clean and the staff is wonderful. I recommend renting here. I hope she stays for many more years.

If you’re looking for storage this is the place to rent at. Darlene and Ivette are so friendly and helped us find the right size for what we were storing. Thank you girls so much

Great place to store your things. They don't have temperature controlled units. They do need some maintenance on their entry doors to get into their inside units in the hallways.

Clean place

Darlene was very good in her job and very polite nice you have a very good employee thank you

Easy. Professional, friendly and thorough in explaining everything.

Friendly, helpful and great competitive pricing

“Units” was a great place to store my stuff. The staff was courteous and professional. I needed to get items out of my Unit on multiple occasions and the Unit was always out and ready for me the next day. I unloaded my Unit today and everything was in great shape. I highly recommend this place for your storage needs.

The service is excellent. the girls in the office are very accommodating. However, I had to switch to a smaller unit because your rates increased over 75% in less than 3 years!

Clean storage place, excelente service

Clean and big storages

Have had storage thete for 39 years

Very pleasant and helpful. Facility is well maintained.

This place is large; good prices compared to other local storage. They recently upgraded the office service area & have security camera coverage for the entire facility. Staff is great - polite & efficient. ADDED to Comment: I'm downsizing to smaller unit, but added a 5th Star- after 5 years of service. It's always been easy to come-and-go to my storage unit (auto entry & exit gates w/code). If you need extra storage space, check it out.

Great service price was very good very clean place highly recommend

Professional,Courteous, Ready to help

Easy to work with, management was great and easy sign up process.

Very helpful. Very informative. I was very pleased when I seen the storage . It was roomy and clean. The only complaint I have is that the storage has no light and it does get pretty dark. The price was great. Public Storage quoted me 3 times more the the price I paid here.

The office or property manager always asked my questions and my needs thanks

What I thought was going to be a stressful process was made simple and easy by Darlene’s help and patience. I’m now paying half the price of my previous locker, and this is so much closer to where I live.

Staff was friendly. Service was great. Will highly recommend to friends & family members.

This is an amazing storage place and the staff is completely friendly and helpful i am very glad i choose them for business

Staff was very professional and informative. They made the experience quick and easy. Highly recommend.

Great deals

Excellent service

Moving is stressful I came here because of the positive reviews and boy was I thankful. Darlene was informative and patient. She helped me through the process and I was so relieved. Thank you so much.

Very helpful and very secure

Was great.. Office staff is amazing

Even though there had been a glitch in the system, it was handled in a timely manner and I was on my way!! The free truck to use with no gasoline fee during my move was a Godsend!! I will recommend you for sure!!

Great service friendly staff

What I thought was going to be a stressful process was made simple and easy by Darlene’s help and patience. I’m now paying half the price of my previous locker, and this is so much closer to where I live.

My experience at StorAmerica was very nice...respectful, informative and helpful.

best by far. Very helpful and honest. I would recommend this facility to everyone.

Knowledgeable staff, excellent security, awesome prices what more could you ask for. I would definitely recommend this storage facility.

Highly recommend

Very very helpful I was late to the app they still waited for me. Great coustmer service!!😉

La manager es muy amable y muy bue servicio estoy muy agradecida

The service was great, reserved my storage online signed papers at the store got in and got out. I think its a pretty good storage room for the price😊

Excelent very helpful

StorAmerica was great they worked with me when I had problems with my debit card and held my unit for me till the next day the storage unit itself was exactly what I needed for my stuff very satisfied!!

First, Yvette was informative, friendly, and to want to be helpful as I'm recovering from surgery.

Your service was great and very Polite thanks a lot¡¡¡¡

Darlene helped me obtain a 2nd storage unit. Once again, her customer service is excellent! She is very knowledgeable and makes the process flow so smoothly! Thank you Darlene!

Professional and courteous. Clean facilities.

I was impressed with kind, professional service especially since I arrived at closing. Darlene in particular was thorough and helpful.

Excellent service from my initial call. I was met by Darlene C. - who helped me tremendously, showing me the space and even giving me a closer space to make it easier for me to place my items in. Check in and out very streamlined and all details were explained nicely. Thank you for making my day so much easier!!

Great! Customer Service was very Pleasant. Explained the process.

Admin Very helpful, clear. The info given comprehensive.

It was very difficult to find storage most places I looked this place had a very good location and a rental truck to move in with so far the service been excellent Richard Abbott

Nice n clean

Have had units there for a year and the service has been good. Attendants are nice and pleasant to work with.

Great experience and great customer service !

Your people were very helpful and gave clear instructions. We have already moved some of our boxes there. It was a good experience.

super good guys very friendly and the place super clean

My sister and I received excellent customer service. The person who assisted us was very polite, respectful, friendly and explained everything thoroughly. Would recommend it to family and friends.

Darlene at StorAmerica Arcadia has been very helpful to me and my family. We continue to come back as customers and appreciate the service provided by Darlene and her team. Thank you!

Darlene at StorAmerica Arcadia have been very helpful to me and my family. We continue to come back as customers and appreciate the service provided by Darlene and her team. Thank you!

Awesome No hassle great prices

I'd like to thank Manager Darlene and the front desk Assoc. For the kindness & taking the extra mile for me. They really are an asset to Stor America. Thank you so much Ladies.🤗

Always great service and everyone is always so friendly and helpful!

Easy-to-use and easy to get

I go there daily very nice and quiet place sometimes I just go there to sit in my vehicle and have my morning coffee cuz it's so quiet

Very easy to get set up and staff was great to work with.

The person that was helping me is very usefull i will recommend her to a friend and family that needed storage

Great customer service!

Pretty good 👍.

Great nice service patient

Very good great service from the office staff

Very clean well kept. Friendly and informative highly recommended. Family and friends have used this location and we are all very happy and satisfied.

A little pricey but very clean and always accessible.

Great help, great experience working with Storamerica.

Recommend very good customer service , very helpful and prices; Darlene thank you for the service today very helpful.

Absolutely, the manager on site was really helpful and gave me first a month and half rent FREE... I only paid for, you know, 'fees', ofcouse but I love it and you will too. Cheer...

Very accessible, from Arcadia , Monrovia , Duarte , Temple City , EL Monte.,and Irwindale.

Always helpful very friendly........my 1St choice in storage.

Manager is super friendly and helpful.

To everybody that's reading these reviews I highly recommend this place for your storage and if you need help on something Lizz and Darlene are to help you very friendly and good service

Great storage facility, conveniently located, safe, secure & reasonably priced. And they even offer a FREE truck & driver to help move your stuff there (3 hour window, 20 mile radius). How cool is that?! Friendly, helpful staff as well. We highly recommend this Arcadia location StorAmerica! .

Good prices and move in deal. Darlene and Liz always driving around and asking how my day is going. Great customer service. Come here for good deals! Thank you

(three stars for communication) I was referred here by a business associate and liked their price. You have to drive a bit more maybe, but worth it. The ladies here are nice, but they have RULES and if you don't like their RULES, then you're out. This is what I was told when I signed up. In fact, I inquired very gently on the walk through, in a calm voice, as to why a certain lock was required (I haven't had storage in five years) and I was told matter of factly (in a harsh tone) that if I didn't agree with the lock requirement, I was free to shop around and "let them know" if I was still interested. I could tell she has had a lot of inquiries like this and was probably ready for a fight. But, I wasn't trying to have a fight. I wanted to know why I had to have a lock that you don't normally see. I looked up the lock on Amazon and it was a buck less than theirs so I bought it here. I have been selling for 25 years and I sell a very serious and complicated product called insurance. If my associates treated my customers like this, I would have a lot of coaching time with them as to how to enforce rules, but also speak in gentle tones and to outline the reason for such rules. After this encounter, I walked into the office to find on the wall three or four nice bullet points of the actual "whys" related to the lock. I imagine had Liz simply said "there are a few reasons... x, y, and z" like the poster I would have been satisfied. She would have seemed like she knew her product and service as well. My trust level for her would have sky rocketed. Now, I worry I'm always on the line, waiting to be kicked out. Her other focus was that if I were to ever stay late past gate hours, "I would be locked in and have to call the cops" to get me out after which I would be asked to leave the storage unit as a customer. Wow. Ok. I get it. Homelessness in LA is serious. No boarders. But, again, coaching needed here. I drove up in a 2019 Volvo and presented my platinum Amex. (with which I immediately set up auto-pay) Probably not going to shack up at StorAmerica. I saw by the looks of one tenant giving them gruff, that there are possibly folks here that may not live in standard housing. That's ok and I'm sure it can be a drag to deal with all the time. But, again, learn a bit about your customer before you assume he'll break all the rules in two minutes, ESPECIALLY if I was referred to you. You could lose two good clients. You don't know how tight I am with your referral. The price is fair, the place is very clean, and I feel like my things are safe. After our first encounter, Liz and I were able to work together. The "free" truck is nice and I used it to my benefit. I think Liz and Darlene mean well and care about their jobs and the space, but please... coaching! Gentle. Nice. Smile a lot. You'll find your day will be less stressful. Thank you.

Darlene and Liz are good workers. They are very nice and help people. They were very friendly.I recommend renting at this location

Less money for more space than Public Storage.

I must of rented my storage at the perfect time (promotion )10 ×15 cheap..

Was with a friend paying her bill

Lizz y Darlene me cuidaron bien aquí. Recomiendo este lugar

Clean!! Nice!! And the ladies on the front counter very very helpful and super nice!!! Especially a girl name Lizz she is very helpful!!

Nice people, understanding. Cheap. Over all great

Lizbeth got me good deal. Thanks again. Cheapest rates near me

Really enjoy this storage facility. My husband and I have been here for years with no issues. We moved out last year just to find a closer storage, but ended up moving back in about 6 months later. The other place was just too small and pricey even for an upstairs unit and didn't even have a sprinkler system! Liz was very good and accommodating. She helped us to easily move in especially with a nice move-in special. We have a 1st floor unit and it's still cheaper than the other storage place that was on the 2nd floor! It's a bit farther out, but I think in the end worth it! Thank you Lizz & Darlene for your help in providing us with another great storage unit. :)

Muy bien servicio de Lizbeth y Darlene. Gracias

Great customer service, very clean facility. Associate Lizz D. was very helpful. She went far and beyond in explaining, showing us each unit and helping us finding the right storage-size for our application, all at the right price. Overall, pleasant experience. Thank you.

Excellent climate controlled facility, well lit, very secure and Debbie and brother are very helpful

Customer service was excellent darlene helped us out with the storage unit and the truck rental Lizebeth helped finishing up the truck rental very nice ladies will defentiflly come back to this area

Liz & Darlene were super helpful with the truck rental.

Great customer service and affordable move in deal. Ask for Darlene or Lizbeth if you need help. Very knowledgeable about sizing and packing.

great service and great move in deal! saved me money. ask for Lizbeth or Darlene.

So much is going for this wonderful & blessed place to store your storage items

Excellent customer service, great prices, and very clean units.

The employees here are very helpful . the deals here are great. The storage areas are very clean and they have great security. They also supplied me with a free truck to move in. I highly recommend this storage!!

Love the employees and customer service!!

The best clean and well lite up

Daniel and Darlene were extremely helpful awesome customer service!

The prices are right, location not too far away, and the units are pretty good for what you need. The staff is polite, and helpful. I'd recommend this place for your storage needs.

Had a very easy,efficient,and quick move in...Darlene and Daniel were very pleasant and helpful...very pleased with the help we recieved

Daniel helped me out a lot and provided some of the best service. Going thru a hard time and he made the whole experience very easy. Thank you Daniel for the excellent service!

Daniel did an outstanding job. His customer service was great:)

we've had a storage for over a year.... never had any issues. they're very professional and honest people... would recommend this place to anyone...

Great service. Friendly, Funny. Good prices. Great experience.

Very nice customer service, Joyce and Daniel very nice, friendly, funny. Great service.

Amazing customer service... staff is very knowledgable and very patient ... I would rent from them again !! Thanks Joyce and Daniel

It is a wonderful experience when you're greeted outstanding customer service. Daniel, you answered all my questions, made me feel comfortable, and and made me laugh. Thank you for your great service.

Daniel and Darlene are always always so friendly. Great people and greatservice .

Daniel And Joyce And Darlene are very helpful. I highly recommend this location to my friends and family. Great customer service and kind employees.

Daniel and Darlene helped out a lot. Thank you both for the customer Service you provided.

Daniel and Darlene will hook it up! Go see them both and you will get the unit you need at a great price. Friendly people.

Darlene and Daniel are a great asset to this company. Helped me and my family get a storage unit at a great price and were very nice and will be coming back and recommendthis facility to friends and family.

Great service, Darlene and Daniel are very helpful. They always greet me in a very friendly manner and they are always smiling

Daniel was awesome and helped me a lot. Thank u Daniel

Daniel nos dio muy buen servicio gracias

Daniel did an awesome job. Friendly guy. Go ask for Daniel.

StorAmerica is the best option when it comes to storing your belongs. I'm in the process of moving between houses and I'm waiting for the remodeling to be complete before I move all my things in so I needed a storage unit for the meantime. I heard of this affordable option through a friend and since I've had bad experiences with the other options out there(Public Storage) I decide to give StorAmerica a try. I was surprisingly impressed with the cost and availability of their storage units. Not to mention my sales associate Daniel P. was very knowledgeable, polite and honest. He even talked me out of over spending on a larger unit by showing me several other comparisons. He spent almost an hour with me showing me rental options and even helped me estimate my actual storage needs. I will only do business with StorAmerica in the future be sure to ask for Daniel or Darlene they were great and made the moving process that much easier!

Came to see Darlene and she is the best, very helpful and kind. Thank you .

Well-managed clean facility. Darlene is super helpful and nice, and offered a lot of different options.

Daniel helped me out great. Excellent customer service.

Fairly reasonable priced compare to other self storage in the area. They at least keep the pricing up front, some places will promise a lower rate, then charge 50% higher claiming they are for insurance. This place is pretty up front. They also offer a free moving truck rental for the day you move. Make sure you reserve few days or weeks in advance as they only have one. The storages are not climate controlled, but it's not facing the sun, so it doesn't get very hot.

One hundred percent satisfied. Service was excellent. Never rented before, looking for a storage unit for my grandmother. Daniel and Darlene gave us great service. They were courteous, patient, friendly, very helpful. Very professional.

What can I say. Hands down great service from Daniel and Darlene. They helped me when I really needed it. No one likes the whole moving process but the staff made it so much easier. Thanks guys. If ur looking for storage and can't make a decision, come here and ask for Daniel or Darlene. You won't be disappointed.

Daniel and Darlene are awesome and provide excelente service.

Daniel gave me excellent service. Great asset to company. Got me exactly what i needed.

I called looking for storage. And darlene helped me out she is wonderful and helpful. Ask for her if you need storage.

Darlene was incredible. She is the reason I chose this site. Watch out other storage places. She was so helpful in stressful times.

Just wanted to give 2 thumbs up to Darlene. Great customer service with a smile!!!!! She is very knowledgeable and helpful. I highly recommend her facility! !!

I was in a bad spot a the time where everyone was turning me down. not only was she helpful, and respectful but was the reason I had a smile on my face at the end of the day. thanks for your help storAmerica.... highly recommended to all in need of a storage.

Im so glad I called this location. Darlene helped me from beginning to end and let me tell you she is a life saver. She's always happy and helpful. Thank you so much

It has been nothing but a joy to work with darlene. I am always going to refer her and the stor america experience. Jimmy lutz

This place is a life saver thank you so much Darlene you are the best.

Darlene and her assistant were Extra Excellent!!!! Moving can be overwhelming. Especially after 20 years. As soon as we pulled up. Until, the time we rented our storage unit. We were treated so comforting!!!! We felt so Special!!! They made us feel so comfortable!!!!! I will refer, refer, refer!!!! I Appreciate Great Customer Service!!!!! And, its hard to find nowadays. Until we came across Darlene!!!! Thanks much Girl!!!!??

It was awesome, Daniel did a great job of showing me my storage unit, the cart, and multitasking, he took care of another lady and I at the same time. I was surprised and very pleased with the security and safety of StorAmerica. I've used other storages and they really can't compare to the quality of care and safety of StorAmerica. Thank you so very much and Kudos for Daniel. God bless you all!! Claudia Zepperi

D'Alene is very good she's special

Wonderful Customer Service, the employees are always so pleasant, and the whole place is always so clean, I'm so glad I left Public Storage years ago, We have been in this facility now, for at least 10 years!

I have been storing my things here for a few years great and convenient. Would recommend this place

I am so pleased with the Service and help I received from Darlene .She made it so easy and was so helpful !Thank you Darlene and Stor America. ,Yvonne Estes

Best storage service ever...thanks darlene

so glad DARLENE was there to set me up. Got the best rate in town and best service without a doubt.

The price cant be beat. Its clean aswell. Very professional and very helpfull. Darlene does her Job very well and answered all the questions I had.

They have been super accommadating. Darlene has been very helpful in walking us through the process.

Super great customer service from Darlene she's awesome

Great introductory rate..best cost for space needed in El Monte.

Great customer service, 😊happy n helpful staff. Thanks

I was shopping around and darlene found me a unit for a great rate so i decided to rent with her. She had awesome customer service skills and helped me find the right size. I truly recommend storamerica and darlene if you are looking for storage. They are all very nice at this location.