Great customer service I love the self service ours and is safe

Very nice staff, clean facility, great prices

Excellent customer service!

Thanks for the follow up

Very thorough and friendly customer service. Easy to get a storage unit!

Love this place. Prices are very reasonable and customer service is excellent. The young lady in the office is also very thorough and informative when you go sign up. Definitely recommend them.

Great customer service, everything explained clearly. Very friendly and clean facility.

The young man who helped us was awesome. He was friendly, knowledgeable and accommodating. He was funny too. My only complaint is that your not open late enough.

Clean facilities with friendly staff and easy to work with. I would like longer access hours to my unit though. 6:45 pm is too early during the summer time when I'd like to do rearranging or pick up and drop off in the cooler evening hours after work.

Great place with good people and great prices

Great rates

Great price for 10x15 unit I got. Actually best price compared to 3 others. Staff was awesome. Friendly, knowledgeable and very helpful. Seriously and awesome experience getting a storage and using it. Only thing I don't like is the hours in which but it's understandable

Universal storage is one hundred percent better now with New Management..... Place used to be a mess,,,, Stephanie rocks, highly recommend coming here

Quick and easy transaction.

Clean, amazing customer service. Secured. Gated. Everything always watched an monitored. Prices are great and location is close walking g distance to shopping, food, bank, and gas.

I have been renting a space for 8+ years and just rented another, can we say pack rat, hahah I,have had a great experience staying here and Anthony in the front office has been very acomadating, he is awesome. Good rate,clean, great hours. Rudy Romero

Wonderful! !

Great customer service

Anthony was very helpful and efficient with a smile and pleasant personality. I rented the unit I needed at a great price and I’m very happy with the facility.

We talked very accurate and very nice

The process to rent the space was easy and quick.

Great customer service; staff was very helpful and super nice. The units are clean and decently priced, and my move in cost was only $29! My monthly rent has only been raised by $12 per month in the 2 years I've had a unit here, which isn't too bad. The only reason so far for not giving the whole five stars ☆ is because I do not like the fact that they are closed on all major holidays and every Sunday. I mean, I understand the office being closed for said holidays and even on sundays, but I don't see why you cannot still access your unit on these days. Especially since the gate hours are only from 6AM to 7PM.. and just to be clear, at 7 PM on the dot you better be out of the gates because at 7:01 PM gate access codes will no longer open the gates. 🙄

My Mom has her storage here🥰n she just down sized

I had a storage here for about 5 years they are very nice and friendly and it's a very clean place never had any issues

Wonderful customer service. Facility is clean and well cared for.

Great attitude,

muy conveniente

It was great Anthony was wonderful and very efficient thank you for a wonderful employee.

Anthony really helped us out getting a couple of units. We were moving out and had a few days left and couldn't find units big enough for our needs. He kept us informed about any units he had available. We were on a waiting list and just when we thought we weren't going to find units, Anthony came through. Thank you very much for your help and patience Anthony.

Friendly customer service and knowledgeable to answer all my questions

So far everything is as advertised. The unit is clean, accessible, and easy to drive a uhaul truck up to. I haven’t asked to used their “free” truck service yet but so far so good!

Anthony was very friendly and helpful he took me to the site and explained all the paper work if there were more Anthony’s much better world. Thank you very much. Ms wood

Had a good experience customer service was great

The best customer service I’ve experienced in a desert

Great service. Got me in and out quickly with no hassle. Solid prices. Thank you

Very helpful, friendly, courteous and communicative

Staff beyond nice and helpful.

Very nice and very helpful ☺️

Overall I had a pretty good experience. The employees are nice and it was a smooth and fast transaction. No complaints here. 👍

They are very professional and economically efficient. The best choice for my storage needs.

Anthony was very professional & helpful, Fast with the paperwork

The storage unit could have been cleaner but overall my experience was very good. I believe Universal Storage on I street is probably the best self storage in the high desert 🏜.

clean and nice place . employees very nice the only thing that sucks is yall call at 7 wish it stayed open till 9pm for people that work but other then that love this place

Love it here great prices and friendly

It was the best costumer service 5 star's

IT WAS GREAT, GOT A UNIT ON LINE REALLY SIMPLE AND QUICK

Great service professional, courteous, clean, actually worked with me instead of against me... much to my surprise. Thank You ...One Employee Can and does make a difference

I had my storage for 1 year and I really like how clean plus the great customer service every tome I call or walk in. Highly recommend it.

Excellent customer service. Yolanda and Anthony were absolutely great assistance to my questions.

Always welcome me back like close family. When ever it’s moving time, convert the garage time or time to sort the junk it’s my first choice For my storage needs.

It is well maintained with good people wanting to help you.

The manager of this storage unit was really awesome she was very friendly and helpful she took the time to explain everything to me

Client for 2 years... Good place...

Very clean and great service

Extremely nice management. Easy location.....well lighted.

Facility surrounded with old memorabilia! Very respected in community. Fast efficient service.

Nice place, friendly staff. Reasonable prices. The ingress and egress is a bit wonky, the keypads have you crossing the drive from left to right going through the gate.

The place that I trust worth meaning full things off mine

Good price for a 5x5, which is important for a homeless person like myself. Friendly employees, and good security. Only drawbacks are that you have to bother someone in the office in order to use the restroom, which I think should be unlocked during regular business hours. Also, the gate locks at 7pm and you have to be out or run the risk of being charged a large fee to be let out. A later time would be better, and maybe being able to get out while people can't get in, would be my recommendations.

Good storage place

The ladies of universal self storage are amazing!! Moving is always stressful but, these ladies made it that much easier. I cannot recommend them enough, 10 star experience!!

Great place to store your stuff

Very clean nice seems real safe nice place

Universal Self Storage was amazing. The property manager Jill was awesome. She answered all my questions and more. They had a truck for us to use and it was free! They made things so easy and carefree! We didn’t even have to worry about gas. Please, if you have to use a storage facility go to Universal Self Stogage on I Street & Juniper!! You won’t regret it ❣️❣️❣️❣️❣️

Excellent service from Laura very kind and helpful she hooked us up great person great prices very clean excellent services I'm one happy customer thanks Laura your awesome Mr. Jones

Clean facilities, wonderful personnel.

Great place

Great experience Jill was very helpfull!

The staff here is amazing! So kind and understanding! Best price around too! 😊

The staff was friendly and informative. They even kept my 2 year old grandson entertained so I could get my paperwork filled out. A pleasent experience!

I spoke with "Jill" at the storage facility, and was very pleased with her extended courtesy and detailed explanation on renting a storage space there. With her representing the facility, I felt that they have a good management and my stored items would be secured there. Thank you.