Great and responsive service. 5 stars.

Paula was awesome to work with. Thanks istorage

Paula is the lady in the office that i have talked to each time I have went . She is such a wonderfull lady to work with . Very friendly . The place has always been immaculate. I will always come back here for any of my storage needs

Very sweet lady.

Paula was super helpful and nice.

Very friendly very informative all around good experience!

The property manager was very kind and patient with me answering every question I had with a smile ,she even helped someone back there trailer out safely GREAT PLACE 👍

Very welcoming and explained everything perfectly. Very friendly!

Paula was absolutely amazing and such a doll. She helped me understand all the dos and don’t, helped me with my entrance code (since I didn’t know how to read haha), gave me tips on how to secure my unit, and ensured I didn’t have any questions. This was my first time renting a unit and she made the overall process go smoothly, not to mention she gave me a call to introduce herself after I had reserved a unit. Highly recommend

Paula was so friendly and helpful. She went the extra mile to help us. We so appreciate all the help. God Bless. Thank you again Paula.

Paula was vert helpful after by brother death

Customer service is amazing

Property manager is very helpful and available to assist with any issues

Paula is always kind and helpful. She is also available when needed.

Outstanding manager, she help me with all my storage needs, she even told me how I could save a ton of money!!! Thank you Paula

The office lady Paula is so awesome I have been dealing with her for years because of life situations and their units are affordable it's the only units I will use for storage in Oroville

Very helpful and professional

Life saver

Quick and efficient. Answered questions and gave us real life examples for solutions.

It is always a pleasure dealing with Paula. If you need to store something, this is the place to go!

The best office personnel. I was so lucky to have met and Was blessed with such a dynamic Nice and if I might add gorgeous and hot ! Manager. One of your biggest fans Christopher Fuller

Paula was very friendly. Great customer service.

Staff is very friendly and helpful. Property seems secure and adequate.

Polite when I first walked in good customer service

Great location! Manager is very friendly! Will definitely recommend!

I must say I'm impressed with the place it's affordable and. Customer service was. Amazing I didn't have a second thought on what storage I was going to use Paula was great to speak to she made me feel welcome and I know that my property was in good hands I recommend this place to anyone that needs a storage

I'd recommend it to anyone who needs a storage space been there a few times and I must say it's well maintained people friendly and customer service is great thank you Paula

Very helpful and quick getting a unit!

Paula was very informative! She got me exactly what I needed.

Friendly service. Prompt. Clean.

Paula is well trained in customer service, she gave me many options and recommended the one that best met my needs.

Paula was great in helping us, she informed us & was very time efficient in getting us the storage unit we needed at a great price.

Great experience and very helpful

This place has great service and is very nice and friendly. I would really recommend this storage place to anyone who needs one. Thank you guys so much

Paula was very nice & helpful. She even took me to the sheds.

Very nice

Paula helped us with great customer service. Friendly and polite. Very informative

Really nice and helpful

Helpful and friendly

Great place I recommend 👌

Awesome service paula is great always very helpful

Very respectful and great customer service

Jesus and Paula were very friendly and helpful!

Great customer service

They were very helpful.

The customer service was great, Paula was especially helpful in getting everything set up.

I’ve used this place a few different times now and have always had great service. I would highly recommend using here to store items, cause furring the time I’ve used them over the past 2-3 years I have had zero issues over all.

Paula is sweet lady and approachable. She answered all my questions and insured that the storage size match my needs. She made the process smooth.

Paula was great!!

Manager is great !! Facilities are very well taken care of .. you can store your stuff here and feel it's safe . This is the second time I've stored my things at this location and I highly recommend it. Totally , a pain-free experience .. You'll be happy you chose istorage on 4th st. Oroville, CA...

Paula was very polite and helpful.we came in not sure if we were going to get a storage unit. She suggested we reserve one now just in case to hold a good price. We did reserve one and also did end up getting one a week later. She remembered our name and was great in helping us. I would definitely recommend coming here!!!

Very kind and courteous. Would definitely use again. Thank you Paula

Awesome service, fast and easy

Very prompted and helpful!

Awesome experiences

I had rented from one of your facilities long ago and had not had such a nice experience, but after renting a unit at the 4th Ave facility for my brother my faith has been restored. It has been such a pleasant experience that when the circumstances arose for myself to need a unit; YOU KNOW RIGHT WHERE I went! iStorage and Paula are the bomb!

Very helpful friendly and fast and easy renting from this storage place...

Wonderful customer service

Very helpful friendly and fast service would recommend to anyone looking for a storage unit .

Paula the property manager was very helpful and professional. The unit was very clean and so was the property.

Paula is the best so is istorage

Great place to do storage.

Very polite and helpful and very clean

Great customer service fairly priced

Paula helped me and was very kind and offered a lot of support!

Customer service was pleasant and efficient. Great management at this facility.

Paula was Very friendly and helpful. Took me around to show me what was available.

Paula is a great employee, person who cares about the customer needs when it comes to picking the right size storage for me. This place is clean and well organized with reasonable prices, thank you istorage for a great experience. 👍

Clean and spacious and all gated in. The lady is awesome very helpful and very patient when it came to my mother making up her mind 😂

Paula was very accommodating and friendly at a stressful time for us. I recommend IStorage Self Storage.

Paula was wonderful!!!

Paula was so professional. Made me feel like my items were secure and I appreciated her service

Paulas been a big help with my unit of years and my daughters new unit. Very helpful with insurance issue now fixed!

Great service and good prices.

Considerate service

Great experience, the host was very kind, and very accommodating to what we needed... Very helpful, would recommend

Paula was very friendly and so helpful. Thank you so much for everything.

Very nice place Paula was fantastic great rental experience 😊😊🇺🇸😊

They always are a true blessing to me and are kind to me. I love there helpfulness and sweet dispositions very hospitable thank you makes it a pleasure to do business there thanks folks your awesome keep up the great work

Paula is a very nice, polite, and friendly person. Enjoyed doing business with her.

Easy and clean. Paula was great!

I've been renting a space here for a few months. Very quiet and secure. Paula, who runs the place, is extremely friendly and helpful. I am very happy with my choice.

Paula was very nice and helpful

Very helpful! Great prices!

This lady was very helpful ,she made me feel like we were freinds and new each other for. A long time. She was very friendly and lots of smiles Thank u

Other than rising prices often without warning they are alright.

Fast Great Service Would Recommend

Paula was lovely and very helpful

Paula was amazing

Paula found us a larger unit at the “last minute”, and everything fit in.

I've used a few storage places and this one beats them all by miles. Friendly clean safe and convenient.

Had such an amazing experience getting my first storage

We has stored our things with iStorage when we first moved here a few years ago. Recently, we again needed to store our things so first place we went was back to iStorage . Well, It was fantastic the first time and it's so nice to see it hasn't changed one bit. Well, one thing had , the lady in the office wasn't the same as before but Paula was just as friendly, helpful and personable. This is the only place I've stored things at that I never once had concerns or wondered if my things would be or were safe. With so many things out there to worry about now days it's great to know my things safely stored is NOT one of them. iStorage 4th St. Oroville is the best ever ❤ Thank you for the peace of mind 🥰

Extra clean. Very nice and pleasant person signing me up.

Paula was super nice and informative and great prices. Thank you!

Paula is amazing! Great customer service

Very nice attendant, pleasant to work with.

Paula is alway cheerful and helpful. It’s been a great experience.

Everything was great very informative and a very nice person I recommend everybody come here for their storage needs

Office manage she was very direct and thorough and very pleasant . Everything explained as needed .

Always helpful and understanding if a mistake ifs made on your part. We had an error with amount paid due to a phone stopping working so we had no notice of increase in price. Another Storage would have automatically put a lien on it, but the Manager here gave us leniency and understanding instead of grief over the situation. Always a pleasure in our dealings with the staff. Very satisfied with our choice in Storage Facilities.

Paula was very helpful and guided me through the process with ease. We will be renting from iStorage Oroville again! Highly recommend!

Paula was so helpful with all my questions and needs. 10/10 for sure!

Your call center employees were very nice and helpful. But from what my experience with them says.I s that you are missing is communication between them and there bosses and the people who work at the storage facilities is for the most part nonexistent. The call center quoted me different procedures than the storage office, they said hours that at least here at store is wrong. Everyone was very helpful but they all just need to have the same information and they'll be more proficient

Was able to obtain a unit the day I walked in.

Very nice! I was explained the rules, and helped! Area is clean and is watched very well! I am very happy with it!

Good place. Paula is helpful and accommodating. Thanks.

It's my belief that Paula at The ISTORAGE on 4th Ave she is very helpful and courteous. Your company should give Paula a nice big raise.

Clean

Awesome service

All storage places are about the same. Except for the level of service. This place is at the top.

I always rent through istorage and have always Had a good experience. Very friendly and helpful.

Easy online rental. Hours of operation are great and staff is friendly.

Very helpful staff and great environment. Place is clean and easy to get in and out. Sandra was the best and very friendly and helpful.

Very nice and helpful

We were greeted in a friendly way when we arrived to move in. The unit was clean and dry. Seems like a secure place.

Staff is awesome! Always willing to help and answer any questions.

Lacey was on it as soon as I pulled in the facility!! Place was immaculate, gated, and welcoming to the eye!! The lady was nice as could be, smooth transaction, and very professional!! Thanks again Lacey :)

Super friendly, and well maintained storage unit. I’m always in an out fast, and never had issues

Clean and convenient, very happy with the service

Needed a space for a small amount of time and this place absolutely took care of me and beyond!the unit was clean well taken care of. I knew I’d be safe to leave my belongings here. Ps. Sandra is awesome :)

Very clean and professional

Paula was extremely helpful and kind most pleasant person I have ever dealt with!!!!!!!

The staff were very friendly and informative, I would recommend this place to my friends and family. They made the moving out process very smooth and easy.

ALLWAYS VERY NICE AND HELPFUL

Paula was very helpful, thank you.

Called to get some questions answered and Darienne was extremely helpful and informative. Definitely will be recommending my family in California to this storage facility. Thank you Darienne!

Appreciate the quick & helpful service.

Super clean.

Paula is very friendly and professional. The locks and units feel super secure. I would recommend iStorage to anyone who wants to have peace of mind for their belongings and deal with attentive, customer service oriented staff. Very highly recommend!

Good storage place. I have had no issues with istorage. I would recommend it to anyone needing a good storage facility..

Lacey the manager was very kind and clear when I went in.

My husband and I were very pleased with the cleanliness of the property as well as the way management is running that particular office. We were so comfortable with everything that we paid a couple of months in advance. If you are looking for somewhere to safely store your belongings...this is the place!!

The people were very nice I had a very good experience low monthly rate storage unit was clean and secure

THEY LADY ( I FORGOT HER NAME..SORRY) WAS VERY PATIENCE, SOFT SPOKING,AND DOES HER JOB VERY WELL. SHE IS ON IT.!! SHE GETS IT DOWN IN RECORD FAST TIME. SEEMS LIKE I JUST GOT THERE AND WAS READY TO DO. AND I LEFT WITH ALL MY QUESTIONS ANSWERED. AND THAT IS RARE IN MY experience.WITH THAT ALL BEING SAID I WOULD RECOMMEND ISTORAGE TO ANY AND ALL. THANK YOY

Wow! A semi was able to fit on the facility!! For those wondering if a semi can make it into the facility. When there's a will there's a way!!

Paula was very informative and helpful. She didn’t have size I was looking for but took my information and said she would call if o1 came available.

Good experience the people who took care of it fast. Very happy

The lady was very respectful. She got me right in and right out.

It's a good place

This storage is hands down the best storage I found especially in a tight time frame to do it. Middle of quarantine, these guys showed me how well their customer service skills really are. Lacey the manager is fantastic and everyone there is a tremendous help. Thank you guys for having my back! 😎

Easy registration with Paula. She’s friendly and helpful

The people r amazing and prices r really good thank u for everything

I have never experienced a more secure feeling when going to rent a storage unit than I did with Lacy today. She made me feel confident in storing my stuff at iStorage on 4th. Thank you lacy

Lacy you made me feel at home here at iStorage on 4th street thank you so much. I am definitely tell friends and family about this place.

Had a very nice and helpful experience. Thank you Lacy!

Edwards Lacey and Paula are doing a wonderful job over here at istorage

I stopped by this location to inquire about storage and spoke to a women named lacy. She explained istorages policy to keep everyone safe and I appreciated this! Thank you lacy for your storage knowledge!!

Stopped by and spoke to Lacy. She is really professional and knowledgeable. Loved the stock merchandise wall.I will be back to rent soon

No hassle, smooth process and very friendly!

Super easy to work with and always very helpful on the phone!

Professional, honest, clean facility. Thank you Paula for helping us feel our stuff is safe.

The ladies were very helpful and friendly.

Both Lacey and Paula are great to work with and gave me a great deal on my storage shed. Even was allowing to wait till the end of the day to finish the paperwork.

Paula was very sweet and helpful

Very friendly even with the social distancing going on.

Even with corona virus thing we were greeted with a smile and business was completed fast and showed us exactly how it all worked. I definitely would recommend this storage units. I feel like our belongings will very safe here.

Lacey was a great and the store looks great.

Very polite an honest

Lacy and her staff have been wonderful. Quick to fix any issues, very nice and friendly I highly recommend this storage facility.

This storage facility is awesome Lacey the manager she is on top of her a game she's a great employee for this company I hope they recognize that and she is always been willing to answer any questions and I've taken up a lot of her time and she is just kind about it and patient this place is an awesome place

They where polite and very helpful and knowledgeable I would recommend this place to all my friends . Thank you Lisa Hetrick

Staff here is very good. Very helpful. Facility is clean. Well lit. A good place.

I was able to reserve a unit that fit my price the lady who runs it Lacey was kind enough to drive me to the unit before setting me up and worked with me in dealing with my disabilities. I like that I'm able to go at a later hour.

Lacy went the extra mile and saved me a ton of money. I wanted to pay for a year up front to park my sons vehicle and she assured me to just pay a few months and that was exactly all I needed it for. Her customer service is amazing and she is definitely in the correct business and cares about her customer's!! Thank you for your amazing service!

I've always had the best customer service from Lacy. She is super friendly and always makes sure everything is clean and secure. Definately recommend this place for anyone looking!!

The onsite store manager is a great gal, she is polite, helpful and goes the extra mile. Lacy Whiting is an employee that you want to keep!

Lacy was so sweet and friendly. She is a great asset for you guys. She is a keeper.

I rented from I Storage for about two years in one of their largest units and everything was great. The property manager Lacey was always a delight to deal with. It’s quick and easy to get to especially if you’re coming from out of town. Kept extremely clean which was a plus for me. The one thing I hated was the price. But if I ever had to rent again I’d go there and rent from Lacey! She’s great!

Super friendly and helpful staff! Clean property and affordable prices!

Very pleasant experience. Happy to have found it.

Laci was super helpful and friendly with fast and excellent customer service!!

Lacy was super nice and helpful would recommend anyone who need a storage to go here

Lacy was extremely nice and professional in giving me a tour of the facility and even went to the extent to give me a price sheet with all the information I needed to rent. Thanks Lacy

Very quick setup for move in and priced perfectly for my size/budget. Unit is clean and area is quiet. Can enter and exit with an app on my phone. Has security cameras throught out the facility, my unit is insured against the chance of theft and management is onsite and accessible. Thank you Lacy!

The manager was courteous and helpful. The storage is well kept and seems very safe.

Very friendly and accommodating always! Especially Lacey the property manager!

Very helpful lacy helped very much customer service was awesome thankyou

Great location and Lacy, the property manager, is a cheerful breath of fresh air.

Lacy was an absolute pleasure to meet! She was very clear about how everything worked and very personable, chatty and friendly. Would recommend this location to anyone needing a storage for their valuables or ect :)

Lindsey is great always helpful

Last minute reservation , unlike these other storage facilities who need 48hrs to get you a spot , Lacy at this I-Storage literally went above and beyond for our family and took care of us and our belongings within a few hrs. Hard to find a good manager like lacy who keeps her property clean and secured. Plus they are going High-Tech to make our experience at their facility a great one. You will NOT find any other storage facilities in town with the gate hours they have which make it easier for any schedule you have to get in or get out especially if you keep your hunting/fishing vessels in the yard

Super friendly, fast, great rates. Definitely came through in a pinch. Would have given 5 stars but the advertising for 1st month free turned out to be 50% off instead...Went to pay the next month and was greeted with a smile and helped to set up auto pay.

I storage property manager Lacey is extremely helpful and I would definitely recommend storing your items here.

Best storage place in town! Awesome customer service.

Very knowledgeable and helpful with the whole process and extremely friendly staff great experience all the way around.

Lucy is great, understanding and very welcoming!

Very helpful, very nice, but most of all very cute.

Lacy was so professional and incredibly helpful. This is my 3rd time at iStorage in Thermalito. Everything is so secure!

Great place..I'm going to tell everyone i know about the one on 5th street..lacy is on the ball in every aera..the place is well taken care of. All be moving from hill top to here as soon as i can. Just wish i would of done this sooner. GREAT PLACE"

Quick and easy setup even during the busy holiday season... excellent service!

Lacy was so informed and made this experience so easy and effortless!

The place is clean and the manager Lasey is very nice and good at her job. I'm glad to have a storage unit there at I storage.

Lacy has been so helpful. She is friendly and personable. Thank you

Lacy the store manager is kind an courteous an good at what she does

Great place

Thank you to the manager, Lacy for a wonderful and professional customer service experience.

Lacy was pleasantly helpful and professional, units are clean, affordable and easy accessible

Lacy is an awesome property manager. She went out of her way to assist me in many things that needes taken care of. When i was locked out of my unit she assisted me. I will miss her now that i have relocated and her great customer service! Highly recomend this place!

Lacy does a great job checking all the premises. She has always been nice and has helped me pay my bill.

Lacey is a great professional and an asset to the company of a magnitude that will probably be unrecognizable unless people like myself express this. I just cannot tell you what her helping me and my wife made, because of her efforts we have faith that we can have our belongings without losing our things. Thanks for your help Tracey

Lacy's very helpful, she's very nice & does an awesome job. The storage place is by far the cleanest i've seen compared to anywhere. Really glad we chose this place to store our stuff.

I got a black Friday deal: 1 month free!

Place is great. Great experience. very clean.

I am incredibly amazed how well this storage is ran and how clean it is. The customer service is beyond outstanding and the place is amazingly well kept! I wouldn’t ask for a better storage facility to chose from! Lacy is amazing and she deserves the highest praise for her beautiful smile and friendly customer satisfaction!!!!!

Stopped in and saw Lacy and I couldn’t be happier with her customer service .She was super friendly and professional. She answered all my questions very thoroughly and I’m looking forward to using istorage in the near future.

I have rented several storage units through out the years and even with istorage and I have to say I have never had any of the employees be more attentive than Lacy. She is helpful and a problem solver. Thank you Lacy there should be more employees like yourself. Definitely letting people know this is where they should rent their storage units.

Lacy is in charge and she is excellent, she help me with all the processing

The storage units are clean. The manager Lacy is friendly and very courteous. I highly recomm3it.

Management very helpful and friendly

Lacy, was very friendly, knowledgeable, and thorough.

Lacy was the lady who helped us with our storage rooms. She was helpful and easy going on which size of room for us. The price is fair and the first month is free of charge. For sure in the future, an upgrade to a bigger room. I recommend anyone who was or is thinking about renting a storage room.

Such a great place. Store manager has been so nice and understanding. If you are looking for a place to store your precious belongings this is the place. Great service and trustworthy.

New management in the office who was very helpful!

Good friendly

Lacy is the best Property Manager ever! She helped my family find the perfect storage unit. We had a unit at this location already and needed a larger unit. Lacy went beyond the extra-mile and helped us get a unit that was not only larger, but close to our older unit making the transition smooth and easy. And she saved us money in the process!!! I'd give her ten stars if I could. I've never been treated so good at a storage facility and I've had a lot of storage units.

This is an awesome place been with them for over 5 years..

Every time I go into the office for my storage I am greeted by the nicest office personnel and my time there is always short, easy and convenient. When you’re in a rush this storage is a great option. They are clean, professional and friendly every single time! I was helped by Lacy W. The last time I was there and she was wonderful. Thank you to the staff for always making things a bit easier for me!

I was treated very well.All my question where answer fast and clearly.they went over all details thoroughly.Very friendly willing help me with anything I needed.

Lacy does one heck of a job running this place. It’s clean, well-kept, well lit and safe. Every time I talk with Lacy she gives me the best customer service ever. The sizes of storage units are good too, and they’re affordable. You’ll like how tall the ceiling is. I give this place a 10!

Lacy W was amazing and and incredibly helpful

Lacey.. she was the best. I came in and first thing was a smile that fallowed with a welcoming greeting. She helped me find what I needed with out emptying out my pockets.(sorry ladies)(but u just can't find that in women nowa days😁). What I do no is I left there with a smile and satisfied so I say thank u..😋 Johnny thompson

Went to look at units yesterday and the girl, I think her name was Rebecca was really professional and great!

I live across from it

Since Lacy has started working at IStorage we have had only positive interactions. She does everything she can to make sure not only are things running correctly but that the customer is treated with respect and understood. Thank you for being such a wonderful asset Lacy!!

Great storage

Went in and spoke to Lindy I believe that was her name. She was supper friendly and very helpful. They always treat me very nice and are very respectful.

Perfect for what we needed for the time

Lyndsey was amazing and so helpful!!

Where do I start?!? I've used many storage companies in the past and I've never been as impressed as I am currently. Lindsey is what makes this a great experience. I reside in Boise, Idaho. My mother has recently relocated from Oroville to Boise and is storing her belongings with iStorage in Thermalito. Lindsey has been beyond gracious, kind and accommodating. It's obvious she cares for her customers. She is an asset to this company. Thank you, Lindsey! You're the best!!

Lindsay is extremely helpful. She pulled a lot of strings to help us in a time of need!

Lindsey the manager was very kind and professional when we came into her office after the Camp Fire in Paradise. She listened and helped us get settled into a unit quickly. The grounds are well maintained and we feel safe when we are there.

The girls in the office are fantastic, Lindsay & Lindy, very informative, friendly and knowledgeable! They answered all of my questions and made me feel at home. Will be spreading the word about this place, thank you girls so much!

Lyndsey is been always helpful and good service. Thank you

They just keep raising there prices. Almost ready to move elswere. But nice people.

Thank you again Lindy! You were such a big help and answered every question I had.

Thank you for being there to help us out. The manager on site Lyndsey is amazing. Very friendly and polite. She was very helpful for my husband and I during our move. This facility actually knows what they are talking about unlike the other store. Thank you for having an amazing manager who has the patience to work with crazy situations like ours. Amazing job well done!!

Our needs were immediately addressed. We were very pleased with the service.....prompt, thoughtful, and professional. Wish more places did as well.

I love the new management! Lindsay was such a huge help! Very reasonably priced and conveniently located. Professional and helpful. My new “go-to” storage facility! Highly recommended!

Lindsay was a massive help! Awesome customer service! She was able to help me with my "unique" situation timely and professionally. I've used this facility before when it was under different management and I absolutely hated it. Now this iStorage is my go to for all my storage needs. Highly recommended!

Lindsey was very nice and professional. She thoroughly knew what she was doing and I didn't walk out with any questions. Great service and very easy process.

I’m really happy we switched, this facility is clean and the staff is so helpful and friendly! The manager made sure all needs were met and we will Never use another storage place again. Thank you Istorage.

Great customer service and the office manager is friendly and knowledgeable. Great location and near my work and new apt. Cost is rreasonable too plus your contents are insured.

No availability! Unable to comment other than the guy who helped was nice

I found myself mesmerized by the knowledge and experience of this young site manager. Lindsey was professional and yet still personable enough to make my family feel very comfortable and welcome. Which is important to me to feel the trust of leaving our possessions in her storage facility. All of our questions were answered with complete knowledge and fast. There was no lagging. The place was clean, well lit, AND SECURE. We are in the campfire area and I will be referring many people from the fire to istorage here and the Oroville one on 5th st (We went there first but he dident have one large enough for our needs. So he called Lindsey himself and arranged for us to go right over. I definately recommend istorage 1st.

They are always kind and good people. They will work with you.

This place is legit great check in girl , hours & accessibility are perfect right price Very professional staff I feel welcome there unlike most storage places

The people who work here are so nice. Love this place

Clean and very nice personnel

Kinda pricey but they are very professional and have lots of cameras

Its a good safe place to store your things. Friendly office worker/manager, easy to work with.

Nice manager. Clean area. Other renters are pleasant.

Good clean place!

Great staff , high def cameras, no break ins in over 3 years

Great place

Good storage unit we've never had any problems

Office hours , and office is often closed.

The management is friendly amd courteous. I have never had a problem and I've benn there for 3 years

I actually called the istorage across town which didn't have any available storages in the size I needed. The gentleman who answered checked availability at the thermalito facility which had a 10x30 for $99, almost half of what other facilities we're charging. The young lady who works at the thermalito facility was very friendly and helpful and I was set up in no time. This was helpful, after moving 400 miles to find out the house I was supposed to get wasn't ready, I needed storage fast. Thanks again.

there good

The lady in the office was great!

My experience was amazing here the customer service is outstanding and the lady that helped me I think her name was Heaven.... she didn't let me leave until I was completely satisfied and they have great prices!!!

Convenient location & budget friendly for my family. My husband and I have been renting from this facility for more years than I can remember (10 years, I believe!) and the manager, Shelli, is very friendly, is always in a happy mood & always there for you. We feel secure renting from American Self Storage. They have electronic gates, recorded video surveillance, bright lighting, convenient office hours & facility times. Best all around. I would definitely recommend AMERICAN SELF STORAGE! P.S. Today 10-3-14, I just rented our 2nd unit from Shelli. Thank You Shelli for making the experience so easy!

I rented two different storage units there and never had a problem with any aspect from beginning to end, and this was important to me considering I do not live in the area. I never worried about the security of my belongings because they were in capable hands. The Mgmt team went above and beyond to make my experience very positive and if I ever need to rent a storage unit again, I will call Shelli first!!

I have been here for well over a year and the staff have always been warm and smiling. I too have been in the storage business for about 15 years this is a great place to store. Thank you for LL YOU DO