I give SecurCare a five-star rating because of the customer service I received from Crystal, as well as the safety and security they offer.

Crystal was helpful a d the place clean

Crystal is the Stars customer service !!:) Why wasn't I notified of possible rent increase before it happened?

The facility is very clean and secure. The service is great. Cristal has way better service than most people that have worked there

The service is great here. The facility is very clean here. But honestly the service given by crystal was truly amazing

Crystal was the best she helped me get a locksmith and fought for me to get the best quote. Great person u have there

Very friendly service given to me by crystal. She's always pleasant to deal with her co worker however is the opposite. Very angry young man

Very professional and quick service given by Crystal! great customer service

Very kind and responsible people. Thank you.

The facility here is very clean and safe. Very different grom how it was years ago. The manager cristal is very helpful but her assistant is very rude he is always on his phone instead of helping customers and says he doesnt speak spanish but ive heard him talk spanish with other people 🫠

Crystal has been one of the best workers that I've ever had the pleasure of dealing with. One of the loveliest smiles I ever seen ❤️

Clean facility with friendly employees crystal helped set up my online account and walked me thru it

Crystal, is always a nice and humble person who's willing to help everyone with a smile on her face, super recommended it.

Cristal is very helpful! I’ve rented for 5 units for the past 10 years and the facility has never looked better!

Crystal was of very great help in assisting me with a transfer to cut cost. Amazing service

The prices are very reasonable and Crystal the office manager is always very welcoming when i stop by!

Really great customer service from crystal. My son had a great experience as well and every time she has a smile!

Crystal and Mordecai are very helpful and good worker

I loved this place!!!!!🥰 Cristal the manager gave me exellent service by guiding me with the rental of the storage, her staff helped me by showing around and telling me how safe is the area, and as well clean is the place. 💯 recommended!!!

Excelente servicio al cliente , de parte de crystal , ningún inconveniente asta el momento todo bien 👍

Very friendly service crystal was a gem.

Really expensive and bad staff

Needs maintenance! The asphalt is really bad!

Excellent customer service

The courtesy of staff

Great customer service 👏

Thoughtful, caring staff helped me and my family in our storage needs as we downsize. Adapting with help: god bless

Very accommodating and professional staff.

Crystal the manager of StorAmerica is very easy to work with. She is organized and knows her stuff.

Securing my storage was simple. I booked it & paid for it all online. Crystal contacted me by phone and made sure I knew that the gates would be closing at a certain time. Upon arriving to the office I was greeted by Crystal. She was professional and informed me about everything I needed to know regarding the storage. This was a new experience for me and Crystal made it much easier. I am thankful that I have my belongings in a safe, secure location.

Miss Crystal off of Federal boulevard was very honest kind and nice you have a good employee there

Great customer service spoke with Crystal & another lady whose name escapes me at the moment they were both helpful and knowledgeable about the storage and gave good details and were very helpful!

Good prices. Great staff :)

Very positive and delightful experience. Good customer service. They go out of their way to make sure that you are pleased, happy, comfortable and content to the best of their ability.

Hassan has very good customer service! Highly recommended, good prices

Excellent customer service. Although I had made a reservation online, upon arrival i was given a brief tour of a few different size storages and I really appreciated that because I really wasn't sure which size I was going to actually need. But thanks to Hussain. He explained everything and answered any questions I had. I am very happy with the storage I got. Thank you!!!

Great service the staff Daniela and Scarlett are very good trying to provide the best help as needed

The 5 stars are for the Staff which was amazing. Specifically Alexandra, made moving day sooo much better. Thanks Alexandra. As for the condition of the building corporate or whoever needs to make improvements but price is right and I guess you get what you pay for...

Amazing. Daniela, the Property Manager at this location, is the gold standard in a Manager. Knowledgeable, kind-hearted, and efficient. I’ve never had a better front counter experience at any other storage facility in the USA over the past 40 years! Highly recommended!!

Best ever customer services clean and safe place to storage!

Very nice

Very nice and professional fast

Great service and help highly satisfied with my rental

It's alright , not hella put together or clean but it's a storage not sure how security is ...... So since last time it's still same nothing changed besides person working at night .

Great service

This storage is good location, the best price and the personal is very professional y friendly

I loved the fact that my move in costs was 30.it really helped me out in a time of need when I didn't have a budget to settle on something closer to where I was staying . I got a huge 10x10 that accommodated everything .As it turned out , the place i was staying at turned out to be temporary. The storage location I chose was central to the area I am now in . Thank You Daniela for.helping me transition from a stressful time and getting me into a unit .All my household is together and a major worry has been put to rest with your help .

Attentive and professional

Very helpful staff

I moved into the Federal blvd location 7/1/22 & everything was great. The young lady at the counter was courteous & polite & had a sense of humor which is awesome & not something a lot of people in her position have with dealing with customers. I will say I was very upset about the advertised free gas & use of their truck/van to move in. Come to find out since this location is understaffed & they do not have enough employees working there that the free truck use is actually $75 up front of which you get back $50 of making the advertised free truck use $25 w/free gas & you only get 20miles for free. The $25 truck rental fee is still better then going through u-haul, but feel they should not be advertising the free use of a truck rental if they have restrictions that it's only free when they are properly staffed. That $25 was not budgeted for my move & caused a financial hardship as being on a low fixed income, every penny has to be budgeted for which I now have to adjust my weekly grocery budget to cover the advertised free truck. Besides that issue everything went smooth, but still fell they are falsely advertising the truck use reguardless of the * saying call location for restrictions & details. The free truck use was my deciding factor & had no choice but to keep this location as I had to mive in that day. Hope this helps.

Thank you Daniela for your professionalism and customer service!

Love the friendly staff

I spoke to Daniela over the phone today, and confirmed my reservation. She was VERY knowledgeable, professional, and had such a GREAT attitude. Doing business with her was pleasantly, pleasant and I look forward to meeting her in person and I'm excited about renting with StorAmerica!

Good customer service

buenas tardes saludos y despues de saludarlo le comento que es muy buen servicio pero por favor limpien el elebador estan muy sucias las puertas y el piso de enfrente del elebador nesecita nivelar el piso esta muy incomodo trancitar en barias ocaciones me e tronpesado y no esta el carro del elebador gracias por su megocio feliz navidad

Very good service.

excelente gracias

Only negative is no 24 hr access. They could at least be open til sunset or something. 6:45 is pretty early

All in all this is a good place .The team of employees are great.Every thing from keeping the place clean.towhat ever questions you may have..They have a great move in special.and auto pay as well. The only negative really is the hours aren't so good.for most people the hours wouldn't bother thow

Everything ran smooth and the employees were patient, understandable and helpful.

We needed a last minute storage in the area and StorAmerica was easy to reserve online and for a great price. Monika was so friendly and helpful getting us the access information we needed. She was so patient answering all my questions and helping brainstorm ideas our needs.

The 5 stars are for the manager Daniel. He is very nice, helpful and knowledgeable. As for the Storage Corporate - I wish they were more flexible with the hours you are permitted to enter. We start work at 7am at various locations but we are not permitted to enter storage unit until 7 am - making it impossible to start at 7. I wish we were permitted to enter earlier. Longer entry hours like the previous company that owned it.

Scarlet helped us secure the perfect unit for our needs

Great price and great customer service. I needed a storage unit last minute and he was very accommodating and understanding and ultimately I just had a really great experience.

Josie was the best! She helped me even though I was running last minute and made sure I had all the information I needed! Thanks!!

Very helpful...reasonable price...great customer service.

Good customer service. Reserved and e-signed everything online. Need to go there to get access code and they also require a round lock, which you can buy there $14. They have a big wagon to transfer stuff from moving truck to the storage, which is really nice. My unit has lights inside. You might want to park your moving truck outside the gate if your rental unit is in A building area.

storAmerica is awesome i rent a unit from the federal blv facility. The staff was extremely accommodating and came through quickly in my time of need would definitely use again

Daniel helped me out. Great customer service!

Staff was polite and courteous, and provided good customer service.

Gracias Daniel por tu ayuda. Bueno servicio y me ayudo mucho. Pregunta por Daniel. Habla español

Daniel was very helpful and was able to move us in right away.

Needed storage for a great price. If you want a good deal visit this location and ask for Daniel. Outstanding service and easy process.

My experience was amazing i talked to Daniel on the phone very professional kind he set everything up came in on Saturday josie helped me with everything.was very understanding about me having a storage by the stairs am disabled my legs And back are bad it was a great day i already moved in thank u guys🌹

Excellent customer service. Explained policy, access features and hours.

Scarlett helped us today she was really friendly and patient explaining everything. Great service!

Estuvo muy bien

I have been rent a unit for a little over a year now. It's a great secure place to keep your belongings. I have only one problem with them. About a year ago while we were moving I sent my 22yr old son and 17yr old daughter to take some things to the storage. They got there while they were still open but they wouldn't let them out of the gate. They locked them in. It took almost an hour to get my children released from storage jail. So if you go before they close make sure you are gone before they close. Or you might be held overnight in the storage drunk tank. Lol

The rental process was quick, simple, and affordably priced. The manager is super helpful and thorough.

Great place, great prices, great customer service l received from the office person Josie help me with all the instructions and regulations thanks

I had been looking for a store for a week and finally founded something that works for me. The customer service is amazing. I got help by Josie at the office and she is really cool and polite.

The staff is incredible, Daniel was extremely polite and helpful recommend them highly

The people there was nice and friendly and very helpful

I loved the costumer service I was given from the person that helped me get into a unit near closing time the price was amazing and I love that it is being watched 24/7. I 100% recommend storamerica San Diego metro

Daniel and Scarlett made the signing up process fast and easy and they were super friendly and helpful over the phone and in person. Thanks!!!

daniel helped me get a good rate.

Great rates and helpful staff. Thank you Daniel for yourhelp

Gracias Daniel por el buen servicio! Pregunta por Daniel. Habla español!

Daniel was a very big help. Hes very accommodating and very pleasant. He keeps his word on when he says he'll help you.

Gracias Daniel buen servicio

This is my 2nd time using StorAmerica on Federal Blvd. This time the Manager is Daniel. Another great experience. Helpful and professional. The only word of advice I can tell my fellow customers is to take note when they have their lunch hour so you know not to try and do business then. ......... >> Very pleased with my experience with StorAmerica. While it was great to have a good offer that brought me in, use their moving van to bring all my belongings, plus have access to their wheeled carts that made moving so much easier in a clean unit (with a window!), it was management and staff that made my stay memorable. Krista is a sharp on the ball individual. The staff were all friendly and helpful. When I have need of a storage unit, I plan on going there again.

Somebody was still in my unit, but the management upgraded me to a bigger one with a big discount.

The property managers’ assistant Scarlett was very fast, friendly and knowledgeable. Will definitely recommend to friends and family.

Scarlett is very helpful great customer service. Ive always came to her does everything quickly no more than 10 min i would say... This is the only storage place ive came too.

Gracias Daniel por buen precio!

Daniel was very helpful! Definitely going to come back here again.

Daniel provides great customer services

Scarlett was very helpful and throughal in giving us information, we are very satisfied with the unit, and the price was right

Great service, Scarlett was an exemplary employee offered affordable prices! Easy access! Just don't show up after 7 the gate will close and only way to get out is calling the cops, don't be that person

Daniel is very knowledgable and helped me get the right size storage for a great price. Thank you Daniel!

Daniel and Scarlet helped me get a great rate. Thx!

Daniel provided great service. Excellent place.?

Daniel provided great service and helped me get a good deal

Girl at counter was mean at first but she's really nice!

Daniel and Scarlett help me get awesome rates and provided excellent service

Josie was wonderful! We felt like clients were in her real estate self-storage business! We told her what we had in mind and she showed us several units, all the while getting a better idea of what we wanted out of our storage unit. She found the perfect one for us while being personable, funny, professional and knowledgeable. Thank you, Josie!!!

Daniel offered excellent service

Clean great place to store your things

These guys are cool the lobby always smells really clean I like that once in a while for some random reason the office is closed in the middle of business hours but it's usually not for too long and I definitely like the fact that they have a cart available for me to use because I am in an upstairs unit I appreciate them

Expensive but convenient fee decent staff

Friendly, accomodating and great customer service.

Secure, clean and the staff is helpful.

Seems secure and clean, they do need to install lights that work in the units. Other than that no problems so far.

I want to thank Jazmin for helping my wife and i with our move in process, she was by herself in the office & had a line of people and she managed to accommodate everyone all at once. She is super professional & looks like shes been doing this for a while. Jazmin once again thank you for how smoothly the rental went when you helped us out and gave us amazing tips.

Clean place except my monthly rate has almost doubled. Time to move out.

Great service!!

Very good place and very kind staff

Doint like gate hours

friendy people !!

This place saved our apartment of stuff! The staff is so friendly and helpful. Even when I call to ask my vague confusing questions they are always willing to help! Thank you Krista!

Great management/employees. Clean grounds, safe environment.

The people are always friendly and genuinely there to help

Love the experience I have had with this company. They are polite and friendly and help in any way they can. The property is safe and clean. I would definitely recommend that anyone looking for a storage facility contact them.

Just passing by. Can't comment

The managers are well informed, friendly and very active on the property. They respond quickly and intelligently to issues and questions. Prices are good.

Krista, Ebony and Andreas were very helpful in getting me a storage when everything else has not gone right. The experience was so comforting, the customer service excellent, and property was clean thanks to Andreas.. I highly recommend this storage facility.

Nice and clean!

good hours under this new company, pricey though, & needs more maintenance. it was needing a lot though from the previous owners. I priced the one under the Smart & Final near College & ECB by Fire Station 10 & Vons

This place is easy access, close to everything, and surveillance 24/7. The employees are very attentive, and knowledgeable of the services they offer. I really recommend it.

Excellent service. They really make things easy. Dont look any further they have the best prices but what really sets them apart is the great services. They answered all my questions and helped me find the right size unit.

Safe and clean! nice people!! At front desk.

I just got a storage container yesterday. It was very well priced. Would have given 5 stars had the male helping me not mumbled so much because there was a few occasions where I couldn't understand him. However they had prompt service, made sure I understood the rules and all around were very helpful.

Easy and personable

Units are older, but clean and have good vertical space inside. Good management - always friendly and helpful. A pleasure to do business with.

They really helped us on our last minute moving and the cheapest storage I found so far.

Clean, safe, and easy to access. All the things I was looking for when searching for a storage unit. The friendly staff was just a bonus!

awesome... Helpful, patient, knowledgeable and pleasant. What more can one ask for in customer service... EXCELLENT!

Just went to see Cliff and Paul yesterday and everything went smooth and the service was great.

Excellent service, the guys there are always with a great attitude and willing to assist, I will definitely recommend this storage place

Ive had a good experience renting here, manager Cliff is really helpful. Ill keep renting here for a while since, my items are safe.

Angel and cliff had the best customer service. Storage is clean and staff helpful and friendly.

This place was great! Paul was so funny and helpful, he gave me the online price so I got a storage at a reduced price! We even got a little workout with the golf cart! Clean storage spaces and great customer service!

Richard G. was awesome... Helpful, patient, knowledgeable and pleasant. What more can one ask for in customer service... EXCELLENT!

Awesome service!

Richard and Richelle did a wonderful job. Richard convicted me to rent here.

Great customer centric they have good customer service thanks extra space storage

Good service

I love extra space storage! !! They are always willing to go the extra mile to help me and they are very accommodating. I came to them because of their reasonable prices but I stay because of the customer service !

Richard G. Hooked me up today fast and cheap!

I love the service here Richard and Cliff are great!!

I've been having my business here for a while now and love the level of service I get from the team here at Federal Blvd. I would highly recommend them to anyone looking for storage of and office space..

The staff here is totally awesome! Also very great rates. Cliff helped me out a ton when I was trying to find a new storage facility closer to my mother's home; we had a lot of things that we were clearing out, and for her driving to Chula Vista everyday wasn't an option. He even helped us out when the unit I originally requested got rented out by accident! I was a little nervous when that happened, but the speed and concern they all had about it reassured me that this would be a good place. Thanks!

Excellent Service. Waived my late charge and were flexible on ending contract.

Great people

I had a very nice experience. What I liked the most is that it was a super quick process. Very clean and secure as well.

The guys are great here.good service.

My special thanks to your team for the wonderful job, you are very helpful thank you paul jerry cliff.

Great customer service and affordable prices. Lots of options to suit your storage needs and budget. Thanks Steve.

I have been storing here for 15 years and the past ten years has been great. FaRon and Nichole has always given superior service. I will never go anyplace else... Thanks Guys!!!

Warm and comfortable experience. Made me feel secure knowing that my property will be well protected with around the clock patrol and nice secured storing facilities.

I was very impressed by the custor service these guy provied me, I'll recommend my family and friends if they need storage to go to this company, these guys are awesome. Thank you very much for your recomendati it was very easy to move my staff.

Just came here and Mr Paul help us out it was quick and easy! Thank you!!!

I just have to Really Emphasize how unbelievably Nice these guys were to me and my Husband .... it is 'By Far' the best Customer Service experience I have Ever Had!!! Also, just a bit of info for you -- My Husband's being deployed soon, and the manager gave us 'So Many' Extra discounts that we didn't even have to ask for, it was Amazing! And I felt So comfortable leaving my property here because they have Lots of Security! And even though they gave us a lot of discounts, there regular prices were Very Affordable. Definitley Five Stars all the way!!!!

In the Navy. This place is fantastic. very polite ,informational, gave us such a great deal I almost was going to say "that's too low"! First choice, best choice! Recommend to all Navy being deployed, and everyone else.

The staff at Extra Space was friendly and helpful. Paul was very knowledgeable and went out his way to help me.

Great service

Clean, secure units. Great prices and the staff is extra friendly.

This storage as the best storage

It is a good facility. The service that Extra Space Storage has it is well known by me. What else can I say. I'm here again. Thanks for doing business with me again.

Amazing service!!! Everyone was super friendly, the facilities are clean and safe. Would recommend them to my friends and family!!!

The best place to rent. Im a returned customer.. Everyone is very friendly. :o)

Great customer service and conveniently safe storage. Keep up the good work!

I have been renting for a long time at this facility and have never had any problems. They are quick to respond and help with any of my storage needs. I would highly recommend this location to anyone wanting to rent a storage from this location. Great attitudes, great people, great service.

These guys are great! This was an easy experience to get signed up and rent a unit. From there, every month was easy to pay online and anytime I needed help, the gentlemen in the office were always so nice. The man who seemed to be maintenance was always very friendly as well. When it was time to move out, they were very helpful and made sure to work with us to ensure everything was in good order. Next time I rent it will be here!!

Nice people and quick on service

The best self storage facility I have used. Amazing customer service who are happy to help with anything you may need. Round the clock security who go so far as to check all the locks on every unit. Locked gate and password locked doors make for worry free storage. I will certainly be back for any of my storage needs and will refer my friends.

This storage facility and workers, are the best. I would highly recommend the use of this facility to ANYONE! they are the cheapest I know of and, that's from calling dang near, every storage company in San Diego. I don't put my stamp of approval to just any company, product etc..... keep up the good work,customer service guys. If I ever move back to San Diego, again....your my first stop.

The People who work there were very helpful answered all my questions and helped find me the right size storage that fit my budget. I had even seen a lower price on line and even thought it was an online deal they still gave me the price. Wonderful people and good prices

I HAVE BEEN A CUSTOMER AT EXTRA SPACE STORAGE FOR OVER 8 YEARS THEY HAVE BEEN VERY PROFESSIONAL AND NICE DURING THIS PERIOD OF TIME THIS IS THE BEST STORAGE IVE EVER HAD

I'm glad I located this place before I looked anywhere else the customer service was great. I did my paperwork and I was in and out in minutes. I got a great deal along with a great storage unit. Smith and Cliff of the facility were very helpful and I really feel my items will be in safe hands with them.

I love this storage place there the cheapest monthly storage unit I've found in San Diego. I highly recommend if you are going to be getting a unit weather it's 1 month, 3 months, or 12 months there monthly payments with no contracts are awesome!!

Just wanted to say that I've been renting storage here for about a year and I appreciate the fact that you guys are always professional, knowledgeable and you do what you can to help me when I need something. Thanks,