I called to get prices for a storage unit. I spoke with Melinda and she not only provided me with unit prices but was very detailed, helpful, and polite. I was recommended by a friend to check this place out and I’m glad I called. I’m from out of state and looking for a good safe place to store my belongings. Thank you for your outstanding service!

Melinda was amazing helping us get squared away!

Securcare has always been option #1 when it comes to storage needs! With the lowest rates why go anywhere else! And as always offering the best customer service thanks Melinda for treating me like an individual and just not another Tenant!

The woman that was there at the front was really kind and made it super easy to rent a storage unit. Would recommend to family and friends.

I had called recently and had some questions. I spoke with Melinda, she was very nice and professional and she answered all the questions that I had with detail. She was a pleasure to deal with.

I had a wonderful experience when calling for more information. Malinda was very helpful and detailed. I would definitely recommend friends and family renting from SecurCare Self Storage! Thank you, Malinda for your assistance!

I love this place! The staff is amazing & the place is kept well clean! I would def recommend renting storage from them! They are the best & prices are great!

Melinda helped me with the purchase of a new lock and getting my entry code.

I have been a SecurCare Self Storage customer in Fountain on several occassions over the past 10 or so years and I wouldn't go elsewhere unless the location shuts down or I was to move out of State or Country. I've never had a bad experience here . THANK YOU ALL !!

On point but terrible locations. Especially the one in the city. Besides that, the workers and general manager are on their P's & Q's.

Melissa was very helpful and personable. Smiles all around. Thank you so much 😊

I recommend SecurCareSelfStorage in Fountain. The employees are very friendly and helpful and the storage units are clean and pleasant. Everything is kept up nicely.

Great quick service. Ryan was very helpful and friendly!!!

Fast clean and professional service

I just came in today Ryan was very respectful and very helpful. Felt comfortable renting here. Thanks for your help Ryan.

We have been searching for a storage unit for a couple weeks. We came in today and we met with Ryan who was fantastic and bent over backwards to accommodate every single one of our needs. Will recommend this place to anybody who’s looking for the dependable, friendly and secure place to store your goods.

Ms Carol at Secure care self storage was very helpful in accommodating my storage needs. Thank you for your continued service to support us whom serve. Awesome service, clean and secure storage. Recommend to others " Yes!"

Carol was awesome!

Over the past two years, I have had the pleasure of renting two storage units from SecurCare. Throughout my experience, I have been consistently impressed with the exceptional level of customer service they provide. I have never encountered any difficulties or concerns while renting units from them. I will continue to use their services while I am finishing my time in Korea.

Hi my nickname is JR martell, Summit county Carol is so nice she has great rates. I lived here since 1963, and if u need a safe unit and Carol is awesome

Unit was clean. Easy application and payment to get moved in. So Far So Good.

Carol was absolutely amazing. Her help made my day.

I just want to say how amazing Carol has been with helping me and my husband. Not only was she super accommodating with helping us secure the right unit for our needs but she was also very kind with calling and checking in us during our long road trip from Mississippi to Colorado. If y’all are looking for a great strange place with super nice people go to SecurCare Self Storage and ask for Ms Carrol she’ll hook you up!

It was fantastic had help from a Miss Carol everything went swell

Carol was very helpful! We came in right before close and felt bad, but she was lovely.

CAROL is very helpful and solution-minded!!

Very welcoming, walked through the unit prior to rental. Satisfied with the overall service and experience.

Carol was so helpful and I knew immediately I wanted to use this place to store all of my stuff.

Great customer service, Carol was super helpful and was able to get my monthly rate dropped down to the price listed on the site prior to arriving, despite the website price increasing after 5pm that day.

Carol was very helpful helping us find a solution and they’re priced way better than the other storage places nearby.

The property manager Carol was outstanding !

Very good experience; great staff, facility is in excellent condition.

This is was a very convenient and affordable option to store my items while I was on deployment, especially with splitting another friend

Carol was so nice and knowledgeable. This place is clean and great pricing! She was super professional to ensure my experience was a 10! She even made sure the gate code was working so I wouldn't have any surprises later. Great to still see employees like this in our area who understand old school customers service!! Thanks Carol and I definitely recommend this place!

The staff here is amazing. Super friendly and helpful.

Great place to store.

Carol was great! Very attentive and professional and made the transaction easy and seamless

The employees have always been helpful with the extremely complicated gate, and gate code. I don't think it is the employee's fault that the gate it so complicated, they always seem willing to help.

Awesome place!

I want to thank Kim for all her help setting me up with a storage unit 2 years ago in a time of need.She is always helpful,kind and a delightful person. If I ever need this service again I surely will come here. I would encourage anyone looking for a place to put your personal items this place is clean,safe and great management.

Kim was helpful and sweet. Great pricing. Worth every penny

Lady at front desk was very helpful very kind would recommend

Kim was very helpful, it was a wonderful experience. I would recommend this facility highly. The customer service is exceptional. Thank you.

Very helpful and kind

It's great we love Kim

Staff is great Storage is fantastic Would recommend Secure Self Storage to everyone!

Excellent service very helpful in all areas I highly recommend

Kim was wonderful! Great facility.

Kim was friendly and understanding. She worked with me with issues I was having emptying out the unit. It was nice to have someone who was calm.

Kim, in the Fountain, CO office was very helpful in closing out my account after we moved out of our unit. We may need a smaller unit in the future and this location is very convenient and affordable.

I had a good experience they were very helpful

Kim did an extremely awesome job getting me set up with a new storage unit. Kim was very hospitable and made the whole thing enjoyable I would definitely recommend this company to my friends and family thanks again! Thank kim for the wonderful customer service.

Kim is absolutely amazing as soon as I come in I walk out.Quick and easy process so thankfully 100% recommend.

Kim has always been indispensable and reliable every time I come to the office to make my shed payments. She's always been friendly and she gives me a personal hand printed receipt for my files. I really appreciate having Kim's personal attention when I come to the in-store what's the name of it secure care self storage.

Always willing and able to help with any questions I had along the way....

Kim was always so helpful and nice!

Great customer service! Have been storing stuff for over a year and no problems.

Had great experience overall. Had an issue with keycode on facility gate that was resolved in a timely manner. No issues with storage for my vehicle.

Great service Well kept

Very inviting, received all the information I needed and made the process easy . Units and area to my likings

The office people are knowledgeable and friendly. She listened to our needs and got us the perfect space.

Personable, knowledgeable front office. She took the time to call and let us know our lock needed adjustment. The area is clean and secure.

Everyone was so friendly and helpful

Staff in-house and on phone are phenomenal. Easy and convenient storage.

Great place when I stored my truck when I was deployed.

rented with them for a year - price was high but never increased so that was good. thanks for helping me out for a year!

Amazing service and super easy to schedule online!

Been with the company since secucare took over have had fantastic service staff has been amazing and helpful. I would recommend this storage facility to everyone I know.

The experience was wonderful. The staff was pleasant and very helpful. Plus the facility was very clean, organized and pleasant. Would recommend to everybody.

Very friendly.

My PIN code doesn't work all the time but besides that the place is clean it's not dirty it's well maintained customer services all right but the prices don't match the service

Kim was fantastic at getting us set up! Super easy!

Excellent.

The owner was absolutely helpful and kind. I needed a storage unit right away and she made sure I received it promptly. Great service

Kim was awesome and very helpful and got us what we needed

Did great, considering it was late Saturday evening.

Awesome experience, very welcoming, very clean and easy to get in and out.

Kim in the front office is great. My family had this storage for years and she always communicates with us.

As a former Operations Manager of 11 local clinics in town (Colorado Springs), I know what good management is. Kim, the Manager, at the Fountain location is by far, the hardest worker I have ever seen. When I have come in to the facility on multiple occasions - I always see her out checking on things, cleaning and even checking on customers as they move in or out. Kim is extremely professional and very attentive to her customers. She actually cares and is very responsive to our needs and inquiries. I think owners forget what real good employees are like - I hope these reviews help to show them how valuable Kim is. If I ever need another storage facility again, I will go where ever Kim is at. Thank you Kim - You are the BEST!

Great experience. The only issue is we couldn’t get in the gate. Had to call your 800 number because the code that was sent to us wasn’t working. We didn’t know that we had to take out the “A” in the numerical sequence. The unit was clean and like that it is asphalt outside.

Fast, friendly, and clean units.

This is my second time renting and they never disappoint.the location, front office, storage units themselves, just the entire property is awesome. cleanliness is no issue and love the entire layout, you don’t feel on top of anyone. You get the experience of a top notch storage with a personal yet professional vibe from the employees. If I’m ever back on this side of the coast when I come back I will choose them every time even if that meant I had to fly. Thank you so much for your service

Very friendly and helpful

Kim did an extremely awesome job getting me set up with a new storage unit. The prices were great she was very hospitable and made the whole thing enjoyable I would definitely recommend this company to my friends and family thanks again!

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They keep on top of everything I needed to do. Their service is on point, and always make sure your belongings are locked up.

Kim at the fountain location is amazing. I was told by the call center I can get a month free with 135 a month there after. I then get here and am told that’s not how it works. So she went out of her way to make the call to make it happen for me. More people need to be like this. Customer service at its best thanks Kim you are amazing.

Kim was super nice and super helpful!!

My experience was phenomenal she was able to explain everything in detail so pleasant this is one of the best experience I’ve ever had and we are ex military. She made it so wonderful for me thank you all for employing such a wonderful person!!!

Kim was great. :) Thanks again.

It's a nice clean friendly place to store your things, only trouble I've run into time and again is with the access gates. They always seem to erase your code and have almost been trapped inside a couple times.

Kim was VERY informative about the storage unit and had great customer service. She gave me so much information that I didn’t have to ask anything. She also made sure I was good to go and how to use the locks and gate key. I highly recommend this business!

All you can ask for in storage. Any issues, on my end or theirs, and you can count on their staff for personal attention. Thanks Holly.

Nice and secure storage units.

Very friendly explains everything well

Love this place! Have 2 units here

Manager that runs the place is great. She goes above and beyond. She remembers the extent of my close head injury and she reminds me of important rules, dates rent is due, closing time, etc and I appreciate her care for me and my life saving dog Sadie. Plus the price is great compared to Storage places in Colorado Springs. Just don’t ever plug your phone into an outlet to quickly charge and take your eye off it. I had plugged in a back up charging box and it was stolen along with my iPhone cord and plug altogether to replace cost me $80!

I came in about 10min before closing. I was still showed the unit I was interested in before purchasing it and she took her time making sure all paperwork was correct. She also made sure I received my military discount.

Wonderful customer service!

Great service! Thanks.

Great service! Thank you!

Staff member was very nice and very helpful I was able to get a unit that day

Awesome staff and very helpful

I just want to say, Kim was so kind and amazing in helping our family after my brothers death. I had been the only authorized person on my brothers storage unit after he passed away in Feb. 2021. I live in Alaska, and our sister on the East Coast. Kim was clear on what we needed to do, and thoughtful with her kind words and helpful throughout the process of closing the unit, and disposing of unwanted contents. Much appreciated during our time of mourning not only our brother who passed in Feb, but also our father that had passed just before, in Dec. Thank you so much!

We weren't there, but we were close.

The lady in charge was polite and New what she was doing. I'm very satisfied and the place is the perfect place to store my car. Thanks.

I highly recommend this self storage the people are friendly and the prices are affordable. The storage facility is clean and secure with cameras everywhere I m very satisfied with the storage unit and the customer service.

Staff very friendly the storage is secure cameras everywhere it is very clean and fresh staff always willing to help and very knowledgeable. Great place highly recommend.

It was a little hard to find, the gos had me go to the other side of the complex and I had to circle a couple times until I figured it was behind the car wash. The place wasn't well lit so it was hard to see. There was no light in the unit itself nor was there power for a light. I would've preferred to be able to see what I was doing when unloading and storing. But it did look well maintained.

I was so impressed with Katina and her staff at SecurCare Self Storage that I will highly recommend them to family and friends and if I am ever in need of renting a storage unit in the future, I will definitely use them (again)! Thank you all for your help, kindness and professionalism! You’re awesome!

Great place for moving military families. Contracts are easy and staff is helpful. I was incredibly impressed when the owner personally took care of us when my husband came home from deployment and we needed to cancel and get refunded for the month we had already pre-paid. He went above and beyond. As a small business owner myself I was very impressed! Support small businesses and let these guys earn your business.

Excellent ,profesional people five star

Had a storage unit here for many years...good prices and convenient

Very safe and secure

NO MICE! I had my things stored here for TWO YEARS and when I finally got my things, it was just as I had left it! Such a relief since Colorado and Mice problems tend to go hand in hand. Wonderful Staff too!!

The people here are so nice and aim to make all their clents feel welcome

This is an excellent storage facility. Good security, good access control so my property is safe. The price is reasonable too.

The staff are incredible and the unit rates are much lower than many other storage units.

Get place. Wonderful staff! Not one problem.

Extremely exceptional service. A clean location and organized. One like no other.

Prices a little much but good security

Good customer service.

I would rate Valley Mini Storage a 5 star! Not only do they have the best prices in town, they have several security cameras providing 24/7 footage and the staff is very polite and educated. They will work the best they can with you when problems come about and understand everyone is human. Check out the overall website, customers have been with them for 20 plus years! I recommend Valley Mini Storage!

Been using for a few years. Decent prices for the space, esp compared to others in the area. Has raised rates a couple times though. Nice office staff. Accessible after hours and on weekends, etc so we love that.

I totally do not understand some of the negative reviews here. I have rented several different storage units all over El Paso County. This is by far and I mean by far the best storage unit company around. Nothing but good experience with valley mini storage from the pleasant people in the office to the clean and very secure lot to the fair prices. Never raised rent amount as others have done at every opportunity. I fully understand why I had to wait for an available unit here and others always have units ready at all times. Oh and a side note, no creepy people living in these units either like i experienced with the multi location franchise on astrozon.

Great service and clean units. Great staff and prices.

I was looking for a storage place for a friend that is moving! The people there are very nice and helpful! I would recommend this storage facility to everyone .