708 Burnt Store Rd N, Cape Coral, FL 33993 708 Burnt Store Rd N
(239) 329-1239Reviews
Jim was so helpful and wonderful when we needed space to park our spray foam rig. We’ve rented from this Hide-Away storage twice now, and will always come back when we need to store something because of the impeccable service by the staff, namely Jim. Highly recommend this storage facility!
James made this an easy and pleasant transaction. Good people and great service!
Just wanted to thank Jim for all his help. We needed a large storage shed, and was so nice to show us where they were, because we needed easy access. When he brought out stuff and unloaded quite a bit of stuff he was nice enough to giv us water. Great experience, very nice customer service. Thank s.
Absolutely the nicest storage facility I have ever used! Jim is so helpful and the entire grounds are immaculate. My unit is spotless and the climate control is spot on. There are always dollies at the door for assistance. Highly recommend this facility, WOW!
Hideaway Storage is the best! Highly recommend! I first inquired and Jim and James were SO helpful, I didn't even call another place... I was hooked. It was easy to sign up, move in and pay. The facilities are super clean and it was a great location for us. If they have units available, snag them up. You will not be disappointed.
I really appreciate the facility is Christian based. The check in process was very thorough and professional. The facility is very clean, well tempered and maintained, and has great security.
Great Service
Excellent service from Jim at Hide Away Storage. I highly recommend!
Needed some place for things after hurricane Ian while we waited to rebuild. Easy in and out access, 24 - 7. Very secure property!
Jim and James are top notch customer service people. Appreciate their suggestions and help.
Very good & exceptional staff
I had my items placed at Hide-Away and it was an awesome experience., James is the best!!!!! Would definitely use this storage again. Great service! Thanks, James.
James was so nice to work with during my move. The facility is spotless, well lit and easy to access
Jim is honest and helpful and the facility is clean and easy to access
From Starr to finish it was a pleasant and informative experience. James explained all the procedures and policies in an easy to understand manner.
Get storage place with friendly management!
James and Jim are awesome. This will always be my storage facility. They make it easy and are full of great storage tips.
Wonderful staff!
James was great to work with. Took the time to explain everything in detail and walked me through the facility to make sure I knew where everything was. He even came back later to make sure if I had any questions. Great asset to Hide-Away.
Jim and Peter were very professional, helpful and thoughtful making my decision to join a rewarding experience.
James was competent, patient & personable. The fee schedule was fair. I felt safe, unlike some of the other rental facilities we have used.
Great place! James is great to work with. Very clean environment.
In my business, I deal with a lot of storage facilities, and I found James at Hideaway Storage the best. If you’re comparing other storage facilities, don’t bother as Hideaway is the best around. The best service, cleanest facility and they go out of their way to help you out.
James was very helpful in getting us the right unit for our needs. Also very courteous. I would recommend him and Hudeaway to anyone.
James was awesome to work with. Faculty was safe and super clean. Thanks for setting us up.
James was great! Got to the store 20 minutes before he was closing and we got everything done! Thank you!
James was very informative and helpful.
Extremely friendly, explained process and procedures, showed were unit was, swept unit out, and came by to check on me due because of the temperature, was impressed with the company's faith base and the info for people that needs help,
Can't say enough about Hide-Away Storage. The Facility is very modern and its location is very convenient for me as I live less than a mile up the road. The rates are reasonable and the Staff is always friendly and pleasant to deal with. Cody has always been very patient and helpful when we've had a question or two. The unit itself is extremely clean and access to it is easy. The carts they make available to transport items to or from the storage unit are very helpful. I especially like the fact that I can access it 7 days/week and that the facility is always very well lit. Love, Love, Love Hide-Away Storage!!!
Jim and team work great to work with, thorough in answering all my questions. Made the whole process a breeze and got me in same day within an hour. Top notch service!
Excellent service! James answered all of our questions! He was very customer service friendly. He was experienced in ensuring that we received the best possible customer service care. If you have a training program, I would recommend you include him in part of the customer service part. James has that authentic people to people relationship touch! He is a great Ambassador for your organization
I initially went to their web site to research prices and availability at this location, since it's within a couple miles of our house. I found their prices to be competitive and their location the most convenient of all storage facilities within three or four miles. I filled out the online reservation form and submitted it. Within a few minutes, I got a call from James confirming my appointment. At the appointment time, I visited the facility, meeting both James and the manager, Jim. James gave me a tour, and showed me the unit sizes I was considering. I deferred the rental since my shipment wasn't expected for a couple days, but came back on Wednesday to complete the rental with Jim. Both men, Jim and James, were polite and pleasant, very easy to work with. The facility is in great condition and extremely convenient to get to for us. I highly recommend this location of Hide-Away Storage.
James was very professional and helpful. The facility is immaculate.
Friendly and very informative staff! James was so helpful and gave great tips which I really appreciated! The facility is nice and clean! 24 hour access is a plus that differentiates them from other facilities! I highly recommend this facility!
Extremely friendly and helpful gentlemen that are managing the facility. Thanks Jim and James
Great customer service very helpful
Friendly staff checked me in and instructed me well. The facility was always clean with readily available carts for loading and unloading. It was always accessible when I needed to add or remove my belongings.
Very helpful!
Manager Jim Lucan is very helpful and thorough. Love that this is a Christ Centered Biz. Facility is clean, well organized and very secure. Bathrooms for customers and access to air conditioned areas is a welcomed feature. Thank you for all the help, Ed
Cody the person working the front vary friendly and knowledgeable.
This place is awesome! I was looking for a unit with at least 9 foot high doors and this place has that. Cody the manager is the nicest guy and treated me perfectly.
The manager (Cody) was great to work with. He worked around my schedule and situation to make my storage needs work. Very clean and nice facilities.
Hide-away rocks, the units have so much space! The manager Cody is very friendly and helpful. Will definitely recommend to all my friends who need storage.
Hassle free experience! Jim and Cody were informative and professional! Clean facilities. Thanks guys.
Cody (manager) on site provided outstanding customer service and professionalism. Highly recommend this location for your storage needs!
Cody was very helpful and friendly. Took care of our needs quickly and proficiently! Storage unit is very clean and we know our belongings are very safe and secure!
Cody Pollman was very polite, professional and informative. He was clear and open about needing to purchase a cylinder lock and the possibility of a rate increase at some point after 6 or 8 months. I appreciate that. Keeping everyone informed prevents unpleasant surprises. The facility is very new and very clean. Access is 24/7 by coded gate. I feel confident using Hide-Away on Burnt Store Rd in NW Cape Coral, FL for my storage needs.
Jim was extremely helpful and made the process easy to sign up for the storage unit.
Brand new storage facility that's nice and clean. Jim was a great help.
Excellent service. Cody was excellent.👍🏼
The office staff is very helpful. It’s a clean facility and easy to access our storage unit.
Great to deal with. Cody is super friendly and easy to work with!!
The manager, Cody, was very helpful and found the perfect sized storage unit for my needs. He was very professional and knowledgeable. I would definitely recommend Hide Away Storage!
Great location, clean and the staff are extremely helpful.
I just opened 2 large units at the 708 Burnst Store Road North location and would like to say how impressed I was with the customer service by Cody Pollman. He was polite, professional, and went out of his way to make the rental experience so pleasant that I felt like I was dealing with a member of my family. The place is immaculate and very easy to get to. It is also very well secured and well lit. As a victim of the devastation left behind by Hurricane IAN; I feel that whatever belongings that I still possess will be safe until such time that we can rebuild however long that will take. I would highly reccomend this location and also Mr. Cody Pollman.
I highly recommend hide away storage and working with Cody! I have been in to bug him a million times! From asking tons of questions to putting a storage space on hold to signing papers cody has been AMAZING! Super nice and helpful! I appreciate everything he has done for me! Definitely made a stressful process of having to move my things into storage way less stressful! Thank you!
Staff is very polite and professional, from the first phone call to the in person meeting of Cody the Manager. Units are lighted, clean and have easy drive up access.
My mom and I are in the process of going through my parents' home and salvaging belongings post-hurricane. Cody has been extremely helpful in making sure we are well taken care of, helping us upgrade to a bigger unit while doing his best to save us money. The 50% off your first month is also very helpful. Would definitely recommend!
Brand new, great pricing and the Manager, Cody, is customer centric and a great guy.
Cody was very professional and helpful. Highly recommend them.
Cody was very helpful and explained the process thoroughly. I appreciate the clarity on all things to ensure that the process is transparent. Very nice facility setup and the storage area is perfect and affordable. We will definitely recommend you folks to anyone who needs a storage facility. Being close by is always a plus as well.