Staff is friendly and always helpful. Storage is kept very clean and safe. Would def recommend!!

Best storage facility in the area! The staff keeps this place clean and well maintained

Super friendly. Explained everything upfront, without me having to ask questions after initial explanation on merchants part. Very professional. Would do business here again & would recommend to friends & family.

Katherine was super friendly and helpful with getting me all set up! I like that it's climate control and pricing is good!

Very nice lady at front desk. Everything appears to secure and well maintained.

Excellent storage. People answer the phone and are nice. Great customer service

Review for Katherine, Property Manager, at iStorage, Crystal River, Florida: I cannot speak highly enough of Catherine, the property manager at Eye Storage in Crystal River, Florida. Throughout the challenges we have faced, from tornadoes to hurricanes, she has consistently shown exceptional care and professionalism. Not only has Katherine managed our physical needs during these tumultuous times, but she has also supported me emotionally, providing a level of understanding and compassion that is truly remarkable. Katherine's dedication to her role is commendable, and her ability to go above and beyond for the well-being of her tenants is truly exceptional. I highly recommend Katherine to anyone in need of a reliable and compassionate property manager. She is the sole person I would trust with my needs, and I am confident that she will take excellent care of anyone who entrusts her with their property matters. In summary, Katherine at iStorage has exceeded all expectations and has proven to be a pillar of support and professionalism during challenging times. Thank you, katherine, for your unwavering dedication and exceptional service.

Very helpful front desk staff Katherine told us of all our options and showed us the available units…

Wonderful staff great environment

Property Manager Katherine has alway treated me graciously! Need more like her!

Katherine was very helpful and fully discussed everything that was available. Great service! Netting, golf cart needs a new wind shield. Please upgrade this as she deserves a better ride.

I had an amazing experience, and Katherine was great… Storage space was very nice and clean and I felt comfortable leaving my things…..

Nice place except for the gate lol we all had to back out with uhaul and truck with trailer we couldnt figure out how to get out wasnt aware there was another gate need a sign saying which way to go to get out lol but we fig it out other then that lady nice in office and no problems

I’ve used them multiple times and never had any issues , also very affordable.

Very good reception and ease of registering

Very pleasant and helpful staff.

Very helpful people when calling the remote office as well as the person working on site. Very clean and safe facility. Good price, very happy we have a storage unit with you. Michael

I have been here a long long time and Kathryn has been awesome n professional

Amazing place, clean, outstanding. Awesome staff

Lady has amazing service

Love that storage! Use their climate control units and RV spots frequently! Very clean, easy access and very accommodating and friendly staff!!

Very helpful and accommodating. Staff is friendly and willing to go the extra mile to help customers.

Great place easy to use inexpensive and great staff.

Our experience at the storage facility has been great easy in and out the staff has answered all of my questions I would recommend this facility to everyone that needs a storage facility

We were long time customers of iStorage in Crystal River. We had our travel trailer stored there for 12 years and never had any worries about it. The manager, Katherine is very accommodating. We had a problem with the electrical outlet our trailer was plugged into and Katherine promptly got it fixed. We will definitely use iStorage again in the future.

Very fair pricing, good security. Highly recommend!

This storage heave everything the customer will like to have Clean A excellent customer service The staff she is very knowledgeable and helpful She have a beautiful attitude Conclusion she is a very nice and patient with customer keep up the good work always Thanks

Great place, my things are always safe.

Great service from Katherine!

I was at I storage this past Saturday. Katherine was very helpful. ! Facility was clean. And just a positive all around experience !

Very happy with our stay at my I storage in Crystal River. With customer service and with assistance

Great customer service. Always friendly and ready to assist when we need it.

I have had nothing but pleasant experiences with this location! Anything I need the staff meets me half way or it all works out! Clean units! And lots of security. I feel safe going by my unit at night. I would recommend istorage to everyone!

The whole place is quite clean! When you enter the office, Katherine is quite pleasant and is very helpful. I trust this place as a storage facility.

We have two units at this location. The facility is nice, clean and well-kept. Katherine has been wonderful to work with.

good place with good manager, convenient location and secured area.

Very affordable, great location and very fast and easy

They have a great call center that helped me navigate the rental process

Everyone was professional and easy to work with.

Your receptionist is awesome! Sweetest person! Give her a raise!

The staff is courteous and helpful and the grounds and units are great. The website is very easy to check and pay your monthly bill. I highly recommend them 😇

I have had a storage space for 13 years at this location in Crystal River. Katherine is very professional and always courteous. I have outgrown my business space, so IStorage really comes in handy .

Good place. Little expensive compared to others

Staff was so friendly and helpful Well maintained and an excellent experience Thanks so much! Adams CLAYPOOL

What a fast easy process IStorage has. Convenient and local. I recommend IStorage to anyone that is in need of a storage unit

I have had a unit here for more than 8 yrs. I have never had a problem with the unit or management. They have always been friendly and accommodating. As with everything, the price keeps going up every year, but it is par with other places. It is better than most.

Catherine was instrumental in my selecting IStorage. She is professional, thorough and most of all kind and considerate. There are many storage facilities available in the Crystal River area however I don’t think you will receive better service anywhere than you will at this facility. You can’t go wrong.

Wonderful, easy and clean

Very pleased with the ease and service I recieved. Thank you katherine for your patience throughout our rental process👍

I got stuck in a situation where I needed to clean out a storage unit that wasn't mine but that I was legally responsible for. The storage unit was at the iStorage facility in Crystal River, FL but I live in California so I couldn't handle things on site. Because of legal requirements there were a lot of details to be handled which would have been a huge hassle to take care of from out of state. Fortunately I had the great good luck of having Catherine the manager of the Crystal River iStorage facility to help me out. She did way more than her job required and saved me a huge amount of time, hassle and money. She couldn't have been more helpful, competent, gracious and reassuring through the whole hectic experience. I completely recommend Catherine and iStorage to anyone looking for a storage company in the Crystal River area.

Kathrine in the Crystal River office is the BEST!! always helpful with all of my questions. istorage is very clean and a safe place to store all of your possessions big and small!

Very friendly and helpful personnel. Storage unit was clean, easily accessible and well air conditioned.

Great people, nice space, ideal location.

Very easy to make a reservation online and then speak with courteous, efficient agents to email the lease agreement and receive an electronic receipt.

Easy online rental and very good follow up telephonic customer service. Only wish that one could reserve more than one unit at the same time, rather than separate reservations.

Excellent service very very friendly staff

Excellent thank you so much for allowing my to choose y'all

Extremely nice and clean storage units.

Nice and clean facility and super helpful staff.

I felt like they were professional and made a nice pitch for the product and it was an easy process..

We have been very happy here at kings bay istorage. Katherine has been great. She works with us with all of our moving needs and questions. We would definitely recommend this place to anyone. Thanks Katherine!!!

The staff are very nice and friendly at iStorage I would recommend this place to everyone I know!!!!

Everything was great price is on the high side

Convenient area however, way to expensive and should be our decision to get insurance or sign a waiver!! Kathleen at the front desk is very nice and helpful

Great people to work with. Always helpful and very friendly.

Simplicity and helpfulness were the keys to this being successful. I did this remotely from Ohio and needed to coordinate with the furniture store. The receptionist was very very aware of how to make this work and the cost was minimal! I highly recommend their business.

From walking into the office Catherine was welcoming and helped immediately to assist with my needs on rental and answered all of my questions with a smile and a delightful warm personality to finding both storage rooms clean and in good shape. I feel that the things I stored are safe from any leaks and intrusion with this location of Istorage also a good fit.

Katherine in office is GREAT.......

I used this location for about a year it was very easy working with them they are friendly and knowledgeable about their jobs, I had to comend a gentleman by the name of Chris as one day I was locked out of my unit and he helped me solve the issue and not excepting anything for his help and these days it is almost impossible to find businesses that have valuable employees like this, I would recommend this storage to my friends and family!

Friendly employees and a very clean unit’s

Very prompt return calls , staff is very friendly and the unit’s are very clean. This is my second or third time renting with I-Srorage and I have been very pleased with my rentals. Thank you for being there!

Really nice clean storage unit, we'll run and conveniently located too.

Easy process in obtaining a unit to rent. Staff (Katherine) was very nice and helpful with transaction. She explained rules and regulations. First experience has been great.

I've been renting a 120 sq ft unit for three months. The management is responsive but the prices are high over $200 for a unit that is AC'd but they keep the thermostat at 80 degrees. I really wish it was kept at 75. They also make you buy insurance for $15.00 a month. This was the only option for storage with A/C

Outstanding service! Katherine was very helpful, made the process extremely easy!

Clean facility,staff very helpful,convenient location.

Clean and dry storage.

Neat clean and nice and helpful.

Great service

Helped my friend bring some things to her locker. It is what it is! Secure, clean, and safe!!

Very nice very polite but I think in the coronavirus I think charging these prices for the storages are kind of bad for people that are on social security disability but it is what it is and we don't have an option to say how much we pay for storage

Second time leasing a unit from this facility. Katherine and Chris are always a pleasure to deal with. Would highly recommend to anyone needing either short or long term storage.

The storage units are very nice the lady that runs the place is very polite and the facility itself is well worth the money that I spend

Mgr. Is very nice and helpful.

Great service !!

Quick, efficient and amicable service

Great place to store your boat during the off season. Great rates and friendly, helpful employees!

Attentive staff (thank Kathleen) clean areas, well maintained

They was wonderful

Best Storage Facility Yet We've had storage units in four cities and this is the nicest, cheapest, and best managed facility yet. Management went out of their way to accommodate our short term and long term storage needs. The units are spacious and easy to get to. Our last two required tricky driving or long walks to the unit. This one lets us drive right up to the door and walk a short distance to the unit. The room is also taller than our last units and it is cheaper air-conditioned than were previous un-airconditioned units. I highly recommend iStorage.

Easy, took no time at all. Very accommodating.

Aunque no hay personal de habla hispana , la persona que me atendio hizo todo lo posible por atenderme y entenderme. Buen trabajo. Encontre el camion que nesesitaba en ese mismo momento. Gracias

Excellent. Katherine was extremely helpful and pleasant. Yes, I would recommend iStorage

Everything went smoothly. Great customer service.

Good customer service. Took care of my needs.👍

Catherine went above and beyond to be helpful on the move in and on the move out!! I could not have asked for a more professional and kind hearted person!! Thank you for all your help...Patricia Mayo

Thank you Katherine for being awesome and handling our storage issues with ease. I was a little worried about switching units and you made it a super smooth transition. Thank you so much for going above and beyond to help us out.

Super easy, clean facility, and friendly help.

What a great place! I haven’t had the opportunity to need a storage unit in over 30 years. When I explained that I only needed a unit for less than a month and had a large piece of furniture to store, they went out of their way to accommodate me and gave me an unbelievable discount. I highly recommend.

Went to rent a U-Haul. There's a lady named Katherine that works there. She was so helpful, polite and had excellent customer service. She was able to answer every question I asked and was very helpful. This was not the first time she has helped me. I also rented a storage unit back in July. This lady knows her job and does it terrific! :)

The girl, Kate, at the desk was so sweet and nice and she answered all my questions. I recommend everyone who needs a storage facimity go to this one because Kate will help them and make everything easier for them. She is awesome and deserves a raise.

We had a great experience here. Thank you for the help and quick service.

A great experience. So thankful for all the help. They really go beyond in service. A+++++

Everything about this place is wonderful, from the customer service from the manager and her coworker to the always clean property. I highly recommend this place for anyone wanting to store there belongings. Every time you set foot on their facility, you feel like home.

This place is amazing all the employees are great and the facility is kept well clean. Catherine is always available to answer questions.

Very Happy with the service and my unit! I am very hard to please and they made it so easy i was in and out in record time !! very clean and secure!!

Wonderful staff and very accommodating.

I recently rented a second unit at this location. Both Katherine and Chris were most helpful in finding me a unit close to my existing one. The unit is clean, well lit and easy to access. Chris was there when I unloaded offering answers for any questions.

The lady was very awesome very professional and play the facility is very clean and well-kept up

Very secure and super staff. Have stored boats, vehicles and a storage unit there on and off for a decade. Best in town!

This place is fantastic! The lighting and security is great and it is super clean. Katherine and Chris are very friendly and helpful with all my needs. Stop by and take a look you will be glad you did.

Great prices, better than great assistance from Katherine !!

Very nice people with all the answers, clean facility. Like that it is gated.

Got a great price ...and office personnel was very helpful and friendly ....definetly would send my friends and family here...unit was clean snd climate controlled

Great place

What a "Breath of Fresh Air" it was doing business with Chris at iStorage in Crystal River, Florida. From my initial telephone call to signing an agreement to moving my belongings into the facility, Chris made it a cost-effective, painless and great experience for myself. WOW, I can't say enough positive praise for the employee and company! I tip my hat to iStorage in Crystal River.

Katherine and Chris were great! Katherine explained options thoroughly and was very pleasant and helpful, as was Chris who escorted me to the unit ... would highly recommend this business!

Used them for about a year and a half great place to store your stuff and a bonus you can vacuum your car out there and wash your car there

I have used them several times and they are always so nice, helpful and competitive in cost for storage and their u-haul rentals.

Excellent customer service, over the phone and in person. Very clean, convenient location. If you have to store it, go with the Best.

Although the rates are high. Catherine was always A pleasure to talk to and work with.

Nice staff, easy to work with, clean units Updated: 4 months later, we are moving and no longer need a storage unit, exceptional service the whole time and so clean everytime we go! Definitely recommend!!

We stored our stuff in their large, air conditioned unit for several months. They have great customer service, reasonable prices and their units are very clean and dry! They have an appliance dolly and u-hauls on site to rent which is very convenient! We never had an issue going to our unit after closing hours and there was always a cart near our unit to use for free when we were loading and unloading!

Clean and safe.....staff is very nice always smiling..wouldnt use anybody else to store my belongings...

Easy to reserve and the portal makes it quick to pay. Units are clean.

Very nice people to deal with, storage is very clean safe easy to get in and out of and we choose air conditioning unit that keeps stuff PERFECT

great place, good people

Honestly, these are some of nicest young people I've met working today. Katherine and Chris have always been most respectful and patient,as well as informed about all aspects of storage.Considering the fact that I have rented six storage units from istorage in the last seven months and I've been in and out quite frequently, I believe my perspective is an honest one on these two lovely young people. I believe whoever hired them was very smart to do so. The storage was meant to be temporary, I've moved ,and no longer need the storage units. But I will always remember the kindness ansd professionalism of KATHERINE AND CHRIS.Sincerely, Carol Ann Joyce LaRosa, a Christian.

Easy in, easy out! Great staff, friendly and helpful!

I have a storage garage here for my art, easy access and great security!

Friendly place

Super easy process. Clean facility. Prices are a bit higher than most but it’s clean and secure.

My entire experience with iStorage so far has exceeded my expectations. Their website was easy to navigate and I could easily see what size units were available and the prices were clearly listed. The young man who helped me select the unit was extremely helpful and knowledgeable. The units were very clean and I really was impressed with the security gates and cameras.

Ms Katherine's the best manager this establishment has ever had and I have been with your company a very long time and Kathrine is the greatest girl!!! Oh mr Chris is a pretty good guy too!!

So far a good experience. Needed a boat storage for January and these folks were very accommodating. All the personnel I talked to were very helpful.

Great prices

Nice place

After getting the run around from another company I was very pleased when I walked in the door and the girl was very pleasant and made my day alot better

Seemed nice

very nice folks also happy with my choice of location.

The service here is too notch and the manger is amazing

Clean, staff is pleasant

Great experience, courteous friendly and knowledgeable service individuals. The storage unit I rented was very clean and served my needs perfectly. The monthly charges are quite reasonable for the peace of mind storing your excess items. I do hope to enjoy a long relationship with storage Kings Bay. Thank you!

Humble and nice owners. Great service.

Very easy and well-informed staff

Excellent

Storage units well maintained, facility overall is clean.

I have been a customer at iStorage King's Bay for 4 years now and the staff is very friendly and helpful. The units and the property is very clean. I would definitely recommend iStorage King's Bay to my friends and family who are looking for a place to store their stuf

If every business operated like iStorage Kings Bay, the world would be a better place. I needed to move my daughters belongings into a storage unit and only had Sunday to do it. I talked with Ray on the phone, and he volunteered to meet me on his day off when the storage facility was closed to help us out. He arrived at precisely the agreed time and the rental process was quick and efficient. Not many employees will go the extra mile to help out customers the way Ray did. Thanks again Ray, for all your help. I HIGHLY recommend iStorage Kings Bay to anyone looking for a mini storage unit in the Crystal River area.

The staff was very helpful, the unit is clean, and the access is very easy. Friends of mine have had a unit in this location for several years and have not had any problems or issues.

I recently moved from up north. I had scheduled a couple of guys to help me unload the moving trailer. Unfortunately, they didn't show up. Ray was kind enough to call another couple of guys to assist me. They showed up quickly enough and I was able to get the job done. My storage unit is clean and the climate control is wonderful to have to keep my possessions from getting ruined.

We have had a unit with Ray for close to 2 yrs. And the service is " Top kotch " And the units are soooooo clean, all the ground are very, very well kept.

This is a great storage facility. Beki keeps things very clean. She is very professional. I would definately recommend King's Bay to anyone.

I just wanted to say what a great facility, clean and up to date, climate controlled and the staff is wonderful, especially Becki the Store Manager, very knowledgeable and helpful, genuinely cares.

This one of the best storage facilities, I have ever used, being a business professional and storing records and many other very important documents, it is important to have a secure facility and professionals running it, I was very happy to see that they brought back Becki the Manager, she is professional and courteous and always puts the customer 1st, she keeps the facility in top notch condition.