"I recently transitioned to istorage after experiencing some challenges with a different storage facility, despite my years of loyalty there. From the moment I met Jose, the manager at Istorage, I felt a significant difference in customer service. Jose truly listened to my needs regarding size, pricing, and other specifics, and provided solutions that were perfectly tailored to my situation. His professionalism and honesty were evident throughout the entire process. I just finalized everything with istorage , and I can confidently say that it was Jose's exceptional service that made all the difference. I highly recommend this facility to anyone in need of storage solutions. Thank you, Jose, for making this experience seamless and pleasant!"

It was very good.

José is an amazing asset to your company he’s been of great service and he’s very good at doing his job and keeping the company very secure and clean

Jose is a great asset to the company he has been of great help in keeping my things safe and secure

Jose was very helpful and knowledgeable.

Jose did an excellent job providing me with a good unit an everything I needed, so if your looking for a good storage facility I recommend istorage!

Jose the store manager was an amazing help I had to move from two units to one bigger one and with his help it was easy I truly appreciate him thank you I storage

It’s ok, not great at all , not bad at all.

Excellent service and satisfaction, Jose

Muy buen servicio y el edificio nuevo es muy agradable y muy bien presentado

Jose is a great at customer service very happy with how he helped us .

Great service from Jose and unbeatable prices. 🙌

José, muy amable, buena atención y super atento .

Chip is the man, great customer service. Best price in town.

The unit I rented was very old. I came on Monday to move in and I could not find my unit! I called to the customer service and I was informed that the office doesn’t open on Mondays; it means, nobody was there to help me out. After half hour on the phone, the agent gave me the direction to find my unit. When I finally found, I could not move in because somebody else left a locker at the door. I came back there next day.

On entering the building fercility I was greeted with immediate help, I was taken upstairs to two of the storages that was available and I got exactly what I wanted, No hassle whatsoever, I even got an unexpected discount. Istorage far and above exceeded my expectations.

This is the best place to store your items. JOSÈ the manager was amazing and very helpful!!!!!

Good prices

Great customer service team!

I am new to storage units and the Gentleman in charge was very patient and explained everything thoroughly Awesome!

The staff and Suzy are always very helpful. This is was my second time renting from this particular facility and the experience was both pleasant and quick! Very clean and safe location! Quality Customer service is always appreciated!!

The staff and Suzy are always very helpful. This is was my second time renting from this particular facility and the experience was both pleasant and quick! Very clean and safe location! Quality Customer service is always appreciated!!

VERY HELPFULL

I needed a larger than normal temporary storage spot between moves and this place was GREAT! easy to sign up, VERY helpful and friendly staff, and the whole property was well kept! Very glad I chose this place!

Signing up online for the iStorage facility near me was a breeze. I almost didn't find out that I signed up through a central office. When I went to the local facility to complete paperwork the manager took me to my storage closet and showed me that my padlock with long ubolt would allow a thief to manipulate the locking mechanism in such a way that the door could be opened without removing lock. Staff was already looking out for me before I stored anything. Phone and in-person staff are kind and competent, and I enjoyed working with them to find the right storage unit for me.

Chip was so wonderful and pleasant and his previous knowledge about musical equipment was very helpful. He deserves a raise!

Great service by Chip ! Went over and above to help me. Excellent place 😁

I storage is the best storage in Fort Lauderdale, customer service is great, price is reasonable, the space is clean, and my stuffs are secured. Azucena is very patient with me, and help me all the time.

Good location nice employees very secured

Chip was very helpful

Great job I enjoy being a customer

The lady that’s always there , I suppose doesn’t speak English very well. Nice but needs to work on customer service.

Rental agent at location needs to be more knowledgeable about her job.

I’ve had my share of different storages here in Fort Lauderdale. By far istorage is the best I can access my unit from 6 in the morning all the way to 9at night from Monday to Sunday. And thankfully they have air conditioned units this way my things stay in great condition and I also stay cool while packing and unpacking. The location is always clean and quiet, well lit with great customer service. The manger is always in a great mood and friendly she helps me with any concerns I may have about billing or upgrading to a bigger unit. I can honestly say I love this storage location 😁

I have a 5×10 and so far no complaints about the unit or the staff that works there!! They are very friendly and the price for my unit is not bad at all...

Great customer service! Helped me out a lot even after hours. Door got damaged from another customer and they replaced it within a few days!

The best Manager that this location have been offered... Azucena, thank you for your care about properly cleanness and customer issues.

Azucena is the best in customer service.

Store is immaculate and free of garbage on the property

The place is clean and at times the staff seems clueless

clean well lit

Great customer service! Thank you Jordan

Jordan is awesome! Great clean place. Very helpful and kind.

Jordan was very helpful, and he's the best manager I've ever met to do with storage.

Clean good employees mgr very nice

Decent prices. The staff is super nice and willing to work with you

Good location. Easy to access. When I ran into a small issue, Jordan was quick to respond and resolve. Will be back, the next time I need storage.

Great Service by Jordan Miller

The people their were amazing totally recommend

Good customer service he’s very helpful.👍

We just closed out after 2 years and Jordan was very helpful, and the main reason we are leaving a review 5 star.

I'm very happy manager is excellent 👏 good service

Storage wise it's not bad, just thinking there should be at least one bathroom in the place,

Easy and fast contacting, considering I did everything online just a couple of hours before arriving. No crazy upsell or hassles. Straight to the point. Good sized facility. Not the fanciest or newest, but didnt need all of that. The price was right, move in deal was awesome. In an out. Perfect

Very friendly, professional and pleasant to work with.

Very pleasant and helpful

Excellent the on site management very knowledgeable and friendly the place was very clean sincerely John Castaneda

Helpful staff good rates

Great people who helped us with the right storage for our stuff! Jessica is a great asset to iStorage!

Fast and easy process I appreciate Jordan’s help and communication 👍

Jessica is a tremendous asset to iStorage. Made it a real positive experience and highly recommend your services. Thanks!

Quick painless process with very knowledgeable and courteous staff!

Jordan the property manager was very helpful in finding me the right storage unit to fit my needs. Jordan was professional and provided outstanding customer service. Thanks, Jordan, L***, the model n actress girl from Texas.

I'm very happy with the service and the price for the first month 😊

Best storgae ever customer service was great amazing experience

Very friendly customer service and give option on several units, give detail information.

Is very good I am happy

Mrs.Jessica Carter's Professionalism was very welcoming and the smile she displayed through the whole process of walking across the property to the administration completion made the experience Absolutely Pleasant and Trusting. Definitely a High Level of Class in Service for this location in Particular ! Mrs. Carter Gets the Job Done And, She Handles Business! Be Careful of individual(s) coming through to offer Her an Opportunity for the Level of Professional Courtesy and Quality of Service She Delivers, with A Witty and Organized Approach. Thank You and Job Well Done Miss Jessica !

I cant say enough about Jessica, she is so courteous, helpful and professional! I have had the pleasure of her help, renting here before and she is wonderful! I am a meticulous person and she was completely informative with all the details and answered all my questions and made the whole process a pleasure, again! I am grateful for her thorough consideration!

I cant say enough about Jessica, she is so courteous, helpful and professional! I have had the pleasure of her help, renting here before and she is wonderful! I am a meticulous person and she was completely informative with all the details and answered all my questions and made the whole process a pleasure, again! I am grateful for her through consideration!

Alex, was Extremely helpful. I'm 80yrs old and I've never been treated so gracious. I will tell all of my friends. Awesome jod and thank you😃

De lo mejor , una exelente asistencia por paté de la ajente que fui atendido,...en fin satisfecho del servisio

Everything thing is good except no restrooms.

Great customer service!

EXCELLENT CLEAN CONVENIENT VERY WELL SECURED

Alex was awsome real clean and prompt service

He was very very detailed and helpful!! And was quick courteous also

I walked in on a weekday afternoon to rent a storage unit last minute. I was greeted by Alex and Jessica. Alex was nothing but professional, personable and helpful throughout the whole process! In this current climate where customer service seems to be at an all time low, they were both a breath of fresh air!! Awesome customer service skills!!!

This by far is the best storage facility in the Broward County Area. The storage facility was extremely clean, spacious, and secure. The staff is very professional. Alex assisted me with the securing the best deal and ensuring I understood the rental terms. Overall I'm glad I chose this place and would recommend if you're in need of a storage unit.

Very friendly employees

Excellent service and great pricing.

Alex and Jessica were great real friendly and professional

I have improved the attention. Yésica and Alexander are very attentive. Thank you

Excelente atención! Felicidades por los empleados y su amabilidad. 👍🏼

Excelente lugar ! Me encanta la atención . Sigan así

Great customer service ! Great deals and staff

The people who work there are so helpful and reassuring. I feel lucky; I was able to secure a unit this same day I called.

Great management, clean and secure place with good climate controlled units. Never had any issues

Quality service and security and the professionalism of the staff.

I could not be more pleasantly appreciative of the staff. My whole experience has been wonderful. Thanks Jessica and Abner.

The best storage i have rented at..better than all the rest - in every way

Friendly staff but very difficult to find using gps

Clean quiet

Not bad

Very expensive, not some place I would recommend.

Clean, well maintained place, friendly staff

Great staff, clean well secured facility!

Nice place. The staff was friendly and I always felt that my belongings were secure. The property and hallways where my unit was were always very clean. Would definitely rent here again if I needed to.

Store is always good with me in the day.. sometimes some funny looking people hanging around at night. A lot of times people are stuck behind the gate and will ask for your code. PS I never give it out..They used to have security at night which was great I don't know why they stopped... Bring back security..

Just booked a space on the second floor. It was a little dusty but extremely clean. Jessica sweep and made sure everything was perfect for me. Fantastic staff! Very down to earth attentive and responsible. Would recommend to anyone. :)

I reserved online, which was easy and quick. Within minutes I received a call to confirm and help with the move in process. Very impressed. Pros: The facility is nice. Prior to this, I was in a national chain facility, which was super nice, but kept getting more expensive...ridiculously expensive. So, for the much lower rates, this facility does the trick. They have a number of moving carts available, most of which are in good repair, not chained down, you don't have to leave your ID at the office to use them. Security system seems to be good. The young people working in the office were helpful and pleasant. Cons: What I didn't understand from the website is how the "lifts" work. Not elevators. Hadn't seen that before, but it's okay. What I don't like, at least in the building where my unit is, is that there is a steep rise from the ground floor to the lift, which makes it difficult to load the cart outside from your vehicle and push it into the lift. Otherwise, everything else is good...especially for the rental rates.

My move-in experience was painless, starting from the call center being extremely helpful with fantastic customer service when I called to query about the storage facility to the same level of customer service rendered at the location when I went to sign my documents to move-in. The service was very professional from the time I entered the office, filling out the paperwork, as I was walked through the process of entering the facility and testing out my gate code through inspecting my unit and ensuring that I had no problems with applying the lock and testing the ease of lifting the door to the unit. I received detailed instructions on entering and exiting the facility and the level of customer service should be the standard offered everywhere!

The move-in experience was as expected....good people and easy to access unit. I would recommend this facility in a minute.

Place is clean and neat!!! The staff is super friendly and the prices are unbeatables.

It was an interesting experience. There was a bad storm that passed through the night before, so there was no electricity. Kay was very helpful in getting me setup even though all of their systems was down. I returned the following day to sign papers an was good to go. Thanks for the help Kay!

Lauderdale Storage is a family owned business, very caring and understanding environment to accommodate your needs, the staff is family and professional. It was a pleasure to do business with them.