10601-37 San Jose Blvd, Jacksonville, FL 32257 10601-37 San Jose Blvd
(904) 853-3030About this Facility
iStorage Self Storage Facility at 10601-37 San Jose Blvd in Jacksonville
About this Self Storage Facility on 10601-37 San Jose Blvd
Are you looking for a storage unit facility near you in Jacksonville? iStorage’s facility at 10601-37 San Jose Blvd is the right solution for you! Our facility offers a wide variety of features so that we can meet any of your storage needs. With a location near the neighborhoods of Arrowhead, Pickwick Park, and Southwood, you'll also be able to access your belongings when you need them! Call or reserve online today to experience the best in self storage!
Our uncovered parking provides a convenient and cost-effective option for vehicle storage. These open spaces are perfect for larger vehicles, including RVs and boats, offering easy access and ample room. Uncovered parking is an excellent choice for those who need a straightforward, accessible storage solution for their vehicles.
At iStorage on San Jose Blvd, we understand the importance of your belongings. That's why our facility is designed with your security in mind, featuring on-site security cameras, electronic gated access, and a fully fenced perimeter. Our well-lit areas also contribute to a secure environment. Choose iStorage for a storage experience that emphasizes the importance of your possessions.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units can be available in sizes like 5x5, 5x10, and up to 5x15. The 5x5 unit, similar to a small closet, is great for storing items like a dresser, a small bookshelf, and a few moving boxes. If you need more space, our 5x15 units, comparable to a walk-in closet, can comfortably hold furnishings from a one-bedroom apartment, including a sofa, mattresses, and numerous large boxes.
Medium Self Storage Units
Medium Self Storage Units range from 10x10 to 10x15 and offer versatile storage solutions. The 10x10 unit is ideal for fitting two bedrooms' worth of furnishings — such as nightstands, bedframes, mattresses, and dressers — and is roughly half the size of a one-car garage. For those needing more space, the 10x15 unit, which is about the size of a small one-car garage, can comfortably accommodate the contents of three bedrooms or a medium-sized apartment.
Large Self Storage Units
Large Self Storage Units in sizes 10x20, 10x25, and 10x30 are designed for more extensive storage needs. The 10x20 unit, as spacious as a standard one-car garage, can store belongings from a small house or multi-bedroom apartment, including entire sets for living rooms, kitchens, and two bedrooms. Moving to a 10x25, you'll find it comparable to a large one-car garage, perfect for a car or all the furniture from a medium-sized home, such as bedroom sets, appliances, and complete living and dining areas. The largest option, the 10x30 unit, is about the size of a one-and-a-half car garage and provides ample room for everything from a 5-bedroom home, including large appliances, TVs, various sofas, dining sets, bedroom furniture, and several large boxes.
Garage Self Storage Unit
Garage Self Storage units are ideal for storing vehicles like cars or smaller modes of transport. These units provide plenty of space available, not just for your vehicle but also for additional items if needed. The larger 10x30 option is especially suited for those who want to store personal belongings along with their vehicle, offering a comprehensive storage solution.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, check, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
Shana was most helpful in taking care of a situation involving a couple of units.
The manager Shana at this location is really great she is very professional and is always willing to help she is understanding with my aunts situation. Thank you Shana Updating everytime I go to this location to make a payment Shana is always so professional istorage is lucky to have you. You are greatly appreciated by us. Thank you Shana Shana always makes my experience great while I'm at my aunt's unit she always makes sure when she sees us that she stops to say hello if Shana leaves this location we will be removing our stuff for sure. Again thanks Shana for being so amazing
Amazing staff, very kind,caring and pleasant. Always makes sure we as renters are taken care of. Top tear service.
From the beginning of Contacting istorage my experience was very good and hassle-free, the Cleck very knowledgeable and extremely helpful. Thank you and to continue the relationship.
Shana is amazing. Always there to help.
I've had this storage unit for the past 2 years and I've never had any problems. Shana and Erica are so sweet and always helpful when I need anything at all.
Shana was great.
Very pleasant experience with Cat at the San Jose location. Very through in explanation and very helpful! Looking forward to using istorage again in the future!
Shana is awesome part of why I came in to see office and or call she is very willing to help
Hands down an amazing company! Great rates very friendly and helpful. Highly recommend using them for all storage needs
Shana handles this location best out of anyone I have used last 10 years thank you for being awesome! Very friendly, clean, cares about everyone’s property.
Shana, was awesome! We needed to upgrade our storage and they made it so seamless. What more could we ask for!Upfront prices and outstanding customer service
The property is very clean and maintained. The customer service was also amazing. The process of renting my unit was also very easy and fast.
The staff here,Shana is very friendly and helpful
Shana is so helpful and really sweet she has great hospitality and seems to really keep up with the place overall a great employee and very helpful
Shana is the best. She has helped me tremendously and I would recommend this place for sure
Very clean. Employees are very friendly and professional.
Thank you Shanna. Great storage place , always clean. And Shanna is always so nice and very helpful.. Very happy with istorage. Thank you
Great experience staff is friendly and knowledgeable. Quick and easy rental process! Would recommend!
THE REAL MVP 🤞🏽. When my moving plans changed abruptly, I needed to find storage…and fast. This iStorage location is behind the Whole Foods on San Jose Blvd. The unit sizing on the website is very accurate but I went to the location to see for myself. The rental associate, Shana, went above and beyond to help me choose an accurate sized unit. The online reservation system is 1-2-3 Easy. I was unloading boxes within the hour. Price wise…best bang for your buck for unit sizes at similar storage places. Property is clean and well-lit. Bring your own lock or buy one from the options on-site. Can’t beat the location and price for storage in Mandarin.
Perfect location! The prices are amazing and Shana is just awesome! Her customer service skills rock!
Stopped by to discuss unit options and pricing. Very friendly and helpful service from Tony and Erika. Of all the places I’ve used and also stopped to check out, this experience was by far the best.
I came in to this location for pricing and shana was very professional and very helpful I just want to make sure she is acknowledged for being such a wonderful manager thank you shana
Shana was very helpful. She knew her stuff and was friendly and professional. Definitely made my move easier. Thanks for the help.
Such a friendly facility, very clean and professional. Shana was such a great help at finding everything and accommodating our needs.
Shana thx u for being the best help I couldnt ask for better instincts thx u very much
Shanna is great.. Has always been a great help to me.. Thanks Shanna
Have had two large units here for over a year. Units are relatively clean and no bugs. I have sprayed to make sure but had no problems. Was previously at Public Storage where there were mice and bugs so I had to empty and clean everything before moving here. There is a huge difference in management and Istorage is lower cost. I have a smaller unit now and am pleased with the service and response at the San Jose location.
I storage on San Jose Blvd has been a wonderful experience for me. Andres was very helpful and courteous. Also, Michael was very helpful. They both went above and beyond to help me! Don’t go anywhere else to store your your possessions these guys are the best in town and can’t be beat!
I have been renting for 3 years and my experience has been amazing. Shana and Andres were very helpful and nice. I always received great customer service.
The manager miss Shana Wilkinson was so helpful. answering my question.
Absolutely love this location. Andres was super helpful!
Andres is very professional and accomodating. Did a great job!
Andrea provided excellent service and guided me in selecting the best unit that meet my needs.
Convenient in Mandarin well maintained
This is a great storage, looks fantastic, clean, great price, and Andres is the man to go see. :)
great
So far quick & great customer service! Andres & Shana were informative and helpful!! Thank you!
Shana was amazing she helped me with everything I placed in front of her. Would definitely recommend this place. Great staff above all.
My experience at THIS iStorage location far surpasses any and all of my previous experiences dealing with any storage unit facility. Not only do they provide the absolute best prices for comparable size storage units in the area, but Shana Wilkinson and Andres Morales have gone above and beyond any reasonable expectation of remedying issues concerning customer satisfaction. To keep a long story short I will say this: When I first moved into my unit it appeared that everything was in perfect working order. Then after moving my things into my unit for storage, I realized that things were not in perfect working order. But without any hassle or argument, and like magic, my complaints were IMMEDIATELY remedied. I am 100% satisfied, and I give each of the above named staff members points for extra credit. Totaling 110% for each of them.
Andres and shana are so helpful and nice, I really recommend the istorage from san jose blvd,
Mr. Andres was and is very professional, polite and very helpful. The property was clean. Excellent location you me
It was clean and very affordable. Andres was incredibly helpful and a truly cordial individual. I'm extremely pleased with the professionalism and helpfulness I received.
Great value. Andres was great
Really easy to set up on line and 50% less than U-Haul.
The service here is AMAZING! Shana assisted a driver for a delivery to my shed and saved me so much stress!!! Love this place!
Excellent service 👏 Thanks
Service was absolutely phenomenal!!!!!!!!!! Definitely would recommend!
Shana is wonderful!!!! She helps me with everything. Very friendly and great customer service
The site managers here have all been pretty good, but the current manager, Shana, is great. We're in the process of moving into a new-to-us home, so we had to move up in unit sizes, and number of units, and Shana has been very helpful and patient with our changes. We've used storage facilities in the past, but these are some good folks to deal with.
Amazing service so helpful
The staff are great but rent was getting expensive and there’s no climate control.
My experance here was amazing. I stopped in for a quote and to see the space. Shana was very helpful. She answered all my questions. Will recommend this facility to friends and family.
This storage facility is very clean and taken care of. I was amazed at how easy it was to computer my whole lease process online. I met the Manager on my first visit and she is very nice. This is a very nice location and conveniently very close to where I live.
Working with a couple of the staff, Shannon and Adreas, in particular Shannon, at Istorage has changed my views of this facility. I only would have hoped they were there through my seven years stay. She had been very supportive, helpful, caring, thoughtful, and on point with following through with all challenging task that was put before her. I've seen firsthand how she has gone completely out of her way to help and satisfy the customers. She also has been very thorough and professional. I truly appreciate all she had done for me in my last days before leaving. I highly recommend working with her if you decide to use the facility. Thank you very much.
I was a renter here. Management was great friendly if they were out on the golf cart ridding around they Always said hello. My Storage got stuck once. I went to office and they immediately came to help me get it open. They Always worked with you if you needed something. It was very nice there.
I had an amazing experience at this particular storage unit. I had been to many before to get an estimate on a 5 by 10 unit, this one was by far the best offer and Shana was very helpful in answering all my questions. I will definitely be coming back. 10/10 highly recommend.
This place really took care of my stuff and the unit im renting. their security is on point and their staff are very kind people.
Shana is very knowledgeable. She helped me with everything I needed. Answered every question. Will recommend to friends and family.
Andres and Shana are wonderful! Got me set up super quick and easy. Strongly recommended!! Thank you for all of yalls help!! :^]
Above and beyond service! Andres was very helpful and courteous. I am looking forward to storing my stuff here!
Easy and fast
Very fast and friendly service. The facility meet all my storage needs. Clean and secure. I highly recommend iStorage Self Storage.
New to the area, I needed storage SUPER fast. A quick search led me to istorage. I called and Shana made the process easy. Literal 10 minutes on the phone and I was done. She went above and beyond to help me. When I asked if locks were available to purchase, she said yes and added the cost to my invoice, then left it for me inside the storage locker. Thank you Shana for providing excellent customer service and your friendly attitude!
Convenient self-storage center right off of I-295 behind Whole Foods. Very clean & nice units. Shana is amazing and always is willing to help with all your needs. I highly recommend using this IStorage facility.
Awesome facility 24/7 access, kinda hidden and hard to find. But that’s what I like about it. Staff is always going above and beyond also. Thank you!!
Shana is a wonderful administrator of the place and great customer service person. Respectful, friendly and professional
I've used this facility many times. This is the best experience I have had. Shana was so helpful and saved me some money. I was so grateful for her help. Mike is so personable and reached out to me when my auto pay didn't go through. Saved me from a late fee. I would highly recommend this facility.
Nice facility! Great customer service! Shana is very helpful and she is a joy to talk to. And the storage prices are really 😊
Very great customer service. Very knowledgeable. Very pleasant. I would recommend to anyone.
I’ve had a unit here for the last year and a half , Kevin and Shana are great ! Very responsive , clean units, super friendly and made the process of me getting a unit very simple ! I highly recommend this location specifically !!
Great staff really help me with the information that I needed and questions I need to ask got me in right away could ask for anything better thank you Kevin and Gina
Shana was great.. great customer service.. helpful staff
In one word it would be Kevin. What started out as needing 1 storage unit turned into 2. Kevin had 2 side by side. Then we needed another unit but didn’t have an exact date. We maintained communication and the unit was available when we were ready. Kevin came in early with a hurricane on the way so we could unload. While there , we had not estimated the size of our load and needed another unit NOW. Kevin took care of it. So, what started out as 1 unit turned into 4 and Kevin helped make it seamless. Thanks Kevin
Service was professional and friendly am very glad that I chose this storage company thank you very much
Amazing customer service!! Competitive pricing! Jamie, the property manager walked us through the unit to ensure it was enough space. Contact them for your storage needs!
Excellent service, great place to store my stuff. The staff was very helpful, Thank you Kevin. I will definitely store here again. 100% recommend.
Exceptional service! The customer service was above and beyond, which was greatly appreciated. I would recommend to anyone!
Jamie was such a big help and so sweet and kind and such a big help !! 10/10!
Jaime was great! She was fast and easy to talk to! I highly recommend this place!
Great help and extremely friendly!! Explained everything with great detail and got me in and out quick!
Very helpful,informative & polite,the office is clean and I was free by smiling faces.I also feel that my property is safe at this location.
Staff is polite and courteous. Overall very good experience with IStorage. Would definitely recommend it to friends.
It was nice to be helped in a polite manner and they were very helpful
Friendly staff and clean storage units!!!
Friendliest staff ever! We're new to the area, and they were great about suggestions. Thanks so much!!! Super deal on our first months rent too.
Outstanding service and customer support! I rented a small unit for a couple of months last year. Both at check-in and checkout times, the manager was courteous and answered all of my questions. Units are clean, the place is easily accessible, and there is enough space in front of the unit to park a truck. I highly recommend this self-storage business.
Easy reservation, simple to access, clean storage area.
The property manager Danielle is always eager to assist you in your storage needs and the best way to do that with what you are trying to achieve
Kevin and Danielle were great.. amazing customer service
Danielle & Kevin are exceptional in customer service. They helped me navigate the storage rental process with professionalism and courtesy from the moment I stepped into the convenient Mandarin iStorage Self Storage office. I was pleased to see the units were very clean, spacious & secure. The layout of the facility enables us to quickly get in and out as we prepare to relocate. My disabled sister subsequently rented her own unit after I raved about the facility, location, great customer service and easy accessibility for her ECV scooter. I highly recommend iStorage at Mandarin Landing on San Jose Blvd.
Danielle, was friendly, helpful. She made getting a storage unit simple and easy. Definitely a pleasant experience
Excelente por el espacio como por el personal...
Manager great customer service made the experience very pleasant
Very good atención I recommend 👍 and the price is great. DANIELLE was very helpful explanada insurance to me and helped me get back into my istorage acct online
The manager was extremely helpful and kind and made a bad day better with good old fashion customer service that's hard to find these day
Interesting entry gate they have.
Stored here many times over the years. Great value, friendly staff.
I rented a storage unit from this place for 2 months.. Very reasonable prices and outstanding customer service!!! Highly recommend!!!
I love the way Mike the manager always treats me like a friend. He’s never been anything but helpful and nice in my interactions with him. My only complaint is the price increase for your already loyal customers with multiple units when you are offering lower monthly rates to brand new customers. That seems disloyal on the company side and makes me want to search for an alternative solution to my storage needs. Also most of the units I’ve had have old gears on the doors and it’s difficult or impossible for me to even open them alone. That’s a hassle and not convenient.
Excellent customer service. The application process was swift and painless. Great price and location. Highly recommended
Exceptional manager.
Very easy to get an unit and Mike was very helpful with the process.
1st time renting a storage unit and I wanted to see how big they were in person. Michael who was on site was very helpful in showing me what the units looked and explained very well in detail the unit prices and how the process would work. He definitely made it easy for me, 100% would recommend to any first timers.
Great service and good prices! 10/10 recommend!
Michael was very helpful and informative! Great experience renting a unit, would definitely recommend!
A fast and pleasant experience with the new online service they are using. Very straight forward process. It took me less than 10 mins to get everything squared away and signed electronically from the email you will receive. When you get to the location if you have questions, Michael is a great guy and very professional. Hard to beat the price too! Easy 5 stars
Michael is fantastic. The grounds are well kept and safe. Very helpful and friendly environment. Highly recommend.
Just want we have been looking for. A place that offers storage for both trailers & and drive up storage. Just when I thought customer service was gone I met Michael. He was very very helpful and intended to our needs and made sure everything worked out for us. I think we're going to be here for quite a while. Thank you Michael for all your help
Michael was very helpfully. Got my paperwork done quickly and got me on my way.
Q Mike was very good asistence
It is incredibly, and outstanding services, I will not change it,
The service was great, simple & quick. The prices are great and affordable with easy access, clean storage units. I'd highly recommend using this location.
Paid on my unit today. Mike was such a great help. Go Gators! #chomp
Michael did a great job. Customer service sent conf. To wrong store. I told him correct store. All good. Happy customer
Mike was absolutely amazing!!! Also pumpkin pie is the only way to eat pumpkin.
Mike, the manager was very helpful and seemed to care. Property looks to be well taken care and secure. I feel as though my storage items will be safe.
Wonderful experience, all around. Especially for renting something as simple as a storage unit. Mike Hamilton was super helpful and beyond accommodating. His personality was one of the main reasons we choose to keep our belongings there- and the unbeatable prices- and how safe we felt- and the cleanliness! Zero sales pressure from him, glad to show us different options, then back to options we had already seen, then wrote down all of the options so we could think about it overnight... ((LOL!!)) *We can be very indecisive!* :) The front office was very clean, smelled fresh (even the bathroom- which is inside the not-so-gigantic office, so one could imagine it may not smell pleasant, but the opposite is true!) Masks were worn and there is a huge bottle of hand sanitizer on a filing cabinet that was in front of each of the two desks in the office. The cabinet seemed out of place at first glance, but I soon realized it was so one did not have to get close to the employee's personal space/desk and could stay at a safe distance. Also used the top of the cabinet to put my paperwork when signing and such. Was a very nice touch that I have not come across in any office (or other) setting during these uncertain times! I had my own clean, sanitary, safely distant workspace area. Thank you iStorage (**on Hartley Road**) and bigger thanks to Mike. *Air High Five* ;) ***--->>>HIGHLY RECOMMEND<<<---***
Friendly and Professional!!! They were very helpful and found exactly what we needed for our storage needs. We worked with Garcia and Mike, both listened to our needs and had great solutions. We highly recommend them
Very quick and helpful, friendly staff, thanks Wayneshia
Great staff, very friendly. Excellent customer service.
The price drew me in but Mike made it all happen. I am out of town and had to do this all by phone and email. Everything went very smoothly. A huge weight off my shoulders. Thanks to Mike and his staff for getting me through this!
First month was free and prices were low. I needed to park my old car here to clear up space in my garage. Because of the pandemic, I was able to start and end my contract with Mike over the phone. I would definitely use this location for future needs.
This is an amazing facility! The customer service is second to none. If you need a storage unit, do yourself a favor a go here. Mike is the manager here and he is always super helpful and easy to access.
Great storage place. Used this place for a year. Clean and friendly.
Mike was very friendly and help prepare everything for our RV's arrival! Could not be more satisfied with the service received here.
Professional, courteous, and thorough. Made the process very easy. Thanks
Very friendly , I was in and out very quickly, even have locks available so didn't have to make an extra trip out.
The manager was very professional
I stopped by iStorage for price quotes. My boyfriend & I are moving to the area from out of town & I must say Wayneshia was extremely helpful! I don’t know the first thing about how storage units work but she answered all of my questions and prices seem very reasonable. I will definitely return once we move. Thanks so much
The service was great I went in to get a unit and Wayneshia helped me she was amazing she was very detailed and friendly. She assisted me with moving supplies box's tape and things of that nature so that I could get started although I didn't secure a unit yet but I will be renting one from Wayneshia very soon. She is a great asset to your company. Brian
iStorage in San Jose is great! It’s clean (with extra precautions during covid), the manager is extremely helpful, and it is in a nice location.
Rental as advertised. Mike was great had on mask, office was clean and sanitized. Hand sanitizer was also available for use.
Been a customer here for 6 years. No complaints.
Excellent customer service! Mike was super helpful and friendly. He made the rental process very easy. I would highly recommend him for your storage unit needs.
This place is amazing mike did a great job on customer service I will refer other to come to IStorage San Jose Blvd
Great service,definitely would recommend to friends and family. Ask for Mike ,very helpful,we were in and out in less than 15 minutes.
Mike was upfront about all cost. Fast and easy sign up
Mike at iStorage was great to work with. He was helpful and informative. The complex is clean and the pricing was good. I always felt safe when adding items or retrieving them. I would use them again.
Michael was very helpful iund was able to get me into the proper unit without even being present
The customer service was fast and awesome! Very helpful. Awesome Rates!! Unit not in my neighborhood but I’ll travel here for the service anytime.
Great service. Representative was helpful In getting my car in unit. Very personable. Will def recommend this facility to others.
The manager Mike was so helpful and hassle free. He was very informative, friendly and made this process such an ease. It’s definitely a one stop shop for me- no need to shop around...
Mike took really great care of us! We extremely happy with the storage provided and appreciate the great customer service!
Good, I ask him if have a small storage available and he assigned me one at the moment.
Great experience, friendly service.
Easy process, friendly and nice package
Very professional
Michael was super helpful in explaining everything that was required. He made it super easy.
Worked with Tony. He was friendly and did a great job. I feel good about my decision to store here.
Good work crew
Nice staff and good experience.
Excellent customer service and very clean facility
Great place to store
Mike is VERY respectful and he doesn’t invade your privacy and I’m able to run my business in my office space after I leave my day shift job .
I’ve had a unit here for four years now. The staff has always been helpful and the units are clean. Mike was so helpful today in setting me up with a second unit.
I rented a storage unit out for a couple months with them and Michael who runs it helped me with everything. He was so helpful with whatever questions I had. Great customer service!
Great place! We rent out a Office Space here for our business and it’s been amazing so far. Mike the manager is super friendly and helpful and has always been there if we needed anything.
Great service
On the ball, friendly manager
Been a great experience
So glad I chose iStorage! The prices are fair and it's accessible the same hours every day which is great! The store manager Mike quickly responded to my online request for more info and that was very exceptional to me. Definitely consider iStorage!!
The staff, Mike and Jamiesha, were very helpful in answering any questions that I had. Mike graciously showed me the difference in unit sizes and gave suggestions for getting the most storage space from the unit that I selected. Jamiesha helped me resolve a billing problem. They have ample room to maneuver a pickup truck and trailer in and out of the facility.
I recently stopped by and talked to Mike at the front desk, he was very friendly and helpful, their facilities it's clean and kept up, perfect for what I was looking for.
I would highly recommend. I’ve used istorage at this location a couple of times. Easy rental process and friendly manager on duty.
Really helpful staff!
Mike has been very helpful with much needed information to us in a hectic time in our new adventure. He was kind and detailed to help minimize all that comes with the fun of moving.
New management is awesome
Mike was absolutely wonderful! He explained everything thoroughly and made this experience easy going. With all the hassles of moving and having to store your belongings, the sense of security, great help, and friendliness from Mike definitely made everything go smooth. Will definitely keep a good business relationship with Mike at iStorage.
Great customer service, mike was really good in the office giving me all the information that I needed
The manager Michael is very professional and curtious I would do business with him again...
Michael was great from the start. He was very diligent in following up and when it came time to complete the paperwork Michael was extremely helpful in explaining all the details that we needed to know. He definitely beat the competition from a customer service standpoint. Glad we decided to make this choice for our storage needs.
Michael is the store manager. He is absolutely wonderful and so incredibly accommodating. He has gone 1000% out of his way to help me with my storage needs during my move. I even came to him wanting to go to a place that had climate controlled units, and even in conversations about a unit with another company he helped me chew through my decision. I wanted to go to Extra Space Storage, and even reserved a unit with them. When I called for set up they had trouble finding my reservation. They didn't want to honor the rate I had in my confirmation email. They said that the online rate and first month free were not able to be combined, even though I had it in the email. I was advised to bring the email in and basically fight about it, so I called Michael back at iStorage. He was able to pull all my original information up, keep my previously discussed rate, and even offered to stay a few minutes late ON A SATURDAY!! So I could have enough time to travel from South FL and get the paperwork signed to move in Sunday(when they are closed). I will absolutely advise everyone I even discuss storage with to use this location. #teammichael #teamistorage #bestcustomerservice #givehimaraise
I want to say that Mike the property manager at the San Jose Blvd location, is awesome he was very helpful and kind! I will recommended this location to everyone!! Thank you, Jessica and Brian
Mike provided absolutely excellent customer service and promptly provided me with a storage unit that fit my needs. Very pleasant experience and convenient storage set up, drive right up to your unit, controlled gated access for after hours. Their rate was definitely the lowest among other storage facilities in the area even with taxes+insurance. Highly satisfied with Mike and iStorage.
Great customer service and great price!!!
I chose this place over a climate controlled unit because the access is so much easier and I'm not storing stuff that will get ruined. Mike was friendly and helpful in getting me set up and let me know he was available for questions or accessories like a broom or step ladder.
Nice place the Manager is excellent
Friendly and a good Experience
They have been wonderful from Day 1. Michael and Garcia we're extremely helpful through the entire process! We definitely will recommend!
Awesome customer service! I work with customers so I really appreciate when workers make the customers feel welcome. Mike was awesome with assisting me on any questions I had about the units available. When I made a reservation online he gave me a comfort call to touch base. Overall the experience was outstanding.
Very nice facility, owner Mike is a great guy. Made me feel like I knew him already. Would suggest to anyone needing a storage unit.
Great customer service, clean units, exactly what we needed for short term storage!
Great customer service!!
Mike helped me in renting a storage unit today and I was very pleased with his respectfulness and timely manor. He was a very pleasant man and also very helpful and informative. He Showed me a couple units and I was on my way. Great place , I have used this same place before and always very satisfied . 👍🏼
Really helpful and very friendly. Enjoying the atmosphere and awesome employees.
Very happy with this place. Mike in the office is always friendly, knowledgeable and ready to help. Highly recommended!
y great time of need assisted me in getting a unit. I was able to get a unit the same day. I can't thank him enough for the great customer service I received. I recommend iStorage if you are looking for a storage unit.
Great service great prices!!!
Great experience, Mike was fantastic to work with
Great customer service. Michael gave us all information we need, good storage. I recommend to other people and can’t ask for more.
Good, courteous service, will refer , thanks Mike
Very friendly person that helped me and my mom, he also made sure we understood everything as far as all paperwork. All and all great place
Super helpful and friendly staff, Michael and Garcia make it easy to do business here! The facility is clean and well monitored, I always feel safe and secure!
Mike and Garcia are awesome! Super friendly, and convenient for what I need. Prices are better than most storage facilities in the area!
I just rented a unit and the entire process could not have been any easier. Mike explained all the details and was extremely helpful. Thanks Mike!!
Wonderful staff and very helpful this is the place to store your stuff.
Great service, great price.
Great customer service
Great help & reasonable
In my great time of need Michael assisted me in getting a unit. I was able to get a unit the same day. I can't thank him enough for the great customer service I received. I recommend iStorage if you are looking for a storage unit.
Garcia assisted me on a rainy Saturday. He was kind, corteous, and professional. While we were doing the paperwork, the phone rang several times and another customer walked in. All the while he remained professional with everyone. The Saturday prior Michael showed me the unit I was interested in and advised of pricing and processes. I am very pleased with my interactions with the team.
Mike Garcia helped us quick and smoothly within 10 mins. Very nice had no trouble! Thanks for being great help!
I havent moved in quite a longgggg time, and I would like to say many thanks to Mr Michael for making my moving experience an easy one. His attention to details and customer service was amazing. Once again I would like to say thank you and hopefully Ill visit your location once again.
Mike and crew at San Jose got it done for me right on time. Perfect. Thanks Guys
Excellent service! Great place to store your things! Highly recommended!!
Super easy and quick! Michael was great and knowledgeable. My experience has been fantastic so far!
I just want to Thank you both MIKE and Garcia for being to kind and accommodating and for helping me when I needed your help . You guys are the best!!!! Thank you..I highly recommend this place if anyone needs it.
Mike and Garcia were great to work with. They explained everything in detail. Very polite and professional. Thank you.
No complaints. Great people!!
Great storage place. Very convenient. Super nice and friendly.
Very clean facilities. Mike was super helpful.
Joston and Michael were very great
Amazing facility! Michael went out of his way to do whatever he could for us on short notice. Will definitely recommend!!
Michael the Site Manager made all the difference! Yes, actually choose iStorage over a closer complex because of the Site Manager here!
Michael made it super easy and a great deal! Thanks Michael!
Michael was so nice. Friendly and professional. He gave me advice on what helped me as opposed to what made the company money. The units are clean and the facility is secure. Would rent here again.
Really glad I rented a unit here! Sweet deal with the free first month.
I would like to give a BIG thanks to Michael the Property Manager , he is very professional and is so helpful with making things a lot easier to be done such as calling in my payment instead of driving all the way there . Keep up the GREAT work Michael you make that place AMAZING :)
Great service, they were quick and very helpful as well as respectful. Kept the place cold so that’s a + being that it’s so hot outside! Got a free lock had a coupon of course BUT WHO DOESNT LOVE FREE THINGS 🤪 if you’re looking for a great place to store your things come to IStorage!! Cameras everywhere, they also patrol ever day to make sure your things aren’t messed with! Huge thumbs up 👍🏽
Very Good Customer Service The Guys Here At This Location Is Awesome
Joston was very helpful. Quick and easy. Answered any questions I had. All in all, it was a very good experience!
Joston was very professional and helpful in getting my new storage unit set up.
I went to location 0010 on San Jose Blvd here in Jacksonville Florida. Michael was very helpful and courteous. I will recommend to my friends
Store Manager Micheal was very polite and helpful 😊😊😊😊😊😊😊😊☺️☺️☺️☺️☺️😊😊😊😊
iStorage is amazing! I know I’m just talking about a storage facility but this place is professional, courteous, and ultimately going to take great care of you. Michael was the gentleman who helped me out and that guy rolled out the red carpet to make sure I was well taken care of. Do yourself a favor and use iStorage
I looked everywhere for storage units to fit my needs price and square footage wise, and IStorage was perfect. Michael was so helpful and was quick to get me set up with my storage unit. Definitely will use them again for my storage needs.
This location of Istorage is super great and the office manager attention is 10 out of 10 I really recommend this to anyone in need of a storage.
Ok so let’s face it no one really likes having to hunt for a decent storage facility. Most are over priced. Charge more based on location etc etc. I will say this is positively the best storage facility I’ve ever used. The manager interrupted their lunch to help me (had no idea it was lunch time) one of the other managers helped me lift some really heavy boxes. They have been so accommodating so helpful and completely amazing! If you’re looking for more than just an ok place to store your belongings this is the place to go
Great customer service, location and price. Will definitely recommend to friends and family.
Great place
Great customer service and very helpful. Would highly recommend!
Best service
I was so pleased with the time we spent with istorage! I never doubted for a second that our personal belongings were safe and sound. I would highly recommend it to anyone.
I rented there in the past i love the staff such nice people to work with and love the storage unit great price .
Janice was awesome! I highly revcomend this place!
Good price. Clean facility.Janice was great!
The staff is friendly, everything seems secure and the price is fair.
Great place and customer service
Very clean and the facility has a decent amount of security. Reasonable with prices and I never had a issue the year I rented a unit .
Everyone here is pleasant. Thank you for you fantastic customer service.
The girls are very helpful at all times. We have used this storage for years. Thank you Janice Moody
Janice gave great customer service and was very helpful.
Simple and easy process!
Excellent customer service. Very helpful staff.
I stored a car in their facility for 19 years. Diane the manager was excellent in regards to any questions I had with troubles paying the monthly storage fee. The service was out of this world for customer service and treated me like a human being and not just a number. I highly recommend this storage sight for all your storage needs!! thanks so much and I kinda will miss not talking to them, we always hung up after a laugh or two.......Thanks so much Diane, your the best
Wonderful lady
Quick and easy, all professional
Convenient location and great pricing. Very easy sign up process.
Janice was very nice and very helpful. Prices are very reasonable!
From the call to make the reservation to the actual day I signed the papers with Janice I felt a positive vibe and atmosphere. They were both very helpful patient and kind
Janice was awesome! Very fast and informative! Definitely recommend!
Very nice lady keep property up and very helpful.
Janice was very helpful finding us the perfect storage unit for our things. She made me and my wifes experience the best it could be.
They was very helpful in my time of need I would recommend them to anyone. Thank u
Great customer service and help finding my storage unit. Well maintained
Awesome location and prices. Excellent customer service from Janice!!!
Wonderful staff. Black woman forgot her name but very sweet provided warm welcome. Look forward to seeing her when I make my next payment. Thank you. You are awesome!😁
Janice was very helpful! Very clean and great service and price!
Janice and Lola were great to work with. The storage facilities are clean and well maintained and the pricing is the best in the area. I really like the fact that all of the units are drive up accessible with the roll up doors outside for convenience. Highly recommend.
The location is convenient and the customer representative was very helpful and pleasant.
Leatha is always very nice and is a pleasure doing business with iStorage. thank you Leatha for all you do.
Very helpful and accommodating. The girls in the office are great!
Customer service agents were very knowledge and experienced. They helped me choose a storage unit that was suitable for all my things. Very helpful as well
Stephenie was great. .. Went above and beyond. World Class Customer Service
Stephenie was amazing friendly and very nice and willing to show us everything and actually commented with us!!!! Awesome place
This facility has changed a lot in the last year or so. Rate increases happen frequently. I feel has become over priced
IStorage has the best customer service! The management is organized and always pleasant to do business with. I just moved from a smaller unit at IStorage to a larger one hassle free.The added security of the gate entrance makes me feel like it is safe to go there whenever I need to! Thank you for always being so helpful and friendly!
The people there are great people. I suggest every one go there. They make you feel very welcome and a part of their family.