5351 Moreland Ave, Ellenwood, GA 30294 5351 Moreland Ave
(678) 293-7788About this Facility
iStorage Self Storage Facility at 5351 Moreland Ave in Ellenwood
About this Self Storage Facility on 5351 Moreland Ave
Are you looking for a self storage facility near you in Ellenwood? iStorage’s facility at 5351 Moreland Ave is the right solution for you! Our facility offers a wide variety of features so that we can meet any of your storage needs. With a location near the neighborhoods of Fort Gilem, Lake City, and Ambleside, you'll also be able to access your belongings when you need them! Call or reserve online today to experience the best in self storage!
At iStorage Self Storage, our climate controlled storage units are designed with the goal of maintaining a stable temperature environment. By aiming to prevent extreme temperature volatility, these units are ideal for items like musical instruments, fine textiles, and other sensitive goods. If you have belongings that could be affected by temperature swings, these units offer a suitable solution to help keep them in optimal condition.
At iStorage on 5351 Moreland Ave, your peace of mind is our top priority. We take pride in providing security measures that aim to maintain a safe environment for your belongings. Our facility is equipped with on-site security cameras, electronic gated access, a fully fenced facility, and well-lit areas. We understand the value and importance of your possessions, so we go above and beyond to maintain high-security standards at iStorage.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units range from 5x5 to 5x15. The compact 5x5 unit is similar to a small closet, perfectly fitting a few medium-sized moving boxes, a dresser, and a small bookshelf. On the larger end, the 5x15 unit offers a walk-in closet space, ideal for storing a sofa, mattresses, and several large moving boxes from a one-bedroom apartment.
Medium Self Storage Units
Medium Self Storage Units range from 10x10 to 10x15 and offer versatile storage solutions. The 10x10 unit is ideal for fitting two bedrooms' worth of furnishings — such as nightstands, bedframes, mattresses, and dressers — and is roughly half the size of a one-car garage. For those needing more space, the 10x15 unit, which is about the size of a small one-car garage, can comfortably accommodate the contents of three bedrooms or a medium-sized apartment.
Large Self Storage Units
Large Self Storage Units in sizes 10x20, 10x25, and 10x30 are designed for more extensive storage needs. The 10x20 unit, as spacious as a standard one-car garage, can store belongings from a small house or multi-bedroom apartment, including entire sets for living rooms, kitchens, and two bedrooms. Moving to a 10x25, you'll find it comparable to a large one-car garage, perfect for a car or all the furniture from a medium-sized home, such as bedroom sets, appliances, and complete living and dining areas. The largest option, the 10x30 unit, is about the size of a one-and-a-half car garage and provides ample room for everything from a 5-bedroom home, including large appliances, TVs, various sofas, dining sets, bedroom furniture, and several large boxes.
Garage Self Storage Unit
Garage Self Storage units are ideal for storing vehicles like cars or smaller modes of transport. These units provide plenty of space available, not just for your vehicle but also for additional items if needed. The larger 10x30 option is especially suited for those who want to store personal belongings along with their vehicle, offering a comprehensive storage solution.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, check, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
Property manager, Lauren, is absolutely incredible! Every time I go to this location I am met with a warm smile and friendly conversation. The property is always clean and well kept. Customer service is top notch.
Always a great experience with property manager Lauren.
Property is so tidy & clean. The property manager is amazing & always smiling & her customer service is above & beyond the greatest I’ve had in a while!
Lauren was great! She helped me out a lot especially when it came down to billing. If she is still there, I would recommend her.
For the past few years I have had an outstanding customer service experience at istorage located in Ellenwood Georgia. And, it’s all because one of your best and outstanding employee named Lauren. Lauren always makes my experience painless. What’s awesome about Lauren is she always remembers my name. And I mean always!! I can call or come in months later to istorage and Lauren will remember me on site or by phone and it’s been that way since forever!! I love Lauren because she is the epitome of what customer service delivery looks like. Lauren cares and wants to make sure the istorage customers are well taken care of. Another great thing about Lauren is she listens to my concerns and complaints with a professional mindset. I like that! I’m going to miss Lauren. She alway make me feel special when she remembered my name. Thank you Lauren for always making my visit a very pleasant and special one.
Great visit
Awesome staff. Ms Lauren is super friendly and will accommodate your needs.
Great customer service, Clean office and grounds
Shelley is such a delight and was a wonderful help!!!
Great place to storage your things if needed
The workers was friendly and nice towards us.
Awesome customer service. The office was clean and love the positive environment. Thank you Lauren for a great and positive experience!😊😊
My business uses these facilities for storage and they are awesome! The parking lot is clean, there’s no trash or excess noise! The Ms. Lauren is very kind, knowledgeable and friendly. I definitely recommend this place!
Clean facilities and easy access. Affordable pricing, and the parking lot is super clean.
Just got a unit today and Lauren is one professional person with a nice personality, Great appearance of her property and she is kind and friendly with that being said I recommend her for a higher position.
I have been a customer since 2021 and I just enjoy the very pleasant attitude and promptness of Lauren.
Lauren is such a wonderful person. She's helped me out with getting a storage and it was such an awesome experience.
Shelly and Johnta was very helpful to me
VERY helpful with working with me. Very polite and respectful and loves her job!
Always have a great experiences with customers services and they take care of me when I come in. Lauren & Tena
Very nice employees at Ellenwood office. Always clean on the property. Wish I could pay online more often but the website doesn't work when it's time to make a payment.
To the point and good service
Helpful, informative and aware.
I love and appreciate istorage any time I need help with anything they also available
Pretty good place. I have no complaints. Helped my in-laws move in and after a few technical hiccups that were easily resolved by the office we were good to go and have been ever since.
Tena was an amazing help when I needed to fix what was messed up from a previous phone all with setting up my unit. She got things done in exceptional time and her services were amazing! Thanks again
Lauren was fabulous, we definitely need more store managers like her! Simply the BEST!!
Lauren was great to work with!
This place is the best as always their there to help work with you and so much lighting you feel safe. I've been here for 2 years & don't plan on leaving.
Lauren called and inquired that I may need an upgrade and I did. Very helpful thanks
Lauren was amazing! I called before getting to the actual location & she assisted me until i arrived. Once I arrived to the storage her perfectionism, friendliness & attentiveness was remarkable! I got my storage & got out in a timely manner! She’s the best!
Bought auction unit. Clean facility. Staff was very friendly. Good experience.
Even though I didn’t get a unit because I was shopping around, I must say the customer service was Top Tier. Lauren help me so much with answering all my questions down to even showing me multiple unit sizes just to give me a visual of what to expect. Thank you Lauren for your help.
I recentlyhad to geta storage unit and didn’t quite know HOW TO. Lauren Corley helped me and explained everything to me which in turn made the entire process SEAMLESS!! Thank you Lauren for your superb customer service..
Yes I came in to see about getting a storage unit for my daughter. Lauren was the person that assisted me and showed me a very clean unit and she was very helpful while communicating all the information to me. Very friendly and professional and I will be referring anyone in need of storage to your facility. You are fortunate to have her as a part of your team.
My grandmother has been renting a unit at this company for a while now. She's older in age so I tend to all her clerical needs. Oftentimes I have to call Ms. Lauren to take care of my grandma's concerns. Ms. Lauren is always willing to help me and answer my/grandma's question no matter how redundant they may be. When we are there she is always pleasant and willing to lend a helping hand!
Won a locker and was a late but Lauren was a great pleasure to work with. One of the sweetest people I've dealt with in picking up the lockers. Thank you Mrs. Lauren for all your help.
Lauren Corley was so helpful with my storage needs. She made sure that I had everything that I needed. I would definitely recommend them for your storage needs. Melissa
I can't remember her name but she was on top of all my needs without asking, I appreciate good service especially when a person goes above and beyond
They need more help. Even when the store is supposed to be open, I have found it closed. They need to hire someone to help out.
Worked with Lauren today and she provided excellent customer service. Very knowledgeable and quick with her paperwork and explanations of my new unit. If you need a clean storage unit with a very caring manager speak with Lauren. She will solve your needs quickly.
Love the staff here always helpful
Property manager Lauren expertise and service was top notch.
Lauren was very helpful. She was informative and helped me choose the best option for me.
Great customer service. The resident mgr is top notch
Wonderful experience and I will definitely be a returning customer. Lauren had been so nice very friendly.
Lauren is absolutely outstanding in everyway! She is well deserving of her own franchise!! I will store a box of Q-tips in a unit as long as she provides the continuous quality customer service she is known for!!!
Very helpful And friendly.
Units are clean and safe and staff is friendly. They will bait and switch though. They'll tell you a price and then 2-3 months into it you will receive a letter of a price increase for whatever (in my opinion) bogus reason. I don't know how often they do this, but if you're okay with that, then I recommend them.
Great place to use for storage and its secure.
No parking spaces
Lauren and Randi were excellent they went way beyond what customer service really means, The situation that I was in this morning anyone else would've said they couldn't help me and hung up. Awesome team, Great customer service skills and patience.
It's been an interesting experience. Trying to stay positive.
Clean secure and has U-haul rental trucks onsite, however, they overcharged my credit card on file adding insurance fees against our agreement.
Been with them over a year. Never had a problem with u guys. My time is drawing near to finally move my stuff out. Thank you for everything.
Great experience. Simple. Clean. Reasonably priced and great customer service from Lauren. She kept me updated when their system crashed and invited me to come in as soon as it came back up a few days later. Nothing but positive things to say
Fast Friendly and a Clean, Safe storage facility!
Certainly not as accessible as advertised if you don’t have a vehicle. Gate was locked more times than not. It served its purpose for the two weeks I needed it to though...
Very nice customer service Clean storage unit Good prices
Awesome service provided by Thomas.
I purchased my storage unit about 2 months ago. Thomas helped me gain access to my storage and while doing so, we had AMAZING conversation. My experience with iStorage Self Storage has been amazing so far! No complaints over this way.
I have been a customer here on a off for two years. I’ve always had a great experience. Valerie was very knowledgeable and helpful.
Very clean and great low price!!!!
The online rate is $79.00, but what is NOT made clear is 1) there is a $25.00 processing fee (Why? I paid for the lock and filled out the paperwork myself) and 2) there is an extra $15 per month for insurance that is required in order to rent, making it $91.00 per month (after the first month gouge) not the well advertised $79.00. Otherwise ok.
This awesome duo are always on point. They are simply the best!
Always courteous and patient. I recomend them to everyone.
My experience was great, friendly and professional
The staff is great and always helpful. The facility is always clean and I feel secured. Philip and Valerie are great!
Excellent customer service
Very nice professional staff ..
very professional and great people Vallery was very good at what she does she helped a great deal
Wonderful service
Workers was helpful knowledgeable and friendly
If the storage supplies would’ve been promoted then it could have been the perfect visit. Everything was quick with great customer service. Valerie explained everything very carefully so I as a new unit renter knew exactly what I was signing up for. I just wish that I saw the supplies before completing my transaction
Very nice and accommodating.
The customer service representative was very professional and knowledgeable about the storage units.
Spoke with Phillip and he was very knowledgeable of his store. I will be recommending this facility to some of my friends as well. Thank you Phillip!
HAD a very good experience INFORMATIVE nice .
Valerie was awesome, answered all my questions and I feel good about keeping my items there, secured.
Great experience! The young lady was very informative and detailed.
I am from out of the state and everyone was very helpful, professional and were waiting for me when I arrived. They called ahead to confirm when I was coming. Very clean and safe area. Highly recommended.
I am from out of state. After completing information on line, they called me to confirm when I was coming. When I arrived everyone was super friendly, helpful and professional. This is a nice clean safe place/location. Right off I-675- very easy to get to and convenient and near the airport. Highly recommended.
The staff was very professional and coutious. process was fast and no delays. Web site should show all fees when making reservations.
Alexis and Val were very helpful. Clean facility.
I had an urgent need for storage and Lexi was friendly and very helpful! I was able to get the right size unit at a good price.
Alexis was so professional and went out of her way to make sure I was well informed. I would recommend this company. You are very lucky to have such a wonderful person working for you. Thank you again Alexis for being so patient with my family.
The staff was very polite!
Needs to be better organized
Taiwan was really nice, knowledgeable, and gave me great customer service. I recommend this facility any day!
I rented a Uhaul truck to move things from my storage unit to my apartment. I got wonderful service from Taiwan. She was so friendly and helpful. She made the process of picking up a truck so easy. I love her personality.
Nice place
Taiwan gave us a great Customer Service experience. We really appreciated her!
The representative was friendly and efficient, Tawain provided stellar customer service.
Fantastic Service 👍🏾👍🏾, Ms.Taiwan made the experience a nice and stress free one. I was able to rent my space and move-in with no conflict. On top of that she was a wonderful person and was sympathetic to my current situation and made everything as seamless as possible. 10/10 👏🏾
Valerie gave me great and awesome customer service and even gave me peppermints....she was very personable plus answered all my questions professionally
Valerie was very helpful and resourceful in help me reserve a storage for a close friend in need I really appreciate her.Thanks again.
I am a NEW customer/ family member to the EmRex. location, & the service I received from Ms. Navotnia, was SUPERB...! All of my questions were answered,& explained in such a way I could understand. She made sure that I rented the proper s. unit to fit my need @ a reasonable rate. Thanks in storage for such great service ! Thankfully, Ms. R. Sims
Gentleman that runs the place is thoural,,,solid and professional!!!!! very good at what he does and very courteous
Always a friendly helpful environment. Ms Teresa is the best!
Have more room in there.
Nice staff and very clean facility
I had an awesome experience and truly appreciated Ms. Amanda and her attention to detail and top notch customer service!
The staff is always friendly and your rates are so so reasonable.
I had a unit here for about 6 months and the entire crew i dealt with was phenomenal. Amanda only charged me for 3 days since i was getting my things out by 5pm so they could rent it out immediately and saving me $63! Thank you all. 2/3/18
Amanda is so AWESOME!! Very quick, detailed and wonderful customer service!! Great start of doing business with this company. Premises are clean & secure.
Staff very helpful
AMANDA returned my call IN ROUTE to a competitor. That call ended up getting me into the right storage size I needed for a last minute move and saving me more $$$$ (yea a lot). Thanks again Amanda, for being on top of your game and delivering exceptional and friendly service.
Odd parking but great place
This is very clean facility and the associates are so helpful and very pleasant and patient, thanks Ms. Rita Nesse you rock have a safe trip back home. 😀😀😀😀
Great customer service from Stave and Amanda. Stave was great in showing me opportunities in pricing. Clean and ready to move in!
This place is everything you want in a storage facility. Absolutely amazing staff, easiest access you could hope for, incredibly secure, friendly, empathetic & compassionate staff who bend over backwards for those who find themselves in a bad situation and just genuine people working there. I recommend highly. 10 stars!!!!
Good experience. Nice units and process was easy.
Very clean
The customer service is top notch!!
This is my second run with this storage facility. Good customer service, clean facilities and my property feels secure here. The only thing Id like fixed is a way out the gate without having to get out of my car again and walking up to box. Otherwise its great!
She was great made me feel really confident about the whole process I will definitely recommend Istorage to all of my friends Rex store rocks!
Outstanding
Excellent facility and nice staff!!!!!!
Service was great! Young lady Johnekka Taylor was very professional. Thanks for the great customer service.
I really like the professionalism of the new manager.
Golda, was very polite, and the customer service was on point
Well maintained property with friendly service. Thank you!
I have been a tenant at this place for 4 years I didn't check my unit as much one day this pleasant voice calls asking me about my payment cause I never been late in four years Mo not only show concern but respect as well I gave my new card information and payed the extra fees and I was happy to do so cause Mo was so understanding I recommend you store here if I afford Mo istorage better look out
I ABSOLUTELY love Mrs Mo Customer service. i would refer anybody to visit istorage rex if you need a unit.
MO is awesome she made sure I was happy I will tell all my friends about her and the store
Everything I needed was right there in one spot, I was able to rent a U haul and get all the things I needed to move, Ms. Mo was very helpful with everything and I loved how nice the office was.....very helpful + everything I needed to move....... not only will I return but I am telling everybody about this spot ,where customer service matter.
Very nice facility. Mo was very nice and professional. This is my first time storing my things in a storage facility and she was a big help. I feel confident storing my items here!
Mo was great with our u-haul service. She made sure we were fully informed on policies and procedures. Great person and customer service.
I was having a bad moving experience until I passed this place. It was a lady with a nice personality, I think her name was Ms. Mo. She helped me get a storage and a uhaul. ONE STOP! Don't we all like that? GREAT people, great prices!
My visit to this place was on point Mrs.Moe was so nice she help me decide what I needed. So go store your things here. Thanks Mrs.More.
Clean, well kept storage facility. I feel very safe keeping my items there. (No other way to get in except through main gate.) No vehicle parking but don't need that right now. Nice manager.