Alexis is great. Sweet personality and always willing to help me with my questions and multiple units. Even when she has to follow policies she complies professionally and empathetically. Definitely recommend this property just stay on top of your responsibilities, I've seen some grown characters try to throw Alexis for a loop and she handled them like a pro.

I’ve never had a bad experience with the new manager Alexis. I have very specific storage needs including a vehicle or two. Not only did she let me know what they had her location but she contacted another location to check to see what they had to offer. I was able to make a valid decision for my needs. Corporate policy limits what she can do and she is committed to abiding by corporate expectations. PEOPLE JUST BE UPSET WHEN THEY DONT GET THE ANSWER THEY WANT!

Alexis was very pleasant and knowledgeable. Would highly recommend this location.

Terie was EXTRA special she has great customer service she loves her job and she make sure her customers are taken care and she try to assure the units are clean I love her and the service she gave a 10/10 for her give this lady a raise she's AMAZING 👏🏽

Service very good I'm happy

Telephone conversation can be very misleading and misunderstood sometimes. We, humans sometimes get the wrong impression of individuals who have to sit behind a desk daily dealing with personalities. Our behavior and tone gets the best of us when we can’t get our way. I went into the Mt Zion office to deal with something I felt was going to be an issue but certainly was NOT…at all. Upon entering the office my entire demeanor changed when I gazed upon that baby’s face (Tiffany). Her lovely smile, soft spoken voice, great mannerisms and godliness woed my heart. A Beautiful young lady! She is just what the office and the company needs because she truly exemplifies professional qualities and leadership. I thank God for allowing her to be the person to handle my situation today. Management, I ask of you…please do right by her because she’s a keeper. Tiffany, you are a jewel…thanks much!!!🙏

Good customer service and very clean unit

Teri is a great manager, property is clean everything is nice and organized.

Ms.Royster is always helpful and goes beyond to make sure the customer is taking care of. She added value to this facility.

I came to pay my bill and was greeted by melissa she is very friendly and have great customer service great location

I been at the storage GOING ON 4 years and the service is great the RECEPTIONIST is real friendly I had trouble with my door lock AND MY INSULATION SO SHE MOVE ME INTO ANOTHER STORAGE AND THE RATE FOR IT WAS 40 DOLLARS CHEAPER A MONTH THIS IS ABGREAT PLACE TO STORAGE YOUR GOODS NICE AND SECURE AND ALSO CLEAN...

Teri’s is great!

Great customer service Terie was on point get me a great unit great price was in and out. They have large space and good prices y’all come see terie she’s the best…………..

Terie gave me great customer service

Currently have 4 spaces here and Terie, by far is the best manager this property has ever had.

Teri was great!

Teri is great. She always gets me in and out.

The property manager was great. I just got my unit and I am very pleased.

Great energy very informative and helpful

The office staff was great

Terie was amazing! Great customer service and very knowledgeable!!!

Terie is knowledgeable, professional and always has a friendly smile. Property is well kept. If you are in need of storage go see her, she will take good care of you.

Very professional and friendly and knowledgeable.

She is the best person, very kind and professional at her job.

Very informative, reliable, friendly, and welcome to all customers. Always around when I need help with my storage needs.

Terie was great.. That's my buddy.

Great job very helpful,

Thanks for all your help Terie…

All praises to Ms. Terie. Thank you.

I have always felt the experience of being first coming to this location. Front desk manager is always on point! She gets me in and out with all questions answered. Very helpful to the point where you have to rent a unit. Thank you Terie, for your help and having the space cleaned.

Great service

Good customer service, always friendly and positive attitude.

Great customer service

Nest process for storage

The Manager was helpful, very professional. Was able to provide ne with a unit closer to the front.

Very customer friendly!

I have been in this storage for 20 years. And everything has been excellent, especially a management.

Setting everything up online was easy, simple and convenient. Once I completed and signed everything, I received my gate code instantly without even going into the office. Thanks for setting everything up online. It's very convenient for us who has a busy schedule.

they overcharge in my opinion, since the spaces are not climate control

Very nice people. Very reasonable prices. Highly recommend.

Was helping a family member locate a storage unit…chose Securecare over Uhaul due to the customer service experienced we received from the Property Manager while inquiring. She was nice and thorough; such a breath of fresh air during a frustrating moment.

I am a customer at this location and I appreciate the service and management at this location. I haven't had any issues and they are willing to assist in any way possible.

Fantastic job

Every friend employees

I had a great experience with this storage company. I was with them for almost 9 years and never had an issue. My things were safely secured and never had any break in problems. I would recommend this company especially if you move out of state like I did and want the reassurance that your unit won't be tampered with. I would use them again in a heartbeat!

Decent mid level storage facility.

Terie was great.

Siri was very helpful and pleasant she got me in and out thank you so much

Not a customer yet, when I went to pickup items my neighbor didn't want to toss it's a nice looking facility with gated entry. But my neighbor also mentioned they were emptying their unit because of the rental increase

TERIE WAS WONDERFUL AND REALLY HELPFUL!!!!!

I had a great experience with the young lady Terie today. The process was quick and efficient. Thank you

Received the best customer service on my last visit. Jerrell was very friendly and attentive. He was knowledgeable and organized. I was able to access my unit and leave within a very reasonable amount of time.

The lady was nice but it seems like a few homeless people call the storage place home. IM not to comfortable with my belongings.

Staff was very attentive and knowledgeable about their units and pricing. thank you very much.

Alot of units at this location

Cynthia was very professional and courteous great personality and smiled the whole while I was being waited on.

My experience was amazing, the staff was professional had great customer service and made sure I received the best unit to fulfill my desires. I appreciate the opportunity to do business with this group of individuals and plan on maintaining my storage space for a long period if need be. Thanks to these great group of people

Friendly staff

5 Stars goes out to Isaiah ~~ The manager.‼️My encounters with him has always been so uplifting. He has been so helpful, every single time, I needed assistance. Bravo 👏 for the Management, that is provided at the Mount Zion location ‼️ And Cheers to all that Enter🦋

Great places to storage your collection

Wanda is the current manager and she’s very nice and goes out of her way. Fair, honest service.

very clean location friendly knowledgeable employees best rates around I would highly recommend this location.

Mrs. Wanda, did me great and save me about of money. I highly recommend Mrs. Wanda and this Secure Storage Unit.

Melissa Was informative and thorough and friendly and funny . I know good customer service when i see it and she got it !

Melissa does excellent work she gave me more than all the assistance I need it and it was truly appreciated.

I wanna give this place and the manager Melissa 10 stars .She was amazing going above and beyond to give me the best tour of the facility ,explaining everything In detail she didn't have the size I needed so ,She immediately gave me the other numbers to the other stores in the area even printed out the directions for me .She was polite and kind I truly regret not being able to rent at her location so I just had to leave this comment just asked for Melissa she the best .

I came into SecurCare after reserving a space online and was met by Melissa, whom I had previously spoken to prior to coming in just confirm the reservation. She was already extremely pleasant over the phone. And that same pleasant attitude rolled over into our face to face meeting. She was extremely helpful. She was even able to get me into a smaller unit than the one I initially reserved and allowed me to keep the same "special rate" that I had locked in online, although I was making the change in person. Overall, from start to finish my experience with Melissa and SecurCare has bred 5 stars. Highly recommend!

Every time I go on this property Miss Melissa is super nice to me she opens the the gate if I need that she give me the key if I need it she dressed me and a great Manner and I get needed to use the compactor today and she actually came and met me there and open it up I love being on this property because it seems safe and I just love it thank you every time I go

Pretty good pricing. I've been renting storage here off and on for several years and have not seen ANY rodent activity🤗

I usually don't give reviews but I must say I'm impressed with Melissa she has a very warm personality she make u feel like she care I didn't expect the storage to be open with the snow and ice but she was there checking units out in the cold the other lady was not as friendly keep Melissa she is great very good customer service

Friendly staff.., never bothered me when I went to check on my furniture. Buying additional locks wasn't a big hassle either

Friendly staff, good rates, well lit, good security.