Reviews
I have experienced great customer service from this company. The manager consistently keeps me updated on my unit and is very inspiring every time I speak with her. It’s good to know that someone is out there who is caring and compassionate while they are over your belongings. I am very grateful!
Mrs.Yolanda is Awesome very knowledgeable and sweet!!!
Visited The Riverdale store on Friday to make a payment. Yolanda greeted me with a smile and welcoming me to the Riverdale store. Facility clean and a pleasant atmosphere. I will continue to recommend this facility to family and friends. Superb and Outstanding store Ms. Yolanda.
Miss Yolanda was vey helpful as well as patient with me when I was asking about rates for a storage unit. She was friendly and ask question to best fit my storage need. I truly thank her for her knowledge, patience and kindness, with my storage process.
Ms. Yolanda was so helpful and informative. She made me feel like my items will be safe and I will always be comfortable storing my items there with her!!
I've had nothing but a great experience with this store and due to Ms. Yolanda, she has been kind, friendly, ever so helpful and does what she says she will do. I had to change units and cleaned out the first one when we saw it was too small and needed a larger one, she actually swept it out for me and was helpful when we did our move in. I wish there were more employees like her who take servicing customers with good honest, professional care, these days it's RARE and I hope her managers pay her accordingly to KEEP her. Karen Triplett
I cannot speak highly enough of the outstanding service I received from Ms. Yolanda at SecureCare Storage. From the moment I stepped into the facility, her warm and welcoming demeanor made me feel instantly at ease. Ms. Yolanda went above and beyond to assist me with all of my storage needs. She was incredibly knowledgeable about the facility and its offerings, patiently answering all of my questions and ensuring that I found the perfect storage solution for my requirements. What truly sets Ms. Yolanda apart is her exceptional dedication to customer service. She was always available and willing to help, with a genuine enthusiasm and positive attitude that made every interaction a pleasure. Whether I needed assistance accessing my unit or had inquiries about billing, Ms. Yolanda was there every step of the way, ensuring that my experience with SecureCare Storage was nothing short of excellent. I cannot thank Ms. Yolanda enough for her professionalism, kindness, and unwavering commitment to ensuring customer satisfaction. She is a true asset to SecureCare Storage, and I would highly recommend her to anyone in need of storage services. Thank you, Ms. Yolanda, for your outstanding service!
Yolanda was so professional and friendly made securecare a real pleasure to do business with. The property is immaculately clean. Great job securecare and give Yolanda a raise please!
The property is very clean!!!
Very excellent 👏
This is the best facility SecurCare has. Ms. Yolanda and Ms. C were so helpful and kind to me. Wish I could give then 10.
Great place to rent from yes and Mrs. Yolanda is a great person good customer service. A great person to talk to . She is very knowledgeable and understanding .
Can we say Yes for the Dream Team yolanda and Ms.C
Mrs. Yolonda is a very sweet and hard-working young woman... keep up the good work...
Ms. Yolanda has great customer services and property is very clean!!!!
Great staff
I just want to say that Miss Yolanda is a very hard working efficient & personable person her customer service skills is excellent I'm an elderly woman and she helped me get my cell phone together to sign some papers and Missy C it goes above and beyond I love them they're good to me pay them give them whatever they need
CPeavy was Courteous Professional Informative Lively And very Respectful. Office was very inviting clean and smelled very good and pleasant. Thanks for Your hospitality C Peavy. I will refer family and friends when they are in need of storage. Wonderful person to meet.
Stored my van & trailer here (in an outdoor space) for two months while I flew back home for a break from my EPIC!! Road trip (5 months on the road). I did a lot of research on pricing and this facility had the best rate, and was the closest to the Atlanta airport. I felt very comfortable leaving them here; good security, chain link fences with shrubbery and the neighborhood where they were located seemed safe as well. The whole complex and t office were clean and tidy. Yolanda was very helpful, especially when I came to pick up my van and trailer. The tie-downs I had were frozen to the ground; she got me a bucket and water, so I could “unstick” them.
They take care of their customers.
Despite the price increase, I love this place. I've been using them for pass 4 years.
Yolanda the Manger was very nice and helpful. Will recommend you guys
Miss. Yolanda, I thank you for taking the time to assist me with all my needs on yesterday and the days to come. She was very knowledgeable and if it was a way to help me save, she did that. I truly appreciate her and her hard work.
Ms. Yolanda was great at my visit! Very professional and take pride in job. Always pleasant.
I visited this location on last week in passing on my way to view a property. I decided to make a brief stop to receive General Storage Rental information. I spoke to Miss Yolanda who was assisting a customer at the time and asked that I give her a moment to conclude business with the current customer. While waiting, I noticed the cleanliness of the office and how organized the items for sale were displayed. Once done, Miss Yolanda kindly asked how could she assist me? I briefly explain that we will begin a house renovation and a few months and I just needed general information on storage rentals. She asked a few detail questions to help me determine what size rentals units we would need. She explained all the fees associated with the rental and ask if I would like to take a short tour to view a vacant unit? So happy she offered, the grounds are well maintained and very clean!! After we return to the office, she asked if I had any additional questions. I said not at that time but ask if I could contact her at a later date if needed. Miss Yolanda is highly knowledgeable of her store brand and manages her property with exceptional professionalism and compassion. Thank you so much Miss Yolanda for taking time to speak with me.
Customer service was excellent. All of my questions was answered. The environment was very clean. Keep up the good work staff.
My experience at this location has been exceptional! The manager is always kind and the grounds are always clean! If you are looking for a safe clean place for your belongings look no further! Thanks Miss Yolanda!
I would like to thank Ms. Yolanda G, for all her help. She was so professional and knowledgeable.
The front desk folks are very helpful and makes it easy to call and get what you need from them. No hassle!!! I just love it
Yolanda G was wonderful, Ms ChristCynthia was great, they were both so very helpful and compassionate about my situation for my move. Yolanda G gave me words of encouragement & that meant so much. Thanks Ms. G & Ms. C
Fast and easy to set up
Each time i visit, I have the best customer service experience with Mrs. Yolanda Jones . Also the yard and storage units are always cleaned and neat
property manager ms.yolanda was very patient with a technical difficulty that came up and was sure to accommodate us very well during out visit!
Very professional, the property was well maintained and secure.
My wife and I spoke with Ms Gardner in Thursday. She let us look at two units and we were satisfied. She explained the rates and and the paying on time can avoid penalties and late fees. The process was very quick and easy. I would highly recommend.
The current property manager has improved customer relations at this location by 300%. Interaction is pleasant, clear, intelligent, decisive... THANK YOU FOR THE UPGRADE!
Hello , I would like to commend Gail Lee for being a great employee for your company. She listened to my concerns. She admired how long I’ve been associated with the company. She is the reason your customers will stay with Secure Care. Stop raising the prices please. We are committed customers. Kimberley
No complaints....
Excellent customer service.Thank you Ladies
Very nice and friendly
This place is excellent in customer service. I had an issue that needed to be handled and between Jessica, who's service was superb and I think the other name was Jontay. They met all of my expectations. Thank you
My first time visiting/ purchasing a Storage there on yesterday & with the hardships that I've been experiencing the Manager Mrs. Yolanda G. Was really understanding & had Very kinds words to follow. She really was a breath of fresh air. It's People like her Make the World go round ☺️ If you're ever in Riverdale & looking for somewhere to store your things I suggest you hit her Up , She handle business Professionally & with a smile. P.s. ***You can tell her I sent Ya***😉
Mrs Melissa is a great woman. My Brother moved my things in the storage, he said that he was very impressed with the quality of service. Keep up the good work.
Quick and easy to rent the lady at the desk was very helpful and friendly.
When you have no where to store, but the prices won't stay the same overtime it trends upwards.
Wonderful staff
Customer service was excellent!
Very nice friendly and helpful. They help me with my reservation on line and saved me over 50%
Friendly Love how she asked how much Belongings I have. Then choose the correct unit I need. Thanks Again
Wanda was very helpful in getting me set up pay my bill online. She is always kind, friendly and efficient. Thanks Wanda!
Ms Williams is very helpful and has great customer service , and always smiles
Ms. Wanda makes this place feel like home. I know my items will be safe and we’ll taken care of. Thank you for the exceptional customer service.
This is the most satisfying experience I have ever had and. Wanda is the freaking best.! This was my first time renting a storage and it was very inexpensive and speedy. I recommend you ask for Wanda at this location very clean place.
Wanda; was amazing. Great customer service. Very friendly and helpful. The property was super clean well lit and secured
Great Service! Great staff! A+ storage unit facility.
.good customer service
Very clean and neat. Ms. Wanda Williams and Chrissy customer service was outstanding. They were very friendly and helpful (that goes a long way). Haven't experienced customer service like that in a long time. I would recommend this location to family and friends. Great experience!!!
The service was great and I will make sure all my frienfs and family know about you. Thanks again.
Awesome customer service💯💯
My experience was great and the manager Ms. Wanda was on point with all my needs.
Great price good customer service .
The staff (Ms. Wanda) was informative, expedient and courteous. I would strongly recommend your company.
Wanda is very professional when it comes to getting the size unit you need. Wanda is great. The property is very clean.
Great
Nice storage
All employees were kind helpful and courteous made storage experience great
Your employees were great, very helpful and knowledgeable about what they are doing.
Went here for Penske rental, very good customer!
I've had a storage here for a couple months now and I can honestly say out of all the places I've gone to for a storage they have the best customer service. Mrs.wanda and Mrs. Chrissy are very pleasant to work with, any questions that I may have they are more than willing to help me and make me feel welcomed with every visit! I appreciate them and their service
Wanda is awesome. Check her out.
Great deal
Excellent service and prices. Professional and friendly staff. A++++++++
The best deal is if you book online.
Wanda at the hwy 138 location did a great job and was very helpful! Great Customer Service!
Clean. Great
Great Customer Service
Good customer service and discussed specials
Awesome storage facility very clean an easy to get to great staff
Great
Staff is professional units are clean
I have had the pleasure of working with Autumn and she has been Awesome! She was very helpful with providing the storage information for my brothers storage needs. I have to give a bunch of kudos too because the day my brothers moving truck came in, she was there on the spot as late as it was to assist us with the door and location. The unit was clean and ready for his boxes. I can’t believe how clean and neat the place is. Thank you sooo much Autumn. You are awesome!
Charles is my man, he went far beyond what was required of him. He came by and helped find my sisters wallet and was very polite about helping us out as well.
Prices are reasonable.
The manager moved me in so fast! 1st month FREE! It was great, highly recommend.
Nice place. Treated me fairly. I went a day or two over my stay but they didnt charge me for it.
Good folks. Connie is cool