Very helpful & direct response when asked questions

Matthew was extremely helpful and knowledgeable. Made my experience extremely flawless!

Matthew was very helpful and kind. Showed us everything we needed and got us taken care of quickly.

Matthew was professional and answered all our questions.

Matthew was great he help me me every step of the way

Mathew the property manager is very helpful, professional and kind. He helped us to find the best options for us and made the process very easy and convenient. Highly recommended.

Excellent management! Araceli and Mathew were exceptional and professional. Will be staying longer!

Reasonable prices compare to public storage. A guy by the name of Milton helped me and was very cool guy .

He tenido el gusto de conocer el property manager,siempre se encuentra en las instalaciones, responde a las preguntas he inquietudes de los clientes. Además es muy amable y servicial. Una persona encantadora,responsable y respetuoso

Very courteous and informative really helpful

The gentleman who took care of me, was very polite, courteous, and knowledgeable of the questions that I asked. I had a great interaction and was helped to the fullest. I am very pleased!

Milton. Great experience very helpful

I had my first auction pickup and was fortunate enough to have Milton as my guide through the process. He handled everything and made pickup easier than expected. I am truly grateful for the time.

Milton was a great help

Milton was fantastic to deal with. Very helpful and friendly.

Istorage definitely moved quick , check in process was very simple and low monthly payments. I will refer and recommend for sure

Milton was great at answering all questions and showing every unit I asked about

Milton was amazing help

Great property manager

Good service, fast and convenient! Affordable pricing . Highly recommend

La atención de su property manager es excelente. El manager Milton es muy amable y servicial

Fast service

Milton was a great help with the initial process. Great customer service

Muy rapido buen servicio

Milton was in answering all my questions and renting me a unit

GREAT CUSTOMER SERVICE THE GUY THAT HELPED IS MILTON

The young man was super nice and very informative.. i would recommend istoeage

Milton was knowledgeable and great help really knows his job

Milton was excellent, great service and availability

Came into this facility to inquire about storage space and encountered the property manager, Milton. Nothing less than fabulous is all I can say. Very knowledgeable, very friendly and he exercised great patience (I ask a lot of questions and wanted to visibly see all units that I was interested in). The units shown were clean as well as the facility. Great spot in my opinion.

Great customer service from Milton!

Amazing customer service!!! Highly recommend

Milton was great. Great customer service

The property manger Milton is great answering all questions and taking care of his tenants

I spoke with Milton The property manager He was super friendly and answered all my questions. Even told How to install the lock I would highly recommend this place for storage

El property manager de esta localidad es muy responsable, está en su lugar de trabajo para responder y atender a los clientes. Atento y amable

Milton- buen servicio al cliente

Very helpful. Very clean . Very friendly

Milton the store manager was very professional good service

Milton provided great help and answered my questions with a great attitude

AJ is the best. All information provided was good to know to share with my parents for storage

Manger was very helpful and made the process for my boyfriend and I as easy as can be. We had a great experience!

I want to give a special thank you to Araceli for assisting me today. Great customer service is hard to find

Araceli was very helpful and went above and beyond for me in securing multiple storage units.

Sylvia was so professional an very helpful she has excellent customer service

jose was friendly and such a great help !

Excelent customer service, thank you Jose for helping me make an easy move.

Really nice customer service. Jose went above and beyond helping us with the process of renting our unit.

Jose was excellent at his work. Great customer service most definitely, official.

Great Customer Service

Jose was a amazing and kind support to find out our storage, also we have a promotion a month for free

JOSE WAS THE BEST HELP IN THIS STORAGE PLACE! HE KNEW HIS JOB WELL AND MADE ME FEEL A WHOLE LOT BETTER ABOUT RENTING HERE!

Got excelente service today from Araceli and Jose the new manager in training. On my new unit best price!!!

Araceli Valdovinos was awesome, she took time to show us different unit to be sure we get the one that worked best for us. She is so helpful and pleasant. We will highly recommend to our friends and family. Also, the facility is in a great location and clean.

Great service and Jose Perez, the property manager, was very helpful. Satisfied with the assistance and information I received. I recommend this location to anyone looking for a storage unit with an easy transition to move in.

I want to thank the manager Araceli for providing me all the information necessary on storage space. My family recently made a move and storage was new to us. Appreciate all her help!

Araceli was great and I ended up getting 2 units instead of 1. Talk about great customer service

AJ the manager was very helpful and took very good care of me. 5 stars is not enough to show my appreciation for her assistance.

Let me tell you, this location has done a complete 180 degree turn around. I was a customer when this place was Extra Space and seen this place go from being so run down to being a complete gem. AJ and her team really know how to hold this place down. Highly recommended to all my business associates.

Thank you Mrs. A.J. for your professionalism, compassion, understanding, discernment, and best business practices wholistically! You are a gem!

My visit with Ms A.J. & Mr Jose was a pleasant & productive visit!!! (Good Luck wirh getting the jiob Jose)

Very friendly staff and clean location. I originally had placed an order on line. But i wasn't exactly sure what size i needed. Location was very important because of mobility issues. But we ended up seeing someone in the office that made this so much easier. Araceli was a big help with us trying to figure what size we needed.

Just rented my 2nd unit. This time around was quick & easy. Adam & staff were extremely helpful even though I arrived 10 min before closing did not feel rushed!!

Sue was great with PTV

This place has had a bad rep. I came in and the girl aj was on point. She gave me all information and got what I needed. Place was clean and this place has a big lot to bring in all my junk i got to store.

Araceli the manager at this location was so professional, polite and very helpful. It is very clean and I really like that about this place all around best rental place I have used.

Great customer service had a million in one question an had them all answered

Araceli is the best! The gate system was upgraded and she was there to help right away. It’s always hard to find good workers

Araceli and Atiba were outstanding with helping me out on my transfer. They went above and beyond

We reserved a unit and there was a mixup with the reservation. We had rented a truck and loaded it up and arrived only to find out we couldn’t get in the unit. We called the hotline number and we escalated it to the Area Manager since it was a Holiday weekend and if we didn’t get into that unit then it was going to cost us especially since we had more stuff to load and unload. Well, AJ the area or regional manager had us call when we were on site. She has amazing customer service skills. She took care of the situation and resolved the mix up. We already had a unit there from when the place was called extra storage. I have never seen any evidence of mice. How ever I do not store any food in my units. I see pest control traps. This location has great prices, AJ is competent, and her response lets me know they will correct an issue if they are aware of it. That’s good management.

AJ was great and friendly. She had me in and out with a unit of the perfect size

Aj was great at assisting me with a unit. Super friendly and knowledgeable

Management was nice

Thanks, for the excellent customer service I appreciate every question I had also, very close by me. Not far at all have a good day.

Super great customer service very kind explained everything to me ask for Jose M he is the best 100% satisfied

Jose was great He spent quality time, had patients and was very courteous with me When asked about assistance since it was me handling he offer to help. Can’t find that anywhere. Thanks Jose great job

I have use the facilities at this location for several years now, and the property manager, Jose, is definitely one of the most affable and helpful people who have been at this particular location. I’ve watched his interaction with other customers, as I’ve been there doing things or waiting my turn, and he’s treated each and every one, in person, and with his phone calls, with respect and appreciation. Jose does a great job there!

Jose is amazing! I needed to change units and he made the process painless, even during system upgrades. He is a great addition to this site!

Couldn’t have been easier. We reserved a unit online, and on the same day we were moving our stuff in. Kaye at the front desk was a amazing. She was very helpful and answered all of our questions.

Awesome experience! Jesse is real pleasant to work with.

Great service Aj & adam

Araceli was so helpful and friendly! Very clean storage sites

The lady was very helpful and very kind ...

Place is ok, it is always hard to find employees to help. Employees are not very friendly, you can tell they don't want to be bothered.

GREAT STAFF GREAT LOCATION GREAT ACCESSIBILITY

Did not get particular storage room requested online.

Servició al cliente es excelente en especial jessi muy amigable y atentos los recomiendo

The two staff members at this location are very friendly, professional and helpful, wish all establishments had employees like the two at this location.

The young lady that works there is the best facility is clean over all pleasant place

The manager today was very pleasant to talk to and very knowledgeable of the facility it was a pleasure to finally get someone there that is really concerned about people issues

The manager was very professional and great guy...we need more people like this every day.

Jessie has helped me thru every step of the way and made sure I was gunna get my storage right away plus it was the size I needed he made sure it was what I was looking for and very friendly this man needs a promotion he doing a lot here and really is a great person

Awesome experience. Building is very clean, Manager was extremely helpful and nice. Very glad I came here

Araceli and Jessie really turned this location around. Just 4 months ago, this location was on its way out. Since January this location has really did a 180 degree turn around and is one of the best I’ve ever been a tenant of and hands down one of the safest locations around. It’s right off the Skyway tollway and feet away from Indiana toll road. All my previous issues with my unit were addressed right away and I would recommend this location to anyone in the area or in northwest Indiana. They have a huge parking lot and dolly’s are now always accessible to the tenants. I hope to continue to do business here

Great staff

Gracias a Araceli por ayudarme con mi unidad. El servicio que recibí fue de lo mejor y el local está bien limpio

Came in to seek a small unit and unsure as to what to get. Araceli and Jessie were great and the service was outstanding.

I storage has made a complete 360. My wife and I were going to terminate our rental. But now I believe we will continue to stay thanks to the team currently there. The place is spotless now. Very presentable.

Shout out to the new manager and her assistant for great customer service and accommodations! Keep up the good work Araceli and Jessie!

Jesse and Araceli were of great help. They accommodate to the right size of unit along with a reasonable price. Customer service was great and easy

Ask for Araceli she’s the best

I have 2 other units and was dissatisfied with the lack of service( no manager on site) and had already secured another storage unit with another company however, on a day I was to move my items to new unit, I met with the new manager. She was fantastic and convinced me to stay with istorage. Immediately I noticed the change. The facility was cleaner and smelled clean. I hope that it continues on this path

First of all I would like to say Thank you to Kevin for all your help.. you made the process so easy ... Thank you for showing me different units so I can choose the right one!!! Great Job!!! (2nd) the facility needs more carts!!! I have read past reviews about not enough carts and it's so inconvenient when multiple renters are there at one time and there is only 1 cart...

Loved Danny she was so helpful & professional..ty so much again

easy fast and inexpensive. clean storage unit also..thank you so much.

Process is very painless & the fact that i was able to get exactly what i was looking for without speaking to anyone, made my experience simple, quick & wonderful.

Nice clean storage facility

Customer service representative Cory was exemplary

At first I had an issue regarding supplies not being delivered to location. I was able to get what I needed with in two days.

Now that everything transferred over from extra space storage to them, the process is much more easier and the gentleman they have working there is super nice, and helpful, really good costumer service.

Jasmine was such a Great person...she answered all my questions and helped me pick a unit that better fit my needs. Her personality and customer service was Amazing such a joy to be around. I highly recommend this place. They keep it very clean and it's not in a bad neighborhood.

Jas was excellent

Clean and friendly staff.

Easy

Randl and Jasmin were so nice and informative. My move-in was nice and easy. Very clean facility.

randel was great during the move and jaz was awesome during move out! great storage unit

Jasmine was bright Nd nice this morning ! Look forward to storing with extra space

REVISED COMMENT: (8/7/21) Big facility and spacious units that fit your moving and storing needs at 106th street location. The Manager Randl Aikens was able to help me when I needed help the most and assisted me in the process to improve my Storage experience after 8/4/21. Thanks. 😃

Great Customer Service!...Ally was very Knowledgeable, Accommodating, and Patient. Very pleased with the service, space and rate. Update: The price (not the size) of the unit that we rent has increased twice over the year. Removed a star for this.

Amazing service!

Randl was very helpful and polite. He had me signed up and out the door in less than 10 minutes.

Randall is polite and professional. The prices were the best that were found

Great customer service very nice facility great prices as we 1st month free climate controlled.

This place is so clean.

My experience was great. The manager Myles helped me out a lot.

I really like this facility! Its always clean! I love the customer service. The staff is always very patient and helpful when assisting me. I really want to thank Myles and Randl for helping me have a smooth transition into storing my items. Would highly recommend this place!

Very good customer service! Randl was very nice and help me work things out quickly! Thanks(:

Absolutely love this location! I received excellent customer service from Myles and Randl, keep up the good work!

I had a hard time finding my unit, no signs of how the numbers goes , plus they should have more carts, place is awesome regardless

I LOVE THIS PLACE

Help full

Was very very helpful!!!

Excellent manager on site. A real pro. Very patient.

I needed to store items ASAP. Randl was extremely helpful. He was accommodating in finding the right size storage and always cheerful!

Fast, easy, fairly inexpensive.

Very friendly and professional services. The location is very clean with multiple options. The pricing was very reasonable as well.

I have been to many storage companies in the past, HOWEVER, this location gives exceptional customer care! Thank you Alex and your team for your help!

This location is always clean and Alexandra was a big help with all storage information. She has great customer service!

Alexandra was a great help.... she helped me find the correct unit for my belongings and the facility was nice and clean I would highly recommend.

Alexandra is the best! She was very professional. She was very detailed with the process. She answered all my questions and made me feel like I made the right choice with choosing ExtraSpace. I will be referring all of my friends and family!!!

The place was very clean. The employee Alexandra was very nice and helpful. I would definitely recommend this storage location to others.

The Customer Service Was Great & Social Distanced And The Units Are Very Clean Overall Was A Quick and Easy Process I’m Satisfied

Good clean rodents free

Excelente me encanto el trato del joven k nos ayudo hoy randl 😊

Very nice and clean well very nice people who work in the place on 106st and very good prices.

Cheaper than everyone else around, new store, clean and employee was very helpful!

This placeis awesome! Its super clean and the staff is amazing! Lupe Lozano took the time to explain everything, show me how things worked and made the rental experience very pleasant over all! Thank you so mich lupe! It is a pleasure to do business here. You're customer service us off the charts!!!!

Very friendly

Went in there to rent space. The young lady Lupe was very helpful in showing me the unit. She explained everything about the facility. Answered my questions. She was a very nice person.

Ecelente.

Great experience! Great customer service- Randl was very knowledgeable, helpful and friendly!

Lupita was very helpful and knowledgeable. She was able to show me the locks and the location. I very much appreciate her recommendations and assistance with my first ever storage room. This was a great first impression and experience with extra space. I am very pleased with everything. And will be recommending this location to my friends and family.

Randell was attentive and informative has great customer service skills and made the rental process quick and easy.

Randl and Lupe were both wonderful! Easy checkin and the facility seems well maintained.

Randl was exceptional! He was able to anticipate needs based on our particular issues and accommodated us PERFECTLY! Thanks to his great attitude and attention to detail, we got a great deal in a great spot and it was done quickly and thoroughly.

There should be 24 hour access

Ally was really nice/courteous and did a great job getting me settled in with my new storage space, and everything went smoothly.

Very impressed with the professionalism and friendliness of Alexandra. I would definitely recommend this place.

Very good customer service! They were very helpful & explained everything so well. Such great employees!!

Ally was an amazing. I loved her ability to get me in the prefect unit. Thanks again Ally!

Randi and Alex were very helpful with getting things done.

Randl was awesome, he helped with all my storage needs.

Highly recommend this location! Randl gave great customer service while helping me decide on not one but two units of storage to better suit my needs!

Very professional, showed patience & great customer service

Randl was wonderful to work with. He is an outstanding professional and took his time answering all our questions and addressing our concerns. Moving is a very stressful process and I want to thank Randl with making the storage process so smooth.

Randi was very knowledgeable and helpful!

Randle was a great help, and the facility was nice and clean.

It's big, its clean, there aren't too many other tenants here, so I dont have to worry about people inviting pest into my unit.

Excellent service!! The manager Randi was extremely helpful and answered all of our questions. I would definitely recommend this place.

Came here recently and let me tell you that it was nothing but perfection. Randl was the employee that took care of us and he was nothing but amazing at his job. Helped us find a storage unit and made us feel welcomed. I would highly recommend this place and the services that they offer.

Martini was a great help . Saved me time and money

He was helpful and nice.

Nice and friendly. Very clean

Simple registration process. Great customer service. Clean and good pricing.

Randl has nothing less than exceptional customer service! He was so explanatory of all details and willing to answer any questions I had. Which weren’t many due to him being so up front about everything. I’m glad I picked this company at this location.

Randl was awesome and super helpful. Highly recommend him and this facility.

Had a great experience! Randl was VERY helpful with helping us pick out a unit that best fits our needs. He was very frendly and professional. Very clean facility.

I’m so happy with my purchase of a storage unit here. I’ve been thinking about it for a while then I made the decision to stop in. That’s when I met Randl and he sold me! He walked me through my options and showed me a unit that might work for me. Sold on the first view of it! It’s exactly what I was looking for. Randl is a great manager and he keeps this facility spotless! I mean it’s so clean and pristine! He is also very nice and helps you with any question you might have. I ran into 2 other neighbors that I didn’t know had a unit there. They had nothing but wonderful things to say about Randl. That means a lot especially since these 2 men are well known in the community. I hope this facility stays clean and I hope Randl is here to stay in our area!!! A++++++++++

Great service and very helpful

Randl is an amazing person! He made my experience with Extra Space Storage welcoming and appreciated! He is friendly, very knowledgeable, and customer oriented! The facility is amazing! I love the locks, cleanliness, lighting and the prices are so affordable! I have had terrible experience with a different Extra Space employee at another Chicago location, however Randl's exceptional customer service and support saved and secured a customer in me!

The representatives are very kind and welcoming and answered all the questions we had. They have air and heat so it is controlled by season.

RANDL was very helpful and professional

Great location very clean safe location well-lit and extremely great service from Randolph at the location Chicago Southeast side 106th Street

Great service

Randal was real professional and gave us the best service that we could of asked for answered all our questions

He was a great help!!!

The manager Elizabeth was amazing. Great customer service! She showed us around to make sure the area we needed was what we wanted. She took her time and was very friendly. The front room was clean and smelled great too!

Elizabeth was very helpful in suggesting the perfect size storage unit for my needs.

The workers were very nice and knew everything they needed to know bout storage. Thumbs up.

Great service! Thanks for helping!

Great customer service!!!!

My service was excellent! Everything was explained and I was helped in making the right choice for the unit I need. Thank you!!

Great Customer Service! Very professional and organized establishment. If you ever need storage this is the location.

Best customer service ever. Very clean facility.

I took a tour of the facility and it was nice, extremely clean. Randl helped me with all of your storage questions. I definitely will be using this business in the future.

Nice clean space and friendly, helpful staff.

Great experience and a smooth process from the walkthrough of the clean facility and friendly staff assisting you.

Randl was awesome he really helped me with all my storage needs. I hope that in the future the facility will become wheel chair accessible. The facility is awesome and once again Randl was great.

Randl very helpful

Very clear, concise &informative

Elizabeth, was very helpful and explained everything in a way i understood. I would recommend this place to everyone in need of a storage unit

Phenomenal customer service! I was surprised that I was able to get all of my storage needs taken care of on Labor Day - Randl went above in beyond in making sure I had the right storage unit for my needs and I even got the first month free!

Elizabeth

I love this storage facility. The staff members are helpful, friendly, and everything you could ask for to ensure your comfortability while in transitional phase. Thank You Guys.

Finally!! So happy we have a inside storage facility in our town. The place is super clean and huge. I met with manager Elizabeth Uriostegui. She is so awesome and so kind and was very helpful. She showed me multiple units and I look forward to seeing her again while I store items here for the winter months. Welcome to town Extra Space Storage! Thanks for coming here.

Well maintained and customer service is great

Really nice and clean facility. Recently opened. Associate (Elizabeth U.) was very professional and nice.

Elizabeth was very helpful with excellent customer service. We appreciate all your help being it was our very first rental.

It was a very pleasant yet thorough experience! Superb customer service!

Randl’s that guy. Helped explained everything with quick knowledge and great social skills. The facility was clean and well priced.

Britt and Elizabeth was awesome. Thanks ladies

Randell was helpful and friendly!

Great customer service. Extremely clean. Indoors means your possessions will be protected from the elements. Reasonable prices. Love the manager he is so polite and friendly.

Randl has been a very helpful and courteous rep. Kudos!!

Nice very clean facility and great climate control.

Randy is a beautiful young man very knowledgeable..I've enjoyed talking to him..excellent customer service

This storage is in a great location, with a clean and well maintained facility. Also the staff is pleasant with great customer service. The process was quick and easy!

Randl gave great customer service. Very helpful and gave all the information I needed.

Randl is very friendly and helpful

This is a VERY nice place, it is very well lit, clean and the employees here are extremely friendly and professional. Randell explained everything very well and was extremely kind in showing us around the new place, even if this place was trash Randell made it worth it.

Randl is the best person to have for anything you need here! Mary was also such a big help and the most pleasant people to have done business with!

Great service. Very nice and patient. Was eager to assist and answered all our questions.

Great service Randi was very helpful and informative. Also he has very nice & friendly demeanor .😊

Very polite and easy access

Randl had great costumer service skills and made the whole process very easy and smooth. Highly recommend this storage facility.

Mary was great at extra space storage. Thank u for all of your help.

Had a great experience with Mary! She was patient and made the process of setting everything up go smoothly and quick. Thank you!

Mary was very hospitable and I felt welcome. My experience was great and I am confident in having the best relationship with extra Space Storage.

Super friendly and helpful staff. A pleasure to do business with them!

Steve was top notch in helping me with my storage needs. It is climate controlled, convenient from northwest Indiana and no sales tax sold me!!!

Randall has excellent customer service skills very helpful I'm glad to do business here

I came in to look at a few sizes and Randl was really helpful.

Randl Aiken’s was very polite an very helpful. Thank you for the amazing service!

Nice facilities nice people

Conveniently off the skyway easy on and off Steve was extremely helpful