Milton was a huge help! Had an issue but he immediately addressed it and made sure things were taken care of.

Milton Sanchez propery manager,responsable y atento. Brinda un excelente servicio

Milton is great, even though he’s from a different location he cares about helping out any location he is at

Atibi is PHENOMENAL! He works quickly and efficiently! Thank you for all your assistance and support

As A New Business Storage - Not Only IS There Price Better Than ALL The Other Competition, But The Personal Attition And Service, I Recommend For Business Storage And Fantastic Location And 24 Hour Business Like Our Transportation Company

My experience, there was very great. The person who did my paperwork for the storage unit was very professional. Kind and considerate and explain everything to me detail by detail.

Today I went in there to get a unit! I never had got a storage unit before, the gentleman that helped me was very pleasant and helped with all my questions. He also showed me the unit before I got it. I really appreciate it

Very good attention and service, good place to save things

Great customer service! I had the pleasure of working with Atiba, he was very patient and understanding. I definitely recommend this storage facility.

Had a great experience with downsizing our storage. Mr. Atiba is a very pleasant and understating manager. Thanks Mr. Atiba and team.

Very friendly and helpful

Sales person was very helpful and knowledgeable. I was going with another storage company at first but the awesome customer service and kindness of the young man helping me made me choose IStorage.

Very helpful and got me through the process quickly

Atiba was very nice and also helpful. This facility is also very clean and well managed.

I wish I had the option for more stars than 5!! Atiba is great, he goes above and beyond to make sure your rental experience is great. The facilities are always clean inside out. He treats you like family!! Every time you see him he greets you with a great big smile and a warm welcoming hello. Keep up the great work Atiba

Great place. Great guy, Atiba the property manager. Thank you again.

Excellent and fast service. And I was able to discount on my storage unit.

Ativa the store manager was very helpful and nice! The place is also very clean and organized.

The istorage manager very nice and courteous. 8267-Crestwood Il.

I came to get a storage unit for my son...the African American gentleman (sorry, I forgot his name) did an exceptional job helping us through the process... Great customer service!

I had a good experience in this facility. The property manager was very helpful.

Atiba was very helpful and respectful, helped me get a great price and was quick with the process

Great experience the guy was very helpful i will definitely recommend to anyone who need a storage for there car or stuff they have a variety of spaces to fit anything

I had an issue with one of your policies and Atiba was very helpful and accommodating in resolving my concerns. Excellent customer service!!

Quick and simple process with Atiba, who was very professional from start to finish.

I need to start by saying thank you to istorage for helping me in my transition from apartment to house and online business to store front. I storage has a great team of experts Atiba manages the whole facility throughout the day.Atiba Is every managements dream due to the fact that he has exceeded most managers I've seen in this profession. I recommend istorage to anybody who's needing to transition in their life and find place to hold their items.

Istorage has really shown what it means to be a dependable reliable clean and safe facility. With excellent staff, manager Atiba Is what every company would want in management. Atiba has helped all tenants we all speak highly of him. He is dependable reliable kind courteous attentive very considerate helping everyone in any way he can in professional manner with a great smile. I know my items are save in this great facility iStorage is the top of the line storage facility, Thank you Karma

He explained me everything very good

Great storage facility. It's clean and spacious (indoor units) and the guy Atiba Edwards (who manages the facility) is very helpful to customers and have great customer service manners.

Atiba (the store manager) was very helpful when I was purchasing my initial cylinder lock and ensuring my unit was ready for move in — above and beyond.

Great customer service from Atiba

Great experience at iStorage in Crestwood, IL!! Atiba, the Property Manager was extremely helpful and curtious!! No issues when closing account. :)

manager Ativa I must say is at this store is very professional and sweet and just love the way he interacts and helps out his customers.. the Crestwood facility chose the right man for the job

The representative are attentive too my customer service storage area needs and payments reminders

I highly recommend renting a storage here! It was so easy and the prices were so fair. Atiba is an awesome guy, helps all the time and just gives the best costumer service.

I have two units here, they are so incredibly fair with the prices and Atiba, the staff member is absolutely amazing! He is very hardworking and does his best to satisfy his costumers. I highly recommend this storage facility!

Affordable, friendly, clean units, and helpful service.

Atiba took great care of me and showed me everything about my unit and the facility thank you so much for making this easy and being so friendly 🫶🏻

The manager was outstanding and his customer service to me. Atiba truly is in control of the Crestwood a Storage! I was very pleased with his service, and the way he took care of me.

Fantastic service, definitely recommended. Thanks again for everything Atiba.

Atiba was great to work with. Helped us work through an issue and help out a family member. Secure and easy access.

Atiba Edward’s is a very informative, nice, genuine, caring person who values the experience of the customer and values everything about the storage unit, and company itself! Very awesome guy and I hope everyone has the opportunity of dealing with!!! :)

Atiba Edward’s was very helpful and honest in the process of getting our unit. Highly recommended

Went in looking for a storage unit and was greeted by Atiba who is the property manager at the facility. He was very helpful with his expertise on what size unit would fit my needs. I’m very happy I decided to drop in at Istorage today. Thank you so much Atiba.

Great service same Day move in to great space definitely recommend good prices

Mr Aruba Edward’s was very knowledgeable ,professional, and helpful. I would recommend this Storage for anyone needing storage spacio.

Atiba was amazing, he has great customer service, made the process of getting a storage painless. I would recommend this location to anyone who is in the market for a unit.

Hello I would like to say I had a good experience when trying to look and rent a unit. The proper manager was very helpful

Great customer service from Aruba. He walked me through the process of getting a new unit. He had been that way every time that I have had a question or needed assistance. Joni

Good love it

Reliable. Very helpful. Good deals.

Went in needing a storage unit and not knowing to much about them. Manger Mr. Edwards was knowledgeable about the units and helped me pick out the right size that I needed and can afford monthly. So far I’m satisfied with IStorage and would highly recommend.

I would like to thank Abita for helping me get the right storage unit today! He is a very pleasant individual who knows the ins and outs of his job thank you so much!!

The price is very affordable, thank you Mr.Atiba Edward's for your assistance

Great customer service from Atiba at Crestwood location -

I just rented a unit and Atiba was very professional and showed good customer service. Thank you again.

Atiba did an awesome job explaining everything about renting a storage unit at their facility. He was very patient and understanding in meeting all of our needs. Great attitude and customer service!

This location is very convenient for me next to Walmart. The manger, Atiba, was professional and very helpful. His customer service skills is why I choice I storage over another storage company.

I had a great experience with moving into my unit very quick and simple. I really appreciate Atiba Edwards he had provided terrific service to me. Top Recommended Storage Facility.

I had a good experience and excellent customer service while booking a unit here. Atiba Edwards is the right person for the job. He knows the business, very detailed oriented and pleasant. I was beyond impressed with him and comfortable working with him. Couldn't ask for anyone better. He kept his word and made things go well.

Buenas atenciones 💯💯

Atiba gave excellent customer; kind and friendly, was very pleased!

Would just like to leave my compliments to Atiba for the awesome customer service. It is rare these days to receive generous and kind customer service especially over the phone. Atiba was nothing but courteous and extremely helpful with my issue. Thank you again Atiba

Atiba was very helpful and quick!!

Not sure why it's taken so long to get good management in this location. Today I had the best experience with management in 6 years. Very courtesous and understanding. You need this type of management in all your locations. I can honestly say today's service has been the best. Give this man a raise and praise for actually carrying about the business he works for.

Atiba Edward’s a really good worker he made sure I was taking care of keep up the great work thank you

New manager is a nice guy and awesome person. He was very professional and respectful.

I want to say the service I received from atiba Edwards was excellent i recommend this location. Thanks for the great service.

Atiba and Aj were great

This location, as well as the District manager( AJ), is very good at working with customers and has the patience to listen to all your needs. I definitely recommend this facility. There was an issue I incurred whereas the gate was not working and within a reasonable time AJ had the right people on it and I was able to get in with no problems. Thank you again.

Clean and well maintain

Needed some extra space. Just rented a decent size unit for my needs. Very reasonable prices. Flexible payment options. Secure premises. Monthly leases. No long term commitment. You can also go bigger or smaller depending on your needs midlease, no problem. It'll just be prorated. Also the manager, Jessie, is super cool. He helped out with all my questions and got me signed up. A-plus establishment!

Clean. There's only 2 dollies and customer do not replace them to area where they are stationed. Always have to hunt around for dollies.

Perfect

Nice and clean environment. The lady was nice and had customer service skills..

Nicole the representative was very professional, thank you!!!

👍

Great experience with iStorage in Crestwood, IL. Great service and price. Manager (Nicole) was the best. Thank you!

Thus far I have not had any problems the worker. Was very helpful

Everything went smoothly. The staff was very courteous and helpful. I have done business with the ISTORAGE in Crestwood, IL for a few years now. Have always had a good experience.

Facility was clean looked well maintained. Storage unit was locked but manager was very helpful in providing access

Super nice!

Trouble free

Mason is the consummate professional. He’s courteous, outgoing and knowledgeable.

Friendly Service

easy to reserve

I'm working to clean out a very large 10X20 locker. And it helps a great deal to have carts at your convenience. It helps a great deal. I have to use 2 at a time so thanks management for the great service.

We had a little trouble getting started with renting a unit. The computer was not cooperating, however the gentleman waiting on us was so patient and kind that we didn't feel inconvenienced at all. Once he got it straightened out, everything else went really smooth. I would definitely recommend renting from this facility.

It's All Good!!!!

They staff is nice. The storage units were kept up. Going in and out of the gate is easy.

Great customer service. I had no issues moving in or out of the unit. I have been with them since 2015. I finally got my own house in 2020/2021. They are a secure facility.

The amazing customer service from Richard and Sonia and other employees I dealt with at this location over the years . They always went above and beyond to give me a pleasant experience .

The manager was very nice

Great staff very professional nothing but a good experience throughout my stay

Everything was easy to understand process. I was able to just do everything I needed to do with no problems.

Sonya was amazing, such a great help and made sure I knew everything I needed to know. She’s so friendly and personable. Thank you for all your help Sonya!

The ease of reserving a unit online. The professionalism of the staff in assisting me with moving in and answering all my questions/concerns quickly. I also love the access gate and the property being well lit.

Great customer service from Sonya, quality storage space, simple & quick contracting process, and affordable. I could not have asked for a better experience.

The rental process was very smooth and the whole set up to get into the storage was easy as 1-2-3 . Looking forward to a successful move in! 👌🏾

Wonderful facility and Great staff

The lady that helped us!! Super nice and helpful and patient. She helped us yesterday in the late morning at the Crestwood location.

Fast easy to get just the right storage for the right price very friendly workers

From the time I was greeted at the door till the time i finished my transaction your employees made me feel so comfortable treated with such kindnesses and respect Sonya and Richard at your crestwood location are absolutely amazing made sure i understood everything you definitely can be very proud of them both so so professional knowledgeable again respectful kind thank you Sonya and Richard for making my experience with CubeSmart so amazing

The management was very honest and helpful with the size unit I would need. Everything was clean and well lit. The price for this location was within my budget.

A clean & nice facility Managers Richard and Sonya were very professional

Richard and Sonyia have given outstanding customer service! Would highly recommend this storage facility (:

Representative Sonja is always helpful and courteous with a pleasant smile

Came here today to look into getting a storage. The manager Sonya was so nice and very knowledgeable about the business. If I decide to get a storage in the near future would definitely come back to this location. If I can her 20 stars I would.

Sonya is always nice to deal with & she remembers everyone's name. I rent an indoor unit & find it conveniently located, very clean, & the common areas are well lit. They have carts for us to use and a garage bay we can pull into if needed. I appreciate that they place my delivered items in the unit for me since I almost never arrive before the office closes. There's even a restroom available to us.

Richard and Sonia are very good in what they do, always nice and keep the place up to part!

Sonya and Richard were great! Great customer service!

Very nice and clean place. Rich is the best !

Rich and Sonya will always take care of you. Great customer service!

Great place! Rich was the best! He helped my wife and I find exactly what we needed! Thank you Rich!

I’ve been tenant for a little over year and I must the service is great Sonya and Rich are always nice and professional always enjoy conversation great price very clean facility would always use cubesmart for my storage needs

This is a friendly location, the site is always clean and there is no clutter. Very professional staff. I would recommend this location to anyone.

Clean facility, courteous staff, great experience.

I am packing up my house so I needed a few boxes to store all my things. I stopped in to this location on my way home from Work to buy some boxes. I was greet by a man named rich who was very pleasant and helpful. He also told me about some of the deals going on for renting a storage unit to I have a place to store all my packed up item. I was very pleased and I am Happy I decided to stop in when I did.

Great place! Clean and Rich Osborne was able to answer all my questions. Very professional

Rich was such a pleasure to work for! I would highly recommend cubesmart and talking to rich if you have any questions

Great management! Service is excellent!

Rich was so helpful and polite! If you’re looking for some storage this place is the way to go!

Rich and Sonya are wonderful. Storage unit very clean would definitely use again for storage 5 stars great people

Rich was great when I stopped in for boxes.

Rich is a good guy to deal with cool place

Great customer service and a very clean facility!!! Rich is the man!

I stopped in to purchase some boxes, very nice facility! Rich was awesome and very helpful!

Great Customer Service, very Clean facility

Came in to get a unit and Sonya and Rich were so helpful and amazing! So glad I came here! I will support CubeSmart Crestwood

Thanks Sonya and Richard. Great service from the both of you. Great facility. Would let everyone know about Cubesmart.

Very good experience with rich and Sonia!

Had a terrific experience. Rich the general manager was super helpful.

I was looking for a storage unit close to where I am so glad I picked CubeSmart self storage in Crestwood First I want to say the service was very professional I got to meet Rich and Sonia that were so nice to me and showed me everything that needs to be done I highly recommend this place the service is fantastic

Came in today and needed a storage due to a move and got a great deal and was welcomed by Sonya and Rich nice facility and would recommend this storage facility

I've been a tenant for 3years and Rich and Sonya had been amazing, great Managers. I love the service I receive and enjoy coming here.

Very clean business and friendly staff! I will come back to do more business with cubesmart of Crestwood

I just have to say this is a very nice facility, the managers Rich and Sonya are some of the nicest people you could ever meet, I highly recommend this place

Richard Osborne is a great manager! Takes care of all of your needs! This is the best storage area around!!!

Facility is very clean. Staff is very pleasant.

Great employees

Nice place to store your belongings nice and secure if you haven't been there get there

Nice, CLEAN, well kept place for your storage needs. Pricing a shade under competition. Good 24/7 security. On my second year there.

Super easy and straightforward. Very nice facility.

I just want to write this heartfelt review about the manager Sonya at your Crestwood location. I have a lot to say about her, but I'm going to keep it short. But she is such a jewel. She's truly the nicest person you could ever encounter. She's been helping me along the way with my move and she is such a blessing. I just want to thank Sonya from the bottom of heart. Thank you so much.

Had an awesome experience with Sonya and Jay!! They answered all our questions and just had all around great attitudes and great conversation!!

Great staff and fair prices

Sign up was so pleasant and easy thanks to Sonya, the manager. She was a ray of sunshine in my busy (organizing & moving) day. She took me for a brief tour to show me the unit as well as the best way to drive up to it to make exiting easier. The property looked clean, secure, & safe. Sonya explained the contract thoroughly & asked if I had any questions. I wish every place that I go to had a Sonya. The world would be a much nicer place.

Great Staff here. Great service. Reasonable prices.

Love this location Sonya is the most sweetest person I have encountered in a long time. Keep up the good work Sonya you are a rockstar

Sonya at this location provides the greatest customer service I've ever received. She knows your name after only one meeting and knows your space number without looking it up. She is quite knowledgeable and very kind and helpful. She should be used to provide customer service training all over the country.

Great Staff!!!!!! Thanks for always looking out for your tenants!!

My experience was great both Richard & Sonya has good customer service skills. They are pleasant and answered all questions thoroughly.

excellent customer service given, by the weekday a.m. manager. outside area was very clean and the inside hallways and cubes were very clean.

CubeSmart Self Storage in Crestwood, IL. Is Fantastic!!!! The staff and Manager Sonya are very professional, polite, & REALLY CARE ABOUT YOU & YOUR BELONGINGS!!! I recently moved, like most people I was nervous. Sonya was very informative and happily answered all my questions, (I had a lot) She put me at ease. My move went smoothly. I, Highly recommend them. Also, their facility is clean & well kept. Security-top notch. Pricing for the units are reasonable. Jill 6/26/19

Rich helped us out a ton! I needed a larger unit right before the office closed and he was very patient with me and helped me out. It is very clean, great staff and good prices. Definitely would recommend!

The GM Richard was polite, informative and quick!

My friend and I came to get a unit. Sonya was so knowledgeable, warm and helpful. I would highly recommend this ultra clean, secure facility to friends and family.

This is the best storage place ever. Rich and Sonya are very pleasant to do business with. Very clean place and informitive staff.

Everyone was very nice!! And Sonya is really nice, she makes sure and show you how to work the locks for your unit. And how to work the gate. A++++

Quick, efficient, knowledgeable & fair pricing. I am hoping they will accept my homeowners policy to negate their $12 charge each month. I bought a lock in anticipation of acquiring the unit but they use a particular type of lock ($13) which is annoying but not awful.

This is the best storage place ever. Rich and Sonya are very pleasant to do business with. I have a business and I'm in and out almost every day and the service is great. I recommend this facility.

If you don't stop in and rent your storage from Richard, we'll you're just a doggone fool! Great customer service and hospitality. Made the pain of renting storage a seamless and pleasant experience. Great job hiring this guy, cubesmart! You earned a customer for life cause of this guy!

Great service Sonya and Rich. Very nice people. Nice clean facility.

Rich is on point and very helpful!

The staff is always friendly and helpful. They have done a ton of work on this site and added a whole indoor complex and upgraded the entire lot. That is the good. The bad? They have raised my rates three times in the last 18 months so plan on paying more than advertised soon after renting your space.

New customer. Super clean facility, convenient location, knowledgeable staff. So far, so good, no regrets. If you decide to rent at CubeSmart, be sure to bring proof of insurance (your residential insurance policy including declarations) when you sign the rental agreement. Otherwise, you'll be required to purchase their insurance for an additional monthly fee ($12 and up at this location).

Sonya made my decision easy and feel secure about storing with Cube Smart. Look forward to continuing the wonderful relationship with her and Richard.!

Richard is a rock star in his own right. He’s a good listener, thorough, and hilarious (without being over the top). My mom and I enjoyed the time we spent with Richard while securing a storage unit contract. It felt like we’d known him a lifetime. Prosessionalism at its best. If they had 6 ⭐️, I would. Sonia was a delight as well. She was very welcoming and professional.

Treana was great

The rep was very detailed and thorough when I checked in. She ensured I had all info needed to make my stay a successful one. I would definitely like to recommend these services!

Everything went smoothly online and in person. Shar Robinson was really nice and helpful!

Firstly, Shar is AMAZING!!! I called the day before in a panic and she calmed me by giving me options and assuring me she'd be in the office the next day. When you arrive, they walk you to your reserved unit for you to review it and make any changes if necessary. The interior units are climate controlled with access to dollies, an oversized loading area, ramps, etc. I was very impressed and have no concern for my items!

Clean, new place, but the first month is not free!! You have to pay a 1 time fee. Buy their lock. And pay for the daily insurance. So the free first month cost me $50. So beware of the deception!

Rich was great on the phone and even better in person. The site was very clean as well as the office. I feel like my personal belongings will be very safe

Decent

Shar was very helpful and informative as well as pleasent.

Shar was amazing! She was very courteous and friendly. She made this process very easy.

Helpful staff, clean and well lit.

I should have gotten the name of the woman working on memorial day but she was extremely professional and helpful. Did not expect that especially for working on a holiday - unit was really nice too better than expected and very easy to access. Well maintained facility 👍👍

Went into the crestwood location this morning. Was greeted immediately by Shar with a good morning. That’s a great way to win me over with custmer service. Greeting a customer first will tell you how the service will go from that point forward. She was very helpful and knowledgeable about the service. Let’s give a clap and half for Shar. She’s wonderful. If your in the crestwood area. Come see Shar for storage space.

Excellent introduction, tour and paperwork processing. Very efficient.

Shar was amazing to deal with. She was very professional and helpful

Shar answered all my questions, got me setup in no time!!! Great service!

They are great, staff is great (they are there for the customer), clean facility, good prices. I am in the in door building and I love the temperature. I recommend it to anyone in need of a storage

Great staff,facility,price and location!!!

I was referred to cubesmart the personal was so professional an helpful I'm very please with my choice I would recommend cubesmart Thanks

Everyone was very accommodating and helpful. I’m glad I decided to upgrade to an interior space.

My experience with CubeSmart was excellent from the start. Everyone is so helpful and kind, also very professional. I was given a great storage unit. Very clean. I would definitely refer someone to this location if asked where to go.

I have been a customer here for 4 years and since they redid all the remodeling and Paving there this is an awesome storage place.

Only utilized the space for 3 months, gated and well lit. What separates Cubesmart from the competitors is there customer service. The employees go above and beyond to help the customer and are always pleasant and extremely helpful whenever I have called in.

We have used this storage facility for two years now. The transformation has been amazing! Prices are great. Units are clean. Very helpful staff. The only business I have ever dealt with that truly tries to be sure you don't get charged a late fee!

Rich and Tatiana are GREAT!! Very professional and thorough! It is very clean; I highly recommend this place!

Tatianna & Sonya was a great help today

Tatianna and Richard are awesome people to do business with very friendly, helpful, and engaging. Love it

Tatianna was awesome she was able to get me the storage space that I needed and she took her time to answer all my questions plus concerns.

Tatianna is funny and awesome, low pressure and got us exactly what we needed quick. A++

Tatiana service was outstanding and very sweet. She explained everything nice and clear.

Great experience overall. Awesome customer service

I went here to get a small storage. I was helped by Tatianna. She was very friendly and she helped me pick the right size storage since it was my first time. Everything is new and very clean. Thanks Tatianna!

I recently rented a storage unit at this CubeSmart location. Tatianna, the manager here, was excellent. She was friendly, knowledgeable, and thorough in getting me set up to use my storage space. The facility itself is newly constructed, so it is super clean and pleasant to move into. I chose it because of it's proximity to both my home and I-294, as well as the fact that it is more affordable than the other two places I scouted out nearby. I'm pleased with my choice and would recommend to anyone who needs to store their belongings before moving to a new home.

Tatianna and Rich was so very helpful and went out of her way to get me.

Rich was very nice and made the process quick and painless.

My experience with Mela & the staff was the best. She was very friendly and most helpful. When I needed something she was right there. Great people person with a personality to match!! Everyone there was terrific and made you feel welcome. Thanks Again, Hank

I had an awesome experience. Charles was very patient, very professional, and very thorough. Excellent customer service. Although my unit had an old door, Charles explained to me that they will be replacing the door very soon.

I had a very pleasant experience when I visited the store (6251) to inquire about a storage unit. Charles greeted me as I entered the facility and was very informative about the options available to me. He assisted with picking out the storage unit that would be perfect for my needs. He insisted on showing me the unit so that I knew exactly what I was getting. I will definitely refer the Crestwood location to my family and friends. This store has great customer service and it is greatly appreciated.

Mela was very pleasant & friendly & was very thorough explained Cubesmart to us. It's important for customers to be explained things thoroughly so they aren't surprised with extra costs. This is a new Facility & 1st Impression is everything & Mela has welcomed another happy customer. Thank-you Mela & Cubesmart

Good service friendly people , safe clean secure storage ..

Had an amazing experience setting up the lease to rent a storage unit. Mela Jones was very knowledgeable and help me with everything! Thanks Mela!!!!!

I had to get a storage unit last minute! I was frustrated and tired. I felt really comfortable and relaxed when I entered the office. The sweet smell of candles helped change my mood along with the best customer service I've encountered in a long time. Mela Jones took care of all of my needs. I dont know how this place runs without her! :)

Very nice and respectful people in the office. Best bang for your buck and great hours!

Moving is usually a mess of problems. At least renting and loading my space at CubeSmart was troublefree!