Melissa at SecuteCare has been so understanding & helpful w my experience. Going through a difficult time & moving on your own as a single parent is tough! I really appreciated her interest she took in my boys and always gives sweet treats (:

Very helpful!

Melissa and Amber do an excellent job .

Great location good description on where the storage container were and easy access

First, let me say i have been using public storage for the past four months. In nice terms, it was miserable that being said the last straw was when they kept putting their own locks on my unit haven't i paid over 170$ in one payment anyways i was seeking another storage place for a few odds and ends nothing to important however somewhere to put my belongings i stumbled across this storage unit with reasonably fees so i booked online and unfortunately before i could finalize my payment i accidentally clicked off so i had to go inside expecting it to be a kiosk however it was a live person lol the individual was kind and extremely helpful they were absolutely a breath of fresh air after i set up my email etc i was able to get my fee rhings in my storage and get on my way i would definitely most definitely recommend this place

Very good experience. Melissa helped me out and was very friendly and knowledgeable!

Met the new manager Melissa super

Great experience, so nice and thorough.

Fantastic customer service.

Dawn was very accommodating and made sure that everything was taken care of upon moving in!

Helped my son move out of a temperature controlled unit here. Dawn, the on-site manager, was extremely helpful and friendly!! The units seemed very clean.

The receptionist was absolutely amazing. I love the customer service here!

Dawn was very nice and helpful!!

Awesome friendly and great service

Very nice property.... excellent customer service from dawn :)

Awesome customer service! Definitely going to recommend SecurCare on W Countyline to all my friends and family!

The property dawn is super helpful and sweet when helping us transfer into a new bigger unit

A very clean and up kept by a very sweet and caring property manager, dawn.

Dawn did a great job helping my mother get her gate code. She was very polite and provided a service with a smile

We love dawn!!!

Great customer service and knows her property very well

Dawn was super friendly and very helpful in getting me set up with a storage unit. Hope you guys know what you have in her. She is definitely an asset to your company.

Dawn was very professional and helpful with me while discussing options to upgrade my storage unit to a bigger size. She introduced herself to me while she was making her rounds on the property, and she was quite pleasant and fun to converse with.

Dawn was great. Walked in and she got me set up and going super quick. Thanks!

Great service and have not had one problem with billing or help when need. Dawn Hawkins property manager is very kind and helpful. I feel safe having my storage at this facility. Like every company that you deal with need the rent on time or you pay 💰 a penalty if late so do not ever be late. I totally get it as I want want my $ when due as well. Highly recommend this facility. Always clean and kept up. Have never seen a mouse.

Super safe, nice, friendly and extremely helpful. I would definitely recommend this storage facility to everyone.

Dawn was awesome! Very attentive to my needs and super friendly!!

Dawn, the property manager, was very detailed about the facility. She was very knowledgeable and polite when I had questions. I would recommend this facility to anyone trying to put there furniture in storage.

Dawn was so sweet and she made us feel very welcome. Always does. 10/10 customer service

Dawn is always very nice, very helpful and has answers for everything! When we first moved in we didn’t have a lock(the last place my daughter rented from they included a lock) and she had an extra!

Amazingly friendly and kind, great customer service

Very friendly property manager

Dawn is very respectful and helpful helped me load my unit

Dawn is the best!!

Reserving online was super quick and easy! Dawn was wonderful and very helpful! This was my first time ever having to rent a storage unit and it was a last minute urgent need. Dawn helped make a stressful situation much better!!

Dawn is wonderful she is willing to help anytime we love her she is why we’re here.

I had the best customer service talking to Dawn at Secure Care Storage at 920 W County Line Rd, Indianapolis, IN 46217. She was very friendly & helpful, she was so friendly & kind. Laura Harper

Dawn is the best! She was so patient, friendly, and thorough in helping me find a storage unit to meet my needs. She took care of every detail and followed up as promised. The unit is clean, well lit, and easily accessible.

Dawn at the front desk saved me big time! I needed a large inside unit on very short notice. She moved things around spoke with management and got me exactly what I needed at a very fair price! I don't believe I'll ever need to go anywhere else if this is how SecurCare is operated!

Had an issue getting into my unit because of the lock. Dawn went above and beyond to help us out! She is amazing!!!

Dawn was extremely helpful and courteous

Great customer service.

Great customer service!

I couldn't remember my gate code so I went into the office for assistance. The staff was so friendly and inviting. They quickly solved my issue.

I would like to give a big shout out to Dawn, the manager at Secure Self Storage at store #714. County Line Rd. Indianapolis IN. She is very courteous, polite and helpful. She is an asset to the company. Hard to find good people in todays world.

I have used a few different storage companies and this is by far the best. Dawn, who operates the property, is wonderfully communicative about anything pertaining to my unit and her availability and friendliness is truly unmatched. I have recommended this location to my mom, and now I am recommending it to anyone in search of somewhere safe to keep your things!

Great experience. Great location

Dawn is the best!

Office staff is great! Friendly & helpful

Secure Care Store Branch #0714 is a very friendly & understanding buisness to work with. Dawn, the manager, is always courteous & willing to help with questions, concerns, & giving necessary information. When I think of Secure Care, I think of Dawn's knowledge in keeping our items in storage safe.

Dawn has been extremely helpful and very accommodating to help me with storage boxes for a big project.

Great management and clean environment.

I have never had a storage unit before and Dawn so helpful showing me how to use the cylinder lock. Thank you Dawn and keep up the great customer service!!

My son Josh and daughter in law were in a pinch and Dawn Haskins went the extra mile! I Recommend this storage company to everyone

It’s hard to find such awesome customer service nowadays. You can really tell the PM Dawn cares. Highly recommend this location.

We've had a unit for a couple of years. Definitely recommend. The cost is very affordable and competitive with the area. Nice staff.

Dawn and Dylan were very helpfully with my storage rental. Great place to place your items and great customer service. Storage unit is very very clean!

Dawn went above and beyond to help me! I never experienced such kindness or compassion from anyone working at a storage facility! Most people/property managers that have worked here in the past or that I’ve met throughout my life having several units throughout the years with different companies had never treated me so kindly! You can tell her job is more than a job, and her customers are more than customers to her. I appreciate everything she does to keep the property and my possessions safe aswell! The property has really changed for the better since she’s in charge of it!

Dawn was fantastic helping me choose boxes!

My agent C weasel was very nice 👍. Happy customer.

Management can truly make or break the customer experience, and Dawn knows how to take care of her customers. Her communication is exceptional, which only compliments her kindness. She always makes herself available to ensure issues, concerns, or questions are handled in a timely fashion. She takes such pride in not only the property upkeep but how she treats each and every one of her renters. She has made THIS storage facility one that is preferred despite previous rental increases, negative encounters, inconsistency in rules and payments, and unavailable on-site customer service. Dawn has changed this location for the better by going above and beyond, being available even when she shouldn't be! Thank you, Dawn, for making my experience with SecurCare a positive one!

It’s very convenient, This facility is 5 minutes from my house. Dawn is a pleasure to work with. She’s friendly and professional

It was wonderful!!

Dawn is awesome

Great service!

Dawn is awesome!

dawn is amazing, very nice, the best customer service:) thank you

Dawn is Amazing and very professional and helps with all my concerns.

Great place and well maintained. Manager is helpful and professional.

Dawn Hawkins was extremely helpful, we store at a different site and had some complications. She came over to our site and set everything straight for us without hesitation.

Clean facility, and Dawn makes everything easy for me. Thank you Dawn!

Dawn is amazing! Thank you for all your help and patience!

Dawn is awesome person and very helpful

Dawn is very friendly and helpful.

Dawn is the best Five stars

Great service and a great storage place. It is always clean and a nice place. We had our space for 4 1/2 years. Dawn was very helpful to us.

Dawn was very helpful with setting me up for a unit. She was also so very friendly and as helpful as anyone could be! Great place to work with.

Super easy move in and super friendly staff!

Must get great prices and Dawn is awesome and very helpful look into them for storage units and great deals.

Dawn, the Manager, is very friendly, transparent, helpful. She’s always quick to return Any of my calls or emails to help with any need/request I have. For example, when the automated system has been down/not correct with current info on My 2 Storage Units she quickly lets me know the correct amount due. I’m very happy that she’s the property manager now. Things run MUCH more smoothly since her take over in the last year. I only have good things to say about this location and Dawn!!

Dawn is a great person very friendly and goes above and beyond for us. She's caring and compassionate which is rare these days.

Been here many years. Dawn is by far the greatest manager we have had. She may not be in the office but you are sure to find her out on the property planting flowers, raking leaves (in the snow) or even cutting apart furniture to make it fit in the dumpster. She takes pride in the property and goes out of the way to meet her customers an get to know them. She's always smiling and bubbly.

Great place to store your stuff.indoor units or outside units. They have lock or boxes for your moving or storage needs. And Dawn the property manager is always great and willing to help with any issue

Great clean place. Has a live on site manager which I like. Dawn is very friendly and helpful.

I am very thankful for the new manager Dawn. She is very helpful always a pleasure to talk to. Dawn always goes out of her way to help her customers. Thank you

Dawn was very helpful and courteous

Dawn is the property manager and is very helpful and efficient in the care and security of the storage units. I have used this location many times over the years and so far she has been the best ever! Very friendly and helpful... She really care about the security and cleanliness of the property! My wife and I love this lady!

This facility is Awesome. Dawn is so very helpful and friendly. She is always nice and kind and always willing to help us. I would recommend this location to anyone.

Dawn is very friendly and helpful

Dawn is the new facility manager there and she is just great!!! People could learn from her on how to treat people. She also has the qualities you can’t teach, but are ingrained in them!!

I've never had a problem with them. Staff is very friendly, and it's very clean. The prices are very reasonable.

Staff is very friendly and helpful and the some of the best prices around

This is your next storage place! Staff is very helpful and welcoming. The manager is awesome.

Place is always clean and never any issues with bugs, dirty, water leaks or anything. Best one I've used anywhere.

Fast seamless

Awesome experience everytime

Great people, great facility...

Great company! Don was very polite helpful and professional!

Came in spoke with Zack Zack was good at his job Totally recommend this place

Bill and Donald were great!!!

Nice facility good people to do biz with

This was such an easy process. It was all done over the phone and I was given immediate access to my unit. The office person I dealt with was super friendly and helpful. The unit and building it was in was clean and convienent to access from outside. Very affordable and secure.

Very friendly service, And nicely maintained facility!

My experience has been outstanding. I was able to get in and get everything stored safely and the staff worked with me to make sure everything went smoothly. I had the pleasure of meeting Felicia who was outstanding and accommodating to work around my schedule, and help me get everything I needed taken care of. <3

Priced good and the lady at front desk very helpful!

Great place secure and the staff is very friendly

Amazing!!

Excellent service!

Bill was great to deal with and made it a fast and a pleasant transaction .

Bill was extremely friendly and helpful with the process of getting a storage unit. I had my toddler with me and he was patient with me as I was chasing him around while trying to talk and sign a contract. I definitely recommend extra space storage and valued their great customer service!

We love Extra Space Storage. Wonderful Management and Units. Wouldn't consider using any other facility.

Very friendly fast clean!

Gentlemam was very helpful in getting me what I needed.

Very professional!

Good customer service

Tina and Amanda were very kind and helpful!

New to the facility and I have no complaints. Amanda and Tina are a pleasure to work with. The facility is extra clean and overall a great atmosphere. I highly recommend this location!

Tina was great made storage easy

Very friendly. Gave me a 10x10 for the price the public storage was going to give me on a 7 1/2x10. Whatched 24/7. Great location. Property manager is awesome.

Very helpful! Excellent customer service! Would highly recommend!

Storage unit was ok Amanda was awesome very helpful will come back even if units are JUNK just cuz she was so nice

I love this place!!! Amanda is wonderful. I've had the worst day ever and she made it so much easier to make this transition. Highly recommend Extra Space Storage on W County Line RD!

Clean nice environment. Great customer associates and friendly

They are friendly and very helping.

The staff very helpful and friendly. They made recommendations and helped me with my needs.

Very friendly ,polite, willing to listen and if able will accommodate your needs.

They are polite and professional

I've been renting storage space here for years. The staff is very friendly and helpful.

Great experience! Amanda and Tina are great!

Tina and Amanda are awesome!!!!

Fast and friendly. Very up front about cost and helpful. Thanks

Amanda impressed me very much she knew everything that I asked and was able to find me the perfect unit for my needs and was very friendly and outgoing and made me feel very comfortable and I will be doing more business through this company because of her

Tina has been great, because of her detailed tips on how to keep my belongings dry and safe. All my belongings are in great condition as I prepare to move out thanks to her.

Extra Space has the very best customer service. Tina was very helpful throughout the process ...we had a great overall experience.

Very nice facility and manager was super helpful and friendly :) great online deals!

Very helpful.

Tina was incredibly helpful when getting my storage unit and very friendly. Would definitely come back.

Great quality storage

Tina was a great help. Thanks!!!

Fantastic! The best location I've been at so far!

Had a great experience at extra space. Amanda was a pleasure to work with and shows great care and enthusiasm with her tenants. Very clean facility

Thank you Tina for all your help getting me checked out quickly without issues!!! :)

Friendly& fast service😀 Got every thing I needed plus education on storing my items. Thanks Tina!

Tina was very helpful with setting up my new storage unit! The service was very personal! And Highly recommend!

Very customer friendly. Loved Tammy she did an excellent job. Answered all of my questions, and affordable facilities. Professionally maintained.

Amazing customer service, friendly and very helpful. Was clean in office and storage area was clean. Would definitely recommend to family and friends

I have had my items at this facility for 3 years. Tina in the office is extremely helpful and friendly. My items are safe and secure, never had any problems.

Absolutely wonderful! Tina was amazing! Made every effort to give me the best deal! Amanda was upbeat and friendly as well! Really great staff! Great business! Thank you so much!

I am a landscaping vendor for this site and amanda is great to work with. always a pleasure working with them.

Have rented from this facility for over 4 years now, staff has always been knowledgeable and very helpful. Current managers Amanda and Tina have been very helpful to our long-term needs and go above and beyond when we have something come up. I have rented additional units for personal use while being here for our work unit and have been very happy with the service as well.

Tina and Amanda were great people and I had a wonderful experience!

Aly was great and very friendly.

I had a great time, the two weman were great.

Great customer service

Great service! Tina and Mandy were fantastic taking care of my needs. I had to do a double move over the summer. My original calculations for storage were definitely short. As moving day approached, they were both able to quickly and easily get me more storage to suit my needs. As I moved out, it was very simple. The office staff was always friendly. The units were clean and secure. I shopped around when looking for storage. I was already content with the offerings here. After doing business, I'm impressed.

Tina was a blessing! Thank you for all of your help in our time of need. Extra Space, was exactly what we needed!!

Paperwork was online, in the office, done very quickly. The representative did an excellent job of explaining the terms and she showed me the space. Everything was done within 15 minutes time.

My experience with Mandy Long has been exceptional. With the excellent customer service I received and the very clean and well maintained storage units, I knew this was the place for us. Extra Space Storage manager has outstanding customer service. She has been very helpful and made us feel secure and always worked with us to understand our situation. Thank you very much -----

I would definitely recommend this facility. Mandy is very easy to work with.

I really like using Extra Space Storage. Important things that I considered when looking for storage include no bugs, no vermin, no smells,no leaks, comfortable working environment, convenient location and affordability. Mandy Long and her staff have been friendly and gracious in helping me with payments and in securing another locker for me most expeditiously. I will miss you when I move. 5 stars for all of you.

We have had nothing but good experiences with Extra Space Storage. The facility Manager, Mandy Long is awesome and makes the day to day operations a pleasant experience for their customers. Sincerely Jeff Vaughn

I have used this storage facility off and on for extended periods of time for several years. I have a small business in the area and have leased space at the Countyline and Peterman Road location to store my business equipment. Although the facility has changed names and owners a few times in the past several years the management and customer service has remained excellent. Mandy, the onsite manager for the past several years was absolutely great to work with. She is very pleasant and professional and has always went the extra mile to accommodate my needs and to make sure my storage experience was top notch. My business storage needs outgrew the available facilities but I would use them again in a second if things were to change. I would highly recommend this facility to anybody in search of indoor or outdoor storage. It is clean and well maintained and Mandy and her staff will do everything they can to make your rental experience a great one.

Mandy is great to work with and very professional. The facility is clean and we feel safe coming there.

Very friendly and professional staff. Clean and accessible.

In the 4 years I've had a storage unit there I've never had an issue. Mandy is a great manager. Before ending up here I looked around at other places. Mandys helpful and friendly attitude is what made me decide to stay.

I have used Extra Space Storage in the past when I was moving from Oklahoma to Ind and then ultimaitly to Florida. Once I moved to Fllorida I no longer needed the unit. The manager is fantasic, she is so helpful, from helping you load and unload your car, calling to remind you of payment. She expalained every thing completly to me, form how much space I need and why air conditioned unit would be right for me as I was staying long term. She is so positive and upbeat. Her knowledge of what you need puts your mind to rest. The facility is clean at all times. If ever I find myself in the Indianaoplis area again I would rent space here.

This place is great! I found them because of the air conditioning units, however I stayed over the last two and a half years because of the great staff positive attitude! The store manager goes above and beyond to make sure that your day is as pleasurable as possible everything from helping you unload your car to calling to remind you that it's your time to pay to helping you pick the right size space. (You always need bigger than what you think) I won't go anywhere else for my storage needs and I recommend it to all my family and friends!