About this Facility
iStorage Self Storage Facility at 2010 South Seneca St in Wichita.
About this Self Storage Facility on 2010 South Seneca St.
iStorage at 2010 South Seneca St. is your next storage solution! Whether you're in the middle of a move or want to declutter your space, we can help you achieve it! With excellent security and storage unit features, we will meet any of your needs. With a convenient location near the neighborhoods of South Central, Stanley/Aley, Mccormick, you'll have easy access to all your belongings. Reserve online today or call if you have any additional questions!
At iStorage on Wichita, your peace of mind is our top priority. We take pride in providing security measures that aim to maintain a safe environment for your belongings. Our facility is equipped with on-site security cameras, electronic gated access, a fully fenced facility, and well-lit areas. We understand the value and importance of your possessions, so we go above and beyond to maintain high-security standards at iStorage.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units range from 5x5 to 5x15. The compact 5x5 unit is similar to a small closet, perfectly fitting a few medium-sized moving boxes, a dresser, and a small bookshelf. On the larger end, the 5x15 unit offers a walk-in closet space, ideal for storing a sofa, mattresses, and several large moving boxes from a one-bedroom apartment.
Medium Self Storage Units
Medium Self Storage Units range from 10x10 to 10x15 and offer versatile storage solutions. The 10x10 unit is ideal for fitting two bedrooms' worth of furnishings — such as nightstands, bedframes, mattresses, and dressers — and is roughly half the size of a one-car garage. For those needing more space, the 10x15 unit, which is about the size of a small one-car garage, can comfortably accommodate the contents of three bedrooms or a medium-sized apartment.
Large Self Storage Units
Large Self Storage Units can be offered in sizes of 10x20, 10x25, and 10x30, providing ample space for larger items. The 10x20 unit, comparable to a standard one-car garage, is ideal for storing the contents of a small house or multi-bedroom apartment, such as full living room and kitchen sets, along with two bedrooms' worth of furniture. The 10x25 unit, similar to an oversized one-car garage, can comfortably fit a car or furniture from a medium-sized home, encompassing bedroom sets, appliances, and whole living and dining room sets. The 10x30 unit, mirroring a one-and-a-half car garage, is spacious enough to store belongings from a 5-bedroom house, including large appliances, TVs, sofas, dining and bedroom sets, and a substantial number of large boxes.
Garage Self Storage Units
Garage Self Storage units are often available in sizes 10x20 and 10x30, suitable for cars and smaller vehicles. The 10x30 units are particularly advantageous if you need to store more than just your vehicle, providing ample space for other personal items and ensuring a versatile and secure storage experience.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, check, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
Property manager was super friendly and helpful. I'd never rented a storage before. She explained everything, and was more than happy to answer all my questions. She made the process very easy and was so kind and friendly through it all.
Quick to respond.
Karinna is wonderful and Patient. The prices are worth it
Property manager is super friendly, extremely patient and very friendly. Overall very friendly! Will continue to do business here.
Best self storage place in the city, Karinna was friendly and did help me and explained all that things i needed.
Very friendly fast service. Nice place with wide variety of sizes and decent prices. Conveniently located.
Me gustó mucho la antencion que nos dio Karina, nos explicó muy bien, nos mostró el lugar y contestó todas nuestras preguntas. Definitivamente recomiendo istorage self storage .es por demás decir que hablan español!!
Staff was friendly and answered all my questions. Really went the extra mile to make sure I got exactly what I needed.
I love this storage. Very professional and helpful. I have used them several times and I'm a very happy customer!
Great help at the front desk. Karinna was Great!!!
Very secure place and very friendly staff love this place
Love the storage... Nice and secure
Fast and friendly customer service, they was able to meet me needs, I would use them again in the future if needed. A couple things I would change is having 24/7 access, and a flat driving surface everywhere in the facility,
Very understanding and great people!!
Excellent service.
Good
Good
I recently purchased A unit from here and I just want to Say I receive the best customer service ever I will be renting here from now on thank you so much
Knowledgeable and courteous!
It was very quick and easy. The customer service was excellent! Me and my granddaughter was very pleased with the location and the pricing and the person that helped us.
Extremely helpful. Helped in making sure I know what I'm getting and even helping to make sure I have the best deal for what I need. Great service.
Great customer service Karinna was very helpful and knowledgeable.
Wonderful service, very helpful and nice.
The worker who lives there was very friendly and helpful. Keep up the kindness...
Great customer service!
this storage facility is probably the best experience i’ve had! i believe the manager is what makes it special. she is professional, aware of her site, and makes sure to help!
my husband currently rents a unit from this facility and we have nothing but great words to say about iStorage. the young lady who works up front is amazing and helpful. she definitely goes above and beyond, even when she’s off clock. have been here for a year and will continue to choose istorage. thank u
Friendly staff, very professional, good price ,clean facilities and all around a great experience will be back
Great management very professional wouldn’t go anywhere else
great place !! made my storage needs affordable and Karina was so helpful and professional ...
She was great friendly a d heap
very nice customer service would recommend
The receptionist is super friendly but there is hardly anyone here. I need to make my payment and I want a printed receipt. I don't want to do it online. I want to talk to a person standing in front of me and pay and get my receipt. That way I am on camera paying my in case there is ever a question. It is a good place very clean but there actually needs to be someone in the office during office hours.
The property manager is wonderful to work with!! Super nice and friendly! Thank you for such an amazing service!
Great customer service was straight forward with everything great service from Karinna
Karinna was very helpful, she answered all questions I had and was super nice. Would highly recommend them for all storages needs.
I had a wonderful experience here, Karinna was so helpful polite I would definitely recommend coming back here again
The girl Karinna was so nice an helpful. 10/10 definitely will be back
Karina is a great worker !!
Excellent service from front desk. Assisted me w obtaining a larger unit for my price range and the help I needed! Truly a weight off my shoulders. iStorage 100% recommended!
When I went to rent a storage unit, the young lady was very kind and helpful.
Right place to rent from and great people to work with
Karinna fue maravillosa gracias
Great rates and friendly service
My experience was amazing. Karinna is such a breath of fresh air. She made me feel important and appreciated. She answered every question without hesitation, was well spoken and represented the company with true professional. I'll recommend her everyone I know.
Karinna is so helpful and istorage is much better than who we were previously using! You definitely can't go wrong with them.
Very friendly
Love it.
Very well kept together storage. Very clean, good hours and prices, Karinna was very friendly and knowledgeable.
Karina was incredibly helpful! She answered all of my questions! This place is very nice and clean! I highly recommend this place
Have had this storage & they are great!
I’m giving karinna the lady who helped me out a 5 star for her professionalism and customer service and knowing what she was talking about but the security part of the facility more like 2 your boss needs to work on that end of the place for sure
Came in with a few questions and the customer service was great! Karinna was VERY helpful, and was very thorough with answering all my questions!
Great customer service. Karinna was awesome answered all my questions. Very fair prices.
The customer service I experienced here was so great!
They are amazing they are willing to work with you. They have been amazing with my experience. Have been the best place I have used for storage in years. Management is amazing.
I was in to check on getting a shed. Karinna was very helpful. I didn't even have to ask any questions/ She had all the info.Thank you for all your help.
Karinna was excellent 💯
Clean and friendly staff. Very nice business
Nice friendly people.
These ladies in the Seneca Office is the best and very friendly Service
Very friendly employees. Worked with me when I cancel my unit. Was renting for over 6 years.
Tim was SUPERCALAFRAGELOSTICEXPIALIDOCIOUS!!!!!!! Thank you!!!
The office personal are incredibly efficient and kind.
Jennifer and Corinna helped out with a stuck lock
Super easy and great customer service from jae I recommend and first month is 50% off
Excellent
On behalf of stanley aley " jaterra was super helpful and gave me a deal on a unit
J was really nice and helped me out a lot today
Shanties helped me through the process of getting a storage unit for the first time! She was beyond helpful and knowledgeable and got me exactly what I needed for a great deal! Thanks so much to this lovely lady!!
Shandie is the best always willing to go the extra mile I would give her 10 stars if I could
Shandie was very helpful with setting up our reservation and was knowledgeable about what we did/didn’t need. 10/10 would recommend!
Shandie is AWESOME! Very helpful and keeps the place clean and you just dont find people like her anymore. The only place ill use for my storage needs THANKS
Shandie, who works at the S Seneca storage is great and easy to work with. We really appreciate her courtesy call reminders. I would refer any friends who are looking for storage to her!
Moving can be very stressful, with the sale of our home and buying a new home we needed storage space. Shandie was very helpful and made renting a breeze.
I love it here Shandie Is The Best
This is a very well managed facility
First and foremost, I must admit that this is the best customer service I ever had in a storage unit. Thanks Shandie!!!
Drop some stuff with someone
I have stored with these guys 3 different times. Twice at this particular location. A lady named Shandy runs the place . At least that is all I ever working there. Always gets me a good price, and it doesn't take forever to finish the whole process. I might get a discount if you tell her I Donnie sent you. 4
Very clean storage unit and shandies was very nice and professional made me feel at ease with my selections
Shandie is amazing. The property is very clean and the prices are great. Check them out for sure.
Amazing customer service and hospitality. Priced right. Each building has a downhill slope around it to ensure no water damage and the spaces are clean well lit and tall so you can get the most out of the unit you choose.
This place is Awesome.Location is perfect for my needs.Its always Super clean and SHANDIE at the office is Super awesome and Helpful. I would surely recommend iStorage as a place for storing your Items Sincerely Robby
I am very happy with istorage on Seneca in Wichita ks., The grounds are well taken care of and the manager is very friendly and personal.
Shandie was courteous and helpful and prompt. She did not keep me waiting, and was patient and clear. She showed a sense of competency and honesty. Since I was from out of town, I appreciated that.
Shandie was so nice and helpful! Was an easy reservation experience and check in. Nice atmosphere. Easy gate access!
It was so easy to start the service online. The manager was nice enough to move my unit up front for easier access. Thanks Shandie on S Seneca.
I've been using Istorage on Seneca for half a year I have had zero issues with either unit ..the manager (shandie) keeps the property clean and upkept and she was very helpful when I had questions about billing .she was helpful when I wanted to move units to bigger size and then later when I condensed down to one unit ...thank you shandie and istorage
I have been using istorage dornabout 2 years Shandie has always Been a pleasure to work with.
The staff is very kind and polite, especially Sky. Definitely recommend. (:
Worked with Shandy on getting a new unit, she was very professional, showed me where the unit was, and it was a very pleasant experience! Would recommend!
Went there to pickup something from someone and was pleasantly surprised. Nice and clean, gated access, and if you need help the office staff is available. Update: I like the place so much that I now have my own unit there. The staff is so helpful and friendly. She helped me save money when she saw how little I am storing and put me in a smaller unit. I Highly recommend this place for your storage needs.
Good service. Very nice
My experience with IStorage has been awesome. Great customer service and saving money is a win win in my book!!
friendly and clean was very helpful
Just picked something up from someone else there
Everything was extremely easy to set up. Both ladies who work here do an amazing job. Set everything up from colorado and when I got here, I decided i needed a bigger storage unit. The woman who was there when I arrived made everything simple and was more help than I could ask for
Its one of the best storage units have ever used enough space for everything i had
Shandie has always been friendly & a great help with questions or anything else I've needed. Great asset to your company.
Great place. Excellent customer service. It's very secure and safe. Shandi is great to work with
Nice place with great service very helpful and nice
Shandie was amazing help. I told her what I was moving in and she got the right storage unit for me!
My experience with the business and the person in charge her name is Shandie I had a very good deal she was interested at all times that I understood and was safe very professional and friendly 💯 recommended
Shandie was very helpful with all my storage needs and was really quick and explained everything. Love the location as well ! Thank you Shandie !
Shandie is amazing and such great help and has amazing patience.
Very good experience! Shandie the property manager is super sweet and helpful definitely will come back.
I e been renting for about three years. There has been several issues with the gate and a lot of turn over in staff. I WAS NOT HAPPY! Went looking for a new place. However, for the last year or so, Shandi has taken over. RHINGS HAVE CHANGED. This girl is on top of it! I rent the largest unit possible. She made sure it was clean and ready for me. She saved me by calling to say I left my storage unsecured and waited after hours until I could get there. That’s customer service at its finest. She even listens to me when I vent and ramble on about life. She is the ONLY reason I have stayed. Thank you Shandi. Sincerely
Very kind polite staff fast service
The manager is really great and down to earth and the place is well kept up with great pricing.
This storage facility is affordable. The staff is friendly and helpful. I would recommend this place for your storage needs.
The manager, Shandie, is a really nice person that actually cares for her customers needs and wants the best for them. I will definitely come back to this storage when I’m in between moving to a new home.
Shandie is amazing and helpful and efficient!!
The manager was great, answered all my questions, and the facility is clean, lit up, and secure. Im storing a car and other valuable possessions. I feel they will be safe.
Great experience. Fast quick and easy set up
Great service
I love the caring of people, NOT the bottom dollar.!!!
Shandie was the most helpful in getting me what I needed. Highly recommend for all your storage needs!
IStorage is very flexible they are much worthy of your money .... I have nothing negative to say about them
The property manager, Shandie, was very friendly and we felt that she went above and beyond to make sure we had a great experience with iStorage! She was more concerned with our needs than clocking out and we've seen her helping other customers, always giving her time to each of them as they needed it. Thank you Shandie, and thank you iStorage!
Great prices, and the staff is kind, courteous, knowledgeable, and pleasant! And shandie is the best, ever!
She was very friendly and helpful answered all my questions showed Me where my storage would be and and gave me options
Very nice and helpful
Very nice and helpful
Excellent staff,fast easy, clean.
Sandy is a very nice person I went there from Chicago I called from Chicago and she had this storage waiting for me this place is quiet nice clean I will recommend this story I self storage for anyone I'll be written from them maybe in the future as well for a bigger storage I love the service sent shanty is so nice 👍
Shandy has friendly, helpful and very professional Everytime I had questions. I was a victim of a breaking in my unit and notice as soon as she arrived at work and notified me and the police immediately. They were able to identify the suspects with her help. She stays on top of things, no doubt about it.
My girls sky gotten a storage unit with istorage self storage, at a amazing price and she said she loved how it was an easy process of renting one. I appreciate it. Thank you! -jake
Shandy is amazing attentive kind and just all around great customer service.
Very well maintained
Fair and affordable prices. Clean property and secure.
Great service!
it was simple to rent, very clean facility! On site manager, Shandie was very nice and professional, she is either in office with smiling customers or she patrols the area in her car, making sure all is secure and guests are ok. Very personable. This storage unit I highly recommend, secure, clean and smiling happy on site manager, If she doesn’t see you for awhile , do not be surprised to get an email or text to make sure your still kickin, lol affordable can’t ask for much mor HOOD JOB SHANDIE AND IStorage TheTroyster and his beautiful wife Crystal gives 2 thumbs up
Very nice people
Great service and Sadie is amazing
Love love love this place! Clean units, no hidden fees and Shandie is always more than welcome to help out or just keep conversation while you are in her office w paperwork or to pay. Love this place and you will too!
Shandie was absolutely amazing. Never expected to have a good time getting a storage unit but that is exactly what happened today! Highly recommend and glad I decided on Seneca’s iStorage.
Friendly staff and very helpful and accommodating
Friendly staff, good experience so far, they really want the extra mile to help when I needed it, even though it was after regular hours. No complaints at all about the staff or the units.
I love it will use again the staff there were very polite very acknowledgeable and very helpful I will definitely be using the storage unit again
Shandie, was very helpful in picking a unit and made it super easy.
Shandie was a great help. Got our original unit upgraded to a larger one without any problem. She showed us the two units so we could decide which one fit our needs best. Explained how everything works and left us feeling confident we made the right choice to store our belongings.
Clean and organized business. Easy access to the storage. Close to my home. Everything is fine.
I had a smooth experience when renting my unit. No problems, Shandie helped me & was very nice & patient, since I had no clue what I was doing. When I came back later that day, my gate code worked perfectly - I'm so glad access is available till 10p. Thank u so much for making my experience trouble free.
They were nice and help me figure out which unit would be best for me
Fast friendly
Good pricing, great customer service. It's refreshing to have a company that is actually committed to customer satisfaction. Thanks, Shandie!
Shandi is really a positive and friendly employee. She is at the S Seneca location. She is very knowledgeable and enjoys her job. Thanks Shandi
I'm a repeat and also a current customer here. Shandie and her staff are top notch, they go above and beyond what you would expect from a storage company.
They have always been extremely helpful!
Excellent service
We had an unexpected move which y'all know is extremely stressful. Shandie has been amazing! My boyfriend rented our unit online and has dealt with Shandie through the entire process. She has been so helpful in making this a bit less stressful. I would definitely recommend them to everyone!
Shandies is one of the nicest people I have met in this type of business. I applied online and already got my gate code and storage unit ready. I haven't even moved in yet and she has stayed in contact with me on any questions I might have.
Shandies the most down to earth customer service person in the world!!! I wouldn’t go anywhere else locally, she’s friendly respectful and puts the customer first.
Shandie is very awesome!! Very good people to work with, great service. Best experience I’ve had in my past storage customer service experiences.
They're really good people's so friendly & courteous. Will call u if anythg is suspicious or sumthg that u need 2 B aware of. GOOD PEOPLE'S man GOOD PEOPLES.😊
Shandie is the best she knows how to make you feel welcome living my home after 4 years couldn't have chosen a better place thanks so much iStorage Big thanks to shabdie
Shandies really knows how to do her job. The experience I had while I was there was outstanding she knows had to welcome people in with such love and grace thank you shandies
Shandie is so wonderful! She is super sweet and helpful!!!
Let Shandie take care of you on Seneca she's been the best too wrk wth
Location on S. Seneca is kept clean and secure ,Shandie is great ,she always waves and speaks if she sees me, she is always helpful whenever I need something .
Shandie always has the best attitude and is so helpful!
Comparatively cheap price. The staff named Shandie is very kind and helpful. I would really recommend others to go in and check out the iStorage.
Got a storage unit last month and really happy with the service. Shandie made the process smooth and helped answered our questions/concerns. Highly recommend to anyone who is looking for a storage unit now.
Always friendly and always
Good company A ++++++++. Shandia is very helpful when I have questions about my billing info.
I have been renting storage a little over a year. The price is fair. The service in the front office is great.
My name is Catherine Beaver. I'm sharing a review for Shandie the manager @ the iStorage off Seneca in Wichita Kansas. I've had my property housed there for 3 months now. And each time that I've had to call or stop by the office I have been treated with the utmost respect and courtesy. And whenever I check on my property everything always seems to be secure and in place. Thank you, Shandie.
Excellent place to go if you need storage. The location is what drew me in, but the great customer service keeps me here! The Seneca St. location is the perfect fit and Shandie is wonderful-Thanks!
Shandie is super nice and helpful
I have been using iStorage for only a short time but Shandie and her staff are by far the best. They are always friendly but very professional.
I had a great experience with shandie. She was very helpful and very nice
Such a nice service, from the beginning to the end. Nice customer service on Seneca St with Shandie.
your employee shandie was extremely kind, patient, and treated me with the upmost respect!
I went in to get some price comparisons and was greeted with a smile and a very knowledgeable person named Shandie. She was very helpful and friendly, which is something hard to find now a days. I highly recommend this place for any of your storage needs
The manager at I storage on s seneca (shandie) made me feel very important ... And explained the sz .. how much .. everything I needed to know . While all along we just carried on as if we had known each other forever ... Now days most people seem like they r in a hurry. And it's a bother if u ask ? S. They don't take the time . That turns alot of people away .... But not this manager.... I was lnot sure where to go so I started with I storage for it was close to home .. glad I did .. went in not knowing and left like I found a new friend . And a good storage .. and they have security camera s on sight .. to help u feel safe. AWESOME. STORAGE..... Thxs I storage. The people you hire ... That represents you storage will make or break you .. you picked a winner in shandie .....
I've had my unit for about a month now, I've had nothing but a positive experience. The office manger has been extremely helpful an polite. She keeps in touch. I had a problem with the online payment an she let me know I could come in an pay in person if need be. When I purchased my unit online it wasn't long before she was in touch with me.
Shandie is amazing. If I ever have a question she is always very professional and helpful. The one time I had a problem she got it taken care of very quickly. I would recommend renting here.
I've had a unit for about a year. Nice facility, easy to access and use. Shandie is great to work with!!
Friendly, and very professional.
Shandie is so kind and knowledgeable and very helpful Great experience
Well when I first rented units I had 2 and was ok with the price but after I cleaned one out and I mean threw trash away and swept it out, the price for my big one went up time and a half. Almost $200. I was beside myself! But to be honest the little chick that worked in the office was cool and I liked her but then she left. However, when Shandie took over as property manager it is kinda worth it. She is on top of everything as far as break-ins and suspect cars. And even if I have trouble with my code to the gate at night she text me the next day to make sure we take care of it and I'm good to go. Shandie really is the best person to ever happen to istorage!!
Always, Always Friendly n helpful !!! Well kept.. Shandia is Always soo helpfull and acomadatig n willing to help…Prices Good !! Thankful for the Great Management and How Take Pride in Running the place !!! Very Happy !! 😃
Love that Shandie went above and beyond for us ! I forgot to put my lock on and she let me come back that night and worked with me to get it taken care of ! Shandie is GREAT with keeping you updates and answering all questions ! Very happy w/ this IStorage 😊
Rented offline and the process was really simple, easy and smooth. I even had a question; I could text IStorage and w/in 5min I had a response w/an answer.
Awesome, was very polite and helpful in all my needs… would definitely recommend.. takes care of property and was very clean.
Excellent place to store and organise your belongings; all units have lights and some have an electric outlet also! iStorage has _great_ prices for what they give you, always 50% off first month and often first month is free. Been renting units with iStorage since last July; both the well-done online convenience and friendly, helpful staff have literally helped me keep from sinking my own 'ship' since. Seneca iStorage is in a good location, has a great manager who helped me change the location I had been assigned online to one that fit much better for myself and the agent that lives there... lol. (Their system had put me _sharing a wall_ with the apartment her live-in agent resides... Offloading, arranging, and repacking with us is usually loud, long, in very various patterns of timing, and always very awkward for at least a little more than the first 38% of what's having to happen; something which would be _disastrous_ all around. She found the perfect unit for my needs, right when I Needed it. Gratitude in abundance, Shandie! Whomever needs a little more Space to hold their belongings and further themselves, Seneca iStorage one of those places. ;)
Got a unit yesterday, I set it up online and it was quick and easy, when I arrived I already had a gate pass and all. I had forgot to buy a lock so the lady working in the office Shandie was very helpful, they had a affordable lock to purchase so no leaving your things unattended while leaving to buy a lock. Shandie was super helpful with making sure my account was correct and informing me on how everything works. The place was clean and welcoming to believe my belongings will be safe on her property. Thank you Shandie for being so helpful with my visit
I was so blessed to find a place that gave me such friendly and kind service. Shandie was so helpful and patient with me. Cause of Shandie @ Seneca storage, I will always recommend this facility!!!
Shandia is a friendly very manager. She gently reminds you of when your payment is due without being pushy. The facility is clean and secure and reasonably priced. They are also willing to work with you if you get behind.
I got great service from the start, Shandie is always super friendly and willing to help me out every time I call or come in. Ive used several different storage company's in the past but iStorage is by far the best and the only storage company I will use anymore!
I use the one on South Seneca in Wichita Kansas and Shandies and the staff have always been curtious and helpful. I really appreciate the help I've received
Customer service is great!
Really great service from the staff
The lady works there go a above and beyond to help you very polite and very reasonable price.. and very respectful
Where's a very pleasurable experience. The facility is well-maintained and clean and also well secure. The service was wonderful and I'm quite happy with all that I have. I'd recommend these folks to any of you =))
I am very pleased with the service and cleanliness of this company site. Shandie is Very knowledgeable and Compassionate about her job and customers. I am new to using storage units and am Happy I chose this company and location.
She have a realy good service and i fiil all time my storage its safe ther very good place
No waiting, It was clean when I moved in. I do have a larger unit I've had for some time. It had been broken into a while back as were serveral other units and I was notified right away . I've never had a problem with the gate. I did try to pay rent a couple of times and the office was closed .
I felt like my stuff was always safe during my stay. Shandie was very helpful and flexible for the duration of my stay.
Kylie is awesome! She helped me with everything I needed
Searched all over for a storage, and found one at IStorage, and Kylie, was very knowledgeable and so amazing. Thank you Kylie.☺️
Good size Storage
Full disclosure: this review is solely from the perspective of making pick-ups and deliveries to this location. I have never rented here. The units are pretty snugly packed together especially if you're pulling a trailer but that's not the most challenging aspect, the grading of the concrete is pretty aggressive for drainage, maybe great for drainage, but a little odd and difficult in moving things in and out of your storage unit. The only level concrete is directly in the unit most places, everywhere else is sloped pretty intensely and can be super challenging to use a handtruck or a tailgate as intended.
They were very helpful and always kept me up to date on what ever I needed to know. Kylie was very understanding if I was ever late with payment.
From all locations this one was a reasonable price and Cristal the receptionist very great professional customer service
Jennifer was great at helping me figure out what to do and was really quick and the experience was really easy. Highly recommend going here. - ashlynn Hamilton (had to use my boyfriend’s account)
Jennifer and Makayla in the office are awesome. If I ever have a problem these ladies are quick to offer assistance and help me through whatever it is that's going on. It's easy to get a unit here and the pricing is in line with what is the norm. Security is high on the priority list here and I do not worry about my belongings. Now if they just get the lighting issue in my unit taken care of it would be as close to perfect aa it could get.
Mikaela is very kind and helpful. I enjoyed our experience with this place.
Helpful
I give istorage 5stars..I've stored with them for 2yrs now straight and there great. If u forget the payment and its coming up delinquent they will call u to ensure u don't lose your stuff.i appreciate them greatly
Have loved my service with them. Always friendly and helpful
I would give you all a 5 star, but I've never personally met MiKayla(?). On the phone, she sounds like a very personable lady who is very understanding and kind. As for the storage, I feel my belongings are safely tucked away and out of harm's way. Thank You for the good work you are doing
The property manager Mikayla is amazing to work with! She's super organized which made the rental process and paperwork very easy. Clean units, great prices and their security measures go above and beyond!
Good service, hours should be extended.
This storage hae storage facilities has storage stores all over Wichita they're reliable and friendly and they have many different rates for people who just cannot get rid of their junk or their precious treasures the places are all monitored there's cameras everywhere and there's a lock system that you have to have a number to get in and out. And you don't have any fear nobody hangs around and watches you so it's safe environment.
The grounds are always well maintained and the employee is always helpful and friendly.
Went in today and the manager Mandy helped me out. I was really in a jam and she gave me a great deal! The storage units are clean and better prices then all the other places I looked.
It was a very good experience dealing with the people getting my storage unit. Thank you Doug
Makala was very helpful with options and sorting everything out. Thank you so much
The Ladies in the Office are really sweet and always a great help
The manager is the best. Super friendly helpful and professional. Facilty is clean and well kept. Great deals too!
Mandy is very nice and patient. Always helpful. Great service
Mandy did a superb speedy service, showing and accompanying my storage needs!
Marcella was a great help very nice and kind.
Nice people work this area
I came here to get my first unit and Tiffany helped me she made it easy to purchase she was fast and really nice and even helped me with the lock awesome!! And marcella helped me on 6/13/2020 with a different unit it was easy fast and less expensive
Tiffany was such an amazing help! Super friendly 10/10. Great clean facility
Things weren't too bad, Mandy has been a huge bright spot there. The thing that takes then from having a higher rating but if you pay early and then get a place they wont give you your money back even if you get everything out before the end of the month.
Very smooth experience! The promotion going on during Covid-19 was a great plus. Highly recommend!
Staff was very helpful even though the virus in full swing. Got a great deal for my short term needs. Will be back for future storage needs.
We had a good experience so far in working with Mandy. She has been very helpful in guiding us through the process. Thank you:)
Great staff. Hooked me up on a storage with an upgrade. Mandy is very friendly and explained all details.
The property manager was very helpful and nice and knowledgeable. I was in a hurry to get all the paperwork done and get my unit and she was very quick to make sure i got in and out of the office quickly.
Mandy was very friendly and super helpful. 😊
Mandy is awesome. She helped me out and made sure to get me all set up.
I had a amazing experience today with Mandy at the Seneca location!!
Good people if you have any questions. They will answer your question best of there knowledge.
Great!
It was great! Insanely helpful! Thanks you two!!
Mandy is amazing and always doing her best for the customer. Would recommend this place every time!
Mandy is polite friendly and always helpful
Very courteous and informative. Made the process super easy and made sure my needs were met.
Friendly service, clean units, good prices!!
Mandy the manager was amazing! She got me into a Unit quick and painlessly!! Def recommend istorage !!
The ladys here where very welcoming and helped us to find the storage we needed.
The manager was wonderful. Friendly service, clean facility, and reasonably priced.
Really prompt, friendly, and informed service. Fit my needs and wasn't breaking the bank.
This is a very good place to store. Mandy is very helpful and friendly and goes out of her way to assist you any way she can. Peter helped us when our rent went up and we didn't know why. He got it straightened out to make it more affordable for us. Thank you Peter. l certainly reccomend iStorage or you needs. ❤ you Mandy and Peter!!
Mandy and Josephine were both super awesome to work with. I came in on Friday evening and spoke with Mandy for a little while and she was so awesome. I came in on Sat morning and Josephine was super helpful! These ladies deserve recognition and raises.
Mandy was a wonderful help and so friendly I highly recommend to use iStorage And ask for Mandy!! ❤️
Clean, affordable units. Mandy is so friendly! Helped us pick the right size for our needs and clearly explained all the terms.
Good customer.sevice
Cleanest storage Mandy was amazing went above and boyond what she had to . we had certain needs and she made it work
Mandy was great! Gave us a quick and easy experience didnt get the run around like alot of places I went too.
The manager was very friendly and helpful and the facility was very clean and well kept.
The property manager was very kind and generous with helping me get comfortable in my new unit. I appreciate her kindness.
Accomodating
For a small unit it's only $29 a month free for the first month
Outstandingly Awesome LADY!!! VERY HELPFUL AND POLITE!!!!
Had a great experience with the management. Mandy was very nice and helpful. The unit was nice and clean.
Extremely helpful and convenient working with Mandy sater
Mandy was be very nice itnot me a unit. Was fast and easy . Help me save money but was firth b coming about total cost price over phone about must have insurance so plan on paying 12 more dollars for the unit
Nice place
Love Mandy the manager. She is so helpful and friendly.
The facility is clean and well kept. It was super easy to get a unit and the prices are the best we found.
Mandy was so great and got me into the perfect storage area! Great customer service!! Thank you so much!
I was going to transfer to a different istorage but I absolutely love the on-site manager Mandy she is so nice, she is very helpful, funny and just easy to talk to! I just love her and just upgraded to a bigger one at the same place!! She is GREAT!!!
Very friendly manager....very knowledable.....i feel very secure with people like her
Mandy was very friendly !
We have been treated very good. The staff have been courteous, professional and very helpful.
This is a clean, safe, secure place that is staffed with friendly people. I feel very confident to leave my belongings here at this storage facility
Mandy was amazing!! Very friendly and turns out to be a small world!!
Mandy was awesome, the way customer service should always be, thank you....... Mary
Great deals and friendly staff
Tiffany was a huge help in updating my profile, getting a lock removal scheduled, and keeping me up to date on what was going on. great place
Tiffany is great very informative
I would recommend this place to everyone! Mandy is awesome and really works with you! They are all great people!!!
Excellent service from Mandy. Friendly and curtious.
Tiffany works in the office and helped me find a unit she is excellent!!
Fair prices, clean facility.
Convenient easy access
Its alright here but the price is outrageous. I pay 145 for a 10x20 I think. Which it ia the most expensive storage I've ever been to and ive had a few of them over my life span. That's the only thing i really dont care for. The lady who runs the place seems like a nice lady but i can tell there's some kind of something fierce that wants to come out of her if given the opportunity if that makes any sense at all..
Lots of space, convenient pricing.
Thank you for all your help and kindness
Great place
Nice place n pieople.
Attentive, friendly and professional personnel. Clean grounds. Lots of cameras throughout.
I have trouble with the part time employee who works on Sundays and Mondays. She's very prying and intrusive. She can't seem to keep herself in the office when I am at my storage unit. She peers into my storage unit shamelessly and rudely with no regard that I am watching her do so. I think this is a fine enough facility, but I do wish the company would employ a different person for the Sunday and Monday shifts. The manager there is a sharp contrast from this employee. The manager is kind, friendly and knows how to give people their space. She keeps the property clean, as well. I have yet to see this other employee pick up anything to tidy the property. If you do business with this company, do it Tuesday through Saturday, when the manager is present. Avoid the other employee.
Heather is awesome. She always greets you with a smile. Knows you by name and is always friendly. She is the reason I have stayed there.