Staff was very helpful and friendly

Frank was super helpful during a stressful situation. He explained everything , and made sure during my stressful situation that I understood how everything works. I highly recommend I- Storage and give high respect to Frank for his excellent service. Marian Leblanc

Tommy did a great job going over the contract and explaining what our options were. Great job.

Great service and perfect location.

This place is absolutely perfect. The prices can’t be beat. I was greeted at the front desk by Frank. He was so helpful and personable and made it so easy to rent a unit. His customer service was impeccable. Great guy all around and an asset to the company. Tommy another great guy followed up with me the next day to make sure everything went smoothly. The place is super clean, secure and I feel like my belongings are at Fort Knox with all the security and surveillance. If you rent a unit here you will not be sorry. Thank you guys for all your help.

The customer service experience that I had speaking with Tommy was excellent. He was very thorough in explaining all the capabilities that my storage unit provided, locks, carts, access, and hours; and most importantly, the three layers of Security. This is a very clean and secure facility. I highly recommend it.

The facility was very clean & well lit. It's climate controlled which is a plus. The manager Tommy was very thorough & knowledgeable about the units, insurance, etc. He took the time to explain everything which was nice. I think this will work out for my storage needs & I would recommend them in future.

Great security at Storage in Peabody. Multiple keypads even in the elevator with a code for each floor. Storage rooms are all within the building with many on-site cameras. Very happy with it all.

I called I-Storage in Peabody, on Summit Street. I called to get a larger unit. I spoke with Frank, who just happened to be personality plus! He was so helpful and efficient. He was able to get me a larger unit for less than what I was paying. I couldn't believe it. He made my day!

Tommy is very helpful and personable. Was able to get all my storage needs met. The facility is clean and very secure. Access hours are great for us. Thank you!!

Tommy and David are great to work with. David explained everything thoroughly and Tommy took the time to show us the different units available and completed the paperwork with us. Super easy with no stress.

Frank and Tommy’s customer service is top notch! Very pleased with everything at iStorage. Great facility, and prices can’t be beat. 10 out of 10 across the board.

Tommy is great, would recommend this storage been here 3 years

Very nice people to work with they have called and made sure I’m comfortable in my new space. It’s very clean and exactly what I was looking Steve

Tommy was very helpful. Need more people like him.

Tommy was extremely helpful with switching my unit that I rented online. It was nice to work with someone who has such wonderful customer service. Overall great experience

Been working with Tommy and team for a few years now, great experience!

The security, cleanliness and onsite support from Tommy is first class!

Easy to sign up and register. Smooth process and good customer service. Tommy was great!

Tommy was very helpful and explained all of the policies thoroughly.

I am quite satisfied being a customer at this IStorage location. Tommy absolutely went above and beyond. He is very personable and professional. He took extra time to help make sure I was happy with the unit I chose and to answer all of my questions. He remembers his customers names and is quick to respond to any needs. Wonderful service, and the building is clean for how large it must be to maintain.

Charlene and Tom have always taken care of my storage needs. Great feedback.

Tommy was extremely helpful and nice during the whole process!

The staff has been great. Clean and well maintained. I am very happy with my experience! Staff is friendly, always helpful, and professional. A pleasure to deal with. Keep up the great work.

This review is for the 137 Summit St Peabody location. Tommy and I-Storage have been fantastic. Tommy’s responsiveness, professionalism and service are second to none. This is the best, cleanest storage I’ve ever rented. If ever in need of storage again, I will look for I-Storage first.

Update: After renting my storage unit for 90 days, they increased the price by 30%. I was told it would increase but never expected it to go up that much - by 30%. Lesson learned, I will be closing my unit, I feel that it is not worth the money and I’m pretty sure they will continue with the increases. This is my first time renting a storage space and I must say, I was not pressured to rent a bigger space (I chose a small 5x5). I told Tommy what I needed it for and he recommended what was best for me. It is very clean, temperature comfortable and safe with a bunch of cameras and keypad access points. Tommy explained all of the upfront charges, what to expect to pay moving forward. Every question I had was answered informatively and professionally. It is obvious that Tommy really likes what he does for a living, he not only is an employee; he is a customer with a rental unit of his own. I highly recommend these folks for your short term and long term storage needs.

VERY GOOD

Tommy and Frank are the best

Great service Thanks

Tom was great he handled all my concerns made switching from a competitor very easy and I saved a lot of money he's always readily available for me as a customer 😀

Steven is an awesome dude. He's really easy to talk to you and very thorough with all the info and is eager to please. Security is very good.pI give this place and an xfinity amount of stars.

I used this place twice for storage. I love the location since it is out of the way of the crazy Boston traffic and excellent prices. Tommy is amazing!!

tommy muy buen servicio , gentil y detallista . buen precio y excelente seguridad.

Tommy was very professional, welcoming, and explained how everything works thoroughly. I left with a storage container and felt lucky to have I Storage be my first visit because I feel as if im getting the best option there is.

Everything was great

I have had storage here for years they have many affordable sizes to choose from and the staff are knowledgeable and very easy to deal with Tommy especially will go out of his way to accommodate your needs it's easy to rent online show up and move in all by yourself just bring your padlock all in all 5 stars in my book.

I have had storage here for years they have many affordable sizes to choose from and the staff are knowledgeable and very easy to deal with Tommy especially will go out of his way to accommodate your needs it's easy to rent online show up and move in all by yourself just bring your padlock all in all 5 stars in my book

This is my second time using istorage it’s affordable and the hours are perfect. Everything is super easy with them, i messed up a little in my online registration but Charlene did an awesome job showing me units she was super quick with the transfer and made sure i was comfortable with the unit . Shes the best super sweet!

Tommy was very helpful in setting up my storage unit agreement. It was a very pleasant experience.

I recently signed a lease on a new rental unit, I was helped by Tommy the manager, he was very professional. While I was signing the paperwork a disgruntled customer who was the father of an individual who's unit went into auction came in yelling and being belligerent, Tommy expertly diffused the situation without losing his cool or making the situation worse, he is a true credit to your staff I hope he gets a raise

Tommy was excellent to work with. He took the time to explain all the related details, of what renting at iStorage was all about. Well done!

It is a very clean place place ... Tommy who was helping is very professional, he stayed after working hours to finish the deal and to be sure everything is clear and explained.

I was with them for about 2 years. Great service. Clean unit. I felt safe leaving my stuff. Shout out to Tommy. He was superb the whole time.

Tom is always helpful and friendly. The facility is clean and a great place to store your stuff!

Tom was very helpful with the renting unit process , will recommend this facility to others

best experience Tommy was very helpful and informative helped me understand and made sure I had the best deal Tommy was great

Tommy has been a great help with my storage needs 👍

Very friendly, thorough explanation, and reasonable price. Can't beat that

Definitely a storage place you can feel safe and all your stuff secured and the manager Tommy so helpful definitely will recommend people to this unit

Charlene and Tommy at this place were so helpful with getting a storage and very nice.

Very Clean, tons of cameras and multiple lock pads to get to unit. Friendly staff

Tommy was awesome to rent a unit from. Very knowledgeable and all around great guy!

istorage is great. Clean, easy to get in and out of. I have one unit and just got a 2nd one. I’ve never had any issues in the couple of years I’ve been there. The employees and very helpful especially Tommy!!

Great place and tommy in the office very professional and friendly customer service agent thank you for having such great hospitality

Process was quick and easy. Prices are fair. Hours of access make it easy. Staff was very friendly and great at explaining everything. Well lit and clean.

Super clean, very nice staff Tom and Amy. And tons of CCTV . 2 years later. Finally closed out price nearly doubled as all these places do. But Tommy's still a pretty good dude.

Tommy was very nice and very informative.

Unbelievably professional and available staff, and the place keeps your stuff safe. Best choice for anyone in the area.

Tommy was so helpful today and took all the time to answer all questions my husband and I had when renting our unit today. He was friendly and very knowledgeable and walked us through the process (we are really not experienced with renting storage units). Thanks Tommy for all your help today! -Jessica and Derek C.

The best services and good communication!!

tommy is an asset to the experiance at the peabody summit st facility he is very helpful and knowledgeable about the whole process

I highly recommend IStorage, Summit Street in Peabody, MA. The manager, Tommy was great to work with. He was very helpful and responsive to any questions we had. The building is very clean and secure, and we would definitely use this facility again .

This was my first experience with Istorage facility. This place is amazing, it's clean, temperature controlled, secure entry, motion sensors everywhere and monitored. I feel comfortable everytime I go in. Their office manager is incredible, Tommy seems to know everything. He is friendly, knowledgeable and seems to know exactly what units are available or will be available off the top of his head. Tommy made everything so easy & helpful! 10/10 recommend to anyone needing somewhere to store their things. I felt like my belongings were in the safest place! Thank you IStorage.

Walked in, customer service was great. The representative named Tommy took me around the facility, explained every detail clearly. He knew his company well.

Very Clean, Security is top notch. Property Manager is so kind and professional. I would highly recommend this facility.

Tommy is so helpful and nice, both in his interactions over the phone and in person. Thank you for helping me rent my first storage unit!

Tommy was so nice! He answered all my questions and was extremely patient with me as I got all my paperwork ready. I was very stressed the day we met and he was very considerate of my plight. I would give him my business again.

Great experience my first time getting a storage unit. Barbara went over everything with thoroughly, with excellent professionalism. The facility is very secure, clean and neat, very impressed. I would definitely recommend this to anyone who needs a storage unit.

Workers were very pleasant and helpful! Totally recommend!

Great service and location. Very friendly and helpful team. Highly recommend for anyone needing storage!

Tommy could be the definition of customer service. He is the reason we stayed after the company ownership switched. I heard confirmation from others of the same when I went in today to talk over our account.

What a wonderful and welcoming staff. The process from rental to move in was so easy and convenient. I would definitely use this storage again.

Tommy and Barbara were and still are of great assistance for all of your storage needs! I highly recommend this location, prices are the most competitive in the area with the best amenities such as climate control and extremely well thought out security and safety procedures.

Staff is very friendly and helpful! Very straightforward process and great price.

I’ve rented with iStorage for three summers now and every time it’s perfect! All the employees are super nice and helpful. The building is always clean and easy to access. I’d recommend to anyone wanting convenient storage with inviting people.

Great facility. Smooth process to get in!

Rental was easy, price reasonable. The unit and facility are in great shape and the staff is extremely friendly, helpful and professional. Great storage facility!

Very responsive and easy to talk to

The security at this facility is top notch! I also love that music is playing where the units are, it takes away the creepy vibe some storage units have. The employee I spoke with on the phone was incredibly friendly and helpful. I would definitely continue to choose this facility over others for future storage needs.

Amazing service, fast process and an incredible team with exceptional service!!!

iStorage has been my best experience regarding storage units. Staff is always friendly. The facility is always clean and haven't had any experiences with any “funny” odors.

I’ve had two years of trouble free storage at this facility where it seems the people who run it can’t do enough to help you with anything they possibly can. Clean, bright well maintained . Tom and Amy set the tone for a safe and secure environment in a friendly manned So glad I found Istorage in Peabody! Another great year at Istorage Peabody! Thanks Tom and Barbara!

Great place, everyone is so nice & helpful. Clean and convenient. Even got a bit of Irish luck today to stop and get boxes just minutes before closing. Barbara was so kind to help carry and load into my car too. Above and beyond!

Thank you for the speedy service on the St. Patrick’s day!

Barbra was so helpful she even loved my green car festive for st Patrick’s day

Great storage facility , very clean , well maintained. Happy saint paddy’s day!

Had great help from Barbra today she deserves recognition she’s the best

Excellent attention Tommy is the best

Very clean and Tom was super nice and professional. Very happy I picked iStorage!

I’ve been working with the staff in Peabody for 3 years now and they are very helpful and always willing to explain everything and different options based on my needs. I would recommend using this facility.

Great service and very nice property!! Glad we found this place.

Staff and sign-up for a storage unit was pretty simple. Location, size and price were perfect for what I needed. Clean and well maintained storage facility. Thank you!

Barbara was incredibly helpful and made sure the leasing process went as smooth as possible!

I had a awesome experience with I storage my highly recommend this storage facility very clean n friendly staff my favorite person there is Tommy five stars all around thank you so much Tommy n I storage

Easy clean and safe! Great hours

Very clean, secure, easily accessible, and affordable. The staff are so friendly too!

Impressed. Easy to sign-up. Great customer service from Mgr Tommy. Nice layout; very Secure but efficient access.

Tommy and team over at IStorage in Peabody did a fantastic job. They were friendly, helpful, and courteous. They took the time to answer all our questions and saved us money on monthly payments. Thank you and Merry Christmas!

Very clean and secure facility with reasonable prices and a very pleasant staff. I would recommend to anyone who needs a storage unit.

Awesome experience, made everything very easy

Barbara was super nice and very informative!! She made us feel welcomed and the facility is very clean and super secure!! I look forward to doing business with istorage!!

Great space, great price, great lease terms, and most importantly, great service!!!!

Very clean, and warm. Everything looks very organized and conveniently located.the people are friendly. . I would recommend this place to everyone I know

Customer service was great very friendly and helpful. My number one place for storage needs.

hi! I did my rental online and it was easy and smooth to set up. I did have to purchase a lock and Barbara in the office made the best recommendation for one and it was fast and easy!

Doaa

Excelente atención 100x100 Recomendado gracias

Fast and easy service. Was able to book my storage reservation and sign all the paperwork online prices are fair and the unit was clean

Efficient and friendly

Very friendly and helpful! Great services and clean establishment.

The nicest staff ever. Always kind and a well-maintained facility. Thanks for everything.

Tommy & his staff at the Peabody location were a perfect mix of kind, professional, understanding, helpful and just overall amazing! Thank you for making a traumatic experience a little easier 😊

Charlene was great in explaining how the storage system worked very pleasant and happy with everything would refer anyone to contact them

The facility is spotlessly clean and no odor whatsoever! Both Charlene and Tommy are so warm and inviting. I can't recommend this facility and it's personnel enough! You will not be disappointed.

Tommy was most helpful today in downsizing me to a smaller unit. It was such a quick, easy process.

Tommy at the front was amazing. Very nice guy and very knowledgeable.

Amazing service. Charlene and Barbara were both very helpful and kind. After using other storage places that were not friendly nor clean. I storage is the only place I will store my belongings from now on.

Easy check in, clean facilities.

Easy rental process, fair price and hassle free check in. Overall good facility.

Thanks to Tommy and Katie, the welcoming was awesome thanks guys I really do appreciate your help.

Very easy to work with. Got me set up with another unit right away. Been at the storage facility for 2 years now and the building is always very clean.. tommy at the front desk is very helpful.

Office staff very helpful. Nice clean building.

The staff here is great, and this place is clean, well lit, and even has music playing throughout the buildings.

Hands down the easiest process and customer friendly staff around. This is my second time renting a unit from them and will continue using this facility while my son is in college (storing his items during the summer). Amy and Tommy are great and the units are clean and climate controlled.

convenient, friendly, service. safe, clean, storage area.

Tommy was awesome! So helpful and friendly. He showed us available units in the size we needed. He took his time explaining all the details and made sure all our questions were answered. Highly recommend iStorage! Excellent customer service!

Great service and really easy application process!!!

Thank You! I appreciate the clean atmosphere

These guys are great. I have rented for years and will gladly continue to do so. Tommy and Amy have been pleasant to deal with and respond quickly and efficiently to any situation, and they have been very minor. It is pleasant comfortable & clean. Rent here, you won’t regret it. I certainly haven’t. Thank you iStorage team for a great job!

I have rented from several storage places and have found this to be one of the best if not the best. Amy and Tommy have always been friendly, professional and very pleasant to deal with and my circumstances have not always been the best. It is clean, well lit, has excellent hours. and very convenient in many ways. I would highly recommend iStorage and do!

I've used this storage facility for a little under a year. Getting set up with a unit was quick and painless. The building and vehicle lot are nice and clean, and rates for storage space with climate control are very reasonable compared to other storage spaces I've used in the past.

Excellent and friendly customer service! Amy and Tommy made everything super easy and straight forward.

This iStorage location is great! Large new building that is clean with elevators. Employees are super friendly and helpful. Highly recommend this location!

Very Cordially greeted by Tommy who showed me around the Facility as he was also giving me information on choices. Well light place & monitor by Cameras everywhere, inside & out. Also very clean & have use of Carts & elevator at doors.

Drove by this place the other day, didn't even know what type of business it is. Never heard of Cube Smart. After I googled it, it came up as I Storage. Not sure why the sign isn't changed yet. But when I googled the location, I saw it was a storage facility I went by. I was in need of storage for a few months. When I walked in I was greeted by Amy. She was very friendly and polite. She showed me 3 different sizes of units. I ended up renting a 5 X 10. The building is very clean and love the climate control. What else is better than being warm in this cold weather moving boxes and furniture. Would highly recommend this place to anyone in need of storage.

Amy was extremely helpful when I signed up for a unit, she went out of her way to accommodate me showing me different size units. She was also great when it came to doing paper work. You should be honored to have an employee such as her working in your facility.

Great service, extremely clean and well maintained, and associates in office are super hepful!

Great customer service, Jill helped me out with everything I was in and out. Place was also very clean.

Amy was a tremendous help! She had the answers to all my questions and showed me around the property so i can get familiar with the area. The rental process was very smooth and easy, in and out within 30 minutes!!

Best storage facility ibn Peabody! love the staff, building is clean, well lit and secure! Thank you for Keeping the current staff in place after the transition, Amy knows this place and her customers inside and out!

Consistently Consistent! Change can be difficult. but Amy has made the transition from Cube Smart to iStorage seemless! I think the best decision iStorage made was keeping Amy in place! her customer service is top notch! Thank you Amy for all you do for all of us!

Great place. Very clean. Amy is very friendly and helpful. I now have 4 units.

Staff is awesome. Friendly helpful and very responsive

Clean, Safe, easy place to store my stuff but the real thing that blew me away here was the customer service. Top notch! The two managers are excellent.

signed up online for a unit, got a call back immediately and the lady was very pleasant and walked us through the rental process. Space is easy to access and immaculate .

Great service, fair prices and helpful staff. Would definitely recommend CubeSmart.

Ordered the space using their online form, got a call to confirm details of the space I wanted and he walked me through the process and what to expect. Very friendly and helpful! The storage unit is clean, temperature controlled, well maintained and very well lit. Getting in and out is secure and easy. Would recommend to anyone looking for storage.

Tommy guy work there the best .. Super friendly and installation have nice security and cleaning.. I'm do happy..

Customer service was over the top. The level of detail given to me was awesome

Clean and climate controlled. My furniture was stored for 5 months during home renovation and it was exactly the same when it all came out. The staff was friendly and attentive and their move out policy is excellent. No need to notify in advance and only charged for the remaining month. Advanced notice is required in other storage places which could be tricky with timing.

I researched a handful of different Storage companies and after reading the wonderful reviews from customers of CubeSmart, I knew this was the place for me. The staff at CubeSmart are efficient and attentive. When I initially reached out to get some information about their location, they were very prompt in their response and were flexible when it came to me coming to check out the units they so easily reserved for me to come in and check out. The space is very bright and clean, and I feel safe while I am in the building. I feel confident that my belongings are being kept safe at CubeSmart. The entire experience was very professional and pleasant, I highly recommend CubeSmart to anyone looking for a Self Storage place.

Jay was very helpful and very friendly. The facility is clean and always a good temperature.

Renting a storage unit was easy & painless. Everything was explained to us so there'd be no hidden fees or unexpected issues. Polite & courtesy. Highly recommend!

Very good experience....

People are great. Place is great. Couldn't be more happier with their service.

Clean safe and good customer service thank you

Very pleased with the facility. Amy is knowledgeable, professional and courteous !

Clean, easy access, well managed

Amy at CubeSmart in Peabody, MA is amazingly helpful. She helped me reserve and obtain storage on short notice, same day. The facility is immaculate and really easy to access. Amy also assured me should any issues arise she is always available to assist me. I would 100% recommend this facility and will use them in the future for any storage needs.

Great staff, very helpful

I have never rented a storage unit before and had no idea what to expect. Amy was wonderful to work with. She explained everything I needed to know and gave me a tour of the facility. The building is very clean and safe. I will definitely recommend Cubs Smart to friends and family.

Amy was wonderful. She showed me around the facility, told me about exits, emergency things, how everything works. Could not be happier with her and my unit.

Great friendly staff, very clean facilities, good access and good prices.

I have to say I never thought I would leave a review for a storage unit but AMY you went above and beyond. Very friendly and helpful, I got a great price but to be honest if it was higher than most places I would have paid it just to be able to work with AMY.

Every o e is nice there and never had a hard time ther e

Secure, clean, always great help from staff.

Clean and easy access to storage unit.

Seamless process from beginning to end. Clean facility. Staff was attentive and courteous when contacted. Only negative is the keypad at gate entrance is too close to the gate and it scrapped the front of my car - talked to other customers while loading and unloading and some had the same incident happen to them as well. Otherwise it would have been a 10.

So, so easy to work with. Moving is such a pain so it was great to have one less thing to worry about. Clean, responsive, easy, and affordable.

Convenient

The security features at this Cubesmart rival my local bank’s! I had a discrepancy on an inventory item in my business and Tom over at Cubesmart in Peabody ran the video back of my last delivery from the factory and he was able to confirm that I indeed received the 3 pails of product I thought went missing. It turns out it was a data entry error. Anyway the fact that he could retrieve and confirm activity was extremely helpful. Rest assured when your property is at Cubesmart in Peabody .. it’s in good hands!

nice, simple, easy and very convenient storage place. Loved it

tommy was easy to work with and explained everything very clearly

Both Amy and Tommy are amazing. Very helpful and personable

One of the better storage places in my area

The facility is clean, well run, and accessible. Amy was a pleasure to work with. Fair pricing. My only complaint is that corporate policy requires me to buy insurance for things that I am storing which may already be covered by my homeowners policy.

I met three staff people during my short stay and found them all helpful, knowledgeable and having a great sense of humor

Fist time user, just love it.

Amy the manager in Peabody, Ma was professional, friendly, and knowledgeable. She took the time to show me the unit and explained how everything works (app, payment, hrs,etc).

Just rented a storage unit at CubeSmart. Amy answered all my questions and gave me a tour. She even took the time to contact customer service for me because I was having trouble signing in to the mobile app. Amy was all you could ask for in a manager. The place is extremely clean and well designed. Very happy with my rental.

The price, cleanness, accessibility and security are all excellent

Great location. Very secure and very very clean.

Excellent customer service by both Amy and Tommy. It’s a very busy popular place yet I was treated w/respect and my time valued. Tommy took great care to explain ALL I needed to know and understand about the storage contract and building space usage. I feel very safe there with all the security and it’s kept very clean, which is important. I feel I could call there anytime and get help if needed, a truly valuable gift in today’s times.

Incredibly fair price, with indoor climate controlled storage and very friendly staff. They were accommodating and always helped with anything we needed. They even had moving boxes (for a price) when we needed to start getting our items *out* of storage. We'll certainly be using them again if we ever need storage in that area!

Thank you Tommy for making this a positive experience for us. You went above and beyond to make this process stress free. Your customer service rocks!

I came in to rent a space w/o a reservation. Amy met me and helped. The space I wanted was sold out, so they upgraded me at no extra charge. Very professional. Very clean place and many levels of security

Tommy and Amy were so great in getting us set up with our storage space. The unit (and facility) is extremely clean, well managed, and easy to use. Both of them are a joy to interact with, and I recommend this location to everyone!

Great experience renting from this CubeSmart location. Tommy was super helpful, knowledgeable, and friendly! Really excellent customer service.

Generally clean and professional.

Fair price and clean. Not much more you can ask for. Tommy was also super helpful. Followed up on my check-in experience and when I came back the next day the other staff member was just as pleasant.

Great customer service. Easy to start services, and just as important, easy to end services. Very nice, secure facility.

Tommy was extremely helpful and took us through the whole process thoroughly. He gave us a tour and showed us our options for units, we couldnt have had a better experience. The building is secure and very clean.

Clean facility with helpful staff. Tommy answered all our questions, was informative, courteous and eager to assist.

The facility is convenient, spacious and clean. Manager Tommy (in Peabody) is super professional, helpful and friendly. He emailed me and called before signing the contract and after to make sure my rental and move was as easy as possible. I would give him extra stars if it was possible. Thank you.

Amy made things very easy and welcoming. She is great :)

The professional way Amy treated me. The building is very secure and the hours of access make it easy to use.

Accessible location, secure facilities, and friendly staff! Tommy helped me get acquainted with the facilities and got me set up in no time.

Amy and Tommy are beyond kind, helpful, and professional!! They certainly deserve 5☆'s!!

Very clean, very helpful staff!

The manager, Tommy (at the Peabody, MA facility) was phenomenal. He clearly outlined the process, the payment structure, as well as assisting us when we had difficulty opening unit. We came away with a good understanding of the access and conditions in the building itself. I/we highly recommend him.

This was my first experience with storage, and I was a bit nervous. I did a lot of searching online and finally found this place not too far from Boston with great prices. The manager Tommy Doucette was extremely helpful and friendly every step of the way. The place is new, clean, secure and climate controlled. Two thumbs way up!

Clean looking storage. Manager Tommy was amazing. Made things very easy for me and made my stuff feel like everything will be very secured.

Manager Tommy was super friendly and knowledgeable. Made the experience of getting a unit a breeze and I am very happy with my decision to go with cube smart.

Very helpful staff, clean units, convenient location

Tom was so friendly and helpful. Tom helped get the space I wanted and great price as well. The facility is nice, good temperature and clean. I highly recommend this location

The staff is super nice and very informative and very helpful place was really clean prices not to bad either top rated facility and staff in the area

The service was quick and easy to establish a storage unit. The worker at the Unit (Tom) was helpful in showing me around the place. I like that CubeSmart is open longer hours during the day and it is accessible for working families.

Tommy was very present with me. Great prices.

Absolutely amazing customer service and the price is perfect! Super friendly and thoughtful management, made everything easy and made sure I understood all of the facilities policies. Very clean facility. Would highly recommend anyone looking for storage in the area to look here first!

Tommy has been outstanding both times we’ve rented units from his a Peabody location!

Tom took the time to show me each unit even though he was the only person working

The unit and facility is very clean. Very informative office representative, Tommy. He was very helpful and went over everything I needed to know about the storage unit and facility. Ease in moving items to unit.

Quick and informative tour of facilities.. detailed break down of payments and charges

A Glimmering Oasis Not even a half mile from the snarling highways and cloverleafs of routes 128 and 95 lies a bright , clean, welcoming, climate controlled storage facility that is staffed with the most polite and professional people that you could possible hope for in any business environment. I was fortunate to meet Amy one day as i was shopping for a new spot to store my business products. She was able to answer all my questions patiently and understood my needs as she guided me to a spot that was perfect in size and price . When i met the other manager , Tom, I soon realized I wasn't just getting storage but I was also getting a network of people that help with eyes and ears and safety nets to ensure my deliveries in the event I was not immediately available. Handy carts and spacious parking abound. I appreciate all the special treatment I feel I get but it seems they do it for everyone! So when I pull off those highways to reload for another day, I listen to the soft rock music in the facility and I truly feel Cube "Smart"!

I had a great experience at this location! Tommy Doucette was so helpful to us, helping us find everything and explaining everything involved. I feel so relieved that we beat the storage rush of students getting kicked out of their dorms! We locked in a really good rate compared to the Extra Space Storage that my friend works at, so overall, good, great, yes...

Tommy was great - very honest and forthright, very helpful, very patient. Gave us a great deal! It’s a really good facility, too. Highly recommend!

Tommy Doucette from the Peabody MA location was very helpful: he took me on a tour of the building and explained all of the steps of rental, even offering advice on how to store items, before I signed the lease. The rates are much less than I was expecting, and once you've signed up, it's very easy to access your unit (although it's also secure). The facility was clean and well-lit, and the storage units can hold a lot more than you would expect. Very positive experience overall!

Tom was amazing in explaining all of our unit choices, policies and insurance options to us. We were really happy with the service and also with the affordable options that were available to us and highly recommend this facility for anyone looking for temp to long term storage.

Fast and easy! Tommy was very helpful, and realistic!

Very clean. Good management team.

Always hits the spot

A great rental place!

Clean place, Courteous manager, Professionally run. Reasonable deals. Be aware they add insurance charge on top of rental. Is that standard? Please have someone put in directional signage. I got lost twice in fifteen minutes. There are exit signs everywhere you look so they mean nothing. Halls go dark when empty. Please add “Way Out” signs with arrows. I wish they had color coded hall number guides. Every corridor looks exactly the same and you have to walk the length of it to find out if your locker could maybe be down there. Super nice place with helpful people though. They were open on Labor Day when others weren’t.

Staff is very friendly and helpful. Place is clean and well run and very affordable. Would definitely recommend this place for you storage needs.

Tommy was very informative and happy to help anyway he could with answering questions and getting us processed into the system quickly so we could start moving our stuff in. He was great! Thank you!

Nice, well lit, clean

Excellent customer service for a new client, great space, clean , safe and secure. Great location too.

The customer service here is top notch. The facility is clean, updated, secured and well kept. Prices are very reasonable. Very satisfied with the service and experience! Thank you CubeSmart!

Nice and clean. Air conditioning too. Plenty of carts. Wish I could live in one of the unit but cannot.

Great experience with CubeSmart Peabody on Summit St. The facility is new, clean, and well priced. Tommy was very nice and easy to work with on the set up - great customer service.

All the information I needed was delivered in a concise efficient manner. Super clean storage space. Friendly and warm attendant.

Best price. Friendly service. Easy move in!

Just got our storage unit today and the manager Tommy was fantastic. He’s was extremely personable and helpful. The facility is clean and exactly what we needed but Tommy’s customer service really sold us on this place!

Tommy is excellent, amazing customer service. Great facility, exactly what we needed.

It's at a very convenient place near the route 128 .Its clean and well lit and they even have a bathroom for renters.They have variety of storage room sizes at different costs for one to choose from. The staff are pleasant and know their work well. They are courteous and I would recommend someone who is looking for a self storage to go to cube smart.

I never write reviews. Needed a unit space ASAP and was not especially impressed by the Yelp reviews of other facilities in the area. I recognized CubeSmart's name because I've driven by it multiple times. Super impressed with the cleanliness, state of the art video and access, great customer service. Just felt right. Have had a great experience all around.

Easy process with friendly service

Very friendly and helpful! We got a tour and were able to choose the location of our storage. Clean and well managed. Thank you!

Extremely helpful staff very clean facility great pricing very pleased with this place!!!

I did used self storage many times but this one deserve a 5 gold stars and Gold A+ Not about the deal they offert but about the costumer service awesome.

Tommy and Amy were so kind and helpful. I had a wonderful experience and would recommend them to anyone.

I rented a storage room at this new (Oct. 2018) hi-tech self-storage facility and was impressed by the cleanliness, high security and genuine friendly demeanor of the manager, Tommy. The first month is rent free with no obligation to stay longer. He explained the storage contract and the facility rules thoroughly and answered all my questions to my satisfaction. I am moving from another self-storage storage facility due to a 70% rent increase. I will add additional comments to this review in a few months........

Great staff. Clean. Better prices than the other storage places.

Very new and clean spaces. Staff was also very friendly and accommodating. Plenty of carts to move your stuff in and out, also a big loading dock area. Location is great, right off the highway!

Amazing Customer Service. New, Clean favility. More than competitive pricing. Loading dock and carts to shuttle to the unit are easy to access and readily available. Very pleased with the staff at this location, the company and my experience.

Great service

Managers Tommy and Amy are very friendly and helpful. Security is good. Access is user friendly. Price very competitive.

We just met both Tommy and Michael at the facility. I spoke the day before on the phone with Tommy, returning the call based on my reservation. The first thing I shared with my gf was how impressed I was with Tom’s professionalism in dealing with him over the phone. Today, I had the pleasure of meeting both Tommy and Michael, and was far beyond impressed with both gentlemen. Their professionalism alone exceeded all others I’ve dealt with in the industry, as I’ve shopped around to choose the right situation for me. These two gentlemen engaged in some meaningful conversation, represented their company and facility perfectly, and sold me on the confidence of their leadership and willingness to work with me. As for the facility, FANTASTIC. It is clean, well lit, well represented, and all questions with in-depth explanation were answered. To top things off, my gf will also be changing storage facilities and buying a unit here as well, solely based on the representation of two highly professional managers who more than exceeded expectations. I’m ecstatic about my experience and look forward to what I’m confident will be a mutually beneficial relationship. Thank you Tommy and Michael. You both provided us with perhaps the best customer service experience we can ever expect anywhere. We will see you both soon.

Tommy and Amy are great! This place is such a pleasure compared to the Public Storage facility on Rt. One in Peabody I was previously with. I moved because my previous storage space flooded and I was reluctant to go with another public storage unit, but when I went to Cubesmart, they were so kind and accomodating. They walked me through the whole process and made me feel comfortable and confident. It's a clean, new facility and heated, air-conditioned, and even has music playing throughout the halls. I would highly recommend this facility!

I found CubeSmart Self Storage to be the best choice for my needs. It's location is easily accessible. It's security systems and interior/exterior lighting make me feel safe. The managers , Amy and Tom, of the Summit St., Peabody facility, are very friendly and efficient. They made me feel like they care about me by finding me a storage unit that seems perfect for me. Also, the building is new and very clean inside and out. There's plenty of parking spaces. Most important, is that their prices are reasonable and affordable. I highly recommend this storage facility.

Amy and Tommy (Managers) keep the brand new facility clean at all times. I first came here when they were still under construction and i don't regret moving in at all. Amy and Tommy always have a smile when they greet you. They are very respectful, humble and business oriented- They are frank and honest about what they say and they have an AWESOME sense of humor. I feel like i am going home to family when I go to my storage unit. Thank You Amy & Tommy for greeting me and everyone i've see come through your doors with respect. I love my unit. the facility has climate controls and is always warm during winter time; its the main reason why i moved in. Everything is new at this facility and its very clean i mean very VERY CLEAN. Keep up the good work!

Very easy to reserve storage unit online and get a discount. Visited site and was given a tour of the facility and an overview of security features by Tom. He provided a lot of information on pricing and we ended up with a larger unit on the second floor for just a few bucks more. Since the place is brand new of course it was very clean but also very well lit. The hours of availability are great too!

We moved from another storage place to CubeSmart and it was the best decision! The facility is beautiful and super clean. The manager Amy went above and beyond with helping us find exactly the right space for our needs. We highly recommend this location to anyone who is looking for storage!