About this Facility
iStorage Self Storage Facility at 244 Andover St in Peabody
About this Self Storage Facility on 244 Andover St
Looking for the best self-storage units in Peabody? Explore the iStorage Self Storage facility at 244 Andover St, offering a comprehensive range of features to cater to all your storage requirements. Conveniently located near West Peabody, Danvers, and Endicott Park, our facility ensures easy access to your belongings. Experience the finest in self-storage – call or reserve online today and find the perfect space for your needs!
Here at iStorage Self Storage, our climate-controlled storage units are designed with the goal of maintaining a stable temperature environment. By aiming to prevent extreme temperature volatility, these units are ideal for items like musical instruments, fine textiles, and other sensitive goods. If you have belongings that could be affected by temperature swings, these units offer a suitable solution to help keep them in optimal condition.
Discover secure storage options at iStorage Self Storage on 244 Andover St, where your peace of mind matters to us. Our facility is fitted with security features like on-site security cameras, electronic gated access, and a fully fenced facility. These features and well-lit areas are part of our commitment to try creating a safe space for your possessions. Trust iStorage Self Storage for a storage solution that is reliable and convenient.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units come in sizes such as 5x5, 5x10, and up to 5x15, catering to various storage needs. The 5x5 unit, ideal for those with less to store, can accommodate items like a dresser, a small bookshelf, and several boxes, similar to what you'd store in a small closet. For those with more to store, our 5x15 units are like a walk-in closet, spacious enough for a sofa, mattresses, and many large moving boxes, perfect for items from a one-bedroom apartment.
Medium Self Storage Units
Medium Self Storage Units spanning 10x10 to 10x15, are designed for substantial storage needs. The 10x10 option, comparable to half of a standard one-car garage, holds contents from two bedrooms, including nightstands, bedframes, mattresses, dressers, and assorted moving boxes. For larger storage requirements, the 10x15 unit, akin to a small one-car garage, provides plenty of space for three bedrooms of furniture or an entire medium-sized apartment's belongings.
Large Self Storage Units
Large Self Storage Units can be available in 10x20, 10x25, and 10x30 sizes, catering to your bigger storage requirements. The 10x20 unit is the size of a standard one-car garage and is suitable for items from a small house or a multi-bedroom apartment, including a complete living room, kitchen, and furniture from two bedrooms. The 10x25 unit, similar to a larger one-car garage, offers enough space for a car or the furnishings of a medium-sized home, including bedroom sets, appliances, and living and dining room furniture. Our 10x30 unit, approximating a one-and-a-half car garage, can accommodate items from a 5-bedroom house, such as large appliances, TVs, sofas, dining sets, furniture from several bedrooms, and multiple large boxes.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
Iv had unit with istaorage for 4 years. today frank helped me and he was so wonderful and helpful he went above and beyond helping me.thanks again frank
If you're looking for decently priced storage with top notch customer service, look no further. Frank is the best! Location can't be beat, either.
Craig helped me get the storage set up and prepare some supplies 5 minutes before close. Hewas knowledgeable, friendly, and helped me get set up as easily as possible. His instructions were detailed and thorough.
Great customer service. Craig was super accommodating when renting my storage unit. He made the process super easy, and overall was a pleasure to work with. 10/10
I went in and dealt with Craig! I was unsure the size I needed but he made it so simple! Also answered all my questions , very knowledgeable!
management staff top notch answers all questions professionally always helpfull
Great
Frank greeted me, and I received top-tier customer service from him. He was very helpful, and I will gladly recommend iStorage to friends and family for any storage needs.
Excellent Service, Craig is super professional and knowledgeable. Thank you
Easy to register online, received a call from Frank at location - he welcomed me and walked me through the process. Answered all my questions. Very reasonable price. Great overall!
C泰国瓦斯great
We were very well attended by Mr. Craig, thank you very much
We have been renting a storage unit here for the last 3 years for my daughter's college and the price, unit and staff have been great! Frank is awesome and very kind and helpful. Thank you!
Very helpful and professional!
Craig Sarno was very helpful and knowledgeable about the units and which one was right for my needs. He made a very stressful situation easy for us. It was a pleasure working with him.
Craig at I-Storage in Peabody (Andover Street) made finding a Storage Unit enjoyable. He was professional, friendly, and patient. (I was not sure what type or size I should rent.) Craig drove me in his golf cart and took the time to show me a variety of available units so I could find one that met my needs. The Storage Units are reasonably priced, clean, and convenient. I really appreciate the Excellent Service I was provided by Craig and highly recommend I-Storage for your moving needs..
Frank was a great help was a pleasure to work with
Craig has been a pleasure to work with. He made everything so easy
So easy and convenient when renting online as well as cheap prices staff there are really good at helping out and very laid back Ben here for 3years and wouldn’t go any place else
excellent
Craig was great!! The whole process was fast and easy and he was so helpful with all with questions.
Everything was great easy transaction Craig was very good at what he does.
Craig is a good guy very helpful
Just wanted to say i was thoroughly impressed with Craig the manager of istorage in Peabody very professional and knowledgeable man, I thought it was gonna be a hassle moving storage units but he made it painless, not only that but it was done in no time at all Thank you Craig i wish all other transactions in life ran as smooth ....Gerry
I had a smooth sailing interaction with Frank F. To solve an issue that I had. Great customer service.
Craig was very helpful and professional Thanks !!
Always a great experience at the Danvers istorage. Craig and staff are always helpful and professional.
When I first started using the Peabody iStorage unit for my motorcycle way back in 2014, I never imagined that I would have such a great experience. The folks that run the place seem like family, and they are very responsive and accomodating at all times. Thanks to Craig (especially) and his professional/friendly attitude, I really enjoy popping into the facility every once and again to check up on things, etc. He is quick with a smile and will always stop what he is doing in order to help me out with whatever crazy needs I have at the time. It is great to know that I have him and the rest of the staff on my side. It is this excellent attitude and service that will always keep me coming back. Thanks so much iStorage and its' attendant crew!
Extremely easy to sign-up and Charlene was super helpful with answering all my questions.
Great service A+++ I’m a satisfied customer at Istorage in Peabody MA , very friendly, safe and was able to get me An storage unit just like i wanted. Thanks
Craig, the manager, has been fantastic! I live 3000 miles away and he has been responsive, informative and super nice. Can't recommend him and Peabody iStorage enough! 👍😊
iv moved alot in my years and Istorage has been the best storage facility to date, and Craig has been very helpful in all phases with my storage needs and expectations, he is very helpful and professional, so thx fir all your help Craig, YOUR THE MAN !!
Had the pleasure of meeting Craig today. He was very helpful, kind and professional. IStorage is a nice facility with good rates. Highly recommended.
Craig was super helpful, let me check in super fast and easy on my part
The guy that helped us was very nice and polite and was very helpful and respectful
Great facility excellent customer service highly recommended
Great service every time! Knowing my belongings are safe is a good feelin!
Easy to work with. Craig is great
Great location, easy access to my drive-up unit.
Amazing place very easy
Outstanding service. Had the pleasure to Meet Craig. He was very knowledgeable and professional. I would recommend coming here and seeing Craig for your storage needs.
Craig was very helpful. Smooth process
At this juncture, all was done with ese and professional assistance. Service by manager was excellent. Ty.
iStorage-Peabody. The person in-charge, Charlie, was so helpful, friendly and very accommodating. I would give her 2 thumbs up. She loves her job!
Craig was very respectful, friendly, and kind. Thank you guys for the amazing price. Beat all the other locations.
Absolutely amazing service Craig helped me out before they where even opened helped me out alot thank you for your services guy keep up the hard work.
Reserved a unit online and Craig quickly called and welcomed us to istorage, he explained that the unit we reserved was actually 2 5x5 and offered us a 10x10 like we thought we reserved. We went down and met Craig where he changed our agreement to a 10x10 and gave us our first month free. He was very friendly and kind. Thanks Craig for your great customer service!!
Cant say enough good things about the storage facility here. Been very happy and customer service is A++
Tommy and Barbara are the best!! Beyond helpful. Plus the facility is top notch. Highly recommend!
Second time I’ve rented here. Great experience. The only issue is it’s sometimes hard to find a dolly to use. I wish they had a few extras.
Excellent experience great customer service 👍 👏
Great service. I highly recommend.
Craig is always so pleasant and very helpful with anything we need. Highly recommend them! Robin & Carlos
Craig was fabulous start to finish. What a nice person.
Super helpful and nice,I was using them for 6 years and they were the absolute best, always great service, shoutout to Craig! Would definitely recommend
very hrlpful making it easy to select my storage unit
Have had my stuff there for at least a year or so, not climate controlled so their prices are slightly below other newer facilities but theyve gone up like everywhere else.The staff is friendly enough. Annoyances can never find a cart have to ask for one a lot. A few months back there was a leak in the roof , keep your stuff in plastic or off the floor.Its basically made of alluminum attached to metal beams and cement floors. metal beams.Not airtight so mice and whatever can get in there. I did have some minor items ruined cause I had them in cardboard boxes. There was a pool of water inside the entrance of my unit. I had to ask them to clean it, it wasn't done right away so stuff was sitting in water for hours. The roof took even more time. Not cool. Things are back to normal now. I can't afford to move it right now,so I took the hit. The gate is a pain getting in and out of car to access the area. Just small annoyances that are tolerable for the price. Oh there seems to be sinking pavement forming around the run off drain as you enter the drive pass after the gate?
The facility is clean, the staff helpful and kind, and the unit clean and in good shape.
Barbara was of great help.
Lisa and Crieg are great and unit wasn’t expensive.
Great service, had my unit setup in a few minutes.
The Lady that helped me was very informative. She took the time to walk around the property and showed me the unit. Very patient and knowledgeable and showed excellent customer service. She’s the ideal employer that you want to help you when needing help. She even stayed late to finish the transaction. Now that’s what I call AWESOME customer services. I was there Thursday from 5:40-6:15pm Best, Bernadette Pearson (not Pierson)
This is a great storage facility. Craig goes above & beyond. A specific example - I locked-up my unit and forgot a couple of items in the hall. I recently stopped by for something and realized they were missing. Turns out, Craig had saved my items for me - for 3 months! Since I locked up, there was no way for him to know who they belonged to. This doesn’t happen! Great place! Thank you Craig!
It was easy, fast and has flexible options
Very easy transaction.
Barbara was amazing, she was very helpful and very patient as we had a lot of questions. She showed us the different sizes of storages and was very professional.
Really nice Storage Facility. Very Clean, Well light, Stong Security, Cameras everywhere. Staff were very cordial. Very informative & showed options. Will update review w in 6 months of use .
I would’ve given a five star review but I had to knock it down to four. The website states I could move in right away, so after signing the agreement online I sent my husband to the facility to begin putting some of our things in storage. Well when he got there our unit had a lock on it so we were unable to access it. We rented on a Sunday so there was no one in the office to help us out. I just want everyone to know if you start your rental agreement when the office is closed you may not be able to have access to your unit. The website shouldn’t be so misleading. It was a bit of an inconvenience to us but I called the office on Monday and Craig was really nice and took care of the lock right away.
Wicked awesome! Good bunch of men
Great experience. I went in a day earlier than I was supposed to start my rental and was greeted pleasantly and treated very well despite being a day early. I am horrible with names, but the employee I dealt with was new and needed a bit of help to get my reservation going. She was professional and polite and apologized way more than necessary for the delay. It was also nice to see her call for assistance answered promptly and the other employee work with her to get my reservation going without hesitation. The facility is secure and well maintained. Helpful, friendly staff always make any transaction easier and iStoage in Peabody certainly has them.
Excellent customer service especially with Craig. He is very professional and goes above and beyond! Totally recommend this storage place!
Great business, Jillian answered the phone very quickly. Answered all the questions very respectfully and had a great attitude, very professional, overall my experience was great!
people are very kind
I have never used a storage unit before and hands down had the best first experience I could ask for. Craig was very informative and answered all the questions that I had.
Great customer service. Craig was extremely helpful with matching my needs to the correct unit size
I have been to many storage facilities, and I have to say, this one is great. Easy to get to, well maintained, but most importantly, their customer service is the best I have seen. Craig and Jill are both very accommodating, professional, and they know their stuff. Thanks guys!
Craig was very helpful with the rental process. He made it quick and easy. I would recommend renting from iStorage in Peabody.
Jillian and Craig were very helpful with renting me my first storage unit as well as answering any and all questions I had. Amazing customer service and clean property!
Great service and facilities! Jillian was extremely helpful in securing the right Unit we needed!
I had questions about storage and Jillian was there to help me the whole way. She was knowledgeable and patient in handling all of my many questions. It was a pleasure working with her and iStorage.
I called to ask some questions about the Storage and the payment process and Jillian was very helpful
Great service! Very clean property and Craig has the answers to all my questions!
Very helpful
They offer temperature controlled units My rent is outrageous every year it goes up Street to get up to the facility is steep and in a difficult getting in and out. Location is on route 114
Craig and Lisa were very helpful with the rental also very clean site
Stored my things here for a couple of months. Very clean. Very secure. Will definitely use them again.
The process went smooth.
Purchased a storage unit at this facility and had a great experience. Needed assistance and Craig was extremely helpful with the process. Great employee
Best customer service by far! Craig was super helpful !
First time needing a storage unit. Was very stressed out trying to find a place. Glad I stumble across this place. Craig was superb with his customer service, knowledge and information. The whole process was flawless and explained in detail thoroughly. Highly recommend this place.
This place has been amazing for me. Very clean and convenient. Everyone that works here is so nice.
Craig was friendly and knowledgeable. It was a very easy process. I’m glad I chose iStorage.
Very impressed with the cleanliness and hospitality of this location. Has a team that cares and keeps the location in shape. Would definitely recommend!
I was really impressed with everything ! The store was clean , the unit was clean and the gentleman who helped me walked me through everything and explained it all ! I think the prices are fair and I will definitely recommend you to everyone that asks .
Super Friendly environment the property was clean and easy to locate.
Excellent
Craig was such a big help! Answered all my questions and got me in to a storage unit within minutes.
Our experience so easy. We were in hard times and this place was absolutely the best for us. Thank you istorage.
Great Service!!!!
Great service great staff would recommend to anyone
I went in just to inquire about a space and left with a storage unit and the peace of mind knowing my stuff is safe. Craig was very knowledgeable and helpful. I would recommend iStorage.
iStorage Peabody is in a great location for my business and personal needs. Craig is knowledgeable and helpful with every question I have. iStorage is always clean, very well managed and secure. Thanks for a great experience.
I’m new to istorage , but when I went there to get my storage rented , the rep was very nice and professional. He answered all my questions and was very helpful. I would recommend it. The prices are very reasonable.
I was previously using a different storage facility in Salem, where the company didn't care about you at all. Employees there admitted they didn't know why some things were changed, or done. Istorage has been the opposite - professional, friendly and willing to work with you. Craig has been outstanding, and gone above and beyond in terms of being helpful and professional.
I called to find out prices and asked a few questions and the young lady on the phone shenika was awesome! I was really moved by how she was going the extra mile to make sure I understood everything and she even did my whole rental through the phone. It took the stress off thank you! We need more people in the business field like her
I would highly recommend iStorage in peabody, they are professional and courteous. I spoke with someone named Craig and he was able to answer all my questions and help me out. Definitely check them out.
My experience with Istorage Peabody was great, Craig was great with answering any questions we had and was a huge help in making the process very easy.
It is on rare occasions that I take the time to write reviews of a company or service, today is an occasion, in my opinion, for exception. I take great pleasure and giving special recognition to Craig Sarno, Property Manager at this Peabody location, who has gone above and beyond his duties and job description to fulfill all of our needs, in particular emerging and extenuating circumstances we found ourselves in, with care, compassion, solutions and timely resolutions to all of our unique needs with a grace and professionalism that was beyond all of my expectations. You wouldn’t think something of this nature would arise involving a storage unit, but there was a family accident, health issues, and access meeting critical and time constraints necessity to get into our unit whose lock also was malfunctioning. I want to commend you on your employees who I was also pleased to learn is new to your team but performed in all manner of a veteran of your company. He is certainly an asset and a valued employee and me not having a unit at your facility would never look elsewhere if needing one or recommending one to others than to iStorage. It is because of members like Craig, of your team, that turn “ having a storage unit“ into “a place to store our most valued and treasured possessions with a sense of security. Always knowing that they are safe and in good hands. Thank you for the gift of this and thank you for having team members like Craig on your staff.
Great staff that is super helpful!
Katie is very helpful. She cares about the customers an goes out of her way to help. I’m glad to do business with istorage the property is always clean. I have nothing bad to say about this place!
my name is matthew i came by looking for storage and katie was very helpful in helping find the right size unit in my price range. Best service i have had in storage. Next month i will be renting because of the great service i received
I had a few questions so I called an i spoke to Katie who answered all my questions she was very nice an helpful. I need storage in a month and I will be going to see her! Thanks istorage!
Kate was very helpful and informative. She helped me in deciding to use iStorage. Highly recommended.
Great service they made the whole process quick and easy
Went there on Friday October 2 2020 . I have never used storage units before and after spending time with Mary I ended up leasing a unit she was so friendly and helpful and very Knowledgeable that I didn’t even have to look anywhere else . I gave it 4 stars because I haven’t moved anything in the unit yet and want the full experience so the potential for 5 stars Is there .
very friendly staff quick service they got what i need within 30 minutes i had my storage unit
Katie was a great help answered all my questions thoroughly with no issues at all!!! Wish I could give it a 6 star
I had questions about storage and Mary was there to help me the whole way. She was knowledgeable and patient in handling all of my many questions. It was a pleasure working with her and iStorage. Thank you Mary!
I needed a storage unit prior to moving. I was stressed about the process because I've never used a storage unit before. Katie, however was very helpful. She explained the whole process and made everything easy. I'll definitely be a returning customer. Thank you
Convenient access, great storage options, and excellent customer service!
I’ve rented here for many years and never had any issues. When it was time to move all my things out of storage, Mary in the office, was helpful closing out my account for me...thanks iStorage Peabody!
Great place, great people
Dana at iStorage made the leasing process so easy. She explained the process thoroughly and showed me the space. She is friendly and very professional! Great rates. I recommend iStorage.
Just rented a unit in the Peabody facility. Dana was very helpful and Informative in the process. Made the move easy and smooth!
Working with Dana was a pleasure. She wasn’t pushy, she was very helpful and informative.
Dana in Peabody was very nice and very helpful....way BETTER than PUBLIC STORAGE!!! only thing I'd ask is to hav more dolly carts in each building!!
I'm sharing a review of iStorage in Danvers with a bit of a complicated situation. My father suddenly passed, and after months and months between making payments, late payments, fees, going back and forth there to get my father's and other family's belongings, I was probably a difficult and frustrating client to deal with. But nevertheless, the property manger, Dana, was always a pleasure to deal with. Upon each and every one of my calls, she was kind, friendly, personable, empathetic and understanding. She was not judgmental of my situation and guided me through the process of being able to vacate my Father's unit. No matter how late I was with payments or how many times I called, she was always kind and gladly assisted me in breaking down my total as far as fees went. Overall, I just had a very good experience dealing not only with her, but within the unit itself while going through an extremely difficult hardship in my life. Besides personal reasons, the storage spaces are clean, neat and roomy, easy to access and are very well secured. I felt very safe leaving my family heirlooms there to hold while I was unable to go there and get them immediately. I felt the monthly prices for the units were also pretty reasonable as well. I would suggest looking into a unit at one of their locations in the future if you are looking into a storage unit for yourself. I did like the Danvers location because it is built on a bit of a hill/inclination, which I thought was a nice touch of privacy and water protection.
IStorage team was very helpful and got us our storage unit all over the phone and email in a simple process. This is the second time we have used this location for storing college dorm items when school is out of session.
Dana was excellent will definitely recommend the peabody location
I have been a customer since 1997,and can tell you that the property manager (wich has been there for all these years)she is the greatest!I strongly recommend!
Had a totally great experience with Mary today on my checkout ! She made everything so simple for my father to take his old car out for the summer ! Great experience all around !! Highly recommend them for your storing needs!
We have had a storage unit at iStorage Peabody for several years. We always have had great service and a clean, accessible storage solution. Our storage needs declined so we arranged to move our belongings to a smaller unit. Mary was of great help in finding us the appropriate unit and she helped make the transition seamlessly. The personal attention we received makes iStorage Peabody special.
This was my first time renting at istorage. Mary was awesome she showed me a few different size units and helped me decide which one was right. She was really friendly and helpful, didn't at all seem to be in a rush. Wonderful worker. Will highly recommend to family and friends.
A few years ago I rented from Dana Hill at iStorage in Peabody and had such a great experience that when it came time to have to move again and we needed storage I knew that I was going to come back here. She is so helpful and sweet. She answered all my questions and showed me my unit. The security is top notch and the facility is clean and well maintained. If you need storage this is definitely the place to go to!
Dana is AMAZING. Super friendly and helpful! She accommodated us for our last minute rush to find a unit. The facility is clean and well maintained. Feels like going to a friends house, just great all around. Thank you.
Dana and Steve give quality service.
Dana was amazing!! She helped me get what I needed which of course I had no clue on the size of the unit I needed. Highly recommend renting a unit here!!!
Dana is very friendly and helpful. She helped us to find the right size for our second storage. The location is great and secure. The facilities are very clean and well maintained.
The facility has met my needs and Dana is always responsive and super helpful.
Dana was kind, funny and very adept at her job
Really nice lady took care of us
I have to start by saying this is the first review I've ever written, that being said I was compelled to write this because the customer service at iStorage is the best I have ever encountered. Dana, the manager was friendly and extremely helpful. She went above and beyond her job. The place itself is very large and we'll kept. I would absolutely recommend iStorage to anyone.
Great service from Dana.... She is a pleasure to deal with.
Great service. Steve in the main office was a pleasure to deal with. Clean and up to date facility.
Very helpful, and friendly service.
I’m so happy I Chose this place to store my fathers antique car for winter. Dana’s attention to suiting our needs was beyond satisfactory She was super friendly,polite, and professional.
Great place for storage! Good security, location and prices. Dana was very helpful. Thank you!
Dana was very helpful and great customer service. Unit was clean and Dana actually moved our unit closer to the entry. Thanks again and highly recommend this storage facility
Great service - thanks Steve!
So far so great !!
We recently rented a storage room in Peabody. Dana was very friendly and helped us make the right choice for our needs. We were pleased with the rate. The right room at the right price. Thank you Dana.
Great experience for a 1st timer. Dana was fantastic and made it easy and comfortable.
Excellent customer service! The storage areA is very clean. Security is great on site. This is the second time I have needed storage space, I didn’t think of going anywhere else. I highly recommended this I storage in Peabody
I am happy with the place, clean, fair price. Very friendly staff
Awesome service! Very nice people with a nice and clean facility!
It was quick and easy rental. The lady named Dana helped me with the process today. She is very nice and explained everything.
very good service Dane is best manager I've dealt with in the storage industry 5 stars!!!
Terrific experience. The facility is secure, clean and very well maintained. The owners are really nice and helpful any time. Price to value is spot on for such a good location and easy access.
I've been using this facility for several years. It is clean, safe and easily accessible during all hours. Recently I decided to downsize to a smaller space. I just had to take a moment to commend iStorage associate Dana Hill for her great customer service. She was very helpful, knowledgable, warm and friendly - the kind of person you would hope to deal with at any business but sadly often do not. Thanks Dana!!!
Dana the manager was awsome. She showed me a unit and explained everything clearly. I was in and out quickly and got a great promotion as well. I need short term storage and this place was the best location and price I could find. Thanks !
Manager was great and tended to all my needs. They also have very competitive pricing and easy location to get to with truck right on 114 in Peabody overall awesome place. 😁
After shopping around at rates for storage units online I came across istorage. I went into the main office to check out the building and look at the size of the units. When I arrived I was greeted by the manager Dana Hill. The first thing she mentioned to me was the promotion that was going on offering one month free, she then took me on a tour to check of the unit to make sure that it was the best fit for us. When it was time to do the paperwork it was quick and smooth with all questions answered. I left feeling confident that I had made the best choice and had no doubts that my belongings would be stored safely and properly. I had came back a few days later with my Uhaul to unpack my items in the unit, unfortunately it was after office hours and I had forgotten to call Dana and ask her to remove the locks on the unit. 5 minutes after I left a voicemail and was having a panic attack thinking I wasn't going to be able to unload my things she called me back to let me know that she would be leaving the keys for the locks for me and I had nothing to worry about. Dana, I cannot thank you enough for your amazing hospitality and customer service skills. I highly recommend istorage and the manager Dana Hill. Thank you!
Incredibly helpful and flexible, the sweet lady behind the counter also helped me pick out the perfect unit I needed after I reserved what I thought I needed online. Convenient location too.
The storage units are clean, the manager Dana Hill is extrodinary, she met our needs when we were in a pinch and assisted us with making our moving transition with no stress and had amazing customer service skills and accommodated us with our needs. Hospitality was appreciated, thank you Dana!
Dana was amazing. She helped me out with very little time, I was running late for work and came right before closing. She was honest, sweet, and the most helpful person I have dealt with in any place of business in a long time. Thank you Dana!
Had a really positive and easy experience obtaining a storage rental. Dana, the office manager, was super helpful and really nice, and was able to rent us a unit that was easily accessible for my elderly mother.
Dana at the front desk is very friendly. She explains every detail with a smile. My husband has PTSD and has a tramatic brain injury. My husband asked her several of the same questions over and over again. Dana answered with a gentle voice and a smile. Thankyou Dana. Storage unit is a great price with many different sizes to select. Would recommend to all.
I worked with Dana setting up my storage unit rental. She was professional, pleasant and helpful. There were no surprises when I showed up to finalize the rental and I would highly recommend iStorage for anyone looking for some extra space. You'll be lucky if Dana is the one to assist you.
Dana is wonderful! Always a smile on her face and very helpful. I have 3 storage units and she has been a pleasure to work with on every one.
Dana Hill was excellent to work with and made the process of renting a storage unit at IStorage so easy. She was working with another customer but quickly assisted us so that we could look at the different sizes and by the time we got back she was ready to get the rental agreement completed. Would highly recommend this facility to anyone needed a Storage Unit!!
Nicest storage facility I’ve ever used, and I’ve used a few. It even has a nice bathroom!!! Dana is lovely and helpful, has been there since I last stored stuff there 18 years ago. She’s a good person to deal with at times of transition. No problems.
Great manager, super clean, great price.
Dana is the best. I was happy with the storage unit, facility and the service.
Great experience and help
Great service from Dana.
I typically never write reviews but felt the need to make it known about the excellence of service associated with the this particular place. The manager on site was extremely accommodating, polite and transparent with the process goes. I fully recommend using this location for the service and prices that are offered.
Dana is so wonderful! I originally stopped by to rent a 10x10, but I didn't really need all the space. She helped me with an available storage space of an 8x10, which is cheaper than what I was aiming for. Thank you Dana!
Dana is amazing so kind and caring!! Very helpful!
Perfect
Great Storage Facility. Dana is super Helpful in getting your storage needs met and handling any issue Promptly and Professionally. I Highly recommend iStorage, especially the one I am Familiar with in Peabody.
Excellent customer service!
Dana was awesome. Speedy and informative service. Don’t know why I didn’t come here to begin with! Got a first floor unit too!
I love the customer service. Manager is so sweet. Answer all my questions, she is very patient explain everything right. Thanks so much for your help and service!! I will recommend this place in the future. Even i just have a little time with it. Service its the first step!
Great storage facility. Prices are very reasonable. Office staff are helpful and very nice.
Not too expensive, clean.
Dana the store manager is fabulous, she made us feel at home right away. I would certainly recommend this place awesome !
Dana has consistently gone above and beyond to provide us with excellent customer service. She is diligent, organized, proactive in letting us know anything relating to our unit, and extremely accommodating. I give this place 5 stars!!
Repeat storage of Mini Cooper convertible for the Winter. The facility is in excellent shape, immaculate, and the store manager (Dana) s very accommodating. Feel like family after just this short history. Will, and have, highly recommended the facility and will take advantage of the services again.
Dana was very kind and helpful
Dana was warm and very welcoming while helping me get set up with my new unit. She really is the definition of what customer service is. The process was easy and the property is maintained. Also, it felt safe and secure. I would highly recommend Istorage in Peabody to anyone looking for extra space to store items. Thanks, Dana!
Dana was awesome! Had me set up and moving in quickly. Highly recommend this self storage!
Dana is amazing. She helped me figure out the exact size unit I needed back in August. I just got all of my stuff out of storage and she was so helpful with figuring all of that out, and ending my storage. It’s sad knowing I won’t be going there all the time anymore and seeing her bright friendly smiling face. She is amazing and extremely helping. The facility is nice and big and the lights are bright inside. She keeps extremely neat and tidy in there.
1st time with there services..Good experience..fast set up..freindly..Dana actually let me use my sister's credit card for initial contract setup fees..with my sisters approval in person...then day of move in she ran it. No problems. Ty guys
My family has had a few storage units at iStorage over the years. I just got my own the other day and had a great experience with Dana as she helped sign me up, super friendly and stayed open until I rolled in after a LONG day on the road. Lovely people and great facility!
I chose this facility due to the convenience of being able to pull my truck directly up to the storage unit. Unloading a huge truck was quick and easy thanks to their spacious units and wide lanes. The whole process was made even easier and more enjoyable by Dana, who was very well organized and a pleasure to work with.
Dana treated me with the utmost respect when I purchased my storage unit. She is very knowledgeable, and made the process very easy! I highly recommend if your looking for a storage unit you go and talk to Dana!
Dana had me set up in no time ! And was awesome to deal with !! Highly recommendable!
Amazing customer service. Fast, friendly, and helpful! Highly recommended!
Excellent experience. The move in was easy. The price was great! The staff is very helpful and nice. We highly recommend this facility.
Second time using a storage place and couldn't be happier. Dana answered all my questions and put my mind at ease with the great security. I did a lot of research. iStorage has GREAT reviews and they are accurate !!! Place is the best !!! Thank you Dana !!!!!!
Nice storage units with good accessed hours.
Dana is the best! She is always friendly and gives you her best. The storage facility is conveniently located and 24/7 access.
Clean secure and reasonably priced. Not much more say.
Easy move in, exceptionally easy move out. The manager, Dana, is very pleasant to work with. The units are clean and the pricing is affordable. If you need a storage unit, I highly recommend Simply Self Storage in Peabody.
Clean, convenient and affordable. This is a very well kept business and the manager, Dana, couldn't be more helpful and friendly. I would recommend this to anyone who needs an area for storage.
Great place! Dana was extremely helpful and accommodating to my needs.
Excellent customer service. As we all know, moving can be stressful but Dana made the storage process easy and pleasurable. I was also able to get moving supplies at the same time, which saved me lots of time and hassle. I highly recommend Dana and Simply Self Storage.
Dana is a sweetheart and was very accommodating!! The 114 location is very convenient and safe!
Dana was most helpful throughout the entire process. Facility is convenient and very well maintained. Recommend highly. Thank you so much for everything!
Amazing customer service! Great prices! The manager Dana was the best! :)
Clean, safe, organized and convenient. Dana, the manager, is very nice and helpful and found me the right unit without upselling or pressure. She patiently answered all my questions, which I'm sure she's heard a million times, and showed me several units before I decided to rent. I had visited other nearby storage facilities but none were as clean and well-maintained. I'm glad I waited to find this one.
Dana was very friendly and informative. We have never rented a unit before. Dana made the process very easy. The facility was secure and very clean. I would recommend this facility to anyone looking for storage.
Worked with Dana she was great. Set up easy and quick.
Very fair prices. The facility is super convenient and very clean. The staff is amazing, especially the owners. They're always willing to go out of their way to help and make sure you have everything you need. I definitely recommend this place to anyone looking for a storage facility!!!
Very helpful staff clean facilities!
Dana is a kind and helpful person. She was quick and pleasant in our interaction. Wonderful conversation and wonderful service!
The service was really good. Everything was well organized and clean and the woman working there made it easy. We have rented space at a number of other storage places and this was by far the best experience.
Very friendly!
Just signed up today and was greeted by Dana (by the way started my day with her great friendly smile). Gave a quick tour, price was good. My thanks to her. Will recommend to friends.
Dana has been wonderful through the process of reserving through to loading our storage unit. She is professional and clearly takes pride in her work. I can not thank her enough for the seamless day-of showing and opening of our unit. I look forward to using Simply Self Storage for quite some time. The unit and facility itself is clean, well-monitored, and easy to utilize. Thank you, Dana!
Perfect location and storage unit. We had a few last minute changes as some plans fell through, and Dana was more than accommodating. Our moving process was very stressful, and Dana’s help is very much appreciated.
Need to move mom's stuff into storage as she is moving into long term care facility. Dana was extremely kind and sensative to the situation. The property is clean and well maintained.
Awesome customer Dana was very helpful
We have been working with Dana and Simply Self Storage doing there property maintenance services for the last 4 years. Dana is a pleasure to work with. She makes showing up to work easy! We always see happy customers and we are always happy contractors when we have a job here.
Simply Self is clean, organized, well maintained and well managed. I have never had an issue here. Dana is always welcoming and always has a smile on her face :) She makes everything much easier!
Buen servicio al cliente, con mucha variedad en los tamaños de los depósitos. Lo recomiendo!
The staff here is great! Easy access and very helpful!
The buildings and units are really well-maintained, and the staff is very friendly and professional. In a business where keeping your stuff safe and sound is crucial, that means a lot. Can't ask for better self-storage.
Melissa, is very professional, helpful and kind.... a cool breeze on a hot summer day best describes the service.. thank you....
This place is very well maintained. I've had a storage unit here for several years now and I've never had an issue. The staff is very friendly and helpful.
This facility is so well maintained and this is my first experience in renting a storage facility. I have been with them for 4.5 years and won't consider any other facility. I love going to make a payment as I am always greeted with Dana' s warm smile!
First day in and they really ask for details to really recommend what unit was best and let me know how much I’m saving! Extremely polite and friendly. I’m actually very happy I came to this location!
Great service
Dana was a great help , she helped me find a unit that would fit my needs and in a timely manner .
Dana was great and the entire process from reserving online to signing paperwork was ultra easy! Thanks for the first full month free!
Great place, great people! My family has rented many units over the years and always been given A+ service.
I Could not imagine going to any other storage unit company in the north shore. I recommend it to anyone looking for a place to store their belongs.
always enjoy seeing Dana and the rest of their staff. the location, units and service lead the industry - high recommendation
I give 4 Stars, Danna helped me select the best unit for my needs. I am a return customer and a return customer for a reason. She was very helpful and even helped me select a unit close to the front of the building and door to make my move easier. She also took the time to connect on a personal level, asking questions about my life and needs when it came to selecting a unit. I recommend Simply Self Storage. Very clean and staff are extremely helpful.
Convenient location, great staff !
I have been with Simply Self Storage in Peabody, MA for the past several years. I have HIGHLY recommended this facility and will continue to. The property manager Dana is very professional and accommodating. This facility deserves many more that 5 stars.
Very friendly staff!
Great facility! Very professional
Good people clean stalls
I have been a renter for 4 years and I am very happy with the service and my unit. I have been dealing with Dana on separate issues that were created by me and Dana couldn't have been more receptive and accommodating. I am really pleased with the professionalism and appreciation for my business that Dana demonstrates. Thank you
Great decision. .love how easy my move was made by choosing them .. thank you!!
Fantastic staff, great location. Made my life very easy at all steps of the process.
This place made getting my first storage unit a breeze. They were super friendly, extremely knowledgeable and helpful in knowing what storage unit would be best fit my needs.
My fiancé is renting a unit from them and had a great experience working with the staff. Everyone was friendly. The facility is clean and well organized.
Dana Hill Finest there is! always helpful, kind & thoughtful! a pleasure to know her !!!
Nice storage location. Melissa was very helpful and polite.
Simply storage was great Dana was awesome great place for storage she helped with all my storage needs I highly recommend
Dana was so helpful and amazing on helping me find the right unit that's suits my move.
First off I'd like to start by saying Dana was super helpful and knowledgeable in her business here. It's my first time renting a storage unit, and couldn't be happier with simply self storage. Things were very simply and straight forward as they should be. Dana got me set up in a matter of no time, highly recommend this location. Not like other shady storage places in this area, property is always well kept and maintained as well, which is a big plus!
Being a storage unit newbie can be overwhelming but Dana made this process SO easy! The unit size was perfect for our needs, pricing is great and just the general customer service provided was great!
Rented space for over ten years. When my door broke it was fixed the same day. Dana and her husband were great facilities managers. Lit was kept clear of snow and ice and always was clean and tidy. Recommend to anybody needing a little extra space.
They are awesome, extremely friendly and professional. Simply storage is the absolute best storage facility I had ever used. I won't go anywhere else. They are very convenient as far as time and space.
I have been renting a unit here for many years and have just added a second unit. The staff, especially Dana, is wonderful to work with and is very accommodating. The facility is well maintained and the location couldn't be more convenient.
An amazing facility. From the cleanliness of the property to the excellent customer service. You wont be disappointed.
Fair prices. Great customer service
Very helpful staff, great location
Very friendly staff.
I've been using Simply self storage for a few years now and Dana has been very accommodating and knowledgeable. My husband and I weren't easy customers ( We had to come a day early due to a change in plans and switched out storage spaces twice) She never missed a beat. Thank you Dana! We'd never use any other facility. Ronda and Kerry Kersey
Great customer service!
Dana was very accommodating and flexible with me having to change move-in dates. The storage facility itself is clean, convenient, and affordable. I am very happy with this service.
I've been using storage units from Montana to Massachusetts for over 10 years now and Dana is by far the most helpful, upfront and well informed manager I've had the pleasure of working with. The price is great and the hours really work for any schedule. So glad we chose this storage facility!
Dana was very helpful and sweet, she walked me through the process and help me choose the right size storage. We absolutely recommend.
Dana was wonderful, very easy fast and convenient! Highly recomended
Great place and price! Dana was awesome!
Made a reservation online--and was called 5 minutes later! Dana was extremely helpful with directions (she was right, I would have missed the entrance) and had me all set with my rental 15 minutes later!
They haven't gotten sick of me make late payments and I love the staff so friendly.
Nice and affordable had Dana help me and she was very helpful with the whole getting started