Tara was out of this world amazing in helping me get my storage organized. I had movers driving up from San Diego and she made the process seamless! And in her second week too! I mean that’s a great person and a great hire!

Fast and courteous very helpful I strongly recommend

Tara helped me out and had great customer service!

Honestly it was stressful day looking around for a storage unit. Because of work i could not search for something before the big move I had coming . But the property manager on site was so helpful and helped me be positive the entire time. She communicated with me and made sure they gave me the best offer available and for that I am thankful and grateful. I saved money and I got what I needed and more.

I have had a small storage here for about a year. I had a serious family matter arise and I had to find a place for mine and my 4 year olds belongings quickly. I storage and Lois helped me to be able to keep my kids memories and my personal belongings safe and readily available when the time came that I could get a new home for me and my son. She was very sweet and accommodating as well as understanding! Thank you Lois and Carson I storage for your help, without it I would have really nothing left of belongings and things.!

Getting the storage unit over the phone and using email made it easy and convenient.

Good service and space. Thank you!!

Very nice and respectful. Very clean and sizeable storage facility.

Leah was wonderful.The first month free.also very clean property. I would recommend to all who want something affordable and clean

Leah at istorage in Carson City is absolutely amazing... Best customer service I've ever experienced!! Always smiling, always nice, and extremely helpful!

Leah is awesome, great customer service and very friendly! Enjoyed our experience and very happy with unit. Thanks Leah!

The woman at the front desk was so friendly and helpful in getting units transferred and up to date after my father-in-law passed away. We are from out of state and she made things happen efficiently and with a fantastic attitude. So very thankful.

Leah is a really accommodating property manager and always super nice. Very down to earth and understanding.

Kind and friendly, best customer service

Friendly customer service, wonderful personality.

Staff are very friendly and accommodating. I really appreciated that when I came in to sign up.

This storage location is clean, convenient and well managed.

The istorage remote staff were absolutely amazing. Moving one unit to another unit was explained very clearly. The units are clean and spider free! Our belongings had no acclimation of dust or dirt after 3-1/2 years! Wonderful experience!

John was most helpful in finding a perfect unit at a good price. Thanks John

Fast and friendly service. Clean and well maintained!

Customer Service excellence at iStorage in Carson City is as impressive as the management of their facilities. In this era of digital technology; these professionals reflect a sincere motivation to communicate effectively - with astounding confidence of their brand! Such enthusiasm presents “security and safeguard” to the consumer, and for any other reasons of concern that needs to be brought to their attention. Quality, Value, Security and Availability of Resources merit their success as the Very Best Solution for storage, safeguard and security. These fine people measure up to the old saying, “People don’t care how much you know, until they know how much they care!” Outstanding! Carry On! Respectfully submitted, Larry Cunningham, Retired Military

Was just there to drop off a friend's car.

Front desk people very friendly and helpful. Unit clean. Door a little difficult to open, but otherwise satisfactory.

The lady really made my day. I got a better deal and the first month free! Super happy about that!

John was very helpful, friendly, and professional. He showed me the space I would be renting and had suggestions for use/access. (of course, riding in the golf cart was the best!) The rates are reasonable and the property appears in good condition.

Lois was a kind person. Great service

Excellent!

We've always had a good experience with IStorage, from the first time that I made contact with them while still be out of state, up to the current date. We just had to recently obtain another unit and it was so easy to do online. Also, ordering it online gave us a discounted price on the monthly fee. I highly recommend them for your storage needs.

They were just as they said there were, nice and always on time, great prices. And very clean.

I've had my storage unit for years. Aside from minor things it's fine. Safe area, your unit won't get robbed, staff are generally friendly. No on site manager becuase the apartment caught fire but the cameras work, you can see the monitors when you go into the office. It's what you expect when you store your stuff.

Perfectly friendly and helpful, and you can fit a lot of stuff in less space than you realize.

Simple sign-up, fast and pleasant. Clean, secure and convenient location, will recommend to all my friends .

I have rented from I storage before and they are always friendly and helpful. Great experience every time. Thank you.😊👍

Super quick & easy process!

Best customer service I’ve had in a while! He was quick to give me the best possible prices an deals!. Will definitely recommend to friends an family😊😊

Great facility to store my stuff in transition of moving. The lady helping me out over the phone was pleasant and professional. Thank you guys.

A very good experience

Welcomed by Lois. Friendly, informative and very helpful in providing our needs.

Dry east to work with and very nice people.

Good service

Pleasant and knowledgeable staff - a pleasure to deal with!

Easy to get a unit. All online. Fast and easy.

Reserving a unit online first made renting a unit super easy and fast. Lois was very friendly and efficient at her job. Thank you!

The staff is great! Very helpful and knowledgeable. They made my experience super smooth.

Staff did an excellent job attempting to satisfy tenants!

Love love love. Its a very wonderfull thing when you can store your so loved worldly possession with ease of mind and a wealth of gratitude. feels just like forever that I will appreciate this place, its quality and above all the outright uncomprehensive cleanliness on site.

Polite, professional service from the very first hello.

The office staff was very helpful and accommodating in getting us into a storage unit last minute.

The employee's are great

I felt rushed and stressed..until I spoke to John...He was very helpful..and when I came to the facility, John made the set up quick and easy. No STRESS!! Thank You, John

The staff was very through friendly and helpful, also facility was very clean.

Nice staff, but very expensive (and becomes more expensive periodically).

Great communication with the onsite manager. She went above and beyond to help with an issue we had.

The sign up process was very easy with help from John, your manager.

Grest customer service

Some of the biggest sized units I've seen.

Hi storage appears to be a national franchise or corporate organization that has been purchasing existing facilities, certainly here in the Carson City area. They had three RV spaces available which was rather unique. I took one of them right away. The Manager it's hard working and sincere.. this group and all the others I was researching really want to do everything online. I had the spot the manager had shown me and had begun doing paperwork on, but the online corporate people rented it right under my nose so to speak.

The whole process was pretty easy; I started by making a reservation online. Got a call back to confirm availability and went down to sign some paperwork, pay & was also showed where our unit was. The manager is great and very accommodating.

Very nice, clean, well kept, large storage facility, with Security.

Great storage place for a great price. Friendly and helpful workers as well. My family also have units here as well I would definitely recommend to friends.

Great place and very secure! Stop making us sit 25 feet away from the person helping us... filling out your paperwork, far more than the 6’ anti-social distancing mandates set by Nevada. Completely unnecessary and we were told we cannot conduct business with you unless we(the consumer) comply!

Convenient location for the things we need for our son's right away. They stay open until 10 which is even more convenient because I've had to go really late to get some things out of the truck and I've left 8 minutes to 10, of course I was panicking the gate would be locked on the way out but thank goodness they don't lock them early!

But run down but I guess the prices are fair

I would recommend this storage location to anyone. Brittany was an absolute pleasure to work with. She provides the kind of customer service experience you always hope for.

Great customer service, really appreciated John getting back to me. Storage space is in short supply right now and it was nice to deal with these folks. Very professional and thorough. Facility is clean and well maintained.

Great customer service, professional and recommend highly.

Excellent check in process, clean and secure facility in a convenient location! What’s not to like. Kristi was great with the check in process. Highly recommended.

Excellent customer service! I haven't moved in yet, but my experience thus far has been great. Friendly, professional, knowledgeable, and efficient. The customer service far exceeds all other storage companies I have spoken too all over Reno.

Fast friendly service!

Thank you again John for a quick, easy and efficient visit.

What a pleasant surprise! After searching for a place to temporarily store my belongings this place was more than willing to accommodate. Brittany was incredibly polite and very easy to work with. Signing documents took just a couple of mins and I was on my way to a perfect place to safely store my belongings. What made it even better was they were running a promotional deal that saved me some extra cash that was very much needed!!! Thanks guys!

Brittany and the gentleman at the front desk were absolutely customer service orientated! Set-up was easy and I love that they have auto-pay! I was caught off guard about the storage unit insurance (been a minute since I've had a storage unit) but ultimately I know it's for my benefit! Would definitely recommend!

Robert made it quite easy for me to renew on-line and answered my questions whole-heartily regarding past credits earned and accurate amount due to renew. Very good phone manners and friendly repertoire with customers. He'll should prove to be a worthwhile asset to the company. (I found Rick also to have been extremely helpful and personable. I think his departure will pose a deficit for management in finding a replacement. He used to go BEYOND the minimum duties of a site manager and was the first positive impression I had of the newly renamed "iStorage" in Carson City office. He'll be sorely missed by many.)

Brittany was amazing at handling all my questions and concerns and took care of me the same day great customer service and communication thanks!

Service was good, but the price is a little high, I have a storage shed across town the same size for $115.00 a month.

My experience here at iStorage on Fairview has been nothing less than incredible. Britney in particular has been amazing to work with. I had some personal matters that most people in her position would have disregarded because understandably, that's not a requirement for their "title". However, Britney has been consistent in communication, showed a tremendous amount of patience and brought a very fair and professional solution to my frustrating situation. She validated my issues while maintaining her assertiveness in the company's needs & requirements. All in all, she provided me with the best customer service imaginable and came to me with a fair solution. I would recommend iStorage to anyone and if you want top knotch customer service, go see Britney at the Fairview location!

Brittany is absolutely amazing!! On two separate occasions, I have rented a unit at this location. I couldn't be more pleased with her outstanding customer care. John is also a gem when it comes to taking great care of their customers. I highly recommend giving them a chance. You will leave with peace of mind in knowing that your valuables are secure. Affordable units, efficient service, super friendly, clean units and conveniently located off of I 580. Check them out!!

Great storage options, great prices great employees

The iStorage staff mad my move in and monthly billing simple and easy. Thank you !

Easy move in and great first month special. Thanks John!

John and iStorage are A1 and a great location convenient to 580 and centrally for easy access in town.

There probably cheaper places, but the customer service is outstanding! I lost my key to my lock and was very upset that I had to pay to have my lock removed. They were very gracious, professional and quick to remove my lock for me. I really appreciated their professionalism even though I was short with them. My apologies for my disposition that afternoon and I really do recommend iStorage for a safe place to keep your treasures.

The team was professional and polite. Always there to help. John was great and very helpful. Office staff was also top notch. We moved to our new home and reduced our stuff was our reason fo leaving them. Thank you for being great!

The staff at iStorage made it very easy to transition form a large unit that I no longer needed to a smaller one. Very helpful on during the day I moved giving me a unit as close as possible to my old one

Fast, friendly service!!!

John and Brittany are super friendly and helpful. The both went out of their way to help set up two parking spaces for my RV and boat.

Brittany made the whole process quick and easy all without any physical contact until I moved my trailer in.

We are moving from California to Nevada and I chose this storage based on their reviews, and I am SO pleased with our experience so far. John, the kind gentleman who I originally called to set it up was AMAZING! He made sure to get us our storage quickly and efficiently and was such a big help every step of the way. Being out of state and handling a big move is stressful, John did all of the work and called me back everytime he said he would. I haven’t had such good customer service in a very long time and this was such a great way to welcome us to the state. Thank you.

Great service Robert paul is awesome

Very professional staff helped me get settled in. Clean facility. Highly recommend.

Its okay

Great! If this is your first time and you're apprehensive about leaving your items somewhere, this is a great place to ease your worries.

service very good thank you

Great experience for storage! Brittany and John definitely make this place awesome.

Super friendly! Cheapest place in town! Storage unit is clean very secure for your items. Brittany was a sweetheart!

Courtesy and friendly

I called Brittany as I was moving back to Carson after many years living out of state. Both Brittany and her assistant help me reserve a shed a few weeks ahead of time so I could have everything squared away for the movers. When we arrived at the facility on moving day, Brittany and her assistant came out to check on the shed and blew it out one last time. Once we were all loaded, they checked in on us to make sure everything was in order. In a time of stress and anxiety related to moving, these two ladies were very considerate and professional, and I'm glad I chose this storage location.

Outstanding friendly service. High security, cameras everywhere with a security fence. Nice clean facility.

Great customer service the girls in the office were great!! But it is very expensive in my mind for what you get

Very nice facility. Very big. Nice person working behind counter.

What a great experience with John and Kelly!! Both so wonderful and helpful.

Clean. Secure. Friendly.

These people are awesome. They have storage to store stuff in with plenty of space for your stuff and your junk. And they will even sell you a lock. Really nice people work there and they smile. - this message has been approved by a guy with a storage.

Fast and friendly, Brittany was great!

Kellie was amazing at insuring all me needs were met. I highly recommend IStorage & there awesome team to help with your storage needs.

Very helpful and friendly. It was a easy, straightforward and fast process to get a storage unit and easy to access. I would definitely recommend this place to any one who was looking for storage options.

Friendly staff! Very clean and well maintained facility! Great prices!

The staff was so great. I was so great full for how quick and easy it was to get my storage unit. I want to say thank you to Brittany and the rest of the staff for such a friendly experience.

I seriously love my storage facility! Kellie is AMAZING! This company is lucky to have someone like her as an employee!!!!

I worked with Nathan and he was great got me in and out quick and easy!

Nathan is awesome! Thank for making our experience great and easy!

Great Friendly Employees and very clean and close !

Nathan barajas did a great job and extremely helpful and nice thanks

My wife Sandra and I had the best experience with Nathan. He's so nice, HELPFUL and hella funny. Nathan totally lifted our spirits and made our moving process a bit more enjoyable. Thanks Nathan! Great service at istorage!

Nathan and Brittany were super helpful and very fun to joke with but also maintained a professional character. Overall experience was great. Thanks guys!

Nathan B was just amazing all around! Wonderful help and answered any questions I had before I could even ask. Very detailed and didn’t leave anything out, be far amazing customer service!!

We were in a huge bind and needed a unit asap. Brittany from this store was just amazing! So kind and compassionate about our situation. Her service was just outstanding.

Great experience, super friendly staff and close by! Thank you Nathan and Brittany!!

Great place with great prices

Had a great experience today at iStorage on Fairview, the staff went above and beyond in there job very helpful and pleasant thank you Brittany and Nathan I appreciate all the help!!!

Not very well kept up but the rent is cheap

Nathan nd his staff are all very helpful nd truely are understanding. Needed a second unit nd Nathan really helped out. I really do recommend them forcall your storage needs. Tell them Sally sent you!!!! Keep up the great work everyone!!!!

Nathan and Brittany thank u so much for helping me out. Quick and very friendly people. No hassles. Good price. Amazing staff on hand.

Fast, friendly and helpful storage facility. Nathan was very helpful and made the experience hassle and stress free. Highly recommend.

I went in there thinking oh shoot there goes another painful moving experience but I couldn’t be more wrong!!! We were in and out in less then 30 mins found the unit perfect for our needs!!! Nathan is a rad dude and helped us extremely well, he suggested another unit but wasn’t pushy i felt very comfortable talking with him and that’s a huge plus! great facility I’m looking forward to working through my move with these guys!

My experience was much better than anticipated. I definitely give them five stars in every area.

The storage unit was clean, very accessible and close to where I live. Nathen and Brittany were very friendly and helpful. I would recommend this storage unit to anyone looking for one. Thanks guys for all the help!

The staff at I Storage are so helpful & friendly! We want to especially thank Nathan & Brittany for their support in getting information to help us out of a difficult situation the other evening. Thank you so much! Mike & Bobbi

Clean facility with great security. Staff is super friendly and responsive

First time there got a month free they had a special got lucky so that was cool. Nice clean place

Love this place. The people are really nice and they will work with you depending on your situation. Easy to get a storage unit and they make you feel like family.

Great place. James, the guy in the office, is always friendly and helpful. I would absolutely use this place again if I needed a storage unit. My belongings are safe and sound!

Wish the prices were lower but other than that the staff was amazing

Extremely helpful!

Good storage unit. Always felt like it was safe and secure.

Istorage is GREAT!

This is a long over due review. When I first moved I had to bring a load in the evening and my code didn't work. After a call to Robert Paul he was kind enough to come down after hours to let me in. Clean facility and a fair price.

My mother and I just moved to the Carson City area, and we had a 16' moving van to unload. We spent nearly the whole day unloading the van, and Robert Paul offered us the best customer service we've ever received. Throughout the day, he regularly checked on us, found help for us to move our larger furniture (even helped us himself), and rented another storage unit to us when we found we needed it last-minute. All the while, he was friendly, welcoming, and informative. This guy deserves 6 stars.

Good service. Great price.

I arranged my reservation online and was called within minutes to confirm and arrange the details. When I arrived, the front office was neat and welcoming, and I was assisted by Robert Paul who is a very nice man, and very professional. He took me to the unit before we signed any papers, and even arranged to have one with an additional vacant unit next door in case I needed another unit. I felt very comfortable, welcome, and appreciated. I would highly recommend this storage company.

I am very grateful to Robert Paul and the professional service I received today. In spite of running the entire office and facility single-handed, he managed to treat me like my needs were a priority. He explained all the promotions, clearly offering my choices and options. Gathered all the info to credit me with any discounts I was eligible for. He took time to make sure my gate code and padlock worked and even offered to have the unit re swept before we move in. Robert is certainly an asset to the iStorage team. My trouble-some task flew together like a breeze. I am comfortable and confident our property is safe and secure, my contract is simple and fair. Thanx Robert, you went above and beyond and were fair with every every client I saw you engaged with!!

Robert has been so helpful. He has gone above and beyond to help in and awncer question in every way. He is a great guy.

I have been with iStorage for about two years now, I have had a positive experience from day one. The current site mgr, Robert Paul has been outstanding in Customer Service. He has always been attentive to my questions. Finds a solution to my questions. I recently moved units with his help finding two close together and functional for my needs. Great Job.

We just rented our second unit. This storage facility is terrific. The Manager, Robert is a real people person. Very helpful, efficient and fast. He has all the answers and left us feeling very comfortable. We have had dealings with other employees and all of them have been exceptional. We think your prices are very fair also. Thanks for the personal attention as it is much appreciated. Wish we had iStorage down in Wildomar, in So. Calif.

We had a great experience renting our storage unit. The manager was so nice and helpful. The whole process was quick and easy, I would definitely recommend them to others.

good service goo

Great service. Really took care of my needs with friendly staff and willing to help by asking questions.

The experience was smooth with registering, Rick was very helpful. The gate code was very clever and easy to remember. Would not say loved it

the staff is friendly & knowledgeable. the property is kept clean & secure. the quantity of sizes & availability would serve practically everyone. the new expansion also allows more vehicle / rv etc.