The man at the desk, Ricky, was very helpful in answering all my questions and super friendly. I had even sent my mom back the next day and she said she appreciated his realness. Never had problems at this location with any employees or my unit in general

Awesome customer service , awesome attitude very helpful THE BEST EXPERIENCE EVER!

Ricky was an excellant help today especially with the size of storage. He definitely took care of me today. ALL SMILES❤️

Great customer service! Excellent pricing and great quality! Very secured units! Clean landscape and the customer service is above par!

So easy! Stress free! I booked online and got my storage unit within the hour. Everything was so smooth for a hectic day. The man that greeted me is awesome!

Ricky and David has a made this a positive and helpful experience . I would definitely recommend them come see them at the McArthur location

Excellent Services !!!!!! Recommend 100%

Great staff, super helpful and willing to help when needed!

Ricky was awesome and very friendly. Made the transition very easy.

Very helpful, kind, and took care of us. Recommend for anyone

Ricky was awesome!! He helped me in my time of need!! Will recommend to anyone!!! He’s very caring!

Ricky was very courteous and helpful. He called to help with check-in and answered all my questions. He made the process very easy!

The employees there are extremely helpful and considerate! I have always had a wonderful experience speaking with them. Excellent customer service!

Rick from the McArthur location was very pleasant to work with. His communication was very clear and he was very helpful with us choosing a unit. Also has a very pleasant personality.

Mr. Rickey is the BEST!! He’s very respectful and professional. I wish I had this type of serves when I rented from another storage unit in the past. Great location and clean! Great prices and they give a military discount.

Very professional and even got me a discount!

Great customer service

Amanda, Ricky and Aaron are fantastic!! Thanks guys for all your help

Aaron was wonderful over the phone and later in person when I was looking at units to rent. He was extremely helpful in finding the right size and provided wonderful customer service. He had an amazing attitude and spoke with professionalism. The woman I previously talked to didn’t seem to understand what I needed as well as he did and even recommended a facility closer to my home address to make it easier for me to move my things.

The manager Amanda is great to work with.

Very professional and fast.thanks you

Very secure location. Unit was clean when we arrived to move in.

The gentleman that helped me was awesome. He was so helpful and so kind.

Awsome service from manager. Very helpful and willing to assist in all my inquiries.

Amanda Henne, I Love, Love, Love. You are always patient & kind to me when I call. Even if I'm in a frenzy. God bless you & thank you.

My wife and I intentions were to just visit SecurCare Self Storage and make an assessment of how much space we would need. However, based on our interaction with Amanda, we completed our contract the same day. Amanda was very patient, kind, professional and she knew everything about the facility. Thank you, Gerald

Love the staff

I visited this establishment the other day and the staff was ao helpful. I spoke with an Amanda. She was very personable and knowledgeable and knew her stuff. I am still in the process of finding a storage unit but more than likely i will choose this place. Clean amd very well kept

Great facility and very friendly staff. I would definitely recommend 👌

Helpful manager, great customer service!

Recently used Secure Storage while in between houses. I've got to say, it was an amazing experience. The convienent location, pricing, and amazing customer service from Amanda made this decision the easiest one of my move! Highly recommend!

Came in from out of town looking for a unit when I move. Good prices and Amanda was super helpful and had great customer service as I was stressed to the max! Will definitely be getting my unit there when I'm back in town.

Staff very friendly and helpful

She is Fantastic people person. You guys did good to hire her

Amanda was super friendly and very helpful. Nice sized units, gated storage and convenient location.

3 star 3 months in and were told of course price going up and office worker directly in the office told us that they do this 2x a year because they know people don't have a choice and will pay it. Intresting coming from a worker telling the truth. if they raise it again on our 10x25 were leaving. Ridiculous price hikes. 5 star Our lady who helped us was excellent, however. Clean In someone else's review, the company responded they say they don't raise prices often but that's not the case we are seeing from other service members responding . We'll see how soon they raise rates again after Feb. And respond accordingly. No way to lock in rate only month to month allowed.

Debbie provided excellent customer service and support. She added comfort and great information and options towards my rental unit. I recommend this site. David was also a great help. Thank you.

Everyone was very helpful and patient to work with.

Ricky was absolutely helpful courteous and kind need people like him

Great customer service!!! Ricky is great, would hate for the company to lost such an asset.

The best experience I have had in any store in awhile. Ricky’s customer service was Grade A.

Ricky was awesome! He was knowledgeable, professional, and efficient. Come to SecurCare on McArthur Rd and you will not be disappointed!

Not being sure of what I needed, the attendant was very helpful, and patient. She gave me suggestions, as well as taking me to see the areas so that I could feel comfortable. Along with that she made sure I had locks, and that I was insured. When I left I had peace of mind that everything was good.

Great

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This is my first time renting at this location, but so far the area is very clean and it’s very quiet. Look forward to my good experience here while I am renting with him.

I went to the Facility on McArthur Rd in Fayetteville NC, really clean and organized an the property manager Robin was really helpful and friendly will definitely recommend to all my friends and Family.😊

This is the second time I've used this storage and I love it. Easy online and payment options and clean and nice storage units.

Very fast and efficient. Robin was a pleasure work with, nice and professional.

Ricky was awesome!!

I called and got a space in less than 5 minutes. Didn’t have to meet with anyone. Got access to gate over the phone and storage number. Loaded up my things and started moving in. It was on a Saturday.

had a storage with them for almost a year, love it just wish it was at the front

Robin was very helpful.

Robin the property manager was very sweet and understanding!!

I am so thankful for the workers at this facility! When looking for a secure place to store your items, this is your place to be! I have been here for a year now and I have never had any issues. The staff work with you, and I trust this will be a great place for all of your needs! Good luck on your search, but it ends now.

Very friendly staff clean units very secure

Excellent customer service

Robin is the best. Not only was the Customer Service beyond expectations she even took time to show me where my storage located so that I wouldn’t get lost. I also had trouble putting on the lock and she volunteered to put to put it on for me. She’s very kind, courteous, professional. I will definitely be a repeat customer and pass on the word about her service to my friends and family

Robin is so wonderful. She listens, is fair, smiles, courteous, intelligent, and just a pleasure doing business with. I highly recommend Robin at SecurCare on McArthur Road in Fayetteville, NC!!!

This place is the best, We’ve used many different units over the years and Robin has always been able to accommodate what we needed. She is Amazing!

I have experienced the Service of the Most Kind, Concerned, and Caring Staff in a Public Work Place. There was a problem with my Unit that took time to fix. But, regardless of the time, they never FORGOT the Work Order until the Problem was taken care of. THANK YOU GREATLY ❣️

I rented a unit online and it was pretty painless other than a couple of instances of my error missing a box or 2 to initial. When I went the next day with items o store, the manager was very professional and made sure I was happy.

Great storage facility the check in process is all online,easy to follow instructions. The staff was very helpful,answered all my questions and escorted me to parking area. Thanks Jerome

Very helpful and friendly staff. Clean units and safe environment. I highly recommend.

Very EZ to rent a unit. Everything done online and you just get code and start loading it up. Customer service was fantastic.

Tymekia was awesome and answered all my questions and got me the best rate for my storage unit!!

I had a good experience. I always use Securecare because I've always had good customer service but I've always gotten a discount or a free month for being a return customer. This time it was disregarded that I keep coming back. For this I was highly disappointed. It always made me send others there because of the incentives and the truck that is no longer in use. Now I'm paying a high rate and then I have to go rent a truck.

The price for the size, as well as the customer service is outstanding

It's kinda nice but wish open 24 hours to access

The team was awesome and very helpful!! Thank you and highly recommend

I find the staff to be very friendly, always helpful. Shout out to Robin.

Is a good place to store your belongings..would also recommend

Safely secured my belongings, yes indeed they did.

Robin is amazing! She goes out of her way to help her tenants!!

Sweet Robin went out of the way for me & more than once! Greatly appreciated!!!!

Sweet Robin went out of her way for me & it is greatly appreciated!!!

Good customer service

Friendly staff clean unit’s. This is the second time I have used this storage place and I have always been pleased with my experience.

The experience was easy and the manager was helpful and very courteous. Thanks your generosity. A. Sawyer

Just had the most pleasant experience with this location! Amanda at the McArthur Road location was the associate on duty and she helped me work through some challenges with the online payment portal and getting a payment to go through on my account. This was literally a 2- hour process of phone calls back and forth between the two of us. She was very professional, patient and also acted as a serious advocate for me as a long-term customer. I am definitely please with the service which was above and beyond your every day customer service experience! Thank you Amanda for displaying professionalism and genuine concern for your customer!!!

Robin was very professional and helpful. Great experience

Great place for storage I’d recommend them to anyone!!!

ALWAYS CLEAN AREAS, GREAT MAINTENANCE!

The ladies in the office are so nice and courteous to everyone. Always very helpful!

Brittany was amazing! She answered all my questions, explained everything clearly and couldn't beat the price! Thanks for turning around a stressful day.

She is a sweetheart I would definitely recommend other people to her thanks for everything

The reason for the rental was to store all of my father's belongings after he passed away. We have now disbursed all of the storage contents to family or thrift stores. Therefore, I no longer am in need of the unit. It served a good purpose to know these precious things were in safe hands during the time I needed the unit. I would recommend SecureSafe to anyone in need to store your valuables.

Ask to speak to Robin! She made everything an absolute breeze and her customer service is A1! The online payment option is super convenient, and they are always sending out emails to keep customers updated on everything

I had an amazing experience with this company. Units were clean and secure. Miss Robin was the best. She absolutely loves her company and takes her job seriously. Tim M

Robin was so helpful and kind while working with us through the move out process. The units are affordable and spacious. I would highly recommend this business to other college kids needing units, it has been a great experience for me!

This review is for the McArthur Rd, Fayetteville, NC location.. The property manger Ms. Robin was a pleasure to work with! Even with it being 90 degrees outside & 92% humidity she took the time to show me different units and answered all my questions. Thank you Ms. Robin for all your knowledge & patience!!

Robbin is so awesome! With me being out of work due to Covid19, she worked with me as long as i communicated and was very sincere about doing what she could to keep my business. Thank you.

it is a great clean storage facility we've been using their storage facility for about 6 months now and we've never had an issue with any kind of pests or any other sorts of things inside of our garage. the checking in is very secure and I can imagine it be very difficult for anyone to try to break into anyone's separate garages. it's great because whoever's on duty to secure the facility does hourly checks on everyone's lock to make sure that no one is stealing.

Convenient location. Have used them off and on since 1993. Staff has always been nice, knowledgeable and accessible if I ever had questions or concerns. Robin, the new manager has always been onsite when I've come by and even provided curbside service when I came to pay my rent when there was road construction out front. Only issue is the hike in rent which has gone up twice since I got my storage shed which I assume is a corporate call.

I completely recommend this!!!! The manager, Robin was friendly and really helpful!!!!

Storage units are available and low prices with security and a locked gate. Robin is always helpful and kind.

Such a great staff and super clean facility. I would recommend this sight as I have used others in the past. Robin is just the most helpful.

Very easy to work with. Clean facilities and professional staff. If you're already renting with them, refer your friends for a discount on your next months rent, if not, tell them I sent you.

This place is very efficient. The manager was very helpful with helping me with my selections. I would DEFINITELY recommend this storage place to others. Oh its AFFORDABLE!!

The service was great.

We visited SecurCare on McArthur Rd. There we met Robin who was very friendly and extremely helpful. We needed a unit urgently, but the right size was unavailable - and although she was obviously very busy, instead of sending us on our way, Robin took the time to call other locations and not only verify availability, but also ensured that we still got the online reservation rate. By the time we got across town, the other manager was expecting us and knew our names. This type of customer-focused professionalism is what will keep us coming back as SecurCare customers. I would highly recommend this business to my friends, family and colleagues.

Great customer service from miss Robin

Staff was considerably helpful.

Great Service Customer

Great everyone so nice

Awesome manager, great prices!!

Very helpful manager "and that's all I have to say about that"

Great service and a VERY competitive price. It is the price that took me here, yet I quickly realized that this place offers more than I expected for the money. VERY Secure with a gate, great customer service upfront office. A well lit area at night time.

I have been here since 2000. Tonya is awesome. She has the best attitude and customer service I've seen since coming here in 2000. I have remained because of her excellent attitude and customer service.

Great location & prices. Awesome manager (Tonya)! Would definitely recommend them for your storage needs!

Go see tonya for all your Storage needs she is military friendly and will go above and beyond for her customers

Great prices, great manager. Well run, highly recommend

Great manager! Best place to store your stuff. Safe and secure.

Good prices, and since this review must be 50 characters here is an unnecessary sentence.

Fair pricing

Easy and cheap and fast to get a unit great customer service only downside is it's slightly difficult to navigate my big truck around the isle