great staff

I was met by Eric who provided me with excellent customer service and showed me several units available to rent. The whole experience from reserving online to viewing the unit was quite simple and efficient.

Lo mejor de lo mejor ,encantado con la fácil manera de rentar un storage y el servicio al cliente excelente

Great location and the manager, Shana was most helpful!!

OMG!!! I just had the most amazing experience! The power is out here at the storage facility and Shayna was an incredible help!!! Her kindness was greatly appreciated!!!!!

Thank you Ms. April for your welcoming customer service skills at the Mt. Holly, NC location. The information shared in reference to rates and sizes made the selection process so much easier. I appreciate the time taken to walk with me and show me which units were available. The paperwork process, monthly payment due date, and rate were explained and pointed out in the contract. The location was clean and accessible with cameras at every possible angle making sure customers were and felt safe upon entering and exiting the property. I'm totally satisfied with my choice of storage facility.

April is such a good spirit individual and provides excellent customer service whenever I needed something or had questions.

The area manager April and Assistant manager Zyajia , were both lovely people. They have great customer service skills. Not once did I feel rushed. Just some of the most amazing ladies !!

I needed an immediate storage unit and April assisted me with my options including discounts and with a smile!!! She was very professional and knowledgeable of her brand. Work with April if you need a storage unit for rent!!!

Good place easy to setup

I must admit, I have to give credit where it’s due. I got a great first class service from April. Your customer service was excellent, thank you!

Good customer service!! Quick and easy sign-up.

Friendly

Great service and got me the unit size that I needed for what was being stored

wonderful and easy

They were very nice and very helpful I would recommend them anytime Debra and Tom both were super nice and helpful

Very helpful. Like having a friend in the state you're moving to helping on the other end. I'd definitely recommend them.

The people there are so polite and they assisted my needs, I wasn’t satisfied with the unit that choose at first because it was inside like a maze, I explained my concerns about it and without any hesitations my storage was changed that day, Thank you for understanding people..

Very easy to reserve online. Deborah was great when we got there.

Nice management here. Hard to get a unit as they are in a busy location. I feel comfortable here. Someone stays on property 24/7. Great prices.

Everything was great thank you!

Brenda made my experience very easy and enjoyable.

It was easy had no problem

Fantastic service and amazing staff! We were in a bind and couldn't find anywhere with a 10x15 unit, but Debra was super amazing and was able to get us a storage unit quickly. After renting a unit we were able to unload our moving truck immediately into a very nice climate controlled storage unit. I feel like my stuff is safe and protected at SecurSelf Storage. Highly recommend doing business at this location.

Debra was very helpful and professional. Showed me to storage unit.

I had a great experience reserving and renting a storage unit with the help of Debra. She use such care, patience and professionalism while assisting me. Thank you Debra

Debra was wonderful! Great customer service is hard to find. Great job!

Debra was very nice and helpful. The man that answered the phone and helped me complete online info was helpful as well. Some confusion with online application and then me going into office. But all is well.

I love my experience with SecurCare Self Storage. Debra is a wonderful person and made the experience so great and easy. Thank you so much

Debra is absolutely an incredibly professional and helpful person! She conveys valuing the customer and is personable and great at explaining things. She exhibits the best in customer service! She is a significant part of my decision to do business here and with all the kind help she's offered, she has become the primary reason I stay at this great facility. Very happy with the location and easy to get in and out of. Close to my home and lake Norman. Jeff S. Charlotte

I love the people at the highland Street location Tony and Deborah were wonderful they helped us out a lot they help my fiance and the kind enough to give him military discount considering with seniors that really helped us out a lot to keep a monthly bill out a lower rate which is affordable for us they were wonderful they took their time they were great thank you again.

Debra was very friendly, professional, and courteous. Made the rental process smooth and easy.

Great friendly staff. good prices on units

Was able to obtain storage unit.

Very friendly and welcoming atmosphere

Great place to park simi truck, boat or other cars. Thanks for your help Deborah

Had to leave a review because everytime I call or go into the office the customer service is amazing. Debra is always helpful and I have never had a bad experience here.

Had to leave a review because everytime I call or go into the office the customer service is amazing. Debra is always helpful and I have never had a bad experience here.

Debra made this process so easy. She was super nice and welcoming too! Incredible customer service these days is almost unheard of but she surpasses the mark! Make sure you take care of her, because she is a GEM & many employers would love to have her! <3

Most affordable storage in the area and friendly staff. Deborah will take care of you!

Great storage place.

Get what you pay for.

Miss Debra was amazing ! We called and did everything online but somehow they have gave us a unit that was already rented. She fixed Everything for us and was so welcoming ! I would definitely recommend !

Great service. Excellent location!!

Debra was very helpful and friendly when I called mount holly to make a payment. She was very professional as well.

I just spoke with a wonderful customer service representative named Deborah!!! She was AWESOME!!! Answered all of my questions and took great care of me. Thank you Deborah!!!

Very friendly and informative staff! Great facilities , clean and very secure. Highly recommended

Debra was very helpful.

I highly recommend securecare self storage as long as Ms. Debra is there!. She is amazing, very courteous and personable making sure all of your storage needs are met.

Great place, super friendly and fast customer service! I'd definitely recommend!!

Bumpy road

Very helpful and knowledgeable lady in the office. Convenient location. Well lit both inside and out.

Just rented an unit today and Debra was awesome! So friendly and professional. Answered all my questions and walked me through the process as I never had rented storage before. She walked me down to show me my unit too!

Ms. Debra provided outstanding customer service. I had a question regarding my invoice and she was very patient and thorough in explaining the charges. Her delivery was very professional, and clarified all of my concerns. I love Secur Storage as it's always clean, the staff is very accommodating and I never encounter issues accessing my unit or accessing the facility after hours. Highly recommend this facility!

I recommend Security Self Storage because of the easy access..no elevators no stairs, 24 hour access, clean environment, climate control and no contracts. Debra was awesome at finding the best fit and size for our needs. She was patient with us and allowed us time to make a desicion based on other places we had researched. 5 stars for Debra!!

Debra was fantastic! Super friendly, professional and helpful! :))

Debra was very helpful! 👍👍

Deborah was so helpful at the Mount Holly location. Very easy to deal with and very helpful. A gem!!

Good service Good service And the best customer Service

We had to reserve a unit at the last minute. Debra was extra friendly and helpful, even when we arrived only twenty minutes before closing. Not once did we feel rushed, or that we were a bother. She made sure to put us in a unit that was right for us, and explained everything at length. Thanks again Debra, for your amazing customer service.

Debra Carson is truly an asset to Securcare Self Storage @ MT. Holly! I've been a customer since July 31, 2017 and had an increase issue. I received 2 increases of $20 within 1 yr. Debra was the only one who pulled my actual file to see my start date because the computer was showing that I just became a customer. I was just about to leave as a customer. Ms. Debra Carson took such good care of me that I referred a family member to use Securcare! Thank you Ms. Debra for making my concerns a priority!

Never been here, but I'm going to give them 5 stars for reaching out to me.

I had my stuff store in there

Ladies that work here are awesome (: I really love Cindy, she is the sweetest. The particular unit I rented {over the phone with CO on a Sat., so the guy had no idea of the unit location on the property & told me so.}, is the very worst on the site lol.. It's literally one of three inside what I can only describe as a sort pie slice area. Picture a normal line of units & then literally cut a pie into it & this unit is the 2nd.. Sooo it in fact is not a "drive up to" unit unless you're on a bike. The widest part is maybe ten feet & the best you can do is park long ways then get stuff over the rocks to or from the 5 foot door to the unit. It's very difficult & I've used every inch of that 10 x 10 inside by stacking uniform boxes. My initial price is still currently on the website. However, the only time I've paid 109$ {9$ for insurance} was the second month. Ever since it's a gamble lol.. Yes, I have been late & always expect a fee but it varies grossly. I paid online once to avoid the 5$ over the phone fee {I don't live close by} && after that every single time it says my password is wrong. I get annoyed, wait another day & so it goes on up from there. At 16 days late I paid 146.70$ to the CO office, at 22 days late I paid 137.50$ to the site office. Being there only twice since Dec of 2017 I was clueless the unit had leaked at the first from the door roof joint from side to side until 2 months ago. Boxes were dry but rippled & brittle from rain & one cabinet {from a Greece trip} I could see had & still has thick {looks alive} green mold on it. I mean it's like from repeated down pours & very obvious. With boxes stacked on top & all around I didn't have time to investigate more, but I did tell the ladies. I'll have them go with me when I am there in Jan, before I move anything & before I hold my breath to see the 2,500$ speakers {still in original boxes} that are in there. Life has thrown a few curve balls, trapped me until I can get my stuff. I've hung in because those few things {it isn't a lot when it's all you have} are sentimental to me, were expensive & I've now paid four years storage in VA {80$ for 20 x 10 & inside} & now a year in NC so I've gone too far to let go now ☺.. But the one thing that makes me smile although all this, is Cindy. She has no idea what my life is & because she's so nice & pleasant for the time I manage to be at that unit I almost forget the struggle myself. She just has an energy that is positive, pleasant & impossible to be sad or mad around. I hope you guys appreciate her 💕, she's holding the whole place down.

The process was simple & the staff was very friendly. The storage unit space was very clean. Having 24 hr access with an off hours entry code is extremely convenient. Although I have an outside unit they are enclosed as a bldg & seem to be ventilated well at the top. This is my 1st experience & month with a storage unit & so far I feel comfortable storing items here. I am adding 9/29/18- I checked my items in storage after Florence came through and everything looked fine in an overview from the entrance.

Quiet, well kept lot with great security features and knowledgable, friendly staff.

Would use them again..

Fantastic staff friendly and was truly there to help you get exactly what you need! Clean units and halls Clean very clean!

Employees are friendly. Very clean.

My rent has doubled since 2010.