Very easy to rent, all questions answered, nice clean unit, easy to access, very satisfied

Management in Amity is great! Very helpful and friendly!! Thanks Bill!

Had a great experience signing up and got my storage at a very convenient location. Would recommend to anyone who lives in the Amity/Sheridan area.

There was a little mix up at first, but they made it right with me, and they were very helpful and polite

I was in a huge bind the unit we already had was full to the max and it was Sunday evening! I was able to call and get assistance immediately and had another available unit to move the rest of the items that had to be done by Monday morning. Great team and I love how every customer matters! Its a great company to do business with ;-)

Clean inside and out. Very handy for what I needed

Wow, what great service. Got a call immediately to make sure I had all the details on the location, hours and contact info. So glad I went with Bill and his crew.

Very helpful. Great customer service!

Very polite and helpful in answering any question. Easy friendly and the unit was very clean.

Bill has been very helpful an accommodating! Very helpful an cheerful guy! Really cares..it was a 100 degree day let me bring my dogo an kid in the office with me out of the heat was very much appreciated of that! He was very kind! 🙂

So far it's been a pleasant experience

Wish there was a grandfathered rate on charge. I have had my unit for many years and the price is increases are getting to be too much. I will have to get mine emptied soon.

Good experience overall.

I price is a little high, they are disorganized, and I don’t like that the codes gate was broken for months! And no one called to tell us, and we were still paying full price as if it was completely secure! I pay for the security.

Love Bill in Amity great dude and great service!

The gate doesnt even work all the time. Good management.

This is a great site for storage. Not only is it clean and kept up, the units are set up in a way that has (*knock on wood*) kept the recent flood like rains, as well as the snow and ice, from hurting any of our belongings in our units. Bill, the site manager, has been a wonderful asset for us as well. Any time we've had a question he's been right there and helped us without issue. The previous manager had a lot of issues when it came to getting her on the phone, but not Bill... he's always there whenever we need him and always ready to help. My family and I also have a unit at another facility and we definitely prefer to deal with NW Self Storage Amity (and Bill) over the other (non-branded) facility. Thank you Bill for making it such a great experience for us!

Very nice and helpful. Accidentally got a unit at the wrong location and at first the call center was confused on availability at the location I wanted and told me there was none left, but the amity office was quick to call me personally to help change my unit and get me where I wanted to be.

Bill was great. He helped resolve problems that several others weren’t able to and he did it in a timely professional manner.

Bill the manager is great to work with,we would rent from them again!!!

Bill is the absolute best. Helped us out so very much and got it sorted out. Could not recommend the amity location enough. Bill was kind, considerate and absolutely incredible. 10/10 would recommend

Bill was very friendly and easy to work with. Got me set up in a timely manner

In a world full of horrible customer service and rude employees, it was so refreshing to interact with Bill at the Amity location. When i would be late paying, he would call to remind me my bill was due without judgment. I could hear the smile on his face. Also, he was so helpful when I needed to switch from a larger unit to a smaller unit. He found me a convenient close by unit to make the change very easy for me. I have been working very hard to clear my storage out for years and had made many trips. Every time I interacted with Bill, he was always welcoming and friendly with a smile always on his face. His accommodations and great customer service will have me not just recommending the location, but God forbid using NW Self Storage again if needed. Also, units felt safe and were clean.

Bill (I believe that's his name) in the Amity, Oregon office was SUPER helpful and kind! He went above and beyond for me. I am super grateful! Give that man a raise!

Megan helped me a lot. She is super friendly and knows a lot about self storage.

Great people, very helpful and friendly.

Incredibly friendly treats costumer’s the way they would want to be treated

Always great,prompt service!

Rented units a few times. Always helpful and responsive, highly recommend!

The man that runs the Amity storage, is super pleasant and nice to work with. Thank you

Thank you northwest self storage y'all have been so good to us working with us and taking you're time simply to meet are needs I also want to add that bill are storage manager has been so patient and kind to have come in and offer advice or more of an opinion giving us just an idea so that we were able to get back on track with are payments each month so far since we have been able to keep up and making are payments regularly thanks again bill for all your good thought and advice you are appreciated and a big thanks to the crew who all works there time an again in amity y'all have been a blessing to feelings of safety and security I otherwise have nearly stressed myself to death at other places if not for everyone and bill")) there in amity northwest self storage s thank you so much again y'all and a happy holidays

The people in the office at the Amity location are always very helpful and respectful. I have been with them for a few years. Thanks Northwest Self Storage!

Great to work with and very helpful with the storage auction process

We accidentally rented a unit at a wrong location and Bill was super helpful and understanding and got us a unit at the right place super quickly, he was super helpful and kind!

Thanks for taking time to work with me. We appreciate it. And appreciate being appreciated!

When I used the self-serve kiosk to obtain my unit there were some systems issues and the system assigned me a unit at a different storage location and it did not issue me a lock. I called and spoke to the manager, Bill, who went above and beyond to not only secure me the unit that I needed despite the fact that getting me set up was going to cause them to stay later than their office business hours. He was very genuinely apologetic while getting me set up and he also was able to get me a discount for my first month of storage. He then also followed up with me multiple times to make sure that I'd been able to access my unit without any additional issues and it was obvious that he cared a lot about providing an excellent customer service experience. The unit itself was clean, dry, and easy to access until later in the evening which made me feel comfortable knowing that my items weren't going to get damaged while stored and that I'd have time to access the unit when I needed to outside of my work schedule. When I was done needing the unit I had a credit remaining on my account and Bill was able to get me a refund issued immediately. I would be hesitant to use the self serve kiosk in the future until /unless technical issues had been resolved but I would absolutely use their storage services in the future knowing that my items stored there would be well protected, for the ease of access, and especially because I'd know that if I had any service related issues they would be addressed immediately and addressed in a way that would leave me feeling like my business was wanted and appreciated.

Nice place to get a storage from very secure

Safe, secure, and convenient

Things are clean. Only that would be nice and helpful is a restroom of some sort.

Friendly, informative.

Have storage 6 + years

We had a great experience!

This storage unit space has been the BEST storage shed I’ve ever rented. DAN is a very fun and interesting manager I’ve rented at 2 others in McMinnville in the past but this is definitely the ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Dan at Amity Self Storage was incredibly helpful to my family in an emergency situation facilitating us getting homegoods moved into a storage unit when we couldn't be there ourselves. He went out of his way and we appreciate it so much. I highly recommend this business for anyone looking for a safe and secure storage facility with outstanding customer service.

Since the new management this place is awesome to deal with. Go see he Dan, he will take care of you.

The owner is SO nice and helpful! The place is clean and secure and orderly. Best storage facility I've worked w/ - and so reasonably priced, too!

Great customer service picking up a 15' truck yesterday

Nice, clean, and secure. I would recommend this place

A nice clean place

The people real personable there and they're more than willing to bend over backwards to help you just a wonderful place

I was moving from Eugene Oregon and got behind schedule, I had planned to rent a unit from newberg and wasn’t to excited about it seeing as I was moving to Mcminnville. It was 4:30 and I was coming threw Salem when I called. They had exactly what I needed. 10$ cheaper then the newberg facility. I explained my situation and that I was in Salem I most likely wouldn’t make it there in time. Which I did not. I made it by 5:05. I started using the electronic kiosk in the employee that I had spoken to with previously on the phone pulled up. He had came back just to help me, not just that but the Uhail I rented didn’t have the dolly I paid extra for and the employee let me use there for free!! There prices are just about the same as everyone else but I like that you have access to the kiosk to pay your bill and speak to customer service.

Amity Self Storage has been great. Sarah the manager has been a huge help as we are relocating back to Oregon. We had to store our things there for a few years while out of state, and we came back to see our things in great shape, no pest or moisture issues, which was one of our worries.

I called Amity Self Storage today and inquired about a storage units and the terms. The employee that answered the phone, Sara, was very respectful, knowledgeable, polite and patient with all of my questions. She got me all of the information that I needed to compare prices with other businesses. If the other prices are comparable, I will definitely go with this business because of the friendly and exceptional customer service. Thank you Sara.

Clean facility, reasonable rates and excellent customer service.

Great service. I liked being able to pay at the kiosk because then if nobody is in the office I can still pay and have my questions answered.