Friendly and helpful staff. Clean and well maintained facility.

Staff are courteous, friendly, and helpful.

Clean location, friendly and helpful staff.

Did some work for them so their customers can see outside better and feel safe. Clean facilities and staff is awesome. Thank you for letting us serve you.

Polite and friendly.

Sarah C was wonderful. Very attentive and extremely helpful.

I have had my items stored here for years. They usually have good people working the desk, and do a fine job of keeping the place clean, like any other storage place I've been. My main complaint is they just keep jacking up the rates. Send ever couple months I get a notice of a rate increase, it's frustrating. I also wish there was 24 access, and better lighting maintenance (lights are often burned out).

Clean. Well located. Steve was informative and helpful. Easy access and good security.

Good space, excellent property manager who lives on-site. Very clean, nice part of town.

NW Self Storage is the best place to temporarily store my stuff. Soarse', the manager at Witch Hazel site in Hillsboro, has assisted me with everything I need with professionalism - explaining the process and documentation required for my unit rental. Saorse's customer service is exceptional and thank you for this great experience. LV

Great customer service and prices

Saoirse, the on-site manager, made the rental process a breeze. He was able to answer all of my questions immediately, and was a pleasure to speak with. Thanks, Saoirse!

Great initial experience

Melanie was courteous and proficient, answering all our questions. She accommodated our requests during the sign up process, making sure we received the best deal possible. I noticed that the facilities were clean while Melanie showed us the storage unit. Wonderful customer service!

Super friendly property manager. Everything was very simple and transparent. No pressure. Great rates. Climate control. Very clean. Highly recommend! They required insurance but they provide that for $12/month, and they also provide the required lock.

Saoirse is amazing!! He was very helpful and informative. This property is super clean, safe and I've always been happy renting a unit from here. Thank you!

Affordable storage. Very budget friendly. Manager is clear and helpful. Clean facilities.

Clean facility and Saoirse provides great customer service!! Highly recommend!!

I was concerned with the public storage takeover. However I was surprised with the empathy as well as professionalism. Thank you for both.

Been here for almost 2 years now and appreciate the security they provide. Customer service is top shelf and they return missed calls promptly. Melanie was most helpful taking my payment on the phone.

This property had a Hazardous Cleaning situation, and decided to retain our company to preform services. Saoirse, the property manager was very friendly and I enjoyed working directly with him. During our time in communicating with them and servicing their property; it shows that customer service and presentation is everything! The property was very clean and well-kept. Lots of space for storing large RV's outside, as well as plenty of indoor storage units as well. I would highly recommend this location for all your storage needs!

The facility with neat and clean. The manager was extremely friendly and very nice.

The manager was friendly and welcoming when I arrived for a tour. He’s very knowledgeable of the property, procedures and policies and was very attentive to my concerns and reassuring of the security of my belongings. Based on this experience I would recommend this facility however I haven’t even moved in yet.

Love this place manager is so awesome and helpful!!!

Nothing but good things to say about this storage facility. I do not use the storage but park my rather large vehicle. I feel at ease knowing that my vehicle is safe at this facility. The property manager Soirse (sp) is always kind and helpful, when needed. Thank you for your services!

Since I've started using this facility I haven't had a problem with anything, and they are willing to help you out when you have to pay late once you let them know ahead of time. I would recommend this storage facility for anyone living nearby.

Fast and friendly service with great prices. Saoirse was super helpful

Safe storage, and very nice and accommodating And especially Saoirse, very nice and accommodating individual. DL

cheap storage

Excellent & clean facility! Helpful & friendly staff always reach back out in a timely manner and accommodated me immediately with a unit! You guys rock!

The place is great for your storage needs. I loved that the place was secured and the staff was pleasant. I wanted to give a special thank you to Saoirse for his kindness and making our stay great. If you see him in the office please say hello. Today was our last day because after years of being with this company we had to find another storage place due to the continuous increase rates. We found a place a minute away.

I have stored my stuff with them for years and the facilities and staff are top notch. The manager at the Witch Hazel location was so great. I had to move units and he made it painless. I love the transparency and open policy this company has as well. They are not like other companies and I saw that with the manager at this location.

Clean location, friendly and helpful staff, would highly recommend!

Very helpful, made things easy to understand and was very friendly. I recommend this storage facility.

Saoirse is always very professional. He s is always very friendly smiling helpful and knowledgeable.

Found the cheapest deal around for a 5x10 unit online and ended up getting a cheaper price in person! Staff was kind enough to stay the extra time to start a rental even though it was close to closing. He was very helpful.

Great prices! I love the fact my unit is inside! The covered car port is my favorite part! You can just pull right up to the entrance/ elevator to load/unload.

Very personable employee and easy to work with and we were all ready to go in less then a half hour. This is the 3rd time we have used NW self storage.

With help from Maria, we had a lovely and speedy experience with Northwest Storage. Maria made sure we had the perfect unit to fit our needs, and was very helpful when we ran into issues with codes at the gate and doors. Would highly, highly recommend.

The lady in the office was so helpful got me the proper unit as the website was so difficult to navigate. Its clean and secure.

People are kind friendly and helpful

"Clean units and great service!" I recently needed a unit to store some household good temporarily. Northwest Self Storage on Witch Hazel fit the bill perfectly. Registration was quick and easy, the unit and facility were clean and well maintained, and closing out my account when finished went without a hitch. Thank you!

Great deals and awesome staff that are helpful and nice. Going to miss Piper though she's the best.

Great Staff! Very Professional and Clean Service.

Great facility! Nice and clean environment and I felt very safe leaving my items at this location. The office staff are friendly and helpful, especially Piper! Would absolutely use this location again.

The price is good and it is nice place. The little lady that works there is very friendly and helpful. The only issue i have is the elevator, you must use an entry code every time you enter and you only have 10 seconds and the door closes. I never had time to get belongings into elevator then had to reenter code. If you hold the door open you must reenter the code. When i step outside the elevator to enter the code the door closes before i finish entering code.

Most pleasant storage experience I’ve ever had. Piper was always great and very accommodating. The unit was climate controlled, clean and there was always an ample supply of carts and plenty of parking spaces (included covered) with close access to our entrance. We stored a lot of furniture and household goods for over a year and recently moved them back to MO from OR comforted that they will be in the same condition as when we moved them into the unit. Couldn’t be happier.

Piper has been amazing to work with. Always bright, cheerful and informative. The facility is clean and the climate control is marvelous. I would definitely recommend.

Helped a friend in need.

Very helpful and pleasant to talk to.

This storage facility is wonderful! It has a secure fence and coded gate to get onto the premise. The covered unloading/loading area is a great bonus in Oregon rain! The facility is pristine and well maintained. The inside is definitely climate controlled, secure, safe and well lit, which makes me feel safe when accessing my unit when I'm alone. The manager Piper is a ray of sunshine every time I call.🌞She even makes you feel good if she has to call to remind you of your payment! Very friendly and professional!

girl at the desk was a delight! Very helpful and polite! Held my stuff here for a few months while in-between houses and had no complaints, everything worked and they had carts for me to use to load and unload everythingh

Extremely knowledgeable and friendly staff. Easily the best storage unit experience I have had. The facility is always well maintained, and the climate control is taken seriously.

Great staff providing great service. Easy access to my storage space. I really like this facility. So glad I chose it.

Clean and friendly staff.

Nice and clean

My first time doing business with Northwest self storage. I've been here a couple of months now and have to say this place the cleanest unit I've ever seen. Not to mention the staff has been very helpful with all of my individual needs. Piper is the on site manager and is incredible. She is very professional and helpful. Their move in rated are unmatched and I highly recommend them for needs.

Very good customer service. We were able to take advantage of the 4th of July special. 3 months at half off. The facility is very clean and the climate control works well. Nice and cool inside the building.

Customer service needs attention. Prices start great, but raise quickly.

Real ckean real nice area elevator wirks whats more to like? lol

Friendly, helpful staff and got a good unit here!

Great deals and I have never had a problem.

Very helpful staff. Site is clean, relatively new, and is easy to access.

Great spaces, decent rent price and pretty secure.

Great place

The units are clean and well lighted, in fact the whole complex was very clean. Mary Ann the manager at the (Witch Hazel) Hillsboro, Or location was very patient and made sure I knew all the rules. She took me up stairs in the elevator and showed me how to install the lock and made sure I knew my code. Very nice lady. I'm in a electic wheelchair and everything is easy access. I used to buy delinquent storeage units and this by far is one of the nicest complexes I've seen.

Staff and grounds above average fortunate to have this establishment near home

Great customer service and personalized gate codes.

Great place to have your car break down.. I mean.. that's why I was there and it recorded me. The lady was nice and wasn't upset as I waited for the tow truck. If I need to store anything, I may definitely try here... sorry my review isn't useful.

I chose to view my reservation online, and within a couple of hours I got a call. The lady I talked to was extraordinarily friendly very nice and had a awesome since of humor. I got in 5:30 that evening at half hour before they were to close. She helped me get my paperwork and everything done and finish quickly so I was able to get my stuff loaded into my storage unit. She was a wonderful customer service rep! The storage facility is clean dry and warm. I feel confident in the security of my items in the storage unit. I highly recommend this place!

Overall good clean, safe, and good customer service. I did not like the fact that there was poor communication about how insurance worked. They should have said Insurance is not an option, bring your home owner's insurance or you will have to use the one that we offer. Should have informed about what types of locks they use. I brought my old version. I like the ones they have better, but still having a heads up is nice.

Sign up and move in were great! The facility is clean and there are a few flatbeds available to use during move in.

extremely clean facility! The staff are absolutely fantastic and friendly. great place to store our RV.

Mary Anne was so friendly and easy to work with. Definitely would recommend this company to others.

It was the best experience I've had getting storage. It's clean and secure and Maryanne at the office is so helpful and quick. If it wasn't for Maryanne I don't think it would have been such a pleasant situation getting storage.

Excellent service