From the moment I walked in n to the end, it was above n beyond customer service. So very refreshing now a days. Zuly was so very helpful, professional n took the time to walk me thru everything. I can't say enough about how good my experience was! Thank you Zuly! Customer service even after I have become a customer is still above n beyond.

Had a great experience at Moove In as my wife and I moved from York to the Lancaster area. The staff were extremely helpful, kind, and willing to help us in our transition to our new location. We would highly recommend them to meet all of your storage needs. Celia did a fantastic job taking care of us.

Zuly was very helpful , thanks for all that you do at Moove in Storage !!!

Set up as easy. I was able to rent a 10x30 unit over the phone while i was at work and start moving stuff in after their office hours the same day. Unit was clean and easily accessible. Had lights outside helped in the dark. Thanks

Great service. Very polite and informative. Took care of my storage needs. I look forward to working with moove in self storage again. I've been a customer for a decade. If you're looking for a safe, secure storage facility go to moove in self storage

Z was so so helpful and was very nice to me in a very bad time.

Zuly was very helpful and thorough from showing us the units to explaining the rental process

Zuly was great took her time did not rush through the process.

Very helpful and friendly!

Professional fast service. Top notch and fairly priced.

Easy to do business with. Nice, clean facility. Fair pricing.

as soon as me and mother walked in she was so welcoming and very nice explained to us everything that we needed to know and showed us the inside storage and outside.

Las muchachas de la tienda muy amables aclararon todas mis dudas y me dieron una buena oferta lo recomiendo

Simple and straightforward renting procedure on line.

The staff was very nice and helpful, the unit was very very clean and spacious and most importantly very secure.

Amazing customer services and love the size of my storage. Totally recommend this self storage company!

Fast and easy! Definitely a perfect experience!

I met Amanda, she's the best customer service I have ever met. She is the best and recommend her for all people in Lancaster PA areas.

Excellent customer service. Good prices make a difference too.

The online process was so easy!! With little time to work and only a weekend available, we were able to complete this important task with ease.

Thank you very much for your support and help

Fast and quick with process .

Easy process to reserve a unit, very clean.

Randy was amazing fun and made the process great

Easy booking online and Randy was very friendly and helpful

The ease of obtaining the storage unit online was a HUGE selling point as I live out of town! Thank you!

Kind and caring staff! Very informative and made sure we understood sizing of the unit as well as all of our options before deciding!

El recibimiento fue muy profesional y cálido! Inmediatamente se encargaron de mi situación y me proporcionaron todo lo necesario para instalarme! Thank you randy for your kindness and support!!!

He was very nice and very helpful.

The facility is clean and easy to navigate. The office staff is friendly and helpful. I have been in one of the smallest units for a little over a year. It started at $111 including tax & insurance and as of Dec 2023 had gone up to $120. I received letters informing me of rate increases and subsequent bills were exactly what the letter said. In Feb 2024 I received a letter saying my rate would go up to $133.56 including tax & insurance. But they are billinge me $147.56! They are billing me twice for insurance and their explanations do not make sense, I have yet to receive a letter informing me of the additional amount, per the location they do not send out the letters. The corporate office in York does not answer the phone or voice messages or emails. Just be aware that they can change the rates to whatever they feel like without notification.

This man was very kind and helpful I appreciate his understanding and personable attitude ! : )

Randy is the man! Excellent customer service, A+ experience.

I used this place in the past. Always a great experience. Randy makes it easy

Randy is really helpful. This is a good storage facility.

Great service - would highly recommend!!

Randy was very helpful and accommodating. I truly appreciate the ease in getting my storage needs fulfilled.

Best storage unit they fulfilled my needs.

Randy was a great help, guiding us to the right storage unit we needed. While giving us the best options possible, very respectful, kind, and helpful. Fast and easy process, thank you again Randy!

Super friendly!

Randy was the sweetest and most patient with me helped me with storage and car storage! Awesome man

Randy was awesome! He helped reduce my cost and get me moved in to my storage unit!

Easy to set up, easy to maintain. Randy was very accommodating with my corporate contract and it all worked out well.

Clean place, people are very respectful and helpful

Very friendly and easy process. Thanks Randy!!

Great customer service from Randy and Missy. Clean space and very professional!! Will recommend to anyone who is looking for a good service.

Randy was awesome! He provided excellent customer service and a very simplified sign up process. I would highly recommend Randy and Moove In Storage for any moving/storage needs.

Randy made this process easy and seamless! Thank you!

Great job, customer service was on point. I recommend this facility based on cleanliness as well.

Best self-storage in Lancaster, Pa. We rented a small unit here for about two months and we were very pleased with our service. It was very easy to get in and out. Randy, the manager at the front office is amazing. You can tell this man loves his job. He goes above and beyond to make you feel welcomed.

Receptionist was very kind, respectful and helpful as well. SHE answers all my questions and was pleased.

Wonderful experience, great staff, tad pricey

Bravo!!! Randy was super helpful and right to the point. Just one of the many traits missing in customer service these days. And no smoke and mirrors hidden fine print. Highly recommended and not at all disappointed with my choice. Thanks again Randy and thank you Moove In Self Storage.

Love the people working there ! Always had great experiences & it’s very clean and smells amazing

From our initial visit to our first load in, Randy was extremely helpful and easy to work with. The facility is extremely clean and pest free. Love that we chose MooveIn Storage! - Ian & Jamie Keller

Easy access, clean, nice place!!

Very helpful

I recently changed storage units, and Randy at the Moove In-Shreiner Station location made this process EXTREMELY easy. He was friendly, attentive to what I needed, and helped me out with great efficiency and professionalism! Many thanks to Randy! I also appreciate the cleanliness of this location. It shows great attention to detail, and I feel secure renting a storage unit there.

Moove In self storage is the #1 self storage that will meet all your storing needs. Staff is professional and courteous, units are well maintained and the property is the Gold standard for storing your valuable items.

Just got a second unit. Randy was extremely helpful. I appreciate everything everyone helped me with. Have rented here for a number of years.

Great service the location is easy to access and clean

Randy was amazing at this location! Super helpful and friendly. Helped me quickly get a new unit. Thanks!

Randy has been very helpful and friendly, and the location is easily accessible for my needs.

Randy was great help. Nice clean facility.

Good space, nice and friendly agent

Candy, was impeccable with her job! She helped Me find a great space and spot for my belongings! & Had a great attitude while doing so. Cant wait to continue my journey with Moove In Self storage!

Ms. Candy @ Moove In Self Storage- Shreiner Station is awesome in every sense of the word & very hospitable! I so enjoyed working with her yesterday! G. C. Unit 4041

I had a great experience! Randy was very helpful and friendly. He let me tour the facility before making any decisions, answered all of my questions and helped me set up my storage unit same day. Highly recommend!

Unbelievably easy process of storing made possible by a great staff! And also, good prices! Would have no problem recommending to a friend or using it myself again. Thank you!

I highly recommend Moove In Self Storage. They were very accommodating and easy to work with.

Great experience, Randy is a great employee/salesman. Explained everything to me and was very kind. I much appreciated his his help.

Facility is clean, well lit and appropriately temperature controlled. The staff have been extremely proactive in making sure we are satisfied with our experience.

Excellent service and security. Randy even stayed past store hours to make sure I had the space I needed for my family's belongings! If you're looking for great service with a friendly smile and guaranteed security for your belongings, this is the place to go!

Very well respected people

The worker at the front desk was fantastic. He really helped us find the most cost effective options. He knew what he was talking about and was very helpful! However, the next day when we went into our storage unit the lock was stuck to the point we had to buy WD 40 in order to slide it open. I had called for help and haven’t heard anything since. I had to take it upon myself to fix the lock.

Seamless, efficient, and friendly rental process from start to finish.

Excellent customer service !!

Overall, I'm happy with my experience at this Moovein. They have a well-maintained and spacious layout, and their rates are very fair. Randy helped set us up with appropriate storage quickly and professionally. He was patient with my questions and helpful through the whole process.

The process was nice and smooth. Plus the desk helper was so nice and helped us right away

Experience been good so far.

Great place and Randy was very helpful.

Randy has a great personality and great customer service

Amazing service by Randy! He always explained the advantages of hanging a storage. If you need something as an storage, he is the final answer.

I really appreciated Randy's help through the process of getting a unit. He was very knowledgeable and pleasant to deal with.

Randy was very professional & helpful in guiding us with the right size storage space for our needs!

From start of process to entering the gate was less than 20 minutes. Very well done.

Randy was exceptional. Great service easy check in. Wonderful experience. I highly recommend Moove In SS

Randy was incredibly helpful! Thanks again.

Awesome! Perfect and kind service! Highly recommend this place, they make you feel comfortable and safe.

I can't say enough good things about this facility and the customer service I've received. Randy has gone above and beyond to assist me with renting the unit. He is professional, friendly and willing to help with all my questions. He is to be commended for his exceptional service!

Randy was very efficient and helpful. The website got me partially signed up, but then refused to go further. Randy got the job done with no problem.

Excellent customer service great units 💯

Randy was very professional through the sign up process and answered all my questions before hand. The facility appears neat, well kept and secure.

Randy was great and explained everything in detail. Fast and easy with convenient location.

I was promptly greeted by Randy who was extremely helpful and friendly when renting a storage unit! Thank you for all of your time and kindness.

Great service renting and closing the rental out. Storage space and facility was clean and secure.

Super friendly!

Great customer service and very clean facility

Randy was excellent. He helped me get my unit all squared away quickly!! Super fast and easy

Staff very friendly and helpful

Awesome experience! Randy Groff went over and above to explain every thing and walked me through everything. I would and will refer anyone to this facility. Thank you! Randy👍💯😊

It was great!

This storage is really nice and easy to access. They have everything you need and Jessica was so nice and professional!

Great place, great service, reasonably priced Thanks!

Many years used this storage unit. Ty for service, glad to be able to use moving truck as perk having unit. Do not like price increases but way of life these days with inflation.

Very friendly and helpful.

Amazing staff and services I will recommend them anytime

Had such a great smooth renting experience with Moove

Great storage facility. Quick and easy rental process at a secure location. Management is kind and always helpful, I would recommend using this business for your storage needs.

Totally recommend for anyone who needs storage space!

Fantastic experience overall. Love that you can sign up online and get everything you need sent to you. No need to speak to anyway. Very clean units and a variety of different options for all of your storage needs. Would happily rent from them again.

Great experience!

Just didnt like the field mice

I have used two separate units to fit my needs in the last 6 months. Jess has always been very friendly and answered any questions I had ASAP. Would definitely recommend!

Great place for storage. Easy to access very helpful and very nice staff members.

Great facility with excellent customer service! Highly recommend.

spacious, secure, super! easy access 😎

The ppl here are amazing!!! Great ppl, clean location. 👌 #TXsFinest

Moove in always has clean facilites and great staff

Fair price and unit was clean. Easy to get in/out. Jess the property manager makes everything easy for you.

Price is amazing, the hold for storage is amazing, customer service is amazing, storage is super clean.

Storage here was simple because it was self-directed. It's also easy to book storage online.

Jess was absolutely amazing when I stopped in unannounced. She showed me the units that were available, and when they did not suit, she called another location on my behalf and secured exactly what I did need. She was so pleasant and helpful and I really appreciated her service.

Great location, friendly staff, and super clean. Exceptional storage facility.

Randy was great! Wonderful experience and nice facility.

1st time renting a storage unit and overall it was a great experience. Randy was super helpful and gave very good directions of where my storage unit would be and provided a lock and keys. I would recommend this place to my family and friends.

It was very easy to book a unit even with short notice and Randy was really helpful when I showed up to lock the unit up and everything. Sometimes small details really matter and the fact that he had gotten the clamshell on the lock already started meant I didn't have to fumble around when trying to lock everything up. The whole process was super fast and it was easy able to do it over the phone during my lunch and then sign the rental agreement through DocuSign.

Kind, very easy to talk to, very helpful, this will be my ho people from now on! Could not ask for a better ecperience.

Very professional and efficient.

Very pleased with responsiveness of Randy and his team. His thinking out of the box allowed me to move belongings to Moove In Lancaster (Shreiner Station) with no fuss and more importantly no worries. Randy made a stressful move easy and we appreciate all of his help. Thank you..!

Randy was a great help, highly recommend

I had a great experience dealing with Randy on the rental of our storage unit. The process was quick and organized. Randy was open and direct in answering all my questions. I recommend working with Randy and this location if you need a storage unit!

Reasonable pricing and Randy was awesome! Never rented a storage unit before and Randy made it easy breezy! Definitely recommended!

My daughter made all the arrangements and the person she dealt with was very professional, answered all her questions.

Randy is extremely helpful and has been a pleasure to work with from the get-go. We look forward to continuing to rent from the company. As a fellow drummer, it’s imperative to have space to store equipment and Randy gets that!!

Randy was very professional and efficient in arranging my storage space. Highly recommend this location.

Fabulous service! Very friendly and helpful in making sure you have the correct size unit for yourbelongings.

Great facility, easy sign up and great management

Very helpful and informative staff, unit was clean and dry. The experience was quick and easy to set up.

Randy is a pleasure to work with. He contacted me via phone and within 10 minutes I was completely set up with a storage unit. Extremely simple and efficient process. Pricing is competitive with other local facilities, however the current specials (free first month rent and lock) made it an easy decision. Plus I've rented from Moove In in the past and it was a great experience without any issues.

The staff people are fantastic and go above and beyond for you but as far as a company not to impressed,they have a problem of raising prices and the excuse always is for security upgrades well been with them for about 5 or 6 years or longer and its been the same security stuff but what really got me is when they raised the prices during the height of the pandemic it felt like being kicked when you are already down

The day before we were to move our belongings into a 10x15 storage unit, I discovered that the company I had reserved the unit with had no record of my reservation (Even though I had received a confirmation email from them). So I stopped at Moove In, and the manager, Randy, got me setup with one of their units, within just a few minutes. He couldn't have been more friendly or helpful! I highly recommend them.

Awesome service and very nice and kind!

Facility looks good, great service from manager Randy.

We found the place to be very clean and orderly. Danielle was a pleasure to work with throughout the sign up process. She answered our questions and we felt comfortable with our decision to rent from Moove In Self Storage.

They are very flexible and have great prices!! Customer service is above average!! Highly recommend this storage facility!!!

We have had a very good experience. Randy was super friendly and very helpful. The unit was very clean and so was the entire building. Thank you for great service.

Great service, very friendly

Excellent service. I reserved online & they called me to confirm & correct an error I made before I could even get into the office. They have very good coverings for the furniture.

Very happy with the cleanliness. Exactly as described.

***Clean*** plus great communication and starting rates

Great friendly staff

Received exceptional customer service from Randy setting up a unit rental. He was very helpful and made the process so easy. I definitely recommend this Moove in Self Storage location.

I had to do an emergency move for someone that required storage of a significant amount of furniture. I registered online and then called Moove In to get the process going. They could not have been more helpful or more courteous. Randy, the manager, is an absolute gem. Great guy, extremely personable and informative. He turned an absolute nightmare of a day into something far better. Much appreciated!

Randy was great and very helpful. Would recommend this place

Efficient. Clean units. Good service.

Randy was very pleasant and was able to answer all of my questions. The access to the unit is nice because they have several different options to enter to be closer to your unit. The unit is very clean. Would Recommend!!!

Staff is helpful and polite. The unit is clean and tidy. Access is easy I would definitely recommend.

Website was easy to use. Randy, the gentleman in the office, was very friendly and helpful. Thank you!

Danielle was great, she helped me out this morning...

Danielle helped me get a storage unit this morning. She was kind and helpful and the process was super simple! Definitely reccomend this Moove in Self Storage. The property and units are clean and well kept! Thanks again!

We have been with Shreiner Station storage facility for the past 7 years, always clean, bright and safe. The office staff is always professional and courteous, I appreciate being treated respectfully Danielle, ;thank you!

Great experience, people, location. It has been easy since day one. Danielle has done a great job helping me with simple billing and other questions. I wanted to combine units and everyone made it a simple process, no issues. The website is easy and convenient too.

Danielle G. went above and beyond the call of duty with her service. A big thank you for the personal service. The unit is exactly what I need and process was super easy and efficient. Thank you very much!

Had Great Customer service

Lex made everything easy. She was professional, pleasant & friendly. She obviously knows the systems well because the sign in/rental process was flawless.

Always friendly in the office. Always clean units. Keep in mind the raise prices over time but they keep it safe and secure.

Loved using Moove In/Shreiner Station Rd for the last year. Prices were good, and the staff was alway responsive to email/calls on any questions I had. I will keep them in mind for any future storage needs!!

Very nice place. Great customer service!

Best experience I've had with a storage company. Lex offered incredible customer service, was professional, knowledgeable and went out of her way to make sure our time at Moove In was worth it. If and when my family needs storage units, we'll gladly return. Space is clean, safe and affordable!

Brittany was great, she was very helpful , kind, answered all questions. Thank you for the Great Customer Service ❤

Brittany was easy to work with, and made the process quick and simple.

Brittany was so pleasant! She was very patient and informative for both my friend (who happens to have the same name as her)Brittany and I this past Friday. The facilities are kept so clean, and she was truly a delight. It was a pleasure meeting her!! ; )

Brittany was very informative and pleasant to deal with. I also like the free month. The facility was clean and felt secure.

Great Staff Britney

No problem in and out, safe and secure.

Well all I have to say is the I went there with my sister it was my first time and it's a very nice place ,. plus is very clean ... 👍👏so I will do recommend this place so go there and have your own experience..💖😉

The price of the unit is going way to high. The service is very good and a pleasure to work with.

Brittany was amazing at helping with all my needs. Especially since I caught her walking in the door back from vacation. She has excellent customer service skills. Thank you for everything!!

Ella es bien buena y hamable y los precios son muy rasonable...

Great service and affordability.

Ha sido muy buena la atencion y el local se mira bastante limpio y seguro. Lo recomiendo.

Great quick experience. Brittany was vey helpful. Good price

Great experience and well respected company

Great customer service and up front pricing. No hidden fees or slight of hand. Very safe location and awesome friendly staff

Customer service was great, very friendly and knowledgeable.

Brittany was GREAT very helpful !!Prices are great!!!

Brittany, was a life saver when it came to a self storage unit. We had a unit on reserve at Security Storage and the employee was a no show! I'm very happy that she came through for us!

Brittany was very professional and kind in explaining everything and setting up my account. The prices are reasonable and I would recommend others to come here for storage.

Brittany was great in helping us with following up on what we were looking for.

Overall experience with them was really good. Always willing to work with me no matter the situation. Always really courteous and respectful when talking to them on the phone. Would certainly do business with them again and would recommend them to anyone

Muy caro por lo demás todo bien

Great storage location.

I had my storage unit for several months. I had the money automatically taken out of my account so it was hassle free. The unit was very clean and my items were in perfect condition which shows me that the facility is very well kept together.

Clean facility, knowledgeable staff, online communication and payment is convenient. Would highly recommend to others.

been a great place for the past 4yr n more to come.

Nice clean

This was my first time renting a storage unit. Tyranni Rineer the property manager, was extremely helpful and just all around awesome. She was very happy to show me what was available and what units would fit my storage needs. It’s clean and secure. I would Absolutely recommend storing your items here.

Great experience needed storage fast and Tyranni helped and was very informative. She even checked on us because we got rained on and wanted to make sure we were ok. Good price great service!

Place is extremely clean, well lit, and very easy to work with. Was able to rent my unit entirely online and get moved in the next day. Had one issue later on with an access code not working, but their phone support was helpful and got me back with a working code in minutes. Great place.

Wonderful storage experience! Very clean, reasonable rates; awesome and friendly staff that are always available to help!

Very clean with indoor storage. You get a nice welcome packet! Easy to reserve online and to cancel. Thank you will definitely use in the future.

Tyranni and the Team at Moove in have been great! The facilities are super clean and access is easy. They have been a huge help as our business has grown and we needed more space! Highly recommend them for all your storage needs. Cheers!

Clean but a little pricey

The Moove in Storage facility on Shreiner Station Road in Lancaster is a fantastic group. The people are genuine and helpful, giving you all of your options without pressuring you to purchase space or extras that you don't need. The extras they do offer, from insurance to trucks to climate control, are all very reasonably priced and extremely convenient. The facility itself is clean and easy to navigate with wide hallways and parking areas. Our nonprofit will be with them for a long time! Thanks Moove in!

Tyranni is fantastic. I have had a unit with Moove In storage for over a year. Whenever I have had an issue or concern, Tyranni has been very helpful and has gone out of her way to make sure I had a good experience. I've never had any issues or problems with payment or with the security system. This is a good choice for a storage location.

The Moove in Storage facility at Shreiner Station Road is fabulous. The units and buildings are clean and well maintained. There are carts available for moving in and out of the unit. Tyranni , the manager, is friendly, knowledgable, and helpful. I shopped around to different storage facilities and found Moove in Storage to be cheaper than its lesser quality counterparts.

Fantastic, A+ customer service. Friendly, helpful, great prices! Highly recommended !!!!! 🌟🌟🌟🌟🌟!

Moove In Storage has generously donated a storage unit to the Hempfield Band Boosters to assist with a fundraiser. We would not have been able to do this without their assistance. The staff have been friendly and very helpful. So far our experience has been FABULOUS!! Thanks Cris

Great customer service and facilities. Easy access to storage; very clean. A++

Randy was extremely helpful and friendly. Nothing was too much for him to do to meet our needs. He explained everything to us so that we had few questions. His customer service skills are great! The unit was clean when we received it and we did not have any problems getting in and out of the unit. I would highly recommend using this storage facility.

Glad I found Moove In and Randy. Moving is stressful enough. He made one part of it a whole lot easier!

Competitive price, convenient location, safe facilities, available truck, and helpful staff - Randy is great.

Great service, great rates - glad I chose Moove In over the competition.

Randy was extremely pleasant, helpful and very respectful when I opened an account at Moove In Storage... I was nervous opening a storage unit but Randy made sure I knew what to expect and put me at ease... Thank you Randy! I will definitely refer you to my friends and family.

I had a great experience storing my things for several months....it was due to the customer service that Randy gave.... He consistently offered customer service with kindness and heart throughout my storage time. The facility was clean and he routinely walked the grounds to ensure security. I especially remember the day he drove quite a distance to ensure that the moving truck was properly checked out to me as it was the only day I had to move my things . Thank you, Randy!

I always knew when I moved out, I would use Moove In! The location is excellent, the facility is clean & well maintained. The best part was Manager Randy, who has an excellent knowledge of his job, people skills, & customer service. I have been trying to figure out my new travel job, yet had no issues at all when it came to storage. Fast, efficient, accommodating with great competitive pricing & multiple options so there are no surprises. I am going cross country knowing all my stuff is in good hands!

We at ICAN in Lancaster were in a real jam. We need to get 600 prize kit ready for the Recover Picnic in June and we do not have the room for all that at site. The folks at Moove in self storage help us in a big way. Not only did they get us a 10 X 10 unit for free, but for 3mo. more then we need it. But that was not the best of it when we went to see the unit we where so taken by how clean the unit and grounds were. Then the best part was meeting Randy Haldeman he walked us though the whole thing taking as much time as we needed to have all our question answered. thank you once again from the staff and members of ICAN in Lancaster

This is a wonderful facility. The office staff is wonderful to work with,every time that there has been an issue the office staff has made sure things were corrected.

Simple and easy. The staff is straight forward and easy to deal with, the pricing is competitive, terms are reasonable, the lockers are clean and dry. What more could you ask for?!