Easy process, clean unit!

Michael are great to work with! He got me all set up and ready. Thank you !

I went in today and got a storage unit. Micheal was extremely helpful and easygoing. Gave me all the information in a very helpful way and easy to understand way.

Very friendly and informative. Easy in and easy out!!

Kristi is a very responsive and patient individual who takes her time to give detailed information and suggestions to her customers and I am no exception. Her warm approach to conversations makes her all the more admirable. She suggested the right padlock to use for my storage and politely listed out the details for renting a storage. I believe if anyone deserves a raise it is Kristi!

This was the kindest person I have met. She answered all my questions, and I have very quick service. Kris B, is awesome

Great property manager.He was so professional.

Christy was very nice and helpful thru out our entire time using this service!! such an angel, wouldn’t be possible without her.

Fast and polite service. The unit is clean and secure. Michael the property manager was very helpful.

I have had nothing but a great experience with this location. The property manager is helpful and friendly. I highly recommend it.

Very good service. Micheal is very nice and helpful.

Excellent customer service and prices

Great service from Michael.

Clean and sizable units!! Perfect for storing things in between moves. I've been with iStorage for a few months now and genuinely haven't been more satisfied with my experience in renting from a storage facility. Michael is extremely helpful and made me feel comfortable and very informed. I 100% recommend going to this location especially if you live in the Fountain City/Halls area.

My experience after several months renting from iStorage has been nothing short of excellent. Michael has been very helpful and is always happy to answer any questions I have. My unit has been well maintained, and I especially appreciate the security of the facility. I never feel uncomfortable going to my unit, even at nighttime. I highly recommend iStorage!

Michael is tremendous! Always friendly and willing to help...

Michael give Excellent Service

Great

I love this location. It is so close to my house. The property manager here has always been very kind and understanding. I have been a customer for a few years and I will continue to be one for a while.

Michael was great at helping me to get the storage container I needed. Wonderful customer service. Place is clean and affordable! Would recommend!

Hard to do the application online, but once you get pass that point the rest of the process is easy. I haven't had any problems getting getting in or out of my unit.

Always. Very kind to speak with and helpful if you forget it's time to pay

After a stressful period of searching for storage, Michael was kind and helpful in finding a solution that fit my budget.

I was price shopping and Michael was very helpful and nice!

I'm Jackie W. Posting on my Friends email. Michael the Storage Manager is great and willing to help anytime you contact him. The Facility is very clean and convenient location. The Storages are spacious and sturdy. Good turnaround for large Moving Trucks. Enjoying my Storage experience here. Highly recommend this Location for your Storage needs.😀

Michael is friendly, very helpful and can help you with any questions that you may have about your situation.

Micheal was very helpful and kind! Thank you Micheal!

Great place to rent with and great office guy very helpful.

Love this storage!! I’ve used a few over the years, but this facility is heads and shoulders above! The manager Michael is the most helpful person I have worked with and has an excellent work ethic and incredible customer service! Always feel like Michael truly cares about me as the customer and anything I might have in my storage. Regardless if it’s worth nothing, Michael treats it as if it’s worth millions! Thank you!!!

I needed a storage unit to store my extensive railroad collection on short notice. They were so helpful and the sign up process was quick and painless. Michael was very helpful and nice.

Michael, the property manager gave me amazing assistance today. He was so kind and willing to help!

I had a wonderful experience at my local iStorage. Michael was so helpful and kind. I would give him a 10 out of 10! He represents your company with knowledge and confidence. Excellent service. Thank you 😊

Very helpful

Michael is very helpful and so nice

I’m a chronic mover and out of any storage company I’ve been with, iStorage has been my favorite. I feel like I can securely store my things, and I can leave my trust with Michael. He’s an outstanding employee who upholds iStorage’s standards for excellence. I am in the fountain city area & I will use iStorage for all my spatial needs!

Great experience renting from this company. The manager Michael is always friendly and helpful

This place saved my life. I needed to find an affordable storage unit after moving from Wyoming to Knoxville because my apartment was way too small, and iStorage checked all the boxes I needed. Michael, who manages the facility, was very friendly, knowledgeable, and helpful. I would recommend this iStorage to anyone who needs affordable and clean storage

istorage for me has been a great experience that’s easy and the auto pay has made it much better. Customer service has always been good.

Michael was so helpful! He took excellent care of me and my storage needs. Great vibes!

I had a great experience here. Great service, good rates!

Michael is always friendly whenever I've had to call for help. there's never been a problem storing my stuff here. there's security cameras so that makes me feel safer about leaving my stuff here. and if I happen to forget to make my payment michael always gives me a courtesy call! I would recommend this place to anyone that's looking for local storage. there's also a place up front that they use to park boats or motorhomes and things like that too.

Good place with very reasonable prices

The service was great. Michael was very nice and very helpful. Explained everything very clearly and was very professional.

After doing much research on storage unit prices in the area, I found the best prices here. More importantly, the customer service is impeccable. Michael is professional, personable, and was kind enough to give me a tour of my available storage options. I had lots of questions and Michael was patient and thorough when answering them. An overall great experience as a customer!

Amazing storage facility with the best people! Michael and I became friends as he went above and beyond to help me with whatever I needed. Super glad to rent from here!

Great customer service. Very helpful

Michael, the property manager, was very helpful, initially called me before i even finished my reservation for a possible unit asking if i had any questions or if i needed any help. I was honestly surprised when it happened but it was a relief as well, since i did have a few questions i needed answered. Not to mention he was very patient with me. My climate controlled unit is in good condition and I had all my things moved in swiftly. I rented the unit and it was almost immediate getting everything I needed settled to move in. Thanks!

Our storage representative name is Michael.. he is a very friendly person very professional.. he explained everything thoroughly and clearly. And it's very professional.. I rent my storage from the Knoxville office on walker blvd .. Thank you Michael for your help ..have a blessed day ..

Istorage has great service, I recommend it.

There was a manager change some months back and the new guy name is Michael, he is awesome 👌🏿 had a minor maintenance issue that was solved very quickly I'm still grateful for, excellent customer service skills I may add. Walker Blvd Site🥰😍🤩

This company is amazing thank you guys

I had a fairly easy time signing up online with the exception of adding my own insurance. I went to the local iStorage and spoke with Michael. Michael was super helpful and we got my lease finished up and on my way in no time! I would recommend the Walker Blvd location in Knoxville, Tennessee!

Smoothe transaction! Reasonable rates!

Great service, easy in and out. Clean and a very nice young man managing the place.

Renting a storage unit for my mom. Charles is AMAZING!! Very nice and answered all of my questions. If I could change anything or make a suggestion it would be to have better handicap parking. It would be difficult to get a wheelchair up to the office. In my opinion anyway. Charles you're kindness shines in your tiny office!! Thank you for a wonderful experience.

They worked with me

The only problem with my storage was that humidity or water or moisture got into my storage in it and will do some of my clothing and puncture

The most SECURE place for you're belongings to be stored in Knoxville .

Friendly, helpful staff. Tricky to find. Overgrown foliage, tight turns for big vehicles.

Jim was very helpful.

Friendly and affordable! Thank you Jim for a great first storage unit experience. Great for college kids with a 2 week lease break

Office staff are extremely friendly and willing to go out of their way to make this a great experience.

staff was cheery and friendly

Very CLEAN. GREAT STAFF.. GOOD LOCATION... AFFORDABLE... I GIVE THEM A 5 !

When my father retired 10 years ago, he decided to put his stuff in storage and move to a foreign country. He figured he’d be back sooner than later, so he literally left everything he owned in a 10x30 storage unit and departed on his big adventure with nothing more than his camera and a suitcase of clothes and necessities. Nine years later, his stuff is still there, but he has since passed. Having worked in the storage industry before, I was dreading the legal hoops that I knew we were going to have to jump through, to gain access to his items. To make matters more difficult, I live several states away, and had only two days available in my schedule where I could make the 7 hour trip (each way), have the lock cut on his unit, go through everything, pack it all up, and get it back to my home. So, I called the store and had to leave a voicemail. Great. I knew I’d be lucky to get a call back within 24 hours and I would already be there by then. Minutes later, my phone rang, and it was the General Manager, Jim, returning my call. I explained my situation and advised him that I would be there the following morning. He gave me an email address to send the proper, required, legal documentation to and assured me that he would get this submitted for approval immediately, and would even follow up with a phone call to his Manager to ensure the process had begun on their end. He called me several times to update me, and ask for additional information, and sure enough, I had my approval and was on my way to Tennessee within hours. When I arrived he was in the office ready to cut the lock for me and then open the unit for me. Other than a few cobwebs, My father’s stuff was exactly in the same state as he had left it nine years prior. I couldn’t believe it. At this point, Jim asked me if I would like a couple of extra boxes that he had just emptied in the process of restocking his office supplies. Absolutely! We returned to the office (which was well stocked with supplies, and was even nice and warm on this cold rainy day). I bought a lock and packing tape, and then he offered to carry the boxes to my car for me. He made sure to mention that there was a restroom on-site for customer use, and showed us where it was located (the restroom was spotless and smelled clean. Thank you!) I truly can’t tell you how much I appreciated how friendly, professional and calm he was the entire time. I wasn’t exactly in a great space (mentally or emotionally) after a long, stressful drive, I wasn’t coping very well with the dread of the task in front of me, now that I had finally arrived (anyone who has been thru this, I’m sure you can relate). When I tell you that he not only took care of me as his customer, by doing his job, he went well above the call of duty by treating me with such kindness and grace. He was cool and collected. Efficient. He never once seemed to take it personally that I was so obviously stressed. He was amazing. I can’t put into words just how grateful I am for all that he did to assist me with my situation, and for turning my foul mood into a great mood. I can honestly say that if I owned a business I would want him to run it. I’m completely sold on him and officially a fan. So much so, that I am writing this book of a compliment at 348 AM. I’m exhausted. I have to work in 4 hours. The last thing I want to do is stay awake another moment, but I am compelled to acknowledge such amazing customer service and support by this man. Thank you Jim. You were a lifesaver!

Friendly staff with fair prices!

Man in office was able to answer all my questions

The man that was working there at the time was extremely helpful and really nice man ! I highly recommend this place !

The manager and staff are courteous and professional, a pleasure to work with.

Expensive place

Been using it for 5 years. Prices have gotten a bit high but it's still the better storage around Knoxville . management is friendly & always accomidating

Extremely Nice people. Keep up the great customer service 💯👍

Friendly staff

Clean, gated storage. Fairly easy to access. Close to 640 and Broadway.

I love it

Metro self storage in North Knox is always clean,Jim is extremely courteous & helpful. Always a pleasure to do business. Been there 4 year's

Friendly service

I have a storage unit there and they are awesome if you want your stuff in storage

Highly recommend, the manager and staff were super in helping me plan the delivery of my household goods by a semi-trailer, choose the right size unit which was clean and helped me when I wanted another smaller unit for longer term storage.

Nice place to store things as needed.

Nice reasonable prices

This is a good place to store your stuff but don't follow your GPS it took us down a narrow dead end street that we then had to back the whole way down with a large trailer. Not a fun time at all. I suggested an edit for the entrance but it still has not been approved yet.

Maintenance is great.

Most helpful staff ever! They made our move from Texas so much easier. Thank u!!!!

Good facility! I’ve been a customer for about a year now with no issues. Only reason I give four stars is because I wish they was 24 hour accessibility.

Good place to stroages yourself.

The owner is super nice and the place is really clean and easy to access!

I only met a girl to buy some furniture from her but what I could see it was clean

great place. good prices.great service

Great folks, fair prices, and a clean facility. The only challenge was that GPS doesn't lead you to it!

I would definitely recommend Metro Self Storage for anyone looking for a place to store any belongings.

Fast, friendly, efficient service!!! We'll definitely use this location anytime we have a storage need.

Awesome service; the best actually. I've used multiple times. Mary Ann has provided amazing customer service both times; and every time I've gone in to pay my bill or ask a question or called. She always put ls me at ease about the safety of my stored items. Always very pleasant and friendly. Would highly recommend.

I can't explain how amazing Maryanne ALWAYS is!! I have never met & done business with a more professional, sweet, caring, helpful individual!! She is always there to help in any way she can & she always exhibits a professional yet caring attitude!! She is the sole reason I chose to rent a unit at this property and she is the only reason that I stay at this location! As long as she is in the business, I will never rent from anyone other than her!! MARYANNE IS ABSOLUTELY THE BEST!!!!

Good clean facilities. Maryanne went out of her way to help us. Very professional and friendly.

I DEFINITELY recommend this location to anyone looking for a storage unit. The staff is extremely kind and helpful. I had reserved a unit, but it turned out to be too small, and they happily changed my reservation and helped me with the setup. 5 stars.

A very helpful staff who were able to quickly resolve an issue regarding the size of the unit I had reserved. Highly recommended to anyone needing storage.

I am a student nearby at UT Knoxville and am changing apartments this summer. Instead of moving everything home for a couple weeks and then moving it all back, my roommates and I decided to rent a storage unit. I was greeted by Mary Anne, who was extremely friendly and helpful throughout the registration process. She then gave me a tour of the grounds and made sure to answer any questions I had about their facility. I feel very safe about leaving our things there and it is even more assuring that the staff is so friendly!

Roger welcomed me and explained everything. It was quick, convenient, and he was super friendly.

It was a rainy day and I needed to unload my truck before my household goods were damaged. Mary Anne at CubeSmart Self Storage stepped to the front and led me to my storage space and I beat the rain and got the security affordable. If you need space; Mary Anne at CubeSmart Self Storage on Walker Blvd is there to help with her professional and congenial manner. Thanks.

This is the best place to get a storage unit hands down!! I would highly recommend to anyone!! MaryAnn, the manager is the best employee cubesmart storage has . She goes out of her way to make sure each customer is Happy and knowledgeable about the units,payments,dates, and etc...... I have never been treated so kind by someone in the customer service business! Cubesmart is lucky to have her as an employee and manager!

I've been renting from CubeSmart on Walker Boulevard for several years, and I've never been more impressed with a manager in any company than I am with Maryanne. Case in point: I've been trying to coordinate the consolidation of several units into one for about a year, and her help has proven invaluable. The balancing act of trying to find an available climate-controlled unit at a time when I could reasonably manage to move everything into it had me practically tearing my hair out, but Maryanne found a unit and helped me work out a doable schedule so that now everything is safely in one place, I honestly don't know how I would have managed this overwhelming task (coming on the heels of having to close a business and empty out a house, hence the multiple storage units) had I not had such a capable, caring FRIEND as Maryanne helping me navigate the process. She is a jewel!

Mary is a wonderful person and is great with customer relations and is on top of her job and very professional I would recommend this storage for anyone to use thank you cube smart and Mary, I am a satisfied customer!!!!

Very friendly clean love dealing with them. Maryanne is a great manger cares about her customers. Will tell all my friends.

The Manger Mary Anne kimbrie was very professional and polite ,I would recommend this facility to any one ,l'm glad I chose this facility for my storage needs

Love the customer service here, Mary Ann is the best!!!

Love using storage pro's for it climate control units but what really makes this place great is Mary Ann. She has been so helpfull to me and my family though everything. Storage pros was doing something right when they hired Mary Ann.

The place is clean & the staff helpful. 5 stars!!

every time i go to storage pros and encounter mary ann,she is always smiling and friendly. and has always answered my questions fully.

This place and the people are very pleasant to deal with. I have talked with a couple of their employees, but most of my dealings have been with Mary Ann Kimbriel. She is one of the nicest people that you could possibly meet. She is always greeting you with a smile, and her personality is just incredible. If you go in and she's not there, you should ask where the sweet woman named Mary is with the awesome attitude. Highly recommend this place of business.

Recently I had checked out this storage facility when we were closing on our house and was impressed with this location. The lady who helped me, Mary Ann I think was her name, was very personable and sweet and the units were pretty nice! I actually felt bad that we ended up closing on our house in time and not needing to use the facility! Just wanted to share my positive experience. It's not everday that you find good customer service nowadays.

My partner and I have rented from this location for over a year now and couldn't be happier with our experience. Mary Anne is an absolute pleasure to work with. She goes out of her way to make you feel welcomed. if she happens to be outside when you arrive she waves and smiles like her best friend has arrived. I would recommend Storage Pros to anyone that needs a storage facility.

I have rented storage from this location since June of 2012. The staff has always been very accommodating and helpful. You never feel like you are a bother to them and the new manager has been especially courteous with the change over to Storage Pros. She allowed me time to get into the facility to get the new paperwork completed and went over everything in detail. I would recommend this facility to anyone in need of storage space.

I began as a customer when this facility was still Cube Smart. I was happy with the facility and location but disappointed with the former manager. I was happy to learn when Storage Pros bought this facility they promoted MaryAnne to manager. She has always been extremely friendly and helpful with any of my needs at the facility. I actually look forward to stopping by my unit because of her customer oriented and genuinely happy personality. I would recommend this facility to anyone looking for storage.. Nate Brown G33