Went in a little before they closed and they were still very nice to assist me. I was in and out. Ask for Kim she is amazing. Good prices, big storage space and good people. 10/10

Kim had excellent customer service while helping me get a storage unit! Very respectful and helpful, she deserves a raise and/or promotion! Would look forward to doing business again with SecurCare self storage because of her!

Great customer service thank you Kim

Thank you to Mrs. Kim, such a very kind and lovely lady. I recommend SecureCare Self Storage.

Kim is great I didn't lock my unit right and she email me real quick

To be perfectly honest (because I'm very blunt), the only reason I'm giving a 5-Star review is because of manager Miss Kim at the Will Ruth location. Very polite lady and her husband is very polite as well. Incidentally, my issue is with the company's periodic "price increase." Whether it be due to inflation, supply and demand, etc., etc., etc. Nonetheless, I'm content with this storage location for now...unless something changes my mind. Stay safe and God bless to any one that's reading this review! Thank you Miss Kim!

Mrs Kim, she’s a very helpful person and she made me feel very comfortable, and answered my questions. I really recommend this place

Knowledgeable staff. Kim and husband will answer any questions your may have.

These guys are great. Kim always makes sure that you are taken care of.

They have a large variety of rooms and Kim will get you a great deal when signing up with them

Thanks Kim you're the best!

Thank you Kim for the great service.

Great service, inexpensive and easy access to all units. Light and electrical inside my unit, a major plus. Thanks Kim for the great service!

The price and location are the best in the area. The REAL treat, though, is staff member Kim. She always remembers who I am and is truly so kind. She's the reason I'm renting for a 2nd time. :) Update: Kim has been extremely helpful! I needed access to the site trash bin and let me know when the best time frame to go by was. She's a gem!

Kim is such an asset to have in a business. She goes out of her way to make sure the customer is happy and calls when there is an issue with payment, etc. The units are always clean when I rent units.

Kim is very kind. I have been renting a storage unit for a few months now, and my experience has been great. You have access 24/7 and everything stored is very secured. Kim is very helpful with anything you may need when renting a space. I highly recommend!

Kim

Kim is great. Well kept property.

Kim is so professional, so friendly. Love to pay my bill so we can talk.

Lewis was very helpful, thank you!

Still a great place and very helpful staff. I love the wonderful service from Ms. Kim who is very helpful. She even gives a courtesy call when i forget to make my payment. I feel my stuff is vey secure there.

Kim took care of me, and was so kind to my toddler. She was very helpful and gave me a great rate and discount on a storage unit. The units are available 24/7 and they have cameras for added security.

Been renting a unit from Securcare for years. Kim, in the northeast, has always been awesome. The prices can be a bit high after your promotions end, but they work with you to get the cost back down. The staff makes themselves available just about any time you need something (we've had to have numerous locks cut due to lost keys) and they are always there to help. The security is good there as well. They have cameras on every row and someone walks around hourly to check on the rooms.

Great staff are always happy to help with any problem

I feel like my property is safe with Kim. She has always provided great service.

Staff is awesome. Kim and Dean are great.

Kim has been so good to me the times I’ve rented units here! First, she is just a wonderful human being, kind, intelligent, and patient with an old woman; (me!). The first time I rented here I paid in person the first few months and she convinced me to switch to autopay, which really helped me. Now I have had a unit for almost a year and she’s helped me get into a larger unit recently that really saved the day for me! She deserves a raise!!!

Very friendly and helpful

Kim and Dean are wonderful to work with. We have been renting for years and they are both kind and very helpful.

Really friendly and fast.

Nice people will to help . Clean storage.

Absolutely awesome

Been here for over two years, no complaints, great customer service. Kim and her husband are real nice and easy to work with.

Kim is great. She’s a big help. and above all good price

Excellent service

I have worked with Mrs. Kimberly for years. I have Never ever had anything negative happen to me, with me or the storage. She is a Blessing to your business, and because of her, I have referred other business to her/you without hesitation.

Best service ever highly recommended.

Very cordial and will help in any way needed.

Mrs. Kim was extremely professional, made process so easy… despite computer lagging. I finally got thru to her on phone and she was so pleasant to talk to and was very welcoming and helpful. Facilities were nice and clean too … Office neat and orderly. Great job Kim. Thanks a bunch 😊

Clean unit, friendly staff. Kim was excellent.

I recently rented a storage unit from SecurCare, and I couldn't be happier with my experience. From start to finish, the management team was incredibly professional and helpful. The facility itself was clean, well-maintained, and secure, giving me peace of mind knowing that my belongings are safe. Any questions or concerns I had were addressed promptly and courteously by the staff. Their attention to detail and commitment to customer satisfaction truly set them apart. Overall, I highly recommend to anyone in need of storage!

Kim is very nice and knowledgeable.

Very helpful!!! Kim was very helpful and a pleasure to work with !!! She was very attentive!

Very quick and easy. Kim is super nice ! And she’s super helpful. Definitely recommend!

Awesome service. Very nice staff. Lewis and Kim are very friendly and professional. Highly recommend.

Good customer service, very helpful

Great facility to rent a storage unit from. Kim was super helpful and friendly. Helped me feel assured that my stuff would be secured while I was not in the area. Will use this facility again if I ever need a storage unit.

Great experience!

Great and affordable secure place to store my things. Kim is amazing and always really friendly!

Very friendly and helpful

This is a great place, and Kim is awesome always trying to find a way to help. I totally recommend this place!

Awesome staff and Kim is the greatest 🙌

Excellent service, and very friendly

The staff here is awesome! Very clean my stuff is safe there.

This place is the best. Kim is always there when you need her and is so helpful. I've never had an issue with my unit or the facility. I would recommend this storage facility to anyone looking for a place for any kind of storage needs.

The manager was awesome, very helpful!

Kim is a blessing very knowledgeable and amicable, appreciate all her help.

Kim was very friendly and helpful. Definitely recommend SecurCare.

The staff here is excellent. The place is very clean and the spaces are very clean. Plus it's pretty safe. I can say I feel secure that my personal belongings are safe here. I very strongly recommend.

Kim is very nice and professional. Great place, very clean, never had any issues.

Very good n nice person mrs.kim and so proud always to come out n rent with her

Kim was very knowledgeable and friendly, everything was met and cleared. Easy process and good customer service

Kim the Canadian was outstanding and very professional and funny. Definitely the place to be.

Great customer service from kim and best person to help with any situation:)

Have had a nice calming experience here! They don't breath down your neck being inconsiderately nosey, I have felt very comfortable leaving my belongings here. I'm horrible with names but the main woman in the front desk is the one who has helped me the most even with getting a bigger storage unit. She is very patient and is always with an attitude of wanting to help and today she was awesome with an ungrade so I can close out my other storages and finally condense into one. Thank you so much ma'am!!!!

5 star service. No problems. Unit was clean and ready. Roll up door very functional, rolled easily. Manager on the ball and ready with paperwork. I liked the service and clean facility.

Great service and very helpful.

This is an amazing storage! The lady was awesome and was so helpful! Most definitely would recommend to anyone!

I've been renting here for years. It's a good place & Kim is great. The only thing that kept me from giving it 5 stars is the rise in prices every year. The price I'm paying for my little storage is not worth it. I'm currently looking for another storage place. Just wish I could take Kim with me lol

Kimberly made my day with her cheerful positive attitude. Great customer service!

Kim is super nice and kind. Facility well kept.

I’ve been renting at SecurCare for a while now and Kim & Dean have always been GREAT! Super helpful and considerate.

I've had a storage unit here for several years. Location is convenient to my home and the managers are very nice to work with. Looking for a basic storage unit that's easy to access? SecurCare fills the bill.

The people who manage this facility are great, they get 5 stars from me. Super friendly and always helpful. The are also mindful of the facility so I feel safe with stuff I have in storage. -1 star for whoever keeps raising rental every year.

Kim is a great manager. She knows her storage area very ,great personality. Business is well kept .

Good and quick service. Hospitality is great here

They are really nice and prices are fair

Lewis was an absolute help to my husband and I! He went above and beyond helping us pick a storage unit size and getting all the paperwork done. Even though this isn't a mom and pop kind of unit place, he brought that feel to it, which my husband and I cherish.

Thanks Kim! Very helpful, 5 stars.

I luv kim she is very helpful in every way she can be. Very friendly ask for her

Kim is the best! Always very helpful and courteous. I will continue to do business with the SecureCare storage facility because of her and how she treats customers. Highly recommend place.

Clean and spacious units

Nice lady great place!

Nice customer service

Excellent Service

Luis is very nice very helpful. It’s in a very convenient location and the storage unit is very clean!! Definitely recommend!!

KIM was nice. Easy to talk to. Answered my questions. In and out in no time

Kim is a very helpful and nice lady. Rented before and came back to rent again. She is cool. You should come by.

Love this storage company. Very friendly and secure.

I was very happy with the way I was treated, Kim was very friendly understanding helpful a joy to talk to. I am going to recommend to all that need a good thank you guys you are the best.

Left a message at the office and within 10mins I was talking to the manager, and told her what I needed , she said have one across from your old one . That worked out just fine.

Very kind and helpful, always going far and beyond for others. I also appreciate the fact that they messaged me immediately because I didn’t lock my storage properly. I’m def recommending this Storage place to family and friends. :-)

Great costumer service and good prices. Thanks kim!

Excellent place to rent your storage, Especially Kim is really nice and helps you a lot :)

Quick and easy got what we needed, I would recommend it to everyone!

Kim was an ultimate professional and the complete definition of customer service and hospitality! Definitely love the environment of this establishment.

Kim is the best contribution and definition of true hospitality and amazing customer service! As long as she is there you will have customers for life!

Great storage facility, I know my belongings are safe. Kim is always a great help.

Nice deal and great care by Kim!!

Clean good, storage with great rates.

Kim was extremely kind,helpful & very knowledgeable when I came in & new to the city. It was very nice & clean.

Kim helped me last minute in a difficult time in my life and needed storage unit ASAP. I had little knowledge of how big of a unit I would need and she helped me. She is very kind and great customer service. I highly recommend this storage company at a great rate!

I have used this place for over a year and Kim has been extremely helpful when I have had questions, comments or concerns. I would definitely recommend. #0207

Kim was absolutely informative, amazing, kind, and definitely shows customer satisfaction!!! Will definitely recommend to others. Thank you Kim!!!

My experience was very well and very efficient

I remted a storage in El Paso Texas. She was friendly answered all my question very sweet and made me feel nice to get a storage. Price is high but I needed one so I had to look over that. Cant remember her name but I left satisfied.

Great service

I have been a customer of Securecare storage for over 13 years and in that time I have come to know Kim Richardson as a very professional, helpful, and wonderful manager at store #0207. Kim has always worked with me in a win/win situation with my storage and rental needs. Kim has also kept the facility grounds immaculate, the storage rooms secured, and easily accessible. I highly recommend doing your storage business with Securecare storage store #0207!

I have rented different units from Kim at Securecare for many years now. I wouldn’t rent anywhere else. Kim is like family, always professional friendly service. I have told several people over the years about the service and they have become steady customers also.

Kim is very friendly and professonal, I have been renting a unit from her for 6 years, any time i have been by, the area is always clean. Any time I have called, she is very accomidating. Will ALWAYS reccomend doing business with her!

I've rented storage sheds from Mrs. Kim on two different occasions. Both time I was well taken care of. I'm the type that works to much so Mrs. Kim always sends me a reminder about my payment. Great place, always clean, and very professional. Keep up the great job.

Kim has been so great with us. I've had my storage for a few years now & have never had any issues there. Very clean place to rent a unit from. Kim is always so polite & always with a smile. Definitely recommend coming here!

I’m very happy with Ms. Kim’s service, she reserved a unit for me when one came open,she is very friendly and professional! Highly recommend for the customer service and on site security alone. Thank you.

Fast and easy service way better prices than most businesses around

Kim has been so fantastic! We rented a unit online and there was a glitch, but Kim called and helped us navigate through securing the unit. When we arrived to unpack our items, she was so helpful in facilitating and getting us taken care of. So far, nothing but great things to say!

Easy peasy

Storage units & grounds are clean & kept up & the couple that runs the facility are very professional & accommodating

Kim really take care of us! Great customer service.

They are so nice! I have used there storage for years and feel my stuff is safe. Caring people

Location, pricing and Kim’s amazing customer service go above and beyond so pleased with my unit I’ve had no issues and I would highly recommend it to anyone looking into getting a unit here!

Kimberly is very professional and so easy to talk to. Whenever I need help or have any questions she answers them right away! I've been trusting them for 2 years with my stuff!

Love the staff very friendly and understanding amazing prices on units been renting with them for years I would totally recommend!

Kim was very nice and helpful Payment are made simple and easy no hassle

This is my home away from home. Kimberly is the first lady in this sanctuary and she is like the mother of the church. Mother Kimberly is loving, kind, real, business, family, honest, flexible, dependable, patient, calm, humble, human, compassionate, accommodating, lenient, American Bulldog, straight forward, literally the girl next door, my sister from another mister and last but not least she is appreciated and the only answer to my prayers that have been granted.

Nice people great friendly service.

This is the best storage facility I’ve ever used in my life. Customer service is amazing and I always receive emails if anything is wrong either same day or next day. Working long hours? Too easy, you can go there anytime you wish and it’s very accessible with no issues. Pricing is amazing and the process is quick. I love this storage place. Would recommend anyone :)

Very welcoming 🙂 great staff would highly recommend

I recently opened a storage with SecurCare Self Storage. The experience was great. They have really good deals online, the staff was very professional, they reached out to me to make sure everything was ok and verified appointment, the amount of space for the price you cant beat that deal. I will definitely recommend them to my friends.

Great staff

Your staff at this location is wonderful. Knowledgeable and very courteous. Always a pleasure to do business with them. But your corporate greed is too expensive for the El Paso economy. Nearby Extra Space Storage currently advertises a 5 X 10 for $46 and a 10 X 10 for $65 which is what I have been paying you for the last 5 years. You wanted to raise my rent to $75. Had I not been so satisfied with your staff at the Will Ruth location I would have left long ago.

Good prices

Office people are really nice. This place is well kept.

Kim is terrific and that is why I have recommended this storage facility to my mom. They are very efficient and property is always clean.

Clean place

very satisfied with the company been with them for almost three years and ever since then I have had great experience. thanks guys for your work and great service.