Pacey provides the BEST CUSTOMER SERVICE of any property manager running Right Space. This company rocks and so does the services she provides!

Pacey is the manager and a wonderful help! The grounds are clean and up to date & the storage unit options exceeded my needs. Totally recommend Rightspace Storage!

I want to take a moment to express my sincere thanks to the Rightspace storage staff. They are incredibly professional and friendly and go out of their way to ensure your satisfaction. I recommend them to any clients that enjoy great service.

Pacey, Jackie and Andy are amazing!

Easiest move ever. I believe the property manager name was Pacey. She really knows her stuff. Not only that, She has the old school way of doing customer service where people actually really cared about their customers. I’d recommend anyone and everyone I know to rent here with her

It was very easy to rent, no complications. I’m very pleased with the staff and how well kept the place looks

Pacey is fantastic! 🌟 She was incredibly thoughtful and helpful, taking the time to truly understand my storage needs. 💼 I greatly appreciate her kindness and dedication. She works hard for her money and is fully committed to her job!

Thank pacey for the outstanding service

Thank you Pacey for being a wonderful person and helpful.

Excellent service was provided by Pacey. She helped me find the correct size space I needed to store my items. Very helpful and nice. Thank you.

Yes I went to my storage and talked to the manager and I give her a Big 5 Stars she should deserve more than 5 stars but there's only 5 she was very helpful and kind and respectful Thank you and God Bless You From Milton Thompson and Melissa Lindeman

I rented a unit for over a year. I had no issues with the space nor access to the facility. The staff is responsive and friendly. I truly recommend this company.

Amazing service and very nice

Amazing customer service, Pacey did an amazing job and was very informative

Pacey did an amazing job taking care of all of my needs, very friendly and helpful, will recommend coming here!

Pacey is such a blessing and so helpful she's amazing thank you for your help!

I was helped by a young lady named Pacey. She was professional and sweet.

Great customer service!

Best customer service!

Very nice, friendly, and helpful staff.

The place is clean, neat, well maintained. Staff are friendly and helpful.

Jackie and the staff are first rate! Always prompt and professional.

Pacey and Jackie where professional and respectful.... Super helpful... I would definitely recommend right space to everyone I know....

Very nice the front check in woman pacey and Jackie where very well spoken and very nice

Clean indoor storage. The reason for 3 stars is they will raise the price after you move in...don't be fooled by promotion price. After only a few months of renting, price went up by $12 a month. Curious what they try to raise the rent by in a few more months.

Good customer service..Very friendly!!

Clean and clear

I was able to do everything online. Coming from out of state on a late Sunday that was very helpful. Easy to locate and get in to storage.

clean professional very friendly

Friendly, extremely professional and cared about meeting my needs with rental truck & storage unit. No complaints from god or me 😇

Very helpful staff

Always friendly staff when I call in to pay. Everytime I've had an issue they've helped get it fixed. If we left the lock open when leaving, they've called to make sure someone knows it was shut by them and when it was found open. Late on payment it's worked with. Can't access or forgot out gate pin, no problem. Want auto pay or online options too. Pretty sure this is main questions I had few years ago. Only downside is inflation.

Professional and very clean. The 2 most important things I was looking for.

The representative was very friendly and helpful. Made the process go smoothly with everything I have been going through. I would definitely recommend them for the excellent customer service.

The staff is are great and is very helpful and understanding AND will be able to get you the right storage space that you need.

I've had my storage unit since December at the location on E Rancier. They are amazing & so helpful. Always willing to help if you ever have a problem.

The employees are great, and have worked with me to take care of things while I was out of state.

Clean, safe and friendly people.

The nicest people on staff! Awesome to deal with! Thank you for your kindness and professionalism.

Agent made things quick and easy to rent a unit. I was in and out. For less money then other places I checked nearby

This is my second time using Right Space on Rancier. The staff is very upbeat and help you through the process.

Nice people work here, and they keep it clean.

Moved out but had rented from them for 4 yrs

No issues. Team member was very knowledgeable.

I move a lot people from the you can only use a Bobtail a 18 wheeler is not recommended it has a bad slope and would scrape the Belly Box

Very nice place, kept clean.

Great location and staff

Great place, staff take their jobs seriously from what I've seen. They actually do walk around to check on things. Place is always clean as well.

Very clean facility and staff is friendly and efficient!

I have used RightSpace storage since they took over this facility and then I signed up with them again recently. I am very pleased with their service. The facility is always clean, the personnel is very friendly, the gates stay in good repair. Overall I could not ask for more.

The young man that processed our paperwork was excellent. He was professional, warm and friendly.

The young man that processed our paperwork was excellent. He was professional, warm and friendly.

Very great location and the pricing is affordable. First months rent is half of a monthly fee. Love it.

Very clean!! Easy leasing online and the staff were soooo helpful and accommodating!!! Highly recommend!!

It works

My experience with RightSpace,the name really says it’s truth,right place. The online selecting my storage was easy. I pick my unit, understand the rules,pay for the space all online. Went to pickup the gate code, purchased the type of lock, (Which was a savings (10$)). The attendant was so nice(refreshing) and friendly, even though he was busy,He kept a positive attitude.With that said I highly recommend this place.

RightSpace storage went above and beyond to help me in my time of need. Great space, great accessibility, easy access but also secure at the same time. I will definitely consider them as my first choice for storage.

I’ve had a few storage units here and honestly have no complaints besides the gate was messed up 10 mins before the gate closed and wasn’t able to get in and or get ahold of anyone. Wasn’t just myself two other cars had the same issue.No RATS, Roaches...etc. Other than that Right space storage is alright!

Alright

The customer service is really awesome. The location is clean all the way around the property! The security for your storage is amazing. if and when I need another storage unit I will definitely be using this location highly recommend it.

Staff was great at assisting me with my storage needs.

Nice safe clean place to keep your belongings

I found the staff helpful ,friendly and most accommodating!

The staff was very polite and helpful. They showed me the units available and advised about the establishment. If you want people that actually shows concern for you and your items this is the place.

Clean and secure facility. Easy access. Great communication and initial reserving of my indoor climate controlled unit.

Great service very nice and helpful

They are very polite and very professional

Great service from John. He worked with getting me into a bigger storage once I saw the one I had chosen wasn't big enough. Super friendly.

Very clean building, great lighting. Amazing customer service.

Amazing staff so nice, understanding and fast. Gave me the best deal on a 10×15 storage unit. Fit all my furniture and items that I had in my 2 bed 1 bath 755 sq. ft. apartment. Very new and clean units. Highly recommend!

Your services & your employee was beyond my expectation absolutely excellent😁😁

Good service

I always come here when I'm in need of a storage unit..great customer service great prices great units..great great great

The staff was very courteous and kept you informed about your storage unit if it was left unlocked, etc. My experience was a very good one.

Never had a problem here. Stored our things here from April 2017 to December 2019. Staff was always very helpful working through problems. I was even sent photos of my car to make sure it was ok. Definitely recommended.

The staff was really nice and always had a smile for us and told us everything to our understanding...

Well maintained property. Thanks!

It's a storage space

You did great!

For what it is, it's fine, it's really easy to break into though, due to the gaps in walls that are about a foot tall between the ceiling and wall. We got broken into....

Other than at times the office being closed due to the attendant having to go to do check the storage areas, the service is great. I think prices could be a few dollars less but overall not bad with the first two months half price promotion I had (ensure to rent at the beginning of the month so is worth the two month free deal if is still available).

Great love How friendly the staff were and the storage units was well maintained

Thank you for your You're help and getting my storage unit and the size that Needed. Your expertise and knowledge of your product shows in many ways again thank you for your assistance.

Easy to establish contract.

Clean and nice! Never had an issue with storing our car or valuables here for over a year.

Very friendly agent who assisted me even at the time they were just about to close for business end of day. Enjoyed little talk while waiting on some paperwork and I was able to complete my check in in less than 10min. No rush. Storage unit... Outdoor.... Is clean and during rainy weather. My items were not affected.

I have a 10x10 climate controlled unit that i pay $90 a month for. I am happy with the unit, the service, online payment, and any employee i have encountered. I am out of state & would never have a unit in central texas that wasn't climate controlled! The re is a security man that lives on the premises, and it would be difficult for anyone to get in that wasn't supposed to be there, and they have cameras everywhere, so i am confident my belongings are safe.

The ladies in the office were very helpful,and the rates are really reasonable. The facility is nice and clean with easy access to large parking needed for my boat. Thanks! Gary H.

I didn't appreciate that our rent would suddenly increase on our unit, which happened multiple times in the 1 year we rented. As others mention, our stuff also had some damage from rodents, which included a box that had paintballs which then splattered paint all over everything else in the box. I suppose I'm grateful for no bugs though. I can say the staff has been friendly whenever I've interacted with them.

no bugs, no problems, one happy customer

Love this place such friendly service manager shows they really care about their customers I highly recommend this place the #1 storage in Killeen and best rates.

Storage facility

Very helpful staff. Very.

The Staff at the Rancier location are very courteous and professional. I would definitely rent from them again if I need a storage in the future.

Clean

Good spaces. Have large warehouse units. Ladies and gentlemen in the office have always been professional and helpful. I now have 4 units. They have added more inside temperature controlled space. They also have rental trucks and car hauling trailers. Gated and lighted. They have spaces for vehicles and small trailers too.

Nice set up and friendly employee s.

The staff is very friendly,and greet you with a smile☺☺😊😊 facility very clean and well maintained.

RightSpace goes above and beyond. I can't say enough about how well they have treated my family! This is a first rate company to work with.

First of all, the office was clean and professional. The advisor at the desk, definitely had her ducks in a row. We had just come off a 15 hour drive straight through and she was bright and right on top of the paperwork and instructions. We were in and out very quickly. Also we were impressed with the property was very well maintained as a whole. Makes me feel secure to know how efficient the company is. Now if you would just change your phone number, you would be darn-neared perfect.......Great place. Thank You for a great experience. SKCLARK

First of all, the office was clean and professional. The advisor at the desk, definitely had her ducks in a row. We had just come off a 15 hour drive straight through and she was bright and right on top of the paperwork and instructions. We were in and out very quickly. Also we were impressed with the property was very well maintained as a whole. Makes me feel secure to know how efficient the company is. Now if you would just change your phone number, you would be darn-neared perfect.......Great place. Thank You for a great experience. SKCLARK

Made my reservations online the day prior, received a call from a represenitive shortly afterwards to verify my information and answer any questions I had. Reserving was quick & easy, no payment or obligations at that point. This is a large facility overall clean from what I saw at my time there. Staff was friendly and efficient. Suites my needs for packing up and storing a classroom for the summer. Overall satisfied with service for the money.

Staff was very friendly, and they answered all of my questions allowing for easy storage set up. Thank you!

The service that I received was very friendly and helpful. It also appeared to me that the outside surrounding area was a clean and safe area.The price was excellent and the cleanliness. The customer service was very helpful and professional.

The service that I received was very friendly and helpful. It also appeared to me that the outside surrounding area was a clean and safe area.The price was excellent and the cleanliness. The customer service was very helpful and professional.

I rode with a friend

I have used RightSpace storage since they took over this facility. I am very pleased with their service. The facility is always clean, the personnel is very friendly, the gates stay in good repair. Overall I could not ask for more.

I am a huge fan of this storage facility. The lady running the desk is very customer service friendly and extremely welcoming. The prices are very reasonable for the area. The gate access times are very convenient and the security seems on point. The facility is clean and well kept. It is nice to be able to use a facility such as here in a town like Killeen. Thank you for the outstanding service!!

The facility is clean, smells amazing, and the staff is pleasant. They actually take the time out to help with any questions you may have and are patient and well spoken.

Good place. Prices are fair. Don’t like the restrictions on time but I guess if not people would abuse it.

Had a great experience renting a storage unit. The people working were quite welcoming and actually had a good laugh. They made me feel comfortable. 2 thumbs up.

Awesome staff. Very reasonable pricing. Would highly recommend.

I found them to be very professional and helpful. Well kept storage facility.

PROS-Friendly customer service, worker helped me with jumping my dead battery. Storage locker was clean, the storage lot was secure. CONS-One of the storage room door couldn't open all the way, kept on moving down. Dead insects and rodents poop we're in storage room.

They were always very professional, courteous, and very helpful. Would rent from them at the Killeen tx site again if i am in that area again

Great prices and promotion and deals

Expensive but quality is worth it. The desk attendant was knowledgeable about the initiation of the storage space proceed. She serviced myself and another customer simultaneously, without neglecting either if our requests.

Staff is super knowledgeable and very helpful. The unit has always been dry and clean. I've always been satisfied with my experience there.