Excellent manager—-Heather at IStorage in La Porte, Texas

Staff were very helpful and addressed issues that required personal attention. Very pleasant experience.

Great amazing storage facility! Heather is definitely very helpful and sympathetic towards if you have to questions or concerns. Would definitely recommend! Definitely 10 out of 10. I would put more than 5 stars if possible

Great storage unit very friendly and helpful plus well kept up and clean

Great place and good location since day one, Heather the manager has been very helpful and does her job so professionally. Had the opportunity tu move to another storage closer to me but management was one of the points i didn’t leave this place for being so helpful and looking out the storage’s every day to make sure everything is how it should be

Heather provided excellent customer service and helped me every step of the way. iStorage is highly recommended. Storage facility very clean.

Stopped in the checkout the units and rates. They didn’t have available what I initially thought I wanted but the Property Manager, Heather, was super knowledgeable and helpful and showed me great alternatives that worked out perfect. The whole process was simple and quick. Highly recommend this facility for your storage needs.

I am sorry grateful to be a customer here ,Heather has been 💯 with me since day one.she communicate with she calls and remind you when your payment is due, and make adjustments when needed

The property manager is very good.very kind person. Works well with you.

My experience with this facility has been great. Heather is awesome! She is super helpful and knowledgeable. I needed receipts from several years ago and she went above and beyond to retrieve them for me. I appreciate all of your help! I will be sure to recommend this facility!

They have always been extremely helpful and professional and made things as easy for me as possible. I went and rented another unit because I like this place so much. Keep up the good work

Process was easy and quick. Fair price and clean location. Really love that its next to the police station.

Excellent customer service , Heather was was very helpful .

Heather Hicks in the front office is amazing. She is always polite, helpful and gets to know her tenants. She has always helped with any concerns we have and is quick to answer all questions. Very pleasurable to deal with.

I have leased storage a few times. Every time was exceptional! Communication with the front office was great. The grounds were clean and safe. Registering for a new unit and move out was smooth. I have no complaints!

Heather always takes care of everything that I have trouble with. Awesome as always 10/10.

Very clean. Prompt response. Heather is really respectful and courteous. I really enjoyed her work ethic!

Heather is always going extra to make sure you understand every thing. Not to mention she is nice and courteous. Thank you Heather

We have had great customer service at this location. Heather is kind and professional, follows up on questions and concerns, and is a sincere person who wants to help. Highly recommend this location because of the service we have received from Heather!

Heather was extremely helpful, I was having trouble signing my documents. She walked me through the process and got me signed up. Super great attitude and personality 👏

Heather called to inform me of some work was being done on my unit, an that I could leave my key with her. Heather stated she would call me when the work was finished. She was a great help and always goes above and beyond.

Heather at 8548 N 23rd location in La Porte is absolutely wonderful. Top notch manager! Would not go anywhere else for our storage needs.

Heather gave us Amazing customer service

Heather was fantastic! Knowledgeable and very friendly! Amazing customer service!

Exceptional Service Experience at IStorage in Laporte, TX. I just had the pleasure of receiving outstanding assistance from Heather at IStorage and I am compelled to share my experience. From the time I walked in seeking advice regarding my storage needs, she went above and beyond to ensure I received the help I needed. Heather demonstrated an impressive depth of knowledge about storage solutions, guided me through various options to my specific needs. She also listened attentively to my concerns, addressed each one thoughtfully and I feel confident and reassured about my storage decisions. Thank you, Heather, for the exemplary service and professionalism! You are truly an asset to IStorage.

Heather was great to work with, making the process seamless and easy to deal with. I can definitely recommend iStorage in La Porte

We have been using IStorage for more than 5 years and have loved being here for all of our storage needs. Any issues we may have we just call Heather and all is taken care of. Thank you! Highly recommend!

Mrs. Heather is so helpful and runs a tight ship! This gives peace of mind! Highly recommend!

Just want to say THANK YOU to Heather. This woman is simply amazing at what she does, if you are in need of renting a storage unit or a moving truck, do yourself a favor & come see Heather. Best customer service EVER! U-haul could definitely use more HEATHERS! Once again thank you Heather you absolutely ROCK! 🎸 🛻💪🏼😎

Heather was great help, in showing me around the storage lots for my Boat and loved the great Deals she offered me. Thanks Heather.

Heather at iStorage in La Porte is extremely helpful and nice every time we go into the office! Definitely recommend her location to anyone needing storage.

Mrs.Heather was amazing… She showed me around the property, explained everything in full detail and made a long day a little better thx !!!

Very professional awesome service loved the service Heather provided me. Will definitely recommend future renters.

Very helpful & always a pleasure to see her.

Great customer service and secure facility! Will rent again if the need arises.

Heather is absolutely delightful and so helpful. She gave us a great deal on our unit! I recommend this place! Very friendly and very clean!

Miss Heather at eye storage has been accommodating helpful and very friendly even when she's got multiple customers she handles it very professionally outstanding job yes I would definitely recommend people use this storage facility and I hope you guys give her a pay raise thank you

Heather is very nice and helpful person to deal with. She will take the time and walk you out to every storage locker and show you all the space for each one. She will also try and help you get the best discount. Heather does a very good job as property manager

Heather is very knowledgeable and helpful. She goes above and beyond to make sure her customers’ needs are met. In my visits to the facility to pick up or drop off my cargo, I’ve seen her working late until the last customer is taken care of. She is always professional and has answered my questions and concerns.

Friendly stuff members and helpful

Heather was awesome! She promptly answered all of our questions regarding our uHaul truck rental, and got us squared away quick.

Glad to see the property manager, Heather, is back after being gone forever! She has been telling me since summer that changes were coming. She didn't lie! My family has two units; one inside and one outside. All the lights are working now and so much brighter. I tried to see her in office yesterday afternoon, but it was closed. I didn't know the office was getting a makeover too. What I could see from the front door it looks great. I highly recommend renting from here. Prices are good. Management is awesome! Heather keeps the property looking great; she is very friendly and knowledgeable about what is going on with her store.

Knowledgeable courteous and seems to be well run and designed.

Great prices. So convenient.

I had a great experience with the lady in office, assisting me getting everything taken care of start to finish smoothly. Thank you!

Renting on line was simple , location was clean , price was reasonable.

Great experience in obtaining a storage unit. Heather was very helpful and explained all the necessary details. I recommend this Storage facility.

Wonderful

Very good service. The lady in the office was excellent. Place is also very clean.

We have used them for over a year. Everything is great for us at the LaPorte, Texas location

Been here about a year. Always clean outside. Friendly staff and nice hours for in and out gate access. Only complaint is there has been 2 rate hikes in small time I've been here. First one was to be expected because I got in on a promo. But Last one was a complete suprise of $14 month starting the next month. Now I'm paying the same as I was paying at the facility I left from for lower prices and my unit is 1/2 the size of the one I left. Really can't win in the storage game.

Great customer service, management was very helpful. Will definitely come back if needed.

Great customer care . Thanks for the help.

Process was easy, rates were reasonable. Entire experience was super easy.

Extremely friendly service. Very helpful if you need something or have a problem. Hassle free

Heather is an AMAZING store property Manager ! She is always willing to help in any situation. Her personality is always so Pleasant.

Been here for 2+ years, Heather is great!

OMG! When I tell you Mrs. Heather was the best employee I have ever came across. Friendliness and very very helpful in ever way. I would recommend this place to anyone.

Heather the property manager at 2915 north 23rd street was the sweets lady I have met in a while. She is so helpful after renting my U-hual she took time out her busy day to look for shinner for me love this lady very sweet

Fantastic customer service. Heather helped me out so much with my climate controlled unit. Highly recommended

The service here was absolutely amazing and Heather was such a big help be sure to get all your U-haul needs done at this location:))

Price and friendly staff

Amazing customer service, we were really helped through the process of picking our unit to make sure we got the exact size we needed. Danica really went above and beyond to get us started!

Heather was very kind and helpful. She helped me get all set up to store my Mom's stuff. 😊

Heather was very pleasant and helpful!

Heather was very pleasant and helpful!

Very clean facility, spacious and well priced.

Everything went okay the only thing I need is my storage unit number took my money but I haven't got any acknowledgment on what my unit number is or nothing

Heather was very friendly and helpful, was a quick and easy process.

Good , clean unit good access

Heather and staff trainee were friendly , professional, knowledgeable and made the process very simple. Thank you, Ed.

Great experience. Staff was very helpful

A++++ customer service. Thanks.

Heather is so helpful! She took me around to my unit to see how much stuff I had and helped me look for a more affordable option monthly! Great place! Highly recommend:)

It was great! Quick and painless.

I will admit I was annoyed at first because it was a weekday in the early afternoon but after lunch time so I rented the unit online because no one was currently in the office when I went but that ended up being no biggie because I was able to set up autopay that way. I had no issues getting into the gate or finding the unit. I was pleased to see that the unit was the perfect size and dimension for what I was needing. I was able to meet the property manager the following day and she is a very competent and professional.

Quick fast and affordable

Need a quick place to get storage affordable price. This is the place

Very helpful and friendly

Heather was awesome! She helped us out and made getting the rental easy!

Very informative! Great fast help would definitely recommend. :)

After having a hard time with one lady (Anna) because she didn't know how to do much at all, Miranda came from another facility and helped out tremendously! We give Miranda 5 Stars!

Heather has always been onsite and available. Since my unit at life-storage was robbed and trashed, I want to know that my new storage unit is safe from being broken into. I appreciate her being visible on the property. Heather has always been professional, and on top of the things that matter to me to feel that my property is secure, which life storage failed to do.

Great. lady at desk was very informative. Very nice will definitely go back

Easy, fast process and I was able to move my things in on a Sunday when all other places are closed.

Heather is the new manager at this location in La Porte and she's taking her job seriously, thank you Heather you've been so helpful and friendly.

Management has been very accommodating.

Heather at the LaPorte Tx location is great ,helpful. Location and storage’s are really clean,,, im very happy with everything

Awesome customer service! As soon as a walked in I was helped was able to get the storage I needed within minutes!

This storage facility is clean…kept clean too & repairs up to date. Personnel are knowledgeable & helpful. This is our 2nd unit to lease at this location.

Must Have To Day 4 Stars

The women is so helpfull

If it weren't for Morgan this would be just another storage place. Not to mention she saved Iron Guard a VERY less favorable review after my interaction with their call center.

Great place great people.

Manager is very nice.

Too expensive

Great customer service and they try their best to keep everything clean. Staff is great. Start off cheap but get super expensive after a while. If your looking for something temporary yes but long term get a indoor one or make sure you get a few things for the moisture. My stuff was super moldy.

Went in today to get some information on a storage building since my daughter stores at this location and them ladies in that office were down right amazing they had great personalities they worked well as a team and answered all my questions with a smile on their face I couldn’t have asked for better they even opened the door for an old feller like me. I’d give em 10 stars if I could

Had a wonderful experience renting a storage unit from Iron Guard Storage because of the Assistant Manager, Dianna Rogers. She was very pleasent, professional, and knowledgeable.

Clean and well lit. The management is wonderful.

They are very serious about security. Well lit at night, very clean. Now the staff they are very friendly and professional and all the rules apply equally. Will definitely go there if I need storage again!

Fast and efficient, great prices. Manager Morgan was great and extremely knowledgeable

Great place

I’ve been at iron guard for about 2 years now and I love it here. And also the manager Morgan Keith she’s friendly and very professional. I highly recommend the if anyone wants to store I recommend this place.

Great rates and very nice staff.

Great service! Ask for Jim

Service was polite & good

Nice manager always friendly and helpful

A good place to storage

Very friendly staff

Very friendly staff,great service storage units are safe and secure located next to the police station and best of all easy access to your unit

I have used this facility for 3 or 4 years. Since Iron Guard took over, and Daniel became the Manager, I have noticed maintence and repairs have auctually been taken care of. The communication skills are much better than the previous owners, and I feel like my belongings are safer now. The facility is monitored, by the Manager. And is in a respectable neighborhood. Lots of outside vehicle storage, and large side units with door access. I am very pleased with the new Management.

Great movers.wii use again!!

The people here a amazing... I had a great experience with them. If you need a storage unit this is definitely a great with awesome people. If I need a storage again I will come back

Great prices

The prices were very fair and the manager was helpful. I will be storing with Iron Guard Storage in the future.

Could have saved a lot of stress if first I'd come here. Management was most friendly and helpful. What a delight!

When my husband passed away, Larry Wright, the on site manager, helped me through a critical time. I had never used a storage site, and did not know what to do. He was truly more concerned about me, and my family's need than just trying to make a sell. It was so comforting to deal with a manager with true sympathy. The location was spotless and I felt very relieved to leave my memories in such a secure site. I recommend the LaPorte Self Storage to everyone, it's the best in the LaPorte-Deer Park-Pasadena area.