Excellent service and all the questions were answered. I really appreciate it. Taking one thing off my plate very comfortably. Thank you.

The iStorage manager Delina was very informative and quick to respond to all my questions. Great communication skills, and very welcoming. Made me feel at ease with leaving my property there with iStorage. I will recommend iStorage to all who need space to store their property. The property was very clean and kept up, easy to load and unload my property. Great job!

This place is so cheap on their prices. Easy to get to. Never a hassle. But if you need your lock cut off cause u lost your key, they won't help you. They have no bolt cutters. But that's not their problem anyways but thought I would just let you know ahead of time. Other than that I recommend this storage place! 👍

Their website wasn’t process my lease correcting kept giving me errors, but once I called and talked to a representative, she was very friendly and efficient

Easy access, competitive rates, and great customer service!

Good!

Staff was friendly polite and very helpful in a difficult situation.

Easy peezy and Laurel was wonderful in getting me all signed up. Kudos to Laurel! iStorage is lucky to have her as an employee and I hope they realize it.

I often have to use storage for business items and vehicles in different areas of the southwest and was thrilled to find this iStorage. Prices are great and the grounds are quiet. Lauren and Lisa are kinda sticklers about the rules, but I get it because the place is run better that way. The place is a great bargain and the service is spot on.

Very helpful and simplicity with application enrollment right over the phone with gate code # /space # all ready to park.

Thanks Richard!

Had a big problem but it resolve

Thanks Richard

Richard was very friendly and helpful today.

Richard was very helpful and answered all our questions.

Richard was fast and friendly. Great service.

Richard is the best. What a improvement to this facility, and the overall being of your cooperation. It's been a night and day turn around here. Much appreciated thanks.

Yo 🤘 Richard is the best! Super funny and no free Locks!! Lol

Big storage space and the front desk was very helpful and nice.

Everything went so smooth Thanks

Thanks for the unit. Richard is my bro.

Richard was nice.

Richard was very friendly and helpful great customer service

Got a parking spot for my boat. The big guy in the office avowed me around and I got a nice space.

Richard rented me a nice unit. Good funny guy.

Richard was so helpful!! I had so many questions and he sat with me on the phone and in person and was soo helpful! I rents this place out for about half a year and had no issues! Thank you so much!!

Where do I start...first off let me just say sherry is amazing!!! She's very nice and pleasant to rent from. If ever I need her for a question I have or a problem she's always there riding on her golf cart lol.i know exactly where to find her..she always gives her best and she's a very hard worker. You guys are very lucky to have her there. I could go on about how great she is but ill just keep the rest to myself lol.

The manager is the only reason I keep a unit here. She is amazing and professional and always willing to assist you. There's hardly any personable interactions between companies and clients but she always makes you feel like a person not just a number.

Always good service from the local office.

My name is Jenee and this review is on behalf of me and my son Chris. We were faced with several major, life changing events that put us in a difficult position. We chose this Istorage because it was practically next door to where we were living and we were in somewhat of a desperate situation. That’s where we met Sherri. The kindness, compassion and empathy Sherri showed us made our already difficult circumstances feel less stressful. Sherri was the new manager of the facility but you would think she had been there for years! She answered all our questions, gave us fair, accurate pricing and was able to get us in a unit immediately. Other storage facilities tried to take advantage of our last minute need to store our belongings, charging a higher rate as a penalty for not making a reservation in advance. That was not the case at Istorage. Sherri treated us like people as opposed to just another unit number. When your life is falling apart and you are at risk of losing everything you own, the trust put into a storage facility is immense. We are so grateful to have met Sherri and truly appreciate the level of service she has provided. As we have struggled to put our lives back together, working with Sherri has given us comfort you wouldn’t expect was needed. I highly recommend this istorage location.

Needed a space for our travel trailer. Had some questions so went into the office and met with Sherry. Very helpful lady and got our questions answered in short order. She showed us around the property and got us set up with a space for our trailer. Very easy transaction - we appreciate it!

Kind of a historical museum, when you see what poeple pay to store their treasures.

Great secure storage at a affordable price point and convenient location. The staff was very helpful, personable and honest. Would recommend to family and friends.

Honest understanding and very professional highly recommend

The location is set in a very accessible area. Very up kept and maintained property . Staff (sherry) is very attentive and very cheery and helpful .

This is such a little hidden gem at a great location and Mrs.Sherry is the most amazing, considerate and respectful manager I've had the pleasure of meeting. She is reliable, consistent and always available to help. She deserves a hugh raise and an apartment if that could be arranged. She's one of the few that actually care about her job and her clients. Thank you, Sherry, so much for all your assistance.

Great customer service, place is very clean and taken care of, and heavily secured. Definitely recommend to anyone!!

Great place love it!

They have always gone out of their way to accommodate me. Super clean facility. The office manager has great customer service and is always so nice. Goes above and beyond.

Picked up a unit for a customer.. friendly staff .. rv units was crammed in tight and trees down on top unit I had to remove

Clark and Sherry are really professional,simply nice friendly people I’ve had a great experience working with them Absolutely would recommend to any of my friends

I have rented here before and it was a great experience then as well as it was so easy to get a spot for my trailer. It was easy to get everything set up.

CLARK WAS VERY HELPFUL, FRIENDLY AND JUST... AMAZING!

Competitively priced and good people to work with!

Easy and simple instructions on rental

I rented a space for my RV then an enclosed unit to handle extra items. It was easy to use the website to get things done. I have only been using this for a month and so far everything is great.

Sherry and Clarke are great!

Clark is awesome. Dude works his butt off trying to stay on top of stuff. And does a great job at that. Thanks for always being so kind. Your hard work does not go unnoticed. I am renting 2 units. Price is way better then most. And the facility stays clean.

Nice storage and clean. I trust this storage.

Good service

Very affordable rate and great service!

A good spot to store our Travel Trailer in a covered spot for a fair monthly rate.

Clarke is the best! Very helpful, and no complaints! 10/10

Great experience! The manager was able to be both professional and personable with me. I came in having a bad day and while I was there we laughed and we’re able to take car of business swiftly.

We're very helpful 5*****

Clarke is an awesome person and manager. He goes above and beyond to help in every way possible

Thank you Clark for all your hard work! This facility is the cleanest facility in town, I don't know how you keep it all together with office and grounds, your a superman! Miss David, hope he is doing just as good where he transfered to as he did here. You both made a good team .thank you for all you do here!!

Great place, great people.

Just moved my trailer here and the staff was fantastic. Couple good ole boys who spoke my language. Secure facility great place to park my rig. Highly recommended

Cheap no frills storage, exactly what I pay for.

The service was great

Great storage unit very clean and affordable!

I didn't have any bad experience. Barbra helped me to figure out the best way to use my storage

Great prices and Clarke helped me pick just the right site! Great customer service!

Easy to find RV storage in the East Valley. Readily available (24/7), very reasonable.

Great storage place and prices are better than most. They also have longer gate hours than most and the customer service is exceptional. A very clean facility.

They were quick and professional, but most of all friendly, I will do business with them anytime. Thank you iStorage for being there.

Great service...only thing they need is public trash cans for tenants

Easy & convenient. No human interaction. Cheap.

Lots of bad potholes. Sites are dirty and electric may not work for trickle charging. Pretty full as location is convenient and rates are reasonable. Wish they'd fix the potholes!

I love this place

I moved back to NJ in 2016, I chose this location because the price was reasonable. Customer service and staff are great, would recommend this facility to anyone who needs storage services. In addition, my monthly rate has stayed the same for two years!!!

We have an RV space and another space for a vehicle and a 10'10 unit here and it really does help having a storage place to store all our vehicles and personal stuff in one place. Great specials and deals.

They were very helpful in my short time using them for my RV storage. I would recommend them for this.

Unfortunately for almost $200/mth they are letting the RV side look like a salvage yard. The staff is awesome but keeping an RV there is getting difficult. We don't pay that much for a vehicle and storage to have to clean up the surroundings.

Two thumbs up to the ladies in the office!! Very helpful!!

Customer service was extremely great. I had to arrange this from the other side of the country to make sure my car would get shipped here and they were very helpful. They even looked out for my car on the day of arrival.

Super friendly staff and easy to deal with. They have a good selection of unit sizes and terrific covered trailer/vehicle/RV storage in the back. Units are not air conditioned so be aware if that's an issue. Excellent prices and no contracts. Recommended!

Professional staff that are on the ball regarding everything. The two gals that work in the office seem to multi task..I see them maintaining the grounds as well as handling customers rental needs. Very nice, and helpful. I love my storage facility!

Vick is super friendly & efficient. His knowledge of the storage area was very helpful to us in selecting the right space. Thank you.

Love having storage here

Great place to have a storage

I have a storage unit here I love these guys very friendly very understanding staff that run this place and the girl up front she's awesome I'm bad with names but I when I go in there no matter what the situation is whether I'm late on my rent or I need to ask a question I can count on them to help or to answer a question without any kind of reservation or judgment that she's kind of cute too lol this place is is good cheap clean and very recommendable

Our non profit has been using this storage unit for over 4 years and could not be happier. They are great to work with and quick to resolve the few very minor issues we have had. Great location, great prices, great folks on staff, what more could we ask for!?

Great customer service! The lady working the counter reminds me of Danielle from American Pickers!

I have been storing my belongings here for years, love the place. Megan is at the front desk is welcoming and makes my day every time I run into the office😇. Thank you for always putting a smile on my face, #topcustomerservice

I have stored my RV here for several years now and previously gave a 5 star review. In light of developments that have occurred since then, I have lowered to 3 stars. Vic and the others are great managers with what they have to work with, which is why I don't bring down the rating more. I know I should expect storage costs to go up over time and they have. The raise in costs have been reasonable until now. Now that there is a shortage of storage spaces available because everyone is buying RVs in this time of COVID pandemic, iStorage really jacked up the cost because they can and not because they should. When I first started storing here, there was a dump site and water and there was also a restroom for customer use. All 3 of these facilities have since been removed. The potholes are getting bigger, deeper, and more numerous. The owners don't seem to care about getting the potholes fixed or replacing the amenities they once offered. If they actually take some of this EXTRA INCOME they are getting and bring this facility back up to snuff, I may change my rating higher again. But right now, it just seems like they are reaping the rewards of the storage shortage without providing the niceties that should go along with it.

Vick was very helpful! He showed me around the storage lot and we found the perfect spot for my needs. Highly recommend this place for your storage needs!

Easy access if you've got a lot of items to move. Secure too with pin code to enter and exit. Clean storage areas that are easy to find.

Easy and convenient. Great customer service, great location and great prices!!

Good

Friendly and helpful gentleman manages the location. Started by storing our RV in an uncovered spot and once a covered spot became available we moved our RV over to it. We have had no issues with this iStorage facility.

Megan was great. Super nice and very helpful. It seems like most people that work at mini storages have an attitude but she was super cool. And the price for what I wanted was great. It's clean and secure. I'm glad I found this one.

I've used Istorage 2 different time frames and have had zero problems.

Moved from out of state, Vic was really helpful getting me a unit to store my car for a short period of time until I got into my new house here.Great service and highly recommend.

Megan was more than helpful and very professional

It was great!!! Very professional staff. The beautiful gal named Megan at the front desk helped us out tremendously and was very kind and professional. Megan you truly are the best and have wonderful customer service skills! Thanks again for all your help and making our visit to iStorage a pleasant one.

Great customer service. We will be back!

I would recommend everyone to come here for storage the consumer service is excellent they have the best ppl working its very clean and secure I left happy thanks so much malindia hess and gordon young

I am really impressed with their service so far when I went to book. Vick was really helpful with my concerns I don’t have any complain so far keep up guys .

Vic was great, he drove me to the unit locations and helped make sure I was comfortable with the unit I was renting.

Vic, the property manage was great to work with. There was a billing issue that he corrected and was always very helpful.

I have never felt so welcome like Vic made me feel. He is so helpful and he will find what you need. I went to different places for a storage until I found Istorage and the way Vic helped me I be going no where.

Great price for covered trailer storage. Front office employees were very accommodating.

Fresh

Good storage areas, covered storage, prices comparable to other storage places.

The property manager was very helpful and nice!

Pricing is great but service was really awkward. The employee was obviously terrified of COVID19 which is fine. But he treated us like we were garbage vermin trying to kill him with a virus. Yelled at us for opening the door that said "We're Open." I'm not saying he shouldn't be afraid. But I am saying if your employee is so terrified that they're going to be a jerk, maybe don't force them to work the front desk.

Super friendly and nice. Really simple sign up process and was very helpful from start to finish. Worked with Vic.

Al is great!

You guys were absolutely great to work with!!!

Excellent, very straightforward and easy.

I like the room and that we are able to hook our 5th wheeler up to electricity if needed. Only thing we don’t agree with is that the regular storage drive way is contacted to the trailer parking. Be nice if that was separate would make for ppl wondering to steal or damage trailers stored there. It’s a nice facility love that it’s all covered too!

I found the folks here very helpful and accommodating.

Staff very professional, friendly and helpful. Took the time to explain the services, regulations and hours. Thank you.

Knowledgeable & helpful staff matched me up with suitable spot to store my trailer during our RV Gate renovation project.

Vic and Al we’re really helpful and friendly. We were storing our travel trailer for the first time and they made sure that we were comfortable with the whole experience. We really appreciated it. A special shout out to Vic!

You can store stuff... and vehicles... and more.

Vic, was polite and easy to work with. Good experience

So, far so good. Everyone is VERY professional, helpful and pleasant. I have had some pretty bad experiences with another storage facility (different company), and I will say, what a big difference!! How refreshing!

Moving from out of state can be stressful! The guys at istorage Mesa were respectful and very accomodating. Thanks guys! See you soon!

This is affordable refined storage. The folks working here really know their stuff and they were helpful in giving directions for the best self-storage experience. The prices back then were reasonable, if not necessarily affordable. We stored things in a regular shed, but they have temperature-controlled storage which I highly recommend.

Thanks Vic! Customer service and friendliness are top notch here. This place is well run, well maintained, clean and has a top notch staff. Thanks again for a great experience.

Great Place

The two gentlemen I spoke with are on site managers for this facility. My check in for renting a covered vehicle space was very pleasant and included specifics wrt the rental agreement and information about this site. I would rate this an excellent experience.

Good customer service! Always seem to answer phone. Very helpful.

Norm was absolutely wonderful, showing me the units available and recommending the best ones! He was delightful to work with, efficient, and very helpful! I would highly recommend iStorage Mesa and have already told friends of my great experience!

Service was top notch! They went above my expectations.

Super nice and helpful staff! Great pricing for a covered space for my mobile kitchen trailer! Thank you!

I highly recommend this storage company. The staff goes out of their way to be friendly and helpful.

The guys here are very nice genuine people. Made sure to answer all my questions and explained everything to me. Never had to get a unit before and iStorage made it super easy. Best deal in Mesa too!!!! Will definitely recommend.

Good!!! 😁😊🤗

The staff was friendly and helpful, setup was so easy and didn't take long at all. Would highly recommend.

Friendly and thorough!

Awesome customer service. Would recommend to anyone. :)

These guys are amazing! So helpful and courteous when I arrived on short notice.

We recently booked long-term RV parking for our concession trailer and could not have been happier with the entire experience. Very professional and friendly staff, exactly the amenities and facilities we were looking for, and a nicely centralized location in the East Valley.

Best storage place ever! I've been here a couple years now and they never raise my rent! I'm very happy!

Staff were friendly and helpful all along the way. The facility was impeccably clean.

This place is awesome, The girls that work here are great and they have good hours at the right price.

staff were super friendly and helpful

Super friendly staff and nice location

Christie and Barb were a pleasure to deal with. They were professional and super helpful from the initial reservation to storing my RV. Thank you for a great experience storing my RV for the very first time. Raphael, the district manager was also very helpful with a special request.

Thanks to Christi I got myself organized. Got my stuff all put in my storage in minutes. She's was great help thank you.

I would just like to say thank you!!! Kristi at the Country Club location in Mesa made my moving experience smooth. It's always nice to run into someone so knowledgable and helpful.!! Jeff at 222Construction

Best staff ever!!! Honestly some of the nicest people I have ever met in a storage company, price is extremely fair and great deals on website plus their site is easy to navigate and pay. Great size units and parking space for RVs and trailers! I will definitely staying with this company for all my storage needs! Also just like to add the new manager Christy is the best she always helps and has up to date knowledge. Literally one of the best storage staff I have met in the past 2 other facilities I've stored with.

Istorage Mesa has great options for outdoor storage and Todd was amazing to work with at the front office. Highly recommend.

Great rate with AAA discount. Very nice employees and facility.

Very clean lot and personable staff. Lot jas 24 hour security and easy access

They staff was friendly and easy to work with. We were able to get all the paperwork completed quickly and they have been very helpful in working with our family. The rates a very reasonable.

Very helpful and courteous.

Quick easy process to secure storage. Friendly and efficient staff. Would have given 5 stars except $12.00 was added on to the advertised online price for “security fee”. What’s with that? The price was still good and got the first month free (except the $12.00) with a lock included. Also the 5x10 is actually 5x9 in usable space...just saying.

Great people working here.

Store our RV here. We feel safe.

This place has good sercuerty.And a big selection of stroage space to choose from.The parking aint to good.You got to park some place and walk in.

Great office staff very professional! Thanks for not giving me attitudes when u have to call me for payment every month! Ginny Vega

The people here are very friendly. Was a little worried with the other reviews I had read, but had no problem with this company thus far.

Good place.

The facility is has easy access and exits, it's centrally located and appears organized, well lighted with friendly and knowledgeable Staff The prices are a bit on the high side however, Location, Location, Location.

The facility has been a great find for us it's easy to get to, easy to enter and exit and seems secure. It's a bit pricey but as the old saying goes Location, Location, Location.

The service has been very good. The unit and surrounding areas have been kept very clean. A Good Facility to use..

Very professional staff.

Always willing to work with you

Great staff great pricing

I love the staff they are amazing and so friendly wouldn’t store my things anywhere else !! Thank you 🙏 Scott !! -Dani Stillman

Amazing staff and great prices! If you need a storage unit, go here!

Very happy with service and pricing. Todd has been at this property for over a year as manager obviously doing a great job! Been here for over 2 yrs many people come and go but Todd has been here working hard and always great customer service! I would highly recommend renting here!

This place is very Friendly and the manager Todd is very honest and helpful with what you need to protect your stuff and his DM was there when i was and very nice gentlemen. I would and will recommend this property to anyone.

This istorage offers many deals.

I found this place on moving back to Arizona from California. They had the best prices on the size storage I needed but the last time we went to pull something out of storage, these people were there throwing away beds and couches and said there unit got infested with cockroaches and their furniture got ruined! But I have never had any problems in mine. I would say make sure you buy the insurance upon renting the unit to protect yourself.

I have stored two vehicles their for two years. They are starting to get a little pricy but never have had damage or theft on these vehicles. I left tools in the back of the pickup and no one bothered them.

Todd is the best

This storage facility is OK. Needs more security cameras! There are no camera facing the storage units!

Great services, the best prices in town!!!! They referral program really works!!!!!

Very nice people and was a pleasure to do business

Istorage Mesa is a very clean well lit property with a helpful staff. They have drive up self storage units as well as covered and uncovered parking. With 3 separate electronic access gates you can access the property from Country Club or Guadalupe. Also I found the back gate entrance that have the lower and higher keypads so RV customers can enter code without getting out a very nice touch. They also have RV dump station, a vacuum, and water available which is very convenient.

We were quickly closing an office and needed space to store trucks and trailers. The folks at I-Storage in Mesa were extremely helpful and being that I'm located in PA, made sure my email was linked to all spaces. When it looked like there was going to an issue, they were emailing me and calling me to avoid paying a monthly rental charge late. Extremely responsive and truly acted as my eyes. highly recommend this location.

Good Experience so far. Love the veteran discount. We weren't sure what size unit we wanted, Jesse was very helpful and showed us a 10x15 before we signed anything so I could check out the size. Prices were better than others in the area. The only downside so far is not having 24/7 access but I don't plan on going to the unit at midnight so it's not really a big deal

We went to a couple different storage companies and iStorage had the most friendly, helping staff.

Great facility. Love the renevation looks very nice and Terry was very helpful. I will recommend anyone to your storage.

So professional and renting a u-haul was a breeze

I forget the beautiful lady's name but she was very friendly and helpful. Highly recommend! :)

We can not say enough about the service we received at this facility. The manager did everything to make our visit pain free. She was professional in every sense of the word. We would recommend this storage facility to everyone.

Very good service. In and out within 10 minutes. Have stored here several times, and always have had great service.

Just moved in today. I reserved it online overnight, and they were ready for me as soon as I came in. We got the few bits of paperwork taken care of quickly, and I got my access code, and was able to move in right away! All the units are drive-up, so no hassling with elevators, and long walks to get to your unit, and the prices are affordable! Was so happy to move from Public Storage to this, it's been a great experience, and I hope to rent from them for a long time!

What a change! New management is so much more professional and attentive. The new owners have really fixed the place up and it looks so much better than before. I feel alot better about keeping my items there. As a customer I was glad to see the major changes made to the office and the property. Great staff, so much better than before!

I have been with iStorage of Mesa for a while now and must say I’m very happy. The units are very clean and the customer service is great. I love the fact of having 24 hour access.

Jennifer and Dave, you've survived the transition. Congrats, and thanks for making it painless for your clients. I like the changes, paint, 24 hr access, online services, personal follow ups, etc. You guys are the best!

I was with the prior company before iStorage took over and was nervous since I was so use to the old management but once I got there they were so friendly and was willing to explain everything. The staff is great and you will love the new upgrades. You should really try them out you won’t be disappointed :)