Great customer service by the manager. The property is always clean and she is always smiling.

Loana was such a great help! Took care of all the paperwork quickly and went over any questions and answered in detail. She’s the best!

I have a storage at this location and since it's been under new management, I am satisfied with the new gate hours. The facility is very clean and manager is very helpful.

Nice and clean facility. Loana was very helpful and friendly

I have rented multiple storages there. I just love it the hours, the customer service you get from the employees, especially how clean they keep it. The new hours they have since they changed over has work with me when has anyone known a storage to stay open until 10 p.m. thank you securcare storage and your employees for your services to make my life easier.

Great customer service and great prices! It is a convenient and safe location as well.

I've been there for 8 years never have problems customer service is very good The place is very clean well kept up and I just got me a second storage thank you just keep up the good work

I had a great experience at this storage facility. The employees are welcoming and willing to help with any questions or concerns. They were patient with me as I took my time to pick out the right unit for my needs.

I was looking around Fontana area for reasonable prices and I came across SecurCare Self Storage. The property manager Loana was so sweet and helpful. I wasn't sure what size Storage to get and she was kind enough to walk me and show me what every size garage looked like. Thank you Loana. I totally recommend this place.

Nice storage just be ready for 50$ a month rate increases like clockwork

Always wonderful customer service and care. I’ve been very happy with this facility and the people that work there.

We got lucky and snatched a unit on a promotional price! The lady who helped us was great!

Loana G. @ Universal Self Storage gives top notch professional customer service. She went the extra mile to meet my storage needs! I'm very pleased with the service & facility. I would recommend them wholeheartedly.

Good price , friendly staff

I HIGHLY recommend this place to anyone in need of storage solutions. The level of services provided by Loana is unparalleled her expertise and genuine willingness to assist truly made our experience exceptional. The facility itself is immaculately well-maintained and exceptionally clean. The sign-up process was not only quick & easy but also handled with the utmost professionalism.

Friendly, courteous and very efficient set-up process. Safe and secure location. All around great self storage facility.

So far. The lady was very helpful. Friendly and accommodating.

Such great customer service!!! We came in to check out storage and signed up right away! They were very transparent about all the fees and made sure we weren’t confused about anything. They made it very easy for us and I really appreciated that! Thank you!!

Customer service was awesome! Loana and Soraya were very nice and helpful. The storage I rented was swept and cleaned and the door was lubed up for me. The whole place itself is very clean and has good security. Highly recommend!

Leona, the property manager is great. She’s perfect for the job and has very good people skills.

Very helpful and nice. I would definitely recommend 😊

Fast and friendly service. Everything was explained.

Awesome customer service and best prices in town!!! 2nd time using them for storage. Loana was friendly and very helpful. They even have a moving truck we used for the day. I highly recommended them.

Walked in Got unit Left Great prices Friendly staff and a very safe environment

Friendly staff, clean units, good prices and the use of a moving truck included with your rental.

La manager Loana es muy Amable Ella me ayuda y responde cualquier duda. Estoy muy feliz con Ellos

The facility is clean, access is convenient, and the staff is kind.

I made reservations online and received a call a few days later from Lorna. The most pleasant call one could receive. When I went to pay it got even better. This place hands down is the best. Universal cares about people and their needs. I appreciate Lorna for loving her job.

Loana is great. Very helpful and accommodating. I appreciate her for loving her job and putting the customers first.

The staff was extremely helpful and GREAT problem solvers!

Great customer service, the property is really clean and great prices.

Very clean facility, the staff is super friendly and helpful in all aspects! Would definitely recommend to anyone who is looking to store anything from a couple of months to years.

Loana G. is the best! Super responsive and professional!

Nice clean and safe storage.

The activation process was great. Staff on site was accommodating to my schedule and so far so Good!

The staff is aways very helpful

All employees were very nice and happy. I was shown the location, asked if it was satisfactory. Was able to buy lock on premises which was nice. Filling out paperwork was easy and completed quickly. Very happy with my storage choice

Took care of my storage needs very well!

Great customer service and clean storage unit.

Its a clean place good prices

Had the pleasure of being assisted by Eleanor. She did a great job at explaining my options and making sure I got the storage size I needed. Everything went fast and smooth! I highly recommend this place all because of Eleanor! = )

Eleanor was amazing.. we were on stand by desperately needing a storage unit as soon as one was available she contacted us immediately. She was very kind and helpful. The office was clean Eleanor and her co worker were very friendly. The storage itself was clean and the premises was very secure. They have a waiting list but if your looking for a good storage spot it’s worth the wait.

The storage space is clean and very accessible. The environment is safe. The price is better than most in the area. Plus they have a truck u can use for a nominal fee. The staff is wonderful. From Loana to Elenore, Joe and Angelica. They are very accomodating when possible. They helped to resolve many moving issues that spontaneously arose. Many thanks to the team.

The storage space is clean and very accessible. The environment is safe. The price is better than most in the area. Plus they have a truck u can use for a nominal fee. The staff is wonderful. From Loana to Elenore, Joe and Angelica. They are very accomodating when possible. They helped to resolve many moving issues that spontaneously arose. Many thanks to the team.

I would recommend Fontana universal self storage to anyone looking for a unit , the customer service there was amazing ellinor is the lady that got us in there and all taken care of she was very informative and she’s the reason we ended up renting our unit there she went above and beyond for us she was awesome.

Staff was friendly and helpful. Gave us great suggestions, to maximize storage space

Great storage facility. They seem secure. They do have a wait list right now, which is awesome, that means their business is thriving. They also have some packaging supplies in their office for sale that are helpful for packaging specific things. Everyone that works there is very nice

Eleanor got us checked in fast and was very friendly! Would definitely recommend :)

Great Management, clean facility

Convenient location, easy access, staff is very personable.

Access is easy, convenient location, staff is very personable.

Elanor and Luane were amazing and helpful and made sure they were transparent with everything and made sure our first time renting a unit was pressure free and as quick as can be. Would highly recommend 10\10 service

Eleanor very helpful & professional

Great, there follow up was the best customer service. Area is awesome condition, safe, very clean.

You guys are the best Really good & fast service 🙏🙌🏼😇😇

The staff was super kind and informative. Eleanor's customers service was top notch and kept me in the loop on the 10x10 I desperately needed that I was on the waiting list for. She updated me almost every other day on the availability and Helped me every step of the way. Facility is very clean as well as the inside of the units with easy drive up access. Much appreciation to the service of the staff, especially during these times of need. God Bless!!!

Eleanor was so helpful! She was quick to answer any of my questions I’m glad to do service there!

Excellent service, helpful. Very clean 👌 😊😊😊

Staff were friendly and accommodating. I didn’t feel obligated since I stopped by to view the unit.

I’ve only been renting for a month or so but I feel very safe and confident my stuff will be taken care of if anything happens. Moving or downsizing it’s always a hassle but I walked in and right away they gave me a tour and I was convinced it was the best spot to store my stuff. Short term or long term they will accommodate you. Staff of great and super friendly.

Safe place and employees are very nice.

Great place for storage. Extra storage that is.

Friendly, welcoming and helpful staff, clean facility, good prices. Had a storage unit here years ago and it was time to get one again, I knew it was a good call. Thank you!

Always friendly and professional. This place is clean, tidy and secure. We used it for several years while staying in the area and would recommend it.

My husband and I were very satisfied with your services. We felt very welcome and your associate Elinor answered our questions very professional assistance and thank you for the the convenient location close to our home.

I just moved in today. The staff is so nice and friendly. And I’ve never seen a cleaner storage place.

They are very accommodating I am able to use a rental truck free with move In and carts to move items from one storage to another. Very clean environment. They keep up on rodent and small bug extermination.

Thank you to Eleanor and Jason for all your help with getting my husband and I into the storage we needed. These 2 people were so helpful and funny and the storage was very clean and you can never go wrong with a complimentary coffee.

Very friendly people, great environment. Great location and good prices

Fast, courteous, and very friendly.

very friendly place very friendly staff thank you Eleanor for making it so easy for me specially on these holidays

They are always pleasant and helpful. I go in monthly to take my payment, and they are always willing to help when I go in. Great staff and I feel that my property is safe on their premises.

I have used this Storage facility a few times. It's always clean, secured and the staff is always nice,friendly and very helpful. They try to meet your needs and never over sell you a bigger storage. I highly recommend this storage facility. Dawn Richmond

This place is nice and very well kept! I've been to other storage units that have been very gross and dirty. Not here very happy with this place!

I have a storage unit here at this location!! It's amazing..it is very clean and the staff is always there for you..everything is up to date and functioning perfect!! And it has awesome views of the Angeles national Forest !!. Great job universal self storage of Fontana!!

Lorena, Eleanor and Michelle were so accommodating with my husband during our downsize. Highly recommend this storage facility. Great location near 210 and 15 freeways. A+++++++

Great service, clean and secure!

Good place

Today I walked into the storage to close out a unit/ account my daughter opened for a fewer than a year we stored a few items. Today was my first visit however. . I spoke with Eleanor and she was super fantastic. She was just pleasant and helpful. Moreover, she was fast! I was checked out in 2.2 seconds literally, and the place was SUPER CLEAN, NO RODENTS, CREEPY BUGS ect, my unit was super clean according to my daughter when she moved into it, and of course it should be left that way when you leave or Eleanor may not be so nice to you...LOL Anyway this is one of the best storage facilities I have ever dealt with. I would give them 10 stars if possible. Have no fear store here. Honest review by Linae A. Jackson.

Anyone out there shopping around for a storage unit, look no further. This facility is the cleanest, most secure storage facilities Out there. The whole staff is helpful, and Courteous. They actually take the time, to listen to your storage needs, and make you feel Comfortable. Eleanor is always so pleasant, and you could tell she loves her job. Thanks Eleanor for going that extra mile! I will refer all my Friends, and Family here! 🙏🏻🤙🏼

Excellent service by Eleanor! Unit 261 was the best: location, access, and cleanliness.

Had a storage room here for a few years excellent customer service

Nice people very clean place

Rented a unit yesterday, and got a Great Deal! The Free Truck was a Blessing! Customer Service was A+! I shopped around before renting the unit and chose this location because of the cleanliness! I feel so safe, and secure here at this location. Thank You Ladies!

Very clean and trustworthy

"The staff was very polite and very informative" about the changes in the sunday hours of operation. Place is always kept very clean.