Availability, Communications and Nice

Easy to book, great price and helpful staff, Nancy walked me through the steps and made it so easy to decide, highly recommended.

Nancy was very nice and helpful

good service👌👌

Excellent service !

Great help at front desk!

Very good and fast service , also spoke spanish so that’s good

Amazing service!! Couldn’t choose another place!! Very friendly and attentive!

Nancy was so helpful showing us a couple of storage units. She helped us determine the appropriate size. We are very thankful for her help.

Nancy is awesome. Easy process in moving to a bigger storage. Clean and well lighted. Will recommend.

The Property Manager Nancy was very friendly, professional, efficient & helped us get through everything quickly & we appreciated that!

Easy access, good service and I like that you can be on a month to month basis.

Great access hours!!! Low, affordable prices!!! Nancy in the office was very nice and helpful. Thank you

Great property manager

Very friendly staff. Clean and convenient location.

Great customer service. Nancy is always willing to help with a positive attitude. Site is clean and well maintained. I truly recommend doing business at this store.

This place is awesome! They helped me same day with a unit and had great service. Juan is a great dude!

Juan is very helpful !! Happy to have a storage here

Amazing service by Juan in a million!! He even stayed a few minutes after hours on TGIF!!!

The management is extremely helpful. They offered me their loyalty and discretion and helped me make some difficult changes, answered some important questions, and i feel they are a trustworthy business. Thus far I happily continue my relationship with them. Some things I am interested to inquire about are what they provide in terms of security, such as notifications or alerts when someone uses a previously authorized code that has been changed, whether they can change the locks for me in case of an emergency, if I am away and if I can buy a key from them and retrieve it later and if there are any insurance options through their company. I am also interested what their level of security footage looks like. Like whether a person could follow another car into the gate and if this happens what would they do about it. Anyways these are my pending questions. So far my experience has been great. Thank you for doing a good job and being available and reachable.

We are so grateful for Crown Valley Self Storage and Juan's great kindness and friendly personality. He was a great help to us. The prices are fair and most importantly the storage is extremely clean throughout. Cameras were important for us which they provide throughout the storage facility. There are only 2 drawbacks. 1) Bathrooms are not accessible at both locations. So you will need to go over to the main site. 2) Parking is limited at the 2nd site. We appreciate Nancy and Juan's help with all of our needs and we are so happy we came here. You will be grateful too. 😊

Miss Nancy provided us an excellent customer service.

I have had a great experience renting here for the past three years. It’s clean, safe and very efficient.

Hours are very limited to access your storage unit

Great service, Nancy helped me out, good safe storage unit to use

Great customer service. Clean facilities and carts everywhere. Nancy was a pleasure to work with. Would highly recommend this location. I was super lucky to get a drive in unit.

I've used storage facilities in the past, but Crown Valley Storage facility is the best place to store your items. It's very clean and has security cameras throughout the storage facility. Staff are friendly and very helpful as well.

From the start everyone at Cvs.was Vary nice to me and the whole process was quick and easy, I have l have allready Told my friends about CVS ...so I am Telling everyone you won't have a problem Renting from C.V.S

everything went so good and smooth, the lady i guess her name was Nancy, was super helpful and friendly ... it was a big help within a hectic days i was going through, highly recommending it

Brandon was so helpful at Crown Valley Storage. He was thorough and so polite. I highly recommend this facility.

The manager gave clear information and was very helpful.

$300+ a month for 1 bottom unit in middle row. Safe area, not over populated or surrounded by construction like other unit options

I’ve been using Crown Valley Self Storage for several years and I’ve had no complaints at all. You have to buy the lock for the unit. Several size storage units are available. In the summer, it’s not that hot in the upper units which is a huge plus for me! You can pay online or in person, choice is yours! Safe and secure at CVSS. A key code will be given which is great! You can enter by 7 am and the office opens at 9. The staff are super nice and helpful!!

I had a great experience Nancy in the office was super helpful and nice walked me through everything I am really happy here it’s very clean and Accessible

Super amable la srta. Que me atendió, y aunque es mi primera vez rentando se me hizo muy facil

They held a unit for me and let me know when it was available. Sign up was easy and straightforward. Daniella was a pleasure to work with.

Buen servicio

Consistently excellent customer service at a very clean facility. So thankful for their friends and kind professionalism. They are the best!

Excelente lugar y muy ordenado y es cierto lo que se dice lugar amplio y limpio

Great customer service. I was not able to get a unit there because they don’t allow vehicle storage. Lucy however was very helpful. I will be back when I need a unit for my household goods.

Lucy was very helpful showing me many units. I will be signing up.

Nancy and Danielle are so helpful, great service!

Quick in person follow up call from Nancy. She was very helpful and was able to explain the promotions throughly and I ended up signing up for the month.

So far so good. Moved my stuff into the unit a couple days ago. The process was smooth and Daniela was very helpful and professional.

Manager on site is fantastic.

Affordable storage units!

It's okay but sometimes the code doesn't work in the gate makes it a little difficult to get in or out if no one's inside the building to let you in manually

Hours are short

Very well run self storage facility. I own Shred Bull document shredding service, so I am at different storage facilities every day, and Crown Valley self storage in Mission Viejo is one of the best!

Great Facilities...!!!

Great service, super helpful staff even when deployed. Just wish it was 24 hours. But the the price you pay for great security.

Jessica and her team are great! Responsive, forthcoming, and helpful whenever I’m on site. Their prices are very competitive. I love the drive-up units and easy access to the upper floors if you’re trying to save some money.

Good

I have had nothing but great service and all around great expirience . The facility is well kept, friendly and great service,couldn't ask for more. I recommend this place to anyone. I have read a couple nasty and bad reviews online . And have found them all to be false and baseless. So before you give any credibility to anything negative written about this place, come down and see for yourself. For the people who posted those bad reviews stop blaming others for your life being the way it is, and maybe it Will get better. I been here almost 2 months cant find a thing tp complain about and love it.

I've been a customer for a while here good prices compared to similar locations near by staff is friendly and helpful

The entire staff has been incredibly kind accommodating and wonderful.. Thank you to Sunny Jessica and all.. So So great..