Maria was very helpful! Very clean environment, very satisfied with the outcome!

This place is expensive, how ever it's Maria that keep me coming back ;-) They are a little bit on the expensive side true. You pay for quality service.

María, the property manager, is very kind, great at maintaining a clean and safe storage complex and very professional. From personal experience throughout the years she has strived and worked very hard to keep a high standard here. With her continued management, this facility comes highly recommended.

Great customer service everytime I go in to make payments. Very accommodating during the power outtage they experienced in October. The lady behind the desk is very professional and polite never had a bad experience. I've been there about 6mo. They're way better and professional than cube smart down the street from their facility. I wouldn't recommend cube smart to my worst enemy 😤.

First of all this place rocks. I was sick for the last two months and my cc was stolen and fraud was don't to my account. Not to worry though secure storage worked with me in a positive , friendly manner. Wow thank you secure a1 storage. We all fall into hard times and sometimes it's hard to find such a special business or organization that really cares. The manager team is also top notch. If u need a storage and want to be treated like family then don't hesitate in joining the secure Storage family. You won't be disappointed !

The property manager was great. Quick and the facility is very well kept. Highly recommend...

Maria is very kind n helpful the office is very clean n the unit i looked at as well

Met all my needs ... Even referred me to a place to have lunch...

Maria was very helpful as soon as I walked in I felt very good vibes she was very welcoming and helpful

My Favorite Place to Shop

Very professional and I had a storage there more than once love their customer service

Top notch! Professional and super helpful! It is always clean at the property, and I always feel safe...

I got everything I need regarding storage! Thank you StorAmerica!

I had the best experience at this location. Jose, at the front desk, is the friendliest and most professional individual ever I swear. We were going to go to the public storage by the 10 & 215 but we decided to go with StorAmerica instead after seeing how personable they were. The Customer service we received here was absolutely priceless. Seriously, check this place out if you need a storage unit.

Clean and secure 🔐 Extremely pleasant, helpful staff!

Place looks nice, security cameras for safety definitely has a good security system. Manager was professional and knows how to crack some jokes. Paid for my first 2 months renting my unit for a great price! You don’t want to miss out.

Love this storage! Jose is the best! Always is helpful and goes above and beyond. Excellent prices for what you pay.

The employee Jose was very friendly and helpful. The place is very clean and secured. I recommend StorAmerica

Very great customer service and well explained

Big shout out to Jose for helping me find the right fit for my storage needs. In addition, making my purchase experience easy breezy! Thanks StorAmerica:)

Love it ! Great deals!

The customer service at this place was great. Jose went above and beyond to take care of my needs and gave me a great deal on a larger unit. Highly recommend this place.

Very clean and great staff. They go beyond to meet your needs

I love the fact that they take their job serious but are the most helpful staff ever! Thank you jose for everything!! You have been nothing but sweet since I've rented and to be honest outside of all this, they need to make more people like you! Thank you for your help and making life less difficult.

Very Friendly and Helpful

Jose Is a good salesman Help me out today and happy I work with them

From the 1st phone call to the signing of the paper work, Jose was awesome. Very friendly, knowledgeable and helpful. Showed us the property and how clean and kept up it is, that I got it on the spot. Jose is an asset to your company.

Llegue a ❤️💙storamerica❤️💙 y María fue super amable con nosotros. Tenía 2 citas en otro lugar y me quede en este lugar .!! Le doy 10 de 10. Limpieza al 100 gracias María por la Atención tan profesional.!!!

Maria was very helpful and very nice!

OMG! Jose went out of his way to help us getting a great storage unit! What a nice and honest person! THANK YOU JOSE!!!

Very clean. Strict rules and regulations enforced but with the intention of providing a safe and secure area for your personal items. The manager is also very firm, but polite as she gets her point across about the rules and regulations. I would recommend to others. Also, this storage has the highest rating amongst the other storage facilities within the area and it is obvious why when you drive in.

Awesome. Very nice and helpful

I was very impressed with everything about this facility from the moment I made arrangements to rent online. Within minutes Maria made contact with me and went over the details about the rental process. She was extremely helpful in answering all my questions. Maria is very professional and friendly which made the whole experience great!

Very professional service friendly people and I like it very nice people clean yard clean everything.jose is the best very good people skills cant say enough about the guy your the best .

Jose was super freindly, helpful and kind! This was our 2nd time renting a space here, would choose to go nowhere else. The facility is kept uper clean and is very secure.

I like this place.

Exceptional service and a quick professional set up to help you find the storage unit that suits your needs. Very secure and pristine clean property. Go get a storage unit from them NOW!

Staff was friendly and informative helpful, courteous

We came in today after having a less than par experience at another storage place. Jose is seriously the friendliest and most helpful guy there is. We definitely weren’t in the best mood when we arrived and he not only took care of business, but also had a smile on his face and had us laughing the whole time. The units are clean and safe. He did a great job explaining everything. Great customer service. Thanks again Jose for being you, we appreciate you. 🖤👏🏻

Thank you StorAmerica for taking care of my things for almist 2 years. I am so grateful for your excellent service and care!

I been having a storage for over a quarter and manager “Jose” always, welcome and communicate effectively. He makes the storage unit feel safe and secure, and on top of that the area is clean. Thank you….

I had a great experience,both Maria and her co-worker was awesome. They were really helpful.

I'm very happy with the customer service with everyone I have met this far , very welcome feeling and just 5 star rating thank you keep up the great work , special thanks to Maria and Jose ..awesome people 🙂

I'm new in this side of the town and I choose this place just when I was driving by I love it nice and clean and the in the perfect size for what I have of course is bigger sizes I got the small unit and the person who attend me Jose very friendly he explain me everything I would recommend it ... also security cameras plus..,..is great I love it I got my stuff secure I don't have to worry about it thank you

Maria was amazing she helped with the rental process and everything went smoothly. Only wished times of access could be open longer.

The gentleman was realign help and kind he ,help me just before he was going to lunch. It was the last resort fore me . I just want to thank him again. My God I'm bless him

Jose the manager was so helpful and made sure everything was perfect for us, he is an asset to your company! Super professional, and very knowledgeable. We recommend this company!

Storage America was clean . You can tell they take pride in their facility. Gave very thorough instructions as to how to get in how to get out what to expect when things are due and what is required of the tenant I could not have been more pleased than to be shown around and pleased with what I rented.

Excellent service from start to finish. Both of the people who work there were very knowledgeable and helpful.

Clean. Indoor storage units hot, but we'll lit. Excellent customer service, especially by Maria in the front office! My indoor unit is secure, and haven't had any issues since I "moved in," June 2022.

Great clean place manager does his job well is very professional. strait foward gets you answers to your questions. He made me fill that all my belongings ar safe and in good hands

First of all let me say that you were not my first choice for my storage needs I actually went to cube smart first I made a reservation and was directed to go to the deco lock on 40th st. I don’t like to give bad reviews but the gentleman @ Cubesmart said it was too late and couldn’t do anything for me.I needed a storage and had no time to spare so I came to you guys. Maria and Jose are the Cream of the Crop.They we’re very easy to work with and they assisted me in making the right decision on the size of my rental unit.Not only we’re they helpful they are wonderful human beings I encourage anyone to take a second and get to know these two wonderful individuals you could be surprised on how much knowledge those two heavenly creatures have. Hid bless.

This is a great staff over here . They treat me very well been here since the beginning once again Maria's excellent Jose is great great staff on board great service , facilities is very clean. And now let me address the haters in the comments I've been seeing I'm African American over here and for you to say they're racist you're just mad and feel salty because y'all didn't pay your storage bill. Can you got locked out and you try to retaliate to say they're racist don't be mad because they sold your s*** that's your fault not theirs y'all should have took your s*** out before you due date that's on you

Jose is awesome I freakin love this guy!!!

I am only giving a 5 star review to MARIA, she was so nice and helpful with everything. Very detailed and so sweet.

Jose, the manager was so helpful. He helped in every way possible to get the rental I want. He was so kind and patient throughout the process. I would rate on 10/10 for customer satisfaction. I would definetly recommend StorAmerica.

So far so good. Very clean and upkept facility. Jose was absolutely pleasantly the best.

The experience was ok. One thing I didn’t care about was the location of the unit, dark inside of unit and hours of operation (closing).

Great place, customer service is great. Thank you for all your help.

Fast, Easy, And Professional

Awesome SAFE storage facility! I highly recommend this place. It's patrolled, there's cameras everywhere and the staff is super friendly It's legit 🙌

Great place very secure. Friendly and helpful staff. Just wish had a little bit later hours .

Jose help us with renting our storage unit. I can't say enough on how excellent his service was. He was super friendly and helpful. I highly recommend this storage facility.

Great customer service Jose is amazing helpful and professional

Good costumer service

Maria Ruiz, property manager was wonderful. Explained everything thoroughly and provided excellent customer service.

Great your employee was so helpful and respectful....thanks so much...

Great place

I love the cleanliness of the unit and the great customer service I experienced.

It was okay I'm happy

Fast service great service

Service was great, Maria was very efficient! found what I needed it and a great deal with first month free !!!! Exactly what I needed since I'm currently unemployed. Place looks clean and safe. Recomended for your storage needs. I'll use it again if I ever need it. Hope you have the same great experience I had.

Maria helped us and she was very knowledgeable and helpful . I would recommend StorAmerica to me friends and family

For the most part they were ok. I didn't agree with the unit price increase every 6 months. I had my storage about 18 months give or take. I started with an $89 per month price tag. By the time I was ready to close out the unit my monthly payment had increased to $150 a month. And the explanation as to why really didn't make any sense. But as I said other than that it's a safe place to store your belongings. Just be ready to pay multiple unit prices if you're long term.

Jose was the gentleman who assisted me with the signing of the contract I must say he was a delight. He was very professional and explained everything thoroughly.

Never a worry...

The staffs are friendly during signing up

Simple enough all is great other then fact they will raise price with out telling you .

Absolutely the best run storage place in the Inland Empire. The place is spotless and secure. I have had many storage units over the years and by far they are the best at this facility.

Maria was sooo kind professional and helpful

Not a bad experience so far, the facilities seem clean and secure. It’s a newer construction so that is appealing; lots of security on the property. Unfortunately we had to convince them to honor their price as it was advertised online; they did not seem aware that they were discounting certain units in their ad. Also we were disappointed that they did not have a usable box truck for move-in as they had indicated, something about needing to update the registration for it. The rental itself seemed to be fairly straightforward, I will update this as the process continues.

Staff are great. For those who have a 9-5 or plan to store stuff for a 2nd income I wouldn't recommend it due to extremely short access hours. Don't allow customers gate access after office is closed, not even to the storage unit.

Great job over all👍

Hard to locate after signed up online helpful and jolly good at explaining all

Very friendly n like family environment very understanding i tell a lot of people about storamerica

The staff is amazing and very friendly. Would highly recommend them.

Maria was amazing! She’s the property manager at this location. It was all simple, and one of the cheaper options compared to other companies in the area. They are very nice and extremely tight on security, which is very reassuring.

Jose was professional and friendly. On our first load in, he drove by to see if we needed anything. We are confident that our belongings will be safe!

Jose was extremely pleasant and very helpful. He was informative and friendly on my wait time while he finished with his costumer ahead of me. If I ever need to use a storage again it will be this one, even if it ends up out of my way.

Jose vegas was outstanding with his customer service 👏

Great customer service jose vega was amazing and professional

It was good

I rent a 10x9 but the unit looks like 1/2 of the size. I pay online and there website only change $26.99 so the office charge me 3 dollar more . I was very disappointed when Maria give me a attitude about it. She Replaying AFTER I give her The $3 dollar that if I don’t want it she can canceled in a very rude way , I want her to know that I’m a pay customer and I don’t need her anger attitude because of the StorAmerica storage wet site errors. They need to get it fix, After all I give a 3 star because I got to met Jose and Sergio ! They’re extremely helpful . Thank you guys , god bless

Good customer service

Made it simple

Maria was great. Very efficient, friendly

Your facility is very well managed your front office is very organised Has great communication skills takes his time to not only tell you about the Union but show you are inside and you know kinda look at an overall evaluation to see view in the right unit great job very clean very kept up but you do have to get your truck fixed because of your advertising that you have a free track and then it's been out of service for more than 4 months that doesn't look too good you should take that off

Safe, Clean and good price. I love that it is well monitored and you dont get random people In and out of the facility. Workers are also friendly and answer any questions you have.

The office staff was very nice, personable, and attentive. The facility is also very nice, only being a couple years old. And the price was right.

The guy working there on Sunday was very helpful

I love jose he's the best👏👏💯

The property was very clean and the employee that helped me was extremely personable, efficient and positive. The whole experience was quality A+!!

New to StorAmerica on 40th Street in San Bernardino. Very pleasant experience! It was an easy process to rent a storage unit. Customer service was excellent & professional! Clean facility and I feel very comfortable storing my personal belongings.

Friendly Service.

Great service. Personable & very helpful staff. Ms. Maria is the best! She is always so cordial & accommodating. Maria deserves a raise!

Awesome.....

The manager Maria was very helpful in determining the storage unit that would meet our needs. She also let us reserve it and we actually did rent it a few days later.

I got a good deal on a storage space. Kind friendly, and prompt service. It was great. Maria was very helpful to me. Even the yard workers are friendly and nice.

Easy to enter, and exit. Not complicated.

The lady in the front office was very kind and helpful. The price was just right for me. I appreciated her kindness.

Its PERFECT storage place for my LUVVV'S stuff

It's very secure the couple running the facility are very nice helpful it's very clean easy to access .

Frendly Staff

Really awesome people behind the counter. Very nice units

Cleanest and best security I have had in a storage

Good clean facility 👍

Joseph was awesome & because of him I came in & got a unit...

Great storage units and awesome customer service, Maria is the one who helped me. She showed me the storage unit and explained everything to me. Thank you for your help Maria!

I give 3 stars because its in the middle. I did get my storage for a realy great price with a promo online. However, the person that helped me did not go over ANYTHING with me, infact i learned about the late fee by reading reviews just now, i had to call the next day because i realized i wasnt made aware of gate hours. (Which is a very tight window for those who work in my opinion). On the plus side, it is a very clean place, no signs of unwanted insects or anything. Had i received all of the important info at the time of purchace, my only complaint would be gate hours! I Edit to add.. I was told within the first 30 days you get to use one of there trucks (just pay milage) i called yesterday to get it and i was turned away because you have to get check it out before 10. So be aware of you ars checking it out DO UT BEFORE 10AM!

Got a huge unit for a great price with an online deal. Maria is the best!!! Great service! Really clean units and property!

Prices on units too high just like prices on cub smart priced to high

Good people here.

Ms. Maria is the best. Love the staff period The place is well kept and clean no signs of pest period. The pricing is affordable and they offer the use of a moving truck with your initial move in.

Great place to store your stuff!

Its ok. Cheap

Nice and new.

Very clean facility, great management. They really care about the facility and have a guard service at night to insure protection. Not many facilities do that.

Love it

Been storing here and haven't had any issues. Great place nearby.