Ive been here for 6 years now and honestly Its the wonderful professional helpful and kind staff that make this one of if not the best storage facilities ever. Specifically the front office associate Ms. Daisy. who not only is proficient at making sure that she provides excellent quality customer service with a smile but is also quite exemplary at independently running a business correctly by remaining both professional in her diligence with respect to her work ethic she’s on time all the time and she makes sure that everyone is treated fairly. That kind of attitude and wisdom is essential to a business like this and any other business so we are all fortunate for someone with such a strong and intuitive understanding of individuals and how to relate to them her overall character and mentality are outstanding and show obvious signs of leadership qualities and skills needed to achieve success in business and in life. Shes a hard working consistent kind and very intelligent young lady who has definitely earned my respect over these past 6-7 years she really does deserves a raise and a promotion plus two weeks all expenses paid vacation to anywhere in the world because she is an invaluable asset to the company she chooses to work for. Shes basically running this place. Her and forgive me but the employees name slips my mind but i recognize her sincere warm smiling face instantly the nice lady who keeps the place tidy shes cool too. Always there to help if you need it and very courteous friendly and meticulous this place is always spotless and fresh. If i could give 10 stars i would. Just based off of the care that goes into Interactions with each and every customer and the quality of customer service alone. Its very reassuring to know that you are not dealing with amateurs who don’t know what they are doing or are just not suited to be in this particular position and field of expertise. Daisy definitely sets the bar high.

I just wanna share that I’ve been with the Storage for a while and I’ve always got the great experience there. Daisy has been great with the information and she’s always asked us to help you.

Se me siento muy confiada con Daisy siempre la busco porque me atiende muy bien y da la confianza estoy feliz con ella. Me gusta este lugar y lo recomiendo a todos.

Loved the place very clean and neat. Daisy answered all my questions and concerns she has a great customer service, very professional.

Daisy has good customer service, overall on everything

Good personality, I’ve been going here for a while and daisy is very helpful, and excellent customer service overall.

Daisy is Most Helpful Answered All My Questions I Will Always Recommend

I have been a customer at this facility for over 5 years. Daisy has always been my go to person anytime I’ve needed any assistance with my storage needs. She is always available to customers and knowledgeable in any changes or questions I may have. She Is always prompt with her Return to office times and actually calls back. She is an excellent manager and should be praised. Even though she is single staffed, the facility and restroom is always clean. Daisy knows most if not all tenants and is constantly walking the property and greeting tenants. Her customer service is what makes me feel safe to store my Business at this facility!

Daisy is always very nice when I need help. I highly recommend this facility to everyone!!!!

All my needs as a customer were taken care of. Also, out of most storage businesses Store America is 100% the place to go! Very organized and knowledgeable staff to answer questions and concerns. Not to forget to mention, excellent customer service from Mr. Maldonado.

Manager Daisy is very professional and friendly. Answered all my questions. Facility is always clean. Highly recommend facility to family and friends.

I've been renting here for years and love the facility. Daisy is always nice, friendly and professional when I need help. I highly recommend this facility to everyone.

Hey y’all my mom has beena customer at this storage place for a few years now. Sometimes i go with her and it’s always been a good experience quiet and clean. Elvira the maintenance woman is always working hard but always makes time to greet me so shout out to her

Best storage facility in the area! Elvira always helps me and is very kind. Everyone is very kind.

I been renting here for many years the facility is very clean and excellent service. Daisy is a very professional person and always smile when I go to the office for help. Also Elvira a very nice person who's always putting attention to the customer at the facility.

I love the service I get from Daisy, she's very sweet and professional and the other staff I encounter with are very nice also, the only complaint I have with this facility, is they have Roaches, I put Boric Acid & Tablets down to get ahold of this problem, I seen dead ones and live one's, I know the staff says the grounds get sprayed, but how often??? It would be nice if the owner/s will provide every customer some spray can and sticky traps to spray inside our storage unit. Thank you

I don't remember the young lady's name but she was very helpful, very informative. We had a storage unit here before when it was under a different name years ago. We needed a unit again so we decided to come back here.

Loud birds outside this place.

best of the best ! love everything about this place. highly recommend.

Manager was very helpful

Very good service 👏daisy

Very efficient and professional

Great staff

Just got a unit recently and everything went well, customer service was great and the unit was clean, overall great place I would recommend 👍

Always have a great experience with the team on store America thanks for your attention always

Daisy is so darn nice.

Nice

This place takes care of my stuff. Haven't had a problem yet

Very clean, but a bit pricey. Staff is not very friendly. I'm use to the staff at the South Gate location. They're the best. Friendly, helpful and professional!!

Most adorable young lady and bilingual 😀 i highly recommend this place for ur storage needs you will love the good $ deals accessibility and top of the line treatment by Marayha she’s so kind love her style 👍👍✅ Thank you Marayha sincerely Hector

Muy buen lugar para a ser compras y muy buena comida y sino Ban a comer darse una vuelta y relajarte ya que ay lugares muy bonitos para tomarse unas bonitas fotos de recuerdo lo recomiendo

Best storage! Never complaints!!!!!

It’s pretty decent neat with camera security, got a shade , my mother brings me to there and ended up myself got a unit there even I’m from Washington state .. and less traffic roads .. and good people work at the office ..

It was grate

Nice clean affordable price👌 Friendly, nice attitude attendant I really recommend this store facility

Great customer service 👏 the lady on site was very helpful. walked me through everything quickly and efficiently as i had gotten there 20 minutes before closing but was still able to help me out without rushing.

Amazing customer service. The manager is very nice and answered all my questions. I was there last minute and she was very helpful and walked me through the process quickly and efficiently.

The service was great the help was wonderful explanation they explain everything to me how it is it was wonderful it was great I love I love it

Customer service was great and details about storage and contract were explained well.

Muy Buen service 👌👌👌👌

I can't say enough about this place. They have gone far above what is expected in a storage facility. If not for there helpful actions I would have lost my storage. However, knowing I was waiting for a check to clear within days, they postponed the auction of my storage and I was able to keep it. They are always kind and courteous and I would recommend them any time.

Tienen buenos precios económicos los bodegas están bien tienen seguridad tienen cámaras y sobretodo un excelente y amable personal que atiende Diana es la supervisora y es muy amable y te atiende con mucho respeto las demás integrantes también son muy amables y respetuosos excelente servicio por parte del personal

Great customer service!!

Clean and secure place.

Great service

The ladies in the office are fantastic, and Daisy was exceptional. She explained everything in detail regarding payment and access and overall was very professional. 5 star service.

Excellent customer service! The property manager was very kind and informative. 👍😁

Staff is amazing and absolutely the nicest. Prices are great!!!!

Clean, safe, and orderly. Been storing my stuff here for years.

Staff was polite and very helpful.. move in was easy... I'd recommend this place

Daisy is very polite and helpful

Bien

Really clean and secure loved the customer service there

Helpcul staff !!

Good service and nice place to store

I love this place. Move in was so easy. Stored there for a year and all my stuff was actually clean when I removed it! Virtually no dust. And the staff is amazing. No one likes the moving process. This was a pleasant surprise. Highly recommended.

Buen servicio. Economico.

Parking situation is horrible. The parking garage is usually full because of their moving truck. Street parking is limited to one side during the day. Prices are decent. Customer service is great.

Very clean building for a storage company, as well as a beautiful neighborhood.

At least they fix the ventilation system is to be extremely hot in there. I don't like the way they keep sending out notices saying that the insurance policy increases every few months

The attendees at this storage are so friendly and helpful.

The manager helped us by not only answering all our questions but also was kind enough to show us around other units he also gave me a great price for our unit. Great, safe and freindly enviorment.

My fiancé & I stopped by to look for some storage space to store both of our overflow & of course his furniture that doesn't match mine ;) Sam was beyond helpful! He showed us two units to give us an idea of the difference in size. He also was very patient & answered all of our questions. He gave us his professional opinion & helped us make our decision. Not only do I recommend this location but I recommend you come & talk to Sam!

Great service. Did an excellent job of explaining the whole process and ins and outs of the storage units. Joyful customer service. Definitely recommend.

Great experience. Sam definitely made it fast and easy for me to get a space.

Very helpful. Made it easy and fast

Muy buen servicio.

Anita is very friendly and helpful. She had all the information I needed and was efficient with the entire process. I even came early for my appointment and was still taken care of.

Anita is awesome and super helpful. She was able to get me the best deal for my needs.

Great service from Anita

Great place easy payment set up, I was in and out in 10min.

EXCELLENT CUSTOMER SERVICE!!!

Great staff. Great unit prices. Easy access to storage.

Great environment friendly staff

ANITA was very helpful. Provided me with everything i needed to know. Only concern i have is some doors to storage look a little flimsy. As well as someone might be able to throw liquids into my storage from above. But besides that they are the best i have found so far.

This is a wonderful storage place great customer service they gave me a good deal and the storage are all downstairs and first month is free thank you Anita for your time.😊☺👍👍

Very nice service helpful polite

Good service so far great deal.

Great customer service and always friendly smiles

Outstanding !

I've been using Extra Space Storage for many years. However, I started using the South Gate location approximately three years ago and was very displeased with the level of customer service I was receiving. Had I not been traveling for my job, I would have immediately moved to either another location or used another company all together. Just recently I called and Dawn answered the phone. What a breath of fresh air. Her customer service skills were impeccable. Thank you Dwan for not making me feel like I was inconveniencing you. You are just what that location needed.

great customer service

The facility was nice and clean. I really need a great deal on a place to store some things and there was Dawn that helped me out and picked the perfect size space to fit my budget. I couldn't be happier and will refer all my family and friends.

I heard about this place from my uncle and it turned out to be a really good spot. Customer service was excellent, the facility was clean and dry, and I was able to get a great monthly deal. Definitely would recommend to other family members.

Great hours lovely staff, used this storage for a few months and had a great experience would highly recommend

Great experience

This is a great place to have your personal items stored and the employees are wonderful Maria and Martin are professional, They are very easy to talk too. They do more and beyond their job to help the customer out.

Rented with extraspace for a year now..... Great service, great employees and very helpful, I would definitely recommend this place, very clean,secure and accessible

I'd recommend this facility. Perks is that I'm using them for business and they give me 24 hour access, which is something they dont really advertise. PLUS and BONUS to using this company. No major complaints. I'm content and happy with their services and price.

Like the staff, and facility. Clean environment and secure! Would recommend.