Julie is great. Her communication and customer service is fantastic. Storage is good and clean. Rates and terms are higher and less friendly than competition.

Good service 👍

Great storage solution near Claremont. One improvement would be an additional hour of evening access. The gate locks early at 6:45pm daily.

The only thing that concerns me and I don't know if it changed but I remember when we used the storage in 2018 we were able to use the truck on moving in and moving out and now Julie the manager just told me it's only for moving in and 1 time per tenant. If we are paying for the storage we should be able to use it at least twice. I also think 645pm is too early to close the gates...they should expand it to 8pm.

Super easy process. Helpful customer service

Amazing customer service from beginning to end!! They take the time yo explain the process and make you feel comfortable. Unit was very clean and easy to find.

Great service

The place its clean and customer service its great!

staff was friendly and helpful. easy setup process.

Clean and safe but they have raised the rate several times in the past couple of years.

Friendly staff. Very clean

Yuliana was great to work with. Very professional.

My experience at Upland Self Storage was excellent. Julie is very friendly, organized and professional.

Great customer service

The manager Julie, is so nice and made the process very easy and simple. The moving truck is also very nice and easy to drive, not to mention free to use at move.

Very friendly and helpful staff

Had a good experience with Julie, the young lady at the front desk

Julie is awesome. I had so many (annoying) questions for her, and she answered them all with patience and courtesy. She’s super responsive too. Great customer experience all around.

Always a pleasant experience with the young lady there. She is absolutely a gem. Friendly and knows all the answers!

Julie had great customer service. Very helpful and answered all the concerns I had. Real professional!! An asset to your company.

Excellent customer service! The process was quick and I appreciate the use of the moving truck as well!

90% of the way through the rental application process was when the moving truck use was clarified as a one time use only. With no way to rent it additional times in the future. One of the main reasons I rented from Upland Storage was the use of that moving truck. This was a blatant "bait & Switch" which gave me a bad feeling about your company. Other than that, everything else seems acceptable.

Found the perfect sized unit, at a decent rate. Paperwork didn't take too long. Fantastic customer service! Took advantage of the excellent one-time-only truck offer.

Great place friendly staff best prices around but accounting is very very slow

Very clean-👍🍻👍

Great service, prompt and efficient.

Staff very polite & responsive. Facilities clean & organized.

Great fast helpful polite service. Clean.

Since the moment I walked in I was greeted by Yuliana . She was very professional and was informative I honestly wanted to shop around to see what’s the most economic for me and my my husband, and I dint have to thanks to Yuliana I dint have to look no more. her professional attentive and caring happy vibe sold me and I choose upland storage. Thank u for making my stressful moving experience better

Overall it has been a very pleasant experience. I am satisfied with all my interactions with the staff. They are courteous, professional and easy to communicate with. Thank you.

First time renting a storage unit, the lady Julie was helpful and made the process easy.

Julie and Angelica have been so nice and professional. Very happy with their customer service and the facilities. Storage unit is plenty big for our needs at a great price.

The place is clean and it fits all of my needs. The staff is friendly

Great service

I had a great experience renting a storage unit at Upland Self Storage. The person that helped me (I didn’t ask her name) was very pleasant to talk to and very thorough throughout the rental process. When I arrived there were two customers ahead of me and she worked at a very fast pace without leaving out any details and answering every last question that the customers had. She even acknowledged the waiting customers and apologized to us for the wait which wasn’t that long. This was my first experience renting a storage unit and I would definitely recommend this place. The price of the unit was what got me there in the first place but the staff left a lasting impression. If I ever had a business I would want employees just like her.

Excellent customer service, helpful and friendly during set up!

This is my second time using Upland Self Storage. I had a great time last time, and the setup this time was easy again. They have competitive rates and sell a bunch of extra things that you might need, like locks and bed covers.

Picking Upland Self Storage was the best decision I made. From the start they were friendly and helpful. They reserved a unit for me to move into and followed up with me. They showed me the unit and were very up front about the costs. Other storage units gave me a big runaround; the price depends on the day you move in, the phase of the moon and other nonsense. I liked Upland Self Storage because they told me how much it would be and there were no hidden costs. Signing a contract was easy, it was all electronic, and again, they're so friendly!! Definitely recommend this to anyone who is looking for storage.

Very clean units and area. All the employees were very helpful too!!

Michael was very thorough from the storage unit reservation to the truck rental. I have used this facility at 3 different times since 2011. I Highly recommend this facility.

It was great, my reservation was done before the time I got there and everything was ready for me the lady that assisted me was very through... I have already recommended this Storage to my friends and family members!

Clean, secure, nice employees

Love Yuliana! Very professional and efficient service! They strive to make your experience hassle free and pleasant. Yuliana understood my short term needs, provided a quick solution, and even a free truck! Can't beat this kind of old fashioned customer service!!!

Upland Self Storage has met my needs as a very clean and well organized self storage operation. The staff is knowledgeable and friendly and was very helpful. It is well maintained and the security system and procedures are very good and the pricing is competitive. As they say, "so far, so good".

Top notch

Over the last year we have seen this company put up new cameras and really make security a priority. I have to say Yuliana is wonderful! She ALWAYS strives to provide EXCELLENT customer service, and is attentive to our needs! In a world where customer service is a dying art/skill, its refreshing to see her commitment to building great relationships with customers and gaining our trust. We are thrilled to have found Upland Self Storage and plan to continue using them as our Premier Storage Solution! Highly recommend this business and place! And shoutout to Yuliana for simply being AWESOME!

Very good management. Yuliana Benitez very understand the situation and try to help and make the experience easy as much as she can. really thank you for make the hard time easy.

I've been a customer of this storage facility for around 5 years, in that time it has come under new management, and I feel current staff is very attentive to who comes and goes. For example, Yulianna remembered me from only interacting with me a year prior for less than 20 minutes, so I believe my items are very secure here. Currently location offers handicap storage, which I'd not seen elsewhere, and they will lend you their truck (uhaul type, enclosed space) to move your stuff around, which is pretty awesome. Overall would definitely recommend.

Nice storage

Awesome customer service!

nice clean storage, great service.

Great staff... both Patricia and Yuliana were extremely helpful and very friendly I was well taken care of and the process was smooth ..

I recently found this storage place. The sign up was professional, quick, and easy. The lady who signed me up was and is very professional as well. The storage is clean and accessible and easy to find. In fact, I found that the price was reasonable as well, considering I had checked a few prior to this one. For anyone looking for a storage place I would recommend it. Oh! by the way, they also have a moving truck that you can use, if you sign up to their storage. Not bad at all!

Friendly Staff. Clean Units. Secure Location. Just wish they were open later

The nicest front office staff you'll ever come across,, Miss Yuliana from day 1 the most friendliest person , I've had several storage units in the past but none that compare to this place security, clean, quite, safe ,and the staff ,,the making u feel like family. I am lucky 2 have come here for ur business THANKS Jesse E. G.

Great prices and great people!

This is the best storage facility in town. The pricing is very competitive. The facility is clean, well organized and the staff is friendly. Excellent experience.

Manager is super friendly, great rates

Good storage place with friendly staff and good rates.

Great Friendly Service and Great Prices

Great Friendly Service and Great Prices

Customer satisfaction They are really convenient and give you a good price. The longer you are a customer the more discounts you get. I always keep my boating and hunting equipment here. Recommend.