I was greeted by Will as I entered facility.Will very engaging , friendly and professional. Will took the time to answer all my questions and was very pleasant and informative. I would highly recommend this business to anybody that’s why I gave it a five star review. Good job Will!

Will was awesome in helping us with a mistake we made in making our reservation. Very accommodating in resolving our issue. Thanks for the great care!

Unfortunately had to move out due to dramatic price increase in less than a years time. This facility in Monument is clean, in good condition, and the gentleman managing the property is super helpful. We were on the 3rd floor and the large elevator, moving carts, and covered parking to our unit made it super convenient. Climate control was also a plus including the gated access. Overall a great storage facility but beware of drastic price hikes.

I have had the storage unit for 6 years or so. Always kept clean in the facility. No issues whatsoever and always was greeted with a smile whenever I had to talk with someone at the front office. Would recommend

Reliable and secure!

I have been very pleased with the conditions and service at SecurCare Self Storage. Will was very helpful with an orientation of the facility and helping identify an appropriate unit. The units are very clean, and my climate controlled indoor unit has indeed maintained a comfortable temperature for my stuff. The facility seems plenty secure between the observation cameras and Will's personal patrols. I would recommend this facility quite highly and would certainly use them again.

This place is awesome I’ve had my unit about 5-6 yrs and this by far is hands best storage unit we’ve ve ever had . Will the managers there is a great guy and always is super helpful. Wish you guys had some of there in our other location in Arizona!

Will was a great help in getting my storage unit set up! Thank you!

The SecurCare facility on Deer Creek Road in Monument is extremely well run, clean, secure, and the Property Manager, Will, is highly professional, very efficient, knows the business very well, and always has a cheerful attitude. The security is thorough, has a gated access, is under continuous surveillance, and there is always a way to get immediate support should the need arise. I've been a customer for about 20 months, having the need to rent several units of various sizes, and I've always been thoroughly happy with the prices, availability of units, and especially the excellent customer service. In addition, the hours of customer access are generous, but not 24 hours per day, which is good. I'm confident that the storage facility is safe. In fact, right after I rented my first unit, I forgot to throw the bolt on the door. I did put a lock on it but it didn't do any good with the bolt not thrown. I got an email within an hour indicating that the manager had found the door unsecured and I was able to get down there quickly and lock up my belongings. The rentals are on a monthly basis so I can adjust my use as I need it rather than having to sign a lengthy lease and get locked in to paying for unused time. I get the option of signing up for affordable insurance or bringing a declaration page for my own policy. It's always good to work with Will, since he goes to lengths to meet my rental requirements, solves problems quickly, he is easy to reach whenever I need support, and he has a great disposition. I am VERY satisfied with the quality of the facility and the great customer service experience I get with every interaction with Will! I highly recommend SecurCare (NSA Brands) on Deer Creek Road in Monument, Colorado!

Will was very helpful and made it easy when signing up for a new unit.

Great experience here. Super easy to sign up online. Loved the access via code into the lot & building. Felt very secure. We used this storage place in between moving and it worked out lovely. Will, the man working the day we moved our stuff out, was also super nice. We’d definitely use them again should the need arise!

Very clean facility, with a friendly helpful staff.

Use the storage facility for a couple years. Great price, great management, totally would recommend!

Incredibly easy to get set up and sign a lease. Place is clean and feels secure. Will, who was there, was super helpful when we were moving stuff in. All good things.

Great experience. I was able to find and fully reserve my unit online ahead of time. After being provided details including a map, I arrived after office hours and was able to secure entry to my unit, no problem. It is very safe, clean, and bright. There is even a bathroom available for renters, which surprised me. There are also heavy-duty push carts that can be used to move materials back and forth. Keycodes are used for both entry and exit of the premises. Emails with the manager have been promptly responded to. It's been a very positive experience as a first-time storage user. I'd definitely recommend SecurCare!

This storage location is top notch, the manager Will takes great care of this facility. We are a contractor for this location and Will clearly communicates what he needs us to do and holds us to a high and fair standard. I appreciate working with him and know how much he cares about his customers and his property.

Excellent place for our camper! Gated and on camera for security. Thanks!!

I just got a unit and Will at the front desk was very professional and friendly made it so easy. It is clean and very nice I’m glad I picked this place 😊

Super friendly, easy access, and very clean and well maintained. I’ve used several storage facilities over the years and so far this is hands down the best. Great location for me outside Woodmoor as well.

Thank you Will. Will Will was very nice and informative. This site is clean and organized. Fast and professional. Thank you!!!

After a less than stellar experience at Giant we decided to try this facility across the street. The manager William was helpful and extremely knowledgeable. Opened the office early to help us and was very patient when we asked to see several different sizes. Great experience all the way around! Thank you!

Site is awesome, fair priced, and easy to get to. Staff is nice and helpful. Phone service sucks and is not the locations fault

Awesome facilities manager

Renting here was an extremely smooth process! The manager, Will, was able to answer all questions and show us around the facility with knowledge and charisma.

We had to store our items for a year to take care of some family business and when we got back tp Colorado it looked like this facility had updated it's gate. William was amazingly helpful in helping us navigate everything. Came right out to the box when he saw us struggling and was extremely patient with us "old farts" in explaining the new gate system and how to get in. Thank you!

Nice staff. Very clean.

Very, very helpful & accommodating. Super nice manager. Thanks

Excellent help. TY

Will Connelly rocks! I wasn't sure what it would be like when SecurCare took over this past year, but the facility is just as clean and safe as before, and Will goes the extra mile with his customer service and friendly personality. I've experienced a few different storage facilities over the years in different states and a few in Colorado... and this place beats them all! I wouldn't store my things anywhere else than at this particularly facility. It's worth the extra drive. Thanks Will!

great service, friendly people, clean and accessable

Will was great! He helped us figure out exactly which storage space would work for us. Very fun man!

The property manager Will Connelly is very friendly and super helpful. He made the entire application process a breeze.

Clean, safe, and "secure". Reasonable rates. We have 2 units- 1 climate controlled , and 1 garage size. Helps us store our material excess that we can't quite part with, and have no room to store at home. Christmas and holiday decorations, tools, Car parts, seasonable items.

Great communication in the whole process

Will was responsive and friendly. The transaction went well

Our office storage is here. Clean place and good customer service.

Great place. Clean, plenty of storage inside, outside, vehicle storage, clean restrooms these are much appreciated, elevators, plenty of carts.

Had the best experience at the front office, very accommodating and pleasant personality

A WONDERFUL experience at the Monument location!!! Leah the manager on site is absolutely AMAZING and SO WONDERFUL on every and all professional and personal levels!!!👍🏼🤩👌🏼 The facility is clean and welcoming. Everything from the beautiful office to the storage units is in a Mint condition! I’ve rented 4 units and an RV parking space and it was an easy, pleasant and smooth process. Love this place!!! Leah makes it all feel so GREAT and so HOMEY!!!

Fairly easy sign up process. Initialing the contract later was very laborious. Had to chose initials each time. No other signing system I have used required that.

This facility is the cleanest, best run storage business without question. Leah does a great job in managing the business and communicating with customers. Now, let's hope the new company (Securcare) who bought this facility will not get greedy as most storage companies do by raising their prices repeatedly.

I have stored with them approx. 2 yrs now. A military retiree, I have prev rented storage units in 6 states. SecurCare Self Storage (formerly Monument Hill Self Storage) has been by far my best experience. Manager Leah, her husband Scott & leasing agent Sam have all been wonderful, very responsive & caring. I researched all storage facilities in Colorado Springs area & found this place had everything I wanted: great onsite mgmt team, 24x7 security system, safe environment, 6 am-10 pm gate access. Climate-controlled units, well-lit, unlocked restrooms avail, very clean & well-maintained premises. 10% military discount. Some units with extra high ceilings, which I require. I have had 3 indoor units here & for 2 years have never seen a mouse or spider. 😳 Thank, goodness. 😬 Good variety of unit sizes, fair pricing. Easy access to I-25. Have never heard of any unit break-ins. Many good-size moving carts. No, they didn't tell me to write a review. ☺️ I just have decades of experience moving & storing... know exactly what I want in a storage facility. Had a few bad experiences at other storage facilities in diff states. This place has all I wanted & needed. 👍

Great location, really helpful staff. Prices are excellent as well.

We loved storing our extra things here! The staff were very friendly and extremely helpful. We really appreciated the wooden carts they had to transport all of your belongings into the storage units, and the ease of access getting into and out of our unit. The facility is very well kept, and very safe and secure! We'll definitely be using them again for any future storage needs!

Clean storage facility, temperature controlled, safe and gated to keep your storage belongings secure

Super friendly staff, close to home.😀

I meant to write this when I used them in 2017. From April - October 2017. They were always nice in the front and it was easy to move even when I had an indoor on the top floor. Never had issues with rodents and I never had issues with security. Their prices are very good and we used their truck twice. Well worth the cost.

I drive over 2 hours to come here, bypassing many other storage options. That should say it all. You'll be hard pressed to find another place as clean, secure and with as helpful/friendly staff as Monument Hill Self Storage. AND their prices are extremely fair as well. I highly recommend you check them out for your climate controlled storage needs.

Leah is very friendly and easy to work with!

What wonderful people and a wonderful place. It is clean, easy to load and unload using the elevator. I recommend this storage facility above all others!

This place is an absolute storage dream. They've literately thought of everything, then made it nicer, then went over it with a magic fine tooth customer service comb and somehow made it even better. We've had three different spaces with them now. The indoor space is climate controlled and somehow cleaner than most 5 star restaurants. The ceilings are higher than you could stack your stuff if you were the jolly green giant. The lock sliders are new and the most tamper proof I've seen. I don't know how I will get in when I lose my lock key, that's my only concern. The outdoor drive up space doors are tall enough to to walk through on stilts if you'd like and the deep ones fit full size RV's. OH - speaking of RV's, they've also got fresh water, sewage dump and enough space to turn around an 18 wheeler (actually witnessed that today). There's a truck they offer for free upon move-in and the lady that runs the place is literately the nicest person I've dealt with during our entire move experience. Even on our initial phone call, she didn't have the size we needed right away, but she was the only one who wanted to work with us to combine a few she did have and find us a solution. (This was the THIRD storage facility we've dealt with in person and probably the 6th one we called. We've seen a thing or two, I'm not proud) Save yourself a headache and call these people first.

Leah is great. Always very helpful! The facility very well maintained. Clean, easy access, heavy duty carts close by, temperature controlled. Perfect!

Great. Clean. Nice place.

So far, so good. Nice clean and well run operation.

This is an excellent place to keep your stuff when it’s not with you. Clean, climate controlled, and safe. Leah is funny and personable.

This location is a great place to store your stuff. Super clean facility both inside and out. Grounds are well kept. Management lives on site. As well as very professional and will to accommodate are needs with the rental of are unit.

The owner and manager are always so welcoming and friendly! You can tell it is a family business by the level of respect and kindness that they show you. Their facilities are always very clean, kept up, and secure. I’ve never felt that my belongings were in a safer storage unit!

Amazing...

The best storage unit I have ever used. Clean, military friendly, wonderful people.

Very professional.

This place is awesome and the staff (Leah) was super friendly!!!

Amazing customer service! Brand new, clean, great price! Seriously feel a peace of mind knowing my belongings are safe and secure!

From the moment I called Monument Hill Self Storage and talked to Leah, I was blown away by the above and beyond customer service provided by Leah and her husband Scott. Leah stayed late to get my paperwork finished and was so darn nice it made my day. In addition to the great staff, the storage area is new, clean, secure and well lit. Today I needed help moving the family wine into a climate controlled unit while my military husband was deployed. The owner, John Aronson, was amazing and personally assisted me in this endeavor. We have a total of 3 units here and I highly recommend Monument Hill Self Storage.

This is a quality company. I was treated great by these wonderful people. Their facility is extremely clean and looks wonderful. I'd recommend them to my closest friends and family.