Sue at iStorage in Glenview is fantastic! She is always super helpful, knowledgeable, and goes above and beyond to ensure her customers have a great experience. Her personal touch makes the whole storage process easy and stress-free. It’s clear she genuinely cares about her customers and takes pride in her work. Highly recommend iStorage!

I have been here a long time and every time I come Susan is so Professional always happy and a pleasant to talk to 5 years later and she is still here and nothing has changed always willing to help when the need arises I would rather be here then any where else

I’ve been owing Sue her review for a long time! She’s absolutely amazing, sweet and really caring! I’m proud she apart of my local Istorage and feel safe knowing my stuff are secured there

Easy to get to convenient storage. Lots of options to choose from and Sue is great. She keeps an eye on things and is very helpful! Some pot holes around the area need to be repaired though.

Sue was very helpful and accommodating when we had to empty and shred a locker of medical records for our customer. Highly recommend this storage facility. Terry Casey - SHRED FIRST INC

Great Coustermer Service,Sue,was friendly and welcoming,I felt like I was back down south again.I strongly recommend this place for storage.

Great location.found the right size unit and susan was great helping me out.thx so much

Great place for storage, but they keep RAISING the monthly rates!!! Other than than that, Sue the property manager, is AWESOME! She's always around and always smiling and willing to help in any way she can. When there's a problem she listens, and she takes care of it ASAP. Best manager that's been in here in a while!!! Can't say enough about her! Like I said, THE ONLY ISSUE I HAVE IS THE CONSTANT RATE RAISING THAT GOES ON!! SOMETHING NEEDS TO BE DONE ABOUT THE FREQUENCY THAT THAT IS HAPPENING!!! 09/30/24 You guys REALLY need to give Sue a raise!!! This woman goes above and beyond for me EVERY TIME I need assistance! Best employee you've EVER had at the facility!!!!!

Staff are very friendly and Sue is the Best! She has been very helpful every time I call

I've had my stuff in this storage facility for years now.. Sue is very kind and helpful each & every time!! Sue is awesome!!

I normally don't leave reviews... good or bad. Although, I recently visited iStorage - Glenview location. Where I met Sue who was SUPER awesome!!! She helped me on the process of clearing out my mothers storage units and filing my POA documents. Unfortunately I feel like great customer service is a rare thing now-a-days. So I thought I'd share my great experience and let people know it is very much appreciated!

Sue is awesome and friendly! Clean and well lit. Accommodating staff! Great location!

We received great service when renting a storage locker. We dealt with Sue and she was amazing! Very informative and pleasant to deal with. I highly recommend iStorage. J. Howe, Toronto

Worked with Sue. She answered my questions, helped me understand my options, explained the rental process and was onsite the day I made my move. Great experience!

Sue is awesome!!

It’s been a great experience using istorage at this location. Competitive prices and wonderful service from Sue! Would recommend

This is a fantastic storage facility. I kept some items in here for about 4 years because I downsized homes. The facility is clean and well cared for. Lots of options for unit sizes. Great Air Conditioning as well. Sue is fantastic! She is incredibly knowledgeable and very helpful. She was very kind and accommodating every time I spoke with her. Including a couple of times where I called a day or so late to pay my bill. Always kind. Sue really is wonderful and I have to say too that she really saved me recently. I had lost the key to my storage unit. I spoke with her on the phone about my options. She was super helpful and told me that they could provide locksmith services. They said I could bring my own in if I can beat their rate. The quote she gave me sounded really reasonable and I had no desire to shop around. I was happy that Sue was being so accommodating and working with me in my problem. We made arrangements for me to come in and have the lock broken. While I was there and talking with her I told her I was upset because my car keys were also in that list car ring. She then opened up a drawer and pulled out my missing keys!!! She says she had found them in the street outside. With no way of knowing who’s they were (and being confused how someone could drive off without their car keys) she saved them in case someone came back. My lock keys are on a different key ring then the vehicle I drive there. With two sets of keys and carrying boxes they must have fallen out of my pocket. I was so thankful to Sue that she had saved them and then had the good instincts to ask me before we busted the lock. I had my house keys and car keys on there so it was tremendous that Sue saved them and then had them for me. Thank you Sue for the big save and thank you for 4 years of great storage. I would highly advise anyone needing storage to go to Sue at iStorage!

Very helpful and proactive customer service.

I highly recommend this place the staff is friendly and super helpful. I’m very thankful with the way Sue treated me. Thank you so much Sue you need a raise!

I cannot express how grateful I am to Sue for her unwavering support and assistance. She navigates through tasks with the grace and finesse of a professional ballerina, all while maintaining an infectious positive attitude that brightens everyone's day. Her knowledge knows no bounds, and her willingness to lend a helping hand is truly commendable. So thank you, Sue, for being the shining beacon of light in this chaotic world of confusion and chaos. You are a true gem among mere pebbles, and your dedication does not go unnoticed or unappreciated. Here's to you, Sue - may your kindness continue to inspire us all!

I have had a unit for couple years and she has always been very efficient and and friendly always a pleasure doing business with her

Sue helped me lots Should be more people trained like her

Sue at iStorage provided amazing customer service during my recent visit. Her friendly demeanor, thorough explanations, and attention to detail made the rental process smooth and stress-free. She's a true professional who goes above and beyond for customers. She has great dedication and deserves the recognition. Highly recommend her!

Here at I storage with sue she helped me tremendously getting me the right size unit and with the locks and how to work them for a biginner like me. Thanks again sue

Sue was great helping me load a heavy piece in my van. Great and friendly manager. Thank you Sue!

The Manager is very professional and helpful.

Sue is such a nice and friendly person! She helped me with everything and also stayed 10 more minutes after closing time just to set me up and show me the unit!

Excellent service by Susan Hoffman! Very knowledgeable and helpful person Thanks!!’

Sue is amazing at her job! Makes working with Simply Self Storage easy!

Overall excellent experience.. Sue the manager was super helpful and patient and knowledgable … Clean facility and perfect location for my needs..

Sue is a great employee very helpful easy to navigate storage unit and affordable.

I recently visited iStorage and had the pleasure of being assisted by Susan. She was incredibly helpful and professional, taking the time to explain every detail clearly. Her customer service was outstanding, making my experience smooth and pleasant. I highly recommended iStorage, especially if you have the chance to work with Susan. She truly cares about her customers and goes above and beyond to ensure their satisfaction.

Starting with Ricky at the Call Center to Sue, Manager on site, the entire processing to acquire a storage space was easy, straightforward and both Ricky & Sue are great assets to your organization! Before I moved, I changed my mind and needed to upgrade - no problem, Sue was a pleasure to work with. She escorted us through the entire procedure making sure the access gate recognized me, the garage overhead door operated and locked! I would not hesitate to highly recommend this facility to anyone needing storage!

Sue was very friendly, and it is a great location.

well maintained units, and the manager is always helpful!

Sue is great, she helped me look at bigger units and helped me update my payment method, friendly and courteous

My experience with iStorage was the best I could have ever imagined. The worker Susan made it the easiest ever. She’s very polite, helpful, and quick in finding you the storage that best suits what you’re looking for at the best price.

Great service

I have been renting my unit here for a few years. I changed my unit a bunch of times and each time, Sue was very helpful. Sue doesn’t treat you like a customer, she treats you like a family member!

Amazing experience with Sue, very helpful with choosing my storage unit, and very personable!

Very helpful and timely!

Susan at the front desk is professional and so friendly. From answering questions to walking you through the payment process, she's got it all covered and makes coming into the storage center a joy.

Awesome store manager….very smooth to deal with…it’s like just 123 .

Susan, has been very helpful and accommodating regarding my move in process - she runs a tight ship, and that’s okay w me!

Sue has been so helpful throughout this whole process and was on call when the elevator needed a quick boost while we were moving in a few months ago! She has saved me from hassle a few times, ad I feel confident storing my items here when they're under such great management.

Fantastic service Susan.I love it.

I am happy with my service at istorage,in Glenview 747 Milwaukee Avenue to be exact, I meet a very nice lady by the name of Susan Hoffman, who listen to my need for the space I needed and explain so I could understand the size what I want for my occupancy at this location and I am glad to share my experience with Susan, good job, 👍 more people like you needed in a lot of business, keep up the good work.

Great service, thanks Sue for all the help!

Sue was GREAT! highly recommend this place.

Had a storage unit here for several months. Sue was very helpful and professional. Highly recommend this location!

Sue is Great help with everything she keeps the property and location in top shape clean and always good energy!

Great experience renting from this iStorage! I was a bit nervous since it’s my first time renting a storage unit but Sue was extremely kind and helpful with getting me set up. Definitely a 10/10 recommendation!

Sue is a very nice person and very helpful. She always answers all of my questions and is very professional. This is from Mayra Diaz

Susan, the property manager, was incredibly knowledgeable, friendly, and thorough in helping me find my new unit and showing me different options available on the property! The move-in was a pleasant experience and I know I made the right choice with iStorage!

I had a really good experience with iStorage Sue, the manager at the Glenview office was wonderful. She is a kind and caring person and was very helpful to me helping me to get through a rough time in my life. I will remember that always, I would recommend iStorage to anyone The area is always clean and safe And a good place to store your things

My experience was helpful a sweet lady name Sue helped answer all my questions she was so kind and useful Thank you!

I’ve been a customer with I storage Glenview for a year and Sue has definitely been a great help in keeping me informed. I truly appreciate the service she has provided. Thank you!

Came in today to look at units and Susan was very helpful showed several units and was very impressed with her knowledge

Sue was very helpful and tried to be available as much as possible. She is also very nice!

I have been using this storage location for almost a year. It’s clean and organized. And the most importantly this lady that works there whose name is sue, the most amazing person. She was amazing from day one I came here and is very sweet person. I definitely recommend people to use this storage because not only place is clean and organized but you’ll be dealing with the most amazing person (sue). Thank you sue for everything. May god bless you.

I was moving from a different storage facility into istorage(Glenview)& at first things were a little difficult but,I HAVE to say I'm SO happy with the way the property manager has offered more than needed to makeup for the problem..she is probably the most sincere person I've encountered in a very long time. I would HIGHLY recommend !@ this facility

Sue is the very best! She has saved me sooooo much money sooooo many times I can't even count anymore! Best storage facility with no nonsense and a staff that actually cares! Worth every cent!!

Getting a unit for my collector car was quick and exactly what I needed. I totally recommend using this facility.

The manager (Sue) was very helpful and knowledgeable. She showed me some options, answered all my questions in a thoughtful friendly manner, and was very easy to work with! It’s always a pleasure when you’re not hurried or kept waiting unnecessarily. I will recommend this storage facility and Sue specifically for answers!

The property here is great! The manager is super friendly and was able to get me exactly what I needed and answer all my questions! Also, the location is perfect and easy to get to!

I don't usually praise or give good feedback to someone. But this person is really praiseworthy. Her name is Sue, she is the Manager in Glenview, IL. She is helpful and very competent. She is the reason why I recommend iStorage to my family and friends.

Susan is an amazing staff.helped me out in 2 min..love this place..

Susan was very helpful and nice to work with

This facility is awesome and I just got the storage today and Manager Sue has a perfect knowledge.Sue is friendly and helping me a lot thank you And great storage place

Good person

Susan was such a great help in determining the perfect size unit rental for the things I needed to store! She is very knowledgeable and helped prevent stress of not having enough space needed. Thank you so much for your help!!!

The woman at the front is one of the nicest people you’ll ever meet. She talked to my dad patiently and answered all his questions. It’s worth it to come out of your way to use a storage unit here—it’s clean, the staff are friendly and there have always been carts available.

Best storage to rent from great customer service

Excellent service and best place for storage

Susan was helpful in answering all my questions. She took her time in searching for all my options. I highly recommend this storage facility.

Sue at this facility has always been extremely helpful and friendly

I was trying to get the online rate, however I was getting an error message. I decided to visit the local IStorage near me (Glenview). The lady that helped me got me the online rate and accommodating me 15 mins before their closing time she had a nice attitude and within minutes got my storage.

Friendly/helpful office staff. Easy to rent the unit,.

Sue is always very helpful and the site is well maintained. I've been here for six years and couldn't ask for better service

I rented a storage one yesterday. Mrs soo who works there is really sweet and kind and informs me and helps me. I felt really good

Thanks you for all your help towards this account.

VERY Helpful and very patient compared to other places that we've been too and the person in the front desk Susan what's very helpful And great she helped me to find what I needed thanks to her I was pleased

Susan Hoffman, gave me outstanding service at the storage unit! Storage unit should be proud they have such a wonderful worker.

Best price in the greater Chicago area. The manager, Sue, was great and got us into our unit nicely. The units could use some updating, but definitely worth the price!

It is great easy to download and there are always cars to put things and what I like the most is that it is very quiet

Excellent customer service and very clean,safe storage and reasonable charges.

Susan was so helpful and pleasant to work with. I would definitely recommend this facility!

The best customers care ever. That day I visit 2 store's, the first different brand and the prices to hi plus they didn't walk me around like the istorage. The employees on I storage are hi level customers cares

Susan is awesome! Very friendly and helpful! She was able to answer our questions efficiently and gave us an offer to help us save some money. She is definitely an asset to iStorage!

Good storage for you!

Sue is always willing to go the EXTRA MILE to try and help the customers. She is an asset to this company! Best property manager they've had here in QUITE A LONG TIME!!!

Sue is very friendly and helpful with booking, reviewing different options and renting at the best price. clean units with easy access and very good prices

Very courteous staff. Sue was wonderful helping us with an elderly relative’s storage area. I would definitely recommend this place.

Very Very nice great service

Great customer service from Sue and she was able to answer all my questions and get me a new lock for my unit no problem. Definitely will continue to use this place in the future.

Sue- manager will always go above and beyond to try and help you!! They are very friendly there and run a very clean safe establishment. We would highly recommend them!

People here are good they help you

Sue is great! She is always helpful and accommodating and makes the process of renting a storage unit easy and fast. Sue is very friendly and has an answer to all my questions. Great customer service at the Glenview Istorage!

Sue was the best to work with. Everything went very smoothly. Highly recommend this facility!

Sue was a huge help and gave me a lot to understand

Sue is great, she helped me stay out of the late payment. I paid on the 5th and I wasn’t charged a late fee. 😁Thanks again!!!

Susan the property mgr at the Glenview location was awesome!!!!

Friendly staff, helpful always with a smile. Clean storage units, multiple sizes available. Fair pricing I chose this storage unit because it is clean, the pricing was great and very convenient for me. I recommend I Storage Self Storage Units in Glenview for anyone looking for a nice clean place for to store household items. Thank you Glenview, I will be back if I decide to rent a unit again 😁

Sue was great. Very friendly and got me exactly what I needed quickly.

Great with communication and nice/friendly staff!

I use this storage facility and only this one. If you’re looking for a storage facility in this area, come and see Sue. She has been super accommodating to my difficult requests. She always has a smile and most of all, when you walk into this office, you feel like you’re talking to a family member, rather than doing a business transaction. Customer service like this is rare these days.

Susan Hoffmann is the Istorage manager for this glenview location, We did a paid reservation on the phone with a Istorage agent but they provided so many misleading information about the facility. When we arrived at the glenview Istorage location we met with the manager Susan H. She was very friendly welcoming cool mannered and made us feel comfortable also explaining to us everything about the storage space thoroughly in detail which she was very knowledgeable and fun to talk to her. She got in contact with her boss and told him about the negative experience and lies with the call center agents we went through. And they offered us a cool/heat storage with elevator just what we originally requested for the same price and offered us a sincere apology for the bad experience with the call center agents. Susan H. And her boss are a great role model that others should learn from such as coaching and training. Great job both of you, we appreciate your help and assistance in making it happen. Thank you and God bless you both!

We have had a storage unit at I storage on Milwaukee ave in Glenview. Sue has been more than helpful with getting a unit, questions and follow up. She was amazingly understanding with a few challenges we had in losing our keys and getting a very fast resolution for our movers getting into the unit. I would highly recommend Sue and I storage in Glenview. Mike Lauesen.

Very helpful staff. Convenient business hours and location.

Awesome experience! It’s quite a relief to have a cleaner home!!!

Very good experience, the price is very good compared with other, the person who helped me with the storage was great, I recommend the place!

Sue was amazing! She showed me all of the unit options I had to choose from, was very patient and super nice!! Facility is very clean!

Sue is an absolute PLEASURE to work with. She is extremely knowledgeable and truly works with you to accommodate your specific needs. You don’t meet too many people like Sue anymore… Happy, helpful, engaging, thoughtful and professional. Great clean place for temporary storage, but Sue is the cherry on top here!

We are very pleased with the facilities. It is clean, easy access, temperature control is great, and a great location. Sue is very easy and friendly to work with. Overall great storage experience.

Susan was very helpful and kind, she helped us to get the right unit and answer all our questions!!!

Sue was great very helpful

I really appreciated your help . It s great! Thank you again.

She did excellent she's helps and she is a really good person

On-site manager, Susan is helpful & pleasant.

Great staff, friendly and helpful!

Im glad that I pick up This storage. Sue was very helpful. Highly recommend this place. Beata

Friendly and outgoing woman working in the office was more than helpful getting is setup with our storage locker. I recommend this facility for anyone looking for an easy and affordable storage option.

Easy access, good size, great price, great customer service

Sue is the best. I appreciate her helpfulness and explanations.

Great service 👍

Susan was great fast and easy

Excellent Service!!!

Susan is amazing, very friendly and extremely helpful! Thank you! (from Yuriy)...

It's really Thanksgiving Sue your back better then ever Thank you for always taking care of me at the Glenview location Best price in town and beats all the rest always clean friendly and on top of it come in and Sue will really take care of all your needs for your precious treasures

Steven was very helpful and fun too!

Storage spaces are clean and have good lighting. The staff are very helpful. My only complaint is that they have raised the rent twice, in the year that I've been there.

Nice, clean place, friendly staff. Took only few mins to get registered and get the storage. Overall no complaints.

1/25/2021 After signing up online yesterday, I went to the site today and I was disappointed that the locker was not in an optimal location for my trailer to unload. Steven, who is the manager on site gave me over the top customer service by walking the entire site in the cold and reassigning me a different locker in a much better location. No hassle, efficient and very fast customer service. All done online with no contact! They also have a great site and very secure metal walls dividing the units. I am very happy and I highly recommend this place because Steven gave over the top customer service,. He gets it!

Jim was a pleasure to deal with on renting my unit. In fact, I even rented a second unit in order to store all my stuff that wouldn't fit in the POD. I am remodeling my house, so this storage unit was close to my house and at a reasonable price.

I always give a 5 star Review whenever I deal with Sue, but this time she was not there and I was helped by a different person. He tried to be helpful but was clearly not in the same league as Sue and much much less knowledgeable. He kindly offered me a padlock to use while I moved stuff out of one locker to put into a new double locker. However, when I pointed out that the new locker has two locks and they are the barrel type locks he seemed a little confused and informed me that he could not help me now because it was his lunch break. Strange. Still a nice guy.

Best price best service very Clean

Great customer service experience!

What a great experience! Sue could not have been nicer helping us find the right space. Highly recommend!

I've had this storage since 2013

Susan was amazing, very knowledgeable, honest, and made the whole process easy to understand ! 🤘🤘

The manager is super helpful and friendly! We are really glad we chose iStorage Glenview to help us with our move. We would definitely recommend this location to friends and family.

First time i ever rented a storage unit,and this place was really helpful,they showed me the unit,and than told me and showed me where the stairs was it,if needed. Very helpful would definitely refer friends or relatives there,plus they allow you to pick your own four digit pin for the gate unlike othere storage company the gentleman even helped us find a sister company that had an outside parking spot for my boat which is closer to where i was moving to.

Great place. I had a unit in a building on the second floor. Seems like 2 carts per building. Can be an issue if theres a lot of people there (happened to me once in the 2 two years I was there.) Otherwise, no issues really. Clean, gated with issued code. Elevator can easily fit at least a queen bed and more. Overnight access is extra but it was helpful. Bring your own lock or buy one from them. They have boxes and shipping stuff too.

this place is nice!!! from the storage units itself to the woman working behind the counter. susan made the process easy! she is very friendly, helpful, and accommodating to give my husband and brother in law a tour before getting their units. will refer family and friends to this place!!

I love istorage they are very good people and the manager on site today answered all my question and gave me a great deal on my storage I will recommend anyone looking for affordable storage please go to them in Glenview

The reservation went like a breeze, the property manager is so accomodating.

With the pandemic going almost every one dragging their feet at work with a mean attitude. It was so nice dealing with the manager Susan. She is really helpful and patient and didn’t mind helping us when we were having technical difficulty with the contactless online. The place is remarkably clean unlike many other storage places. The whole process was pleasant.

Susan Is so great and so helpful I loved the service and the move in was so easy thanks Susan

Sue is thee absolute best....can’t get any better if you’re looking for a good storage place with excellent service, look no further...‼️‼️‼️

Susan is the best representative. She always helps me with my storage needs.😊

Sue was extremely helpful and made the move in progress very smooth.

Susan is very helpful she is always helping me with everything!

Susan is always a pleasure to work with !!! She always goes out of her way to help everyone ! Definitely recommend her for anyone !!

I am very impressed with Sue. She is very nice, and her communication is unbeatable. She is really a pleasure to deal with. Highly recommend!!!

Susan is great. Place has easy access for my storage.

Susan was very nice and helpful

Great place and Sue the manager is very nice and personable!!

Sue is the best! Super helpful, always responsive and very efficient. I hope she doesn’t leave any time soon.

The property manager Susan was very pleasant & efficient in getting the space setup. The process was seamless. The space was clean & warm inside.

Great experience! Sue is a gem! I hope ownership recognizes that.

Wonderful business to work with.

I stopped in looking for a unit i was being helped by employee name sue. Absolutely wonderful and very helpful. I wish all employees wore like her👍👍

Quick. Painless. Sue was friendly and efficient!

Nice manager, very helpful!

Quick and easy to get set up with a rental. Sue the store manager was very helpful.

Sue has been very helpful each time I have needed to cancel or change units. She is very knowledgeable about the business and very professional. She always has a positive attitude when I come Into the office. The storage units themselves are priced great compared to other locations and the convenience of having a drive up unit is great.

Great convenient place. Sue, the Manager was terrific. Helpful, friendly, reasonably priced for a CLEAN, well lit space!

Great prices and nice facilities. Sue is super friendly and made it easy for us when we needed to change units. Highly recommended!

excellent,,, very nice,,,

Jim is a great Manager. Great facility.

Sue is an incredible manager. She is professional, conscientious and is willing to work with the customer’s best interest in mind. She knows the facility very well and keeps a constant eye on the property.

good service.

This is the best storage experience I have ever had! Susan was incredible, kind, thoughtful, and professional. The unit was exceptionally well maintained and extremely clean. Facility access was always outstanding. If you have storage needs in the North Shore area, this is your place!

Great Service Susan was very helpful and got me setup quick Would recommend this location to everyone ❤️!

Susan is so nice and helpful thanks much !!

Susan was a great help. I originally got one unit and I didn't realize how much stuff i had, so I had to do a transfer to a larger unit. It was 5 minutes before closing and she went out of her way to show me and my brother 4 other units. She is a wonderful employee and as painful as moving is, she made this part of it easy for my brother and I. I also had a payment issue and she resolved it right away for me. Thank you so much!

Having extra furniture, bedding and outdoor equipment can be annoying, but having istorage so close to home is very helpful. Never had any issues, the units are well maintained and staff very helpful. The lady at the front desk is always nice and pleasant.

I worked with Jim at the Glenview, IL location. Told him I had 1 unit size 5 X 10, but needed another due to a pending move. He was able to quickly set me up with a unit directly across from my existing one which really simplified things. Everything was done over the phone and on-line. A couple days later my husband and I rented a U-Haul Van and filled it with excess furniture for the new storage unit. We arrived at IStorage just as they were getting ready to take the elevator out of service for a few hours. The manager on site - Teague - helped my husband and I load the items on some carts and get them to the 2nd floor quickly so we could let the techs get started on maintenance. Everyone we deal with at IStorage has a positive, can-do attitude and we enjoy doing business with them.

iStorage at Glenview is an amazing location for you'r storage needs, very clean and easy accessible. Susan at front desk is a sweet heart and amazing lady with so much knowledge, she made the whole process of getting a storage made so easy and simple. I am very satisfied with her service at iStorage, Thank you so much Susan.

Moving is never easy and we ended up not being able to take everything with us that we wanted. At the last minute we were able to get a storage unit without any hassle, lots of great customer service and at a very affordable price.

Are very helpful and very nice very easy to deal with answered all my questions I had and I wish you guys had more people like her thank you

Good person very nice she is

My wife and I are in the process of selling our house and needed to move some stuff out until we move into our new house. Went over to iStorage on my my brother’s recommendation. I couldn’t of been happier. Sue at iStorage was really helpful in finding the right space for us. Facility is clean and secure. Prices are really reasonable. Would definitely go back and also recommend iStorage and Sue.

Best storage facility ever

We did not expect to need a storage space. But a change in jobs had a family member living with us for a short time. The thing we forgot was what we would do with an apartments worth of supplies. We arrived mid-afternoon and before dinner had everything stores. We thought we knew what we wanted and needed but when we were looking at our original choice a suggestion to look at another space, about the same size but with a roll-up door, was made when we were wondering out loud how hard it would be to get everything in. That was a great solution to our problem. I would recommend iStorage in a heartbeat.

I was looking to find a smaller storage unit and low and behold I found one and at a price that fit my budget. When I found istorage in Glenview on Milwaukee Ave,I was awestruck by the customer care I received by Sue,who is the manager at that location and I see why. Sue is without a doubt one of those individuals who treats you how you want to be treated,with respect and kindness. Sue is truly a “Diamond In The Rough” She will help you find exactly what your looking for,well,in a storage unit that is(HA!) Who knows, she might be able to find you more than that, trust me I know by talking with her. I’m very happy with my unit and I was very lucky to have found her. If you ever need a storage unit in that area, don’t hesitate giving her a call,you won’t be sorry one bit!! One quick shout out to her team member,Kaylee,she’s pretty special to.

We used this storage place for a year. Our things were safe & undamaged. I never had any issues getting in or out of the facility and the woman in the office was always pleasant & helpful (and usually has candy).

Susan help me find my phone good costumer service

Thank you susan for helping me very nicely ,professionally ! Shes so kind ! AlsoI love their lowest prices around and the storage cleaned ! Best service! b up !

Moving can be hard. And sometimes storing your valuables is not as easy as it seems. You have to factor in cost, convenience, availability and a multitude of other factors. With all that being said, Sue and her staff at iStorage have made our difficult situation much much easier. Seamless in fact. The space is terrific. The cost is lower than most storage facilities in the North Suburbs. But by far the selling point, as I mentioned earlier, is Sue. She truly values you as a customer and will work with you in any she is able to help make your transition a tad bit more pleasant. By far one of the greatest people I have worked with within the service industry. Thank you Sue. You are the absolute best!

Susan was very helpful and knowledgeable.

Susan is awsome, shows professionalism with compassion. Big Thanks

Friendly staff. Sue the manager was really helpful taking care of a door problem. Convenient and fairly priced.

Sue did a great job in answering our questions and efficiently helping us. She was very professional. We are long time customers and have two spaces, one since 2003, one since 2006. Ben and Sally Perks

I was warmly welcomed , Sue was outstanding in her service. She took time to give us options, clearly reviewed the process of entering our code and provided us with helpful suggestions to meet our storage needs.

I've been a client of this iStorage for a few years. They are very helpful as well as it is one of the few storage unit providers I feel comfortable with and trust.

Sue helped me very much 5stars for this lady very friendly and helpful

Sue is a terrific manager. Prices are reasonable and the customer service is great.

I had a wonderful experience with Sue the manager at Glenview location. Really knows her stuff

great service and space for storage.

Amazing customer service, very caring, make sure she can fit your needs. Very very polite !!! I wouldn’t chose any other storage for my needs!!! Definitely rate her a 10. She’s always professional, and does exceptional well !!! Ask for Sue she’s the manager and the best one there!! I’ll always wait for her if another employee is working!!!

Prices are unbeatable. Friendly, helpful, courteous and puts the customer first.

The cheapest storage facility around. After having used the facility back in 2013, I needed to rent a storage unit again. I shopped around and decided to come back, not only because it is the cheapest, but it is the cleanest and climate controlled as well. Sue, the manager, helped me along the way, as I took a couple of weeks to check out other places and get my affairs in order. She checked her computer and price compared for me on the spot (without my asking) and she said she checks the competitors every day to ensure iStorage is the cheapest. But price was not the only factor. It is clean, well-lit, and secure. I feel safe storing my valuables here knowing there is an iron gate with access code entry and security cameras throughout the property. Also, Sue didn't pressure me at all trying to get me to rent a unit as soon as I walked in. That is very important to me and it made me feel more comfortable. Nobody likes a fast sales pitch and being pressured into giving their hard earned money away. Knowing my situation, she gave me her business card and gave me time to do my homework. When I came back today, we toured one building and looked at several units, and looked through another building until I found my perfect match. This is a big decision, so I thank you Sue for your patience. I'm glad I decided to come back here. Although I had closer options, the little further drive is quite worth it.

Updated review. I had to move to bigger unit and Sue was very helpful and gave me enough time to move items from 2 units into one. Great pricing and Sue is always available to answer questions. Awesome experience. Aubrey was fantastic and explained everything in detail. Easy process and great people to work with.

I simply wanted to check out some units, just to get an idea if this is the route i wanted to go, after talking to the lady at the front desk, the conversation right away took off as if we knew each other for years, which t me that is very important, she was very helpfull, and you can almost always see her working and doing something around the facility, i even wanted a bigger unit short time after i rented my original unit, she made that hasssle free and i felt no weight on my shoulders, very helpfull and kind lady, the facility it self is clean, and not run down, i truly do feel safe with my belongings there, iv been there for about 4 months now or so, and shes still always nice and greets mevwith a smile, so that wasnt just a sales pitch....and there fore, least i can do here is give her 5 starts!! THANK YOU!

Friendly staff and nice service.

Very nice and helpful

Very helpful and fast, was on and out in no time

Sue is very friendly and helpful

Simply the best

Susan was extremely helpful, kind and efficient. Clean and well kept storage.

Happy to store my property here. Great experience! Helpful in every way. Nice and friendly staff, Sue the property manager is wonderful. Clean facility, easy sign up and access!! My #1 storage place! istorage! #istorage

Great servive Susan is awesome

Unbelievable service- I've had to use a few different storage companies for different reasons lately in this area, and the service I received here was way above and beyond. I really can't believe it- I showed up with a reservation for my parents with movers, and she let the moving truck back and let the movers start unloading while we filled out paperwork inside. Don't hesitate, rent here! Best around.

Storage Manager is amazing, very funny and can multi task better then most. This will always be my first stop for my storage needs

I just rented here and I have to say Susan was a great help showed me the unit the fit my needs it was an easy in and out took no time from start to end. I have to say if looking to store this is the place great prices.🤑

This place has it all! -great service, quick, easy, secure and doesn't burn a hole in your wallet! If you're looking for a nice unit at a great price with excellent service, you've come to the right place! Thanks Susan!!

Great experience with Susan today! I was extremely satisfied with the way I was treated and the respect she showed me!

I stopped in to see some spaces and Sue was amazing. She is knowledged and very professional. She answered all of my questions. When I am ready for a space this location is on the top of my list. Thank you Sue.

Very nice, clean place. Excellent customer service.

Easy to work with, competitive rates, clean and secure facility

Friendly staff. Nice facilities and competitive pricing

I just rented the unit here at I storage and Glenview I have to say that sue took care of me and was very professional and showed me exactly what I needed

First of all i would like to say thank you to the manager Sue for all her help and made moving process so easy for me :-) She was so kind and professional. facility and storage unit are clean. I highly recommend this location, if somebody looking for storage space. Thank you!

I love istorage, they are very helpful and understandable about ur needs.

Hidden fees

We looked at several facilities. Aubrey was super helpful and facility was well maintained.

Very friendly service

Great experience! Aubrey provided wonderful customer service!

Rented a space at Simply Storage Glenview for a long time. Since Aubrey has been the manager, I looked forward to paying for my storage. She is alway pleasant, professional and just nice to deal with. Always smiling with such a nice personality, I hope Simply Storage appreciates what a wonderful job she does and how well she represents your company. The next time I need extra storage, I will go back to see Aubrey. Thanks

Great ! It was pleasant to communicate with the manager. All the issues were solved very quickly.

Friendly and good Service. The guy name Ali was really helpful.

Aubrey was very helpful and professional.

Aubrey is great

They gave me a great service I really recommend this place it's nice and clear

Great Service!

Highly recommend this place great price on storage and they will work with you and help you. Aubrey is fabulous. The Customer service is excellent. Unusual these days. The property is clean and well maintained. I've used 2 different storage companies over the years and this experience by far has been the best.

Great service and staff(Mr.Ali) is very friendly. Clean and well organized.

Great location and service.

Very low price and great staff!

I had excelente experience with Aubrey Iwanicki.

Front desk, aubrey, is very nice. Good prices.

Good storage good service.

nice place good reps highly recomended

rent it today . great service,thanks to Blanca

Great service, great staff, great prices!

Cody was very nice and professional would recommend to anyone needing storage

Had my stuff here for quite some time. Unit was clean and the staff were very polite, helpful, and professional every time I came to make a payment. I highly recommend them.

Really nice, friendly, and helpful! Expedite

Friendly and fair. Units in good shape. No hidden "gotchas." Recommend.

This a very awesome place and Audrey is a nice person and pleasant and very detailed.

Aubrey Rules!!

Very efficient and the staff is amazing !

Good experience, great service. I found Aubrey especially energetic and engaging. She is a great asset to your organization.

Great facility, amazing management.

This location is cheaper than renting in Chicago proper, and the staff are lovely. My stuff had a great 6-year stay. :)

Very nice facility and follow up from the staff. Aubrey is an amazing lady.

Great service and options - I have done business here multiple times and the experience is always great!

Great storage space. Very clean

Everyone at the facility is great!!

Nice place..have it for years

The best working girls at Simply. Very kind, hard working, beautiful inside and outside. Good job Aubrey, Trencess, Sakiya, and Irene! Thank you!

Friendly staff. Not expensive storages. Carpet inside buildings it wasn't good idea because is dirty :/

Awesome customer service!!

Great service and very helpful!

You guys are awesome!!!

Great people , very helpful

Great customer service

Helpful staff!

Reasonable rates, clean, climate controlled and a great staff!

I totally had a great experience at the storage facility in Glenview I start a few of my things for the dealership and Ashley was outstanding helpful and answered all my questions and I would highly recommend anyone for storage solutions to call Ashley right away

Very nice and clean facility. Nice and helpful staff. Definitely recommended!

Fantastic service...very clean! Much recommend over any storage facility!

Clean and quiet units in a safe neighborhood. Aubrey was incredible kid and helpful. I highly recommend them!

Aubrey is the best staff of this storage. Neat and clean facility. Very cheap. Highly recommended..

Great customer service

Great customer service!!

Amazing experience, great people, clean units!!!!!!

Very pleasant service

Aubrey is awesome!

Great people and great prices! A+

Very convenient and helpful when ever needed, clean, and privet area. Location is great aswel. Staff members are who make it a 5 star experience. Thanks guys

Super clean. Aubrey is friendly and efficient. Recommended!

Clean units and great customer service especially Aubrey! Highly recommend! 👍🏼

Clean, well lit, some units are carpetted, easily accesssibe, elevator always worked, kind and competent management of the facility.

Clean. Staft are great

Totally impressed with the facilities and fast service. Clean facilities and good office hours. Employees where very professional and supper nine. Handle paperwork with a breeze.

Great service and a great property. Clean and the lighting is great! The hand carts were a huge help!

Great experience great people and service P

It great nice facility good customer service

Great service, Aubrey was wonderful and easy going. Great job!😃

Aubrey is the best manager I have ever dealt with !!! She makes my day every time. This place is really highly recommended if not for the location and affordable pricing - AUBREY MAKES IT WORTH EVERY PENNY !!!!

These people here are awesome ... I was looking for a 10x15 unit and a small unit of 5x5 heated one. I made a reservation for two units. Aubrey called me right away and have a brief discussion of the units... she informed me that Thom will take charge of me if I might checked the units... the next day Thom was there and he showed me the units and made a final reservation for the two units... for the time of my move in at Simply Self Storage, Jason was there to do all the paperwork that needs to be done... overall I can say you guys are also SIMPLY AMAZING... you guys helped me all throughout with my units... nice working with you guys...

It was a very convenient place and customer service was amazing!!!

Helpful employees and easy process!

Very helpful, competitive prices and willing to work with you. Highly recommend them.

Great customer service at this store, excellent facilities, they offer moving suplies. And great prices!

It was amazing great service from ashley

Ashley Aubrey Jason and James are great and helpful!!!! Amazing customer service!!!! Thanks soooooo much!!! Way to go simply!!!!

Ashley Aubrey Jason and James are great and helpful!!!! Great customer service!!!! Way to go simply!!!!

Ashley, Aubrey, Jason and James are great and helpful!!!Great customer service!!! Way to go simply!!!

Staff was great !

Went in to check out the facility and was blown away with the representatives at this location. Ashley, James, Aubrey and Jason were all very well educated on the units options and very sweet. Excellent customer service.

Great costumer service!

Great service !

Lashandra was great! Very helpful, extremely friendly. Thank you for your help! Appreciate it.

Very good experience.staf was very polite and helpful.specialy Aubrey.

No complaints. I started paying 17$ per month (plus 9$ insurance) for a climate controlled 5x3. They did raise the price (I think across all units) 3$ while I was there, but I can hardly say $20 per month is unreasonable. Aubrey works the front desk and is very cool, but I don't know that that matters much when you're choosing your storage needs. A thing to know is that you need 10 days notice to move out. It didn't cause trouble for me or anything, it's just a thing to know.

Aubrey is always helpful. Nice job

Awesome facility and staff

Went in to get some boxes just started moving. Manager Aubrey was friendly and helpful. Will definitely be back when it's time to get storage.

I came in to get some pricing and help with picking what size would benefit me most. Aubrey was the manager who helped me. She was amazing. When it comes time to store, this would be the place.

Best Service ever

After searching for several self-storage places in the Glenview area I happened upon Simply Self Storage. I ended up speaking with a young gentleman named Tim, and he was more than happy to answer any questions I had. He was extremely helpful, gave me advice and very professional. Great customer service goes a long way and Tim more than delivered. His eagerness to help was my deciding factor to use Simply Self Storage in my up and coming move, and I would like to personally thank him for all of his help.

These guys are awesome. Service is the best. Love 'em and higly recommend!

GREAT EXPERIENCE AND GREAT CUSTOMER SERVICE!!

Great service! Very helpful and friendly! Totally worth every dollar!

Great prices and wonderful service from Aubrey and Tara. Always clean and well lit.

Great service!

Clean and well lit. Nice service, nice managers. Great prices!

Good customer service and friendly. Clean with new surface on lot. Fair rates.

best place ever !

Clean facility. Great location. Very nice manager. Highly recommended

Renting space at the glenview location has been great . Their greatest assett is definetly Aubrey !!! She is always helpfull and does everything with cheer and a smile.

Best experience ever!!

Dealing with Aubry is amazing. She is always cheerful, energetic, and helpful. She always maintains a professional demeanor and treats everyone like family.

Give Aubrey a raise.....

Awesome service from Aubrey!!! Thank you so much for making a simple transaction entertaining!!!

Great facility!

I love Aubrey, she is so helpful and accommodating! Knowledgeable and expert in finding my needs to get my moving and storage. The place is temperature regulated, which is hard to find at a good rate and clean with...great lighting!

Great place to keep your awesome things you love but have to store. Friendly employees, the property is clean and feels safe! Times of operation and gate hours are awesome as well.

Only at Simply Self Storage for three months, but Aubrey made sure we were well taken care of from start to finish. Her dedication to making sure we were happy with our stay shined through on each stop. The complex allowed us great access to our unit and the facilities were always well managed and tidy. We felt that our unit was secured and didn't have any issues. I'd highly recommend Simply Self Storage Glenview to anyone looking to store their belongings!

Thanks for all your help Aubrey! We'll definitely come back the next time we need storage.

Great service!! I've used them twice and will go back again if/when needed.

Aubrey is very energetic, friendly, and helpful with customers and makes the renting process a smooth one.

Aubrey is very helpful!

They are really nice. Customs server is great. And very friendly.

Aubrey is fabulous to work with. Always very helpful and goes the extra mile to find answers. When i do move out of my unit i might have to come by to say hi because i will surely miss her.

Great experience thanks for everything!

Aubrey was very helpful and explained everything very clear. We've had awful rush rush experience before at different storage facilities. She was even helpful with my toddler (entertaining his fascination of dinosaurs) which made the process easy!!! Love her!

I was very happy with the clean well lit facility. Themanager, Aubrey, was a well spoken, knowledgable a very friendly. I felt that my belonging were in a safe , affordable and accessible storage facility. I highly recommend using Simply Self Sorage-Glenview.

Aubrey is amazing at what she does, great customer service, great personality and i always leave with a smile on my face after each interaction at simply self storage. She helped me since day one. You guys rock because of aubrey! Thanks aubrey!

Awesome customer service and clean units

Great customer attention from Aubrey! Great prices!

Great customer service, very clean, Aubrey is FANTASTIC !

Great customer service from Aubrey, very patient!

Toured the facility today. I was disappointed in the size of the units and they were very different than listed on the website (smaller). I was impressed, however, with the customer service that I received from Aubrey. She was very knowledgable and friendly, and she made a point of trying to find something that would fit my needs.

Great guys