This is possibly the best facility i have ever been to, very clean, great prices, and Cory was super helpful and informative

Cory was super helpful to my mom who rented yesterday and would recommend this place for any and all storage needs because he was helpful in breaking down the process and making it easier to understand how it all works

They have awesome prices, a mad clean facility, and the new manager, Cory, is an absolute charm to work with! From the moment I walked in, the service was top-tier, and Cory went above and beyond to make sure I found the perfect solution for my storage needs. The entire process was smooth unlike most other places, and I truly appreciate the attention to detail he had. Highly recommend this facility for anyone looking for reliable storage options!

Cory has been a breath of fresh air throughout the stress of having to move constantly and then to having to store items while looking for another place. He’s so sweet and is super helpful. We’ve rented here for a long time and I have never met someone like him. It is truly an honor to have someone who honestly cares and is willing to answer a multitude of questions. So thank you so very much to that young gentleman.

I have to say I've been very disappointed with I Storage not acknowledging my personal insurance. Went into the office and was fortunate to meet Cory for the first time. It was a relief to speak to a professional who was able to correct a problem that was one big headache to me. He deserves a promotion.

Kirk was most courteous, and thoughtful. He anticipated our every question. I felt assured my stored auto would be well watched over and secure.

Nicole was a gem in helping me transfer to a different unit. It was a joy working with her.

Great experience everything went smoothly by Nicole. She was terrific.

I came by to ask about the storage and the lady in the office Nicole was so nice and patient explain everything to me and she explained how important to have insurance to protect my items

Well managed and secure facility. Was able to retrieve my access code without any hassle after business hrs. Sue was very professional and very helpful with questions I had.

iStorage is a fast, easy, and workable way to store things quickly, assuming they have the space for you. I'd use them again

Sue is the best, requested to switch to a different unit and she took care of it quickly for me. Give her a raise!

Susan was great

Sue is the best!! So helpful! And always responsive to us customers.

Very nice location. Sue is a delight!!!

Adam made the process quick and easy. I literally arrived at 4:00pm, and was out by 4:15pm. Super nice, and a good worker. I highly recommend this storage unit.

Super easy to book and rent. The staff were very kind.

Incredible!

I had a problem with not being able to get into my storage unit. The lock on it was not my lock. I contacted Susan Hoffman who is the person taking care of this business. She was extremely helpful and pleasant and went above and beyond in helping me. With her help I was able to put on a new lock. Susan is efficient, willing to help, and remedy any problem in a most kind and caring way.

Just rented 2 units with Sue and she was great

Unfortunately I am forgetting her name, but there is a manager there who was really helpful to me at the end of last month. (She works at another location, too.) She really made it easy for me to get things done at the facility. The facility itself is OK, but it takes a good manager to make it really good. Thanks.

Great customer service from Sue, she was very helpful in helping me ring prices and she’s very knowledgeable

Sue is always there when needed! Facilities are decent and secure. Thanks again!!

Sue was very kind and understanding. Very professional!

This place is great. Sue is phenomenal help me out I highly suggest.

Great storage. Kach was great. New customer and everything was terrific!

Was moving to a smaller spot and needed storage this was not only the affordable but also most professional spot to set my stuff. The staff cared alot about getting g me set up and always friendly when I stop by to grab a thing or set thing which is saying alot compared everywhere else I looked!

Kach is great! Very attentive and responsive.

Nice guy, really knowledgeable and very helpful.

Great experience storing here! Kach is on-site and is very friendly and helpful. The premises feel very secure and my unit is spacious and climate contolled. Really glad I found this place. Thanks Kach!

EDITED: This is the only storage place I’ve used that has gotten better over the years. I truly appreciate Nick’s help finding me an even better space to rent. The app for access is a game changer for anyone that rides a bicycle or walks. Thank you! I miss Nick. This place has gone down hill since he’s left. There’s no working gate so security is non existent and the place is filthy.

We needed a place to store our boat outside in end you was very helpful and gave us great customer service!

Nick the property manager was awesome. He was there to help and answer any questions we had. Definitely recommend iStorage for all your storage needs.

so far, great!

Nick is amazing! He went out of his way to explain everything to me and even came down to my storage unit to make sure that I understood how to work everything out. I highly recommend the storage unit and Nick is the best!

Very good experience gathering information and renting a storage unit. Nick was very informative and helpful with the process.

Not perfection but they do great job at everything I need

Nick made it very quick and easy for me to rent a unit this week. It was painless and that’s exactly what I was looking for. Nick also steered me to a better location in the building than I had expected. Thanks, Nick!

I have been abused by various organizations purporting to safeguard my electronic equipment and household goods so many times BEFORE discovering this gem of a company that "skeptical" does not quite capture my attitude when walking back to the point where I would catch public transportation after a quality experience with Sean at the Enterprise® rental just around the corner where I had just returned their car, I discovered, for the first time, iStorage, Highland Park. You should, too! "Proactive" does describe Nick and Sue! They actually listen to the people who rent from them. AND they have WI-FI, so that functioning in their space is convenient and cost effective for the active businessperson.

I had an urgent issue and needed to have some documents sent to me for an audit. Nick answered my email off hours and quickly provided me with everything I needed, well ahead of my deadline.

Nick was very helpful and patient we where looking and choosing storages!

Had a wonderful experience. Nick was very helpful! Doing his job the best!!

Great customer service! Also a great facility for moving vans, plenty of space and a turn around.

Excellent customer service

Expensive

I wanted to rent a unit to store some building materials while I work on my location. Kirk, the man who helped us, was very friendly and down to Earth. He explained my options and shared his services and what was available. He had a great personality and was fun to chat with. He explained that units were not air conditioned, so we could not store anything if they couldn't handle non climate controlled units. The process of renting the unit was quick and easy, but access is limited to the hours of operation. For me that was perfect. The storeroom is clean and the units are too. Overall, a nice facility that served its purpose as needed. FYI, while we were moving our items, one piece of glass broke. Kirk helped us clean it up and dispose of the garbage which was pretty nice of the guy.

Excellent front office help by kirk. Facility looks well organized and clean. Great instructions to complete lease quickly.

The officer manager was so helpful in obtaining my spot. I appreciated his quick and courteous response to my inquiries. Thank you again Kirk!

Extremely easy to secure a storage locker at a reasonable rate. One phone call, then stopped by the facility and the onsite manager was outstanding (interrupted his lunch but he took care of me). Plenty of room in a 7x10 space to assist in our downsizing from house to city apartment. Easy access and safe environment.

Great experience. Manager very helpful and friendly.

Kirk made the rental process easy I appreciate that!

Kirk was extremely helpful! Our indoor climate controlled unit is exactly what we were looking for.

Very awesome and so fast to get me in the unit!~

Kirk is wonderful. So helpful.

Friendly staff excellent communication great location.

Kirk was great to work with, he showed me the unit I was renting, answered my questions and got me out of office quickly. He delivered what he promised.

Kirk is wonderful to work with..

Easy to navigate. Clean. Friendly staff.

I am a new RV owner and I needed help with finding an appropriate place to store my vehicle. Kirk patiently explained all of my options and provided kind advice and assistance with choosing the alternative that best suited my needs. Many thanks and appreciation to Kirk for making this experience a pleasant and effective process. Sincerely, Maggie Scheinman

Kevin (local manager) was very helpful. Corporate website was a bit clunky and unreliable. I reserved (at least I thought I did) a unit online, but the reservation didn’t go through, so I lost the online price ($10 less/mo), and had some trouble getting through by phone. But the ultimate price still was reasonable and the unit looks clean and safe. 2020 addendum: Rented here again this year. Website still clunky and phone assistant made some mistakes, so we ended up with three units rather than one, but local manager Kirk was excellent, and straightened it all out painlessly.

Stopped in to check on a spot for a trailer. Kirk could not have been nicer to deal with.

Easy, Kurt the Manager very accommodating.

Really helpful attendant. Easy location for me, very close to the highway.

I had the greatest experience with this storage place and i'm looking forward to using the facility. It's pretty easy for check-in and moving in. When I showed up, the manager of the store, Kirk checked me in. He was super friendly and gave me a little tour of the facility. He really went above and beyond to know more about me and help me where he could. 10/10 would recommend. Totally a 5-star experience.

This facility has been great from the beginning. Not only is Kirk very responsive to any needs we have, but I also feel that he keeps a close eye on ALL activity and that that our stuff is safe here.

My interacting with Kirk was so pleasant. He was patient with all my questions about after hours access, and helped me to a way to remember my unit number and how to get to it. He was patient while I read through the long paperwork. Unit looks clean and quite ready to use.

We just rented a facility. Kirk was friendly and helpful. He made the process so easy. And, compared to other local facilities, this is very reasonable.

Kirk the property manager is amazing to work with and super helpful

Amazing employees

Kevin and Jim were excellent to work with. Smooth process. They held a storage unit for a week until I could get there and take care of things. Great guys to work with!

Ease of signing up and close proximity to home and unit

Stored my motorcycle. James helped me out finding the perfect unit. I will be be recommending this storage facility to other friends.

We received a exceptional service , good price , definitely recommend this place .

I thank you for the quick service, the excellent service. We were provided with the Kevin Griffin service. I recommend to everyone.

When my movers arrived at 1Storage Self Storage at Highland Park, all went well. Easy to get the truck in, parked properly and easy to access the 2nd floor via elevator and my storage. I had obtained my code and made my way up the day or so before, so had everything down pat! Kevin the Property Manager was there on moving day to answer any questions I had if needed. Definitely recommended this facility!

Ease of rental from nice people

This facility is great and well run by the onsite manager Kevin. He is attentive and very helpful. I believe the facility to be safe and secure and well patrolled and secured. I highly recommend it.

The staff was very helpful!

So accommodating and helpful. Worked with us on size of unit required. Called when I mistakenly left my driver's license Thanks. Kevin

Great staff and knowledgeable, was just in to look at the storage lockers and compare, made it very easy, everything was clean nice looking, I’ll definitely be going back

It’s reasonably priced and it’s convenient for our needs.

Responsive and flexible. Thanks!

great service. Very quick response for all questions i had. Thank you Kevin for all your help

Smooth so far, location and price are very good.

We have had a great experience at iStorage! Everyone has been super helpful, the facility is very clean and it's in a very convenient location! Having iStorage definitely made our move much easier! I recommend it highly!!!

I wish everything in life was this easy.The staff was helpful and courteous.The facility is clean and easy to work with.

The store manager was great. I am very happy with their customer service skills and I will highly recommend people to store at IStorage.

Chris is the manager at this location and is extremely helpful. One difficult thing is that if you need to use the dolly to transport your things, it is hard to get it from outside the building up and over the threshold into the building. I found it better to leave the trolly inside and then carry my things inside to place them onto the trolley. There is only one trolley, so during popular times, you may have to wait for someone to finish loading or unloading before you can use it. Also, the outer door to the building does not respond well and you need to manually encourage it to open and close.

It was. Easiest place to rent a storage locker. I got great service from James. He helped me figure out what size Storage locker I needed. Great experience.

Clean place

Got only part of the review...Ali was very thorough and endured I fully understood the arrangement.

Highly recommended! The experience was great and the facility is clean. The drive through feature is great! The manager Barb was very helpful and the entire process from viewing units to setting up the lease was very quick and easy.

I went to get packing supplies last minute. The manager there was extremely helpful and got me everything I needed. I would definitely recommend this place.

Chris was patient, helpful and friendly. The facility is good and easy to access. Registration took about only 15min and I wasn't sold anything I didn't need.

Good prices

Had a great experience getting a unit from Simply Self Storage. Employees are friendly and helpful, and we're able to answer all my questions and took the time to be personable. I feel that my stuff will be very safe here! Would recommend to anyone.

Chris was extremely helpful and very friendly. He gave me a tour of the facilities and I was thoroughly impressed! He took the time to answer all my questions and gave me a good look around. Thank you for your great service!

Great Staff, Easy to do business with and nice availability. The only thing they are missing is movers to load my stuff haha.

Sam is a delight. Very knowledgeable and a clean facility. Recommend

Great facility nice and clean excellent job highly recommend.

Easy process. Very helpful staff.

The people here at Simply Self Storage were great. Very accommodating and helpful.

I have always used Simply Self Storage whenever i need to get a storage unit. Simple move in and move out procedures. Never had an issue getting a unit. Staff is friendly and helpful. Highly recommend and the prices are totally reasonable.

Sam was a pleasure to work with. Showed me the various options available and I rented one within a half hour. Excellent experience.

Sam wonderful guy. Very good property manager.

Excellent staff--very responsive, cooperative and polite. Jen the manager is always easy to deal with, and Sam B seems to be particular attentive and helpful.

Jennifer was awesome to work with. Highland Park Millwork will definitely use you guys again. Thanks again.

I found out about this place on Google. Great customer service, clean facility. Easy to find, right behind Jewel. I am looking forward to working with them.

Very friendly and efficient this location is super and the unit was clean and dry

Friendly Staff, immaculate!! Very professional. I'm a Realtor and Im very picky

They store my stuff and Jennifer and Bianca are very friendly.

Great service!

Jennifer is reason enough to rent here. Prices are competitive. And second month free is nice.

Absolutely loved it, Jennifer was awesome. Great atmosphere, clean, and professional...

Called and got great rate. Showed up no hassles. In and out. Jennifer was great

Nice, clean property! Friendly service!

Storage was reasonable priced, clean and staff is awesome! Only complaint is that freight elevator repair issues need to be addressed.

Great service. Sam and Jennifer are fantastic. Sam is a great golf cart driver.

As a Professional Organizer, I emptied a locker for a client. Overall, the locker is satisfactory. Staff is very nice to work with, space is well lighted and easily accessible. My only suggestion would be to have more than one flatbed cart for people working at the lockers.

Great service, great prices. The manager is very helpful. Wonderful experience.

Jen is the nicest person I've ever met, she's very pleasant to do business with

Jennifer was great at the front desk, fast check-in and I'm ready to store stuff here for awhile!

Jennifer was really helpful and very friendly. Will definitely recommend this place to my friends.

It was a deeply emotional experience ;p Personally, this place is great! Jen is awesome! Highly recommended!!

This is an excellent facility with wonderful staff. Clean, secure, easily accessible. The staff goes out of their way to make you feel taken care of. Highly recommend.