Best place to get a storage and the manger is the best to deal with

Went in and Reva was wonderful! Best customer service experience I have had in a long time!

I cannot express the appreciation I have for this location. Reva ALWAYS takes care of me and is very patient and understanding!

Reva is exceptional! Mark

Great experience and front desk support!

I’ve rented units at this location several times, as well as another iStorage location in town. I would choose this location over others for a number of reasons, such as great prices and unit options, security, easy access, and exceptional customer service from Reva. She recently saved the day when I immediately needed a larger unit than the one I’d rented. I was already on site with a moving van and hired movers with me, and she was able to quickly swap my unit to accommodate the extra space I needed.

Walked right in and stated my needs. Reva immediately responded and we were on a golf cart pronto looking at units. Done pretty fast with lock and all. 🤩

The manager, Reva, was very knowledgeable and very helpful. Unit was clean and the size I needed.

Great secure facilities, Reva was very helpful to accommodate my movers and their large vehicle(s). Definitely recommend !

I really appreciate the above and beyond attitude I receive. Thanks again.

Reva was a great help. Very understanding and knowledgeable. I would highly recommend this place!

Reva was extremely helpful and patient. She answered all of our questions and made it easy to know what you’re getting and what your options were. She runs a tight ship and made the process smooth and enjoyable!

Units are clean and well marked. Location is great with it being easy to get in and out of. And the staff is excellent.

Great service and clean units . Highly recommend

Reva was excellent! It was a very pleasant experience. East location was so easy to work with and so nice. Could not have been a better experience! I would definitely rent from them again!

This storage facility has been very accommodating and has great prices. I’ve had great experiences with Reva at the front desk. She’s always been super helpful and friendly!

Reva- with the speed extra strong.. we needed three but only got two.. last second she came in adding us one.. thanks for your support

Onsite manager did amazing!

Storage simple

She has a beautiful property I just love her sunflowers & she was really nice & very helpful

I needed 2 storage units immediately due to moving van being late and my house was sold. iStorage was able to get me setup in a matter of minutes. Their phone support was amazing and pleasant to work with. They even stayed on the phone to help me pick the 2nd unit near the first. The next day I found a new mover and iStorage refunded my money since I didn’t use the units yet. If I ever need storage again, I will absolutely use iStorage!

NICE PLACE TO RENT!! Office personnel is amazing. Can't go wrong renting here!!

I’ve used this storage facility for many years. Well priced, good facility lighting and constant on site security, and friendly staff. I recommend the East Central location.

Great facility and staff. Makes things easy.

Great service

the best service from Rieva.Reva was so kind and helpful and very pleasant. ❤️

The store manager, Reva, was amazing! She was extremely kind and courteous! The move-in was very easy, and the facility is very clean and we'll taken care of. Thank you!!

Clean units and premises, helpful and attentive staff, great location.

AWESOME service!

Looking for storage in the area, and the Manager was so kind and helpful. When I am ready, I will rent storage here!

Reva is very helpful in everything with storage.

Amazing service, was very helpful in explaining everything

I needed a small space to store boxes between moves. I tried to reserve it online but it didn’t seem to go through. I drove to the office and Mrs. Reva had me and out in less than 20 minutes. This is my second time renting at this location.

Reva helped me out yesterday with resolving a credit that hadn’t hit my account. She resolved my issue and has always taken care of me when I have had issues.

Reva is always kind and willing to help!

Great location and customer service!!

Reva was very knowledgeable, professional and helpful. I asked if I could see the unit before signing up and she quickly replied “sure”.

Reva is always polite and helpful!!!

Reva is awesome!!!

Great property. Rena the manager is awesome.

Reva has always been very helpful with all of our storage needs. She has been helpful to answer all of our questions in a timely manner. Istorage is a clean and well-maintained storage facility.

Fantastic customer service. Clean and well managed facility.

Reva was very friendly and helpful. She took the time to show us multiple units. She gave us information about storage that we had not thought about.

Fantastic and efficient service in renting our 2nd unit

Reba is amazing! We have had trouble paying in cash at our location several times and at least 3 of them she has drove over from her location and taken great care of us in a very timely manner!

The lady who was working was very nice and helpful!

Thank you for your help, Reva!

The best storage location in Wichita. Very polite and friendly since the first day I inquired about space. Thank you for always being so caring.

Jennifer was really nice and helpful

Reva was super nice and helpful. Got me into a unit that fit my needs!

Always helpful, and Reva is the best! Our second time using this location and couldn't be happier.

Reva was a great help and a sweet lady! She had to help me a lot more than she probably should have, but she was very cordial about it. Even when I ran across the parking lot, crying her name at 4:59 on a Saturday night and the gates lock at five. Wonderful experience all the way around and I’m a satisfied customer so far.!

Riva is Awesome. I have rented three units from her over several years. She drove me around in her cart to make sure I was getting the right unit size for my storage. She made the renting process very easy....

Reva did an awesome job getting me set up with my storage unit!

Reva is fantastic!!!

I have had storage units there since December 2009. During that time I have never had a negative experience. They try very hard to make sure everybody's experience is good. In my case, they succeeded. Thank you again for everything.

Reva was very pleasant and professional. Always very responsive.

Excellent service. Front desk was very helpful and accommodating. Easy access in and out of unit.

Outstanding customer service, Reva was very nice and helpful and made the process of renting smoothly. The property is very nice and clean.

Awesome service

This property is outstanding, very nice and clean and the staff is excellent to deal with, Reva was very helpful and friendly and made renting a breeze.

Reva helped me get a unit super quick and easy! Great customer service, thank you Reva!

Very friendly staff, decent prices. Smiling faces every time I walk in.

Always a good experience. The person helping me today answered all my questions effortlessly. I will definitely use them again!

The best place to go 😁

Great staff at the istorage here. Very helpful when I had a problem with needing some tools. Three thumbs up.

The property manager Reva is a Star!!! She took me around to the unit sizes I was interested in and while doing so, explained how the unit grounds were taken care of , how the gates were coded upon entering and exiting , what the hours that management were open and that the hours of your storage unit were different than management. She was very , very patient , very well versed in writing up my contract and all about the lock , showed me how to use it . She was/ is very proud of this storage facility. She works very hard to keep it fine tuned and seems to enjoy all that goes with it. It is also extremely clean and neat looking inside and out. Very courteous. We need more like her, please!!!! Thank you, Reva for taking care of my questions and my storage unit!

Reva is AMAZING she knows what she is doing thats for sure, she knows what you need if your tell her what you are storing, and she is very upfront with you!!! Go to her she will be honest with you and help you out ALOT!!!

Reva is awesome. She takes care of the facility and keeps her customers! Love having her store my stuff. Always so friendly!

Such kind staff and they make it very easy to get everything set up!!

ÀWESOME !!!!!!!!!!!!

Rental process was quick & easy. Reva was amazing, it was raining out & she still had no problem taking me around to see several units. Excellent customer service, clean & dry units, clean & secure grounds. I would definitely recommend to others.

Nice and clean storage unit. Very polite and accommodating management!

It only takes a few minutes to reserve your unit, pay and get your gate code! Units are clean and convenient!

I came in as a new rental customer and Reva was so helpful giving great information and service. Thank you

enjoyable

Great staff! They are very friendly, helpful and informative.

Our storage unit isn’t at this location but our site we are at was closed early due to staffing issues and I reached out to this location and the agent on staff R. Powers was so helpful and Reached out to a manager and got permission to come to the location where we were at so that we could pay our monthly storage fee, I can’t say enough great things about her and it was greatly appreciated❤️❤️

My parents house was severely damaged from the Andover tornado on 4/29/22 and without knowing what’s next. I started to make plans. I searched for storage units to take my parents items that could not stay in the house. iStorage came up in my online search. I was able to book everything online with all the instructions with no issues. We found out the restoring service crew working on the house was going to pack and take everything to their service crew storage. I had no idea storage was going to included with the post clean up. I called iStorage and asked them if I could cancel my reservation/lease that I signed up for two nights before. The iStorage customer service was outstanding. If I ever need a storage space in the future, I would definitely come back to iStorage. :)

Great customer service. Reva was very friendly and answered all our questions. Very clean facility and prices are very decent!

Everything was a positive. Would recommend friends

Our rep was wonderful.

Very helpful. Answered all of my questions

Was perfect!

Great customer service! I started the process online but the rental agreement form was frozen/not reading my signature so I called the help line and they were very kind and helpful told me I could just sign in store and assured I would get the same price and promo as I found online. Got to the office and the woman was very friendly and showed me to my unit. All around great experience so far.

First time renting a storage unit. I tried to rent a unit online initially, but was unable to complete the necessary paperwork online, I called the 800 number and they weren't able to help, so I had to physically go to the facility to finish it. Staff were very friendly, excellent senses of humor, and helpful. The units are clean and affordable.

Reva was incredibly helpful and sweet with helping my husband and I on our adventure in finding a storage unit for all of our stuff! The facility is nice, clean and well maintained, as we can see. :)

Great and easy!!!

Reva did a amazing job. Easy in and out!!

Great place. Super helpful. Secure and clean. Reba was friendly and very service oriented.

This was the first time for me to use a storage service. The process was explained thoroughly, the staff was pleasant and it was an uneventful process.

Mari was extremely helpful and quick with us getting a unit. No hassle at all 100% recommend for anyone looking for a storage unit

I am very impressed with Reva and the customer service she provided. She took the time to answer all of my questions and didn't hesitate to show me how to work the login at the gate. The grounds are well maintained and the units are very clean. No doubt I will recommend this facility to others. Thank you, Reva!!

Reva will take amazing care of you for all your storage needs!!

The person who owns this location is great. She was very nice and knowledgeable. Additionally she had some good advice to give. The only downsides are the digital communication offered by iStorage is pretty bad and the rate increases. Phone calls are not always answered and it is difficult to get ahold of anyone but this is likely a corporate issue. The increases in rates is to be expected as everything seems to be getting more pricey but they kinda dropped it on me today, my first day moving in, that my monthly was immediately going up next month.

Very nice place and very friendly and helpful staff. The unit is very clean and in good condition.

Reva was an absolute gem, she is an absolute star in every way. I will come back to iStorage again just because she helped me with everything so quickly and efficiently.

Process was very easy. Only took about 15 minutes to get everything setup. Facility is very clean and secure.

Had little time over my lunch break and they were able to get me in, review the agreement, see the unit and answer my questions before I needed to get back to work! I did the online reservation, so they knew who I was when I got there. Couldn't have gone faster! Thank you!!

Angela is the best! Very nice and helpful staff! Large and clean units!

I have rented here for years and the service and current manager are great. She is always checking the property and making sure all is secure.

Excellent service, clean facility, quick check-in as a new customer.

Easy access no issues

Great service!

Good

Clean facility and Jasmine was incredibly helpful. Very happy.

Jasmine at the front was very wonderful. She assisted getting me a storage unit and the paperwork was extremely smooth. Excellent customer service and a great experience.

Super nice staff and clean units

Nice space and the representative was very helpful even while adhering to COVID-19 health procedures.

Extremely friendly & helpful staff. Front desk lady always has a smile on her face!

Desirae was very knowledgeable and helpful in my storage needs. I needed a 2nd unit as my father was in hospice & needed to move furniture out to make room for a hospital bed & other equipment. She had the forms ready to sign so I could do things quickly. Really like that there is indoor storage for household items so they aren’t baking in the Kansas heat. Very clean & organized. Highly recommend this storage company.

Desiree was very friendly and showed us different units to ensure our needs were met. Very clean office and storage units. Would highly recommend. MILITARY FRIENDLY!

They worked extra hard to get us the best deal possible. Jasmine and Mandy are very helpful and kind. I recommend these store units over anywhere else 🙏🏻

Super friendly staff. Great people to work with. My climate control unit is always comfortable and rodent/bug free

Very pleasant and helpful staff, units are well lit, clean, and my stored items looked as good when I took them out as when I put them in. I followed their advice to cover the floor with a tarp, which was important because when I moved everything out there was a little water under the tarp that apparently had come up through the cement floor.

Quick and easy! Both Angie and Marcella were very professional throughout the rental process. Very clean property.

What superlatives or accolades can I add, that haven’t already been penned by so many people rating her (and their experiences at iStorage on E. Central in Wichita)... than to just say that Angie is awesome! She’s always so kind and easy to chat with, either on the phone or in person, and she makes the entire rental process quick and effortless. The facility itself is clean, well kept and maintained, and secure.

Pleasant experience. Angie was very kind and knowledgeable.

Nice Clean Facility. Friendly helpful staff. Easy access & good Security! I would recommend this Facility if you have Storage needs on the East side of Wichita!

The manager is a very nice sweet lady! Staff was always helpful- I got reminders of my upcoming bill. And a polite phone call if I was late. Any info I passed to them, they did note on my account so I didn't have to repeat myself to other people. My unit was located in a climate controlled secure building. I never worried about weather or vandals ruining my property. I would recommend this storage facility to anyone.

Well maintained and managed facility. The staff is always helpful and professional. The reason I moved out is because the rental rate jumped by approximately $80 a month.

I worked directly with Angie, the on-site property manager. She was extremely pleasant to work with, always smiling. I needed a storage unit for an eviction and wasn't sure how long I would need it. She was very accommodating, never pressuring me. I would recommend this facility to anyone needing a storage unit. They have a very clean location, and very friendly personal. Thanks again Angie, you were great to work with!!

Had a great hassle free experience. Clean and secure units. Angie in the office was great. Highly recommend this facility.

Highly recommend this storage location. Awesome customer service & storage units are very clean and nice.

Angie at the East Central location was so great to work with. She was very accommodating, her service is superb!! I would recommend to anyone to go check it out and meet Angie.

Signing up and gaining access to my storage unit was exceptionally easy and fast.

Awesome staff! Felt at ease from the time I walked in the door.

Great service and nice units!!

I’ve rented three different units from this location during the past five years. I had a climate controlled unit and two 10x20 units. Very nice and safe facility. Always clean and well maintained. Staff is professional and friendly. I was very happy with the level of customer service and the overall facility. Easy to get in and out of the units and facility. No complaints.

Angela is very helpful and great to work with. Great location with easy access!

Nice clean units and friendly Staff.

Quick and easy to work with, easy closing process.

I am very impressed. The staff is very friendly and helpful. They followed up to my online inquiry and were welcoming when we stopped by. They even gave us a tour. The facility is very clean. I would recommend this facility if you have storage needs.

Great experience! We have rented storage units on several occasions and will go back when we need storage again! Clean, safe, easily accessible, and a great staff!

Very knowledgeable staff.

The IStorage in East Wichita is a great facility. We rented a climate controlled room. The facility is very clean, has security cameras and security codes to enter into the storage areas. Manager Mrs. Angie is very friendly, kind and professional. If you are looking for a storage facility I highly recommend the IStorage in East Wichita. Just ask for, Mrs. Angie she will take great care of you. 👍👍👍👍👍

Made the process very fast informative and painless. I do think monthly charges are completely ridiculous but sometimes peace of mind cam absorb an outragous monthly rental price

IStorage was a quick spot to pick up some boxes, Angie was helpful in making sure that I had everything that I needed, so as to not have to make another trip.

Angie provided excellent customer service. Was in and out!

Thank you for the kind fast service. Josephine was awesome

Angie was extremely helpful and nice. They provided us with everything we needed. So impressed.

Lots of extra fees, but nice facility and great service.

The staff is always friendly and helpful. The facility is very clean. Angie made the contract process very easy!

Friendly and helpful staff

Josephine took great care of us! It was quick and easy!

Wonderful people, clean units, fair price, month to month. Climate control, secured location.

Great Service!!

Great Service. Would highly recommend this location.

Staff was friendly and helpful. Units and office were clean. Very accessible and secure.

Tiffany was great! She was friendly and helpful. The facility was clean and secure. Great experience!

Josephine got me through the set up process quickly. Really appreciate her help with answering my questions. Good facilities.

Very helpful and the indoor storage units are so nice and clean!

Angie was very helpful and quick with all the paperwork.

We had storage unit with iStorage for just over a year as we moved from Wichita to Florida. Any time we ever had to call in regards to our account Angie was always pleasant and incredible to speak with. When we thought we were going to make a trip to empty our unit a month ago, she personally called her regional manager to get us a 1 day extension so that we would not have to pay a month's rent for just one day.. I can't thank her enough for her level of service and committment to her customers. It is because of her that I would absolutely recommend istorage! Thank you Angie!!!

Great reservation and very courteous, knowledgeable, and friendly staff.

Manager very helpful. Computer system was slow but got it to work. Unit works fine- fits two pallets perfectly.

Great price

The storage unit that I rented was clean and seems to be secure. A password is required to enter the building and there are security cameras at the facility. The management and staff are helpful and friendly. I have observed them walking through the facility checking the units as they said they would do.

I would like to take this opportunity to commend and praise the work of Jeni, mgr. of the east branch. She is very conscientious and customer oriented and in today's business world that's #1! Her customer service skills are outstanding. She is a credit to iStorage! However I have a complainant I would like to share. A week ago Monday I received a notice of a rate increase. I called Wanda Brown at your corporate office in Kansas City. I left my name and phone number and the reason (rate increase) for the call. I received no call back as of today (August 8), I called Thursday, receiving voice mail. I have been renting at 12515 E. Central, Wichita, Ks. for nearly 10 years and pay a month in advance. I'm very disappointed in the lack of response and unprofessional businesslike attitude of iStorage. Thank You, Mickey DeHook

My family has a storage unit in your facility, jennifer fields at your east location is the best . She is very helpful , knoledgeabeable and courteous. I will definitely send all friends and family there in the future. Thank you so much!

iStorage East ICT has been wonderful! The staff is very helpful, the facility is clean, and the prices are reasonable. This is one part of our move that has gone smoothy. I would recommend iStorage to anyone.

I used this place for almost a year storing my goods as I was moving around with the military and in basic training and AIT. The staff were more than helpful and absolutely amazing at managing any issues I had. Thank you for going above and beyond and I definitely recommend this location. Very clean, climate controlled available, and lots of great safety features to ensure my belongings were secure while I was away!

Very clean property. I was in there this week and the office was being remodeled. The property is not very old. They even just repainted the entire place.

My family and I have used Security Sefl Storage off and on for several years. It's always clean and easy to access and the people are friendly and very helpful.