Very friendly and professional staff. We needed a unit quickly with unexpected death and they were super accommodating & made the process so easy.

Great customer service! Very clean storage unit.

Great service!

Amazing customer service with a smile.

Renting a unit and the experience has been seamless! Great location and very responsive!

It is rare these days to get good customer service. Jennifer was knowledgeable and efficient. Best customer service I have had in years!

Jennifer was very helpful

Jennifer was so nice and accommodating! She explained everything from the get go and was super nice!

Jennifer is super helpful and the location is great

Very helpful and professional

Great service very helpful of pick the right storage space for my liking!!! Highly recommend!!!

Service was out stamding real real good!!

The property manager Jennifer is amazing! So helpful and thoughtful!!! cheap price for quality storage!

Jennifer was amazing

Great service and easy to access

Really speedy help

Had an issue with reader not accepting my gate code, simple call got it fixed.

👏🏼👍👍👍🫵🏼🎸🤘

I just reserved a unit . Not moved in yet

The only storage is I storage. Very friendly customer service which made the process seamless. Could not of had a better experience anywhere else as Cynthia was very helpful and funny, which is the perfect combination or being the best, thank you so muchCynthia.

Very rapid response, good service abd food location

I just started using this storage and it was very easy to set up online. My rate was going to go up shortly after and I called them and they were able to fix it and credit my account even

I had a great time with Mrs.Cynthia,thank you for all your help.

Secure and safe storage facility. They made it very easy from day one with all the paperwork and access to storage. I would definitely use their services again.

We came to get a storage unit and got one. Prices are not expensive and pretty nice units. Cynthia helped us out and we appreciate her help.

Great place to store your property. Cynthia was super helpful. And Jennifer is always ready to go the extra mile!.

Great friendly welcoming environment Jenifer was a pleasure to work with

Needed to cancel two units and add one. Cynthia was very helpful and very professional. We had it all done in record time!!

Amazing customer service. I had the pleasure of working with Cynthia and she is an asset to this place. She was so welcoming and helpful. I felt very comfortable and she assured me that my belongings were safe. I also met the property manager that was so very helpful as well. Not only did I enjoy the experience but I also enjoyed the conversation. This is a great team of people. I recommend if you need extra storage to try this place.

The location has the best staff. Jennifer and Cynthia go the extra mile to help the customer. I stopped in for some information, watched them working with a customer, and was very impressed. And when I asked my questions, they took the time to address every single one. I will definitely come here and recommend anyone else that needs storage to come to this location.

Cynthia is truly an asset to your company. She is a problem solver and brings back the true meaning of Customer Service. My transaction went from a mundane average deal to a more economical combination that serves my need so much better than I thought possible. I was able to witness the same level of professionalism when she handled a phone call from a customer. Unfortunately, this type of service is becoming more rare in business today. Thanks, Jim.

Cynthia was the one who helped me with a lot of questions and billing confusion when I couldn't find anything through the direct line. She was beyond kind, understanding and so sweet! Got my confusion cleared, my questions answered and came out of the call so upbeat! Give this woman a raise!! She really deserves it!! Thanks to her I'm not gonna take my business anywhere else. 🏆

This facility is awesome! Thank to Jennifer and Cynthia for all your help.

Jennifer was spectacular! Helped me out when I definitely needed it the most. Will always get storage here

Great place to visit customer service was great Cynthia was very professional and understanding to my circumstances. She's a keeper

Jennifer and Cynthia are very helpful and knowledgeable and helped me break my lock after I lost my key and made the experience hassle free! Give them a raise 😁

Jennifer and Cynthia are very helpful and knowledgeable and helped me break my lock after I lost my key and made the experience hassle free! Give them a raise �

Very helpful staff, clean area and had everything I needed to move my stuff in easy

Great ladies and super helpful!!!!

The customer service was exceptional to say the least. The process was speedy 10/10 recommend

Cynthia was so helpful and worked efficiently to help me.

Jennifer and Cynthia were the best

Long term renter here at this facility! Very happy with the level of security, cleanliness, convenience and the way the property is professionally managed.

Moving can be chaotic, but storing my belongings at Istorage was a breeze. From the very beginning, the staff was incredibly helpful. Jennifer helped me find the perfect unit size for my needs and patiently answered all my questions. The facility itself is top-notch. It's clean, well-maintained, and secure. I always felt confident that my belongings were safe. Overall, I couldn't have asked for a better self-storage experience. They get 5 stars from me! I would definitely recommend them to anyone looking for clean, secure, and affordable storage.

Easy to work with. Jennifer is very polite & helpful

From our first phone call exploring location and costs to rent a unit to store furniture for 60-90 days to our in office experience renting the unit, all of our questions were answered in a kind and professional manner. The management team here is top notch and we highly recommend you look no further than iStorage of Wichita!

Jennifer was a very nice and understanding person she helped correct a mistake that was made with no hesitation and was very nice

Jennifer is the best! Go see her for storage needs! Best customer service!!

Knowledgeable, helpful, professional staff. Unit was clean and dry.

Great service! Spacious and clean units, easy to access and secure.

Very easy set-up! The staff are accommodating & informative. They called to check in after I made the reservation to see if I had questions. The units are well maintained & convenient.

As expected. Easy to access and convenient.

Jennifer is a agent for I storage. She like to relate to your situation and over stands your situation while painting you a picture of your greater potential situation and the outcome. She is very hands on. An all out great sales person, I storage is the place you want to go to for great services with Jennifer.

Great location. Friendly staff.

Thanks Jennifer ❤️‍🩹

Jennifer was very helpful! Good prices and safe storage.

Answered the phone promptly, got me a deal on my unit and gave me several options of the units she did have available. Fantastic service!

Friendly helpful staff. Clean facilities.

Some of the best customer service I’ve ever had. The nicest services and that Jennifer pottorff is the best in the biz

wonderful price. wonderful service! all your storage needs in one place :)

Great place to store belongings

Jennifer was amazing and took care of all of our needs. If you need a storage unit come see Jennifer!!!

Real helpful

The space is kept clean, management is really friendly and helpful, prices are reasonable. Locations feels safe and secure.

Great place to store your stuff. Jennifer at the front desk is very helpful!

Jennifer was very helpful to help us decide the correct size unit we needed. Explained all the details, rules and requirements and allowed us to ask questions . Jennifer is going to take the time to blow out the unit also before we add our items. Thank you

Jennifer was exceptional to work with. She’s very helpful and quick to respond to my requests. Thank you so much!

Property Manager Jenifer was amazing. Helped me find the correct size storage unit!!!

This place has been amazing! Jennifer was fantastic, very easy to work with and she did it all with a smile!

Knowledgeable, polite, and professional.

Jennifer was very nice and helpful

Jennifer was very professional and knowledgeable about her property would recommend

Very helpful

Jennifer does an excellent job! She is very freindly and helpful!

Pleasant and professional

kim and jennifer were absolutely amazing and very helpful and very professional!!!!

Jennifer is amazing hands down needs a raise

Had a unit here for about 3-4 years! Never had any issues. Loved that it was gated and I had personal code to come in and out as needed! Convenient location!

Jennifer is AWESOME, she keeps the property looking absolutely amazing, I love walking into her office it almost feels like home, she is so helpful and kind would recommend 💯%

Jennifer was a great help with our storage needs

Jen rocks

Jennifer is a rock star manager! She’s always willing to help and knows her location and tenants well

Jennifer was very knowledgeable and very friendly! Answered every question I had about renting. Would highly recommend this storage facility!! Go see Jennifer for your storage needs!!

Jennifer actually cares and she is so amazing!!! So trustworthy

jennifer is the best

I had amazing help from Jennifer!

Jennifer is amazing. She helped me straighten out a bunch of storage issues. I highly recommend this storage property!

Jennifer was amazing with helping find the perfect unit to store my belongings would recommend renting here every time

Nice and easy to work with. No complaints

Mrs.Jennifer is awesome ! Great customer service !

Jennifer was very helpful , accommodating, and very efficient.. I highly recommend using I storage At 1701 North Rock! And the storage and property is clean ..

Jen was great

Jennifer was so helpful in getting our unit figured out. She went above abd beyond! Thanks so much!!

Jennifer was great with customer service

Jen was awesome!!!

Jennifer is by far hands down the number one most respectful caring considerate concerned meant from the heart won't stop until something is figured out or worked out with you works with you she's just an amazing person there's no other words to say it I would have never in my life expected to be treated with such Grace and respect I can say hands down that I will never go to any of the storage unless it's this one right here and she's the manager so once again thank you so much Jennifer I respect you on so many levels because you did nothing but help me and my children and our times of need and everything I just I love you as a person and thank you

Jennifer has been extremely helpful and professional every time I need anything.

Jennifer helped me so much during my storage process ! She is amazing and is the reason I stay with I storage

PERFECT SERVICE LOVE THEM JENNIFER IS AWESOME

Jeterra was very helpful trying to help me get my storage units open. However, we called Jennifer to come cut the locks. Jennifer has always been very helpful.

Pretty cheap

A notice for an increase in my rent was sent to my old address so when I called this morning to pay it was more than before. Spoke with Jennifer who came up with a solution to my problem by crediting my account $20 instead of me rushing to move my stuff out within two days! I’m moving late October so this really helped me out as I don’t have the space in my 1 bedroom apartment for extra stuff. Thank you so much!

Even though the customer service agent I spoke with gave me a unit that was too small, the office here helped me get into a bigger unit without any issues. Jennifer was extremely helpful, friendly and understanding of the situation. I'd recommend coming into the office to rent here just to avoid any confusion. Overall this ended up being a great place to use for storage.

Jennifer is awesome

Kevin is awesome! Great service, great location, and super personable. I got what I needed and I'm glad he was who I ended up with.

The sales manager was very friendly, knowledgeable and helpful. I wouldn’t go anywhere else!

Great to work with Jennifer. She was so easy to work with. Would do business with them again.

Jennifer helped me out amazingly with my rental process! She deserves 10 stars instead of 5!

Service was wonderful

Jennifer is so helpful and answered every question! Definitely a great place to go!

If you need a great place to store or lease Jennifer is your Girl! I feel secure storing my items with I Storage and not to mention the quick Customer Support whenever I need help! Also all my units have always been well maintained and clean. Would highly recommend.

Jennifer was a awesome rep at the facility great customer service and the property was amazingly clean I would recommend this storage facility over the rest

Jennifer is helping me so nice, is my second time, so that why l back again with people like her is nice to find to help

Great team

Jennifer was amazing!

Excellent

Highly recommend this facility.... Jennifer always provided outstanding customer service. I will iStorage for any future needs!! Thank you so much!

Jennifer is the Property Manager at this location, and she makes the move in and out process easy to navigate. She’s easy to get ahold of and returns calls quickly. Have not had an issue renting a unit here for over a year. Good location for storing on the east side-happy with my experience here!

Great customer service. Would definitely recommend iStorage to anyone looking for a storage unit. I came in not knowing what I wanted or how much space was needed. Jennifer at the Rock Rd location made the process of looking for a storage unit so easy.

Jatrra was very helpful..

She was awesome and knew her information off the top of her head. 10/10 and I love her locs.

Great customer service by Skylar. She did a great job of explaining all the different options.

Staff is always very helpful! The facility is well kept and organized!!

istorage rocks!! the rock location is the best, Jennifer makes it great!!

Jennifer is an amazing and property is clean and well maintained

Clean environment, nice storage areas, and Jennifer is awesome! Very helpful! Thanks again

Very detailed on pricing and gave me options! Friendly and outstanding customer service!

Jennifer was the greatest help Their security is great The property is in excellent condition

Great friendly service. Jennifer is pretty great

Jennifer was awesome, quick and efficient, and we found the locker space with the most convenient room. 10/10

A very good experience, very nice service.

It was fast, super easy, and to the point which is definitely at my alley so I was happy and Jennifer was great the property manager

We are very happy with overall experience of istorage and property manager jennifer really helped us with our doubts and she explained everything in detail and mostly super affordable

Our experience with Jennifer and istorage was amazing. It is a very affordable and super easy to store things.

Very good to store any personal and household items and the general manager Jennifer is so friendly and helpful.

Jennifer was extremely helpful

I have never had an easier process for looking for a storage unit. The staff has been incredible and easy to work with and so flexible with finding something perfect for me and my belongings. From the pricing to the tours, they truly work and care for your needs. I will always recommend iStorage to anyone and everyone moving forward!

I have never had an easier process for looking for a storage unit. The staff has been incredible and easy to work with and so flexible with finding something perfect for me and my belongings. From the pricing to the tours, they truly work and care for your needs. I will always recommend iStorage to anyone and everyone moving forward!

Jennifer was very very nice and helpful at the front and even helped jumpstart my car and air the tires up in the freezing cold! If you need any type of storage needs iStorage is the place to go!!

Jennifer was amazing! i booked online and my booking wasn’t what I wanted. She quickly refunded my $ and helped me get into the unit i wanted! Quick easy and very professional

Everyone at iStorage on Rock was exceptionally nice and helpful! I had a unit with them for a year and always appreciated the helpful reminders to pay my bill on time. Very easy process to open and close an account as well as pay my bill online or over the phone.

Had just what we needed. Easy to reserve on-line. Manager was very knowledgeable and helpful. Thank you.

Jennifer was most helpful and went above and beyond to assist. Would recommend this i storage

I rented there for years. Best storage facility to keep your property safe. Never had any problems. Staff always is great!

Jennifer was extremely helpful at the storage unit on Rock Rd in Wichita!

My experience was great ! Jennifer was friendly and patient while i chose a spot to store my boat ! 👍👍😃

Receptionist was clear and understanding of my needs and wants. I appreciate how patient she was when showing me the different units available. Storage was clean and ready for move in.

Have been renting here for a year and a half and will be here many more to come! Nice staff and well kept facility! Easy to work with!!

This was truly an amazing experience!! Jennifer is incredibly professional and efficient.. Greatest experience ever.!!! Thank you iStrage. .. Will definitely recommend this location.!!

Had issue booking with online but the gals in the shop got it sorted out and even gave us a 50% promotional rate that we didn’t have to begin with. Nice office to work with - recommend go into the office and not use online booking.

Great customer service and really affordable prices!

I'm so glad I found this place Jennifer was wonderful and helping me with all I needed clean place right size and affordable price and all the extras needed for a move

THANK YOU JENNIFER FOR THE EXCELLENT CUSTOMER SERVICE 😊 I appreciate your help today with my account.

Awesome customer service!

Istorage has really really really worked with me durin my hard times. This is not just a job for them, they truly care for us and our belongings. Stayin in contact with their customers has to be one of their best qualities!!! I recommend anybody and everybody to use them for short-term or long-term.

Moving and found i storage from the moment I got in the storage, Jennifer at the rock rd location was great!! Help me all the way until I moved things out by cleaning out some trash I had left behind!! Thank u for your service u deserve 10 stars!!

Jennifer is very helpful, and she will even notify you of when your payment is due so you don't forget!

Adam was great,. Got me what I needed and I was on my way in no time, thanks Adam

Jennifer was super helpful! I am moving to a new apartment and needed to move all my stuff pretty quickly. She showed me a couple different sizes units until we found one that would fit everything I have. The best part is she worked with me so I can have extra time to get all my stuff moved in! Thank you Jennifer! You are greatly appreciated!

Great pricing and customer service!

The manager was very friendly, knowledgably, & easy to work with

Perfect experience with Jennifer!! Fast and easy to get a storage. Thank you .

Very helpful and great customer service! Awesome prices.

Highly recommend this location for your storage needs. Jennifer is extremely professional, helpful, and friendly, making every encounter there a pleasant one. Great place to also purchase moving essentials, like boxes and tape, at competitive prices.

Great customer service. Very helpful with the renting process. Multiple sizes of units available and HIGH security. It’s hidden away in a great convenient location of the east side of Wichita. 5/5 would recommend.

Would definitely recommend iStorage to anyone looking for a storage unit! We came in not knowing what we wanted or how much space we needed and they were super helpful!

Thank you Jennifer was simply the best help!!!

Smaller than advertised, and was not told the gate code.

Amazing stuff. They did everything they could to help me out

this has been a great experience. Jennifer quickly and effectively covered all my needs!

Jennifer was very Pleasant and informational and we got our paper work quickly and started loading today!!!! We would recommmend IStorage in a heart beat!!!!

We had Jennifer she was super quick and easy.

Wonderful check was easy and quick

Staff was very helpful during the rental process. I would recommend using this facility

Jennifer was very great very patient come see her today and get your storage

The staff here is fabulous! Very helpful . Jennifer got us set up so quickly to move in

Good customer service highly recommend

Jennifer was very helpful and friendly.... highly recommended!!

This place is amazing! We even got there when it was almost closing time but Jenniffer let us come in and helped us and was so nice about it!! Efficient and friendly service!!

Anthony always looks out and keeps you informed and engages the customer's in a comfortable way he knows whats up he's been there for over a decade

Anthony was excellent in customer service.

Excellent customer service and very friendly. I've been really impressed with the prices, options, and accessibility.

So easy and affordable. We are grateful.

Great service! Got us set up with a new unit on Saturday in about 15 min!!!!

Great experience

Amazing! The manager Mandy was absolutely amazing, kind & so considerate!!! She offered my son snack, helped us switch to a bigger storage unit and waited last minute for us as well!!! I highly recommend this storage place!

Mandy did phenomenal she made me feel extremely welcome right from the beginning she took tons of extra steps to ensure that my needs were taken care of. I would absolutely recommend this place to anyone looking for a safe place for their belongings.

Person on duty was helpful and polite

Friendly staff. Made sure I knew all my options. Showed me multiple units to make sure I got what I wanted.

Mandy was incredibly helpful, professional and thorough. The units were immaculate!

Just needed a storage unit for one month while I transfer from an apartment to a house, Mandy made this process incredibly easy and took me to see the unit before I paid the admin fee! She was able to upgrade me from a 5x5 to a 5x10 free of charge. This was the cheapest place I could find storage in a nice area of Wichita! So worth it with no headache. Thank you, Mandy!

Mandy,the property manager at the 1701 Northrock Istorage location is extremely helpful and I find will go over and above to help the customer! She can answer any question and is friendly each and every time i see her. Mandy actually makes me feel like more of a member of the I Storage family than a customer! I would recommend her service and this I Storage location to anyone.

Great people, good prices, and clean.

Great storage

nice place and staff

Mandy be da bomb!

The manager is very nice and helpful.

Mandy, the store manager, has been really helpful getting a space for our RV. And when a smaller parking space came open she called let us know. Her public relations is AWESOME. I feel she is valuable employee. She is aces in our mind

Mandy was the person who helped me. She was the sweetest sales representative I have ever come in contact with in any business. She set me up with my storage and lock showed me everything needed to gain entry and exit. I had a situation where my car was broken into and the keys to my storage were stolen. I went back to Mandy and told her she went back on video surveillance for days looking for anyone who might have tried to gain entry and replaced my lock for me. She was such a joy to work with.

I had a great experience at iStorage! Mandy was super knowledgeable and made the process fast, easy and she had excellent customer service!! Thank you Mandy!

New manager is very accommodating, responsive and ready to help. We switched our storage unit to a larger unit and she made the process very easy.

Mandy was very helpful to get me a unit

Excellent customer service! Mandy was so nice and took care all our expectations

Anasia was really helpful .. she provided a great attitude which was wonderful and the property was nice and clean too !!

Anasia was very friendly and helpful in setting my account up. The facilities were clean and well-kept. I was very satisfied in the transaction.

Mandy is awesome! She was so helpful and efficient getting me keys and completing the lease.

Experience was very good. I signed up online, then was called the day I was to go rent it. She had all the paperwork ready to go when I came into the office. The only thing I was disappointed about was that on instagram it showed FREE the 1st month. I could not find it on my instagram and she said she was not aware of any discounts. Signed up anyway because I was needing it.

Could not have asked for a better experience renting my first storage unit. I reserved online and got a good price. The only thing I would suggest is to have the fees be more prominent on the website. Someone called within an hour to walk me through getting the actual unit the next day. When I got there, Marcella was the only one working. It was a Saturday and the first of the month. She was extremely busy, but she never lost her positive attitude. She helped every person as quickly as possible and made sure I knew that she was still working on my paperwork as she was taking calls and fielding other questions. Truly, she was phenomenal! We went to look at the original unit She was going to give me and when I explained the purpose, she took me to a different unit that was perfect. I cannot express enough the exceptional customer service I received from Marcella.

Angela was super helpful!

Once i figured out what size I needed the reservation online was quick and easy. I instantly got a email confirmation and a follow up call the next day to confirm and see if I had any questions. When I went in to view the unit the sales associate was helpful and the facilities were nice and clean.

The lady helped me quickly and even gave me a unit that was reserved.

Both Angela and Marcella were incredible. They were able to help me with my problem. They were very understandable, polite, patient, and helpful. Would definitely recommend this specific iStorage location with it's amazing customer service.

Very helpful and courteous. Seamless experience so far.

person at the store was very helpful and understanding of my unusual circumstances. they personally led me out to my storage unit in a torrential thunderstorm on foot and helped me park. storage unit is clean, dry, accessible, and seems secure. plenty of room for all my stuff, plus the "one cent rent" for the first month is just too good to pass up.

Very helpful customer service representative. Helped us find a great solution. Challenging situation due to vivid but it all worked out.

Marcella was great made the transition easy and fun. Loved the conversation

Great experience getting this setup. Quick and efficient

Great friendly service from all.

Josephine was pleasant, professional and low pressure. She explained everything clearly and provided copies of everything I signed. My storage unit was perfect for my needs. She gave me some tips regarding times to visit and told me that spraying for insects and pests are done routinely. I've never rented space before, but she made it very comfortable. My only regret was that I had hoped to rent for the year, but policy is month by month. I chose the auto pay option, so no worries! A good experience all around....

Very helpful

The property is clean and well maintained. Staff is knowledgeable and helpful. Couldn’t ask for more from a storage facility.

As well as being very accommodating, Josephine was professional and knowledgeable. We could tell she enjoys what she does.

Josephine was super friendly with helping us set up for the storage unit with affordable rates! Thanks a lot and would recommend to people moving or just needing a place to store items!

Angela was great helping me get everything set up. Very accommodating and generous enough to show me two different sizes and switch storage plans when I realized I did need a larger unit.

Angela's customer service is amazing and she is very patient. The site is very clean and well lit at night.

The assistant property manager Josephine was very helpful in helping set-up our brand new storage. The security here is wonderful, and the units are very affordable. I highly recommend anyone on this side of town that's looking for a storage unit to come here.

Have done plenty of work for this facility. Always been treated more than fair

Very clean and friendly location.

Staff is very helpful and accommodating. Most appreciated.

Angela is so helpful and efficient. I we have an issue she handles it quickly and cheerfully

Process was super quick and easy!

The manager at this location was awesome, very helpful and very friendly. Im really glad i picked this location after meeting her.

Angela does an amazing job, very personable and easy to talk with. The facility is always clean and well cared for and the storage units themselves are perfect. Lots of different sizes and climate controlled, they have all you’ll need.

Nice

They are very friendly and helpful ! They treat you like your family here !!

Great service!

Very professional & courteous in helping me. I really appreciated the property manager!

Reva was very helpful and provided great service!

Great service! Easy to afford! Easy access!

Service was great

Great customer service!!!!

Price is unbelievable! Very friendly staff and worked with us in a hurry..

Thank you. The site manager Angela was great. Very helpful and explained everything clearly. 5 stars

Nice store unit facility. Gated and clean, and the staff is very friendly!

Great service provided by Josephine. She was speedy but thorough.

Super super nice staff. Really clean facilities, safe area, and great prices!

Extremely Customer Service Oriented!

Great people to work with. Thank you Donna.

Professional and courteous staff! Storage space is clean and adequate for my use and helps me keep my home clutter-free!