Excellent customer service! Thanks again!

Excellent communication from sales staff, clean and secure. A good deal if you want to have a storage unit in old Arabi, Holy Cross or even Bywater neighborhoods. Also, ERICA is a dream of a manager. Great customer service and attention to detail. Their prices are a bit better than adjacent storage places.

Customer service was very helpful and friendly

Erika was an amazing host while I was there looking into getting a unit. She was very professional and seemed to have the place under control. I will definitely get a unit there in the future when I am ready to get one. I will also refer anyone I know that is looking for a unit to go there and get one with Erika.

Erica is awesome. Very pleasant experience

Rented multiple units here over the last 4+ years and had a great experience every time. I really like the beautification happening on the property since Erika has taken over! When she's done with everything else, you can usually find her watering & caring for her plants. This is a nice indication of the attention to detail she takes to the job and is something you like to see from the manager of the storage facility where you are renting! With all the large chains moving toward off-site management, it's nice to find a place like Southern Self Storage where you can get the help you need from Erika and her team if any issues arise. Highly recommend!

Quick and efficient!

The storage manager was awesome and very informative and kind! nice clean storage units!

Staff is very professional and the storage unit I had was in great condition. I would recommend to anyone looking for atorage to contact Southern Self Storage in Arabi, LA.

I love this place

Ms. Erika was and is an amazing representative! She helped us out and even gave us the best rates we could find! One of the best storages in Chalmette. Very sweet and nice people! I recommend them to everyone. My first day getting the storage was very stressful and I was having a very bad day but once I went in there they greeted me with welcoming arms and smiles and Ms Erika went straight into getting us into a storage in no time. All of the women who work there are great!

Four stars only because my unit was sold to someone else because a lock was not on it. Otherwise, the staff, security, and cleanliness of the property are excellent. The location is most convenient and 24 hour access is a plus.

Erika was very helpful. I’ve never rented a storage unit before and she answered all my questions. She took me to see available units and sizes. Would def recommend.

Accessible and clean. Professional and affable, Great management!

Tawauna was nice

The women who run this location are amazing. The day I moved in was stressful and Miss Erika made that experience absolutely streamlined and stress-free! The rates are great. The units are clean and secure. Everyone is smart, attentive and helpful! Tawanna, Emily and Erika all made this experience a positive one from start to finish and I highly recommend this place because of them.

You were there when I needed you.

It's a great place and people friendly

Very friendly

I gave 5 Stars because the attendant was very nice and understanding.... it was a blessing to have done business with her. Thank you very much for all your help

I’m very happy I went with Southern self storage. They are very accommodating and friendly, especially Erica who has gone out of her way to help me on several occasions. Also, the seven day grace period can be a lifeline when needed, nobody wants to lose things that mattered enough to put in storage in the first place. I highly recommend southern self storage!!

Erika was great for me. She was very kind and very helpful when I was trying to make the life changing, all important decision to switch my storage unit provider.

Great service. Great people. Great location. Erika took great care of me and my storage needs beautifully!

Fantastic, helpful and kind staff. Great units and place to store all of your needs. Been doing with them for years.

Friendly staff Erika at the desk was amazing and very helpful

Ericka she is very helpful always, she always provide to me an excellent customer service , Ericka really goes the XTRA miles on her job which she really cares at all.

Honestly love this storage location. Place is always clean and I always feel safe... Erika is honestly one of the most caring and hardworking people I ever meet.

Everything was fine and the worker was nice

Despite their system went down doing my rental the young lady took my word in rented me the unit.

Nice spacious clean units very friendly and helpful staff a pleasure doing business with this storage facility and a special thanks to the young lady that help me set everything up

Erica was very friendly and helpful. I was only calling for pricing but she offered to show the unit if I wanted to come in so I did. The overall experience was very welcoming and the process was smooth. I am glad I stopped in and rented a unit.

Professional and knowledgeable staff! Clean storage and surrounding area! Will recommend!

Was first time renting a unit.And mrs.erika a. Made the experience pleasent.She was professional and fun.thanks D.j

I really like Gabby.made the experience easy.thak u Gab. Momma Judy

Very helpful and understanding

Erika. Erika. Erika. You better pay her because she is good. Efficient, friendly, warm, super helpful and just all around great person to have as your customer service rep. I called a few places and she was the only one to pick up. The only one to go look outside in the heat to see if the unit had what I need. And the only one I stopped in and got a storage unit from!

The lady who assisted me was superb! It was a last minute decision to get a storage unit and she made my day much better. Sweet and accommodating. Little did she know, I needed that, especially on that day!!!

It was my first time to get storage for the stuff I had the price was very cheap and the service was very nice her name was gabby she explained everything to me and was very helpful I would tell anyone if they need some place to put there stuff to go here to self storage it's a great place and I no it would be safe and wouldn't have to worry about anything thanks gabby for helping me you was very helpful and nice to me I'm very grateful for y'all to have a safe place to stores my stuff and I no where to go when ever I need a storage place to go thank you all for being a safe place for my stuff

Erica was very polite and professional.

The process was so easy. Gabrielle was so sweet and kind. I would definitely recommend this place.

Smooth and easy process

Facility is very clean and the person in the office was very helpful.

Kelvin and Erica both made my move in experience informative and easy.

Kevin was great and got me taken care off

Awesome they will help u if u help yourself communicating it’s the key.

The service was very well mannered and genuine! The space was clean and just what I was looking for!

Went to check out about a possible unit and Erika was a big help super friendly and very helpful!

Came to inquire about a unit the manager was very professional and helpful! The whole process seemed very easy 100% recommend.

Kelvin and the rest of the staff make renting here a great deal. Would recommend to anyone needing storage.

Clean Facility and great service Kevin was very nice and helpful

The manager was so nice and it was clear he didn't feel well but made sure I want taken care of!!!

Nice staff!

Great storage great people

The experience was great 👍👍👍👍 Very nice people

This was my first time bidding on a storage unit. Southern Self Storage made this a very pleasant experience. The staff Erika and Kelvin we very pleasant and accommodating. I will be bidding on more units from this location.

The manager was very sweet loved his personality definitely would come back and recommend this storage 👍

Great rates and friendly staff. Highly recommend.

Amazing service, wonderful staff. Calvin was an excellent manager and helped me with all of my concerns and easily resolved all of my issues. If you need storage go this location immediately.

Great service

Best experience I’ve ever had and the guy that helped me was very honest and informative about everything

I would recommend Southern Self Storage Arabi to anyone in the area looking for a place to store their things. Kelvin, the property manager, was so helpful and attentive. He answered all my questions and took time to give me a tour of the property so I could see the different units.

Great service.

Top notch. Run very well, professional, kind, helpful. Kelvin has been fantastic and has been there throughout.. can’t say enough. Place is always neat inside and outside and pleasant to go to. Ty (and Gabby, I’ve spoken with several times now and has been excellent too). Would recommend in a second.

Great service 👏

Kelvin was super helpful! Wonderful experience!

Very friendly,nice people.

I love the courtesy, and attentiveness of the employee who assisted me. she also was very helpful and kind.

This is my first review I am writing and posting via google. I've never felt compelled or the need to post a review, regardless if my experience was positive or negative. Wow! Southern Self Storage of Arabi, LA is tip top when it comes to storage facilities, customer service, and overall piece of mind. The manager(Kelvin) of the facility treated me such respect, I felt as if I had been a customer for years and not just 3-months. Renting the unit was quick, seamless, and efficient. Closing out my rental was even faster. The entire staff(Gabby) is very friendly and highly motivated to help find potential customers exactly what they need, even if it is not at their facility, but a sister location close by. I rented and additional unit just because Kelvin made 1 simple phone call and was able to find more storage. If I could, I'd add a 6th star just for that. From day 1 of my rental Kelvin was very accommodating in allowing me to move my property into the unit a little bit after closing. Kelvin is the friendliest manager I have ever met and highly intelligent. I actually had to avoid Kelvin a couple because I knew, if I ran into him, I'd lose track of time and spend hours just talking about all things under the sun. There's a personal/friendly touch at this specific location. So, if you're looking for a storage unit(s) to rent, try here first. You will not be disappointed. He's a great person! Even better property manager! Copy and paste him; quick. I will definitely be repeat customer.

The manager is great. He cares about his work and the customer. I wish I could hire him!!!!

They have great service and quality storage

Very good. Nice people.

I recommend Southern Self Storage for anyone looking for a place to store their items. I had a pleasant experience with the manager, Kelvin, who was very attentive and answered all my questions.

The property is Very clean. The staff is really friendly. Also the property feels very secure.

I would recommend Southern Self Storage to anyone looking to store something. Kelvin the manager was a great listener and answered all my questions.

The manager Kelvin was very knowledgeable and helpful. He answered all my questions and even helped me decide which size unit I may need.

My husband and I had some extra furniture from our move and we needed a storage unit. We checked out a few places but the prices were just insane! Our last stop was southern self storage and I am really glad we stopped to check it out. Gabrielle helped us…she was friendly, knowledgeable and personable. She showed us a unit that was just the perfect size and the price was even better. I would recommend this storage space to anyone looking for a safe place to keep their things!

The lady at the desk was helpful and very polite

Gabby helped my mother get a storage unit that she needed. I love local place.

Great service and attentive staff!

The staff was efficient and professional, I feel as though my storage is in good hands.

Very professionally run. I spoke on the phone to Kelvin, and he was extremely knowledgeable and got me set up with the perfect sized storage. and the security cameras are so clear and precise! great price as well.

Mr.kelvin was vary nice and helpful and made sure I had everything I need.

I have a storage unit there. Very clean manager nice to work with

Kelvin the manager was very professional and knowledgeable.

Spoke with Kelvin on the phone after doing a Google search, his knowledge and expertise is what sealed the deal for me. He was very professional and personable.

I had a great experience with Southern Self Storage in Arabi with Kelvin. I highly recommend anyone who is needing storage to go with them! Kelvin was very attentive and answered all my questions.

Good service from the staff and in a good location.

Great service!

Great service as always thanks Kelvin!

Kelvin and Gabby were amazing. Property was A1!!

Perfectly good storage spaces and the lady who helped us was wonderful!

Quick cortesous service

Our service was excellent. The storage we wanted was immediately available.

Amazing staff. Had exactly what I needed. Simple paperwork process.

We needed a storage space for a few months and your facility was more than special. The location was great and the premises were clean every time we went there. The manager, Kelvin, was very helpful.

My experience was wonderful from the initial phone call to actually being on property signing my contract. Would definitely refer this place to my family and friends. Staff is excellent.

Quiet clean space for many of my storage needs

The call center was friendly but did not disclose all of the charges to rent. Kelvin made it all right and made me feel good about choosing Southern Self Storage.

Excellent treated me as if I was family.

Went to check on my best friend and got to see this location. WOOW very neat place indeed &secure too.

This was definitely the perfect choice for me! Kelvin was AMAZING to work with!

These folks are the kindest and most honest customer service operatives I’ve had the pleasure to meet. Flexible but fair, and always willing to work with you. I’ve spent decades in the hospitality industry; it’s always a sincere honor to be treated with such genuine respect.

Clean, safe environment, but Kelvin makes that place pop! His charismatic personality just keeps ya coming back for more. He works with his clients so they have the best experience possible. What an awesome place, and staff. Kelvin you are dynamite.

Kevin is amazing. He is the reason my experience at the storage is so great.

So impressed, I had to write. Customer service done right! I recently inquired pricing info at Southern Self Storage after reaching out to a few other places in town and was truly appreciative of the the attention to service I received from Kelvin. I’m used to being rushed about when I ask questions, but he was patient and kind, giving me the time to weigh out all my options and answered all my questions.

This has been the Best experience I’ve had with storage units!!! Very happy with the customer service I received! Awesome team! Highly recommend!!!!

They were of most wondrous help to me as I had to move out and couldn't find an affordable storage unit in my price range,but Southern Self Storage Arabi pulled through for me, and thanks to them I didn't lose anything I owned! Thank you, Mr. Kelvin Dixon, for being such a great person and thank you, Southern Self Storage Arabi, for being a great place to store things!

Good staff

Great service from the manager Kelvin at the Arabi location. He was very informative and answered all my questions. The location was also really clean. I had a really good experience!

I had an awesome experience at this location. I was coming in from out of town to put my son's things in storage. My flight did not come in until late Sunday night and leaving back out early Monday morning. The manager of this facility told me not to worry and that he would meet me at the location once I arrived. Sure enough at 10pm Sunday night I called him and he came to the unit, opened the office, filled out the paperwork, and I was able to put my son's things in the unit until he returns to Xavier in the spring. Job well done. I appreciate the thoughtfulness and willingness to help a person in need.

I highly recommend Southern Self Storage Arabi! Kelvin, the manager, was very helpful and answered all my questions. He went out of his way to make sure I knew the right size unit to rent. While I didn't go with them, I still highly recommend them as the best storage in Arabi.

Awesome and "patient" folks

Kelvin was so nice. And explained everything that I needed to know. Great customer service 👍

Thank you kelvin and Gina for taking time out for me. Good job guys

Very clean and secure. Ample space to get a big truck around the facility. The manager was very knowledgeable about the company, and polite too.

The Best Place to store your things safely. Manager Kelvin is very polite and does a great job keeping things in order. If i were ask i would recommend Southern Self Storage.

Great place to store all my belongings! Great customer satisfaction!

Staff are always helpful and attentive! Great, clean facility.

I had a wonderful experience. The manager helped me and he was very thorough with me on all details.

Friendly and professional staff. Clean and convenient environment

I experienced wonderful service here provided by Kelvin. Very appreciative! Will definitely be coming back and recommending to others.

I love being able to do business here. Trustworthy and reliable company. As an added bonus, Kelvin is always easy to work with and helpful when answering any questions I might have.

Thank you Gina, super informative! It's really refreshing when a business has good customer service!

The staff is beyond friendly, they put the best interest of the client first, and the manager Kelvin assures to follow up and keep you informed with openings, details, etc. Very excited to do business with them!

Kelvin is an awesome manager who directly took his time to help me understand the process while being informative and patient.

The staff are really nice 😊. And the place is really clean.

Professional and courteous service!

Gina explained everything I needed to know about my storage needs. Thanks Gina for being so very friendly and courteous of my needs. Diana Hammer

I ament i was lost. I did need a storage as well.i stop their for directions. Ms Gina was so helpful. I was so comfortable. She was so patience she showed me as many units as I wanted to see until I found one I wanted.she was very helpful. It was a nice experience.

Simple, budget friendly and good staff!

I Just Want To Say That Mr. Dixon Was Very Professional And Noted Every Important Detail. I Felt Comfortable And Thats A Plus! Thank You Again For Helping Me.

Gina has given my hisband and I the best experience in finding a storage unit for our belongings. She was very friendly and answered every question we had. I would highly recommend this place. Thank you Gina you rock!!!

Great service 👍

Amazing. Didn't mind walking to show me different unit sizes in the blazing sun. Really easy process to get in and out. I'm driving from uptown to used the 24hrs access storage facility. 50 bucks a month for a 5x10. My unit I was able to drive up no problems

Great customer service. Kelvin is patient and understanding. He is a great help.

Heidi was very clean fast and informative. No problems at all. Ask for Heidi when you call.

Southern Self Storage is the best storage facility I have ever had business dealing with. Storage areas are clean and well maintained. Staff is very helpful.

MS Heidi Guerra. Was very professional and very patient I rented a storage at the last minute at closing time Miss Heidi made sure all the paperwork was done properly she is very professional very nice and very kind and very patient if I ever had to rent again it would be at Arabi Southern Self storage unit through Miss Heidi Guerra Thank you so much Heidi for all your kindness 💞

Heidi helped me with all of my storage needs.. She was very professional

Thanks Heidi you were very nice at helping my family with the storage rental

I recently rented a unit here and the staff was very professional, especially Kelvin. He answered all of my questions thoroughly. Definitely pleased.

Heidi's the best

Excellent service and staff! Mrs.Heidi was very prominent , attentive, and answered all of my questions!

LOVE THE CUSTOMER SERVICE, FLEXIBLE PAYMENTS AND HEIDI GUERRA IS A REAL ASSET TO THEIR COMPANY SHE IS QUICK AND EFFECTIVE TOOK US NO TIME TO GET THE STORAGE AND ADD OUR PRODUCTS TO STORE. WE WILL BE USING SELF STORAGE FOR NOW ON.

When I called for information about climate controlled storage units, I received wonderful customer service by Heidi. She is knowledgeable, ,and was very helpful, while answering all my questions. Thank you, Heidi!

Great customer service, a little long on the process but once we got it right, good to go.

Very professional and nice staff. The location was well maintained and exceptionally clean!

thank you ms loraine

Very nice facility. Helpful and friendly staff that lives on site.