129 Rangeway Rd, N Billerica, MA 01862 129 Rangeway Rd
(978) 667-0946About this Facility
iStorage Self Storage Facility at 129 Rangeway Rd in N Billerica
About this Self Storage Facility on 129 Rangeway Rd
iStorage Self Storage in N Billerica located at 129 Rangeway Rd is your next storage solution! Whether you're in the middle of a move or want to declutter your space, we can help you achieve it! With excellent security and self-storage unit features, we will meet any of your needs. With a convenient location near the neighborhoods of South Chelmsford, South Lowell, and Billerica, you'll have easy access to all your belongings. Reserve online today or call if you have any additional questions!
iStorage Self Storage on 129 Rangeway Rd is all about providing safe storage for your belongings. From 24/7 security cameras located all over our site to electronic gated access with keypad entrance, a fully fenced facility and well-lit common areas where you can pack, arrange and store your stuff, iStorage Self Storage has thought of everything to help keep your belongings safe and secure.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units come in sizes such as 5x5, 5x10, and up to 5x15, catering to various storage needs. The 5x5 unit, ideal for those with less to store, can accommodate items like a dresser, a small bookshelf, and several boxes, similar to what you'd store in a small closet. For those with more to store, our 5x15 units are like a walk-in closet, spacious enough for a sofa, mattresses, and many large moving boxes, perfect for items from a one-bedroom apartment.
Medium Self Storage Units
Explore our Medium Self Storage Units, from sizes 10x10 to 10x15. The 10x10 unit, about half the size of a one-car garage, can easily store two bedrooms' worth of furniture – think nightstands, bedframes, mattresses, dressers, and a mix of medium and large moving boxes. Need more space? Our 10x15 unit, similar to a small one-car garage, offers ample room for three bedrooms' worth of items or everything from a medium-sized apartment.
Large Self Storage Units
Large Self Storage Units can be offered in sizes of 10x20, 10x25, and 10x30, providing ample space for larger items. The 10x20 unit, comparable to a standard one-car garage, is ideal for storing the contents of a small house or multi-bedroom apartment, such as full living room and kitchen sets, along with two bedrooms' worth of furniture. The 10x25 unit, similar to an oversized one-car garage, can comfortably fit a car or furniture from a medium-sized home, encompassing bedroom sets, appliances, and whole living and dining room sets. The 10x30 unit, mirroring a one-and-a-half car garage, is spacious enough to store belongings from a 5-bedroom house, including large appliances, TVs, sofas, dining and bedroom sets, and a substantial number of large boxes.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
I would not recommend this place to anyone I'm elderly I miss placed my lock key ..Judy wanted to charge a 68 year old man 50.00 dollars to remove my lock ...I explained to her I'm on a strick budget ...fighting cancer ..with a lot on my mind She could have cared less I storage also raised the rent after being there two months I chose a different storage facility Thumbs down I storage
Thank you Judy
Judy was the best!!!
Judy has great customer service!
Judy has provided exceptional customer service, gone above and beyond to ensure a seamless and enjoyable experience. She is attentive, knowledgeable, and genuinely cares about her customers, offering thoughtful solutions and excellent on following-up. Her professionalism and warm demeanor make her a standout, setting the gold standard for outstanding service.
Judy is great
Judy is fabulous!!
Great experience!!
Judy just made renting a 10x30 storage unit the quickest and easiest experience ever! She is super nice and personable i would definitely rent from istorage billerica again!!
Judy thank you for all your help
Judy is so awesome she was so helpful with the hole process ! Highly recommend
Lily was fantastic! Easy sign up
Judy is very knowledgeable and professional thank you Judy
Had such a positive experience using iStorage in Billerica for over 2 years. Judy was incredibly communicative and made the process for opening, transferring, and ultimately closing the storage unit when I moved so easy and seamless!! Great quality service, not that expensive, and super accessible. Unit was very clean and was a great option for me while I was in transition.
Judy's so helpful!! Great place!
Definitely recommend great people and customer service!
Judy was so helpful with this process, highly recommend
Great experience!!! With Judy
Thank you Judy!
Judy is doing a great job!
Thank you Judy
Judy Marcus is the most sweetest person. Straight to the point and very efficient!
Judy and Marcus were great🤗
Judy and Marcus helped me get set up with my new 10x30 unit. They made it super easy for me! Fantastic people
Amazing service, very friendly. Judy is the best!
Judy and Marcus. What a great crew. Very professional and very caring. I’ll always use this unit
Judy and Marcus are very friendly and keep the property safe, clean, and secure!
Marcus and Judy were great people and showed respect welcomed us
Great storage; Judy was vere helpfull!
Marcus and Judy in the Billerica location were extremely helpful. Definitely will be referring them
Judy and Marcus were Fantastic and very helpful!
Judy is awesome! So patient, so kind, and so personable!
Clean facility, great prices, and friendly service
Great service definitely will recommend
Judy and Marcus were very helpful
Thank you for your help Judy!!!!!
Thank you for your service Jodi 🙏🏼🙏🏼🙏🏼
Judy and Marcus is amazing!! My first time purchasing a storage unit and they broke down everything from prices, to size. Overall good people! :)
I'm an auction bidder and Judy was great
Thank you for your service today
Judy is always helpful with whatever questions we have. If you need anything she'll take care of you!
Judy was great!!!
Judy went above and beyond with getting me set up with my unit very happy. I would recommended to anyone looking for a storage unit.
Judy was amazing, long term customer!
Judy and Marcus were very friendly and helpful!
Thank you Judy for all you do
Thank you Judy for your help today
Judy was amazing. She is very helpful. She helped me with the information I didn’t not receive. She’s amazing, full of positivity and kindness. So glad I came to the office today!
Judy was amazing, she was extremely helpful. She has an amazing positive energy. And I’m happy I decided to stop by the office before moving in.
Judy is a pleasure and great service and always helpful
Thank you, Judy! Very helpful and clean
Judy at I storage was wonderful prompt and service was great I would 💯 recommend istorage for your storage needs
Judy was amazing and very helpful and knowledgeable and I will highly recommend family and friends thank you
Judy was awesome. And a major help setting everything up and giving easy instructions to the unit. 10 out of 10 recommend.
Judy was great to work with!
Judy has gone above and beyond thank you
Judy is amazing at what she does and recommend visiting this storage area.
Judy is helpful, informative, patient, organized and timely in her responses to inquiries or questions. Storage prices are fair and reasonable at this location. Facilities are clean and well maintained. Highly recommend!
Judy was friendly and super helpful. Made the sign up process really easy!
Lily was very helpful on setting up a storage unit for me.
Judy has been extremely courteous and very helpful with the move in process thank you
Thank you, Judy for all your help
Came out to help my buddy move some stuff around in his unit, I stopped in at the office to get some pricing for units, spoke to Judy and she was so helpful and kind, and the prices were great, this is definitely the place I am storing my belongings
Judy provided excellent customer service.
Judy helped me with locks thank you
Judy was great very helpful!
Judy and Nick have been great
Judy was very helpful as she answered all my questions for tax purposes. Have been doing business for a long time! She was very helpful with my new door thank you 😊
Judy is very helpful and good with her job. Clean facility and very helpful. Thank you for your help 🙏
Judy is wonderful to work with, very kind and professional. Thank you for all your help
Great experience in here. Thanks Judy for setting up a new light bulb for me!
Thank you Judy for all your help and nice to see you here after being away for 6 years
Judy thank you for everything you do and congrats on property manager of the year!!!
Judy and nick are amazing to work with. Friendly and very supportive
Thank you, Judy for all your help! Above and beyond
Judy's the best!
Judy does a great job managing the facility and helped fix an issue with my unit in a timely manner. She is very attentive to the happenings at the facility as well. Thank you Judy!
Judy was great, very helpful and efficient.
Awesome customer service from Judy! I look forward to renting here after such a welcoming check in!
Judy is very nice to work with very professional
Judy was awesome!!! Very helpful and fast.
Judi did a very good job. We really like the service
Thank you, Judy for all your help today
Judy was very helpful!
Judy was fantastic
Judy, was very helpful.
Judy loves what she does and it shows! Made everything nice and easy!
My first self-storage unit experience was made memorable by iStorage! Judy went above and beyond in explaining the move-out process, making it seamless. I would highly recommend iStorage to all my loved ones and friends - top-notch service!
Ms Judeeeee is theeee most mostest ever🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰😘😘
Judy is the best
Judy your amazing I love you so Much!😘❤️❤️❤️❤️❤️❤️❤️
Judy had everything I needed locked down. I was going through a difficult time in my life and she was able to help me tremendously!! Highly recommend!
Judy is just the best... so helpful and happy to help in every way possible .
Judy is the most professional, helpful, and kind employee, and I would highly recommend her services.
Judy an amazing employee. Always helpful!
Thank you Judy for all your help today
Judy thank you for help
Judy, thank you for all you do
Judy was very helpful grate and helpful
Judy’s the best
Thank you, Judy
Thank you, Judy for your help
Thank you for all your help Judy!!!
Judy has been very helpful
Judy is very profesional thank you for all your help
Judy, have been a great property manager and an asset to your company and always helps me when I have an issue and I rarely have an issue thank you so much 😊
Thank you Judy! Great property and clean
Thank you, Judy for all you do
Property management is super helpful, friendly and great to work with!
Judy has been outstanding
Judy was very helpful
Judy, thank you for your help with signing up for storage today
Thank you Judy
Judy has been very helpful and cleaned the unit for me 😀 and FMF
Judy, was extremely outstanding, and that’s an understatement!
Judy is absolutely awesome. I have rented multiple units from her over the years, and have always been extremely happy with the service she provides. You cannot go wrong with iStorage Billerica.
Thank you Judy for all your help
Judy is the best
Thank you Judy for your help
Judy thank you for your help
Great ser
Judy is a great manager she went above and beyond through the whole process.
Judy has great customer service and very polite and friendly, definitely will recommend this clean property
Judy was helpful
Judy thank you for your all your help
Judy has been very helpful
Judy has been very helpful
Highly recommend
Thank you, Judy
Thank you Judy for your help
Judy is great
Thank you Judy fie tour help
Have had a unit here for a little more than 6 months very easy to get started. All the employees are very nice and knowledgeable, especially The manager Judy. She has been very helpful with noticing i forgot to lock my unit and even called to let me know before I left the property. Now I am upgrading to a larger unit and Judy has made changing units an easy process.
Judy was great and very helpful
Judy was wonderful in helping me setup for the perfect size storage for me.
Judy was very kind, very well specialized in her work, I am new to buying in that place, but they treated me very well, she is super wonderful. 10 out of 10, I would recommend it to everyone to buy in that place. I hope God bless you always
Judy is great
Best service around!
Judy was very helpful and professional. Thank you.
Thank you for your help Judy
Judy has been very helpful and glad to see her back
Judy was very pleasant and helpful to me
Judy has been great. I am a returning customer 😍
Thank you Judy :)
Judy was nice and helpful and definitely will recommend
Judy is great to deal with easy process
Had end unit near back of the property for a couple years. Critters were numerous and damaged my stuff. Make sure to seal all items in bins to prevent it. Cheap enough even with price increase over time. The privacy here is great and I never felt rushed to leave so I was able to take my time moving stuff. I got a newer climate controlled unit elsewhere for double the price now. Do yourself a favor and go that route unless most of your stuff can take the heat and possible nesting critters.
Judy was extremely helpful in getting us the right unit. the price is good for the area and the property looks very nice. was the best option given what the other alternatives were. am happy to be storing my belongings here!
Judy and Jen have been great help
Judy has been great
Judy has great customer service and a pleasure to do business
Judy was great
Not just storage but one great wildlife area. I get greetings from Wild Turkey & beautiful Deer. The area is very well maintained and a pleasure to visit when needed!
Judy is very nice and helpful. Thank you 😊
Judy has been very helpful and great service
Great customer service! Thank you Judy and Ez 🙂
Judy was awesome. She was extremely friendly and helpful. She made getting a storage unit easy and stress-free. Definitely recommend people going to istorage for their storage needs.
Judy was very helpful!! Thank you Judy
Thank you Judy!!! Have a great day and hope you enjoy your St Partrick’s Day
Judy is always a pleasure and very helpful. Great customer service and a great storage facility.
Happy St Patrick’s Day Judy !!!! Thank you for everything you have done for me in the last 3 years. It’s been a pleasure
Judy was vey helpful happy st Patty's day
Happy St. Patrick’s Day Judy ☘️ Thank you for your great customer service!!
Judy was a great help happy st. Patty's day
Judy was very helpful
Judy was awesome
Judy and Jenn have been so helpful and helped me get my lease signed
Jen and Judy were awesome
Judy and Jenn have been very helpful
Jennifer and Judy were Very helpful
Judy and Jenn have been very helpful and great customer service
Judy has been very helpful and definitely will recommend
Judy has been so helpful and truly appreciate all you do
Judy was very helpful. I’d definitely recommend to family and friends
Judy was such great help and such a joy. Thank you
Istorage facility is awesome great customer service by Ezequiel and overall great storage
Amazing customer service and overall experience. Thoughtful, went above and beyond, efficient and my overall 1st impression and experience is amazing. Definitely recommending this place to anyone and everyone! Ezequiel was just Amazing and mindful of everything I needed making a stressful situation in life a pleasant experience. Best, Nic
Judy... I add my name to the long list of other people who very much appreciate the great customer service and humor! She's fabulous!
Judy was great
Judyw as great
Judy was great
Excellent service!
Ms. J was extremely helpful and resourceful.
Judy was a pleasure
Judy was great
Great service provided by Judy very friendly and professional
Just was such great help
Great service by judy and angel.
Judy is highly respectful, very polite as well as being very knowledgeable. Facility is well maintained, iStorage Self Storage is definitely one I would recommend.
Great service by site mgr.
Judy was very helpful
Very quick to set up online and use the same day. Easy access.
Judy was awesome and made everything a painless process.. I recommend anyone looking for storage needs, to come here!
Judy is awesome thank you
Judy is very helpful and very polite
Judy is awesome and great help
Judy was so helpful and friendly!
Judy was great
Judy did a great job
Judy was very helpful
Received great help and service by Judy.
judy was very helpfull and also provided a good service..
very good place and good service.
good service by judy i highly recomend this facility to anyone that is in need of a storage unit.
Judy was super helpful and pleasant 😊
Judy was great
Judy was great
Judy was great and very helpful
Judy was great
Judy was great!
Judy was so helpful thank you 😊
Judy is awesome. I came back from a previous tenant because she was great.
Judy and ellie did a fantastic job on helping my boyfriend a storage
Judy was awesome
The manager Judy was SUPER helpful, kind, OVERALL AMAZING!!! She explained all the available options and cost as well as offered all the best options and willing to walk me threw the site. She was kind, understanding, and patient with me, as well as helpful. SHE TRULY IS AMAZING!!! Will recommend all my family and friends to her!!!!
Judy is the best
Great customer service! Happy to work with them.
Judy has been training me. She is an expert trainer who is very thorough and professional.
Judy has been very helpful
Judy was so friendly and nice
Judy and Phil were great help and friendly and helpful
Judy and Phil were great help today thank you
Judy and Phil was great help
Judy has been great help, especially with the lease. Thank you
Great to be able to complete process online. When I had difficulty w/signature process (using mobile device), manager (Judy) was ready to assist, knowledgeable and very pleasant. I would definitely rent at this location in the future if the need should arise. Thank you!
Judy was so helpful
Judy was great
Judy was so helpful. Thank you 😊
Judy has been very helpful from start to finish
Super easy to sign up and Judy at the front desk was fantastic on move-in day!
Judy was very helpful
Judy was great help
Judy was great help
I went to put stuff no darley around. I don’t understand storage no darley ? I have to provide darley My own I pay To the storage, Only think price is great Judy help out well
Ladies in the office are great very friendly.
Judy is great
Judy and Eli were fantastic
Judy was very nice and helpful. Will definitely recommend
I called for a quote on some space and Elizabeth was so friendly and courtesy. Reasonable pricing and great customer service
Judy and Eli were very helpful!!! I’ll tell my friends about this location!!! Thank you!!!
Judy and Eli were very helpful I’ll definitely recommend to friends.
Judy and Eli were very helpful.
Judy has been a great help ! With great customer service and quick response I would highly recommend iStorage for all your storage needs.
Judy has been very helpful and has great customer service will definitely recommend to family and friends
Judy was very help
Judy was so helpful and pleasant today thank you
Judy was very helpful and will recommend
Judy was great. Fast and easy and will recommend
Judy was great. Thank you for your help
Excelente
Had a pleasant experience in this store. Judy was very friendly and very informative. The property was very clean and secure. I will definitely recommend it to my friends and family. Thank you Judy for all your help see you soon.
This was the first time I have used a storage facility, and the manager Judy was SUPER helpful! She explained all the available options and cost as well as walking me through the facility. She was kind, understanding, and patient with me, as well as helpful. I’m glad I decided to choose Istorage as my storage facility because I feel safe and comfortable with where my belonging are. Thank you Judy for easing my anxiety about the storage of my belongings! Would recommend to anyone!
Went in to ask some questions about storage and see what was available Judy was so helpful and kind would recommend to others thanks for being so helpful
Needed a unit same day. Kerry was super helpful! Glad to have found iStorage.
Although I like the convenience of the location and having extra space, the only thing I could explain that I'm not extremely happy with is the fluctuation of the rental rates. I was not honored to sign up rate for more than even a month. And my rate went up before I even hit the 5-month mark. By the time I hit the 7-month mark it went up again. We have a guy with a unit across from us, that is even larger and he's only $20 more for that larger unit. I'm not sure at one point somebody came by and put a storage sticker on my lock.. I don't like knowing that somebody's fiddling with my storage lock. I didn't buy it there, somebody come and slap a label on it!?!? I'm hoping to get a larger storage unit and see what I can work out with the owner or manager. I myself have very opposite hours of the person that runs the place and therefore we have had a hard time with communication.. I'm not sure that I'm happy that I had to feel so aggravated with the situation and I'm sure I did not make the manager very happy either.. but I'm hoping that I can come back and give a raving review in regards to an upgrade and the price staying consistent for a longer period of time.. overalls every company has something set they can control in that they can't.. as a customer it's my responsibility to work something out and if it does not work to my benefit than to seek other ways of accommodating the situation.. ☯️♾️🍻🌈🦄😁
Judy is amazing!! She is so helpful and sweet!! 10/10
This was by far the best storage facility I have dealt with. Judy is definitley a 5 star manager and look forward to doing business with her in the future!
Judy was Amazing and she helps us with everything!!!! Great Experience!!!
Judy & Brody was super helpful !
Just was great! No issues!
Judy was very helpful
Judy was fantastic
Judy was great help
Judy was great
Judy was a delight. Very helpful and got me in and out. Definitely will recommend to family and friends.
Judy was very pleasant. She helped me through the lease process. Worked with me when the unit was too small. Thanks
Judy was a pleasure to deal with
Judy was very helpful
Judy was fantastic
Great customer service! Would definitely use again!
Judy has been here awhile and I came back and happy she was there in the office to greet me with her big bright smile. She is very friendly and great service. She runs a great facility. Definitely will recommend to family and friends. Thank you, Judy
Judy was so helpful
Judy was great assisting me with another storage unit
Judy at the front desk was an amazing help to me. The facility is very clean and well kept. The grounds are well lit at night and the security is tight with a locked gate and cameras on site. I am very happy with my choice to store my belongings there and in the future.
Judy was very helpful
Judy was fantastic
Judy was great
Judy was great
Judy was great
Awesome person.very professional..explained all in easy way.will.make this my future storage location.my best friends used this facility and I saw why
Judy was great and very helpful will recommend to family and friends
Judy was great
Good selection of units, friendly staff and clean grounds
Sheena was awesome
Judy was great
Judy was really nice, helpful…
Judy was professional, efficient, and friendly! Set up was quick and easy with her help.
Great experience Judy was awesome helped me with all my needs and very friendly thank you judy
Judy is very knowledgeable about everything storage! I’ll definitely be recommending I storage to my friends an family! Thanks Judy for all your help making the moving process nice an easy!
Judy is fantastic
Great service! Juddy and Brody were awesome!
Storage is kept clean, had no issues with anything at this location. If you are looking for a place that does not have constant traffic this is it. Nice quiet, secluded place.
Judy was very helpful.
Excellent customer service, will definitely recommend the facility to my peers.
Judy was fantastic
Judy is a delight. Couldn’t have been an easier experience!
Judy has been great with managing my storage units here for many years. Always helpful and very friendly with a smile every time. Will definitely recommend to family and friends.
Sheena is so nice!
The property manager Judy was very nice and the property was clean and I feel safe keeping my stuff there with the way the property is secured.
Judy has great customer service and runs a great facility
Judy was great will definitely recommend to family and friends
Judy, the site manager, did an excellent job of facilitating my move to a smaller unit. Everything went very smoothly.
Judy was excellent
I fell behind on my two storage units and Judy didn't judge me and help me to work out a plan and now I am even Steven thank you Judy for your professionalism and thank you I storage!!
Judy & Amanda were awesome! Very clear with all the details fees & etc! Will recommend if needed :)
Judy and Amanda took great care of me today and answered all my questions!
Judy is an out going person and she will do what she can do to help you and she is always a happy person.
Judy is awesome and I will definately recommend to family and friend
Judy was great
Judy was very nice and helpful
Very friendly sweet man at the desk
Judie was great
Judy was awesome!!! Fast and efficient!!!!
Judy was a great help!
Judy is amazing!!!
Reserved a space online, went down filled out the paperwork, saw the space. All done. Besides a few mins of paperwork I was in n out. Judy is awesome great personality. Well run joint
Judy was great and helpful.
Judy set me up with a lock and a gate code!
Judy has been great
Judy was great and I will definitely recommend to friends and family
Judy made the process fast, easy, and very clear. 5 stars!
Judy did a great job today I would recommend
Judy was extremely helpful and polite. Thanks.
Judy was super helpful and made the lease signing process easy
Judy was great
Judy is fabulous. Professional, courteous, great sense of humor, knows her business.
Judy was funny and great
Judy was super nice and informative! Better prices for drive up storage than surrounding places. My unit was very clean and easy to access.
Judy was amazing and she run a great facility. I will recommend to family and friends.
Judy was great!!
Judy was great very nice and clean facility will recommend
Judy was helpful and and very caring and friendly. Excelent customer service.
Great services friendly staff and very helpful i got a unit right away same day i recomend for winter car storage
Judy was great
Judy was great.
Judy is Awesome! Robert will be in Shrewsbury soon.
Judy was great
Judy is amazing; so helpful
Judy is very knowledgeable and very helpful! Great facility for all your storage needs. Highly recommend it.
Always great to work with this location. This is my second unit I am renting, since I am happy with my first one.
Judy is such an awesome person, I am super glad I got a unit here in this iStorage SS. The service was so much better than I expected. I felt like I am always welcome to stop by the office for anything. We need more Judy’s with such an awesome personality working, thank you. Also the place looks clean and well keep and the price was right on my range! Thanks Judy!
Judy . This is my second time using I storage in the past 6 months.. there's a reason why I came back here. I own three small businesses I am a big believer in customer service.. Jody has gone up beyond and shows the value of customer service.
Friendly customer service at the front desk. Easy and quick to get us set up and ready go.
Judy is the best! So easy to work with.
Judy was awesome and very helpful
Judy was great
Judy has been great
Judy was a great help. Thank you
Judy (the manager) is the best!!! She goes out of her way to be helpful, is very knowledgeable about her business and is truly the reason I am here.
Judy was great. She answered all my questions. I will definitely recommend to family and friends
Judy has great customer service and runs a clean facility.
Judy was great and extremely helpful!
Judy was great
Easy to do, simple, efficient. Judy is great and very helpful. I was in there 10 minutes and now I am ready to store !! :D
Judy has great customer service and she runs a great and clean facility will definitely recommend to my family and friends
Judy was great
Judy was awesome will recommend to family and friends she was training Latanya
Hard to complain about a clean and facility within 10 minutes of the house
Great place! Judy did everything to make it smooth and easy. Every question I ask she answered. Recommended great price as well.
What a great place! Judy was so helpful and informative! Storage unit was nice and clean. Thank you again Judy!
Just was super helpful and very sweet!
This location is clean,secure and easy to get to. The price points are competitive and best of all the manager Judy was friendly,professional and a pleasure to work with I highly recommend this location!!!
Judy is just the nicest person!!! Showed me where my unit was! So sweet!!
Judy was great
Judy was very nice and clean facility and took care of my rental even though it was lunch... thank you very much!
Great experience!
Judy was great quick to complete and clean facility
Judi is the best! Very nice and helpful.
Gated entry n drive up access
Judy was amazing went through every detail full and fast! Was in and out
Great Experience with Judy at IStorage in Billerica. Booked the entire process on line and then Judy met me at the facility to finalize my transaction. Large Clean unit was available and secured in my name in under an hour. Judy took the time to explain (and test) the gate with my code to ensure it worked, and she also defined the departure times/cautioned me about possibly getting locked in after 10PM. Overall great, professional experience of quality service a a reasonable price.
Rented a unit today. The whole experience was pleasant. Judy was excellent to talk with and explained everything that we needed to know. I would recommend I-Storage to anyone, and would recommend they speak with Judy.
Thank you Judy for going above and beyond for us.
Judy was great
Judy was great
I am so grateful for Judy and Carlos at the I Storage in Billerica, I could not for the life of me get my unit open today, I thought there was something wrong with me!! Turns out the spring is broken on the unit and needs to be replaced. Ordering that for me and Judy fetched Carlos and he was kind enough to use his Herculean muscles and got that freaking unit open!!!! Thank you so much Judy and Carlos!!!! ❤️❤️😊😊
Great and easy to set-up everything contactless over the phone!
We had the distinct pleasure of working with Judy as new iStorage customers. We're moving out of our apartment in Boston, but are currently out west, so everything needed to be handled remotely. Judy was responsive, thoughtful, thorough, and extremely helpful. She was also highly communicative and did a terrific job handling the many logistical needs we threw at her without missing a beat. I truly did not believe that a situation with the complexity of ours would be handled with so much professionalism and grace. We're glad we signed up with iStorage - thank you so much Judy, you are truly amazing!
Judy was great amazing person to work with thank you
Judy was great
Judy was great, clean facility and great service
Great staff
Judy was very pleasant and detailed in navigating through the terms and conditions of renting a unit. Excellent customer service. Would highly recommend everyone who are planning to rent storge space to consider iStorage.
Judy was great! Getting a storage unit was a quick and easy process.
Judy is awesome, very helpful and runs a clean storage facility!
Judy was great and clean property
Judy was great
Judy was excellent.
Judy was terrific and I will let family and friends know of this clean facility that she runs
Judy is terrific
Judy did a great job and clean place and pleasant to deal with I would recommend to friends and family
Judy was great
Judy did a great job
Judy was fantastic
Judy was great. She was very energetic and very helpful throughout the process.
Judy was amazing today. Thanks for your patience and guidance
Judy was terrific, extremely helpful and knowledgeable. Very sweet woman, look forward to working with everyone at iStorage
Judy was very helpful
Judy, Michael and Scott where very helpful
Judy was awesome. Really helpful and a joy to be around. *she is not holding a gun to my head while I write this*
Judy was very helpful
Judy was fantastic and very helpful!
Just was great!!
Prices aren't bad
Judy was fantastic
Judy was great
Judy was very helpful.
Judy and Scott are amazing and extremely helpful. Made decision as soon as I got there . Thank you sooo much .
Judy was great and extremely helpful
Judy was great
Steve and Judy were very helpful. Got a nice big storage unit for all my household stuff. Unit was nice and clean. Price was very reasonable!
I received help today from a wonderful lady named Judy, she was a pleasure to speak with, she was extremely helpful.
Judy is awesome
Yes my name is Selena and I went to I storage and met this wonderful person named Judy I was looking for some storage space to store my mothers thing when we sold her house it was a very difficult time she was wonderful and so courteous and so caring person I really appreciate people like her. Her customer service made me feel like I was talking to a friend you really should hire more people like her.
I was a previous tenant and Judy was wonderful
Judy is very good
Judy was great
Judy was great and quick
Judy was great!
Judy is very helpful and professional and caring
Judy was great and she helped me above and beyond thank you I will highly recommend iStorage Billerica to my family and friends
Judy was very helpful....the online registration was easy but the personal interaction was what made me want to do business here....come see Judy
Judy was fantastic
Judy and Samantha were awesome today!
Judy was great
Judy is awesome!
Best storage ever!
Judy was great and I returned back to her because her facility is clean and great prices. Come see Judy!
I came on a Friday to rent for the next day and the woman I worked with (Sam) that day was absolutely lovely: she wrote down everything I needed to know for the next day and got my paperwork settled quickly. The next day I came it with a lock and Jacob was very friendly, answering my questions and showing me the unit.
Pretty sure her name is Sam, but the lady at the front desk is amazing. She answered all my questions and was possibly the most helpful person I’ve ever met! Thank you for helping me with exactly what I needed!
Judy is the best!!!!!! The call center did not give me all the information I was looking for and Judy hooked me up better than I was expecting. If you need an epic place to store your stuff...GO SEE JUDY AT THE BILLERICA ISTORAGE!!!! Thanks again Judy!
Judy was great! Facility was clean prices are great and she was very helpful with getting me all set up with my account. She explained everything to the point. I will definitely recommend.
Very happy with the service best place I've been in awhile
Judy was excellent.
Judy was great! Fast and easy and great prices
Judy was great and very helpful. Super easy to get setup with my unit. Great in person and on the phone.
Judy and Samantha did an excellent job . Very happy with their help
Pleasant staff; accurate description of units available; rates carefully explained.
Samantha is so helpful and accommodating and she really worked hard to get me the best price possible! Highly recommend!
Judy was great clean facility and great prices
Judy was very helpful and nice
First time using storage. I dealt with Samantha who was lovely. She was personable, friendly, professional and VERY helpful. The process of getting my code is easy to remember. The ride to my unit in the golf cart (also a first) was fun. I cannot recommend iStorage Self Storage enough.
They’re awesome
Judy and Sam were amazing, would def reccomend !!
Judy was super awesome... great customer service. Will recommend to anyone I know.
Judy was a tremendous help. Showed me everything I needed to see. Nothing extra. Would recommend.
iStorage offers low prices and their services are great. I had to vacate the storage facility. Judy was instrumental in facilitating the vacating process for me. Very polite and flexible approach.
Judy was awesome, so thorough.. Prices here are definitely affordable. Would recommend using this facility
Judy was great.
Judy was terrific and extremely helpful!!!
Great staff!
Very responsive, from google to getting a unit took 30 minutes. Judy and Tim were great
Judy was very helpful and kind today! I loved her
Judy I love her.
Friendly and efficient service! I was giving all information about my storage unit, payment, and company policies. And had great conversation with manager... an amazing personality!
Judy was great and very helpful and great prices and clean facility
Judy was very helpful. Clean facility and great prices highly recommend!
Judy was very helpful today great service
I reserved the unit on-line and about an hour later I was signing a lease! Easy process and excellent customer service. This place is well run, clean, and safe. Very friendly woman at the front desk - she was great! The price for the unit was lower than most in the area. Very happy customer!
Judy did a great job helping me with storage unit
Great service!
Judy was great, thanks for all the help.
Judy was very helpful
Sam did a great job explaining all of the details involved with renting the unit. I would definitely recommend iStorage.
Quick and simple! Great deals too and helpful staff.
Excellent service! Thank you Sam for making this easy!
Judy and Samantha are fabulous!
Judy is the best! I’ve been using them for years and just rented my second unit! Love them!
Judy did a great job
Judy was great help today
Great staff, professional and nice. Definitely recommend!
Judy was great to deal with fast and great prizes
Judy n Samantha were so helpful, cheerful and professional.
Very helpful and professional
Friendly folks clean grounds.
Just sign the lease on a storage unit. The site manager Judy was extremely helpful. She made to process very easy and understandable. I’ll recommend istorage billerica to everyone
Very great experience. Samantha was great.
Judy provided fast service and a clean unit!
Judy was amazing!!
Judy was great! Very clean facility!
Great place! Judy was great to work with.
Judy was great!
Judy was great, thanks
These guys are awesome!! The facility manager Sam was great to work with. These guys are way better than national chains like Public Storage. Customer service is A++! The storage was less expensive and the faciliy was open all the right hours. Gate always worked perfectly. Strongly recommend.
My brother-in-law has a unit and the place was immaculate and Judy was a pleasure to deal with and I highly recommend this facility
Judy was great helping me with my storage unit today
Judy was very helpful with downsizing my unit
Great customer service! Judy is very helpful and always smiling.
Best customer service I have had
Judy helped me with my bill. She was a great help!
Judy was excellent, friendly and fast. Place is clean I'd definitely recommend this place.
Judy was very helpful and pleasant... a real pleasure to work with!
Judy was great
Judy was a great help!!
Judy was great
Samantha was great
Judy was great! Awesome Service!
Samantha and Judy are awesome!
Judy was great
Judy was great
Initial registration went smoothly. This is a busy place.
Samanta, was very kind to show me the unity and explain all my needs about the unity that I rent. Excellent costumer service! 5*
Samantha and Judy were a great a help. Thank you.
Wonderful customer service and great location
Judy is awesome
So easy. Judy is the best!
JUDY was very nice and very accomodating in helping me with my unit. Super nice!
Very helpful on short notice, will come back again!
Simply Self Storage in Billerica has everything hat you would ever require from a storage facility. And the on-site management that I met with, Judy, is an absolute pleasure to deal with.
Judy is great! Property was spotless recommended
Judy is the best
Outstanding Service from Judy!!!!
Judy did a great job
Judy was great property was clean very friendly
Judy was great! Recommend and clean facility
Cool transaction, Judy Mendonca was very helpfull and the facility is nice and clean.
Judy was awesome, quick, knowledgeable and efficient! Affordable, safe storage.
Countney was awesome. Very friendly, helpful, and process was very smooth.
I move a lot and I’ve had to store things on and off for the past several years. I’ve been working with Judy from the start. She’s friendly and informative and is always available to answer questions. I almost went to a different self storage place this year but after viewing the unit I decided to get in touch with her again to see if she had any units available. Definitely glad she did and all reserved and set up the same day!
Judy at the desk was very helpful in getting me the right unit for what I need
The manager Judy is great. Nice to know there is still someone with great customer service
Great service
Just worked with COURTNEY on renting a unit and she made the process fast and east. She showed us the available units so we could compare sizes. No pressure tactics. Would definitely recommend this site for storage of your belongings.
Great facility, nice workers. Would come back
Professional clean environment would definitely recommend!
Judy was extremely pleasant and helpful, and was able to get me set up with the perfect unit very quickly during my lunch hour.
Very convenient
Judy & Courtney were simply awesome! Friendly, fast, & an absolute pleasure to deal with. Recommended to one & all!!
Judy was awesome! Great place and great price!
Judy is the best!!! Reasonable Price and clean units...
Judy was great!
Very friendly and helpful staff!
Good and friendly service, easy access, clean storage space.
Judy was very helpful and friendly! Guided us through every step. Great experience and affordable rates.
Very quiet and well placed.
Very helpful and very polite
They are efficient and were able to provide me information on which storage unit suited best. Thanks Kathy and Judy!
I like this place! Stuffs are very helpful there! Easy to find the location.
Very easy to work with and nice facility!
Judy Mendonca
Judy made the experience quick and easy!
Judy did a great job, getting us situated with our storage. This is the 3rd year renting for my motorcycle.
Judy was very helpful and to the point. She was very informative and polite. During my visit, she was training a young lady named Joy who was also very pleasant. Throughout the training process, she was attentive to Joys need and learning experience. She was showing her how to fill out all of the information and explaining everything efficiently. Loved the experience.
Judy and Joy were great. Got in and out fast.
Great service!! Quick and efficient! Thanks so much for helping me out!!
Very helpful staff and easy process to get unit leased. Very accessible and great flexibility for my short term needs!
Great service! Best storage place I’ve been to.
Very professional approach and execution!
Awesome customer service. Quick and painless reservation process and new customer setup!!!
I love Judy she’s amazing as is everyone that works there!!! She knew what I needed worked with me and is just a great person to work with! Thank you!!
I had an excellent experience with my simply self storage sign up process. Judy was assisting me through the entire process and was very friendly, sociable and very helpful. I was treated like an actual person and not a number which is huge for me in this day and age. If I Ever need storage again these guys and gals at SSS will be my go to and I will be a life long patron due to there pleasant, down to earth, repectful approach. Thanks Again! -KW
Used before great people and price
The Manager Judy was very helpful and made it very easy.
Excellent Customer Service, quick but thorough check-in process. Judy answered all my questions and my initial inquiry very quickly. I'm comfortable and confident in my choice!
Service was great! Judy was so friendly, helpful, and professional. Response to my inquiry was prompt. Facility was clean and well-maintained. Prices were reasonable and cheaper than nearby competitors.
Easy fast and simple to rent one unit, gray cutosmer service
Great storage location. Staff is friendly and knowledgeable
Easy and quick!
Friendly and helpful
great service
Convinient, clean and great customer service.
Very informative and nicepeople tjank you for your service
Very friendly and eager to help. The unit is clean and well maintained.
Is been great having business with this company. Very friendly and clear on all I need. The best part you don't loose any time at all. I recommend to anyone who need this service. THANK YOU VERY MUCH TEAM!!!!
The manager was very informative. Answered all my questions and confirmed my belief that a 53' tractor trailer unit will not be able to access all the rental units on site and that a moving shuttle would be required. This is so helpful when planning a long distance move. They have one smaller Rental truck subject to availability. This is the garage style roll up door type of self storage which makes for quick unloading and loading.
Great service, treat me nice with patience. Storage is clean and easy access.
Quick and easy sign up and great prices. Judy was very friendly and professional. I will definitely recommend this place
Fast and clean service- it was an A+ experience.
The staff at this location is the best, took time to explain everything, they have a clean environment, worth your money and safety for your items.
Judy and crew are pro to max. Kind, efficient, honest service. We've rented space here several years and the annual price never increases unreasonably as it has with other companies I've used. We love the accessibility directly to the outside, no winding through hallways and up stairs etc to get to ourstuff. Also easy to drive to from highway - but in a lovely natural setting surrounded by woods so breath of fresh air. Do note: not climate controlled so don't leave anything that can freeze (expand/ contract) - that can do a number on wooden furniture and temperature/moisture sensitive belongings. Tiny wildlife also shares space. The crew are great about placing mouse traps around the storage property- but do prepare to seal all cloth items from moths, mice, spiders. They will find old blankets. I learned the hard way. Truely love this company and my stuff has been very secure. Feels good in this automated day in age to do business with people who know your name and face and care about the quality of service. Highly recommend for storage needs! - juliann
Great experience. Everything was convenient and the employees were most helpful. I would definitely recommend them.
Fast and friendly with good prices
Judy, the property manager is extremely kind, knowledgeable and accommodating. What an excellent storage facility! Thanks simply self storage!
I have dealt with Kathy and Judy for over a year now. They are absolutely wonderful to deal with. Very accommodating and extremely friendly. I never have had a problem. Always a smile and how are you doing. Best experience I have had dealing with storage units and I have used a a bunch.
I went in to reserve a unit today. Great customer service and drive up units are very accessible.
So helpful, so friendly, great service! Judy was super helpful and went out of her way for us. Highly recommend.
The process to obtain a unit was very simple!! The property manager that reached out to me based on my Internet request was very friendly and personable. I would highly recommend anyone to use their facility for storage as they have a large property with units of varying sizes.
Very helpful. Thanks
Great service! Judy was a tremendous help! I called and she called right back! The units are beautiful! Spacious and very clean! Love this place!!!! Highly recommend this storage facility! Very friendly!
I had a great experience with this location. The unit was just what I needed, and the facility was safe, clean, and well-run. Very friendly and helpful staff; Judy in particular was so nice and super accommodating. They also have a moving truck available for rental, which really came in handy. Highly recommend!
To say Judy is awesome is an understatement. She is genetically inclined to giving her best to any customer who walks through this door seeking her services. She deserves a great raise
Perfect Service.
This will be our 2nd time using Simply Self. Judy is very helpful, accomodating, and is always available to answer any questions you may have. Never a problem. The name fits the experience, simple.
Judy the property manager was extremely helpful. Very pleasant and professional. Glad to have had her help.