181 W Marshall St, Ferndale, MI 48220 181 W Marshall St
(248) 582-0188About this Facility
iStorage Self Storage Facility at 181 W Marshall St in Ferndale
About this Self Storage Facility on 181 W Marshall St
iStorage Self Storage in Ferndale located at 181 W Marshall St is your next storage solution! Whether you're in the middle of a move or want to declutter your space, we can help you achieve it! With excellent security and self-storage unit features, we will meet any of your needs. With a convenient location near the neighborhoods of Garden Homes, Green Acres, and Hazel Park, you'll have easy access to all your belongings. Reserve online today or call if you have any additional questions!
Here at iStorage Self Storage, our climate-controlled storage units are designed with the goal of maintaining a stable temperature environment. By aiming to prevent extreme temperature volatility, these units are ideal for items like musical instruments, fine textiles, and other sensitive goods. If you have belongings that could be affected by temperature swings, these units offer a suitable solution to help keep them in optimal condition.
Discover secure storage options at iStorage Self Storage on 181 W Marshall St, where your peace of mind matters to us. Our facility is fitted with security features like on-site security cameras, electronic gated access, and a fully fenced facility. These features and well-lit areas are part of our commitment to try creating a safe space for your possessions. Trust iStorage Self Storage for a storage solution that is reliable and convenient.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units can be available in sizes like 5x5, 5x10, and up to 5x15. The 5x5 unit, similar to a small closet, is great for storing items like a dresser, a small bookshelf, and a few moving boxes. If you need more space, our 5x15 units, comparable to a walk-in closet, can comfortably hold furnishings from a one-bedroom apartment, including a sofa, mattresses, and numerous large boxes.
Medium Self Storage Units
Explore our Medium Self Storage Units, from sizes 10x10 to 10x15. The 10x10 unit, about half the size of a one-car garage, can easily store two bedrooms' worth of furniture – think nightstands, bedframes, mattresses, dressers, and a mix of medium and large moving boxes. Need more space? Our 10x15 unit, similar to a small one-car garage, offers ample room for three bedrooms' worth of items or everything from a medium-sized apartment.
Large Self Storage Units
Large Self Storage Units can be offered in sizes of 10x20, 10x25, and 10x30, providing ample space for larger items. The 10x20 unit, comparable to a standard one-car garage, is ideal for storing the contents of a small house or multi-bedroom apartment, such as full living room and kitchen sets, along with two bedrooms' worth of furniture. The 10x25 unit, similar to an oversized one-car garage, can comfortably fit a car or furniture from a medium-sized home, encompassing bedroom sets, appliances, and whole living and dining room sets. The 10x30 unit, mirroring a one-and-a-half car garage, is spacious enough to store belongings from a 5-bedroom house, including large appliances, TVs, sofas, dining and bedroom sets, and a substantial number of large boxes.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
Curris and David gives great customer service.
Wonderful experience with David. He was upfront about everything, very friendly, and got me what I needed quickly. His explanations were great and I felt very assured about my choice. Thank you so much.
David was a nice guy he made sure I was very looking care of
Great service!!
David is doing a outstanding job.
David has been more than helpful since I first called before I even got a unit at this location. He has always made me feel welcome and kept me calm when I had questions or concerns and was upset about my experience with the company. I wish I could have David at every single business I have to go to and deal with customer service !!!
David and leah is very helpful.
David was phenomenal the service is the best and great rates will definitely recommend
David and Leah are the best all around
Service is great facilities were clean. Highly recommended this place
David and Leah are wonderful
Outstanding customer service from Leah and David
Best storage unit company! I’ve used them for years! David has been a life saver.
My mom has been utilizing iStorage Self Storage for years. Since her passing, I am doing the same. Impeccable customer service. David and Leah are the best
Leah and David are the best.
David and Terence are great and very helpful.
Leah was fantastic and answered all of my lunatic questions with grace. SO helpful, thank you! This Ferndale location is so clean and interesting, very secure, with an immense fire suppression system. I was very impressed with the facility and with Leah. 5/5!
Leah and team are great to work with. Highly recommend working with this team.
Leah was great 100/10 service she definitely helped me get what I needed !
Leah and David were very friendly, professional and understanding. They have always promptly and sincerely assisted me and my family with all our service needs. I feel safe. I am happy to include them in my storage business affairs!!
Leah and David are the best.
Leah is wonderful along with David
Leah and David is are awesome. They are knowledgeable, professional, personable, helpful and he provided me with excellent customer service. Every single time I have worked with David he has been over and above. He is an asset.
Leah and David are very helpful.
wonderful customer service
Leah and David at their best A-game.
I highly recommend iStorage! Very friendly & professional!! David and Leah is absolutely Amazing! Always there to help.
Leah was very helpful in answering my concerns! I've been using them for years. Excellent customer service, and top rate management!! Thank you guys
Leah and David are the best very good.
Leah and David awesome thinking some of the best service. Outstanding service.
David and Leah is awesome Great job Leah was very friendly
Leah is awesome. I’m glad you bought her over to the Ferndale location. I’m sure she’ll do a fine job.
Leah and David are the best
David and Leah did a wonderful job in helping us we want to thank for their help.
David and Leah is awesome this is by far the best customer service I've had in a long time.
Leah ans David are the best ever. I am glad that Leah is working with David.
Leah and David is awesome. I love this place. I highly recommend Ferndale.
Leah is so helpful! I absolutely love this facility and the staff that works here.
Nice service and nice set up upon arrival no confusion from David and Leah nice folks
David was very helpful and courteous with helping me find the perfect unit. Very clean and well kept unit storage facility
Aeah was a great help! She was friendly and welcoming. If you want friendly and welcoming service, this is the place you want to store your items!
Great service
Terence is the best.
Terrance is the best!
Warm friendly atmosphere and Terrance was quite thorough in the onboarding process.
Terence is the best
Great experince from the worker terence at the front desk and was really polite to the mover really recomend if in the area and need a storage
Great place
Wonderful experience. Excellent customer service. Easy access and clean building. David was fantastic.
David helped me out tremendously and greatly appreciate him
Terance and David were wonderful! felt like our stuff was safe & secure! They are the best!
David was extremely helpful this weekend. 10/10 guest service!
Great customer service from the time I walked in. David was very helpful.
David was amazing with my mother’s move. He was passionate about her safety and the security of the office and storage units! Very Excelent service.
The site was clean and well lit, and David was helpful and kind and knowledgeable. He went above and beyond to help my mother in law get everything she needed.
Storage unit was amazing it stay very clean
David was great very respectful
The staff are very nice and caring, very great storage unit
Attend provided outstanding service great job Dave and Terence
Great David and Terrence
I have been here for years and hands down this is the best storage unit facility. Management is excellent. And the building is very well kept. Thank you for making life a little easier. Management is excellent!!@@
I love the people here I get a lot of stuff from here I love everything here
Excellent service to Terence and David
Terence and David really know their business please come to visit
Terence and David are very helpful in doing amazing job at there location
Very easy process. Helpful and straight forward customer service. Would recommend
Dave is the greatest ever perfect service!!!!
Wonderful customer service going into the office. I wish the online service was as smooth and easy.
Hands down the best storage!! David and Terrance are great.
Great Customer Service and Very helpful. The best storage facility. Please come to IStorage you won’t regret it 😃.
Terence and David the best. They profile the best customer service around
Amazing service, David is very friendly and made the process very easy and seamless. Would recommend!
DAVIS WONDERFUL CUSTOMER SERVICE LOVE THIS PLACE
David has been extremely helpful our entire stead at iStorage in ferndale.
David Mays has been taking care of my belongings for 15 years. I can’t say enough how I appreciate his customer service and truly has the customer in mind. Thanks David!
I would definitely recommend i-storage!
Excellent service, Dave and Terrence always are wonderful
Super Clean Storage place!!! Dave is the best!!!! Entire staff is very friendly
Outstanding customer service
Great customer Service
Easy move in. No hassle and quick. Counter man was away when I arrived, but left his phone number on the door. He gave me sufficient information that I was able to get everything moved in and finalized the paperwork and payment at the end.
Very helpful
Their service and advice was super helpful! Terrence and David are super!
David was awesome
David was wonderful, Very friendly, funny and patient. He even offered us a snack 🥨
Terence and David are an absolute pleasure to work with and equally hilarious. Look forward to the rare occasion I need to visit the front office. Facilities are maintained beautifully and well lit. Other patrons seem respectful and there is a good vibe here. I ❤️ iStorage, Ferndale. Reviewed by a seasoned storage unit user. These guys are stellar👍👍
Promptly contacted me when unit was available, great personal service; clean, easy access, great reputation. Highly recommend! DJ
My experience here at istorage has been good the prices are reasonable and the facility is very clean ..also it's close to downtown Ferndale. David in the Office is a pleasure to have and very helpful....
We were helped by David and he did an amazing job showing us around and also providing us water. Highly recommended!!!
David is the best. Very helpful and very polite.
I had great service from David mayz did a great job assisting me and my family
Wonderful service.
David was Awesome was very informative and helpful had a really good experience at istorage I highly recommend
Awesome experience David is the best was very helpful gave a great amount of helpful information would definitely recommend you guys to istorage
What an amazing experience… Dave is beyond amazing and was very helpful with everything we needed regarding our unit. I highly I recommend this place… if I ever need another unit I’m coming here for sure
The customer service was extraordinary and the facility was spotless and immaculate. I will refer anyone to this facility.
Wonderful experience
Great service from Terrence helped me get the perfect size storage. The customer service was 10/10. Dave is always amazing as well.
Service was exceptional! Highly recommend!
Great experience! Very kind people! Highly recommend!
Wonderful customer
This man is a very unique person. He has excellent customer service. This is the place to go in Hard times he will work with you and make it work out for you. Y’all better go to istorage.
Terence and David are the Best.
Great service.
Very very nice and helpful
Very nice
Great job david!!
David and Terrance are wonderful
David was a great help! This place is pricey, but the service is great
Terrance and David. Excellent
I just need a small unit for a short time. Super quick and easy to rent, David was fast, helpful, and extremely friendly. Excellent employee.
Dave and Terrance rock! They were so kind to let us use the restrooms! They knew we had been working hard to move things and even offered us water to cool off. 10/10 will be using this place for all my business and personal storage needs!
I feel like this storage units is a great place to make sure your stuff is safe
David & Terence at 8621 greeted me with a smile and was happy to assist me! He was so pleasant and helpful it was really refreshing! Thank you so much for providing great customer service, it really made my morning!
Mr. David was absolutely amazing to us. Thanks a lot!
The Staff are very wonderful people. I appreciate them so much!
Fast and easy. Terrance & David were very nice and helpful. This is my first time getting a storage unit. They made it a lot easier than I thought it would be. Great pricing also
Great customer service!!
Dave and Terrence are the best
Terence and David are awesome.
Terence and David are the best.
Terrance made me laugh, escorted to my unit, answered all my questions! Plus great deal on storage units plus a pen and water to go! Thank you-enjoy your day
Terrance and Dave have helped me get a unit quick and cheap during a housing issue
David and Terrence are phenomenal
Terence is the best.
No complaints. A positive experience all around. Clean and safe.
Terrance is the best!
Terence is the best.
Terry was the best
Terrence is the best.
Terence and David are the best.
Terence and David the best.
Terence is great.
Terence is awesome.
Terence is awesome.
Terence showed me that I storage is the place to bring my items.
Terry's the BEST!.
Terrance was great to work with!
Awesome place Terence is the best.
Terrence went above and beyond, best service I’ve ever experienced!
Terence is the best.
Terence helped out a lot
Terence is the man!
Terence is one of the best. Great storage.
Like always my guy Terrance is awesome
Dave is an amazing human being! He is very pleasant .. personable and professional!!!
Terence is the best.
David and Terrance are the best Great customer service they seem to aim make sure there customer are happy.
Terence is the best.
Terrance is the best, super helpful. Had a great attitude
Dave was awesome so pleasant I really enjoy the experience . Highly recommend base on his presence alone.
David and Terrence are absolutely wonderful and have great team work. They have made my experience wonderful. I would definitely keep using istorage for all moving purposes. Keep up the good work.
I gave 5 stars because I always get 5 star service here. This is probably my 4th time storing my belongings at this location. It is safe, David is always pleasant. The pens and candy are a double plus
Had a great experience at iStorage in Ferndale. David was super helpful and the entire process was easy! Would highly recommend!
Wonderful love the service ! Very nice 😊
Great people
Terrance and David are top notch! They went above and beyond! Thank you very much!
Terence and David are top notch.
I have to give this business credit in the fact that this facility is one of the most cleanest and well organized storage facilities in the Metro Detroit area. The staff are very knowledgeable in helping you with any issues you may have with your move in or move out. Dave is a cool down to earth manager who goes beyond the call of duty to make his customers and staff happy. Nicole and Terrance are some of the kindest sales associates I met full of ideas on how to make your move in the most economical and efficient.
David is the best.
David and Terence give wonderful customer service.
My experience was absolutely great. From the time I started renting to closing my unit, the staff was pleasant, funny, and kind. David is supercool and a joy. No complaints, except the price keeps going up ridiculously. Oh, if you have items you don't need and no one to give them to in good/ great condition, just ask the staff. They auction off items left behind. It can save you the headache of finding a donation place.
David was wonderful!!!! The facility is really clean and beautiful!
Terence and David are the bes.
Great customer service, super helpful! Very kind and had no problem helping me out. 100% recommend storing anything here.
David and Terrance are awesome They took care of my storage needs and make me very comfortable and relaxed. I hear nothing but good things about them.
David and Terrance rock.
I would like to acknowledge David and Terrance. They are exceptional.
Terence and David are the best.
The guys are awesome!!
Terence and David are the best.
Terrance and David are the best!!!! Appreciate all of the hard good work!
Here at the istorage located in ferndale. David is the best, I suggest coming in to see him directly over handling it online, he has alot of info.
Mr. David is the best!! I’m very grateful for his help getting set up with a storage unit and he provided great advice as we planned for an out of state move. I highly recommend renting at this storage facility!
Terrance and David are totally awesome
These guys are the best, Terence and David.
David & Terrance made my moving experience great! Very helpful w/ great spirits! Highly recommend renting at this location! 😊
Great Service. Very helpful workers & very clean establishment
Love David and Terence. They both made my move in fast and painless! Keep up the great work!
David and Terrance are the best!!!! They are always very helpful and service with a smile each and every time. They are a joy to be around. When I come to my unit I feel safe and know they they arr watching and protecting me.
Outstanding customer service
Good Storage Facility
Great customer service David n Terrence are awesome
David had Great costumer service
I have been a customer since 2003, my recent experience here was with David of the employees, service was great
I Storage in Ferndale, Michigan is the Absolute Best!! Terence and the other staff are all awesome and provided superb customer service. The facilty is well kept and the pricing is very reasonable.
Clean, convenient and professional Terrance and David.
Had a great experience. David was very helpful. He explained everything throughly and made sure that what I need in a unit was accounted for.
I’m So Excited to give this Review!!! Attitude is a little thing BUT Makes A Big Difference!!! Excellent Customer Service David !! You Help Make My Day!!!
Terence is the best.
Mr David was very helpful with getting me started with my first storage he explained everything very properly and professionally 10/10 service
This is the best service I have ever had
Very quick service and reasonable
Terrance & Dave are amazing !! Great customer service.
Best customer service hands down! If you’re looking for storage, search no more! If it’s David and Terrence VS Everybody! My moneys on David & Terrence!
David and Terrence were awesome
You 2 guys are the BEST! I hope I-Storage appreciates you. Only reason I still have an account, is the Great Customer Service I receive from the YOU 2 Guys. You work well together, thank you for being there for US your Patrons.
Incredibly helpful front desk they were able to send me picture of the unit prior to arriving. David and Terence were amazing I would highly recommend this location.
Terrance and David a wonderful and do great business!!
Terrence and David were so helpful. Hectic move made much easier. Great communication and assistance. Highly recommend.
Excellent service and clean facility
Staff was friendly and knowledgeable
Easy and fast service. 10/10 will recommend
David was awesome and honest individual. He did me right.
The Customer Service is Excellent They Always Have Time To Help You Out I Love The Location It’s One Cleanest Places I’ve Ever Been Or Seen Before They Believe In Great Customer Service Experiences I Wish That Everyone Could Have The Service I Get When I Come To IStorage Ferndale It’s Simply The Best
Best service
Excellent customer service! Terence and David went above and beyond what’s expected.
Great service here at Ferndale Terence and David
David and Terrance are the best
I have experienced a wonderful customer satisfaction from Storage Manager David Mays located at your Ferndale, MI store. I had to rent a second Storage space for the remainder of my unpacked items and belongings. Thanks for making this stressful time with moving and relocating — a smooth transition my anxiety is relieved !!!
Thanks for the service you and David provide for us
Outstanding service.
Great storage facility! Clean, reasonable and good service! Highly recommend.
Hands down THE BEST storage facility I’ve ever been a part of! David and Terrance are always super friendly, attentive to issues/inquiries, and ready to help with a smile! They literally welcome you into the family immediately, and treat you as such for every time you come in! I would give them one million stars if I could! They truly go above and beyond! 🤗
Terence and David are the best.
Terence and David are awesome.
Terrance is AWESOME!! Very respectful and helpful! 10/10 would recommend.
Great facility. Always clean and David is always helpful and greets you with a big smile. Highly recommend.
My grandparents passed away and we had to find a place to store their things, between Detroit and Southfield, and this place was recommended to us. We chose this place to store our precious things and happy we did. David and Terrence have been the best to work with.
I am huge in customer service and David and his team are exceptional. They helped us out so much we chose iStorage.
Always polite and helpful
Terence and David are truly the best.
A1 service
David is the best he did a great job
Great service!!
Beat service around
Extremely helpful, very organized!
David was awesome
Great customer service
David is very kind and easy to talk to! He walked me through the units and helped me select the one I needed. Would recommend. Update 2024: another great experience updating my unit! Thank you David!
Outstanding service.
Incredible customer service from David for 10 years...perfect, not one problem...I'm going to miss iStorage, I recommend them to anyone!
Best storage experience ever. Customer service excellent. David always goes above and beyond!!!! Can’t ask for better service!!!
David and Terrance were very kind in making my move much easier. Genuinely great people.
Terrance and Dave , Are very helpful and informative! Thank you again !
Terence and David are awesome.
Excellent service location and price~ David and Terrence are awesome!
David was a wonderful Manager.
Terence and David are the best. I love this place
This is very welcoming and friendly place to be. Always helpful and able to keep up with your needs.
Delightful Moving is always challenging. Your employee David help to make the dreadfullness of moving a little more worry-free !
Absolutely amazing service!! David is a true professional!
Terence and David are the best in the business they very friendly In great help in like family.
They really friendly in do great job
Those guys are the best!!!
I have stored here for years!! David and Terence are very helpful and put a smile on my face.
Amazing place to store things.
I moved to Ferndale in 2006 and have needed a storage unit on and off over the years. This is the fourth time I’m in need of one and will continue to return to the Ferndale location. Not only is it consistently clean and maintained but David and the rest of the staff I’ve met over the years have consistently provided excellent assistance and service.
Terrance and David were really helpful and helped with my storage needs with a smile!!! Thanks guys!
Absolutely wonderful David deserves a raise he goes above and beyond and was so extremely patient and kind
Terence and David knows there business. I recommend anyone in need of renting a storage unit to rent from this location.
Dave was awesome! Very energetic, cool guy. Transparent! Give this man a raise!
Great informative service
Best customer service around town.
David and Terance are wonderful
Great experience , very helpful and resourceful !!!
Easy access and very friendly faces
I cannot say enough about David and the storage team. I have been a customer for over 10 years. I feel like I am part of the family. David is compassionate, kind and friendly. Anyone who rents from here will have an outstanding experience.
Very pleasant visit ! David was patient, understanding and made sure to take care of all of his guest in a timely manner
Terrence and Dave we're awesome
Phenomenal customer service!! David, the property manager, is a lost breed!! Just can’t recall the last time I experienced service at this level. He was friendly, concise and thorough. Over the years, I’ve primarily patronized UHaul and have been pretty satisfied for the most part, however, today’s encounter compares to none other. As a new customer, I can only state praises for the dedication and genuine enthusiasm this manager provided and displayed doing the entire reservation process. The facility was an A+, clean, spacious and easily accessible. Although, I may not require storage services on a regular basis, I will definitely share my experience with friends, family and anyone with storage needs. Bravo, David!!!
Love this place
David is a wonderful person He does a great job. Staff handled everything very professionally. I most definitely would recommend everyone renting a storage unit from here
David and Terance provided outstanding service
David is a blessing! His customer service is beyond outstanding!!!!!!!!
Excellent service,10/10 recommended
Excellent service
Wonderful customer service at the Ferndale Istorage We are first time customers.
David is Amazing Great and over beyond Customer Service!
Great job thank you very much very helpful
Great place nice people
Fast and easy thanks David
David was an excellent help and polite
David has great customer service, also he’s fast, accurate, and friendly. I will always use this location for storage purposes.
Wonderful service
Service was great... Made sure we stayed Hydrated..
Really nice experience from the moment I walked in. He’s the best
AWESOME service from David and Terence. They are the best in Michugan! Always looking out for the customer!!!
Terrence and Dave are awesome! extremely helpful . The best self storage experience I’ve had.
Excellent service, David tan down to our storage unit with some waters, really beyond the call of duty service. Excellent!
Very friendly kind hearted people. Awesome place. Dave and Terrance are awesome!!!
Terrance and Dave are the best! Best place to store. Safe and Friendly!
Terence and David are awesome.
Terence and David are the best. Give them a raise.
Terence and David are the best.
Terrence and David does outstanding service
David and Terence know what they are doing.
Good service. And very good assistance
This is an awesome storage facility. Very clean and the staff is super friendly and helpful. Terrence and Dave are very professional.
Dave and Terrance are the nicest guys I've come across at any istorage. Very knowledgeable and their customer service is unmatched. Thank you, Gentlemen!
Terence and David do excellent customer service..
Terence and David are the best.
David goes above and beyond!!
Great customer service well recommended come here for all your storage needs
David I was cool guy and nice guy
David and Terence really know there business, you can trust them A+.
Terrance and David did a great job helping us out and bringing us carts to move our heaven stuff!!! Shout out to them!!!
Terrance and Dave Great customer service !
David and Terrence are some of the most helpful, kind, pleasant staff . No rushing Overall experience is always awesome and alway there when you need them . Thanks guys
My mans David got me right fasho get in with him
Awesome service. David is wonderful and works fast with a smile on his face. Definitely brightened my day.
Awesome bros 😂 highly recommend 👍
Terrance and Dave were Great!
Terrance and Dave are awesome and the prices are very reasonable
David at istorage was amazing and Terrence was very kind. Great customer service.
Great service and very helpful and amazing as always
David provides a wonderful service! He’s very detailed with giving information and I highly recommend!
Would 100% use this place again. Getting the unit was easy, and cancelling he service when we were done was even easier! David was so helpful, and incredibly nice! 10/10 recommend
Leasing online was seamless!! I never ended up having to use the unit, and David was wonderful helping me end the lease! I will absolutely be back for any storage needs in the future!!
Always a great help. Very knowledgeable about the storage business as well as handling customers. When I come in to pay my bill I see and hear the compassion in their voice. Very professional folk!
David and Terrence were very helpful. Helped me save money and Terrence make sure I knew where my unit was. Good people
Very knowledgeable and gone beyond professionalism.
Terence and David are the best.
Great job! They are really nice, clean and professional up here!!!
David was a great person and customer service
Prompt communication. Ease of use. Great work being done here.
Terrence and David was the best nice friendly and very helpful.
Terrance and Dave took great care of me!
David is EXTREMELY nice and helpful. Everything about my move has been a nightmare, but David made the storage part easy. I appreciate his assistance, flexibility, and willingness to help. From the first time I met him, I knew I would be storing my things at this facility. Thank you!
Terence and David are vry professional, helpful.
did a great job , wonderful service
Great service from David and Terrence. Made me feel right at home.
Great above & beyond customer service !
Terenc was great !
Great facility! Dave & Terence provide excellent service. The best in the Midwest!!! They provide the best customer service in the whe world!!!! Highly recommended!!!! A++++
Terence was very patient, nice and courteous. He showed me the facility and provide a full and detailed explanation of everything and answered all of my questions. I would highly recommend renting a unit with iStorage as well as being service by Mr Terence.
Terence and David are the best, this is the best storage in the state of Michigan, I love there is a live person to deal with, the customer service is great.
Dave and Terrence are awesome- great customer service - the storage facility is very clean.
Terence and David are the Super Team for Istorage.
Terrence was awesome!!!
Terence and David are the best in the business.
Terrence was great very clean place
Dave and Terrance are absolutely amazing. Super accommodating and highly recommend I storage
Terence was most helpful. He always takes care me whenever I come to the office. Keeps me laughing.
Terence is the greatest.
Dave and Terrance were excellent salespeople
David took great care of me he is courteous, kind and helpful. Thank You Sir For a smooth transition into your storage facility
David was very kind and accommodating.
David is excellent to deal with. Great person doing a great job!
These guys are great, they always provide awesome customer service when it’s needed. I highly recommend using this location for storage rental any day.
Great service David is awesome he did a great job
Great customer service they seem to aim make sure there customer are happy. If you need something just ask they try to find a solution. Terence and David.
Customer service was great 👍
I recommend leaving anything there. Great service, nice staff and it’s clean!
Clean facility and nice staff
Terrance and David are awesome!
Terrence and Terrance is the best they give outstanding customer service
David is exceptionally talented. He took really good care of my needs!
David was friendly and helpful. The facility was clean and well maintained. Would recommend!
I’ve decided to use this facility for all my storage needs and believe me they are vast! Thank God for David. His explanation of benefits was a very good help for my decision!
Thank you for a wonderful experience, David! We also appreciate you spotting us so we could back out our 20 ft box trailer. iStorage is clean and well maintained. The staff is attentive and very professional. Thanks again, David! You're the best! We highly recommend iStorage.
First time here and has truly been amazing! David and Terrance were so understanding..I had last minute needs and they were on top of everything! I 100% recommend!
Terrance and David is awesome
Thanks David very helpful and polite and professional
Great service from all associates! Helped me get setup with my unit rental and answered all my questions
Great service very respectful people
Excellent service
David and Terrence are both AMAZING!1
Terence and david
My boyfriend and I have had an awesome experience with istorage Ferndale!! Terrence and David are so kind and professional. I would recommend anyone to rent a unit from here. Thank you so much for making it easy and pleasure to rent a unit here. This is hands down the best place!
David & Terrance has such great hospitality and generosity. Highly recommend coming and storing your items here!
Very kind and helpful, genuinely willing to give the best experience.
Made moving in an absolute joy! Never going anywhere else!
David was great!
David was so great to work with. He was ready for me when I walked in, explained everything to me in detail.
David was very kind and patient with me during my process, would recommend this iStorage
I really appreciate David attendance they're doing an outstanding job
5⭐️Service…. This is the friendliest most accommodating storage unit facility that I have ever visited, not to mention CLEAN!! I highly recommend using them and both managers are really nice. I highly recommend this location to anyone that is in need of a storage unit.
David and Tant are awesome. I get some of the best customer service around everyone's historic with them.
Best service ever
Wonderful service
Mr David May's and Terence R Joyce are awesome people. They are very helpful and friendly to deal with. Nice experience.
Honestly a great experience. Seamless. David and Terrence were super friendly and helpful, David went above and beyond to show me around and answer all my questions. Best customer service I’ve experienced in ages.
The service here was AWESOME . David was such a big help . The facility is clean and it’s really a smooth time here .
David was very courteous and helpful. Since i booked online, he reached out and provided the necessary information i’ll need so i can access my unit and move in on time.
Dave and Terrance were the greatest!
Dave was awesome. Very smooth process, thank you so much.
I transferred to a smaller unit within the facility today and the process couldn't have gone more smoothly. David walked me through every step and completely allayed my concerns about the smaller unit's storage capacity. Looking forward continued great experience throughout my rental time with iStorage-Ferndale!
The place is ultra clean very friendly staff and the prices are unbelievable.
Terence and David were the greatest
Terence and David were super helpful with the whole move in process. They even added a little bit of comedy which I liked
Very clean and well maintained facility. Everyone I've interacted with there in the 4 years I had a unit there has been friendly and helpful, and they made move out very easy. Highly recommend.
Terrence was totally awesome to work with!
David was such a great help. He got me a great sized unit for a great price. He’s also funny and a nice energy to be around. I was serviced perfectly here.
Let me tell you how AMAZING this location is especially Dave and Terrance! The building is always clean and they are always willing to go beyond for the customers. I can't see going anywhere else!!
Love Terrence & David!!! They're so kind & chivalrous. Best experience I've had with a storage facility.
Wonderful people.
Terance and David are wonderful people
Great service from David and Terrance
David was very helpful great service 👍
Terrence and Dave provided terrific customer service
Terrence and Dave were really helpful. I got a tour of the facility and they did a great job giving me an overview of the space. Great customer service!
Great service Terrance was totally awesome and I will refer anyone who need storage
David (the man at the front), was extremely helpful with the whole process. Getting my things in and out of the storage unit was a breeze. I really appreciate the great service!
Amazing service! Helped me out by giving me a free lock and helping me with dumping all my extra stuff! Loved working with David & Terrace
David at the Ferndale location is the absolute best!!
Excellent service from Dave!!!!
Terrence and Dave are great and knowledgeable about the process
I love the staff here! they are very attentive and helpful
Wondeeful service
GUYS KEEP ME STORED LIKE ROYALTY. I APPRECIATE THEM FOR HAVING GREAT VIBES GLAD I STOPPED IN. 😌 🤗 IF EVER U NEED A STORAGE LOOK NO FURTHER. THN ISTORAGE.
Customer Service is excellent! David & Terence pulled together & got me in and out! They were both amazing!
What makes this location great are the workers. David and Terrance are amazing. They go above and beyond to make sure the place is clean and well-maintained. If you need anything, they will not hesitate to help, and even respond on their days off. If you are considering a storage place, this is definitely the one to choose.
Dave and Terrance at the Ferndale location really make my experience here helpful and understanding in every way possible!!! I highly recommend getting a unit if your in need of one!
David always give the Ultimate service!!!
Clean facility. The customer service onsite is fantastic especially from David who is friendly and very knowledgeable. The company has a gem in David!
Great and amazing service. Definitely some of the kindest people we’ve met. I think we chose the right place to trust our stuff with!
Best service I’ve has any where. Very kind. Very thoughtful. I will do all my business here. Also, like to add how clean the facility is!
Terence and Dave really know what they are doing.
David was a amazing person he helped me all the way through
Wonder ful service from team axllent service
Great job 💯
Great customer service, Dave and Terence.
David and Terrance are Great!! The service was outstanding! I would recommend I Storage.
They are extremely nice and welcoming and very helpful.
Wonderful customer service from David and Terance
Wonderful storage facility. They are very helpful.
David was so helpful! Thank you so much, I really appreciate you!
The employees are helpful and very friendly!
Great experience David was a great host. He even got out there to help me while I was struggling. Go to istorage for anything storage needs.
Dave and Buster were incredible! Friendly, helpful, beyond expectations! Thank you, boys!!
Great people!!!!
Great place for storage. David was wonderful to work with.
David is FABULOUS!!! He walked me though everything so there were no questions. Highly recommend!
It’s a nice place to storage your stuff, they have any size that you need no matter how much you got to put in storage. David is a great person to work with and he is amazing at his job, they keep the place nice and clean to keep the customers happy. Keep up the good work.
Terrance and Dave were fantastic helping me move in. I love the charisma and personality that comes from the team when I walked in they made moving fun & super easy.
David did an excellent job with my moving process
Had to grab more packing boxes. David & Terence are amazing! Great customer service!
David and Terrance helped me . Such great people.
Awesome service from David
The manager Dave is the best in the world , very professional and accommodating, the facility is very clean , plenty of elevators allow you to move your stuff in easily, Highly recommend
David was very professional and helpful. Facility is clean and just what I need. Thanks David!
Great customer service. Would recommend to anyone!
Amazing staff! Damon and Terance are awesome! Very lucky and grateful! Awesome Experience
I storage has nice and helpful staff members. The facility is also very clean
Terrance and David has actually done a wonderful job in helping me and my son out we want to thank them very much
David was very helpful and professional.
David was a great help, and was very nice.
Customer service is the best. They treat you like family. The place is clean and well maintained.
My Experience was Great. Customer service was very helpful with the units and with me bringing in my Uhaul Truck
Great service’s definitely recommend
Terence and David are the best.
Terence and David are the best.
Terence and David are the best.
Terance and David are great. Very helpful and professional
Terrance and Dave were awesome. Easily my favorite place for any storage needs.
David was quick and very professional, easy to work with
🌟🌟🌟🌟🌟 **"Hidden Gem for Storage Needs!"** I recently had the pleasure of using iStorage Ferndale for my storage needs, and let me tell you—it's a game-changer! From the moment I stepped into their modern facility at 181 W Marshall St, I knew I was in good hands. 🔑 **Security and Cleanliness**: The place is spotless! Cleanliness matters, especially when storing your precious belongings. iStorage Ferndale takes security seriously, and their well-lit grounds and state-of-the-art security systems put my mind at ease. 🌞 **Customer Service**: But what truly sets them apart is their exceptional customer service. **Manager Dave** is a wizard—he knows the ins and outs of storage solutions like nobody else. His friendly demeanor and willingness to go the extra mile made my experience delightful. And let's not forget **Terrence**, the customer service representative. Terrence's patience and attention to detail were impressive. He made sure I got the perfect storage unit tailored to my needs. 🚪 **Convenience**: Whether you need temperature-controlled units, drive-up access, or wide aisles for easy truck maneuvering, iStorage Ferndale has it all. Plus, their extended gate hours mean you can access your stuff whenever you need it. 🏆 **Final Verdict**: If you're looking for top-notch storage solutions, look no further. iStorage Ferndale is the place to be. Manager Dave and Terrence are the dynamic duo you want on your side. Book your space now—I guarantee you won't be disappointed! --- Remember, folks, iStorage Ferndale isn't just a storage facility; it's a storage experience! 📦
David and Terrance is amazing was very helpful they need a raise chile!!
Terence and David are the best in storage.
Best place ever! Clean AND staff is incredibly helpful. Dave and Terrence are amazing! Gratitude
Always super helpfull
David and Terrace did a outstanding job.
Amazing and very helpful
Terrace and Dave really were helpful. I highly recommend.
David is absolutely the best. Facility is clean and very well organized. Great location
wonderful experience very helpful with entire process and welcoming!
Very good place
Very nice and clean, very good service. Professional people Like how David and Terence took out the time to explain to me what ever i need to know.
Great service here. Love it! Terence and David are the best when it comes to customer service.
Dave and Terrance is a great team this is my third time using the services and it’s great
Terrance and David gives some of the best customer service here at I storage
Outstanding service
Greaaaat service and staff!!! Found this when I needed it and it was definitely in my budget !!!
Absolutely clean and great facility. Highly recommend.
Terence and David are the best at what they do, top notch.
Hey Adi here. Love this place.
Hey, Adi Harper here. Hope you are doing well. The us Karimu's phone.
The best service you could hope for! David and the team are amazing and my stuff was safe and secure for 2 years.
Service was really nice
David is an awesome helper! I recommend this place %100
As soon as we pulled in we were guided thru and taken care of right away
Terence and David are the best in the business.
Terence and David are the best.
Great place! Terrence was fantastic and I hear David is awesome also. Thanks!
Terence and David are the real thing, and was very helpful.
Went in today to inquire about a storage unit and was a bit frustrated with life but the receptionist Terrance and Dave were so friendly and made me and my mom smile and laugh he was so professional I definitely recommend.
Great service..friendly and professional..I loved his friendly but business public disposition...thank you.. iStorage
Great workers polite and fast
Great customer service and excellent employees
Affordable Pricing
David and Terance are wonderful people
Terence and David are the greatest they take care of all your needs.
Terence and David are awesome people.
Dave is awesome
David serviced me. David was very professional and accommodating. I would recommend anyone to come here!
Very reasonable price very helpful
Excellent service highly recommend
Terry and David are super helpful and kind. My unit is safe and secure.
David is amazing! He made my move phenomenal
I had a wonderful outstanding experience with David and Terrence. This is a fantastic facility. They do whatever they can to accommodate you.
Great service
Great service year after year!
Great experience signing up! Very welcoming. Thank you Terrance and David! 😊
David and Terrance are very friendly and helpful. Wonderful experience.
Clean facility and friendly staff. Great experience. Thank you!
They where very respectful and helpful in he whole process of moving our belongings
Great Service
Great job!
Very good.
Seamless move in and move out
David and terra nce are wonderful
Dave was very kind and understanding.
David has been extremely helpful. Patient and straight to the point. Thank you for what you do for us the customer.
Terence and David are EXCEPTIONAL! Facility is clean and easy to access! Highly recommend!
Terence really took the time to make my experience a positive one. I will be back!
David and Terence are the best they make sure everything is alright before you leave. I will recommend this Storage place to everyone. Keep up the good work.
Great customer service!
Terence and Dave are extremely helpful. The are the best 👌
David and Terence give the best customer service.
David & Terrance take care of me, communications always on point. Highly recommend
Been here for year. 5 star service every time. Thank You
Five Stars. Best of the Best. You heard it here first. Believe the hype. Go get ‘em.
David and Terrance have given me the best customer service I have ever received honestly!
David is the best person here helped me so much I can’t believe it how much help he given me thank you David I am a loyal client of Storage now for life.
David has been amazing!!!! I will be continuing to get units here. The service is amazing. Units are great value and spacious and David will alway takes care of me
Terence and David are courteous and helpful.
Service with the staff is great 😊 but the prices no so great
Terrence and Dave have been super helpful! I’ve had a good experience here and recorded it!
I want to get a good review for David and Terrence
Extremely good service. Would like to send a shout out to David who helped us.
Dave and Buster have the greatest customer service.
Thank you to Terence for his great customer service
Terence is wonderful! Great customer service.
Dave and Terence are awesome.
Dave is awesome! I would recommend his service to anyone. Clean facility!
Terence and David are awesome.
Terence and David are the best.
Terence and David are amazing and excellent.
Terence & Dave is doing outstanding work
David was excellent and extremely helpful getting us into a storage unit quickly. We appreciate the convenience of renting a unit!
Terrance and David were fantastic. The 1st thing that caught me was their amazing Customer service! Very welcoming and enthusiastic! Great experience
Very nice, big and clean. Friendly and informative staff.
David was super helpful and really really made my day! Thanks!
They’ve done a wonderful job and I really appreciate
Really helpful service
Great job. David and Terrance were awesome.
Terence and David gave us Great service. Thank you very much 👍
Beautiful customer service from David and Terance
David & Terence had the best custom service, and was very good at there job…
They are nice and cool people and they are are very welcoming David and tarence
Easy and straightforward to sign up and move in. Super nice and helpful staff.
Great !! Staff!! David and Terence were great and vey helpful
Great service from David
Dave is amazing! Super nice and helpful. Great place to store things.
This awesome storage place HAS boxes on hand; small, medium, and large, all the time when they're here for their open hours. Perfect place to pit-stop if you're in town, and need boxes!
Terence and David were great! Communication skills was great! Helpful, nice and very friendly ❤️
Great team working for the customer; the team goes the extra mile!
David is an amazing asset to this company!! Very smooth transactions and easy process
Awesome facility. Helpful friendly, clean. Can't go wrong here. A+++++
Great job David
David and Terrance are the BEST. AND I MEAN THE BEST. EXAMPLE OF WHAT CUSTOMER IS TO SUPPOSED TO BE AND FEEL LIKE. I REALLY FELT LIKE MY ITEMS WAS WELL KEPT. I KNOW WHERE TO SEND ANYONE THAT CARRS FOR THEIR BELONGS. STORE AT iSTORAGE IN FERNDALE
The staff are so friendly, Terrance and David walked me around and explained everything. Wait time awesome.
Terence and David are the best.
David and Terence are awesome. They went over and beyond to take care of me. They made sure my family and where will taken care of. Thank you
Awesome service! A pleasure working with Terrance and David . Very clean and safe facility. Thank you again
Terrance and David were great help
Terrance and David are phenomenal! Service was outstanding!
Supper nice. Good energy! Clean and helpful. Great place!
Best storage company I ever been too. Terrance and David are very good, they get your whatever you need
They are amazing. Terrance is the best.
Had a great experience with a lost key. David and Terence really helped me out! Got our lock replaced and on our way. Great service. Thank you!
Terrance and David are wonderful!! Great business.
Terrance and David both are so amazing. I couldn’t thank them enough for all of their help. I truly appreciate the both of them.
David and Terence are GREAT!! THE CUSTOMER SERVICE AND GETTING ME STARTED WAS A BREEZE. THE FACILITY IS VERY NICE AND CLEAN. I AM GRATEFUL. THANK YOU
I give Mr. David 5 stars for the exceptional customer service . He was very professional. I wish he with work with me and my team on the art of providing excellent customer service.
Excellent communication and customer service they will work with you and help you very grateful for them
Terence and David are Fantastic number 1and deserve a 50% pay increase, and after 4 weeks vacation and cola A.S.A.P.
David and Terrance is so nice and really helpful! We had a lot of questions and these guys were more than helpful. Over and beyond what we expected.
People working there are super helpful and kind, the units are super clean and being able to pull right up to mine was great!
Terence and David are the best.
Terence and David are the best.
David and Terence did a wonderful thank you.
Both these guys are tight and have helped me out a lot
David and Terrence are the best. In a time of chaos, normally, moving is usually crazy. They will keep you calm and get things done. David has been my go to for years and he has remained the best. Terrence and David work well together. The best team.
best customer services!
Terence and David are the best.
Great service
Always friendly and helpful!
I love the customer service always friendly always smiling
Well, the time has come for me to move on after two years at this location .Unfortunately the price has gotten beyond my monthly budget. If it was about customer service only, I would still be in the unit. David Mays Jr. has made my experience there so pleasurable since day one. His professionalism and smile often made you forget of the work that had to be done when moving in or moving out of unit. David Mays Jr. is such an asset to your company and should be a valued employee.
David Mays was amazing! He was informative, efficient and professional. I’m not a fan of storage centers, but Mr. Mays has renewed my belief that exceptional customer service exists. I would recommend iStorage and Mr. Mays to anyone needed services.
Great customer service they seem to aim make sure there customer are happy. If you need something just ask they try to find a solution. Terence and David.
Terence and David are the best.
Terrence and David are the greatest, they keep our things for as long as we need.
Terrance and David are the best! Cheapest price in town
Fantastic storage space that is kept very clean and has many carts available to move your items into or out of your storage space. There are also various elevators available for accessing the correct floors. Both David and Terrence are amazing!!! They go above and beyond to help whenever you need assistance with your space or payment needs. Solid customer service at this location!
Very kind, knowledgeable, & friendly.
Terence and David are awesome.
Terrance and David did a outstanding job
Best in the business
David and Terence are awesome and really helped out. I would tell anyone who needs a storage unit to come to these guys.
Terrance and David were a great help and very professional.
Terrence & David are the absolute best!!!!
I can’t tell you how pleased I am that I chose Ferndale Istorage facility. The staff was helpful and patient and understanding. I highly recommend this storage facility if you’re looking for a convenient and safe place to store your belongings.
Great service!
Great people!
Great service love the servicesssss . Love David
Moving can be a headache, I think all or most of us would agree with that statement. After you finally move and decide on storage options outside the primary residence, that can be a daunting task as well. But what makes the experience of it all a lot less difficult is David and Terrance at iStorage Ferndale on Marshall Street. The customer service is stellar. David and Terrance can also advise with the best storage options for your needs. You can rest assured that your items, whatsoever they may be will be in a secured space, clean and monitored via cameras and accessible, as needed.
David is AWESOME!!!! He always get me and my family right
Fast very friendly service.
Great service 👍
great customer service
Awesome customer service
David was outstanding! Very helpful kind and just overall fantastic!
Great service
Great experience! Very fast and efficient service and very helpful
Beautiful service very respectful with a smile will work with him anywhere
Terrance was awesome. Got me hooked up with a new unit. Been using this place for over ten years. Always a good experience.
The service was extraordinary. The best ever!!
Outstanding place of business
Terence and David are the best! I feel safe :)
Terence and is awesome.
Terence is extremely helpful and knowledgeable in completing the rental process. He exudes great energy and demonstrates excellent customer service.
David is the best!!! So friendly and a very clean place
Great communication and helpful love it here
David was nice and friendly everything worked out just fine.
David and Terence were very sweet! Great people! 😍 I'd go back here and refer this place because of them.
Most warming welcome I’ve ever received from a business. David is an angel!
If I could give 10 stars I would! They are VERY clean, they have plenty of carts to help move all sized items, they are indoors so you can move in any weather which was amazing during the summer when I moved. DAVE AND TERRANCE ARE THE ABSOLUTE BEST!!!! They were with me every step of the way, always checking in on me and making sure I had everything I needed. I have used 2 other companies in the past and I can hands down say this is the best storage facility I’ve used! Dave and Terrance are definitely going to be who I refer anyone to and I will be back!
Dave and Terence are awesome
David is very nice showed us all around very detailed felt very comfortable buying a unit!
Clean, friendly, convenient
Terrance and David are awesome.
Terence and David are the best.
Terence and David is the best.
Came in to get a nice and decent size storage and found it right away!
Terence and David are the best.
Terence and David is awesome
David and Terrance are wondering
Nice and friendly service very helpful
Dave did a great job. Great service.
David and staff very helpful and honest. Highly recommend this location.
Great service dave
David was awesome. Great customer service!!! I would recommend this storage facility.
Mr.Dave service was incredible he helped me out in the best way possible I will highly recommend getting a storage here the staff is amazing and a great help
Been storing my gear here for 20 years. Great place!!!
Good job
Good people I deal with them my family deal with them very good
What a wonderful experience!! David and Terrance are awesome and so helpful. Storage facility is super clean!
The experience at iStorage was great. Dave and Terrence was amazing. They tell you all about the pricing (the good, bad & ugly). What you do with that information is up to you!
Second time working with Dave each time is better communication and personal skills are outstanding.
Awesome service great guy thanks David
David and Terrence did outstanding job we really appreciate everything they do
David was very helpful.. communication back and forth.. Showed me where my unit is located and gave me a business card for any questions I desire to have going forward.. thank you again
Quick, fast and had unit available same day! Great experience!
David is awesome! He goes above and beyond. Great experience!
Excellent service and value.
2nd time doing business with them I’m happy to get David again he’s very helpful.
David & Terence are awesome! Great customer service, thank you.
David was great seeing me through to my new unit. Looking forward to a nice relationship with iStorage.
Best service in town. David helped us with everything we needed
Terrence and Dave were very helpful in finding the right space for me. Highly recommend!
Beautiful service and great personalities.
David & Terrance, excellent customer service, great experience.
Dave and Terrance are great.
David and Terence are a great team at iStorage self storage!!!
Great service here at Ferndale
David did a wonderful job in taking care of my needs with the rental
We are happy for David and Terence
Dave & Terence Provided Excellent Service & Help Definitely Recommend
Great service! David is a great help and knows how to get things done! Definitely recommend this storage unit.
Daivd and Terence was very helpful the store was clean it was pleasure doing business at I storage in Ferndale
David is THEE BEST
Dave & Terence are both terrific! Helpful beyond measure, friendly and as honest as the day is long. You won't go wrong here - we've been using them for years. The facility is spotless and impeccably run. Thanks iStrorage - Ferndale!
I've been using this facility for years. The service is amazing, and it's been amazing for years. Shout out to Terence and David who truly care about their customers. Going to my storage unit is a joy.
Best employees, Dave and Terence, but there’s a lot of rate increases.
At iStorage, David's management team prides themselves on providing exceptional service with close attention to detail and a commitment to high-quality customer service. Their facility is well-organized, clean, and equipped with top-notch security measures, creating a premium storage solution. However, the pricing at iStorage is a significant concern and may deter potential customers despite the quality of service provided. While iStorage remains a pillar of quality in the storage industry under David's leadership, a review and possible adjustment of the pricing structure could make their services more accessible and appealing to a broader range of customers.
High Quality, High Prices at iStorage iStorage, under David's leadership, offers an exceptional service that's held back by one substantial drawback - the pricing. David's commitment to providing an unrivalled, customer-oriented experience is genuinely commendable. The facility is pristine, secure, and readily accessible, reflecting David's meticulous standards. However, the stark reality is that iStorage's prices are notably high. While the quality of service is undoubtedly premium, the high cost may deter potential customers from seeking excellent service at a more accessible price point. In essence, David's impeccable management is shadowed by the high pricing at iStorage. Lowering the costs could transform iStorage from a high-end niche service into the go-to choice for storage solutions across the board. This adjustment is crucial for the facility to reach its full potential in the market.
Great Service, But Pricing Needs Attention While iStorage stands out in many aspects thanks to David's outstanding leadership, the pricing is a significant concern. David's dedication to ensuring a smooth, customer-centric experience is commendable. The facility is immaculate, secure, and accessible, a reflection of his meticulous standards. However, the high prices at iStorage make it challenging to fully appreciate the otherwise premium service. For many potential customers, more affordable rates would not only enhance value but also make iStorage the undeniable first choice for storage solutions. To conclude, while David's management shines brilliantly, addressing the pricing structure at iStorage could elevate the facility to an unmatched position in the market.
iStorage, under the commendable management of David, provides top-notch storage solutions. David's expertise, commitment, and focus on customer satisfaction are impressive. The facility is always immaculate, secure, and conveniently accessible. However, the crux of my review focuses on the pricing structure. While iStorage delivers a high-quality service, its prices seem a notch above the market average. This factor, unfortunately, can deter potential customers from leveraging the outstanding services they offer. It's crucial for iStorage to reconsider its pricing, making the exceptional services more affordable and accessible to a broader audience. In conclusion, David's leadership and the premium service of iStorage are noteworthy. With a more customer-friendly pricing structure, I am confident iStorage would be the unparalleled choice for storage solutions.
iStorage, managed by David, offers exceptional service. The facility is clean, secure, and easy to access. The pricing is expensive. David's extensive knowledge, professionalism, and dedication ensure a hassle-free experience. Highly recommend.
I had a great experience with iStorage and their manager, David. The customer service was exceptional, and David was knowledgeable and helpful in finding the perfect storage solution for me. The facility was clean, secure, and transparent in pricing. I highly recommend iStorage and David for reliable storage needs.
The service is great, love this company it’s amazing
Very professional
Reliable
Great customer service. I will definitely recommend them to family
Terrence and Dave were excellent
Terence and Dave are awesome
Terrence and Dave give such amazing customer service. I highly recommend this storage service.
Very well run facility Clean organized
Nice place
Wonderful customer service
This is the best storage place
Terence and Dave are awesome ❤️
David is a true KING. Go here
David and Terrance were excellent. Can't give them enough credit . Made a stressful day much better
Best help I e received this place is 100% the best storage place I’ve used all my life !!!!
Clean, spacious, and convenient. Yet safety is the key that makes this a sweet deal.
This is my first time using a storage unit. The staff has been inviting, awesome and patient with me. And assured me that my items was in good hands
David and Terrance did a outstanding job
David is awesome. Had a great experience and highly recommend!
Great experience! High energy, positive attitude, and very helpful. Would highly recommend.
The service was excellent. Terrance and David saw to me getting the best possible unit for the best price. I would highly recommend.
I’ve had units here for years and the staff is always so wonderful and accommodating. Couldn’t recommend this location enough!
Customer service is awesome answer every question and was a helping hand
The staff is incredibly helpful whenever you need anything. :)
Good service the best
Great customer service from Dave
Great service
Terrace and Dave are excellent
Terrence and Dave extremely friendly and helpful. Great place to store things
Terrance and Dave were awesome!
Awesome staff. Great service. Great space. Really helped out our church when we needed it.
Dave and Terrence are phenomenal!
Terrence & Dave are awesome!
Perfect place with perfect customer service!! Terrance and Dave are the best!!!!
My man the bishop and Dave are very personal and very very helpful people. Some things
Wonderful service
Love the storage
The guys David and Terrance are nice people! Very generous and willing to help and negotiate!
Very polite, professional and down to earth. The service was great.
Great business will be here again!
David was an excellent help. Very friendly.
Dave and Terrence were terrific showed us where to go and made the day as easy as possible they both deserve a raise!!!
David was awesome and so friendly would recommend this to anyone and everyone
David and Terrence does an outstanding job of taking care of all the customers. This is one of the best places to ever be.
Great service
Good and helpful services here. Appreciate David and Terrance for their help with the move. Clean facility too.
David & Terrance have been a generous help. Thanks for the help. Great customer service from the 2.
The storage facility is clean! I feel safe going to and from unit. The personnel they are just fantastic!! I have had interaction with Terrance and David. They are both very polite, professional and welcoming!
We appreciate the wonderful job that you do thank you so much
Very nice staff and good service.
David, the manager, was awesome. Personable and professional. A real asset to the company. A rare find in today's environment of cold faceless transactions. Definitely a good location!
David did a super job. Thank you!
Great experience, David was a big help!
Excellent service!!
This is some of the best customer service that I’ve ever seen in a long time Terrence and David rock
They were so helpful in showing me the units and being kind about the whole moving process
Moving is hard, stressful, and sometimes even scary but when it came to storage David & Terrance are absolute rockstars. Made my move as smooth going as possible. I truly appreciate all your help guys. Thank you! I recommend iStorage in Ferndale to everyone I know. Clean facility, convenient carts for help when moving, and awesome customer service in the building. If you are looking for a safe space from things of your old place this is the place to go!
Good service
David was very helpful today 10/10 would definitely recommend
Excellent hospitality
No joke Dave is the most helpful and accommodating dudes I’ve ever had the pleasure of being helped by— he gave us water, let us borrow a lock, and always made sure we had everything we needed. It’s rare to find people at work that care so much about the customer. A++ would invite to my family’s Christmas party.
Great service and friendly
Dave and Terrance great help
This is a very Professional and Clean storage Business in Ferndale Michigan. The Wonderful Managers Dave and Terrence are so Professional and helpful with all of their customers questions. Their are a lot of long term renters that use the storage units and are very happy there. Thank you👍😊
Terrence and Dave were a lot of help. Facility was clean and organized. Great experience. Will buy from here again.
David in the office is awesome, he'll always take care of you and customer service comes first. Very clean.
The two gentlemen there are very helpful and friendly. And if you need a storage unit. This is the place to be.
Very pleasant and courteous, fast service
Amazing staff, and clean. 👌👌
The service was outstanding.
Terrence was awesome! The facility and unit was very clean and he put right at the elevator which was amazingly helpful.
Good costumer service appreciate the water
Tez and David were a big help!
Excellent service from David and Terrance very helpful .
Great storage space. Was able to get me out of the system so I would not be charged another month. David is very upbeat and helpful.
David Mays has been the recipient of the payments made here. He always warm and welcoming, makes you feel like family. * customer service mattress here!!!
David is very helpful and personable and makes things a breeze I would definitely recommend istorge. Thanks Dave
David was really respectful.
David is amazing
Great service job well done
Great service. Highly recommend the greatest
David the main man that I’ve been dealing with since 2015 at iStorage and he is THE BEST. I’m finally starting over with a new chapter in my life and I’m so grateful for him and his amazing service. Love you David and your great values.
Great service
David has good customer service
Terrance was very helpful transferring my lockers. Recommend!
Very helpful staff, dave was awesome! Top notch help here!
David is the best, truly appreciate his patience with us, thank you again
Great Experience with David and Terrence. They are the best!
David was freaking awesome! Definitely suggest using this place for your storage needs. Very helpful service. Thank you, again, David! 🙂
Excellent service.
David was very helpful and the facility is very clean. I highly recommend this storage facility!
David May's is a Super employee who has always been very helpful.
Nicr
Great storage facility! Customer service is awesome and it’s super clean!
Very friendly
Some of the best customer service here from David and Terrance
Unbelievable service and friendly staff
Excellent service wonderful amazing
Terrence and Dave provided excellent customer service! The facility is very secure and clean.
Great service. David is the best!
David is amazing!!! Thank you
Moving and need temp storage? I storage in Ferndale is a great place. Not only is the staff courteous (David) they are prompt and the place is safe and well maintained!
Awesome service David is great.
Very professional. Dave is always on top of everything
David is the manager full of passion and desire to help people keep up the good work David
The two gentlemen at running the show are the best in town. If you want an easy-to-access and convenient storage solution with the best customer service around, use iStorage in Ferndale.
Wonderful service thank You Terence and Dave are Amazing and EXTREMELY PROFESSIONAL. I always come back when I need storage.
Terence & Dave are Awesome!
Terrance was so nice and helpful. He helped me figure out what unit was best for my needs. Thanks so much!!
Quick and very help with the process.
iStorage was great today! Special thanks to Terence and Dave were very helpful and had a wonderful experience!
It's not often you experience exceptional customer service, but I did! David, you and Terrance are the best, thank you for addressing all my concerns. I can now decluter and prepare for 2023!!
Very nice storage
The staff is extra nice but they keep going up on the rent
Thank you David for the excellent service
Awesome Facility and Management.
Service is always great, thank you !
It is true. David and Tasha doesn’t outstanding job. They are the best ever.
I had a frustrating issue by that caused repeat visits because of my carelessness. But David and Terrance put me at ease and even fixed the problem. I'm comfortable and confident the what makes this business great is the people.
Customer service is excellent! David is so helpful
David very helpful and Nice! Very imformitive! Wonderful doing business with ! Thank you so much
Great customer service.
Awesome customer service
Smooth experience David is the best ever!
Good experience good customer service
Excellent location with amazing service and my fist impression was right. Thanks guys for doing a great job.
Dave is amazing and storage unit is clean and secure. This is my second time renting a unit here and I’m just as happy this time as I was last time. Highly recommend
My representative was very professional very informative and very courteous. Now.
Outstanding customer service
David give some of the best customer service ever.
David was top notch. He helped make my storage experience exceptional.
David is wonderful
Wonderful customer service David did a great job
David is amazing always helpful and understanding
David is the best! He’s been very helpful and informative—and importantly—our belongings are in great shape after many months of storage.
Great service
Good communication with staff, helpful, friendly, and professional
Great!!! I recommend this storage to anyone. David is awesome!!!!
David helped me a lot with my storage unit. He is very professional and courteous.
Outstanding customer service
Dave and Terrence are the best!
Dave and Terrance are Awesome!!!
Terance is absolutely awesome!!
Terence is awsome
Terence was awesome thank you
Customer service is wonderful. I had a issue when I first rented being charged double for 2 spaces. The staff went above and beyond fix the problem. The facilities are very clean and secure. Would highly recommend.
This place is the bomb. David is amazing. I highly recommend them
10/10 highly recommend very easy process very friendly.
Mr David was excellent with assisting me. He was truly a very nice man. And very informational on everything I asked of the units.
Come and speak with David! Exceptional customer service and assistance. Very informative and helpful!
Dave and Terrance were super responsive and helpful. Great change of pace for storage that is normally all transactional and often there is no one to actually talk to. Highly recommend!
Terrance is a very phenomenal representative! I truly feel welcome and will recommend anyone to come!
David with the great customer service
Dave and Terence are Awesome!
David and Terence were very pleasant, helpful, and patient with me which. They are truly an asset to Istorage Brands.
Terrance and David were a great help. Made the moving process so much easier. Beautiful space. Very clean
I came in for a storage unit and David was very helpful! Excellent customer service!!! Ask for David when you come in!!!
Very friendly and attentive!
Excellent service, great staff (Dave was so helpful and hospitable) and very clean storage facilities!
Great place, clean and very fast with service
David showed us a few options and was very helpful
It was great doing business at istorage with David and his employees. Thank you so much for your great customer service, always being available to help with any questions, especially what size unit to choose for my needs
Great storage space, I’ve been with this facility for years. David took great care of me at every interaction. Extreme customer service for sure. Units are clean, well ventilated, and temperature controlled units available.
What a clean and efficient location. David was a delight to work with. He explained everything clearly and was upfront with charges and deals. I will definitely return to this location. I have been at the storage facility for years. First when my mom got a new house and put some stuff in storage and had to put some stuff in storage and then again when my dad moved out of his house. I have never been somewhere that has been kinder and more attentive to the needs of their customers. I have never felt worried or scared or uncertain in some of the most tumultuous times in my life. The people here are like old friends that you've known so long that they are family. It may be silly to say it but I very much appreciate the kindness and support that the folks have always given me. I've never found a better place to store what I couldn't keep at home.
Excellent customer service. David was very nice. The facility is clean and very accessible.
Terrance and Dave was awesome with great customer service and support
Dave and Terrance were very help. Great business!!!
Dave is the best!!
Dave and Terrence are awesome, very accommodating and understanding!
They were really nice, helped a lot, and had a bunch of candy. Definitely come here for David & Terrance
The employees are very nice n helpful specifically David and Terrance they are such a pleasure to work with
David is amazing, friendly and does his best to accommodate the customer. He’s great!!
Dave is awesome, great place. Place is awesome.
Dave is simply the best. They provide great service, security and customer service.
I really enjoy the services that this location provides. The storage rooms are clean and the staff and manager (I believe his name is David?) work with you regarding competitive pricing, and paying your bill. They are also very friendly! Ive been a customer here for a while, and as long as I have things to store, I will keep doing business here.
David was extremely helpful and a true asset to the company, thanks so much!!!!!
Excellent staff and facility. Would recommend.
I love David and Terrence
Terrance and David always give me high quality service. Last month, I was in a rush and put the lock on my unit incorrectly accidentally leaving my unit unlocked. David found it and texted me to let me know. Then he and David checked on my unit to ensure that it wasn’t tampered with until I returned from out of town to lock it. Also - they also greet me with smiles and solutions. Highly recommend!
I love David!!!! Awesome customer service!!!
Amazing friendly service especially the property manager David. He really cares about his customers.
Great customer service
Very pleasant and helpful
David and Terrence has done an outstanding job and taking care of our needs.
Terrance and Dave are great. They really care about their customers and their experiences.
I like the service great people
Super kind helpful and welcoming! Clean facility
very helpful gentleman storage facilities clean
Spectacular service! David was so helpful, honest and informative! He helped us find just the right climate controlled unit in the right size and near an elevator!
Dave & Terrance are great!.. Extra special thanks to Terrance!!
Terrence and Dave are the best
Best customer service in Ferndale--Terence rocks!!
Thanks to Terence for such great service
My husband and I have had two storage units with them and everyone we’ve encountered has been super helpful and kind. Terrence had wonderful customer service skills and helped us get exactly what we needed!
David and Terrence were helpful, professional, and friendly! Good service.
This is some of the best outstanding service I had in a long
Wonderful service I really appreciate your help
Great place to store your goods with affordable prices…
iStorage in Ferndale has been the best storage facility I’ve used over the years. It’s always perfectly clean, your able to drive into and out of the building to access your storage unit, they have a good selection of carts to use, and generous hours of access to the facility.
This has been the best storage experience ever. THANK YOU I STORAGE SELF STORAGE FOR THE GREAT SERVICE!!
Love the service they do a great job
Awesome place to store stuff and amazing service.
This place is clean, there are carts to help you move your stuff, and the customer service by Terrance and David is outstanding. Very secure location as well!
Very nice and helpful it was a very delightful experience.
I have had a great experience at iStorage . David and Terrence were a great help with assisting me with my storage .The service was here at iStorage was and is phenomenal .I'll recommend anyone .
David was very pleasant and made sure we had everything we needed to make this move smooth and easy…it was definitely appreciated!
David was extremely friendly and helpful. Service is extremely prompt and effective. Makes you feel at home
Staff is fantastic, always helpful
I storage is the best storage facility I have ever used. The manager takes great care of his customers and is very accommodating. The facility is clean. The price is reasonable, I love it. I would definitely recommend this facility for long term or short term storage. It is also very safe and secure!
Some of the best customer service from Dave and Terrance
Always friendly and helpful!
This place is great! It’s super conveniently located, clean, and the Dave, the gentleman working there, was extremely helpful with showing us the available units and very patient in giving us the time to make up our minds on just the right one. I highly recommend iStorage in Ferndale.
The staff were very helpful.
Best service ever
Always clean, well lit and secure. Office managers make themselves available and are always pleasant.
Best storage ever. David is amazing and kind and so helpful. Very professional and helpful staff.
Great service very nice man working
Great costumer service very friendly staff
Very good staff very helpful and nice
Like the service and good people
Dave and Terence were a delight very helpful great customer service very great
David Mays is excellent and helpful, he made the experience very easy. The facility is clean. Highly recommend. :)
David and Terence have been wonderful! They are very professional and accommodating both always have kind words.
Great place to store your items
Super nice guy great service
David and Terrance gives the best customer around
Outstanding service here at Ferndale
Good staff. Did their best to accommodate
Great
Great experience! Terence and David were incredible!
David was very nice and patient.
Great folks, very helpful reliable and efficient
Thanks for the service in my time of need.
David did a wonderful job
David the manager provides excellent service! Always available and attentive to customers.
David is amazing! I rented here years ago and was pleased to see he’s still here offering excellent customer service. He helped me decide which size to rent and pick a space close to an elevator. He is so easy to work with and friendly.
Wonderful hosts. Quick. Easy to work with. Super helpful. Answers all questions. Available even in off hours. Clean.
Terrance is one of the most helpful and professional people you could hope to encounter. He’s omnipresent at the facility, ready to help out where needed, answer questions and offer advice during the rental process. It’s reassuring to see his friendly face working behind the office counter or when he’s making his rounds inside the storage facility. You know your personal belongings are safe at IStorage!
David and Terrance have been excellent! With every owner change David has been constant and helpful.
Terence gave great customer service and was very patient and helpful with my questions.
Didn't seem like it was climate controlled. Very different temperatures on each level. Parking is kind of a mess. But friendly employees.
David was super helpful. Him and his staff run a great operation.
David with excellent customer service well recommended
David was wonderful and a very big help!
David was very helpful as usual. I love istorage ferndale
David has provided the best customer service that has received in a long time. This individual goes above and beyond for his customers and treats them like family. He is the reason I continue to do business with iStorage. Give him a raise, promotion, or something!
Not big on Storage unit operations but I definitely I had great customer service with David, constantly keeping me in the loop and actually having some type of morals or care for what he’s doing. Thanks Dave
Dave was great! Helped me out
Great customer service and very helpful from David and Terrance
Service was amazing I have received from David and Terence
Great job, excellent service
Great service !
Great service!
Good service
Thank you very much for a great job
Staff is so friendly and very helpful! Top notch service. I would definitely rent here again.
Terrence and David were stellar with their customer service, it like home for The Holidays.