Amy was really sweet and so helpful. They have really good prices here thank you so much

Amy was a pleasure doing business with i would recommend iStorage to anyone thank you Amy you made my day much better!!!

Amy here at this location is great and she takes care of your needs here highly recommend!

Amy was extremely professional and such a great help!

Amy was very helpful with all my storage needs. She answered all my questions and had amazing customer service! 5 stars!

great place and customer service amy was amazing and a lot of help i would definitely recommend if you are looking for storage

Good communication, fast service , overall 10/10 highly recommend.

very helpful and nice.

Just secured a couple of units at your Taylor location. Amy could not have been more helpful. Very professional and pleasant. Made the process easy and simple. Will definitely rent here again.

Amy was amazing!! Thank you so so much!!! Very friendly and so helpful!!

Amy was super helpful and very nice great space great price would definitely recommend

Amy was very knowledgeable and professional, I would recommend to my friends and family

Sylvia is such a sweet woman . Very kind and thoughtful .

Sylvia is so easy-going and informative friendly to work with and always leaves you with a smile!

Sylvia. Excellent person Very helpful and nice.

Very personal and nice

Staff was great very helpful

Zack is great

I called to inquire prices and Sylvia was very helpful and pleasant.

Very helpful and informational i would not store my things anywhere else thanks for the help

Excellent service, friendly staff, clean facility, would recommend.

Outstanding all around Service

Istorage is a very awesome place I have been with them for over four years all my things are still well no leaks everyone is so helpful and so sweet if your looking for extra space this is a very good place...happy costumer😇

I like my unit a lot. Ms Sylvia is the nicest manager l ever dealt with. There was also another lady l spoke with but l didn’t get her name, another nice lady. I used to rent a cheaper unit in Allen Park but the manager was as friendly as diarrhea so l moved out. Keep up the good work.

This is a very nice and clean facility, and the property manager is very kind and helpful. The only reason for the 4/5 star is due to the fact that before I even got the chance to pay my second month, I already received a notice that rent was being raised, and I am really hoping this isn’t going to be a constant trend

iStorage Manager Sylvia at the Taylor Michigan property was very professional when I moved into my storage facility and also very professional and pleasant person to deal with when I moved out. I decided to move out since the owners at the iStorage facility in Taylor decided to raise the monthly rental from $49 a month to $75 a month which had nothing to do with the manager Sylvia by any means. There needs to be more Mgr's like her in the daily business field that enjoys her job and takes care of the customers promptly and professionally as she did. Shout out to Sylvia thanks for your caring attitude and being professional.

Awesome service, prompt resolution of issues, and Sylvia has excellent customer service. 5 stars!

Had such a nice experience with the young office lady. Has a great sense of humor too!

I was recently on the hunt for a storage unit, fortunately I no longer in need. However, I was price quoting around different places. I called istorage in Taylor after getting the run around from so many different places. It's absurd the lack of communication 😒 and customer service the world has these days. But I finally got some answers with your rep (Sylvia) I confess I had many questions, but she was polite and extremely Courteous. Answered all my questions without trying to rush me off. 5 ☆☆☆☆☆ if I needed the storage unit I would have came back to you guys & will in the future. Thanks again for putting up with me Sylvia. Customer service is the face of a business, way to go.

Sylvia is the greatest i'm so happy they have her now finally the perfect person in charge thank you

Sylvia at the Taylor location is awesome!! Such a sweetheart she really helped me

I went in person to try to rent a unit. It was during posted business hours. There wasn't anyone there. I was able to rent a unit online. I called back the following day and had excellent customer service. The representative told me that she was off the day prior. She was very helpful. The only negative thing is if a person has the day off have someone else cover that day/shift. You may lose potential customers if there is no one available. I am impressed with the size the unit is that I selected to rent.

Silvia and Samantha are amazing. Both are very courtesy and professional. I had a great experience working with this location.

I have been using them for the last year to store items and they have been amazing.

Great customer service and space!

Sylvia does very well at the store. Very informative and will recommend to anyone to see her

Sylvia was amazing in the office. Super nice and quick with providing what we needed in order to rent a unit. And while we were waiting she brought high energy and professionalism. It was an amazing experience.

Sylvia is very resourceful and informative. She helped me secure my belongings and was very generous with her time as I weighed different options to suit my needs. Highly recommend.

Great customer service helps me with all of my storage needs couldn't be happier

Very friendly manager super helpful clean space

Sylvia was awesome, answered every question I had in detail and never made me feel rushed through it all even on a gloomy windy day she never hesitate to show me my new unit. Will gladly recommend anyone I know to go see her.

Lavinia was alesome

Sylvia is awesome! Super helpful, very informative, really polite and just all around great! The last person that worked there? Not so much. But this location is in good hands now!! Great work!!

Was pleasant and very helpful thank you

Isaac is very professional and informative. He was very helpful during my move in. His kindness is very much appreciated. Thank you, P shaw.

Isaac was so wonderful and extremely helpful. He should get a raise. I would recommend this buisness.

Brittany at Istorage in Taylor was excellent, she assisted me with with my storage needs thus saving me money. Very friendly and professional

Since I have had a storage unit there they have went up twice I guess it's part of the game

Would recommend to my friends

Receptionist was great .

I had the pleasure to speak with the area manager Dawn and she made my experience wonderful.

I like the customer service and the location that's close to my home.

The office staff was amazing and the facility is nice and clean

Brittany at Istorage was very helpful and very professional!

Very easy to set up- helpful staff

Very kind and polite and reasonable rates I highly recommend this place for steering your belongings. They have cameras installed where the storage units are and I appreciate that good customer service.

I have been a customer for a few months now and every time I come in I am so pleased with the customer service. Brittany is always so sweet & such a big help! Recommend I storage to anyone looking for a storage unit!

Helped my cousin move some stuff into a storage unit. Brittany was very helpful, and professional.

Brittany was a big help me get the right unit for me and wasn’t bother by all my questions and concerns be for getting the unit

Went in to aquire about a storage unit and Brittany was absolutely fabulous! She showed me all different size units as I was unsure which size I would have needed, answered all the questions I had and went over everything in detail with me and made sure I understood everything. I will definitely recommend anybody I know that needs a unit here.

Always there when you need them

Simple and easy to get rented online. No complaints. Was a good experience hassle free. I do wish it was 24 hour access but is still a nice storage facility decent access hours 6am-10pm. I would rent again if needed.

Everything was good, it was taken care of like you said

Opened it for my daughter a few years ago. We just closed out. Their process are still reasonable. One thing to mention when you're moving out they don't allow use of their dumpster.

Fast and easy no hassle

Great service an wonderful staff always help. Place stays clean never had a problem. I’ve been putting stuff here for a while an may continue.

The manager Nichole is very nice and helpful I would recommend this storage facility to everybody.

Very friendly property manager and made the experience very easy!

Was easy to rent storage unit online and great prices and very friendly staff.

Little lady was Very knowledgeable

Nicole is sweet and understanding without judging. She was a big help to my storage needs.

Nicole is so awesome 🤩 she really is so sweet… she really helped me figure it out. Such a big help… also calls before your late with your payment

So glad I found this place. I have never had any bad experiences in the year I have been using them, and everything is well kept up and cleaned up. Would definitely recommend them to anyone.

Great location, secure and easy to make payments.

Ordering unit online was hassle free from start to finish! Nicole in the front office was phenomenal! She went over and above for us. We rented unit on Monday, noticed an issue with the floor on Tuesday, and she had it FIXED Wednesday morning! I would recommend in a instant!

Cheap, friendly staff, and clean spaces :)

I've had a insane past week and Elaine was amazing to say the least! She answered every time I called( I called back and forth alot) and helped me with as much as she could, she was very patient, considerate and provided me with all the information I needed. She took time out of her own break to asisst me! I didn't expect this process to be so smooth but she made for a great experience and it was greatly appreciated! These are the type of people more places should have. Thank you!!!!

I came here today not having such a good, but Crystal was there and she helped me out a lot. She told about how to get my bill Lowe’s and also suggested autopay. She was very kind and also informative. She made my day allot better because I thought I was gonna loose my stuff, but she told me the process. I appreciate her patience and help. Thank you so much Crystal.

Elaine is always there to help out. Thank you

Elaine was a fantastic help. She walked me through all the different ways to pay as well as the different sizes of storage I could get. The only problem I had was missing out on some of the storage shed special prices because I couldn't get on the website. Easy to deal with and very good rates. All around a good place to store your items

Elaine was so nice this morning 😁

I am a tenant in the Taylor facility and every once in a while I need some special attention. Elaine has been so gracious and accommodating. This has made my experience at the Taylor Storage facility a 10 out or 10. Thank you Elaine!

Great clean spaces

Nice clean place friendly employees Elaine was especially awesome I will be using ice storage Taylor again 😁

Super Helpful, Friendly, Polite Staff Kyle & Elaine. I would highly recommend this super clean storage facility and by the way cool gate app. Thanks! Highly Highly Recommended! Ms.Elaine thank you so much for helping us again, really really appreciated. U r a life saver. Thanks Again and Stay Safe.

I like the small landscape improvements made to the property

Its storage. Bad part is the entrance. Its awkwardly setup which requires sharp turn at entrance or to back up after you enter your code

Staff was very friendly and really helpful in helping me move from a smaller unit to larger one. One time I didn’t put my lock on my unit properly, and the manager called me to inform me. I asked her would she check the unit to make sure nothing was disturbed and she did so promptly, which gave me some peace until I was able to make it there

I came in for some info and was treated very nicely. Kyle knows his job very well and was willing to put up with all my irritating questions which I appreciated. Couldn't recommend this place more.

The service is fast and clean.

Service Was Excellent the guy that work Kyle help me pick the right room and very nice i would recommend this place to anyone

Highly recommend. Kyle was very friendly and helpful. I’ve never used storage before he was very helpful and made sure I understood the lease. He made this an easy process for me.

A lady name Elaine was so nice, I kept getting confused with the information and she was able to reword it so I could understand it completely. It made me feel appreciated here as a potential costumer.

Came in, Elaine was very helpful and made sure my questions were answered fully and concisely

Had a good experience here, Elaine was really nice when I came through.

Kyle was very helpful and answered all my questions. I would definitely iStorage to all my family and friends.

Elaine was awesome and helped me so much😊😊

I have never had any issues with the iStorage in Taylor, MI! They’ve always been good to me when working with flexibility and customer service! I would highly recommend! Much props to Kyle for helping me today! 🤙🏼

Kyle is incredibly professional. Leaps and bounds over competitors! Thanks so much!

Elaine was really nice and straight to the point about everything I asked which was beautiful. I don't know how I feel about how you enter and exit though the gates.

Elaine was so nice, she was able to answer all my questions. I been looking at different storage places and I'm going to go back soon to get one from her☺️

Yvette Davis was extremely friendly, would definitely come back should I need a storage unit in the future!

Yvette Davis was extremely friendly and accommodating with the whole moving process, I would definitely recommend this place to family and friends!

Kyle and Elaine are amazing super helpful and overall great experience

Kyle was awesome. Very thorough with explaining all billing process and guidelines. I will definitely refer more people.

Fair prices, secure and dry

These guys are so professional it's a great place to store stuff. Always clean! I just love the Igenie app also its convenient to open the gate. Kyle and Elaine are so helpful and kind.

Kyle did great job I recommend this place

Great prices great people

Amazing place and storage

Kyle and Elaine were awesome I highly recommend renting with them great

Kyle was absolutely amazing at the iStorage in Taylor, MI! I had a bad experience with another company and Kyle made everything better. Pleasant, understanding and genuine. Decent priced units. Will use them if I ever need another unit.

OMG, the staff is so amazing, please don't get rid of them.. I ain't playing, lol..Or I'm out of here...😊 Thank you so much to Kyle and Elane...

Kyle and Elaine were absolutely wonderful! They were knowledgeable and very helpful. Great conversation and time efficient. Highly recommend this place. It is clean and conveniently located next to Menards :-)

Clean, reasonable prices, friendly staff and convenient location what more could you want.

Kyle was extremely helpful, and made my move in very easy! The property is very clean and well maintained. I highly suggest istorage in Taylor!

Convenient location and friendly service!

Kyle did a great job I really appreciate the service I will tell every to store with u

Ashley was awesome at the Taylor store.

Very Friendly & professional willing to go the extra me to make sure we understand the rules!! Thank too Ashley!!

Got 2 boxes there for vva chapter 259

Ashley was so great provided great customer service. Property is very clean and well kept.

Ashley was so helpful!!

It was quick and simple Ashley was amazing with the paperwork and about the facility. If you need a storage unit this is the place to go.

Ashley was great and helpful!

The facility is large and unit well marked. Entrance to the unit is a little odd but exciting is easy. I just got my unit and service help was excellent.

This experience was so meant to be for me. Ashley is a wonderful person who did everything she could to help me out in my very trying time. So pleasant, comforting, helpful. I have the perfect spot for my RV. Thanks to God and Istorage!!

This place has top notch customer service. The places I’ve been to before have never been as friendly. I was helped by a manager named Ashley and she was so genuinely nice and helpful. I definitely recommend this place!

The units are clean and spacious. Also the staff is friendly and they let you look at the units before you commit. That way if you need a smaller or bigger unit they can change it for you.

Great prices, no issues during our stay. Office help was courteous, thanks Kate!

Kate worked would me on the most economical cost fir my storage unit. She gave exceptional customer service. The unit and surrounding areas are clean I like rat walls too.

Very clean,easily accessible, great young lady Kate to deal with..quickly taken care of..zero issues!

Great place but expensive

Professional and knowledgeable staff! Answered all my questions and addressed my many concerns, very helpful for me as a first time storage customer. I would certainly recommend this company. Very Impressed!

Great location

Great customer service.

I was looking for a small unit as my daughter has moved back home. I had looked at a few different locations and this was my last. Kate assisted us. She took her time and made us feel like valued customers rather than a number. I highly recommend IStorage Taylor and be sure to see Kate!

The manager named Kate was extremely helpful and professional. She explained all my options and the units were spotless. I highly recommend this facility.

Great experience!!

Nice and clean. Reasonable rates.

Kate is an amazing property manager. Always answer all my concerns with a positive attitude. The property is clean and well managed. I will be sure to refer people to her.

Nice place to store. Simple process. Manager here is awesome as hell.....

Kate is the best in town. She makes everything less stressful. I know my stuff is save at her property.

Decent place for the price. Managers know what they are doing. Clean and easy to access.

Great service.

Kate was very professional and got me into a unit no problem. She made it easy to fill out the paperwork and understand all the rules. Great facilities and staff!

Excellent and helpful store manager. Called for a couple quotes and she was very friendly. Very clean business. Everything was signed and completed in a timely matter.

Extremely pleased with the professionalism and cleanliness of this business. The store manager is prompt, knowledgeable, and friendly. I am moving to Florida in a month and needed somewhere where I felt best leaving my furniture. I was in between doing business with another storage but because of the impeccable service, I just finished doing business here. Thank you! Helpful facts about this business: - Good Space - Great Prices - Clean Store - Friendly Management - Secluded Area - Convenient Drive Up Access

I needed a storage unit quickly and the service here was wonderful. The prices were reasonable and the process was quick and prompt. I would definitely recommend this storage company to others.

Nice place. Very nice employee Kate helped me determine what size unit I needed because I had no idea. She made my first time renting a unit super easy.

Staff are very friendly and willing to help. Very clean property. Kate was a big help!

I enjoy going on the property knowing they keep it clean and the people in the office answer your questions to the best of their ability and if they have no answers for you they will find a way to get you the answers that you need

Super friendly and very helpful !

Staff was great help :)

Reasonable rates easy access it's right off of I 75 .

Great customer service, clean units, very affordable prices.

Secure

Nice place,with excellent pricing.

Very good hospitality

I've been storing here for a while. My major complaint is that the prices keep going up and up. Way up. Other than that I have not had any major issues. $$$

Clean storage facility friendly staff

Nice facility! No problems at all. The manager is very friendly and helpful.

Love the people are Nice

The storage facility worked out great for the six months that I had the unit. I would highly recommend this place to anybody looking for a storage unit. Yes, the road is under construction to get here and it's off the beaten path, but it's maintained really well and very clean. Melissa and staff were awesome!

Polite and helpful. Great customer service. Secure storage.

Mellisa, is awesome she us always very friendly and helpful. She also called me when I forgot to lock my unit 😅

Melissa has provided me an awesome experience not once but twice! The units are great and I would recommend SSS to anyone looking for low rates but with high quality!!!!

Quick service, nice staff made everything simple!! Cheaper prices too 😜😎 Thanks again

Love it ....very nice people work there.

This place has been around a long time. Prices are great, the staff is very helpful and friendly, right off of 75 and eurika rd. I can't say enough how clean the units are and the property. Thank you again Melissa will be letting any and everybody know about you.

Service was terrific and price very reasonable. Melissa was great!

I'm so happy with my experience at Simply Storage! Melissa is a wonderful property manager, and the units are spacious and very clean. Will definitely recommend this facility!

Great place. Friendly staff. Clean units.

Very friendly staff (Melissa was wonderful to work with; very kind and friendly. She truly went the extra mile for me.) Nice, clean units; the layout is easy to navigate & remember. Highly recommend!!

Great customer service an the price was right great job so pleased

Melissa is great....she gave me a great deal. I would recommend this place to my family and friends.

Staff is great! Very clean! Highly recommend!

Excellent customer service skills

I have the best luck. I shopped around and this storage is the best price and someone is always walking around to pickup papers that have blown around

I really appreciate the friendliness of the staff here from start to finish she was friendly, compassionate, and very helpful, and gave me the information that I needed, and was very patient and the service was excellent

I went to a lot of storage place before I found this one. The property manager is fantastic and so helpful. She showed us several units before we found the right one and was very patient with us. Prices are the best around. Very secure. Very happy with this place.

The manager is friendly, knowledgeable and she made sure all my request was accommodated. 5Stars

I really appreciate the friendliness of the staff here. I just wish they had better parking. Or any at all would be a good start. I had to park a large truck out front once and I overestimated the space available and busted a tail light... Thankfully Melissa was willing to share her tape with me and I taped it back on. So yeah, know the storage facility before you try to take a large vehicle into there. Not much room to navigate and pretty much anywhere you park you block the road in and out and is probably illegal.

Melissa was AMAZING!!! From start to finish she was friendly, compassionate, and very helpful, and gave me the information that I needed, and was very patient. She made my transition alot more smooth. I came in crying and left smiling! I would CERTAINLY USE (SSS) over again if needed!

Best facility best management

I have been at this location for several years now. And not once have I ever had an altercation with management. I have been treated with the utmost respece and I appreacheate that experiance.Keep up the good job.

Melissa was a very helpful and detailed. Thank you!

Staff is great and always work with you.

Melissa is a very good person..I love her. Very fast response and helpful. Place is very clean and organized. I would definitely recommend people to this storage place.

Prices were the best around and there was even a move in special!! Melissa was very knowledgeable on what would work best for me and didn't try to sell me more then I needed. I would highly recommend this place to anyone who is tired of high prices and just wants someone helpful to work with you!! Very very clean as well!!

Very nice helpful Manager Melissa was my first time using a storage place and she was absolutely great to deal with and to help me on my needs the place is right behind the trade center that had closed my gps couldn't find it the place feels very safe and its very clean.

Melissa was very helpful on finding me the right size storage I needed for my belongings she was very professional and nice thank you so much Melissa.

I have had a unit here for a while now. The office staff is very nice, property is clean and the lot is secure. I am very happy I decided to store with them.

Super friendly and very helpful

I received great service and prices from the Taylor MI. location. I had storage there for 4 straight years with out any problems. Thanks to Office Representatives like Melissa & Amber i received all the help i needed when asked. I will return when i'm in need of a storage unit again. Thanks again from e-mail Raul Woods Unit 320

I been using there property for storage almost 2 years now and I am so thankful to the awesome staff for helping me with storage for my Moms stuff.. Property is always clean Never have any problems with the gate IT WORKS! and the manager/staff working always such a sweet smiling face ready to help. I also didnt have to fill out a book of forms and sign over my first born to lease with them..Now that Menards will open up beside them soon they just made the road there and turning lanes easy to get in and out of.. I think this place is great ;)

Fast friendly service, hella good deal on box prices! Clean, well maintained units. Looked and found NO pest reports from Orion.

They were very helpful and nice. I will definitely go there again. Melissa was great.

A great place to store my stuff as an OTR truck driver its a safe and secure lot and that means a lot when you're gome for months at a time. The manager has been more than understanding and helpful with any concerns as have the rest of the staff.

I called and spoke with Melissa, she was very professional and informative! When I arrived, she continued her professional attitude and I would recommend her storage company to everyone!

Customer service is great. I have stored here for 2 years with no bad experiences. My stuff is safe and the property is clean.

Melissa is the best and most customer support person I've ever seen. Thx!

Customer service is helpful and courteous. The service is good and the price is right. Have to also say the property is clean and always maintained.

I have been a tenant for 3 years now and I gotta say... I am very happy with this place! To me the most important thing is the level of customer service is great! Manager and Staff are very friendly. I have no complaints. The property is fenced and safe. They keep it VERY clean and weed free. I'm sure there must be some somewhere, but, I have never even seen an ant on the ground! 5 Stars... Keep up the good work!

I was in from out of town picking up an auction unit. Melissa was terrific! She was friendly yet always professional. She answered all of my questions and was knowledgeable and very patient with me. ( it was my first purchase ever of an auctioned unit). The property was groomed well and clean despite its location. I have recently had a need to acquire my own storage unit and I can tell you first hand that in that sometimes unfortunate circumstance, it is made all that much easier when the person that you are dealing with is like Melissa.

I've been doing business with this location for over 2 yrs and have had nothing shy of a great experience. They have cheap rates the lot is secure with both a password based gated entry and cctv. I was a little nervous when the newest property manager took over because sometimes change can be hard especially when you have good communication with the former manager but Melissa put my mind at ease instantly. She's been extremely helpful and easy to talk to with any questions or concerns. I have recommended others to use this location (there's a nice kickback program for referrals) and will continue to do so.