I can’t say enough great things about the manager, Adam. He has consistently gone above and beyond to provide excellent service and assistance addressing any concerns promptly and professionally. His dedication to customer satisfaction is truly unmatched. While there are plenty of storage options in the area, Adam’s friendly and approachable demeanor sets this place apart. Every interaction with him is a positive experience, and it’s clear he genuinely cares about customers and takes pride in his work. Thank you, Adam, for all your help—you’ve made a loyal customer out of me!

man at the desk was very knowledgeable and took me on a tour of the property. Would recommend for anyone looking for long term rentals.

Very convenient for overnight move and an extra storage

Very professional and helpful every step of the way

Fast and Easy Storage setup and access. 5 Stars!

nice, friendly and easy to deal with

Great place to have a storage unit! Offer various options and have the most reasonable prices around! Easy to get in contact with if need be and has a friendly helpful staff!

Real good service and friendly 👏🏻👏🏻👏🏻

I recently opened up a unit and I am so happy! Adam was very helpful and guided me through with any questions I had. I highly recommend! Also, this was the cleanest facility I have been too!

Adam is very nice and helpful! Great prices and a lot of options. Great experience!

Things have changed here. For the better!!! That's for sure! The new property manager, Adam. Is doing a great job!!! Keep up the good work.

Adam greeted me the minute I walked in and gave me multiple other options for my rental needs. Very friendly and helpful!! Glad I chose iStorage!!

I inquired online and within minutes received a call from Adam. He was fantastic. He was spray painting the curb when I arrived. It was obvious he took pride in the appearance of the property. It was very well maintained. He was helpful, polite and professional. The storage unit was spotless. I highly recommend this facility.

Adam is very knowledgeable and extremely helpful. He was very friendly and answered all of questions and concerns. I highly recommend iStorage and Adam.

great personal service! Adam is awesome. nice clean facility.

Adam is the best!!! This place really needed him!!! He was so accommodating and very understanding I hope the cooperate office appreciates his dedication to this business!’ Adam thank you so much for all your help!

Affordable prices clean place, staff is very courteous and polite would recommend to anyone

excellent assistant property manager

I have Been renting units locally for years and Istorage in Howell is the best. The new manager Adam is super helpful, patient and fair. He has the place looking amazing and warm. Drive up units are a plus

10/10 Recommend iStorage!

Under NEW management. Very friendly young man is now managing the property and he is on site and helpful. Place is looking fresh and exciting. Highly recommend iStorage !

Outstanding worker Jason hard great worker

Jason was very helpful with my rental. He answered all my questions and was able to reach out to corporate to solve an issue. He followed up and responded on time as promised.

Great guy at the counter

Great place very professional very clean and rates that are the best that I shopped around and they couldn't be beat would recommend them all day

Great storage area, I’ve had a unit here for years my stuff stays in great shape never any bugs or rodents. The prices are better than any other business in the area.

Always a pleasant experience when I go to iStorage to rent a unit. I’ve used them for the last few years and they always make it easy…. Lauren was a pleasure to deal with. A+

Fast service

Kristina was amazing, she got me first month’s rent free. She helped guide me in the right direction for which size I’d need. I have a 5x15 and for the price I’m paying it is an amazing deal! When I was shopping around iStorage had the best prices by far. I’m beyond happy and relieved I have a safe place to store alot of my belongings!! I had rented a unit in the Cliffwood location back in 2018-2020 and I had a good experience then as well. Thank you so much Kristina for the work you do for the Howell store, it is greatly appreciated.

The storage unit property is very clean. The units are perfect sizes and clean as well. And the staff is so friendly and helpful. I would recommend to anyone

Clean Facility, Manager was extremely helpful.

Super easy, convenient and straight forward check in process! Courtney was extremely helpful in explaining the process and getting us set up!

The storage unit is dry and lots of space. Nice to get money off for the first month. I dealt with everything over the phone. The woman was very nice.

A clean and well organized self storage facility. Conveniently located near Route 195 as well!

Easy no problem!!

Easy access to your "gated community" unit with key pad entry.

Great service and great security

Christina was very friendly and showed me various units so I can visualize the storage size I needed.

Easy access I’like that has stepped up for rain drainage

My storage unit was very clean and had a small step up so water doesn’t come in when it rains.

Good friendly people

The ladies at the front desk were very knowledgeable and willing to help. They listed all of my options and guided me towards the best solution. Very reassuring during a stressful move

Very good great

Easy online set up

Great storage experience, would recommend istorage to others.

Great price for just what we needed!

Christina at the front desk was very informative, access to the facility was easy.

Considerable rates for the space you get. It made my move feel easy

Great place for storing your belongings. Everything is done online so it's really quick and easy. It's very affordable and easily accessible. They even have climate controlled units available.

Paul ... thank you for providing customer service on a level as good or if not better than what I deliver to my customers. You are appreciated.

It’s great your manager Paul is amazing

You did very well. Paul was very kind, patient and told me everything I needed to know. It was a good experience

Wonderful service by Kristina very helpful thank you so much

Thank you for having a kind considerate, pleasant professional staff . Your facility I Storage is is not only convenient, it’s perfect, clean and easy access! I’m very pleased and comfortable and feel safe renting here. Glad I found your great facility. Bravo, thanks much .Truly Joe C

Used Istorgae for a couple of years while we moved from Chelmsford. Never any issues, unit was large, well lit, easy access, dry and clean. We closed out our account recently and both Lily and Amanda were extremely helpful and courteous. They took great care in letting me know all of the details, and made sure their computer was updated with the correct closure dates to avoid any billing issues with Autopay. I was very pleased with I storage and would recommend this business to anyone that requires temporary or long term need. Thanks again Lili and Amanda. Appreciate your Customer Service.

Paul and the team did a great job explaining everything and showing us different units so we could choose the correct one. Sign up was fast and easy. Great experience

Christina went out of her way to help me get a storage unit. She was knowledgeable, polite, personable, good communication skills and she certainly knew the computer program. She showed me the unit and made sure I was good with everything. She did a great job.I’ve been a customer for about 20 years. She like your other staff represented the company very well. It’s all about service. Nice work!

Everyone I spoke to was extremely helpful and kind! I mainly worked with Paul and he made sure that I picked the right unit for my needs. I'm so happy with the service and everything I have received from the team. Thank you!

Paul and Christine are very helpful and professional Great place to store your stuff!

Kristina was wonderful! Paul was excellent!

Other then snow making it difficult to park having 24 hr acess is a plus

Paul was friendly and easy to deal with, was setting up shelving in the unit within the hour. Right on route 9 very convenient. Love the ease of getting out of the facility, you don't have to enter a code to exit.

Very clean

You can't even imagine the stress I was under that week, nothing went right for me. The very last thing I had to do before getting on my plane was to drop my truck at storage. Thank God I had chosen iStorage Self Storage in Howell. I'm certain that they thought I was bananas. While packing, someone packed my GPS, and I had turned off data on my phone bc I was a Covid-19 hermit for 8 or so months. I must have called Courtney 5 or 6 times, admittedly, almost in tears, for directions. She not only got me there, she handled everything for me as if I was related to her. Fantastic price, too. Another storage place quoted me just over $300 for the same space I got at iStorage for less than half that! I wouldn't think twice about them any time in the future, they know they have a customer for life. Check them out, across from the new animal hospital.

excellent and courteous service

Always a great experience!!! Husband and I have been repeat customers for 3 years now. Staff is super friendly, knowledgeable and very helpful. Thanks so much!!!!

The owner was very respectable and professions, was fun to talk to. Gave a great tour of the grounds. Overall a great place to store and of your products. Would recommend to EVERYONE!

Courtney was fantastic from the very beginning. Extremely friendly and pleasant to deal with. She took the time to show me the unit for rental and made sure I was satisfied with everything before leaving. The grounds all look clean and the unit itself is extremely easy to get to. Access into the grounds is very easy as well. Thanks Courtney! Highly recommend this location!

We had the best experience at the Howell location today! Courtney was so personable and helpful from the beginning. She got us set up, explained everything and had us on our way quickly. We were happy to know we could move our stuff in today, immediately. What amazing service!!!

We rented a climate controlled unit almost two months ago. So far so good. We called around for rates and iStorage was always the most competitive rate around. We did not go see other units though so I don't have much to compare it to. One thing I do feel is that the storage unit seems pretty warm (not as climate controlled as I thought it would be). I thought climate controlled meant the temperature would be room temperature but it seems a bit warmer and I assume will seem a bit cooler in Winter. Again, I don't have anything to compare this to so it may be normal.

Great place polite fast and cool Courtney and Tom are awesome

Courtney was amazing! She was patient and extremely helpful with finding the right unit for our needs. Great fast, easy experience.

Tom and Courtney were very kind and helpful. We needed to upgrade our unit at the last minute and they were able to accommodate our needs.

Tom and Courtney are the best got a unit no issues smooth transaction thanks

Thomas at iStorage has been helpful, friendly and professional every time I have needed information or assistance. He helped me choose the type of unit, the size of the unit and guided me through the paperwork, explaining everything I needed to know along the way. He is a stellar representative and I am happy that I chose iStorage.

I saw Tommy when I when in. I recommend him 100%.

The team here is the BEST! They were very helpful & efficient. They answered all of my questions & we were able to find a solution to fit my exact needs. I really appreciate the time & patience they had. Thomas & Courtney ROCK!

Great customer service, easy account set-up, very convenient location, nice outdoor units....

Very pleased with the service at iStorage. Needed an unit ASAP and Thomas was able to provide me the information in a timely fashion.

People are super easy to deal with and very knowledgeable about their services.

Thomas and Courtney have been the most helpful and courteous people. During the last 4 years of storing my belongings at iStorage in Howell, NJ, I have felt that my items have been cared for and protected while in their care. Both Thomas and Courtney greet me with a welcoming smile. I enjoy coming to iStorage

Thomas was very helpful in answering the million questions my husband and I had asked. My husband is hard of hearing, so Thomas had to repeat himself a lot, but he did it so kindly. Courtney was also a big help in showing us the different units. We are from Montana, so we are trying to figure a lot of things out, and they were very patient with us exploring our options for storage. They were very attentive to our needs and we are coming back to rent today.

I was looking for a storage place and found this. It's an excellent facility, and Courtney and Thomas were wonderful to work with.

Needed storage for a few months in-between moving locations. Staff was congenial, knowledgeable, my property never got wet in the outdoor unit. Terminating the lease was a breeze. Will use this business location again.

Thomas and the other representative were very courteous, knowledgeable and friendly.

Tom and Courtney were extremely professional. I wasn’t sure if the size that I needed and Tom showed me the empty units and we went over the pricing together. Courtney assisted me with the access codes and PIN number and she was able to find a pin in her system that I could easily remember! I was very appreciative of their ability to do that for me and that makes my access much easier. Thanks again and I’m looking forward to a great relationship!

Both employees up front were extremely courteous, friendly and knowlegeabe

Love the staff here. They have been accommodating to whatever I needed whenever I needed it. Have changed units several times and never had an issue.

I went to go bring my stuff into storage. Courtney and Tom greeted me with welcoming smiles and personalities. They explained everything about the storage very professionally and friendly. They were laughing and joking with me as they brought to my unit. They turned my stressful situation into a more cheerful one. Thank you so much for al of your help!! Highly recommend !!!!

Great place. Very friendly my second time using them.

grezt staff, easy process

Things should me more automated...too much paperwork and waiting. Staff was super friendly.

Great staff very professional and polite

Good

Courtney at the Route 9 in Howell , NJ facility is very knowledgeable in her job. Great personality, upbeat and positive. Definitely has leadership skills and our experience was 5 stars.

Tom is excellent to work with - friendly, knowledgeable, and courteous. A real asset to the company. Great prices too.

Very helpful with helping us meet our needs. Answered all my questions before I asked and even ones I did not think of. Pricing is very fair and reasonable.

Mark was super attentive and helped me find the best deal on a storage unit such last minute. I would definitely recommend this business!

Thomas was so helpful; he made the whole process pleasant and super easy.

Very friendly personnel. Well maintained facilities.

TOM was very helpful and knowledgeable about the storage units as well as how to store different items properly. He was also very courteous and patient in explaining all of the details of the storage unit agreement. I would highly recommend istorage as a clean and safe place to store your items.

I would like to say that Tom had excellent customer service and was very helpful and knowledgeable of the unit size that i would need to make my moving transition a smooth process. Tom you ROCK!!!

Friendly and accommodating. No hassle. Clean units. Safety and security is utmost important. Feel safe storing my items here. Explains the whole process to you from the start.

Very nice and friendly staff, fare prices, thank you for all your help! I had to use them 2nd and again impressed and happy with services and friendliness of the staff!

Clean unit. Decent prices.

Good facility, and great customer service. I highly recommend iStorage in Howell NJ

Thomas was outstanding and help me out to make the entire process easy. He was friendly knowledgeable and very personable. I will definitely use them again.

Love the facility! Mark is very helpful & thorough!! Def recommend.

I’ve been a tenant of Istorage since it was uncle bobs about 4-5 years ago. First I would like to say the manager at this facility is top notch. Mark is a great guy who goes out of his way to meet the needs of this tenants. He is an attentive, knowledgeable guy who always seems to be there to help you. I wish I could say the same about the customer support I received over the phone. I had and issue with trying to get to my unit after a snow storm, which the lot was not cleared for 2 days. I’ve had a couple other issues their none of which are the property managers fault but lie in corporate. Mark does his best to remedy the situation with the power he is given. I use Istorage due to the fact there are very limited places to store trailers and I will continue to use them in the foreseeable future

Great customer service!

The staff is very nice, the storage units are clean and I love the fact that it is gated!!

Awesome office staff... fully understood my needs and went out of the way to meet my expectations. Clean and WELL LIT SAFE facilities. Mark and Courtney... you guys are the best. Highly RECOMMEND...

Manager Mark was personable and informative. Great service!

The manager Mark was very helpful. Great personality and phenomenal customer service. I will definitely recommend this facility!!!!!

Solid and safe.

Friendly staff, excellent customer service. Best prices in the area

I had a great experience! Very kind, nice professional. Showed me all that I needed to know. Very happy I found them!

We have been dealing with this storage facility for years, even before it was iStorage. We highly recommend this facility. It is kept very clean and the employees are friendly and helpful.

Units are clean, and great shape. Manager and staff are very attentive and a pleasure to work with!

Everyone at this location has been super helpful and very nice to me.

The manager Mark is very helpful and an all around great guy to deal with.

Getting a storage unit was quick and easy

Great service and rates.

Mark - thank you for all of your help with my storage unit - you went above and beyond to make it very smooth process - keep up the good work!

I stopped in here for boxes and some to Courtney and wow she was so personable and funny. Loved her big personality. Definitely stop here if you need boxes or storage.

Mark was friendly, he explained the options clearly, the space I rented was clean with no bad smells, or bugs,

Clean and secure facility. The manager (Mark) is a real pro and is super helpful. I highly recommend looking at Istorage in Howell for your storage needs, you will not be disappointed.

A bit more money but I feel they will be worth it.

Very professional place. Any time we called regarding our unit we got answers right away

Just spent 7 months storing odd and ends and never had any issues with weather compromising the unit. Staff is very friendly and help you get the unit that works best for you. It was a breeze from the sign up, to the checkout day. Would definitely use them again!!

Nice storage at a good price

iStorage in Howell, NJ was recommended to me by a friend, and my experience there did not disappoint. Mark, the Manager was always pleasant and friendly, was always as accommodating as he could be, and made my short stay there pain-free (lol) and effortless! I would, (and probably will), use the Howell iStotage place again... Thank you Mark! You rock!

Excellent experience with iStorage working with Erica. Very helpful and knowlegeable. Pleasure doing business with this facility!

Was extremely surprised to find this Jewel last minute in Howell right off route 9 and it wouldn't have been complete without the excellent service provided by Mark. Very pleased with how well everything was taken care of and the excellent consistent communication provided. Thank you IStorage and Mark.

Unbelievable staff...friendly.helpful.informative...........facility clean...so happy I chose istorage....not only did I get a great promo.but the staff alone makes it worth it...Thanks Erica & Mark for your excellent customer service...

Stacy is OUTSTANDING! From the moment we entered her office, we felt very warmly welcomed! She has a fantastic, friendly smile and personality! She is also a true professional who knows her stuff, and works that extra mile to make certain her customers are fully satisfied! In our case, Stacy stayed beyond closing time on a Saturday to help us! She did not mind at all! In fact, she seemed to get super satisfaction by simply helping people! Thanks I-Storage for having Stacy!

Good customer service, clearly explained fees, best price I could find in the area, and no unreasonable contracts. Diana and Stacy did a good job.

Diana and stacy are very knowledgeable about the storage needs of their customers

Friendliest Staff and Easiest storage facility I have used! The people there, Diana and Dave, are Helpful, CARING and went the extra mile to make sure that the stress of having my belongings in storage was not such a stressful time in my life!!! I have used a LOT of storage units along my travels, and this location has been the least stressful, most friendly and most caring facility I have ever used! The workers there take the time leave you a voicemail if you forgot to pay your bill, or because you have a simple late fee coming up. (I had every thing I owned in storage and lost my job, so I was late for two months!!! Diana and Dave always showed personal concern that I was going to loose everything I have worked for.) They were always so caring and helpful. Diana and Dave at iStorage, Howell, made the stress of having my life in storage,… manageable and not as scary of an experience that I thought it would be! Diana and Dave eased my worries, and I have never received such an understanding, friendly attitude at any other storage facility I have ever used when my payment was late!!! (I guarantee that!) I will always use this facility for my business and personal storage needs. The staff there is amazing, and cool. I am always treated like a friend there, not a costumer. I would hang out with the staff there and have a barbeque with them all,…. That is,… if my grill weren’t stuck in storage!!!! A+++

They helped me out very much. Very nice people. And they look out for you.

great friendly staff who were extremely helpful

Great service, amazing people. So helpful!!!! Diana is the best! Mark is awesome!

Diana is great and wonderful and was very helpful with moving in and helping us transfer units a few months after our initial move. Highly recommend! Thanks guys!!! Mark is also great!!! Funny too!!!!

Never thought I would be writing a review of storage, but the people here are outstanding! We had some logistics to work out with our moving truck company and the iStorage group at Howell went out of their way to make it all happen like clockwork. They also gave us tips on great food in the area, offered to escort our trucker to the unit if we weren't there, These are really nice people to work with.

Diana is great

Diane was great huge help for me and my family

Diana is amazing. Wonderful asset to this company. Made my storage experience nice and easy

Very nice and very quick to get setup!

Diana is the best !! She is very helpful and easy to work with. She explains everything and does all she can to make every step easy.

Mark was real nice but.... Diana was super cool. I like this place

Diana and Mark are wonderful waited after hours excellent experience and hazel sweeps super

Diana was absolutely amazing! very friendly and knowledgeable staff! great choice!

Diana was most helpful & friendly. Great staff. As well as clean facility. I highly recommend.

All the staff members are amazing people. They are very welcoming and curtious. The prices are great and staff are very friendly.

I had an awesome experience getting my storage unit. Mark and dave were very nice and helpful. He had a few jokes too, which made the process go faster. Companies need more workers like him, very easy going. Thank you.

Great Staff. Both Dianne and Dave are great to work with, very understanding and always willing to go extra mile to help out. I would highly recommend using them for your storage needs. They alsohave auto storgae available at this site, not everyone has that option.

Dave an Diana are a trusted team, committed to excellence in customer care!!! You're not just another number at iStorage in Howell...

Great place. The staff there helped me out with last minute storage needs and never over charged like a lot of places. If you need to go anywhere, make sure it's istorage....

Very clean and professional. Thanks for such an easy day. Great prices and top notch staff!!

Been dealing with them for couple of years and they have always treated me right. Staff is courteous and they really go the extra mile for you. Thank you Istorage..Sincerely Happy Customer.

excellent Dave and Diana are the best always willing to go above and beyond for me

I called first since this was the first time I was renting a storage unit. I spoke with Cynthia from the call center. She was so helpful and answered all my questions. I then met with Dave at the Howell location to pay for my rental and he was just so helpful and had such a great personality. I loved that he was so happy and so full of life he made my experience a fun one. I look forward to dealing with them each year to store my motorcycle. Thank you it was such a pleasure!!

I rented a unit with iStorage this week. The staff was very courteous and knowledgable. They beat their two competitors' prices in Howell. The property is well maintained and monitored!

Wonderful staff clean facility

Diana is the best and David is amazing and I miss Mark

Wonderfull

Execelent people Diana is the bomb... highly recomended

Safe & secure access with great & friendly people! I highly recommend iStorage! Everyone at the office are extremely helpful. Thanks Mark, Dave & Diana!

Everyone in the office is so friendly and nice, I would always recommend them.

Istorage is one of the best places to leave your belongings. Its safe secure and very comfortable. The staff is super friendly and extremely knowledgeable. I would recommend everyone tomcome to istorage in howel if you need a safe secure place to leave your personal belongings

Would definitely recommend renting here. Mark was very knowledgeable and even waited after hours for me to come in and sign paper work. Easy access and stress free.

Just rented a unit. Dave was very helpful, fast and very professional service.

Definitely renting here... Diana was very knowledgeable of storage and pricing. The to men were good too. But if I had to choose a favorite definitely. Diana