Kind, straightforward management.

Shirley was very helpful in getting me the unit that was was right for my needs

Employees are super friendly and helpful!

Awesome Service! Will Use Again!!! Very Happy! Thank You!

Abdala was a great help. Easy to talk to and was very friendly

WOW JUST OUTSTANDING !!!

S. Kerr Securcare self storage is the best. I would highly recommend anyone to go to them for self storage needs. Im gonna be a customer of theirs for a long time. Shes the best.

The customer service here is absolutely amazing! Shirley always greets me with a smile and good conversation. If you’re looking for affordable units with great property management this is the place to go!

Safe and clean facility with friendly and professional management.

The manager( Heather ) at SecurCare was very polite & helpfull answering my questions & I give it a 5 star!!

On out initial move in there was a mix up on available units and we were contacted that we had to move our belongings out into another unit. Michelle from secur care storage made things right and we are pleased with the outcome.

Shirley is one of the kindest employees I have ever met! She took care of everything I needed and made it such an easy experience, I would recommend SecureCare Self Storage to my friends, family, and all of Wilmington!

Friendly and helpful staff.

They were very polite, answered all my questions and made this a very simple process. Highly recommended!

Shirley was super helpful; she made things flow with great ease and even sent me a photo I asked for to see what was in my storage unit! Just super nice and friendly ~ would definitely use this place again!

Very helpful staff!

Got the right size unit to fit all my stuff the facility is clean and the staff is friendly definitely recommend to everyone I know.

Shirley was very friendly and helped set me up with a climate controlled unit that would fit all my stuff. Thank you I will definitely recommend you to all my family and friends!

Shirley was so helpful. A pleasure doing business with her.

Good service, very professional.

Shirly did a wonderful job helping me find the perfect unit for my needs definitely need to give that girl a raise

Clean, secure and the lady is really friendly

Very clean and great staff. Shirley helped me out a lot and provided great customer service.

The storage was. cleaned. The open and closed time, worked well with my busy schedule.

We got a great 5x10 for a really good price. The unit was clean and we could pull the car right up to it! I highly recommend you get a unit here. Staff is very helpful and polite.

Rob, The Smith can't thank you enough for your help this weekend. You were so accommodating and went above and beyond when we were dealing with a difficult situation. You made it less stressful and for that we are grateful. Amazing experience! We highly recommend SecurCare Self Storage.

I went online and it went so smoovely

Easy to obtain a unit that met my needs. Easy to schedule it and pay for it. Got access code. All done online

Awesome people to work with.. fast and great work with clean

Soild storage facility they do as they say they will. Hassle free honestly I have nothing bad to say about the facility or staff.

Representative was very kind and polite

About what you would expect, and that's a good thing

Great job from lady with glasses

Clean, well kept facility. Management was friendly and easy to work with!

Kimberly Garrell was absolutely wonderful very helpful and great personality would recommend securcare self storage.

A+. Nothing but the highest marks for Kimberly. She's smart, fair and fast. The Kerr Avenue location was always terrific but now she's made it even better. C'mon now, this hard working woman deserves a raise.

Kimberly is wonderful at her job & giving me the care that I needed to obtain a storage unit.

Kimberly is new manger here and saved this place. I had so many issues with previous management, won't even go into it. But Kimberly is responsive, professional, articulate, and you can tell she cares. Just couldn't be happier with change in direction this place took. The reason I didn't move is most places are like that and it's a pain once you have a full storage unit. Thankfully now it's all good! Would highly recommend this place if Kimberly is there!

Highly recommend! We’ve been renting a unit from Securcare for about 6 months and it’s been a wonderful experience. The manager is amazing and so helpful! It was tough finding a climate control unit in Wilmington, but we’re thankful we were able to get a unit at Secrucare!

Kim was very helping and knowledgeable. She was able to find me a unit that worked perfectly for my needs. Very clean! 🙂

Will do business with again , Kimberly is the best.

Nice and clean just overpriced. 65$ to much for just a 5x5

Great staff to deal with. Rob was outstanding

Efficient and very personable staff!

Very nice facility very clean wonderful staff highly recommend

Rob was really great to deal with....5 star employee

Clean, easy to use facility with friendly, helpful staff. I wish the rolling door was a bit more substantial.

Very secure

Nothing but good things to say. Hannah provided great customer service, I felt really valued

Lou, is doing a great job. We are relocating from Virginia and Lou made us feel very welcomed. Thank you.

Fast work at the office. Great customer service and rates. Friendly!!!!

I was treated very well . Both sales persons had nice personalites . I appreciate the way they offered to show me around first to make sure that I was satisfied . Very helpful and patient . Give them a grade of A+

I have moved around a lot and have had to use a few different storage facilities. I must say the staff at SecurCare Self Storage are relentless at providing assistance and cooperation with their clients. The staff always is there to provide a flawless storage experience and are well suited to meet the customers needs. The facility is located in an area that is convenient for a large area of Wilmington for storage and access. The facility is very clean and well laid out as well. Just to many good things to say! 10**********

The two ladies that were in the office were very kind and pleasant. They made the process easy and enjoyable. I would definitely recommend this facility to my family and love ones. They worked well together and I really appreciate their willingness to help me through the entire process. Edwin Andre Mclaurin

Love the storage company they helped me I'm disabled.

We like this place its clean and (sry if i spell her name wrong)Laken has always been great, kind and patient.

I checked all over the city. this place was the best by far that I could find regarding price location cleanliness and reviews. be sure you reserve your unit online to get the best price.there are no contracts. Lou was very helpful, courteous, and professional. He showed me around showed me the units and explained various procedures to me. In addition he was able to give me a great price. there was only one drawback that I could see and that is that I did not realize if you don't go in and pay for your unit within a certain amount of time your reservation will expire so pay attention to that. otherwise everything was easy peasy

Absolutely awesome people. They were very kind to me and helped me out (despite only needing their smallest storage room for just a month. ) They will work with you and offer a lot of services that are useful. I don’t review businesses often, but I felt the need to say something for these guys. These folks really went above and beyond.

Fast and friendly environment. Great prices.

Facility is clean and professional.

Great price, great service.

I have been here for years and they've always been very respectful and courteous. I really appreciate Lou and Tammy taking care of my needs. Thanks a lot!

Tammy and Lou gave me an incredible experience. They were very kind, nice and helpfulI. They got me just what I needed with great customer service!

Price is a little high but I've never had any issues with my storage unit no flooding courteous service

Discount for returning customers and customer referral program! But, please pay your storage fee or at least communicate to management if there's an issue getting your payment in. They're pretty understanding.

My experience with Secure Storage was beyond outstanding! The onsite manager (Lou) is beyond professional, respectable, dependable, and kind. During My very first visit with Secure Storage Lou had assisted us. It really makes a person's day when others maintain a positive attitude while assisting you professionally... I wouldn't rent anywhere else after being here!

Great service over the phone and the storage was clean and spacious. Thank you so much and I will definitely be using you guys in the future and I will refer my friends and family if they ever need a storage

Super friendly and helpful staff, very affordable rates and convenient location! Edit: Just moved out and not only was the service just as safe and accommodating as the start, but the move out was just as swift and easy. I will definitely be returning for any future storage needs.

Staff very accommodating . Units safe. Have rented here for 17 yrs with no issues

Staff very helpful and never any issues, I have been using them for just about 11 months now and no complaints.

really pricey

Ok

Great Customer service

Helpful friendly affordable

Very clean and convenient facility and very helpful and friendly staff!!!

Great staff! This storage facility is clean, safe and secure! A great place to store your stuff!

Friendly and professional

The young gentlemen are courteous, efficient, professional and have positive bright personalities.

Excellent communication and customer support. Very clean. Very professional, and at the same time somehow showed compassion and understanding of the my individual situations and concerns! Definitely would recommend.

Staff is professional. Very good communication! Safe and secure.

For over 4 years, my belonging have been kept safe, clean, and secure at Martins Self Storage. I worried about choosing climate vs. non climate control, and found not having climate control kept my things dry and mold free (good seals on the lockers). Also, during great hardships, living through two hurricanes in Puerto Rico, the staff at Martins sent warm and supportive sentiments that meant a lot to me and my family. We are always well informed of everything that may concern us. The staff are always helpful and so nice. I highly recommend them for all your storage needs, and supplies.

Very helpful and professional. Clean and secure.

My experience here has been stellar and respectful. The staff there will go out of their way to assist any needs you may have and keep you posted on units as the come available. I always felt safe there, even near closing hours at night. They have staff there that live on site, that monitor all activities. Would recommend this place for storage needs.

Clean storage units and friendly staff

Great location.....Amazing staff...1st time ever needing a storage facility overall experience thus far is great.

Wonderful facility and great staff. Reminders sent for payments due and easy access. We love that they remember us whenever we call or go in the office. Always keep us informed when any storms are heading this way.

very personable and made me feel welcome to be there. will is a great counter person to interact with.

Clean secure storage

Good rates and very friendly staff. Signing up and canceling the lease was very fast and easy.

Storeage

Really great service. I feel like my stuff is safe, food security and very clean. Cute manager.

My brother and I rented a unit from Martin Self Storage. We have had a great experience with them. We couldn't find any other units available in Wilmington, but the guys here(Jonathan, Chad) got one ready for us that someone had just vacated so we could get our uhaul back in time and get out of our apartment. The pricing is fair and the facility is top notch. I wish the insurance coverage was a little cheaper, but that is not an issue. Feel very secure with my belongings there.

Good place. Clean, affordable. Staff is very helpful and friendly. Moving truck was a big help, although you still have to pay for insurance and gas. Either way, still a good deal. Only downside is the hours, if you need anything late at night it's not open. Although, most people don't and I guess it keeps your stuff safer. I just tend to be more out and about at night.

Best storage ever! The manager is excellent and will really take care of you.

The storage unit was good. The moving truck also fine. It was very convenient to have the moving truck there at the storage place. The rental cost on the moving truck was competitive with other rental places. So, the reason that I'm giving only three stars is that we had a problem on move out. I thought I lost the key to the lock on my unit. My son was on his way to move furniture from unit so we asked to pay for lock cut by credit card over the phone. My son realized that he had the key so we did not need the lock cut. We asked for the $25 fee to be refunded since we never used the service. Martin's refused. It is against company policy. This still makes no sense to me and seems unfair to not get a refund on a service that wasn't used. We started the process to dispute the charge with our credit card company. The corporate office later agreed to refund the $25. However, it is still company policy to not give refunds.