I have used storage here for a year and a half. It was temperature controlled. I emptied it out and everything was in the same condition as I left it in. Staff was wonderful, especially Stacy. She went out of her way to assist me and was very friendly. I would use SecureCare again if needed. My only issue was that I could never set up direct deposit. I was told over the phone that it was set up and it did not draft my account. I was told i had to physically come down there and then the system was down when i showed up. So I had to call them every month to make payments.

Very efficient and helpful staff, we appreciate you!

Came in later on Saturday to get a unit, Chris got me checked in and on my way and the whole process was very smooth and easy. Highly recommend

Stacey and Nicole are the best. They really work with you in a way that lets you know they appreciate your business.

This place is great. I have had the storage unit for 3 years. I had never had a problem! I love it because I can use an app to open the unit! Good neighborhood!

Heather was so hopeful in selecting the right location for our storage needs on the property. 24/7 drive up access and great price! And best yet….its located at a traffic light. Easy in and easy out.

Heather who is an employee here is a very professional and knowledgeable person who was able to help me with an issue. This location is convenient and safe.

Great storage unit! Safe, secure, and Heather is always so so helpful and kind!

Heather innovative ideas regarding gate code. Should give her a raise. Clever and makes logical sense. Great service. 😊

Best and only 24/7 storage in town. Great customer service.

Staff is very helpful and extremely nice.

Stacey is very knowledgeable and helpful.

Great location, clean facilities and the staff is helpful and friendly.

Clean, convenient location. Easy access. Chris and Stacie are very helpful.

Process was quick and easy. Stacey was helpful and informative.

Excellent manager, clean, and secure.

Great storage unit, got my storage unit online, went and put my stuff away and locked it up and then left and didn't have to talk to anybody it was very self-sufficient and super convenient.

This is one of the best storage places in Wilmington❤️ Stacy is one amazing manager and always treats you with respect and is there to help you find what storage works best for you!! I highly recommend Secure Self storage…

Facility was okay. It's getting expensive.

Location to my house, lots of sizes to choose from and staff knowledge

I buy storage units at auction. Staff very patient and professional

Clean place. Helpful assistant if you need anything.

Easy in and out , Site is clean and secure ! Office is always Prompt and gets me on my way !

👍 great experience

Staff employee was most friendly & helpful…showed me several different size units…made the whole process of renting a unit very easy.

I reserved a unit for 10/1, because I couldn't get there the weekend of tropical storm Ian they cancelled my reservation & kept all the money I paid for a whole month. I moved on 10/10 thinking I was paid up to 12/9 then find they've marked me in arrears on 11/9. Beware. Update 11/20: I've been credited with a free month. I am pleased that they reviewed the situation & fixed it. Thank you.

Needed a large storage unit and a place to park an enclosed trailer for a sudden and unexpected move. I went online to check availability at SecureCare and within minutes had exactly what I needed at a reasonable monthly price. Stacey contacted me via email regarding required documentation for the trailer. I uploaded everything that was requested from my living room. Terrific communication and very easy transaction. This was very important to me in the middle of a very difficult time. Thank you Stacey!

Easily accessed. Any questions that I had were quickly answered.

Stacy was amazing! So helpful and polite. Answered all my questions. 😊

The lady that helped me was one of the most professional persons that I have worked with.

Very easy. She helped me decide what size I needed and where it is. Nice dealing with Stacey again.

I told you what Icwas looking for. You told me you did not currently have it, but would be glad to write down my name and let you know when it would be one becoming available. A couple months later, you called and we’re now set up. I’m ver appreciative and Stacey was incredible to work with.

Been a customer for a few years. Always friendly and helpful.

The process for getting a unit was very simple. The office staff has always been nice and attentive when I have gone into the office. I love that it is available 24/7 so anytime I need to take items to the unit I can get in. It is clean and well kept. Really a wonderful facility.

Always clean , well maintained ,including alligator wrangling. Management always available and willing to help. Great location between north and south beaches.

SecurCare Storage is great! The process of booking our unit was seamless and we have been happy with the space.

She was very helpful, guiding me on the size I needed, patient with other customers requests. I would recommend this site to everyone.

Always professional!

Great job orderly clean and welcoming

U are sweet people that help out and clean storages

Always clean . Management eagerly responds to questions and suggestion s and helps in any/every way possible.

your rate are to high I have be with you all over a year and you keep go up

Easy in and out the office!

I was called that my lock wasn’t locked. So helpful, we went immediately. Thank you for being on top of that

Great staff!!! Clean facility!

Efficient and always helpful.

Great experience. Professional and courteous staff.

Great service and friendly staff. Units are clean and spacious.

The Property is clean and easily accessible the staff is courteous and well informed. Overall a very pleasant experience.

The facility is always clean and secure.

Very clean staff is welcoming and willing to help

SecurCare Storage was recommended to me by a friend. Process from beginning to end with SecurCare Self Storage was great. Staff was friendly and efficient. Easy online booking. Never an issue getting into the facility. I would highly recommend SecurCar for your storage needs.

Very helpful and friendly.

Easy to make payments

Good experience, friendly staff

The experience was very positive. Good communication, clean facility and friendly staff.

The employees are always friendly and quick to respond to any request.

Always professional service!

Wonderful staff. Very helpful.

I was greeted by a very professional staffer . Joyce explained the various options available for my storage needs . She took the time to go on the property and show me a unit that would meet my needs and helped me complete the contract easily. She is a tribute to your organization!!

Great people! Got me just what I needed

Seamless process.

Very professional and when I went to rent two units you had what I needed. Best of all I had 7/24 access.

Gate was wide open first day i was there. Anyone could drive in. Figure that out.

The process was simple and easy. I was able to reserve a unit online. The people in the office at my location were extremely nice and helpful in explaining everything. The only problem I had was being able to sign documents online. I had to get a paper copy and sign them in the office but that was no huge problem.

They are very pleasant and helpful when I go there.

The staff has been exceptional in service and flexible for storage options. Offers cost saving rates and they always pleasant. The storage facility is clean and easy to enter. Also, the staff has been very helpful in reviewing rental cost.

One less thing to worry about - I know my belongings are being kept safe and secure at Stacey's store at 5835 Carolina Beach Road. Consistently great job - THANKS!

This location and staff is great. Easy access. Easy flow of buildings and grounds. Clean. Secure. So far a great experience.

Very friendly management. Easy to secure a unit.

This storage unit is awesome! They have great customer service. Every time I walk into my climate controlled unit it is always cool no matter how hot it si outside. Highly recommend!

Very spacious and I never have an issue putting stuff in my unit. Staff is also super helpful!!

Stacey has gone above and beyond to help us with our storage needs. We rented online, she helped with securing the unit with a padlock, directions for our movers to unload our belongings to make the move from NY to NC. All the staff we have dealt with at SecurCare have provided excellent customer service.

All the staff are super nice and easy to work with. Really clean units and good security!

It was the first time using self storage company Secur care was friendly Helpful Curious And treated us like family We are very happy that we choose secr care self storage Paul Richards

Store Manager Stacey Dixon was extremely helpful in arranging for the rental of a storage unit at the last minute due to a delay in our closing date.

Helpful and friendly staff, clean facility, convenient locations and hours.

Always helpful and even put a lock on my storage for a few days when I lost mine. Very friendly.

Very helpful staff. Secure and convenient location.

Best storage around. Super easy to set up and get a unit same day! Quiet and clean in a convenient location in monkey junction. Great price too for my 10x10

Convenient storage being open 24/7. All transactions have went smoothly.

Continued awesome service ! Clean and safe always ! Never denied access ! Stacy does a superb job and truly a joy !

Great experience

I would recommend this SecurCare facility. It is a well-maintianed facility with great office staff, especially Stacy. I don't know how they could do a better job.

Great staff personal and r willing to help u

I have had a great experience with Secured Storage. The staff is very kind and helpful. The ground and facilities is very clean and well kept up.

Open 24 hours 7 days a week. Awesome! Units are well kept and clean

Switched to a bigger unit today and Stacey Dixon made it happened. Fast and easy. Thanks!

Great customer service and communication with anyone that rents a unit from them. Climate controlled and your allowed access to your unit 24/7. Can’t beat SecurCare!

I just started with SecureCare today, Took my camper in and evrything worked well. The grounds seem very clean and well taken care of.

My better half has always been a notorious procrastinator when it comes to communicating with anyone (introvert). He assumed the storage unit would be available even though he didn’t request it to be held or give a deposit or anything at all. I was shocked to find out that our overflowing uhaul had nowhere to unload due to his negligence. Thankfully, SuperStorage girl came to my rescue and managed to get me another unit since the one he expected to just be available had someone in it with a long cancellation waiting list, as well. She was friendly, professional, and saved us from having to pay uhaul more daily fees by getting us in a unit immediately and with a discount as well! So far, the experience has been exceeding any and all expectations; HIGHLY RECOMMEND

Professional staff and clean facilities.

Typical storage facility. Well lit, clean maintained units and property. Better prices than others in the area.

The staff is wonderful and very helpful. Clean buildings.

My experience with SecurCare has been very positive. I have never had any problems gaining access or finding every thing perfectly normal. Is is a good feeling to know my stored goodies are in good hands.

This facility is great. Stacey, who manages the facility, is ready to help, answer questions, or assist in many ways. I feel like my items are secure and protected. Thanks, Stacey!! Stay safe and healthy!!

SecurCare has been very helpful and has met our needs in keeping our belongings safe while transitioning from our house to a new one. The units are clean and temperature controlled and right down the street. Whi could ssk for more!

Great to work with help me find the right storage that i needed great location from wher I moved

Easy access for the most part in regards to location. Could use some maintenance in regards to the pavement in areas. Other then that the staff is pleasant to work with when they are in the office.

Friendly staff

Great pricing. Friendly service!

Easy to make a reservation and easy to access our unit. We recommend!

We have the only box there that has a big puddle of water in front of it. it is hard to get in the box without getting feet wet!

My husband and I rented a storage space from SecurCare in the middle of Covid. Despite it all..they made the process super easy, and I was able to start moving stuff in that day. The site is always secure and I’ve never felt unsafe with my stuff there or going to the unit. One time my husband forgot to lock our unit and they emailed us to let us know- it’s incredibly nice to know they have our back! They provide dollies if you need them to help move items to/from your unit, there is plenty of lighting, and the units are super clean. Auto draft makes paying our bill super easy as well. With so many choices for places to store your stuff in Wilmington these days, I’m glad we made the choice we did!

Very friendly staff! Clean property!

Nice people! I left my change there and the lady even called me back at the end of the day and told me. Excellent storage facility with great deals.

I currently have a storage unit there now and they have been exceptional to me and my belongings very well taken care of stores facility recommend to anyone with valuables and safe keeps wanting to keep safe and dry. Always paying attention to details getting in touch with you to let you know if anything is wrong so it could be fixed great facility recommended to all thanks Justin barnes

We have had a few storage units with SecurCare Self Storage and have been very pleased with the company and staff! They are always.very friendly and accommodating at all times to our needs. Clean units and great prices! Highly recommended!!

Super helpful. Easy to book. Always accessible.

Great experience from beginning to end. Unit was clean and easy to access. We would use them again!

Very clean, pest-free and well maintained facility in good location. Buildings are well lit and monitored inside and out... feels safe at any time of day. Climate controlled space is reliable year round. The store manager, Stacey Dixon, is extremely helpful and pleasant to deal with. Lives up to the name “SecureCare” in every way!

Outstanding service and communication from property manager Stacey Dixon. Clean, secure and well-maintained units and grounds. Highly recommend this facility for your storage needs.

Great customer service! Everyone is always super nice!

We've had a unit here for about 7 months now. We have never had any issues. A light was out in our unit when we 1st got it and it was replaced quickly. The staff is always so friendly and they are quick to resolve any issues you may have. Highly recommend this place for all you storing and moving needs.

I have had a climate control unit here for several years, if there ever is an issue it is handled very diligently and to my satisfaction. I can think of no other place I would rather rent a climate controlled unit from. If you're looking for a storage units for rent you got to check these guys out!

I have been at this storage for at least 10 years. Very professional in the office. Always very helpful.

This is a super nice storage facility. I love having the option of climate control if needed. The staff is always friendly and helpful. The grounds are kept neat and I feel safe while there alone.

We've had several Storage units over the years with and without climate control. This location is a great facility! and has easy access. The units are clean and our contents have always remained dry and safe, even after Florence and more recent hurricanes. Max, Stacy and all the staff are always friendly, helpful and pleasant. A very satisfied customer.

The staff has always been very helpful.

Customer service is great! They got me signed up quickly. I was in and out and had my storage unit ready for use. Facility is maintained very well. Easy to navigate a trailer through the storage unit aisles. I highly recommend using them for your storage needs.

Easy process. Nice folks.

Very friendly helpful staff !!!

So easy to deal with and a great secure storage area. I have two units with them, one for a car and one for household in a climate controlled area. Very Pleased

Outstanding staff. Thank you guys for all the help

I've been a client for 5+ years, and am very happy with the efficiency, cleanliness, and service of the staff. Highly recommended.

Excellent staff and always courteous.

Awesome staff! I feel safe when I am there late at night. Love the 24 hour access!!! Very clean units! 💚

I have always been treated with the utmost respect and professionalism when visiting this storage facility. My belongings are being housed in one of their units until my new home is built. I always find the entire location clean and well kept. I appreciate the office personnel because they are always helpful. I would highly recommend this location for your storage needs.

I have 2 climate controlled units and one outside storage for a trailer. Max and Stacy have been VERY helpful to me for 2 1/2 years now since Hurricane Florence. This location didn’t get flooded either so that’s telling about the security during Hurricanes. There is 24 hour access too which is a must for me.

Great customer service and a great staff! Very secure and always clean. Highly recommend.

I’ve had a climate control unit here for 11 years. Originally I had a small unit, then after the death of my Mother I needed a larger unit. They were so nice and understanding and found me a larger climate control unit with very easy access. The staff is always very friendly and helpful. I really appreciate the open communication that they have with the emails, keeping us informed of what is going on during storms, closings, holidays and such. Being able to have auto pay is so helpful to me since I am disabled. I highly recommend this facility, the units are easily accessible, the grounds clean and the staff is always helpful.

Perfect location for me. I am a disabled veteran, when I moved to wilmington getting a Unit was seamless. Price was good and they had the size I needed. The office is always friendly does a good job and is very helpful. Would reccommend to anyone anywhere.

Knowledgeable and courteous staff, clean units, excellent communication. Our family has rented 2 units. Will continue, very happy. Robert & family.

The staff is great. The property is clean. I’ve used this facility for at least 4-1/2 years and would highly recommend them.

The staff has always been helpful and accommodating. The exterior of the buildings are always well lit and very clean. Have been there for over 3 years and will continue to stay!

Always a great experience , MGMT and staff are awesome and always go the extra mile.

My Experience with SecurCare on CB Rd was nothing short of perfect. The ladies in the office were very accommodating with my first, then my second storage unit at the facility. The units themselves were always available with easy access. Should i need more storage solutions in the future - they will be my 1st stop.

Great Service, very friendly staff!

Aside from the clean units, easy accessibility and great security; the staff has always been very pleasant. Everyone is very polite and easy going. When I first got my unit they were reassuring that my belongings would be safe, they made me feel like this company and their units were my best option. I plan on being with this company for as long as they are around!

First time needed to use a storage unit. Originally got one way too small and they immediately got it taken care of and still gave me any applicable discounts. Great rate. Clean. Professional staff. Best in town.

Very clean exterior.

Great customer service. Stacey and the rest of the crew are always nice and helpful. Secure place for your items to be at. They email me when my bill is due which I like.I recommend using the place.

I have been with this SecurCare Self Storage for almost 4 years now and the staff have always been super friendly. I have a climate control unit and it’s kept very clean and at an appropriate temperature depending on the weather outside. They don’t charge you a fee to pay over the phone and are very helpful with any concerns you may have, especially after a hurricane. They will communicate with you to make sure everything of yours is ok. They are also great with their friendly reminders and updates they may have. If you’re looking for storage, I HIGHLY recommend this place!

Very clean units and the staff is very friendly and helpful! Highly recommend! :)

Stacey is amazing. She helped me with so much!!! Great atmosphere and customer service. Very good prices. I can't thank her enough for what she did for me 😊 than you sooo much

Stacey Dixon, Store Manager SecurCare Self Storage 0079 5835 Carolina Beach Road Wilmington, NC 28412 Great place, good service, easy going staff...

The manager and staff are great. When I had to move the manager knew how to help me. The rates are great. Plus they keep it clean. They are friendly and ready to help. Thanks for being there for me. I recommend to friends and family.

We have two units at this location for 6 or 8 months now and the manager, Stacey Dixon, is as nice as can be. Thank you, John Vorisek

Easy to use, staff was super friendly. Lrices didnt seem horrible. Ended up only needing it for a month and got it for free because of their special.

The starting rate to open up my storage was very inexpensive compared to the rest of them has 24 hour a day access to my unit someone lives there at all times to watch over

Very nice facility and employees. Very personal with their clients. And charge no fee for paying over the phone. :-)

Never had any issues and the staff was amazing, I will recommend this location to friends and family in the Monkey Junction area.

Had to move due to Hurricane Florence and needed a climate controlled storage unit.I have had no issues with SecurCare Self Storage at all.

Always clean and the staff at my location is fantastic and always a pleasure to deal with!

I Would and do tell everyone that this your SecurCare self storage is self and the people there are sweet and tries to make you at home with their storage unit that is yours. and safe lock and key and pass in and out.. I SAY THANK TO ALL OF YOU...Max and everyone that works there.. I can say that you valuables are safe and secure in there units...

Great service, clean secure facility. I've been every happy with them!

Clean,safe and friendly

The man who works at the one on Carolina beach road is a very nice man and pleasant to talk to,

The facility manager is fantastic and the buildings are kept in great shape.

Peace of mind is what I feel when leaving this location. Julie, the store Manager, is more than dedicated to her responsibilities, she also acts as a friend, trying to find you the best according to your needs. Julie has a very strong personality and knows her business. She has always been kind, even in demanding time, and I am very happy to have a few units there! I can travel without any worries: the place is clean, without any rodents, the climate-control aspect is definitely a plus, and the front desk is a dream. I am writing this review after more than one year of having storage units there, so my opinion is based on real experience. THANK YOU, Julie, for having us as your customers!

Though their problem is the communication via phone (including the Colorado-based back-up line that does not answer nor return your calls), once you talk to the local staff, you get good response. The storage rooms are very clean and I believe they do their best to prevent rodents from going around. So why 4 stars instead of 5? Just because of the phone and emails left without response. But, once this issue will be resolved, this is a great find!