Landa has best customer service I ever had!

Checked in today. It was a very smooth process only and the storage units are clean and intact. Savion was very helpful at the front desk and I highly recommend!

Savion was super pleasant!

Clean and friendly

Great customer service!!!

Everything was awesome. Very fast. Happy customer.

Savion was amazing. First time getting a storage unit. He was well informed and answered all question I had. Very polite young man.

Fantastic service easy-going great price very happy

Store 8661 Walked into the store super easy transition from phone call to storage unit would highly recommend this store and their customer service representatives. The guy working the desk very professional and Courteous. Most of all he was very helpful with the terms and conditions and made that a priority. Forgot his name!! But wonderful experience.

I love to storage my goods in this storage location. The stuffs are nice and price is good!

I am a longtime customer of iStorage Blue Ash and can personally attest to it being a very professionally well-run, well-maintained facility at which to store property. As an added plus, the property manager, Savion, is extremely personable, kind and accommodating, always making himself available to answer all inquiries whenever called upon. I highly recommend iStorage's Blue Ash location as the ideal safe, clean and convenient place for every storage need.

Great service

This is really good customer care service was amazing. This is the place to store your things. I had problems savion was really great with helping me. Excellent customer service and care.. it's very safe and affordable.

Amazing!!! Great place to put your stuff!!

Quaint, 1st-level, climate-controlled options; availability here. Also, plenty of moving and packing supplies are always at an office. Ask a Property Manager at Blue Ash!

Great customer service and friendly staff! Thank you!

Very helpful

Good neighborhood, always clean, employees very kind.

Really kind and helpful staff!

Very friendly and quick to respond!!!

Rented 2 storage units over past 3 years. Savion the site manager is very professional and responds quickly to concerns. Facility is easily accessible from highway and maintained well. Would recommend for future storage needs.

Savion, the manager, is fantastic. He is responsive and the Blue Ash location is well managed. However, this corporation has some not so savory practices regarding rate increases. I have two storage units. One is for work and one is personal. I have only had the personal storage unit for about a year. The rate on the storage unit has gone up at least three times in that year. It seems criminal to rope people and at a low rate, then continue to have random price increases every few months. There seems to be no recourse to deal with these frequent rate increases. Even though I have had a good experience with my work storage unit for years, I caution against Istorage due to their billing practices. Istorage will get you in at a low rate, and then quickly raise the prices. Be very cautious about using this place. You can expect for your rate to go up every few months.

Was welcomed and taken care of very well by Savion even when I came in right as the office was closing. He was very friendly and wasn’t rushing me out even though he was ready to close up. Much appreciated. Great customer service!

Super helpful and great service! I would recommend working with them.

Fast, quick, easy, clean

iStorage on Rossash has been a great facility for me. I’ve Any issues I’ve had Sabien and Olivia have bent over backwards to help me. I would not hesitate to recommend this storage facility.

Savion & Olivia @ istorage in Blue Ash are amazing, VERY FRIENDLY & HELPFUL

Really great service

My tire had a slow air leak and a nail in it and the Manager Savion went above and beyond for me to help me get air in my tire to safely make it home. He was very professional and courteous. I would highly recommend renting from this storage.

The office person, Mr. Brown, was very polite and helpful.

Levion was very courteous and knowledgeable. Helpful in meeting our needs.

I use this storage place, they are professional, amazing, convenient, easy to work with and accommodating. I highly recommend them

Manager Savion very kind and helpful and made it easy for me to decide to purchase a storage unit at iStorage Self Storage.

Friendly service! Great prices too

Great experience very professional

This location is conveniently located to highways, well light up at night, and completely secured! I had a great experience. Any questions, ask Savion at the front desk. Top notch service!

Excellent customer service and reasonable pricing.

The service was exceptional in looking at units and filling our needs.

Really great location. Clean and secure and the staff are really polite.

made my storage unit lease via 800 line. agent was great, knew exactly what i needed and even saved me a few $. going to the location and completing the paperwork and getting the unit was also easy and very professional. The manager took care of everything and it was easy as pie. Certainly recommend i storage to whoever needs some storage space.

The Manager at your Blue Ash location does a GREAT Job, very easy to do business with

Great staff and competitive pricing.

Easy to sign up on line. Friendly personal in the site office. Feel very safe and secure when at the facility.

Easy access and the storage are pretty big and roomy. Easy to move around

It was great, less than 15minutes, then a tour of the building. This was the second time me and my family rented storage space from you . The gentleman who processed me was excellent. Thank you so much for catering to my needs . WSDean

They're so awesome here. Very helpful

The facility manager is very professional and helpful. The rental is expensive

The employee we interacted with on our visit was professional courteous and friendly.the facility is located in a professional /commercial park. And could use a bit of up keep as there's insulation tufts falling from the ceilings but other than that still a decent place .We would definitely do business with them in the future. Customer service makes all the difference.

So far I’ve come to expect the gates to be locked and the place feels secure. Today tho the gate was wide open🤨 I wonder why, and on Sunday apparently you can’t get ahold of anyone

Savion was awesome! Deserves a raise!

I looked at other storage places in the area but iStorage beats them hands down. I love the huge clean space. My customer service rep was friendly and knowledgeable. Just a great experience.

Great help from the staff. Clean facilities

Wonderfully helpful with deciding size of unit o needed, very patient and efficient. Thank you for your assistance. I could not have experienced a more helpful employee- staff is a class act and it was such a nice and pleasant interaction

I first went to the website and called the number and was connected to a very patient and knowledgable gentleman who helped me figure out what space I needed and what he could offer. He took my info and set up my account. I then went to the office where another patient and knowledgable man helped me with the paperwork and answered all my questions. In other words, this staff is great to work with and a pleasure to deal with!

Dude was exceptional!!! Very helpful!!!!

Low Key and Low Rates!

Very easy, great location & choices

Mark H. at location 0661 in Blue Ash Ohio was absolutely the best!!!! He was patient and took the time to select the right storage for my needs. Thank you This is a highly recommended storage!!! Thank you Mark much appreciated sincerely ‘Mike

Mae was so helpful. She walked me through everything and was so much help.

Nearby us, great location, secure area and nice people

Everything was great. Nick was friendly and courteous.

Easy process to get set up. Easy to get in and out of. Call Mark for any needs you have.

Mark is EXCELLENT. A real customer service provider who takes pride in his workplace. Property here is secure and facilities are clean and well maintained. Everyone should do their job the way Mark does his.

Mark is great and was really helpful.

They followed up many times after I got the quote, which was a little annoying but ok. We ended up going with them bc they seemed to be the most attentive and we were able to get 1/2 off the first month. Upon arriving to pay, the person couldn't figure out how to give me 1/2 off the first month and said it would be the first "full month". She did that but said she would have her manager call me. Manager never called. I stopped by a few days later bc I needed to access my unit any way. The manager was there and fixed it all. So it was a bit of a process but all in all I'm happy with the price I'm getting. Cleanliness is also good there.

Mark gave us excellent customer service and met all of our needs. I highly recommend IStorage !

The staff at iStorage Blue Ash was very helpful and pleasant to deal with when reserving a storage space!

Excellent customer service! Highly recommend!

Mark was fantastic and made our experience quick and easy!

Just rented a storage unit, the office was very clean & organized but could use a chair or two as sometimes the line is pretty full when checking in or paying monthly rent. Staff is very friendly & no pressure trying to sell you a storage unit. Unit they showed us was very clean, has a light in unit & they give you a new lock & keys when you sign up for unit. Access to unit is gated & must use passcode to get in. Haven't been there a month yet so I can't really say how protective items are but the grounds are clean & the area that it is in seems to be well maintained. Live the fact that you can pay your monthly rent "on- line", saves a trip there. All-n- All, I believe there won't be any problems.

Why would you rent anywhere else? Great prices and excellent service. Mark is the perfect property manager. He keeps the place clean and safe. He makes sure he finds the best possible unit for you. He does whatever he can to provide the best possible service to his customers. Great guy. A+++

Secure and convenient.

Used for about 5 months and was perfect. The storage units were very clean and the Staff was always friendly and willing to help out with any questions that I had. The Storage unit was safe and secure. Thanks again.

Rossash...The staff is great! Always a clean facility.

Great place I store there....love it

Awesome! The person running the counter was very helpful and polite . The office was clean . Very good experience!

Property manager is awesome my only complaints are the exit keypads and they really need to update the cameras and add more angles on the entrance this would probably be the reason I leave the place if this is not updated to but also the cameras are very old but the lighting on the property at night is amazing.

Very clean, safe and convenient place. Staff is friendly helpful.

May at the front desk was TREMENDOUS!!! She was extremely helpful and very kind. Highly recommended.

Very clean and the staff is unbelievably helpful! Thanks!

May, Property Manager was extremely helpful, reassuring, professional and welcoming. It’s a pleasure doing business with a lady and company where one knows your belongings will be safe.

Mae is awesome

Best storage place around..

Clean, convenient, safe for very reasonably price - - super value with excellent and helpful staff. All around a GREAT place for short or long-term storage!

Great place to store long or short term! Clean and accommodating. Thanks Mae for always being cheerful and helpful!

Grade A+ storage

Very nice and informative assistance!

Great place to store our stuff, clean and well managed

Nice and secure storage with friendly and efficient management and staffs.

The place is always clean. Mae is always friendly and helpful. Looking for A place to rent. I storage Blue Ash!

The lady who runs the place is very nice and accommodating. Easy to set up online automatic payments so you do t have to drive here monthly. Units were fine and worked well, I had one for two years with no weather/water damage. I highly recommend

This was our first time renting a storage unit. Mae was welcoming and very helpful. Immaculate facility. Would definitely recommend!

Great place, clean, good staff. Quiet, secluded, perfect for storage. May is very sweet and helpful. Cheers May

Great place... I didn't have any issues... The manager is wonderful...!!

Mae was wonderful and very helpful.

Mae was wonderful and friendly. She saved me money with a coupon I didn’t know about. Very off the beaten path. Very safe location. I highly recommend this place!

Great customer service. The young black woman who assisted me was fantastic. Very happy with my first visit.

This is THE greatest storage place I've ever rented from. I rented from here twice, for long periods of time and I don't regret coming back. The staff here is always accommodating, the facilities are safe and secure. Would recommend to anyone.

Great service

I've used various storage facilities over the past 16 years, and this is by far the best. The Property Manager, Mae Hamlin, goes above and beyond to help her customers and ensure the security of our belongings.

My business has used this location for five years now and we have been very pleased. We have an indoor locker, which is nice when I have to visit in inclement weather. The hallways in the building are wide, lighting is good. I feel that our items are very secure here. They have a coded entry-exit system.

It was fast and painless, had exactly what I needed and the terms were perfect. First full month free!

Mae is great! She is super friendly and professional. She took the time to show me the storage unit and picked one closest to the door for the quickest and easiest unloading.

Lots of storage

Convenient location. Easy to get in and out!

Very friendly staff @ Easy access to facility.

Repeat using the storage facility.

This place is awesome. Quincy was very nice, professional, and helpful. I will definitely be referring others here.

Quincy is great, super customer service.

Very friendly service Quincy was great at the front desk!

Qunicy was awesome!

Quincy was nice

Its close to my family, in a good area, clean, convenient. The employee is sweet and helpful. The price is good.

I love May she is so helpful and knowledgeable...always willing to go the extra mile!

We have rented from this storage facility under different management in the past, was not a happy consumer. Today the prices, policy and staff are amazing!!! If you are looking for a storage unit go in and ask for May. She's absolutely amazing!! Ive never seen the woman without a smile! She's very down to earth, understanding and willing to work with you to find the best fit for your needs!

Great folks. Work with any issue of just let them know.

Mae is the best. Friendly and the interface are very clean and secure.

Loved the help I received from store manger Mae. She helped me find the right size unit for my things. The property is very clean and cared for and I love the location. Thank you Mae for all your help!

Convenient location for me to keep my tools and materials for work. Rates are reasonable and I really appreciate the staff, especially Mae! She knows her customers and always has a great attitude.

Who knew this place was even here? It's tucked away in my own neighborhood and couldn't be any more convenient. Great Staff! Great Location! Great Facility! Great Price!

I was here in the past for a few years & it ran perfectly! Never had a problem. The place was always clean & “may” is amazing. Her customer service is above & beyond. I needed a place this week & May was there to put me in a new unit again! Second time customer!!!

Mae is super friendly and great!

This place has excellent service location. The customer service is fantastic and Mae the lady in the front desk will help you patiently and proactively.

Great staff, Mae is great. Storage units are worth the price.

Love it here. Store our boats every year. Mae is the best person for explaining and help.

They have been very accommodating with our changing needs and the customer service is fantastic. The units are secure and the gated entry is a great feature.

Great experience with Mae!

The staff at this location were extremely helpful, friendly and pleasant, great experience.

Excellent service, and very friendly staff. Will be a customer for a long time.

AWESOME!! AWESOME!! AWESOME!! That's all I can say!! Brianna helped me choose a unit, and even went so far as to research my history to find out what units worked for me in the past, and for what purpose. I'm glad to be a return customer!

"Simply Self Storage in Blue Ash" is THE BEST!

I LOVED my experience at this facility. Safe, clean, convenient and wonderful staff. Just ask for Mae!!!

Mae is always very friendly & helpful. Great Customer Service!!

Very great customer service, decent rates

Great customer service all the time. Very understanding, been with them for many years.. I would recommend this place to anyone looking for storage.. The property is ALWAYS clean!!! I have never had a problem with this facility.. and that is why I am still here.. Great job to all that I have met..

Great truck rental and cheap storage

Needed storage on extremely short notice close to home. I live in Kenwood, so this is about as close as it gets! I can't say enough about the easy of the online reservation process and the reasonable rates they offer. The staff was courteous and professional and the facility looks and feels brand new.