Northwest Self Storage Facility at 1753 SE 1st Ave in Canby

Manager is wonderful. Kind, efficient and wonderful to interact with! Clean and safe premises!

I had a fantastic experience with Northwest Self Storage thanks to Michael at the front desk. He was extremely helpful, had a great attitude, and went above and beyond to assist us—especially when we needed a second locker at the very last minute before closing. He was generous enough to offer us a 10% military discount, which made it possible for us to afford the second unit and stay within our budget. He handled everything professionally and didn’t seem bothered at all, even though it was the end of the day. We truly appreciated his patience and willingness to help us get everything taken care of. Very grateful for the excellent service!

Michale was very friendly and helpful

Michael is awesome! Helped us get back into our unit when our key broke, he’s always so happy to help and kind highly recommend if you need storage.

Went to rent a smaller unit, Michael was very helpful, explained the cost and transfer timeline. Friendly.

Very understanding and helpful with my situation. Very friendly.

You can believe all the nice things that have been posted about Michael, the property manager at the Canby location - I found Michael to be every bit the helpful, competent, and cheerful guy everyone has already written about. The location is not easy to get into from the north, but Michael is the main reason to store your stuff here. Security is good, access hours are long enough - I just wish Michael was 24/7 - there are few like him in the self-storage world!

Hands down Michael was so helpful on getting us in and getting us set up! He went above and beyond. We would highly recommend this storage unit!

Michael was a great help with getting us all situated. Fabulous customer service!

Excellent customer service

Michael was extremely helpful and answered any questions I had! The storage location is well kept, the roads are drivable, and it seems secure.

Michael was very professional and kind in giving us the information and assisting us with the storage unit we needed. Really easy process with no hassle in location setup.

Thank you, Michael for all your help. Your customer service, and attention to answer all my questions were platinum! I haven’t rented a space before, it was easy and very affordable. I’m looking forward to enjoying more space in my home knowing I can rent a space that’s close to my home, and safe for my personal belongings.

Michael was very helpful.

MIchael at the front desk was extremely helpful as we moved into our unit. Units are well cared for.

Michael the Property Manager was extremely nice, helpful, patient, etc. Great job Michael!

Mike the front desk guy was amazing Nothing but helpful Make sure my experience was one of a kind.. Truly went above and beyond to make sure I had everything.I needed and that the Moving process was as easy as possible

Update as of 10/01/24: We had just made our second payment on our storage unit when we got a notice saying that they were increasing our unit price by $60! A 30% increase! The notice said “occasionally we have to increase rates”. We swiftly cancelled and moved our stuff elsewhere. So far, this has been a great place to have a storage unit! Our new unit was clean, the indoor temperature (indoor unit) was also great! Michael was fabulous to talk to and super helpful! I also really loved being able to complete the reservation online. It was straightforward and we were able to get into our unit the next day. Wonderful :)

Kind, courteous, and professional. Made my personal experience excellent

Incredible customer service couldn't ask for a better storage place

Been storing my stuff here for a while now. Haven't had a problem and the manager is really nice 👍👍

The man was extremely helpful. I had issues getting my renters insurance declaration. So he lunged into action. "May I touch you're phone?" I said sure. He did it all for me. Great customer service.

Michael was amazing and so helpful. He was great to talk too and went above and beyond for us!

Micheal was awesome! I needed some extra help which he gladly gave. So kind and courteous .

Very responsive and clean facilities. Needed to get another unit for storage and they made it very easy.

Michael is very polite and helpful. I really appreciate the good customer service he and this company provide.

Good pricing, easy to rent online. The insurance piece could be a little more seamless, but Mike at the office was super helpful, friendly, and responsive.

Michael took the time to call me to update me about my account. He was helpful and kind. Wonderful customer service skills Michael.

The manager was very helpful and friendly.

Moving is stressful, but we were lucky to meet Michael. We stopped by the Canby office, needing a large unit, and Michael took the time to find a great option for us. Great experience!

Candice is always so helpful. Kim is great always soo kind and helpful this is the best storage to rent from

Renting a unit was so quick and easy! The staff is friendly and the location is clean. I really feel cared for and that my belongings are safe.

Friendly staff. Received a phone call because my automatic payment was declined because I had to receive a new card since my card was compromised. The staff called to get the matter cleared up so I wouldn't be charged a late fee. Much appreciated. You tend to forget how many things you have to update when you have to get a new credit card.

Michael was very accommodating when obtaining our storage unit and actually reached out to double check that we had the proper one. To make our situation even better he was able to switch units for us to facilitate the moving truck. Good job and great customer service!

Michael was amazing!!! He helped me with everything I needed and went above and beyond to make sure I was satisfied! Thank you so much Michael! You sincerely made a difference in my life today!! Give this man a raise!!

Good experience!

The person who normally works the front desk was a great help and was able to close the storage unit out at a convenient time.

Kim from the front desk was very helpful and has great customer service! Thanks you!

Thanks for your help. You were very helpful and patient.

It was quick and easy from start to finish. Michael was friendly and communicative so we were able to reserve and get access to the unit in half an hour. The unit was clean and just as we expected. Thanks Michael!

Awesome customer service! Friendly, knowledgeable, and very helpful!

Manager Michael was super friendly and helpful on check in. Great experience!

Michael is friendly and very helpful. The storage units are clean and secure.

Michael was super friendly & helpful. Would definitely recommend coming here to Canby.

Super pleasant people, easy gate access on site. Not a lot of bells and whistles but fair prices, secure bays and clean. A nice storage facility.

Excellent job candace

Thank you for the assistance - staff helpful and easy to work with.

Great customer service and facility! Michael was great. He followed up right away when we applied online. He helped us find the right location convenient to our home and he was very friendly and efficient! The site is clean and easy to access with great security access features! Thank you.

Great experience, Michael the manager was awesome to talk to, very polite and professional, the prices are fair, It's a very secure clean facility and I would highly recommend this storage unit.

Michael the property manager is super friendly help us out when we had some ishu going on and him going out his way to make sher we got taken care of me and my girl highly recommended

Thease guys are far superior to Molalla nw self-storage. They only down fall is no RV storage. Their prices aren't too bad, but I do think they should put solar lights in the units, but other than that, thease guys rock.

Storage space was clean and ready for us when we arrived. Met with the manager on duty who was super friendly and pleasant!

Super helpful, last minute sign up with a full Uhaul of stuff. 2 other places turned me away. Their loss on money for the next year…

Nice people. Easy access. Reasonable rates.

Jasmine, the manager of the Canby location is incredibly helpful and professional. 10/10 recommend!

QUICK AND EASY SET UP AND MOVE IN.

I have used the Northwest Self Storage in Canby OR two different times. I found the storage units to be clean and easy to get in and out of, plus the inside units are climate controlled which is helpful. The customer service and onsite manager was always great and very friendly and helpful in getting set up and with answering any questions. Prices are comparable to other places I have used in the past that were not as good or clean or secure and not as well kept as Northwest units are. I keep going back to Northwest self storage in Canby because I was completely satisfies and would certainly recommend Northwest Storage as a great and secure option for storage.

First class service and facility. Exceeded all expectations! Jazmyn is a true professional and provides benchmark customer care!

Super friendly staff. The units are clean and well cared for.

Just Wonderful!

Super kind and helpful staff. Clean storage spaces with impressively high ceilings. Would recommend them to anyone.

Deedra was amazing and SUPER nice. 10/10 would recommend!

I've been a customer of Northwest Self Storage for years. They have fair prices, great value and security, communications. I have nothing but great things to say and have had good experiences

I have had a very positive experience at Northwest Self Storage. We originally moved in November. When it was time to move our Side by Side in we needed a location that was easier to back in... they helped us out, when we needed temporary additional space... they helped us out. Now that we need less storage... again the helped us out. I highly recommend Northwest Self Storage.

Great place to visit and nice staff

I can not express enough how pleased I am with Northwest Self Storage. I was originally assigned a space that was not suitable for my needs and immediately was found accommodations that would work. I was extremely pleased with the attitude and helpfulness of the front desk girl. Will use Northwest Self Storage again and recommend it to others. Janeen Weigel

The manager Laura is absolutely amazing! She is so nice and helpful. Best customer service I have ever had! I highly recommend this facility!

Mann when a person needs some help this company goes above and beyond! :) I was needing help and they made it super smooth and easy and were so understanding. If you're hesitating to store here... DON'T!!!!! They're awesome!!! Thanks again for all you guys did for me. I appreciate everything.

Very helpful and awesome people, I definitely recommend using this place over others, they will take care of you!

People are very friendly

Very clean and secure facility. Helpful and friendly staff. Reasonable prices.

Best management, units are clean and well kept up!

Friendly and clean

I am excited for my new adventure and using NW storage to help me out. Katie was a joy to work with. I am glad she has got my back making sure my belongings are safe. Thanks

It is easy to get to your storage.

They are very professional here. Girls are very customer service oriented. I would recommend this place to anybody and everybody

Onsite management people are very friendly and helpful. Very clean and accessible facilities. Prices are also reasonable.

Great people!! Very secure! Very friendly private and professional staff! Will recommend to anyone.

Exelent service

Location, facilities, units well kept. On site management currently is excellent husband wife team on top of business and have a great attitude. Leif and wife are great asset to property management. My only issue is the rising costs of small and larger storage units. Gary

No hassle, easy to work with.

One of the best places I have ever rented from! The customer service is great, the facility is clean and the location was convenient! Thank you for the great service!

Excellent facility! I've had household items and motorcycles stored there for 12 years and there has never been a problem. But besides a secure place to store your things, the people at Northwest Self Storage, especially Deirdra, are awesome. Friendly, helpful and genuinely nice. If you're in Canby, Oregon City, Aurora or Wilsonville, definitely check them out. Highly recommended!

Love the management.

Great service. No problems upon closing account out.

Great customer service. Complex is clean and orderly.

Rented a unit from this location, under new management and they are so lovely! Thank you!

I have been using three storage units while my new place is being built. The manager's presence is frequently seen as he checks to keep the place very secure. I have felt secure when I need to enter. The managers have been very helpful. The grounds are extremely well maintained. Thank you for your vigilance and helpfulness and such a positive attitude.

A great experience with this facility. Excellent customer service! I sent someone down but gave them the wrong code and the manager called me right away. A very convienent location, easy to access.