I've been using this storage facility for years and the customer service and security there is excellent. If any of my friends or family have ever needed a place to store their stuff, i've always recommended north west self storage.

They have always had great customer care towards me . Im soooooo busy , runnign from one side of the state to the other . I was reffered to them and would reffer them as well .

I feel it's really sad that you're uping our storage $87 for December 2024 When everybody's looking forward to Christmas, I think it's really sad. I feel you should wait till January 2025 to up the storage and the price is ridiculous. I've never heard of being up $87 very unhappy, I can see maybe $20, but not Such a high price. You should have deals for people that are senior citizens and you should have deals for people that are going through financial hardship.

It was so easy to reserve and pay for my unit! I was able to do everything online without having to come in person! It’s so hard for me to get somewhere during business hours. It was much more affordable than anything else in central Oregon!

Mario you are the greatest always a pleasure to deal with !! They do have the best guy running the show !!

I have been customer for 4 years. I have talked with Mario several times. You have a good one.

Bailey and her team at Northwest Self Storage 3510 NE Columbia Blvd in Portland are as professional and courteous as is it gets.

Nice people. Clean units, safe and secure

Mario was super helpful and friendly! He was willing to show me a few units and we settled on the first one!

Awesome staff, good facilities, moved in within a day and move out was a breeze. I would definitely recommend going with Northwest Self Storage if you need storage and are in the general Redmond area.

Quality service. I am a truck driver. I come in and out and I never have to worry about my belongings being safe. I recommend anyone thank. You?

Very professional and helpful. Lower prices compared to other storage places and i thought just as nice facilities

This place is great. Bailey is a huge help. Got a unit that was too small and she switched it right up for me. This is my second unit with northwest and I’ll continue to rent here over other companies. Great spot, great staff.

This place is great. Bailey is a huge help. Got a unit that was too small and she switched it right up for me. This is my second unit with northwest and I’ll continue to rent here over other companies

Great customer service very thorough and detailed in explaining the Lease and all the rules and regulations to the units. Would highly recommend Northwest storage

Great experience storing here. Facility is very secure and clean. Mario in the office was very professional and helpful. Would recommend storing here for long or short term needs!

I needed a short term garage for my motorcycle during a trip. The initial phone call to rent was easy, and a follow up call with the onsite manager proved he was very accommodating. Check in and check out were easy.

Not only helped me get an appropriate sized unit for my particular needs, but did it quickly AND helped me out AGAIN by pointing me in the direction of how to (in a few months) get my storage moved completely across the country. The facilities are clean, secure, and my interior unit is actually very well lit by the hallway lighting. Signed up yesterday, moving some of my packed belongings over today!

Great service, easy to use the facility. I had an issue paying over the mobile website, but it could have been that I was trying to rent it the day before my move in date. Worked fine on a computer when the dates matched up.

The customer service was excellent and the product was exactly what I was looking for.” “I was very satisfied with the service I received. Thank you Mario Garcia.

I had alot of questions about storage units and sizes Mario was awesome very knowledgeable And professional. Made it a easy and great experience 💯% recommend northwest self storage for all your storage needs. Thanks again Mario for your great help!!!!!

100% recommend! Mario was extremely nice and helpful. I won’t go anywhere else but here from now on!

Mario is always professional, kind, and so knowledgeable. He sure knows how to brighten up my day! Amazing customer service. 10/10 STARS!

Mario has been awesome to work with! Had a storage unit for years there and everytime I need to go in he makes the experience enjoyable. Some employees ruin the experience with rudeness and insecurities. But Mario always know what he’s doing!

Great person to work with🤘

Mario’s Great! Awesome facility.

Mario is very professional! Love coming to this place

Love this storage facility! Mario is always so wonderful and professional. I recommend this place to anyone looking for a safe secure storage of your items!

I came into Northwest self storage and I was greeted by Mario I had a wonderful experience I had many questions about my storage options and he was very helpful I would recommend this storage unit and especially i Mario to anyone that needs their storage questions met

The best

I can’t say enough good things about the staff at NW storage especially Mario !! As a long time customer of this facility he has always given 5⭐️⭐️⭐️⭐️⭐️ service!!!

This is a great store! I have stored here for years and have always been treated well. Mario the manager is top notch!

Mario has great communication and very helpful and nice..

Clean & secured facility, great staff!

Fabulous customer service!! So very helpful, glad that I rented there.

Mario is always available and very professional.

Excellent customer service!

The best storage with affordable rates Mario who works there did above and beyond his job was super polite and friendly and helpful he went out of his way to make Shure all my needs were met

Really were pretty easy to deal with. At some point I had my card stolen and cancelled the card and forgot to put a new one the autopay account with them. They were good and polite on the follow up. Facilities are clean and well maintained. Also as the closest facility to Bend you save $50-60 a month for the drive up there.

Mario is wonderful!!! He listens to your concerns and takes the necessary steps to resolve the concerns.

Great service and great employees. Always will to help with all my needs.

Mario in the Redmond Oregon location is so helpful. Thank you for great overall customer service.

Mario made it easy to rent a unit and when I decided I needed a larger unit, he came in off his lunch break to help me out! Great customer service and support! Awesome

Thank you Mario for your outstanding customer service! Very professional and answered all of our questions!

Shout out to Mario. Thank you for your awesome service and for making our experience smooth.

Great facility and customer service, but they sent me a rent increase notice to begin after three months. I was advised they review rents every three months, so I'd recommend this company for three months or less, but not long term.

Nice units and signing up was easy, BUT they have raised the prices three times in the one year I’ve been there. Now $100 MORE than when I moved in.

Caleb at the front desk is so cordial! I had a mess of accounting stuff to unravel for 5 different units and his persistence was the only thing that solved it.

Safe place for your belongings

Rented online. Was called to make sure everything was good and received unit number and code. Very professional

Very Professional & Friendly Staff.

It’s super clean, and staff is very friendly and very helpful!

Very nice location. Gated with on-site manager.

I have rented from them since I moved to Oregon.

Clean and secure storage. Friendly, helpful people to work with.

Very clean. Easy navigation.

When I arrive at NW Storage in Redmond they informed me my husband had not paid for the unit that I was expecting to put “my house” in. BUT they were SO gracious. Found me a unit blew out the debris & I was good to go. Anita was so wonderful because she could tell I was a bit distraught. It all worked out with their help.

Central Storage is a great storage facility, run by friendly and professional people.

So very helpful with all the appropriate boxes needed. The three guys who moved us worked their behinds off all day!!! They were awesome. The people behind the desks we so friendly and also giving us expert advice! Thank you so much!

Can't beat the price and the staff is awesome!!

The staff was very helpful in getting set up with a unit. It is very easy to access the unit as the distance between buildings is very ample to maneuver and truck or trailer in. Thank you for your help in making this a very easy transaction. Bob

Customer service was great. Super smooth and transparent transaction from start to finish. HOWEVER - They are rather "Optimistic" on their storage unit size - advertised a "12x40" unit, which in reality, is a 11 1/4 x 39. You may think I'm nit-picking here, but some of us have specific requirements (like being able to plan for what goes into storage)

Clean, knowledgeable, professional, organized, friendly, fast.... top notch

Quick convenient location. The unit was very dirty tho, had to give it sweep first, no big deal.

The process of renting a storage unit was so simple! Everything done online and a very smooth process.

Really helpful, super quick in getting our U box out and ready when we needed access. Super helpful and made transferring our stuff from box, to storage unit.... no onsite bathroom.

Great place good people to work with! Love that there are extra security measures to protect my property.

Absolutely where you want to rent uhaul equipment from. I’ve rented from them twice now. They saved my bacon this weekend when a closer uhaul location in Bend dropped the ball on my reservation. Storage Central got me set with the trailer I needed and even let me know that I was able to rent it for a full day for the same price as my original 6 hour reservation.

Excellent facility run by courteous, efficient staff.

Excellent customer service!

convenient location, very helpful staff and great prices

Such a friendly staff and very informative about the rocess of renting an unit. I feel like my unit filled with my items is very secure

Staff is very friendly and helpful. Was able to rent a uhaul trailer in less than 15 minutes!

I thing I know this place and a serval people , one I know for long long time

Great personel & clean

They know their u hauls great trailer pick up. Fast and knowledgeable

Nice people and very clean

Friendly and competitive price

Staff was amazing and helpful in getting us squared away on the right unit for our needs. Great customer service and the grounds are clean and orderly. High recommend!

Friendly, fast, and helpful.

Nice people to deal with

Clean facility

Very helpful and friendly staff. Our truck was clean and ran well.

So far so good

Always clean and priced right

This is the local U-Haul franchise with vast accommodations for U-Boxes as well as many storage units of varying sizes. Helpful, friendly employees. Best to phone 48 hours in advance to arrange for accessing your U-Boxes. Very easy access just off Highway 97.

A necessary place to secure the things that mean the most.like ole school photo memorabilia in a climate control storage unit "Smart".

Great customer service! Super friendly staff.

A safe place for my stuff.

Seriously the nicest people ever. Worked with me when times were tough and always helped me. They are genuinely amazing people and this facility is really nice. You don't think "this is nice" about a storage unit but with this one, I did. Thank you guys!

Friendly staff great prices. Cory has helped me several times with various trailers and car dolleys. Very clean and well organized establishment.

I have my stuff stored here. It costs about the same as other storage units in the area. I chose Storage Central because it has nice outdoor units. I mean that before I had a unit at another place that I had to go in the building and walk down a long hallway to get to my unit. It was hard for me to haul things out and in.. like my winter and summer tires. At Storage Central I can pull right up to my unit and it's much easier to just pull things out quickly and into my car or truck.

Secure as it gets!

Great staff reasonable rates.

Nice folks!

A well maintained facility. Competitive rates. Easy to find location.

Clean, well run place. Gated. A bit off the beaten path.

Just rented a u haul from them, but nice people. Had what I was looking for. Knowledgeable staff. Clean, well organized place.

Offered many different options for storage. In my case I was looking for a cheap place to park my trailer. I got an enclosed gravel lot that charged by the foot. Besides the fence and special lock there was no security. For the low price I was paying I was very satisfied.

Great folks, always friendly and helpful

Never had an issue! Would recommend to all.